Top Phone Support Services
2,128 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
55% Phone Support Services30% Email Support Services15% Chat Support ServicesSee all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
Reviews mention Timely
Feedback regarding Kore BPO's timeliness is overwhelmingly positive. Clients noted that Kore BPO delivered items on time, with one client specifically highlighting 'timely updates and daily meetings' that facilitated smooth communication. Additionally, the commitment to client satisfaction was evident, as they offered to replace any unsatisfactory candidates, although none were needed. Overall, clients expressed confidence in Kore BPO's ability to meet deadlines and adapt to project needs effectively.-
Recruiting & Technical Mktg Strategy for Consulting Company
5.0 Jan 12, 2025They deliver on time and work hard through issues that come up.
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Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
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Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Finance & Accounting Outsourcing (FAO)10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services30% Chat Support Services30% Email Support Services +115% Order Processing & TakingSee all 9 projectsIntegra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read moreWas this helpful?
Industry Experience
Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerceWas this helpful?
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Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
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Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsBolsterBiz is a Customer Support Outsourcing company specializing in providing comprehensive customer service solutions across various industries, including nonprofits, luxury eCommerce, and gaming. The company has received overwhelmingly positive feedback, with reviewers frequently highlighting their exceptional project management, timely delivery, and alignment with client values. Approximately 100% of reviewers commend BolsterBiz for their professionalism and commitment to exceeding client expectations.
5 of 5 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read moreWas this helpful?
Industry Experience
BolsterBiz has demonstrated strong expertise in eCommerce, Gaming, Financial Services, and Non-profit sectors. In eCommerce, clients praised their ability to align with brand voice and improve customer engagement. The Gaming industry highlighted their efficiency in customer support, significantly reducing response times. In Financial Services, BolsterBiz enhanced ticket management and customer satisfaction scores. Non-profit clients appreciated their quick response rates and tailored support. Overall, feedback indicates BolsterBiz is well-suited for businesses prioritizing customer service excellence across these diverse industries.
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eCommerce Gaming Financial services Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget, while another appreciated the good value relative to cost. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality support without exceeding budgetary constraints, reinforcing BolsterBiz's reputation as a cost-effective partner that aligns with client values and needs.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
Reviews mention Timely
Clients have consistently praised Munzai Solutions for their timely delivery of project deliverables. One client noted, 'They delivered deliverables on time,' highlighting their commitment to meeting deadlines. Overall sentiment regarding timeliness is highly positive, reflecting the company's effectiveness in managing project timelines and responsiveness to client needs.-
Lead Generation for Performance Marketing Agency
5.0 Sep 26, 2025They delivered deliverables on time.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
More responsive than most other service providers
Get in TouchMunzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
62% Phone Support Services38% Chat Support ServicesSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.-
Answering Services & Customer Inquiry Support for Products Firm
4.0 Aug 11, 2017Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
20% Phone Support Services55% Chat Support Services15% Email Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
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Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
10% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +225% Market Research10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
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Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
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Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$1,000+Undisclosed10 - 49North Miami Beach, FL
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 13 projectsCloudTask is a Customer Support Outsourcing company excelling in sales strategy, lead generation, and customer engagement. Reviewers report a high level of satisfaction, noting well-aligned planning, seamless execution, and timely delivery. Remarkably, 100% of reviewers appreciated their attentiveness and professional conduct in managing project needs without suggesting any areas for improvement.
Reviews mention Proactive
CloudTask received positive feedback for its proactive approach, with clients noting their meticulous planning and impressive communication skills. One client highlighted the team's ability to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution. Their responsiveness and commitment to meeting deadlines were particularly praised, indicating a strong alignment with client needs and a focus on delivering results.-
Sales Outsourcing for Signage Company
5.0 Aug 4, 2023CloudTask's project management was nothing short of exemplary when helping us find a sales agency. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution. CloudTask's responsiveness to our needs was remarkable.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales Outsourcing for Software Dev Company
5.0 — CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and Read moreWas this helpful?
Industry Experience
CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources ResearchWas this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Phone Support Services40% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
ANTS received positive feedback for its Phone Support Services, with 100% of reviews highlighting their effective 24/7 client support and result-oriented management. Clients noted a 74% increase in net sales and a 39% rise in repeat customer requests, emphasizing their expertise in forming competitive sales teams and tailored support strategies. The responsiveness and flexibility of ANTS were frequently commended, with no negative feedback reported, indicating strong satisfaction and successful project outcomes.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Average Project Cost Breakdown
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Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Bengaluru, India
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Content Moderation Services +130% Data Annotation ServicesFocus Areas
50% Phone Support Services40% Chat Support Services10% Order Processing & TakingSee all 3 projectsTrupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and document management services. Their clients consistently praise their responsiveness, efficiency, and high-quality deliverables, with 100% of reviews highlighting their excellent problem-solving capabilities and competitive pricing. Additionally, Trupp Global's flexibility and attention to detail have led to long-term client relationships.
Reviews mention High-quality work
Trupp Global has received consistently high praise for delivering high-quality work. Clients commend their attention to detail and responsiveness, with one stating, 'Their work is top tier and the best of three that we engage.' Another client highlighted their quality as 'far better than what we had before.' Overall, the sentiment reflects satisfaction with their ability to meet project requirements efficiently, resulting in long-term partnerships and a strong recommendation for potential customers.-
Data Abstraction for Software Tech Company
5.0 Dec 8, 2017They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before. They’re easy to work with. The quality of work has been very good. I feel their quality is superior to other US-based resources we’ve used.
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Research & Indexing Services for Chemicals Management Company
5.0 Jan 23, 2018Their work is top tier and the best of three that we engage. Although prices between these firms vary, we’re happy with the value they produce. The team is very responsive to problems, which are limited but occur in any business environment.
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Data Management Services for Software Development Firm
5.0 Dec 13, 2017We monitor their quality and scheduling very closely and we’ve been very pleased with their results. After working together so long, we often trust them to turn a project over to a client without checking their quality. They pay close attention to detail, ensuring high quality while also recognizing that efficient turnaround is imperative for the satisfaction of our clients.
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Industry Experience
Trupp Global has demonstrated expertise primarily in the Software, Advertising & Marketing, and Health sectors. Clients commend their proficiency in data entry, sourcing, and indexing, particularly in compliance-heavy industries like safety management. The overall sentiment is highly positive, with notable strengths in responsiveness, project management, and quality assurance. Their flexibility and competitive pricing make them an attractive partner for organizations seeking reliable data management solutions across diverse industries.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Trupp Global is consistently praised for offering competitive pricing and delivering high-quality services, providing significant value for money. One client noted their prices were the lowest among competitors while maintaining superior quality. Another mentioned their satisfaction with the value produced, stating they were 'happy with the value they produce.' Overall, clients express confidence in Trupp Global's ability to meet their needs efficiently and effectively, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchTrupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services30% Order Processing & Taking25% Email Support Services +15% Chat Support ServicesSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
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Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsConversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.
Reviews mention Patient
Clients have consistently praised Conversational for their polite and patient approach. One managing director highlighted their team's ability to provide a professional human voice, which enhances the company's image. Notably, they appreciated the system of leaving voice memos when unable to connect, reflecting their attentiveness. Overall, the sentiment surrounding patience is positive, with clients noting a seamless experience and no complaints regarding service quality.-
Answering Service for Consulting Company
5.0 Dec 3, 2021They’re a polite and patient team. In addition, they have a system where they leave voice memos for us whenever they can’t get in touch with us, which is a bonus for their service.
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Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
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Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsSupporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.
Industry Experience
Supporto has demonstrated strong expertise in the Advertising & Marketing industry, particularly in managing customer interactions for diverse campaigns, including cryptocurrency betting. Clients appreciate their quick response times, multilingual capabilities, and professional communication, which enhance brand reputation. The overall sentiment is highly positive, reflecting Supporto's impact on client operations and customer satisfaction. Potential clients in the Advertising & Marketing sector can expect efficient service and effective management of customer relations.
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Advertising & marketingWas this helpful?
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Supporto is recognized for providing excellent value for money, particularly in their responsiveness and multilingual capabilities. A marketing officer from White Owl noted that they chose Supporto based on competitive pricing and effective communication. The client emphasized that Supporto's services save significant time and enhance customer satisfaction, leading to positive brand perception. Overall, clients express high satisfaction with the cost-effectiveness and professionalism of Supporto's team.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Reliable
Clients have consistently highlighted Answer America's strong reliability in their services. One client noted, 'Their reliability is strong,' indicating a high level of trust in the company's ability to deliver. Additionally, another client mentioned, 'They have been great thus far,' which reflects overall satisfaction with their dependability. The sentiment surrounding reliability is overwhelmingly positive, with clients expressing confidence in the company’s capabilities and consistent performance.-
Lead Generation for Business
4.5 Aug 12, 2017The pro is they are great, the con is the cost. Their reliability is strong. We have worked with them for four years.
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Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 3 projects(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Technology Company
5.0 — (we)Vcare Customers provided customer service outsourcing services for a technology company. The team offered 24/7 assistance across multiple channels, addressing technical and non-technical Read moreWas this helpful?
Industry Experience
Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing45% Call Center Services20% Back Office Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
40% Phone Support Services25% Order Processing & Taking20% Chat Support Services +115% Email Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Communicative
Clients consistently commend Call Point Business Solutions Ltd. for their strong communication practices. One client highlighted regular biweekly meetings and the use of a shared Google Slides presentation for performance updates, ensuring transparency throughout the project. Another noted the prompt responses to requests and the assignment of a dedicated project manager, which facilitated smooth operations. Overall, the sentiment reflects a high level of satisfaction with their communicative approach, contributing significantly to project success.-
Call Center Services for Magazine Publishing Company
5.0 Feb 20, 2024We had biweekly meetings to discuss important performance indicators using a shared Google Slides presentation, and we spoke virtually using a common Slack channel. We were always informed about what was going on with our consumers because of this constant, regular communication.
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Call Center Services for Healthcare Tech Platform
5.0 Feb 15, 2024The project management of Call Point Business Solutions LTD was distinguished by efficient communication and punctual delivery. Their crew was quick to reply to our requests, and they appointed a dedicated project manager to deal with revisions and requirements on time.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Back Office OutsourcingFocus Areas
70% Phone Support Services30% Order Processing & TakingSee all 9 projectsReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.
Reviews mention Professional
ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.-
Great Performance and Call Quality
3.5 Jun 21, 2017The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.
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Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.Was this helpful?
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Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 4 projectsHelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.
Reviews mention Communicative
Clients consistently commend HelloSells for their exceptional communication. One CEO noted, 'Availability and communication are their team’s most impressive qualities,' highlighting the promptness and clarity of their interactions. Another client appreciated that they never encountered delays in response, stating, 'I don’t sit on the phone waiting for them to answer.' Overall, the sentiment reflects a strong appreciation for HelloSells' communicative approach, contributing positively to client satisfaction.-
Virtual Answering Services for Financial Services Co
5.0 Jan 21, 2020Availability and communication are their team’s most impressive qualities. They have good lines of communication headed by real people. I don’t sit on the phone waiting for them to answer. I don’t send emails to an unknown source. Other companies don’t provide much communication, but HelloSells gives great customer service.
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Industry Experience
HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
30% Phone Support Services60% Email Support Services10% Chat Support ServicesSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Sales OutsourcingFocus Areas
50% Phone Support Services50% Email Support ServicesSee all 2 projectsGrowup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.
Reviews mention Detail-oriented
Clients consistently praise Growup Technologies for their dedication and attention to detail. One client noted their 'dedicated team with expert opinions and implementation,' highlighting the effectiveness of their project management and timely delivery. Overall, the sentiment reflects a strong appreciation for the company's meticulous approach, indicating a reliable partner for projects requiring a high level of detail.-
Web Dev for International Education Company
5.0 May 4, 2020The project was quite effective and delivered pretty much within time limit. Their dedication and attention to detail was impressive. They know what they are doing.
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Industry Experience
Growup Technologies has garnered positive feedback across IT Services and Education sectors. In IT Services, they excelled in providing virtual assistant support, enhancing customer service efficiency for small businesses, with clients noting their reliability and thorough training processes. In the Education industry, their web development services demonstrated strong project management and expertise, leading to effective solutions for CRM systems. Overall, Growup Technologies is well-regarded for their dedication, attention to detail, and ability to adapt to client needs.
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IT Services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Growup Technologies for their fair pricing and excellent value for money. One Managing Director noted that they selected the company based on positive feedback and competitive pricing, which they found to be very fair. Another client praised the company's dedication and expertise, indicating satisfaction with the overall cost relative to the quality of service provided. The overall sentiment reflects a strong appreciation for the balance of cost and value delivered by Growup Technologies.Was this helpful?
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
10% Customer Service Outsourcing26% Back Office Outsourcing24% Call Center Services +320% Accounting10% HR Consulting10% RecruitingFocus Areas
50% Phone Support Services50% Email Support ServicesSee all 3 projectsSTAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.
Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.-
Call Center Services for Online Beauty Brand
5.0 Oct 7, 2023Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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1 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
STAFFVIRTUAL's Phone Support Services have received overwhelmingly positive feedback, with 85% of reviewers praising their responsiveness and expertise. Clients, including Gymshark, reported a 25% increase in customer satisfaction and highlighted the company's dedication to 24/7 support. Notable strengths include efficient order processing and adaptability to client needs. While the overall sentiment is highly favorable, some clients suggested that proactive process improvement suggestions could enhance the partnership further.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read moreWas this helpful?
Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Easy to work with
Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.-
BPO for Wealth Management Company
5.0 Jul 30, 2022They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
29% Customer Service Outsourcing56% Back Office Outsourcing15% Call Center ServicesFocus Areas
35% Phone Support Services65% Chat Support ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention High-quality work
Clients consistently praise Call Center Pros for delivering high-quality work, particularly in data entry and claims processing. One client noted significant savings of approximately $250,000 monthly and commended the company's strong processes and work ethic. They expressed satisfaction with the services provided, stating, 'Definitely work with them. You will be satisfied.' Overall, the sentiment reflects a high level of trust and appreciation for the quality of service received.-
Online Customer Support for Healthcare Company
4.5 Aug 16, 2017The processes and work ethic of the service provider are commendable, which significantly contributes to the high-quality work they deliver. Their commitment to maintaining a consistent level of service ensures client satisfaction.
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Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +610% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationFocus Areas
50% Phone Support Services25% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 2 projectsSystato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.
Reviews mention Well-executed projects
Clients express a strong sentiment regarding Systato's well-executed projects, particularly highlighting their exceptional speed and customization capabilities. One client noted that Systato delivered automation solutions that significantly improved lead response times from 24 hours to just 2-3 minutes, resulting in a 30% increase in engagement. Their thorough understanding of client needs and efficient project management were frequently praised, with no areas for improvement identified, showcasing a high level of satisfaction with the outcomes.-
AI Development for Real Estate Management Company
5.0 Sep 15, 2024We saw several significant outcomes from the project that highlighted its success. Firstly, our lead response time improved dramatically, decreasing from an average of 24 hours to 2-3 minutes. Additionally, by integrating our various platforms, we eliminated manual data entry errors, reducing the time spent on administrative tasks by 40%. Overall, the automation process Systato put in place has directly contributed to a more streamlined workflow, allowing our team to focus more on client interactions and business growth.
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Industry Experience
Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding The Agentsy BPO's results-oriented approach. One client reported a remarkable 300% increase in membership within the first year, maintaining 85% year-over-year growth, which significantly boosted sales and revenue. The partnership has been characterized by high service levels and consistent delivery of results, leading to contract renewals. Overall, clients commend their ability to meet objectives effectively, with no noted areas for improvement.-
BPO Services for Travel Club
5.0 May 1, 2023We are able to increase our membership base by 300% in the first year, since then we have maintained an 85% YOY membership growth. This has led to a significant increase in our Sales & Revenue and has really helped our business establish itself as a key player in the market. We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.View PackagesCustomer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing20% Back Office Outsourcing +110% Recruitment Process OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsOutsource-X (Pty) Ltd is a Customer Service BPO company specializing in Customer Support Outsourcing. Reviewers consistently commend their exceptional communication, proactive problem-solving, and commitment to continuous improvement, with 100% positive feedback. They efficiently improved operational metrics, such as reducing first reply time by six hours, demonstrating their expertise in Call Center Solutions.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Tech Company
5.0 — Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. Read moreWas this helpful?
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
30% Customer Service Outsourcing40% AI Consulting30% Call Center ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesSee all 2 projectsTriviat AI specializes in developing and integrating AI-powered solutions, such as chatbots and voice bots, tailored to support customer engagement and streamline operations. Clients commend their fast, flexible project management and personalized tool development. Feedback is overwhelmingly positive, with no suggested improvements and significant efficiency gains, such as automating 60% of requests for MacPaw.
Reviews mention Great project management
Clients consistently commend Triviat AI for their exceptional project management capabilities. One client noted, 'Triviat AI’s project management is absolutely amazing,' highlighting their timely delivery and responsiveness to feature requests. Another client echoed this sentiment, describing their project management as 'very fast and flexible.' Overall, feedback indicates that Triviat AI excels in providing a structured approach while maintaining open communication, contributing to successful project outcomes.-
AI Bot Development for AI-Driven Inner Growth Platform
5.0 Apr 29, 2026Triviat AI’s project management is very fast and flexible. We mainly communicate through virtual meetings.
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Industry Experience
Triviat AI has demonstrated expertise primarily in Information Technology and personal development industries. In the IT sector, they excelled in implementing AI-powered solutions for customer support, resulting in significant efficiency improvements. Feedback highlights their responsive and knowledgeable team and exceptional project management. In the personal development space, they successfully developed customizable AI tools, showcasing flexibility and personalization capabilities. Overall, clients have expressed strong satisfaction, indicating Triviat AI is a valuable partner for projects in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Triviat AI for delivering strong value for money, highlighting their good fit in terms of cost and culture. For instance, a representative from MacPaw noted they chose Triviat AI for their excellent value relative to cost, while the owner of VANA&Co. emphasized the team's flexibility and responsiveness. Overall, the sentiment reflects satisfaction with the pricing and the quality of the services provided, indicating a favorable perception of the company's cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
15% Customer Service Outsourcing30% Accounting25% Back Office Outsourcing +220% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 12 projectsWeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.
Reviews mention Reasonable pricing
Clients have expressed that WeSage BPM offers reasonable pricing, particularly highlighting its cost-effective staffing solutions for small businesses. One client noted that Sage BPM provided a valuable service for around $50,000–$100,000, allowing them to focus on higher-level tasks while managing manual data entry efficiently. This affordability, coupled with their ability to accommodate different time zones, enhances the overall positive sentiment towards their pricing structure.-
Data Entry & Back-Office Support for Hospitality Company
5.0 Mar 2, 2021Once we help them learn a task, we can trust it will get done. For us, they offer a cost-effective way to augment our staff.
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Industry Experience
WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchWeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
75% Phone Support Services25% Order Processing & TakingSee all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read moreWas this helpful?
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
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$1,000+< $25 / hr50 - 249Limassol, Cyprus
Services provided
80% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 2 projectsDistance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.
2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read moreWas this helpful?
Industry Experience
Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products HealthcareWas this helpful?
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View PackagesLive Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish ArabicWas this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsQuality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.
Reviews mention Accessible
Clients have consistently praised Quality Contact Solutions for their accessibility and proactive communication. One client noted, 'There was immediate contact and feedback whenever we had an issue,' highlighting their responsiveness. Regular calls and emails ensured smooth project management, with team members always available for discussions. The overall sentiment reflects a strong appreciation for their commitment to maintaining open lines of communication, making them a reliable partner in achieving project goals.-
Telemarketing for Dental Product Manufacturer
5.0 Jan 6, 2020We had weekly and biweekly calls with the team. We talked about how the project was performing, how many leads we were sending, how those leads were forecasting, and what issues the team was having as they were talking to people on the phone. Aside from calls, we communicated via email. However, they were always available when we needed to jump on a call.
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Industry Experience
Quality Contact Solutions has demonstrated expertise across multiple industries, including Healthcare, Information Technology, Financial Services, Retail, Transportation, IT Services, and Consumer Products. Feedback highlights their efficiency, professionalism, and customer service, with clients noting increased sales and improved operational flow. Overall, sentiment is positive, underscoring their capacity to enhance business outcomes through tailored outbound services. Companies in sectors requiring robust telemarketing and customer engagement strategies may find them particularly beneficial.
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IT Services Consumer Products Transportation Healthcare Information technology Other Industry Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Quality Contact Solutions as providing excellent value for money, with several reviews highlighting their cost-effectiveness. One client noted savings of $700 monthly, while another mentioned a significant return on investment, stating they saved about $5,000 monthly. The pricing structure varies, with monthly fees ranging from $2,000 to $3,000, and clients appreciate the clear communication and improvement-driven service. Overall, the sentiment is positive, emphasizing reliability and professionalism in delivering services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingFocus Areas
100% Phone Support ServicesSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Experienced
Clients have expressed a positive sentiment regarding NICE inContact's experience, highlighting their responsiveness and effective handling of inbound calls. One client noted that the company saves them between $500 to $1,000 monthly, attributing this efficiency to NICE inContact's experienced staff. Furthermore, clients appreciate the company's strengths, particularly in customer service, with no suggestions for improvement mentioned. Overall, the feedback reflects a strong confidence in their expertise and value.-
Seasonal Phone & Processing Services for Media Company
3.5 Aug 12, 2017The service provider's strengths include their experience. This has been a notable aspect of their service. We have been working with them since March 2015, and it is ongoing.
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Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 2 projectsPCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.
Reviews mention Professional
PCN - Professional Communications Network has received positive feedback for their professionalism and responsiveness. Clients have highlighted the ease of integration and the quality of service, noting that PCN's representatives make their businesses appear larger and more professional. One client mentioned, 'It’s nice to have somebody answering the phone professionally,' while another praised their knowledge and prompt communication. Overall, the sentiment reflects a high level of satisfaction with PCN's services, underscoring their commitment to customer care.-
Answering Services for Online Marketing Company
5.0 Jan 19, 2018PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018They are professional, responsive, and provide a high level of customer service to us. Their professionalism and knowledge are always impressive. They seem to care about and get to know their clients.
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Industry Experience
PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsSalaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach. Their services have been met with universal acclaim, with all reviews highlighting their ability to enhance pipeline activity and generate quality leads. Notably, 100% of the reviewers commend their strategic targeting and effective communication, positioning Salaria as an indispensable partner in sales success.
Reviews mention Detail-oriented
Clients have consistently praised Salaria Sales Solutions for their detail-oriented approach. One director noted the team's 'attention to detail, advanced tools, and excellent communication,' which significantly contributed to campaign success. Additionally, the provision of 'detailed reports on campaign metrics and lead conversion rates' further underscores their meticulousness. Overall, the sentiment reflects a strong appreciation for their thoroughness and commitment to delivering high-quality results.-
Lead Generation for Solar Contracting Firm
5.0 May 29, 2024The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Salaria Sales Solutions has received positive feedback for their structured approach to outbound sales and lead generation. Clients noted a significant increase in qualified meetings, with one client reporting 209 meetings and a 64% show rate, while another highlighted a conversion rate improvement from 10% to 41%. Their proactive communication, data-driven strategies, and alignment with client goals were consistently praised, indicating a strong overall sentiment and effectiveness in delivering measurable results.Was this helpful?
Industry Experience
Salaria Sales Solutions has demonstrated expertise across various industries including Education, Automotive, Business Services, Energy & Natural Resources, and other sectors. Clients have praised their analytical approach, effective lead generation, and ability to create qualified sales opportunities. Feedback indicates strengths in project management, communication, and tailored outreach strategies. Overall sentiment is highly positive, particularly in Education and Automotive sectors, making Salaria a strong contender for businesses seeking impactful sales solutions.
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Other industries Energy & natural resources Business services Education AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salaria Sales Solutions' excellent value for money, noting their pricing aligns well with budget expectations while delivering significant results. One client emphasized that the cost was justified by the high conversion rates and measurable pipeline growth achieved. Another mentioned the company's proactive approach and transparency, reinforcing the perception of a good return on investment. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for its effective service at a competitive price.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Services provided
15% Customer Service Outsourcing65% Call Center Services10% Sales Outsourcing +110% Social Media MarketingFocus Areas
100% Phone Support ServicesSee all 1 projectsEuroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.
Industry Experience
Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation and business development firm specializing in creating personalized outreach strategies. The company has garnered overwhelmingly positive feedback, with more than 90% of reviews highlighting their results-driven approach, professionalism, and effectiveness in generating qualified leads. Reviewers commend their project management and adaptability, though some suggest improvements in initial strategic insights.
Reviews mention Results-oriented
The feedback regarding Biznatron's results-oriented approach is overwhelmingly positive. Clients noted their ability to generate high-quality leads and set appointments exceeding expectations, with one client reporting a 98% success rate. Their personalized outreach and multi-channel strategies have led to significant engagement increases, including a 40% rise in LinkedIn and email interactions. Clients appreciated their focus on achieving measurable outcomes and the professionalism in project management, highlighting their clear communication and timely deliverables as key strengths.-
Sales Outsourcing for Catering & Food delivery Company
5.0 Dec 2, 2025Working with Biznatron has made a real difference in our outreach. They find and qualify the right leads, write personalized messages, manage responses, and book meetings that actually matter. By reaching out through LinkedIn, email, and cold calls, we've seen more engagement, more meetings, and a healthier pipeline. Their work saves our team time and makes our whole sales process run smoother. Over the course of the project, they've helped us book 25+ qualified meetings in just four weeks, while our LinkedIn and email engagement rates have increased by 40%.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Biznatron highlight strong performance in lead generation and outreach, with clients noting a significant increase in engagement rates and qualified meetings. One client praised their proactive project management and seamless communication, while another emphasized their results-driven approach and effective multi-channel strategy, leading to over 25 booked meetings in four weeks. Overall sentiment reflects satisfaction with their adaptability and alignment with client goals, although some suggested earlier sharing of strategic insights as an area for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesSee all 2 projectsCall Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.
Reviews mention Timely
Clients consistently highlight Call Bro LLC's commitment to timely project delivery and responsiveness. For instance, one client noted that project management was handled extremely well, with all tasks completed promptly. Another client emphasized that Call Bro LLC consistently delivered items on time, which significantly contributed to the project's success. Overall, the sentiment regarding timeliness is overwhelmingly positive, reflecting the company's dedication to meeting deadlines and addressing client needs effectively.-
Call Center Support for Appliance Repair Company
5.0 Jul 19, 2023Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments.
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Customer Service Outsourcing for Real Estate Company
5.0 May 26, 2023Project management was handled extremely well and always in a timely manner. Very impressed with their responsiveness.
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2 of 2 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Call Bro LLC has received predominantly positive feedback for its Phone Support Services, with 100% of reviewers highlighting effective project management and timely delivery. Notable achievements include a 25% increase in customer satisfaction and a 15% boost in first-call resolution rates. Clients appreciated the company's tailored solutions and responsiveness, indicating a strong understanding of their needs. Overall, Call Bro LLC demonstrates significant expertise in enhancing customer support operations, contributing to measurable improvements in client performance.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
10% Customer Service Outsourcing30% Transcription25% Social Media Marketing +315% Digital Strategy10% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesSee all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
Industry Experience
Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
22% Phone Support Services28% Chat Support Services28% Email Support Services +122% Order Processing & TakingSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.-
Web Design for Consulting Company
5.0 Nov 15, 2021They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
10% Customer Service Outsourcing25% Business Consulting20% Back Office Outsourcing +610% Financial Consulting10% IT Strategy Consulting10% Logistics & Supply Chain Consulting6% HR Consulting6% HR Outsourcing3% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsBonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.
Reviews mention Great project management
Clients have expressed strong satisfaction with BonBon Strategic's project management capabilities. One review highlighted that they consistently met commitments, maintained transparency, and effectively managed communications. The client noted significant growth in their business, attributing this success to BonBon's structured approach and timely execution. Overall, the sentiment reflects confidence in BonBon Strategic's ability to deliver on promises and enhance operational efficiency.-
Back Office Outsourcing for Rental Management Company
5.0 Jul 29, 2022BonBon Strategic performed well in terms of project management. They always did what they said they were going to do. They stayed on track, and they managed me when I needed them to.
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Industry Experience
BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Understands their clients' needs
Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesSee all 1 projectsGabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.
Industry Experience
Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Phone Support Services80% Chat Support ServicesSee all 6 projectsTalk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.
Reviews mention Experienced
Clients express high satisfaction with Talk2Rep's services, noting their efficiency and professionalism. One client highlighted that Talk2Rep's quality of work significantly enhances customer interactions, leading to increased profits and minimal errors. They reported saving approximately $800,000 monthly due to improved management processes. With 15 years of experience, Talk2Rep's adaptability to client needs is praised, although clients recommend expanding service offerings to keep pace with technological advancements.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Industry Experience
Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing20% Phone Support Services30% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Phone Support Services60% Other
Latest Phone Support Services Articles
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