Your Brand. Our Passion.

Global Response was founded in 1974 by Herman Shooster, who learned about customer care long before he started Global Response. We offer a full range of contact center services, including high-touch customer care, inbound sales, order processing, chat, email, SMS text and social media support. Global Response is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose. 

Undisclosed
Undisclosed
1,000 - 9,999
Founded 1974
Margate, FL
Map location
headquarters
other locations

Focus

Service lines
62%
28%
10%
Customer Service Outsourcing
Call Center Services
Sales Outsourcing
Industry focus
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
Automotive
Consumer products & services
Education
Customer Service Outsourcing
77%
23%
Inbound Services
50%
50%
Outbound Services
67%
33%
Sales Outsourcing
50%
50%

Portfolio

Key clients: 

Crate&Barrel, Lacoste, MoMA, Anthropologie

Reviews

4.5
4.500000
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