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Global Response was founded in 1974 by Herman Shooster, who learned about customer care long before he started Global Response. We offer a full range of contact center services, including high-touch customer care, inbound sales, order processing, chat, email, SMS text and social media support. Global Response is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose. 

  • Undisclosed
  • Undisclosed
  • 1,000 - 9,999
  • Founded 1974
Average Review Rating
4.5
Total Reviews
9
Most Common Project Size
$50,000 to $199,999
Average Referral Rating
4.6 /5

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    Locations (3)

    Highly Rated Similar Providers

    Overall Review Rating

    4.5
    • Quality

      4.5 /5
    • Schedule

      4.4 /5
    • Cost

      4.4 /5
    • Willing to Refer

      4.6 /5
    See all 9 Reviews
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    Tech and Billing Support for Life Sciences Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2012 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "They act as a strategic partner that is crucial to our business success."

    Dec 24, 2017

    BPO Services for Financial Services Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2007 - Ongoing
    4.0
    Quality
    3.0
    Schedule
    3.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They offer more innovative ideas."

    Dec 20, 2017

    Order Processing Support for Financial Company

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2012 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    4.0

    "They are experts in this business."

    Nov 2, 2017

    Reservation & Customer Support Services for Hotel

    • Call Center Services
    • $10,000,000 +
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are very reliable and do a great job."

    Nov 2, 2017

    Customer Phone Support for Financial Services Company

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Aug. 2011 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They save us a substantial amount of employee hours."

    Nov 2, 2017

    System Management and Maintenance for Retail Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2016 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    4.5

    "They take the hard work off our hands."

    Nov 2, 2017

    Customer Service and Order Processing for Retail Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They are self-sufficient in everything they do for us."

    Nov 2, 2017

    Lead Contact and Follow-Up for Real Estate Firm

    • Call Center Services
    • Less than $10,000
    • Feb. 2017 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "They are a great company that performs good work on time."

    Nov 2, 2017

    Customer Service and Product Support for Business Services Company

    • Call Center Services
    • $10,000 to $49,999
    • June 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They value their customers and have great people working for them."

    Nov 2, 2017

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