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The cloud contact center software leader.

NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. NICE inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.

  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 1997
Average Review Rating
3.8
Total Reviews
4
Most Common Project Size
Less than $10,000
Average Referral Rating
3.9 /5

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    Locations (3)

    101 - 150

    Highly Rated Similar Providers

    Overall Review Rating

    3.8
    • Quality

      3.6 /5
    • Schedule

      3.0 /5
    • Cost

      3.3 /5
    • Willing to Refer

      3.9 /5
    See all 4 Reviews
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    IVR Services

    • Call Center Services
    • Confidential
    • Jan. 2014 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    3.5
    Cost
    4.0
    Willing to Refer
    4.5

    "They offer updated tools, good support, and competitive prices."

    Dec 21, 2017

    Inbound Calling Services for Business Service

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2016 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    3.0
    Cost
    2.5
    Willing to Refer
    3.0

    "They are proactive and make our job easier on a daily basis."

    Nov 2, 2017

    Customer Support Line for IT Service

    • Call Center Services
    • Less than $10,000
    • Aug. 2012 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    2.5
    Cost
    4.0
    Willing to Refer
    4.5

    "It will improve the productivity and work of your business."

    Nov 2, 2017

    Seasonal Phone & Processing Services for Media Company

    • Call Center Services
    • Less than $10,000
    • Mar. 2015 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    3.0
    Cost
    2.5
    Willing to Refer
    3.5

    "They are very responsive."

    Aug 12, 2017

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