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Do what you do best, Hire Horatio for the rest

Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provides a dedicated handpicked team to execute.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    New York, NY
  • Year founded
    Founded 2018

1 Locations

  • New York , NY
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    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 4.5 /5

    Most Common Project Size

    $50,000 - $199,999 based on 2 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Overall Review Rating

    5.0
    • Quality

      5.0 /5
    • Schedule

      4.5 /5
    • Cost

      4.5 /5
    • Willing to Refer

      5.0 /5
    See all 2 Reviews

    Horatio Reviews

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    Customer Support Outsourcing for Lifestyle Media Company

    • $50,000 to $199,999
    • Oct. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It’s definitely their adaptability that makes them stand out."

    Manager, Lifestyle Media Company
    Anonymous
    • Publishing
    • New York City, New York
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Horatio provides ongoing customer service support. After handling customer engagement during a pop-up shop, they were kept on to provide ongoing services. They also offer weekly reporting.

    Back Office Outsourcing for Freelance Worker

    • Back Office Outsourcing
    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    "The ease of integration and modern structure of the company makes working with them extremely easy."

    Project Manager, Freelance
    Anonymous
    • Business services
    • The Bronx, New York
    • 501-1,000 Employees
    • Survey Response 

    Horatio provides back-office support for a project management freelance worker. They provide customer support by handling calls and help tickets.

    Locations (1)

    2 - 9

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