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Top Phone Support Services

Ratings Updated: July 17, 2026

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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

15% Customer Service Outsourcing

20% Call Center Services

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

35% Phone Support Services

30% Chat Support Services

25% Email Support Services +1

10% Order Processing & Taking

Upstream BPO is a versatile business process outsourcing provider that offers services such as lead generation, customer service, and appointment setting. Across the reviews, 100% of clients highlighted their adaptability and effectiveness in managing overflow calls and improving lead targeting, with many noting their exceptional management and training. Approximately 80% of reviewers praised their strong communication and flexibility, while a small fraction (around 20%) acknowledged occasional areas for improvement that were swiftly addressed.

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Reviews mention Dedicated
Clients consistently express high satisfaction with Upstream BPO's dedication and flexibility. One client highlighted their impressive adaptability in handling inquiries around the clock, which significantly improved operational efficiency. They also noted that Upstream BPO consistently meets deadlines and provides comprehensive performance reports. Overall, the sentiment reflects a strong appreciation for the commitment and responsiveness of the team, contributing positively to the client's business operations.

BPO Services for Wellness Center

5.0 Jun 13, 2022

Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

70% Phone Support Services

20% Order Processing & Taking

10% Chat Support Services

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

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Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.

Customer Support for Vaping & CBD Products Manufacturer

4.5 Feb 24, 2022

They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

10% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +4

20% Finance & Accounting Outsourcing (FAO)

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Focus Areas

25% Phone Support Services

30% Chat Support Services

30% Email Support Services +1

15% Order Processing & Taking

Integra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.

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Reviews mention Timely
Overall, client feedback regarding timeliness at Integra Global Solutions is highly positive. Clients consistently report that projects are delivered on schedule, with one finance manager noting that tasks were completed efficiently and communication remained clear throughout. Another client emphasized that deadlines were never missed, and the team responded promptly to requests. Despite their offshore operations, feedback indicates that Integra successfully maintained timely project management, thus enhancing operational efficiency for their clients.

Accounting Services for Accounting Firm

5.0 Sep 3, 2025

Integra managed the project really well. They delivered on time, kept us updated, and were always quick to respond to any questions or requests. Everything ran smoothly, and they made the process easy for us.
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Accounting & Back-Office Outsourcing for Accounting Firm

5.0 Sep 4, 2025

Integra delivered strong project management that directly supported our goals and objectives. They ensured uninterrupted support by meeting every deadline and delivery schedule, which helped us avoid disruptions caused by staff shortages. Their team quickly adapted to our scaling needs during peak workloads and responded promptly to our requests, allowing our senior staff to stay focused on client services and growth while Integra handled the accounting operations smoothly.
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Accounting & Bookkeeping Services for Medical Billing Co

5.0 Sep 5, 2025

We were concerned about delays across time zones with Integra's team working offshore, but Integra kept everything on track and delivered as promised. Deadlines were never missed. Any time we raised a request or question, their team responded quickly. The support felt seamless, despite the offshore setup.
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Staff Augmentation for Medical Billing Company

5.0 Sep 18, 2025

Integra’s project management has been reliable and efficient. Tasks are completed on schedule, with clear communication at every step. They respond quickly to questions or changes quickly. What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally. Integra did everything on time, but a more proactive scheduling of recurring tasks could help us plan even better.
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Accounting for E-Commerce Company

5.0 Sep 23, 2025

Integra Global Solutions managed the project with clear timelines, structured workflows, and regular updates. They delivered all items on time and often accelerated delivery when needed. Their team was responsive to our requests and quick to adjust to changes.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read more
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Industry Experience

Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerce

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Tampa, Florida (2) Chicago, Illinois (1) Los Angeles, California (1) Tucson, Arizona (1) Pittsburgh, Pennsylvania (1) Las Vegas, New Mexico (1)

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Atender Group

5.0 1 review

$1,000+

Undisclosed

50 - 249

Málaga, Spain

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Atender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.

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Industry Experience

Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.
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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Customer Service Outsourcing

60% Sales Outsourcing

20% Call Center Services +1

10% CRM Consulting and SI

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Munzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.

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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.
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More responsive than most other service providers

Munzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (1) Pakistan (1) United States (1)

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

62% Phone Support Services

38% Chat Support Services

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention High-quality work
Clients consistently praise The Connection for delivering high-quality work, noting their effectiveness and capacity to adapt to client needs. One client highlighted that their flawless work has significantly improved customer interactions, generating a strategy that enhances efficiency. Another emphasized that their performance has directly contributed to increased revenues, with a 90% success rate in resolving customer issues. Overall, sentiment reflects strong satisfaction with the quality and effectiveness of services provided.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent.
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Industry Experience

The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

20% Phone Support Services

55% Chat Support Services

15% Email Support Services +1

10% Order Processing & Taking

wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
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Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

10% Customer Service Outsourcing

30% Call Center Services

25% IT Managed Services +2

25% Market Research

10% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

50% Chat Support Services

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +1

15% Sales Outsourcing

Focus Areas

20% Phone Support Services

40% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

ANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.

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1 of 1 Phone Support Services reviews is 5 stars

Unknown avg. project cost

Phone Support Services Experience

ANTS received positive feedback for its Phone Support Services, with 100% of reviews highlighting their effective 24/7 client support and result-oriented management. Clients noted a 74% increase in net sales and a 39% rise in repeat customer requests, emphasizing their expertise in forming competitive sales teams and tailored support strategies. The responsiveness and flexibility of ANTS were frequently commended, with no negative feedback reported, indicating strong satisfaction and successful project outcomes.
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

20% Customer Service Outsourcing

35% Staffing

20% Back Office Outsourcing +2

15% HR Outsourcing

10% Call Center Services

Focus Areas

55% Phone Support Services

30% Email Support Services

15% Chat Support Services

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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Trupp Global

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Bengaluru, India

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

30% Content Moderation Services +1

30% Data Annotation Services

Focus Areas

50% Phone Support Services

40% Chat Support Services

10% Order Processing & Taking

Trupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and abstracting services. Across multiple reviews, 100% of clients praise their responsiveness, efficiency, and high-quality output. They are noted for competitive pricing and the ability to adapt to client needs, with 67% of reviewers highlighting their problem-solving skills as particularly impressive.

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Reviews mention High-quality work
Clients consistently praise Trupp Global for delivering high-quality work across various projects. One client noted their results as 'top tier' and highlighted their responsiveness to issues, stating, 'their ability to resolve problems is the best we’ve seen.' Another client emphasized their attention to detail and competitive pricing, mentioning they 'often trust them to turn a project over to a client without checking their quality.' Overall, the sentiment reflects a strong confidence in Trupp Global's capabilities and service quality.

Research & Indexing Services for Chemicals Management Company

5.0 Jan 23, 2018

Their work is top tier and the best of three that we engage. Although prices between these firms vary, we’re happy with the value they produce. The team is very responsive to problems, which are limited but occur in any business environment.
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Data Management Services for Software Development Firm

5.0 Dec 13, 2017

We monitor their quality and scheduling very closely and we’ve been very pleased with their results. After working together so long, we often trust them to turn a project over to a client without checking their quality. They pay close attention to detail, ensuring high quality while also recognizing that efficient turnaround is imperative for the satisfaction of our clients.
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Data Abstraction for Software Tech Company

5.0 Dec 8, 2017

We’re looking for quality, speed, and a low price. They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before. They’re easy to work with. The quality of work has been very good. I feel their quality is superior to other US-based resources we’ve used.
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Industry Experience

Trupp Global demonstrates expertise across various industries, including chemical safety management, software for the safety community, and data analytics for marketing. Clients commend their responsiveness, attention to detail, and high-quality results, particularly in data sourcing and entry. The overall sentiment indicates strong satisfaction with their ability to deliver timely and cost-effective solutions, making Trupp Global a suitable partner for businesses in need of outsourced data management and quality assurance.
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Advertising & marketing Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Trupp Global for their competitive pricing and high value for money. One client noted, 'They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before.' Another stated, 'Although prices between these firms vary, we’re happy with the value they produce.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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More responsive than most other service providers

Trupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

40% Phone Support Services

30% Order Processing & Taking

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Conversational is a professional answering and receptionist service company known for its prompt and polished call handling. With services that include bilingual support and Interactive Voice Response (IVR) systems, they have successfully facilitated business scaling for clients. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism and ability to enhance client image. One suggestion for improvement is to develop a portal for easier access to call recordings.

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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)

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Supporto

5.0 1 review

$1,000+

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Supporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.

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Industry Experience

Supporto has demonstrated strong capabilities in the Advertising & Marketing industry, particularly in handling customer interactions for diverse projects, including cryptocurrency betting. Clients commend their prompt communication, multilingual support, and adaptability. The overall sentiment is highly positive, with clients noting improved customer satisfaction and brand perception due to Supporto's efficient service. Potential clients in marketing and similar sectors seeking responsive and professional support may find Supporto to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Supporto is noted for providing excellent value for money, particularly in their responsiveness and multilingual support. A marketing officer from White Owl emphasized that after considering costs, they chose Supporto due to their competitive pricing and effective performance. Clients reported significant time savings and positive customer feedback, highlighting the company's ability to handle inquiries promptly and professionally, which enhances the overall perception of their brand.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

100% Phone Support Services

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Flexible
Clients have consistently praised Answer America's flexibility in adapting to their needs, highlighting it as a key strength. One client noted that the service is 'affordable, efficient, and flexible to our needs,' enabling their staff to focus on other duties while still providing accurate information to callers. Overall sentiment reflects satisfaction with how well the company accommodates varying requirements and delivers tailored solutions.

Appointment Scheduling for Education Organization

3.5 Nov 2, 2017

The service is affordable, efficient, and flexible to our needs.
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Industry Experience

Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
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Hospitality & leisure Manufacturing Education Other industries Consumer Products Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

40% Phone Support Services

20% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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Reviews mention Timely
Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

North Miami Beach, FL

Services provided

20% Customer Service Outsourcing

50% Sales Outsourcing

30% Call Center Services

Focus Areas

100% Phone Support Services

CloudTask is a Customer Support Outsourcing company excelling in sales strategy, lead generation, and customer engagement. Reviewers report a high level of satisfaction, noting well-aligned planning, seamless execution, and timely delivery. Remarkably, 100% of reviewers appreciated their attentiveness and professional conduct in managing project needs without suggesting any areas for improvement.

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Reviews mention Communicative
Clients consistently highlight CloudTask's exemplary communication and project management skills. For instance, one client noted their 'meticulous planning' and 'proactive communication,' which facilitated timely delivery and responsiveness to needs. Another client emphasized CloudTask's 'effective communication and adaptability,' contributing to a strong working relationship. Overall, the sentiment regarding CloudTask's communicative approach is overwhelmingly positive, with no significant areas for improvement identified by clients.

Digital Marketing Strategy for Outsourced Staffing Firm

5.0 May 30, 2023

CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success.
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Sales Outsourcing for Building Data Solutions Company

5.0 Aug 4, 2023

In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales Outsourcing for Software Dev Company
5.0 — CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and Read more
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Industry Experience

CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors.
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Media Software Legal IT Services Research Human Resources Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment.
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(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

67% Phone Support Services

33% Order Processing & Taking

(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.

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1 of 1 Phone Support Services reviews is 5 stars

Less than $10,000 avg. project cost

Phone Support Services Experience

Clients express high satisfaction with (we)Vcare Customers in Phone Support Services, noting a 100% positive feedback rate. Key strengths include their ability to provide 24/7 support, enhance customer satisfaction, and streamline issue resolution. Clients appreciate their proactive communication, timely delivery, and seamless integration with existing workflows. The consistent delivery of high-quality service and adaptability to changing needs are highlighted as significant impacts on user experience and customer retention.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Technology Company
5.0 — (we)Vcare Customers provided customer service outsourcing services for a technology company. The team offered 24/7 assistance across multiple channels, addressing technical and non-technical Read more
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France (1) Netherlands (1)

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BolsterBiz

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

10% Content Marketing

10% Conversion Optimization +5

10% Email Marketing

10% IT Staff Augmentation

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

BolsterBiz is a Customer Support Outsourcing company specializing in providing comprehensive customer service solutions across various industries, including nonprofits, luxury eCommerce, and gaming. The company has received overwhelmingly positive feedback, with reviewers frequently highlighting their exceptional project management, timely delivery, and alignment with client values. Approximately 100% of reviewers commend BolsterBiz for their professionalism and commitment to exceeding client expectations.

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3 of 3 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, BolsterBiz has received highly positive feedback for its exceptional customer service and onboarding support. Clients praised their responsiveness, with one noting a 100% response rate within 30–60 minutes. The team’s understanding of niche markets and commitment to client success were highlighted as key strengths. Clients reported significant improvements in operational efficiency and community engagement. Overall, the sentiment reflects strong satisfaction, with no areas identified for improvement.
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Industry Experience

BolsterBiz has demonstrated strong expertise in eCommerce, Gaming, Financial Services, and Non-profit sectors. In eCommerce, clients praised their ability to align with brand voice and improve customer engagement. The Gaming industry highlighted their efficiency in customer support, significantly reducing response times. In Financial Services, BolsterBiz enhanced ticket management and customer satisfaction scores. Non-profit clients appreciated their quick response rates and tailored support. Overall, feedback indicates BolsterBiz is well-suited for businesses prioritizing customer service excellence across these diverse industries.
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eCommerce Gaming Financial services Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget, while another appreciated the good value relative to cost. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality support without exceeding budgetary constraints, reinforcing BolsterBiz's reputation as a cost-effective partner that aligns with client values and needs.
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Las Vegas, Nevada (2) Austin, Texas (1) Chicago, Illinois (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

10% Customer Service Outsourcing

45% Call Center Services

20% Back Office Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

40% Phone Support Services

25% Order Processing & Taking

20% Chat Support Services +1

15% Email Support Services

Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

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Reviews mention Accommodating
Clients have praised Call Point Business Solutions Ltd. for their accommodating nature, particularly noting their rapid onboarding and responsiveness to the evolving needs of businesses. One client highlighted their ability to adapt to a growing company, stating, 'The thing that we value most about them is how accommodating they were to our tiny, but quickly expanding, company.' Overall, feedback reflects a strong sentiment of satisfaction regarding their flexibility and support.

Call Center Services for Magazine Publishing Company

5.0 Feb 20, 2024

The development of our company was greatly aided by Call Point Business Solutions Ltd. Others were able to concentrate on other business-related tasks because of their rapid ramp-up and onboarding. The thing that we value most about them is how accommodating they were to our tiny, but quickly expanding, company.
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Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
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Software Legal Media Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Call Point Business Solutions Ltd. consistently delivers good value for cost, as noted by multiple clients who highlighted their pricing alignment with budgets and overall effectiveness. One CEO remarked on the 'great value for cost' and another emphasized the 'good culture fit' alongside competitive pricing. Clients appreciated the significant ROI, with improved operational efficiency and customer satisfaction. Overall sentiment indicates satisfaction with the pricing structure relative to the quality of service provided.
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Canada (1) France (1) Germany (1) India (1) United States (1)

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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Back Office Outsourcing

Focus Areas

70% Phone Support Services

30% Order Processing & Taking

ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

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Reviews mention Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind. I don't know. They are just great.
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Industry Experience

ReceptionHQ has received positive feedback across various industries, including Arts & Entertainment, Hospitality & Leisure, Retail, Information Technology, Manufacturing, Automotive, and Real Estate. Clients have highlighted their strengths in providing efficient customer service and answering services, noting substantial time and cost savings. Overall sentiment is particularly favorable in Hospitality, where they are praised for exceptional service quality. Their user-friendly approach positions them as a strong candidate for companies needing reliable inbound communication solutions.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise ReceptionHQ for their cost-effectiveness and value for money. One client noted a saving of approximately $10,000 monthly, attributing this to the efficiency of the service, while another highlighted a monthly saving of $2,000 alongside 15 hours of time saved. The overall sentiment reflects satisfaction with the pricing structure, which allows for significant savings while delivering reliable service.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Chat Support Services

HelloSells is a virtual customer service provider specializing in call handling and integration services for various business needs. Across multiple reviews, clients have praised HelloSells for their professionalism, effective communication, and responsive customer service. Approximately 90% of feedback highlights their strong availability and ability to improve sales conversions and operational efficiency, while a small percentage notes minor limitations in their scripting capabilities.

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Reviews mention Easy to work with
Clients consistently express that HelloSells is straightforward and easy to work with, citing their professional agents and seamless onboarding process. One client noted, "HelloSells is just incredibly straightforward to work with," highlighting the absence of hidden fees and the adaptability of their services. Another mentioned the ease of setup, stating, "Working with their onboarding staff was simple and easy." Overall, the sentiment reflects a high level of satisfaction regarding collaboration and support.

Call Center Services for Plumbing Company

5.0 Dec 30, 2019

We communicated on a daily basis for the first week, as we were getting set up with them. I didn’t have any complaints or questions after the setup. It was smooth, quick, and easy from there on out. Working with their onboarding staff was simple and easy.
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Industry Experience

HelloSells has received positive feedback across various industries, including financial services, moving services, medical diagnostics, and arts & entertainment. Clients highlight their expertise in enhancing communication, seamless integration with existing systems, and responsiveness. Reviews indicate strong performance in managing customer interactions, leading to increased sales conversions and operational efficiency. Overall, the sentiment is highly favorable, particularly for businesses needing reliable call handling and customer service support.
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Financial services Other Industry Healthcare Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight HelloSells' competitive pricing and exceptional value for money. One client noted spending under $1,000 with significant ROI, while another emphasized their reasonable $99 monthly fee for extensive service. A plumbing dispatcher praised their lower rates compared to competitors, expressing satisfaction with both the service and cost. Overall, feedback indicates that HelloSells delivers high-quality services at affordable prices, making them a valuable partner for businesses.
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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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Seamless Virtual Assistant

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

50% Back Office Outsourcing

15% Call Center Services +1

15% Sales Outsourcing

Focus Areas

30% Phone Support Services

60% Email Support Services

10% Chat Support Services

Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

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Industry Experience

Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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Growup Technologies

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Gurugram, India

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

40% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Email Support Services

Growup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.

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Reviews mention Great project management
Clients have consistently praised Growup Technologies for their exemplary project management capabilities. One client highlighted the effectiveness of their project execution, stating that it was delivered within the established timeline. Additionally, feedback noted the team's dedication and attention to detail, further reinforcing their strong project management skills. Overall, the sentiment reflects a high level of satisfaction with Growup Technologies' ability to manage projects efficiently and effectively.

Web Dev for International Education Company

5.0 May 4, 2020

The project was quite effective and delivered pretty much within time limit. Their dedication and attention to detail were impressive.
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Industry Experience

Growup Technologies has received positive feedback primarily in the Education and IT Services industries. In Education, they were praised for their reliable web development and dedication to detail. In IT Services, clients appreciated the effectiveness of their virtual assistants, highlighting strong communication and customer support. Overall sentiment across these industries is highly favorable, with recommendations emphasizing their expertise, commitment, and ability to deliver impactful solutions, making them a suitable choice for clients seeking support in these sectors.
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IT Services Education

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Growup Technologies for their fair pricing and the value they deliver. One client noted that they chose Growup based on favorable customer feedback and competitive pricing, describing it as 'very fair.' Another client highlighted the company's ability to provide experienced virtual assistants, emphasizing the quality of service received. Overall, the sentiment reflects satisfaction with both cost-effectiveness and the quality of work, positioning Growup as a strong option for budget-conscious projects.
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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

10% Customer Service Outsourcing

26% Back Office Outsourcing

24% Call Center Services +3

20% Accounting

10% HR Consulting

10% Recruiting

Focus Areas

50% Phone Support Services

50% Email Support Services

STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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Reviews mention Adaptable
Clients have consistently praised STAFFVIRTUAL for their adaptability in responding to changing project needs. For instance, Gymshark highlighted their impressive ability to meet dynamic requirements and deliver seamless customer support. This adaptability contributed to a 25% increase in customer satisfaction and efficient project management, showcasing overall positive sentiment towards STAFFVIRTUAL's flexibility and responsiveness.

Call Center Services for Fitness Apparel Brand

5.0 Oct 7, 2023

What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics and Other industries, providing 24/7 customer support that enhances user experience. Clients like Gymshark and Milk Makeup reported a 25% increase in customer satisfaction and a 15% boost in operational efficiency and sales, respectively. The provider's strengths include excellent project management, adaptability, and cost efficiency. Overall, the positive feedback suggests they are well-suited for companies seeking reliable customer support in these sectors.
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Beauty & Cosmetics Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further.
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TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

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Industry Experience

TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1

15% Social Media Marketing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

29% Customer Service Outsourcing

56% Back Office Outsourcing

15% Call Center Services

Focus Areas

35% Phone Support Services

65% Chat Support Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Personable
Clients have consistently praised Call Center Pros for their personable approach, emphasizing their commitment to providing 100% attention and understanding to client needs. One client highlighted the company's efficiency in responding promptly and effectively, which fosters a strong relationship. Feedback indicates that the team is knowledgeable and values immediate communication, contributing to a positive client experience. Overall, the sentiment regarding their personable nature is highly favorable, reflecting a strong emphasis on client service and personal attention.

Financial Services Online Customer Support

5.0 Aug 11, 2017

The best in providing 100% attention to our clients and always listening and understanding that they must give personal attention. Customers value and take great importance to that response immediately.
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Industry Experience

Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

20% Order Processing & Taking

Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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Systato

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

15% Custom Software Development +6

10% Low/No Code Development

10% Sales Outsourcing

5% AI Development

5% Cybersecurity

5% Graphic Design

5% Robotics Process Automation

Focus Areas

50% Phone Support Services

25% Chat Support Services

15% Order Processing & Taking +1

10% Email Support Services

Systato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.

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Reviews mention Exceptional performance
Clients have consistently praised Systato for their exceptional performance, particularly highlighting their ability to deliver tailored automation solutions. One client noted that Systato significantly improved lead response times from 24 hours to just 2-3 minutes, resulting in a 30% increase in engagement and a 20% boost in conversion rates. Their quick understanding of business needs and efficient project execution, including launching core integrations within a week, further exemplify their commitment to excellence and client satisfaction.

AI Development for Real Estate Management Company

5.0 Sep 15, 2024

What really stood out to us was Systato's impressive speed in delivering results, far surpassing other providers we had worked with. Within just a few Zoom calls, they gained a deep understanding of our requirements and quickly got to work. Remarkably, they managed to launch the core integrations within a week of signing the contract, something that typically took weeks or even months with other vendors. Their efficiency and ability to hit the ground running not only saved us valuable time but also allowed us to start seeing benefits almost immediately.
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Industry Experience

Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.
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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention High-quality work
Clients consistently commend The Agentsy BPO for delivering high-quality work that significantly impacts their business outcomes. One client noted a 300% increase in membership and sustained growth, attributing this success to the agency's forward-thinking approach and reliable service. Another client highlighted the achievement of 100% year-over-year revenue growth through the agency's multilingual agents, emphasizing their exceptional attention to detail and communication. Overall, the sentiment reflects strong satisfaction with the quality and results provided by The Agentsy BPO.

BPO Services for Travel Club

5.0 May 1, 2023

We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
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BPO for Online Travel Agency

5.0 May 1, 2023

Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals. It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience

The Agentsy BPO has demonstrated expertise in the hospitality and leisure industry, working with clients such as membership-based travel clubs and luxury travel agencies. Feedback highlights their ability to significantly increase membership and revenue, with one client achieving 300% growth in membership and another seeing 100% YOY revenue growth. Clients appreciate their strong communication, high-quality service, and alignment with company values, indicating a positive sentiment overall within the hospitality sector.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services.
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$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.

Customer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.
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Salaria Sales Solutions

5.0 6 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Customer Service Outsourcing

25% Call Center Services

25% Content Marketing +1

25% Digital Strategy

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Salaria Sales Solutions is a business development sales support firm specializing in building outbound sales engines and lead generation. Across their reviews, 100% of clients report impressive responsiveness and flexibility, with over 64% citing their ability to refine targeting and messaging effectively. They consistently deliver measurable outcomes, such as increased pipeline activity and a high conversion rate from meetings to sales opportunities.

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4 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, Salaria Sales Solutions has received positive feedback for their effective outbound sales strategies. Clients reported substantial outcomes, including 185 booked demos and $5,700 in weekly revenue for one client, and 220+ meetings with a 68% show rate for another. Reviewers praised their responsiveness, data-driven approach, and ability to adapt quickly to feedback. Overall, sentiment is highly favorable, with clients emphasizing the value and efficiency of their collaboration.
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Industry Experience

Salaria Sales Solutions has received positive feedback across various industries including Automotive, Education, Energy & Natural Resources, and Other sectors. Clients commend their ability to build structured outbound sales engines, enhance lead generation, and improve pipeline efficiency. They are particularly noted for their responsive project management and data-driven approach. In the Automotive and Education sectors, Salaria demonstrated strong meeting generation and qualified lead conversion. Overall, Salaria is well-suited for organizations seeking to streamline sales processes and establish predictable pipelines.
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Energy & natural resources Business services Education Automotive Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and strong value for money. For instance, one client noted that their pricing fit well within budget while providing significant results, such as generating over $5,700 in weekly recurring revenue. Another emphasized that Salaria's services delivered excellent value, with a notable increase in qualified meetings and sales opportunities. Overall, the sentiment reflects satisfaction with the cost-effectiveness and return on investment of their services.
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Gainesville, Florida (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1) Elmendorf Air Force Base, Alaska (1) Jessup, Pennsylvania (1)

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Biznatron

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

40% Phone Support Services

40% Email Support Services

15% Chat Support Services +1

5% Order Processing & Taking

Biznatron is a lead generation and sales development company, highly praised for its ability to efficiently manage inbound and outbound sales processes. With over 95% of reviews highlighting their professionalism, proactive communication, and effective lead qualification, they consistently deliver high-quality leads and streamlined processes. Clients note a significant improvement in lead engagement and conversion rates, with some reporting increases of up to 40% in engagement.

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Reviews mention Results-oriented
The feedback regarding Biznatron's results-oriented approach is overwhelmingly positive. Clients noted their ability to generate high-quality leads and set appointments exceeding expectations, with one client reporting a 98% success rate. Their personalized outreach and multi-channel strategies have led to significant engagement increases, including a 40% rise in LinkedIn and email interactions. Clients appreciated their focus on achieving measurable outcomes and the professionalism in project management, highlighting their clear communication and timely deliverables as key strengths.

Sales Outsourcing for Catering & Food delivery Company

5.0 Dec 2, 2025

Working with Biznatron has made a real difference in our outreach. They find and qualify the right leads, write personalized messages, manage responses, and book meetings that actually matter. By reaching out through LinkedIn, email, and cold calls, we've seen more engagement, more meetings, and a healthier pipeline. Their work saves our team time and makes our whole sales process run smoother. Over the course of the project, they've helped us book 25+ qualified meetings in just four weeks, while our LinkedIn and email engagement rates have increased by 40%.
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Industry Experience

Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
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Australia (1) Canada (1) United States (1)

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Ricaris Have a Nice Day

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

70% Customer Service Outsourcing

15% Content Marketing

15% Translation

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Ricaris Have a Nice Day is a Customer Service Outsourcing company specializing in customer support services, primarily via email. According to reviews, 100% of clients praise their speed, professionalism, and project management skills. Notably, clients report a 20%–50% improvement in key performance indicators, highlighting their effectiveness in outsourced customer support.

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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1

10% Recruitment Process Outsourcing

Focus Areas

100% Phone Support Services

Outsource-X (Pty) Ltd is a Customer Service BPO company specializing in Customer Support Outsourcing. Reviewers consistently commend their exceptional communication, proactive problem-solving, and commitment to continuous improvement, with 100% positive feedback. They efficiently improved operational metrics, such as reducing first reply time by six hours, demonstrating their expertise in Call Center Solutions.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Tech Company
5.0 — Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. Read more
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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Reviews mention Easy to work with
Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers. It has been 10 years.
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Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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WeSage BPM

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

30% Accounting

25% Back Office Outsourcing +2

20% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

WeSage BPM is a versatile business process management company offering data entry, accounting, virtual assistance, SEO, and marketing services. Reviews highlight their responsiveness, adaptability, and timely delivery, with over 85% of reviewers praising their flexibility and communication. Clients consistently note their attention to detail and ability to handle diverse tasks efficiently, contributing to cost reductions and business growth.

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Reviews mention Proactive
Clients consistently highlighted WeSage BPM's proactive approach, noting their strong communication and responsiveness. One client mentioned their reliability in execution and proactive feedback solicitation, while another praised their adaptability and willingness to extend beyond defined responsibilities. Specific instances included the team's initiative in testing various phone brands to improve customer support workflows. Overall, the sentiment reflects a positive view of WeSage BPM as a proactive partner committed to client satisfaction.

Marketing & Sales Operations Support for Software Dev Firm

4.5 Aug 22, 2022

We are still in progress re metrics with our projects but they have been reliable in their execution and proactive about getting feedback. Good communication overall re status updates and questions.
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BPO Services for Data Purchasing App

4.0 Mar 5, 2021

Sage BPM’s proactive team exhibited good communication and planning skills. They always kept us informed and never found any issues like customer complaints or negative ratings on the App Store. They were open to learning and also gave us feedback that we could incorporate into the program.
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Industry Experience

WeSage BPM has demonstrated notable expertise across various industries, including Recreation, Financial Services, Automotive, Hospitality, and Education. Clients commend their strong communication, detail orientation, and flexibility. In Recreation, they excelled in data accuracy for mobile applications. Financial services clients appreciated their timely project management and adaptability. The Automotive sector benefited from their bookkeeping capabilities, while Hospitality firms highlighted their efficiency in handling operational tasks. Overall, WeSage BPM is well-suited for clients seeking reliable, detail-oriented support in diverse sectors.
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Financial services Other Industry Recreation Automotive Software Consumer Products Education IT Services Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients express a strong sentiment regarding WeSage BPM's cost-effectiveness and value for money. One client noted the 'good value for cost' and 'pricing fit our budget,' while another highlighted a 50% reduction in marketing overhead by transitioning projects to WeSage BPM. Additionally, clients appreciate the high quality of work relative to investment, indicating that their services allow teams to focus on higher-level tasks, thus maximizing overall value.
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More responsive than most other service providers

WeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

75% Phone Support Services

25% Order Processing & Taking

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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Distance Team

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Limassol, Cyprus

Services provided

80% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

30% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

20% Order Processing & Taking

Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

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Reviews mention Attentive
Clients have consistently praised Distance Team for their attentiveness and prompt responses to needs. One CEO remarked that Distance Team delivered all items on time and addressed requirements 'quickly and attentively.' Their ability to align with client expectations and maintain effective communication has contributed to a positive overall sentiment, reflecting a strong commitment to client satisfaction.

Customer Support Services for Healthcare Technology Company

5.0 Mar 29, 2023

Everything was on time, and they responded to our needs quickly and attentively.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Online Fishing Shop
5.0 — An online fishing shop hired Distance Team to provide customer service via chat. Read more
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Industry Experience

Distance Team has demonstrated expertise across various industries, including healthcare and consumer products. Clients from the healthcare sector praised their effective project management and responsiveness, achieving service level agreements efficiently. In the consumer products industry, feedback highlighted their competitive pricing and prompt customer service support. Overall, Distance Team has received positive sentiment for their quick project execution and strong communication, making them a suitable partner for companies seeking reliable support in these sectors.
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Healthcare Consumer Products

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Cyprus (1) Malta (1)

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Quality Contact Solutions

4.6 8 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

Focus Areas

100% Phone Support Services

Quality Contact Solutions is a telemarketing and outbound call service provider dedicated to enhancing customer acquisition and engagement. Across customer reviews, there is a consistent theme of professionalism and efficiency, with 100% of reviewers noting their services lead to significant time and cost savings. Positive feedback highlights their proactive approach and strong project management skills, with no significant areas for improvement identified.

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Reviews mention Great project management
Clients have consistently praised Quality Contact Solutions for their exceptional project management skills. One client noted the ease of communication, highlighting the project manager's immediate feedback and proactive engagement. Weekly and biweekly meetings were emphasized, allowing for effective monitoring of project performance and lead management. Clients appreciated their investment in the project, always seeking improvements to enhance value, ultimately considering them strong business partners rather than mere vendors.

Telemarketing for Dental Product Manufacturer

5.0 Jan 6, 2020

We had weekly and biweekly calls with the team. We talked about how the project was performing, how many leads we were sending, how those leads were forecasting, and what issues the team was having as they were talking to people on the phone. There was some product discovery information there as well about our product in general. Aside from calls, we communicated via email. However, they were always available when we needed to jump on a call.
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Industry Experience

Quality Contact Solutions has demonstrated notable expertise across various industries including dental, information technology, financial services, retail, and other sectors. Clients commend their professionalism, reliability, and proactive approach to lead generation and customer service, leading to significant time and cost savings. Overall sentiment is highly positive, particularly in sectors emphasizing customer engagement and efficient service delivery, making them a strong candidate for businesses seeking telemarketing and outbound call solutions.
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IT Services Consumer Products Transportation Healthcare Information technology Other Industry Retail Financial services

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Quality Contact Solutions as delivering strong value for money, with monthly costs ranging from $2,000 to $3,000, and significant savings reported. One client highlighted their ability to generate new business, saving approximately $5,000 monthly, while another noted they received excellent service for a competitive price. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness and quality of service, although some expressed a desire for clearer pricing structures.
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Bristol, Tennessee (1) Buffalo, New York (1) Chula Vista, California (1) Encinitas, California (1) Loma Linda, California (1) Los Angeles, California (1) Boston, Massachusetts (1) Blanco, Texas (1)

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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandy, UT

Services provided

40% Customer Service Outsourcing

50% Call Center Services

10% Business Consulting

Focus Areas

100% Phone Support Services

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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Reviews mention High-quality work
Clients consistently praise NICE inContact for delivering high-quality work that meets expectations. One review highlights the effective interactive voice response services, noting that the quality of work is good and facilitates better client communication. Additionally, the provision of updated tools and strong support further reinforces their positive reputation, with clients reporting a 5-10% savings in average spending. Overall, the sentiment surrounding their work quality is highly favorable, with no noted areas for improvement.

IVR Services

4.5 Dec 21, 2017

The quality of work is good and it meets what they offer.
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Industry Experience

NICE inContact has garnered positive feedback across various industries, including Information Technology, Media, Business Services, and Other Industries. Clients praise their updated tools, competitive pricing, and effective communication. The company is particularly noted for enhancing customer support efficiency and productivity. Overall, they are recommended for businesses seeking reliable inbound services, especially in sectors where customer interaction is crucial.
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Other industries Information technology Media Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as providing good value for money, with competitive pricing structures that often save them significant costs. One client reported saving between 5% and 10% of their average spending monthly, while another noted savings of approximately $10,000 per month. Despite some clients indicating higher costs, they expressed satisfaction with the quality and convenience of the services provided, suggesting that the investment was justified by the benefits received.
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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Focus Areas

100% Phone Support Services

PCN - Professional Communications Network is a professional answering service provider offering call management solutions, particularly for small businesses and property management companies. Reviews highlight their professionalism, responsiveness, and ability to seamlessly integrate into existing operations. Approximately 75% of reviewers found them to significantly enhance customer service and provide time-saving benefits, with no notable areas for improvement mentioned.

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Reviews mention Detail-oriented
The feedback from clients highlights PCN's detail-oriented approach, particularly in their communication and responsiveness. One client noted their professionalism and thoroughness in documentation, stating they provide daily call records and always care about customer concerns. Additionally, they handle issues promptly and transparently, ensuring clients feel supported. While there have been occasional errors, clients appreciate the proactive measures taken to address them, reinforcing a positive overall sentiment towards their detail-oriented service.

24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

They’ve been very responsive in communicating with supervisors, updating information, and answering questions. They are professional, responsive, and provide a high level of customer service to us. They also provide detailed information. I’ve never had an experience where they’ve tried to hide or deny errors. They always care about their customer.
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Industry Experience

PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive the company's services as offering good value for money. One client noted that PCN's professional handling of calls enhances their business image, making them feel like a larger company. Another client highlighted the efficiency and responsiveness of PCN, which saves time and resources compared to in-house staff. Despite occasional negative feedback regarding call handling, the overall sentiment reflects satisfaction with the service's cost-effectiveness and quality.
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Euroccor JSC

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

София, Bulgaria

Services provided

15% Customer Service Outsourcing

65% Call Center Services

10% Sales Outsourcing +1

10% Social Media Marketing

Focus Areas

100% Phone Support Services

Euroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.

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Industry Experience

Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human Resources

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Average Project Cost Breakdown

What Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.
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Call Bro LLC.

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

25% Chat Support Services

25% Email Support Services

Call Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.

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Reviews mention Proactive
Call Bro LLC demonstrated a proactive approach throughout their project engagement, as evidenced by their commitment to understanding client needs and tailoring solutions accordingly. Clients noted their effective communication, timely delivery of project milestones, and responsiveness to concerns. One client highlighted the establishment of proactive communication channels, which significantly improved customer satisfaction and reduced response times. Overall, the sentiment regarding Call Bro LLC's proactivity is highly positive, reflecting their dedication to continuous improvement and client success.

Call Center Support for Appliance Repair Company

5.0 Jul 19, 2023

Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. Their effective communication and proactive approach contributed to the project's overall success.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
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Industry Experience

Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Customer Service Outsourcing

40% AI Consulting

30% Call Center Services

Focus Areas

30% Phone Support Services

35% Chat Support Services

35% Email Support Services

Triviat AI specializes in developing and integrating AI-powered solutions, such as chatbots and voice bots, tailored to support customer engagement and streamline operations. Clients commend their fast, flexible project management and personalized tool development. Feedback is overwhelmingly positive, with no suggested improvements and significant efficiency gains, such as automating 60% of requests for MacPaw.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Triviat AI reflect a highly positive sentiment, with clients praising their responsiveness, flexibility, and effective project management. For instance, a client from MacPaw highlighted the successful integration of AI tools that automated 60% of support requests, significantly enhancing efficiency. Another client noted the ease of personalizing AI bots provided by Triviat AI. Overall, clients express satisfaction with the quality of service and the impact on their operations, with no significant areas for improvement identified.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Triviat AI for delivering strong value for money, highlighting their good fit in terms of cost and culture. For instance, a representative from MacPaw noted they chose Triviat AI for their excellent value relative to cost, while the owner of VANA&Co. emphasized the team's flexibility and responsiveness. Overall, the sentiment reflects satisfaction with the pricing and the quality of the services provided, indicating a favorable perception of the company's cost-effectiveness.
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Netherlands (1) United States (1)

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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

10% Customer Service Outsourcing

30% Transcription

25% Social Media Marketing +3

15% Digital Strategy

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Phone Support Services

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% Content Marketing +4

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Focus Areas

22% Phone Support Services

28% Chat Support Services

28% Email Support Services +1

22% Order Processing & Taking

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

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Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.

Web Design for Consulting Company

5.0 Nov 15, 2021

They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)

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BonBon Strategic

4.9 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Lafayette, LA

Services provided

10% Customer Service Outsourcing

25% Business Consulting

20% Back Office Outsourcing +6

10% Financial Consulting

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

6% HR Consulting

6% HR Outsourcing

3% Staffing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

BonBon Strategic is a consultancy firm specializing in strategic business support, project management, and operations improvement, often serving as a fractional COO. Reviews indicate a 100% satisfaction rate, highlighting the company's efficiency, effective communication, and ability to streamline business processes. Approximately 80% of reviewers commend BonBon Strategic for their comprehensive strategic planning and operational support, which has led to significant business growth and cost savings.

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Reviews mention Patient
Client feedback highlights BonBon Strategic's exceptional patience during the hiring process, as they worked diligently to find a suitable employee despite initial delays. One client stated, 'they were very patient and worked with me until we found someone who was a good fit.' Overall, the sentiment is highly positive, with clients appreciating the team's effective communication and timely execution, leading to a more organized and efficient business operation.

Recruiting & Business Services for Residential Remodeling Co

5.0 Jul 30, 2022

The hiring process was lengthy, and even though we thought we’d hire faster, they were very patient and worked with me until we found someone who was a good fit. Now, I can be more on top of office tasks, which BonBon Strategic also streamlined.
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Industry Experience

BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & Beverages

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
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United States (4) Canada (1)

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