Top Phone Support Services
15 Leaders 15 Contenders
2,190 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
50% Phone Support Services25% Order Processing & Taking15% Chat Support Services +110% Email Support ServicesSee all 27 projectsSimply Contact is a specialized Customer Support Outsourcing company that provides comprehensive Call Center Solutions, emphasizing Customer Service BPO and multi-channel support. With consistent high ratings, 100% of reviewers highlight their efficient project management and adaptability, citing improvements in customer satisfaction and response times by up to 40%. The company excels in providing tailored Customer Support Services across various industries.
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
60% Phone Support Services25% Email Support Services10% Order Processing & Taking +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services25% Email Support Services +18% Order Processing & TakingSee all 210 projectsRemote CoWorker is a versatile customer service outsourcing company that provides call center solutions and remote customer care across various industries. Reviews highlight their effective communication, timely task execution, and seamless integration into client operations. With a 100% positive feedback rate, clients appreciate the customized service and value for cost, with many emphasizing the company’s ability to align with their cultural and operational needs.
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
50% Phone Support Services20% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
31% Phone Support Services42% Chat Support Services17% Email Support Services +110% Order Processing & TakingSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances.
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$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
30% Customer Service Outsourcing40% Data Annotation Services20% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 4 projectsOWORKERS is a specialized outsourcing company offering services such as image, video, and 3D annotation, as well as BPO solutions for document verification and app moderation. Reviewers consistently praise their high accuracy rate (98%+) and efficient problem-solving abilities. Approximately 90% of feedback highlights their reliable project management and capability to quickly deploy operational teams, with some suggesting more frequent updates during initial phases.
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing15% Employer of Record (EOR) Services +510% Call Center Services10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Customer Service Outsourcing20% IT Managed Services15% Application Management & Support +415% Call Center Services15% Custom Software Development10% AI Development10% Enterprise App ModernizationFocus Areas
30% Phone Support Services45% Chat Support Services25% Email Support ServicesSee all 11 projectsFlairsTech is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Across multiple reviews, clients highlight their adaptability, cultural alignment, and effective project management. Approximately 97% of customer satisfaction scores were consistently high, and flexibility in scaling resources was frequently praised. Some initial challenges were noted, but these were resolved over time, demonstrating FlairsTech's commitment to continuous improvement.
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
64% Phone Support Services20% Chat Support Services16% Order Processing & TakingSee all 13 projectsSureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
15% Customer Service Outsourcing45% Call Center Services25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 17 projectsHit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
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Undisclosed< $25 / hr250 - 999West Hollywood, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 7 projectsVirtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Phone Support Services55% Order Processing & Taking25% Email Support Services +110% Chat Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
60% Phone Support Services15% Chat Support Services15% Email Support Services +110% Order Processing & TakingSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 4 projectsROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients.
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 24 projectsRemote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability.
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
95% Phone Support Services5% Order Processing & TakingSee all 51 projectsSpecialty Answering Service is a Customer Service Outsourcing provider offering call center solutions to manage customer inquiries and support requests. Reviews reveal a 100% satisfaction rate, highlighting their prompt, professional service and cost-effective solutions. Clients consistently praise their ability to handle after-hours calls and customize operator scripts, enhancing customer care outsourcing efforts.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
45% Phone Support Services25% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
75% Phone Support Services15% Order Processing & Taking5% Chat Support Services +15% Email Support ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. is a Customer Service BPO specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their ability to adjust to client needs and deliver tasks promptly, with 100% citing impressive responsiveness. With a focus on cost-effective solutions, they boast a 90% customer satisfaction score, although there is room for independent management improvement.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% Customer Service Outsourcing20% Call Center Services10% AI Agents +610% Account-Based Marketing10% Conversion Optimization10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 35 projectsExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
35% Phone Support Services25% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
41% Phone Support Services42% Order Processing & Taking17% Email Support ServicesSee all 5 projectsHire Live Support Inc is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions, including call center outsourcing and remote customer care. The company consistently receives overwhelmingly positive feedback, with 100% of reviews highlighting their quick response times, professionalism, and ability to enhance customer satisfaction—maintaining scores above 90% across all partnerships. Clients also appreciate their value for cost and seamless integration into existing teams.
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
48% Phone Support Services26% Chat Support Services26% Email Support ServicesSee all 5 projectsConectys is a Customer Support Outsourcing company that excels in providing multilingual customer service and call center solutions. They are praised for their timely and responsive project management, with 100% of reviewers highlighting their effective communication and delivery capabilities. However, improvements in automation and operational transitions were noted as areas for enhancement.
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
20% Phone Support Services30% Order Processing & Taking25% Chat Support Services +125% Email Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency.
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
25% Phone Support Services30% Chat Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsHoratio is a Customer Service Outsourcing (CSO) company that excels in providing comprehensive customer support solutions. With over 90% positive feedback, clients commend Horatio for their exceptional project management, responsiveness, and ability to seamlessly integrate as an extension of internal teams. Horatio's services have led to significant improvements in customer satisfaction metrics, such as CSAT and SLA, across various industries.
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 8 projectsvlbpo cx is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its professionalism, outstanding support, and flexibility, with 100% positive feedback highlighting their seamless integration with clients’ cultures and commitment to quality. Approximately 50% of reviews emphasize their ability to scale efficiently and improve customer satisfaction scores.
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$1,000+< $25 / hr10 - 49North Miami Beach, FL
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 16 projectsCloudTask is a Customer Service BPO specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight exceptional customer engagement and seamless project execution, with 100% positive feedback on timely delivery and staff attentiveness. Notably, 90% of reviewers mention their effective sales strategy development and market research capabilities.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company offering outsourced customer support and back-office solutions. Reviews highlight their professionalism, strong integration into client workflows, and efficiency in enhancing operational processes. Approximately 100% of the feedback is positive, with 83% of reviewers emphasizing responsive communication and timely delivery.
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesSee all 5 projects20four7VA is a Customer Support Outsourcing company providing skilled virtual assistants with strong communication skills and expertise in customer service. Their reviews highlight excellent customer support, timely project delivery, and impressive communication, with 100% positive feedback emphasizing integration and continuous support for client needs.
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$1,000+$50 - $99 / hr10 - 49Bishop's Stortford, England
Services provided
10% Customer Service Outsourcing60% IT Managed Services10% Cloud Consulting & SI +210% Cybersecurity10% IT Strategy ConsultingFocus Areas
100% Phone Support ServicesSee all 3 projectsGenmar (UK) Ltd is an IT services company specializing in cybersecurity certifications and seamless telecommunications migrations. They consistently receive high ratings for their excellent project management and communication skills, with 100% of reviewers highlighting their prompt responses and professionalism. Feedback is overwhelmingly positive, with no areas for improvement mentioned by any clients.
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$1,000+< $25 / hr250 - 999Gondia, India
Services provided
15% Customer Service Outsourcing30% Data Annotation Services25% Content Moderation Services +320% Back Office Outsourcing5% Accounting5% Web DesignFocus Areas
10% Phone Support Services45% Email Support Services30% Order Processing & Taking +115% Chat Support ServicesSee all 16 projectsStaffCloud Services Pvt Ltd is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They boast an impressive 100% positive feedback, with NPS scores over 40 and CSAT scores over 80, highlighting their reliability and responsiveness in managing customer escalations and logistics management. Their commitment to timely delivery and adaptability is consistently praised.
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
15% Customer Service Outsourcing40% Call Center Services25% Web Development +120% Search Engine OptimizationFocus Areas
25% Phone Support Services30% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 11 projectsStaybright Design Private Limited is a Customer Service BPO specializing in outsourced customer support services, including 24/7 inquiry response and resolution through multiple channels. The company received overwhelmingly positive feedback, with improved customer satisfaction ratings by 25% and retention rates by 12%. Their exceptional project management and commitment to continuous improvement impressed clients significantly.
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 16 projectsGo Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
60% Phone Support Services20% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
20% Customer Service Outsourcing20% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services10% Data Annotation Services10% PEO/Employee Leasing10% Sales Outsourcing10% Social Media MarketingFocus Areas
32% Phone Support Services32% Chat Support Services22% Email Support Services +114% Order Processing & TakingSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +315% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
35% Phone Support Services35% Email Support Services30% Chat Support ServicesSee all 5 projectsSummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 46 projectsRiseup Labs is a versatile digital solutions provider specializing in mobile app development, website design, and backend system enhancements. The company is praised for its effective project management, timely delivery, and adaptive approach, with 100% of reviewers highlighting their impressive communication and expertise. Clients appreciate the value for cost and alignment with company values, with over 90% expressing satisfaction with their flexible and solution-oriented approach.
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +210% Call Center Services10% Content Moderation ServicesFocus Areas
33% Phone Support Services40% Email Support Services27% Chat Support ServicesSee all 12 projectsTDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +210% Call Center Services10% IT Staff AugmentationFocus Areas
28% Phone Support Services41% Chat Support Services31% Email Support ServicesSee all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Customer Service Phone Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.2/40.016.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
35.1/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other
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