Top Phone Support Services
2,162 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
62% Phone Support Services38% Chat Support ServicesSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Adaptable
Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
10% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +225% Market Research10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
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Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
50% Customer Service Outsourcing40% Call Center Services5% Sales Outsourcing +15% TranscriptionFocus Areas
100% Phone Support ServicesSee all 3 projectsGravityBPO is a direct marketing and telemarketing service provider that excels in generating leads. Reviews indicate a predominantly positive experience, noting their initial company analysis as particularly impressive. However, there is room for improvement in expanding their team. Overall, they have effectively enhanced sales through their marketing strategies.
Industry Experience
GravityBPO has demonstrated expertise primarily in the IT services industry, notably within blockchain and medical sectors. Clients praised their thorough analysis and effective telemarketing strategies that resulted in positive lead generation and sales growth. Overall, feedback highlights their analytical strengths and impactful project management, though some reviews suggest a need for team expansion. Potential clients in IT, particularly those focusing on blockchain and medical services, may find GravityBPO to be a suitable partner.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Phone Support Services40% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
ANTS received positive feedback for its Phone Support Services, with 100% of reviews highlighting their effective 24/7 client support and result-oriented management. Clients noted a 74% increase in net sales and a 39% rise in repeat customer requests, emphasizing their expertise in forming competitive sales teams and tailored support strategies. The responsiveness and flexibility of ANTS were frequently commended, with no negative feedback reported, indicating strong satisfaction and successful project outcomes.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Industry Experience
ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resourcesWas this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsBolsterBiz is a customer support outsourcing company offering comprehensive service solutions such as community engagement, workflow accuracy, and operational efficiency. The company receives overwhelmingly positive reviews, with clients citing their exceptional service delivery, scalability, and alignment with company values. Approximately 100% of the reviews highlight their impressive project management and alignment with client needs.
2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for BolsterBiz reflect a strong overall sentiment, highlighting their effective customer service recruitment and training capabilities. Clients commend their prompt response to issues and strong alignment with company values. For instance, a Director noted their proactive partnership in maintaining a luxury client experience, while a Customer Support Manager praised the successful match with a candidate who significantly improved community engagement. Both clients expressed high satisfaction, with minor suggestions for optimizing communication frequency.Was this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read moreWas this helpful?
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$1,000+< $25 / hr250 - 999Bengaluru, India
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Content Moderation Services +130% Data Annotation ServicesFocus Areas
50% Phone Support Services40% Chat Support Services10% Order Processing & TakingSee all 3 projectsTrupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and document management services. Their clients consistently praise their responsiveness, efficiency, and high-quality deliverables, with 100% of reviews highlighting their excellent problem-solving capabilities and competitive pricing. Additionally, Trupp Global's flexibility and attention to detail have led to long-term client relationships.
Reviews mention Straightforward pricing
Trupp Global has received positive feedback regarding their straightforward pricing, which clients found to be very competitive compared to other providers. One client noted that Trupp Global had the 'lowest price by far' among the firms they considered, while also emphasizing superior quality. The responsiveness and flexibility of Trupp Global in addressing client needs further contributed to the overall satisfaction with their pricing structure.-
Data Abstraction for Software Tech Company
5.0 Dec 8, 2017We’re looking for quality, speed, and a low price. They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before.
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Industry Experience
Trupp Global has demonstrated expertise primarily in the Software, Advertising & Marketing, and Health sectors. Clients commend their proficiency in data entry, sourcing, and indexing, particularly in compliance-heavy industries like safety management. The overall sentiment is highly positive, with notable strengths in responsiveness, project management, and quality assurance. Their flexibility and competitive pricing make them an attractive partner for organizations seeking reliable data management solutions across diverse industries.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Trupp Global is consistently praised for offering competitive pricing and delivering high-quality services, providing significant value for money. One client noted their prices were the lowest among competitors while maintaining superior quality. Another mentioned their satisfaction with the value produced, stating they were 'happy with the value they produce.' Overall, clients express confidence in Trupp Global's ability to meet their needs efficiently and effectively, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchTrupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services30% Order Processing & Taking25% Email Support Services +15% Chat Support ServicesSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
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Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsConversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.
Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
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Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsSupporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.
Industry Experience
Supporto has demonstrated strong expertise in the Advertising & Marketing industry, particularly in managing customer interactions for diverse campaigns, including cryptocurrency betting. Clients appreciate their quick response times, multilingual capabilities, and professional communication, which enhance brand reputation. The overall sentiment is highly positive, reflecting Supporto's impact on client operations and customer satisfaction. Potential clients in the Advertising & Marketing sector can expect efficient service and effective management of customer relations.
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Advertising & marketingWas this helpful?
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Supporto is recognized for providing excellent value for money, particularly in their responsiveness and multilingual capabilities. A marketing officer from White Owl noted that they chose Supporto based on competitive pricing and effective communication. The client emphasized that Supporto's services save significant time and enhance customer satisfaction, leading to positive brand perception. Overall, clients express high satisfaction with the cost-effectiveness and professionalism of Supporto's team.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Professional
Clients consistently describe Answer America as a professional service provider, particularly highlighting their reliability in handling incoming customer calls. One client noted their professionalism as a strength, stating, 'They make our business more reliable when it comes to our customers’ incoming calls.' Overall, the sentiment towards their professionalism is positive, with clients expressing satisfaction with the service quality and communication.-
Answering & Recording Services for Manufacturing Firm
4.0 Nov 2, 2017They make our business more reliable when it comes to our customers’ incoming calls. They are professional. They are good so far.
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Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Boomsourcing has been overwhelmingly positive. Clients have noted a remarkable 100% increase in leads and an 85% growth in business, highlighting their effective lead generation and qualification strategies. The project management was praised for its timely delivery and proactive communication. Clients appreciated the team's engagement and alignment with their goals, though some suggested enhancing marketing practices for further improvement.Was this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
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Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 3 projects(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.
1 of 1 Phone Support Services reviews is 5 starsLess than $10,000 avg. project costPhone Support Services Experience
Clients express high satisfaction with (we)Vcare Customers in Phone Support Services, noting a 100% positive feedback rate. Key strengths include their ability to provide 24/7 support, enhance customer satisfaction, and streamline issue resolution. Clients appreciate their proactive communication, timely delivery, and seamless integration with existing workflows. The consistent delivery of high-quality service and adaptability to changing needs are highlighted as significant impacts on user experience and customer retention.
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Industry Experience
Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology SoftwareWas this helpful?
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Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing45% Call Center Services20% Back Office Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
40% Phone Support Services25% Order Processing & Taking20% Chat Support Services +115% Email Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Accommodating
Clients have praised Call Point Business Solutions Ltd. for their exceptional accommodating nature, particularly highlighting their responsiveness and flexibility. One client noted their 'fantastic staff' and how the team was 'very prompt' in identifying areas for improvement. The accommodating approach allowed the client to focus on expansion, with a notable increase in customer satisfaction. Overall, the sentiment reflects a strong appreciation for the company's supportive engagement, which significantly contributed to the client's growth.-
Call Center Services for Magazine Publishing Company
5.0 Feb 20, 2024The thing that we value most about them is how accommodating they were to our tiny, but quickly expanding, company. Others were able to concentrate on other business-related tasks because of their rapid ramp-up and onboarding. They were quite prompt in pointing out areas where our product or our company procedures may be strengthened.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Back Office OutsourcingFocus Areas
70% Phone Support Services30% Order Processing & TakingSee all 9 projectsReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.
Reviews mention Great team
Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.-
Customer Service and Support Management for Hospitality Firm
4.5 Nov 2, 2017The employees are always in a good mood and they are very kind.
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Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.Was this helpful?
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Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 4 projectsHelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.
Reviews mention Accessible
Clients consistently highlight HelloSells' exceptional accessibility and communication. One CEO noted, "Their availability and communication are their team’s most impressive qualities," emphasizing the prompt responses and personal interactions. Unlike other companies, HelloSells ensures clients do not face long wait times or impersonal email exchanges. Overall, the sentiment is highly positive, with clients appreciating the dedicated support and responsiveness from HelloSells' team.-
Virtual Answering Services for Financial Services Co
5.0 Jan 21, 2020Availability and communication are their team’s most impressive qualities. They have good lines of communication headed by real people. I don’t sit on the phone waiting for them to answer. I don’t send emails to an unknown source. Other companies don’t provide much communication, but HelloSells gives great customer service.
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Industry Experience
HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
30% Phone Support Services60% Email Support Services10% Chat Support ServicesSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Sales OutsourcingFocus Areas
50% Phone Support Services50% Email Support ServicesSee all 2 projectsGrowup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.
Reviews mention Easy to reach
Clients have consistently noted that Growup Technologies is easy to reach and communicate with. One client emphasized the effectiveness of their Project Manager, who provided daily updates and was accessible via email and Slack. This facilitated smooth coordination and training with virtual assistants, enhancing overall satisfaction. The sentiment reflects a strong appreciation for the company's communication practices, contributing positively to the project's success.-
Virtual Assistant for Internet Company
5.0 May 7, 2020The Project Manager that we are assigned is easy to communicate with and provide us with daily update and logs, we are connected over the email and uses Slack for all other communication.
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Industry Experience
Growup Technologies has garnered positive feedback across IT Services and Education sectors. In IT Services, they excelled in providing virtual assistant support, enhancing customer service efficiency for small businesses, with clients noting their reliability and thorough training processes. In the Education industry, their web development services demonstrated strong project management and expertise, leading to effective solutions for CRM systems. Overall, Growup Technologies is well-regarded for their dedication, attention to detail, and ability to adapt to client needs.
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IT Services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Growup Technologies for their fair pricing and excellent value for money. One Managing Director noted that they selected the company based on positive feedback and competitive pricing, which they found to be very fair. Another client praised the company's dedication and expertise, indicating satisfaction with the overall cost relative to the quality of service provided. The overall sentiment reflects a strong appreciation for the balance of cost and value delivered by Growup Technologies.Was this helpful?
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
10% Customer Service Outsourcing26% Back Office Outsourcing24% Call Center Services +320% Accounting10% HR Consulting10% RecruitingFocus Areas
50% Phone Support Services50% Email Support ServicesSee all 3 projectsSTAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.
1 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
STAFFVIRTUAL's Phone Support Services have received overwhelmingly positive feedback, with 85% of reviewers praising their responsiveness and expertise. Clients, including Gymshark, reported a 25% increase in customer satisfaction and highlighted the company's dedication to 24/7 support. Notable strengths include efficient order processing and adaptability to client needs. While the overall sentiment is highly favorable, some clients suggested that proactive process improvement suggestions could enhance the partnership further.
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Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Communicative
Clients have consistently praised The Agentsy BPO for their excellent communication skills. One client noted their 'open and transparent communication' and highlighted a strong, ongoing relationship that facilitated outstanding results. Another emphasized their responsiveness to needs and timely delivery of services. Overall, the sentiment regarding communication is highly positive, with clients appreciating the company's culture and attention to detail.-
BPO for Online Travel Agency
5.0 May 1, 2023The Agentsy BPO came highly recommended by another Travel Agency. Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals. It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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2 of 2 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
The Agentsy BPO has received overwhelmingly positive feedback for its Phone Support Services, with clients reporting a 300% increase in membership and 100% YOY revenue growth. 100% of reviewers highlighted the company's high service quality and effective communication. Clients appreciate their cultural fit, attention to detail, and ability to deliver results without any noted areas for improvement. Overall, the sentiment is highly favorable, reflecting The Agentsy BPO's strong impact on business growth.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.View PackagesCustomer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.-
Web Dev, Design & Migration for Apartment Rental Company
5.0 Jul 14, 2023Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
29% Customer Service Outsourcing56% Back Office Outsourcing15% Call Center ServicesFocus Areas
35% Phone Support Services65% Chat Support ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Efficient
Clients have consistently praised Call Center Pros for their efficiency and speed in delivering quality work. One client noted that the service provider's ability to complete tasks quickly saved them countless hours compared to in-house efforts, allowing them to focus on growing revenue by 25%. Overall, the sentiment surrounding efficiency is highly positive, with clients acknowledging the significant time and resource savings achieved through their partnership.-
Online Customer Support for Information Technology Company
4.0 Aug 12, 2017They are very efficient and fast in their work, which is great.
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Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
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Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +610% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationFocus Areas
50% Phone Support Services25% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 2 projectsSystato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.
Reviews mention High-quality work
Clients have expressed high satisfaction with Systato's work quality, highlighting exceptional project execution and tailored automation solutions. One client noted that Systato exceeded expectations by quickly integrating existing platforms, resulting in a dramatic reduction in lead response time and a 30% increase in engagement. The team's deep understanding of client needs and efficient delivery were frequently praised, with one review stating there were no areas for improvement, underscoring their commitment to high-quality work.-
AI Development for Real Estate Management Company
5.0 Sep 15, 2024The Systato team’s ability to work with the platforms that we already use to customize integrations that fit our specific needs was very impressive. They took the time to understand our workflow and pain points, then implemented a robust strategy to tie everything together. We now have a seamless, efficient, and personalized lead response process in place.
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Industry Experience
Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Limassol, Cyprus
Services provided
80% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 2 projectsDistance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.
2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read moreWas this helpful?
Industry Experience
Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products HealthcareWas this helpful?
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View PackagesLive Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish ArabicWas this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 3 projectsBiznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Biznatron highlight their effectiveness in lead generation and outreach, with clients noting a significant increase in qualified meetings and engagement rates. One client reported a 40% rise in engagement and 25+ qualified meetings booked in just four weeks. Feedback emphasizes their proactive project management, timely deliverables, and strong alignment with client values. While there are minor suggestions for improvement regarding initial ramp-up and earlier strategic insights, overall sentiment remains highly positive.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing20% Back Office Outsourcing +110% Recruitment Process OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsOutsource-X (Pty) Ltd is a Customer Service BPO company specializing in Customer Support Outsourcing. Reviewers consistently commend their exceptional communication, proactive problem-solving, and commitment to continuous improvement, with 100% positive feedback. They efficiently improved operational metrics, such as reducing first reply time by six hours, demonstrating their expertise in Call Center Solutions.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Tech Company
5.0 — Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. Read moreWas this helpful?
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
50% Customer Service Outsourcing45% Call Center Services5% IT Staff AugmentationFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Helpt has received overwhelmingly positive feedback, particularly for their effective handling of after-hours support calls, achieving a 90% reduction in non-emergency calls reaching the client. Clients commend their well-trained staff, prompt communication, and easy implementation process. One client noted the staff's commitment to achieving the best outcomes and described their experience as A+. Overall, Helpt is viewed as a reliable partner with a strong culture fit and excellent value for cost.Was this helpful?
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsLess than $10,000 avg. project costPhone Support Services Experience
Helpt has received overwhelmingly positive feedback for its Phone Support Services, with 90% of non-emergency calls successfully managed, allowing clients to focus on urgent issues. Clients commend the company's well-trained staff, prompt response times, and effective communication. Reviewers highlight the seamless implementation process and excellent cultural fit, resulting in an A+ experience. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
15% Customer Service Outsourcing30% Accounting25% Back Office Outsourcing +220% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 12 projectsWeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.
Reviews mention Efficient
Client feedback highlights WeSage BPM's efficiency in managing projects, noting a reduction in marketing overhead by 50% after transitioning from more expensive agencies. The collaboration was described as 'quite efficient,' with constant communication via Slack and Google Drive. Clients appreciated their responsiveness and flexibility, stating they have yet to decline a project request. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction with the streamlined workflow and effective project execution.-
Digital Marketing Support for Software Dev Firm
5.0 Dec 23, 2022Quite efficient -- we stay in touch via slack, share files via google drive, and are in constant communications. We have an optional weekly connect via zoom. Very responsive and fast, flexible, and always game to take on new projects. They have yet to say 'no' to a request.
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Industry Experience
WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchWeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
75% Phone Support Services25% Order Processing & TakingSee all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read moreWas this helpful?
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsQuality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.
Reviews mention Well-organized projects
Clients consistently commend Quality Contact Solutions for their well-organized project management and effective communication. One client noted the ease of collaboration, highlighting the team's systems and proactive approach to improving processes. Regular updates and feedback were emphasized, with weekly calls ensuring alignment on project goals. Overall, clients perceive Quality Contact Solutions as deeply invested in their success, demonstrating a commitment to delivering beyond expectations.-
Telemarketing for Dental Product Manufacturer
5.0 Jan 6, 2020We had weekly and biweekly calls with the team. We talked about how the project was performing, how many leads we were sending, how those leads were forecasting, and what issues the team was having as they were talking to people on the phone. Aside from calls, we communicated via email. However, they were always available when we needed to jump on a call.
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Industry Experience
Quality Contact Solutions has demonstrated expertise across multiple industries, including Healthcare, Information Technology, Financial Services, Retail, Transportation, IT Services, and Consumer Products. Feedback highlights their efficiency, professionalism, and customer service, with clients noting increased sales and improved operational flow. Overall, sentiment is positive, underscoring their capacity to enhance business outcomes through tailored outbound services. Companies in sectors requiring robust telemarketing and customer engagement strategies may find them particularly beneficial.
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IT Services Consumer Products Transportation Healthcare Information technology Other Industry Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Quality Contact Solutions as providing excellent value for money, with several reviews highlighting their cost-effectiveness. One client noted savings of $700 monthly, while another mentioned a significant return on investment, stating they saved about $5,000 monthly. The pricing structure varies, with monthly fees ranging from $2,000 to $3,000, and clients appreciate the clear communication and improvement-driven service. Overall, the sentiment is positive, emphasizing reliability and professionalism in delivering services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingFocus Areas
100% Phone Support ServicesSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Accessible
Clients have noted that NICE inContact enhances accessibility of information, facilitating better communication between clients. One reviewer emphasized that their service provides updated tools and good support, contributing positively to the overall experience. The sentiment surrounding accessibility is overwhelmingly positive, with clients expressing satisfaction in how the service improves their operational efficiency and customer service capabilities.-
IVR Services
4.5 Dec 21, 2017What I can say is that it facilitates more accessibility of information between clients. They offer updated tools, good support, and competitive prices.
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Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 2 projectsPCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.
Reviews mention Professional
PCN - Professional Communications Network has received positive feedback for their professionalism and responsiveness. Clients have highlighted the ease of integration and the quality of service, noting that PCN's representatives make their businesses appear larger and more professional. One client mentioned, 'It’s nice to have somebody answering the phone professionally,' while another praised their knowledge and prompt communication. Overall, the sentiment reflects a high level of satisfaction with PCN's services, underscoring their commitment to customer care.-
Answering Services for Online Marketing Company
5.0 Jan 19, 2018PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018They are professional, responsive, and provide a high level of customer service to us. Their professionalism and knowledge are always impressive. They seem to care about and get to know their clients.
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Industry Experience
PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Services provided
15% Customer Service Outsourcing65% Call Center Services10% Sales Outsourcing +110% Social Media MarketingFocus Areas
100% Phone Support ServicesSee all 1 projectsEuroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.
Industry Experience
Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesSee all 2 projectsCall Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.
2 of 2 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Call Bro LLC has received predominantly positive feedback for its Phone Support Services, with 100% of reviewers highlighting effective project management and timely delivery. Notable achievements include a 25% increase in customer satisfaction and a 15% boost in first-call resolution rates. Clients appreciated the company's tailored solutions and responsiveness, indicating a strong understanding of their needs. Overall, Call Bro LLC demonstrates significant expertise in enhancing customer support operations, contributing to measurable improvements in client performance.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Industry Experience
Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
10% Customer Service Outsourcing30% Transcription25% Social Media Marketing +315% Digital Strategy10% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesSee all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
Industry Experience
Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
22% Phone Support Services28% Chat Support Services28% Email Support Services +122% Order Processing & TakingSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Creative
Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry.-
Business Services for Financial Lending Company
5.0 Jul 8, 2021Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
10% Customer Service Outsourcing25% Business Consulting20% Back Office Outsourcing +610% Financial Consulting10% IT Strategy Consulting10% Logistics & Supply Chain Consulting6% HR Consulting6% HR Outsourcing3% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsBonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.
Reviews mention Efficient
Clients have noted BonBon Strategic's efficiency in managing business operations, particularly in streamlining processes and improving organization. One client praised their timely delivery and effective communication, stating, "They finished what they said when they said." Another highlighted the significant improvements in productivity and office management, attributing these successes to the systematic approach implemented by BonBon Strategic. Overall, the sentiment regarding their efficiency is overwhelmingly positive.-
Recruiting & Business Services for Residential Remodeling Co
5.0 Jul 30, 2022Thanks to BonBon Strategic, I’m running more efficiently now, to the point where I could hire again if I needed to. Before working with them, I wasn’t running my business very well, and Kate was adept at helping me change that; she’s the big gun I called to clean up a big mess. BonBon Strategic was timely and efficient; they finished what they said when they said. They were also very communicative. If I needed to know something, Kate would let me know, asking questions when she had them.
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Industry Experience
BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Helpful
Concert 8 Solutions Inc. has received positive feedback for their friendly and responsive team, which was pivotal in implementing a 24/7 live chat service. Clients appreciated the regular communication from account managers and the team's willingness to assist with installation. Notably, the live chat option significantly increased sales inquiries. While the overall sentiment is highly favorable, a suggestion for improvement was noted regarding the speed of the onboarding process.-
Live Chat Support for Newspaper Company
5.0 Jun 1, 2021The account manager was in regular contact to make sure the live chat agents were chatting to our standards and address any concerns we have. Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesSee all 1 projectsGabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.
Industry Experience
Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.Was this helpful?
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UndisclosedUndisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Southwest Recovery Services for their effective collections management, achieving a commendable 50% success rate in recovering overdue accounts. One client noted the team's ability to recover significant amounts from customers, highlighting their impressive communication and project management skills. The owner, Steve, received specific commendation for his sales acumen. Overall, sentiment is highly positive, with no noted areas for improvement.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Phone Support Services80% Chat Support ServicesSee all 6 projectsTalk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.
Reviews mention High-quality work
Clients consistently commend Talk2Rep for their high-quality work, noting exceptional customer service and efficiency. One client highlighted that 'customers evaluate their experience with the operators in a positive way,' leading to increased profits. Another mentioned their 'reliability, cost, effective hours, and quality technology.' Overall, feedback reflects a strong sentiment of satisfaction with Talk2Rep's services, emphasizing their adaptability and effectiveness in improving business processes.-
Online Customer Support for Business Service
5.0 Aug 12, 2017Reliability, cost, effective hours, quality technology, and overall savviness.
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Industry Experience
Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.Was this helpful?
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$1,000+< $25 / hr250 - 999South Jordan, UT
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsAdvancedMD is a back-office service provider that offers organized and state-of-the-art solutions for medical offices. The reviews highlight their strengths in creating a simpler, more efficient work environment with a friendly atmosphere, saving clients $450-$500 monthly. Approximately 85% of feedback is positive, emphasizing their ability to consistently deliver quality work and enhance brand reputation.
Industry Experience
AdvancedMD has demonstrated expertise in the Hospitality & Leisure industry, receiving positive feedback for their back office services that enhance operational efficiency and brand reputation. Clients appreciate the organized and friendly service, which allows internal staff to focus on core tasks while saving significant time and money. The overall sentiment is favorable, indicating that AdvancedMD's strengths lie in delivering reliable, cost-effective solutions that foster a less stressful work environment.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AdvancedMD as providing good value for money, noting the flexibility in their pricing structure, which allows for tailored bundles based on specific needs. One client highlighted a savings of $450-$500 per month, indicating a positive return on investment. However, there are suggestions for the company to continue enhancing value and offering competitive pricing to attract more clients.Was this helpful?
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing35% Graphic Design25% Video Production +210% IT Staff Augmentation10% Web DesignFocus Areas
20% Phone Support Services45% Chat Support Services35% Email Support ServicesSee all 12 projectsND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.
Reviews mention High-quality work
Clients have consistently praised ND-KNOW SOLUTIONS for delivering high-quality work, notably in producing engaging digital content and effective lead generation strategies. One client remarked on the 'amazing' quality of their work, which contributed to significant contract closures, while another highlighted their responsiveness and commitment to meeting project deadlines. Overall, the sentiment reflects strong satisfaction with the quality of deliverables, underscoring ND-KNOW SOLUTIONS' ability to align with client needs and objectives.-
Digital Magazine & Online Courses for Christian Organization
5.0 Jul 3, 2023Items were delivered on time with high quality. ND Know Solutions was easy to work with, and very responsive to our needs. They produced high-quality deliverables for our projects.
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Lead Generation & BPO for Software Development Company
5.0 Apr 6, 2022Moreover, their work is amazing, and so is our interaction with their team. ND-KNOW SOLUTIONS is responsive even though we’re in different time zones. We’re happy with everything they’ve done so far — our partnership is going really well.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
35% Phone Support Services25% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.-
Supply Chain Optimization for Consumer Goods Company
5.0 Nov 13, 2020Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Sales Outsourcing +85% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Phone Support Services35% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 2 projectskTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read moreWas this helpful?
Industry Experience
kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.Was this helpful?
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Ability to Deliver (y-axis)
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