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Top Phone Support Services

Ratings Updated: April 10, 2026
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2,169 Companies

Customer Service Outsourcing: Phone Support Services

List of the Top Customer Service Phone Support Companies

  • CrewBloom Logotype

    4.7 38 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    25% Sales Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Phone Support Services
    40% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    CrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.

    See all 38 projects
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Amazon Account Management for Virtual Assistant Company

    5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.
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    More responsive than most other service providers

    CrewBloom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    $1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.

    Customer Service Remote Staffing Services

    Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.
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  • Gabtech Global LLC Logotype

    4.8 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ

    Services provided

    40% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Finance & Accounting Outsourcing (FAO)
    15% Staffing

    Focus Areas

    100% Phone Support Services

    Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

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    Reviews mention Easy to work with

    Gabtech Global LLC has received consistently positive feedback regarding their ease of collaboration. Clients have noted that the workflow with Gabtech was 'very easy' and described the team as 'friendly, supportive, inquisitive, and results-oriented.' One client emphasized their 'cooperative support and friendly engagement styles,' highlighting their readiness to assist at short notice. Overall, the sentiment reflects a high level of satisfaction with Gabtech's approach to client relations and project execution.
    • Staff Augmentation for IT Company
      5.0 Oct 25, 2022

      Workflow was very easy. They were very easy to work with.

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    • Recruitment & Bookkeeping Services for Home Care Agency
      4.5 Oct 5, 2022

      The Gabtech team has flexed to our availability and needs as we've been growing the business. The people I have on my team have always maintained a friendly engagement style even when challenged.

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    Industry Experience

    Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.

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    IT Services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% Corporate Training & Coaching +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    67% Phone Support Services
    33% Order Processing & Taking

    Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

    See all 3 projects

    Reviews mention High-quality work

    Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.

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    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

    See all 7 projects

    Reviews mention Professional

    Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.
    • Virtual Receptionist Service for Law Firm
      5.0 Aug 11, 2020

      It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.

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    • Receptionist Support for Law Firm
      5.0 Nov 19, 2018

      Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.

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    Industry Experience

    Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.

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    Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • DialAmerica Logotype

    4.5 17 reviews
    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

    See all 17 projects

    Reviews mention Innovative

    Clients have expressed a favorable sentiment towards DialAmerica's innovative approach, highlighting their 'very innovative platform' and 'excellent technology' that effectively meets customer needs. One client noted significant improvements in performance and customer service experience, while also appreciating the efficiency and quality of service provided. However, there is a suggestion for further enhancement in adapting their platform to emerging technologies to improve customer interactions.
    • Telemarketing Services for Financial Company
      4.5 Dec 22, 2017

      I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style. They have a very innovative platform and highly qualified staff to carry out the work. I really believe that they are well above other companies, but they could improve the waiting time between calls and adapt the platform to new technologies, such as apps that make the customer feel very well attended and listened to.

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    Industry Experience

    DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.

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    Select Industry to see insights

    IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

    What Clients Have Said

    Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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    View projects from:

    New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% PEO/Employee Leasing +5
    15% Recruiting
    15% Staffing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

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    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Phone Support Services Experience

    Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.

    Read Most Recent Review

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    13% Customer Service Outsourcing
    52% Call Center Services
    20% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    40% Chat Support Services

    CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

    See all 2 projects

    Industry Experience

    CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.

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    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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  • HiredSupport Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    35% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    15% Phone Support Services
    35% Chat Support Services
    35% Email Support Services +1
    15% Order Processing & Taking

    HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

    See all 6 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Indoor Gardens Company

    4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
    Read 1 Review

    Industry Experience

    HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.

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    Agriculture Gaming Retail Healthcare Software

    More responsive than most other service providers

    HiredSupport is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (2) Canada (1) Romania (1)
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    25% Email Support Services
    20% Order Processing & Taking +1
    15% Chat Support Services

    Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

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    Reviews mention Customized support

    The feedback indicates a highly positive sentiment regarding the customized support provided by Business & Services Solutions (BSS). Clients praised BSS for their Inclusive Operations Framework, which addressed unique operational needs through tailored solutions. Specific instances of their commitment to inclusion and flexibility were highlighted, such as the effective handling of complex scheduling and accessibility requirements during events. Additionally, BSS's proactive engagement, including weekly check-ins and adaptive solutions, significantly enhanced client satisfaction and operational efficiency.
    • Back-Office Outsourcing for Sports & Fitness Facility
      5.0 Jun 20, 2025

      BSS's Community-First Project Management approach set new standards for partnership. Their weekly check-ins accommodated our program rhythms, their staff took time to understand adaptive recreation, and their systems flexed with our seasonal needs. During our province-wide "Fit for All" initiative launch, their team delivered customized registration forms, accessible reporting tools, and comprehensive staff training - all while maintaining exceptional responsiveness to individual needs.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for AI Consultancy

    5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Triniter BPO Logotype

    Triniter BPO

    4.2 23 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    34% Phone Support Services
    33% Chat Support Services
    33% Email Support Services

    Triniter BPO is a versatile service provider offering a range of solutions including virtual assistance, customer support, outbound calls, and app development. Reviews indicate mixed feedback, with approximately 57% of clients expressing satisfaction in areas like app development and telemarketing, citing dedication and effectiveness. However, 43% report negative experiences, highlighting issues such as unmet promises and unethical practices.

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    Reviews mention Accommodating

    Clients have praised Triniter BPO for their accommodating nature throughout the project lifecycle. One client highlighted their willingness to handle multiple revisions, stating, 'Triniter BPO guys were so accommodative and did all the revisions we requested for.' The overall sentiment reflects a strong appreciation for their flexibility and dedication, contributing positively to the collaboration and project success.
    • Tracking App for IT Service Provider
      5.0 Feb 16, 2021

      We did go back and forth a couple of times for revisions. However, Triniter BPO guys were so accommodative and did all the revisions we requested for.

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    Industry Experience

    Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.

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    Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.
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    United States (9) India (6) Australia (1) Latvia (1) Spain (1) United Arab Emirates (1) England (1)
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  • MattsenKumar LLC Logotype

    4.2 6 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gurugram, India

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

    See all 6 projects

    Reviews mention Accessible

    Clients have praised MattsenKumar LLC for their accessibility and responsiveness. One client noted their approachability and 24/7 availability, expressing appreciation for having direct contact with top leadership. Additionally, they highlighted the company's proactive engagement and flexibility in accommodating new requests, indicating a strong commitment to client needs. Overall, sentiment regarding accessibility is highly positive, with clients feeling supported and connected throughout their collaboration.
    • Call Center Services for Financial Institution
      4.5 Oct 5, 2021

      They’re approachable, and they’re available 24/7. I even have the mobile numbers of all their top leadership. Above all, they’re ready to help me any time of the day.

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    Industry Experience

    MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Financial services Business services Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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    India (4) United States (1)
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    55% Phone Support Services
    25% Order Processing & Taking
    10% Chat Support Services +1
    10% Email Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

    See all 11 projects
    3 of 3 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    Protel BPO has consistently received positive feedback in their Phone Support Services, with clients noting improved customer satisfaction and reduced call handling times. All three reviews highlight their effective project management and quick adaptation to client needs, with 100% of clients reporting satisfaction with their service. Notably, improvements in operational efficiency and guest experience were emphasized by 100% of reviewers. Overall, Protel BPO demonstrates strong expertise, a commitment to quality service, and a customer-centric approach.

    Read Most Recent Review
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Tanning Salon Franchise

    5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
    Read 4 Reviews

    Industry Experience

    Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Retail Healthcare Hospitality & leisure Construction Utilities

    View projects from:

    United States (6) England (1)
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3
    15% Custom Software Development
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

    See all 4 projects

    Reviews mention Accommodating

    Clients have expressed a highly accommodating sentiment towards Abacus Cambridge Partners, noting their quick adaptability to new challenges and a positive team dynamic. One client highlighted the agents' patience during lengthy negotiations and their responsiveness to feedback. Additionally, the campaign managers maintain strong relationships with the team, fostering a supportive work environment. Although there are minor concerns regarding response times, overall feedback underscores a commitment to client needs and effective communication.
    • Call Center Voice Services for Financial Services Co.
      4.5 Sep 17, 2020

      As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour.

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    Industry Experience

    Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.

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    Select Industry to see insights

    Telecommunications Retail Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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    United Arab Emirates (2) Kenya (1) United States (1)
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

    See all 13 projects

    Reviews mention Communicative

    Overall, client feedback regarding 24H Virtual highlights their strong communication skills. Clients appreciated the timely responses and the ability to reach the team through various channels, such as phone, email, and Slack. One client noted, "they're patient, communicative, and responsive," while another mentioned the "ease of communication" and promptness in addressing inquiries. This consistent sentiment underscores 24H Virtual's commitment to maintaining open lines of communication, fostering trust, and ensuring smooth project workflows.
    • Call Answering Support for Law Firm
      5.0 Feb 24, 2022

      Project management has been nice; they’re patient, communicative, and responsive. I’ve also found that I can reach out to them and hear back from them within 24 hours at the most. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me.

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    • Website Design for Airbnb Property Management Company
      5.0 Oct 4, 2021

      Progress updates was readily available and communication was easy via Slack. Realistic expectations were met and discussed. I was able to trust the knowledgeable members involved and appreciated the ease of communication.

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    • Staff Augmentation for Real Estate Company
      5.0 Oct 1, 2021

      The team's intelligent communication has been impressive in the workflow. Smooth as silk. Appreciate people that get it and we can work together.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • Squeeze Logotype

    5.0 1 review
    $25,000+
    Undisclosed
    250 - 999
    Orem, UT

    Services provided

    19% Customer Service Outsourcing
    45% Call Center Services
    36% Sales Outsourcing

    Focus Areas

    48% Phone Support Services
    26% Chat Support Services
    26% Email Support Services

    Squeeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.

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    Industry Experience

    Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.
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  • Phi Consulting Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    20% Customer Service Outsourcing
    40% IT Staff Augmentation
    20% Sales Outsourcing +2
    10% CRM Consulting and SI
    10% IT Managed Services

    Focus Areas

    35% Phone Support Services
    35% Chat Support Services
    30% Email Support Services

    Phi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.

    See all 4 projects
    1 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    Phi Consulting has received positive feedback for their Phone Support Services, with clients noting a 100% satisfaction rate in terms of project delivery and responsiveness. Reviewers highlighted their professionalism and industry understanding, leading to measurable successes like a quick ROI payback within three months. Key strengths include effective communication and alignment with client values, with no reported areas for improvement, indicating a strong performance overall.

    Read Most Recent Review
    3 of 4 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Staffing for Trucking Co

    5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read more
    Read 4 Reviews

    Industry Experience

    Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.

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    Select Industry to see insights

    Software Information technology Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.
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  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Ec3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.

    See all 5 projects

    Reviews mention Exceptional performance

    Ec3 has consistently demonstrated exceptional performance in customer retention and service, outpacing competitors in a 'champion/challenger' evaluation. Clients commend their deep expertise in the BPO sector and effective project management, noting that their owner-led structure fosters strong senior-level relationships. One client highlighted their remarkable energy and adaptability in addressing challenges. Overall, feedback reflects a high level of satisfaction with Ec3's tailored approach and impressive conversion rates, establishing them as a reliable partner in the industry.
    • Call Center Services for Telecommunications Firm
      5.0 Mar 18, 2021

      Ec3 was involved in what we call a “champion/challenger” with two other vendors, who worked on equivalent books. Ec3 was the best performer on that book. We measured their success in accordance with the percentage conversion of the data leads they received.

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    • Call Center Services for Telecommunications Firm
      5.0 Mar 18, 2021

      They have standard reporting in place, as per the requirements of the service-level agreement. They’re exceptional — we couldn’t have those kinds of conversions without planning a very tight approach.

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    • Call Center Services for Telecommunications Firm
      5.0 Mar 18, 2021

      Ec3 performs exceptionally well within those constraints. They should listen to Juan’s experience and Clint's entrepreneurial spirit. They bring small, entrepreneurial company thinking to big-company problems.

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    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

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    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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    South Africa (3) Andorra (1) Australia (1)
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  • Experts Helping Businesses Logotype

    5.0 3 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Experts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.

    See all 3 projects

    Reviews mention Easy to reach

    Clients have consistently praised Experts Helping Businesses for their exceptional accessibility and responsiveness. One client noted their remarkable ability to work US hours despite being located internationally, stating that the team was readily available for communication even during late hours. Overall, the sentiment regarding their ease of reach is overwhelmingly positive, with no reported issues in communication or availability throughout the engagement.
    • Lead Generation Outsourcing for Healthcare Benefits Company
      5.0 Jun 6, 2025

      Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.

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    Industry Experience

    Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.

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    Select Industry to see insights

    Healthcare Other Industry

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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  • Answering Legal Logotype

    5.0 18 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

    See all 18 projects

    Reviews mention Proactive

    The sentiment regarding proactivity at Answering Legal is overwhelmingly positive. Clients appreciate their responsiveness and detailed message handling, which significantly enhances service availability. One client noted, 'It’s reassuring to know that we have someone answering the phone and we’re not losing business.' Their proactive communication and engagement contribute to a seamless experience, with clients often mistaking them for in-house staff, reflecting their commitment and investment in client success.
    • Answering Service for Criminal Defense Law Firm
      5.0 Feb 13, 2020

      Their communication is great. So they do what I need—email and text. Though, I understand that they’re coming up with an app to streamline that even further. Clients don’t realize that they’re an answering service. They seem engaged and invested in our business. Unlike the last answering service we used, we’ve had no complaints.

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    Industry Experience

    Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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    View projects from:

    New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    36% Phone Support Services
    36% Chat Support Services
    18% Email Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

    See all 3 projects

    Reviews mention Reliable

    Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.
    • Outbound Calling for Market Research Company
      4.0 Apr 16, 2020

      Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.

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    Industry Experience

    Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.

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    Financial services Telecommunications Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    27% Phone Support Services
    27% Chat Support Services
    27% Email Support Services +1
    19% Order Processing & Taking

    GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

    See all 9 projects

    Industry Experience

    GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.

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    Select Industry to see insights

    Software Gaming IT Services eCommerce Beauty

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
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  • GCS Agents Logotype

    4.9 6 reviews
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC

    Services provided

    40% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +2
    10% Business Consulting
    5% HR Consulting

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

    See all 6 projects

    Reviews mention Personable

    Clients have praised GCS Agents for their personable approach, highlighting the strong rapport built with team members, particularly George, who provided valuable personal feedback and mentorship. One client noted their genuine commitment to success, emphasizing flexibility and understanding of unique situations. Overall, the sentiment is highly positive, with clients appreciating the humanistic view taken by GCS Agents in project management, despite a desire for improved communication regarding financial aspects.
    • Content Creation for Lead Generation Company
      5.0 Feb 27, 2020

      George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.

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    Industry Experience

    GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.

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    Select Industry to see insights

    Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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    View projects from:

    Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Phone Support Services

    Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

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    Reviews mention Reasonable pricing

    Clients have expressed satisfaction with Taskforce BPO's pricing, describing it as reasonable and in line with expectations. One reviewer noted that their billing was consistent with what was anticipated, while another highlighted the cost savings of $800 per month. Overall, the sentiment regarding pricing is positive, with clients appreciating both the value and the quality of service provided.
    • Business Processes Support for Business Firm
      5.0 Nov 2, 2017

      The service provider's strengths include great customer service and price. Their pricing is considered a strong point, making them more favorable compared to other vendors.

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    Industry Experience

    Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.

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    Retail Utilities Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
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    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Order Processing & Taking

    Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

    See all 19 projects

    Reviews mention Professional

    Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.
    • Answering Services for Education Service
      5.0 Aug 12, 2017

      The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.

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    Industry Experience

    Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.

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    Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • Tri Source International Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing +2
    10% Back Office Outsourcing
    5% HR Consulting

    Focus Areas

    33% Phone Support Services
    56% Chat Support Services
    11% Order Processing & Taking

    Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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    Reviews mention Communicative

    Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.
    • Call Center & Customer Support for Financial Services Firm
      5.0 Aug 12, 2022

      We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.

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    Industry Experience

    Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.

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    Select Industry to see insights

    Consumer Products Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    31% Phone Support Services
    23% Chat Support Services
    23% Email Support Services +1
    23% Order Processing & Taking

    SkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.

    See all 17 projects

    Reviews mention Communicative

    SkyTech Solutions has received consistently positive feedback regarding their communication practices. Clients have praised their proactive communication and transparency, noting that they maintain open lines through various channels like email, virtual meetings, and messaging apps. One client highlighted their 'effective workflow' and 'strong communication' within the customer service department. Overall, the sentiment surrounding their communicative approach is highly favorable, contributing to successful project outcomes and strong client relationships.
    • Digital Mktg, Customer Service & Sales for Duct Cleaning Co
      4.5 Oct 18, 2023

      SkyTech Solutions demonstrated effective project management by consistently delivering items on time and adapting to our evolving needs. They maintained open communication, promptly addressed issues, and integrated our feedback. Their proactive approach and resource allocation contributed to the project's success.

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    • Custom Software Dev for Telecom Company
      5.0 Oct 9, 2023

      Their proactive communication, combined with the use of tools like Slack and Trello, ensured complete transparency and timely project execution.

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    • Cloud Consulting for Software Company
      5.0 Oct 3, 2023

      Their proactive communication, combined with the use of tools like Slack and Trello, ensured complete transparency and timely project execution.

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    • Customer Support Team for Clothing Brand
      5.0 Jul 9, 2021

      SkyTech's team has provided super professional services and a great communication with us to create a strong relationship within our customer service department. SkyTech developed a strong communication between both customer service teams as well as an effective workflow. For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome.

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    • BPO & Call Center Services for Financial Services Co
      4.0 May 24, 2021

      We communicate through email, phone calls, Skype, and Whatsapp — they have a very open line of communication. The relationship with the staff on a personal and business level is exceptional. I’d advise them to have constant and open communication with SkyTech Solutions so both parties can benefit from the engagement.

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    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Digital Mktg, Customer Service & Sales for Duct Cleaning Co

    4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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    United States (7) Italy (1) Saudi Arabia (1) England (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Intelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.

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    Reviews mention Well-organized projects

    Clients have consistently highlighted Intelemark's strong organizational skills in project management. One client emphasized the excellent performance of their Account Manager, Elaine, noting her responsiveness and the detailed daily reports provided. The client appreciated the seamless communication and the structured approach to scheduling appointments, which made them feel like a cohesive part of their team. Overall, the sentiment reflects a high level of satisfaction with Intelemark's well-organized project execution.
    • BPO Services for Software Company
      5.0 Mar 9, 2022

      Intelemark has performed excellently. Their communication is great, and whenever I have a question, someone comes back to me within a day. Elaine is very organized and nice to work with, and she’s always aware of what her team is doing. She’s also excellent at providing us with data and reports. I get a daily report detailing the number of calls and appointments made, as well as other data. They also book the appointments directly into our sales team calendar and send them background information. Additionally, we have a weekly call to discuss how the appointments went and answer questions from their team.

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    Industry Experience

    Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Ansafone Contact Centers Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    75% Phone Support Services
    15% Order Processing & Taking
    10% Email Support Services

    Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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    Industry Experience

    Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.

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    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

    See all 6 projects

    Reviews mention Exceeds expectations

    Client feedback highlights that OnQ Global consistently exceeds expectations, particularly in project execution and responsiveness. One client noted their ability to assist with 40,000 patient calls monthly, maintaining a speed to answer of under 10 seconds, well within their goals. Another praised their technology platform and integration into business operations, stating, 'OnQ Global has completed the project, and their work has exceeded our expectations.' Overall, clients regard them as a valuable partner committed to mutual success.
    • BI & Big Data Consulting & SI for Radiology Group
      5.0 Aug 20, 2025

      OnQ Global has completed the project, and their work has exceeded our expectations. They've integrated easily into our business operations. OnQ Global's technology platform and ability to take on projects quickly are impressive.

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    1 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.

    Read Most Recent Review

    Industry Experience

    OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.

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    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    50% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 4 projects

    Reviews mention Team players

    Clients consistently highlight Evateck's exceptional teamwork and professionalism, describing the team as an integral extension of their own. One client noted that the Evateck team did not feel like an outsourced entity but rather a dedicated partner who understood their goals. The professionalism and expertise demonstrated by team members, along with their proactive communication and support, significantly enhanced client satisfaction and operational efficiency, reinforcing an overall positive sentiment towards their collaborative approach.
    • Call Center Services for Web Development Agency
      5.0 Apr 22, 2024

      The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations. Stan, the founder, provided weekly progress reports and met with us at least twice a month. We're currently considering expanding the team that we have with Evateck as their help has allowed us to get more clients.

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    3 of 3 Phone Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    Evateck has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients reporting satisfaction and success in optimizing customer support. Key strengths include quick response times, effective lead qualification, and a personalized approach that integrates seamlessly with clients' teams. Clients noted a significant reduction in response times from hours to minutes and highlighted Evateck's professionalism and adaptability. Areas for improvement include gaining more industry-specific experience, particularly in medical and language support.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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    United States (2) Bulgaria (1) Poland (1)
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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

    See all 1 projects

    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    32% Phone Support Services
    36% Chat Support Services
    16% Email Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

    See all 2 projects

    Reviews mention Dedicated

    Clients express a strong sentiment of dedication regarding The Contact Company, highlighting their commitment to customer satisfaction. One client noted, "Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction." Additionally, their positive company culture and flexibility in adapting to changing requirements further reinforce this sentiment. Overall, feedback indicates a high level of trust and appreciation for The Contact Company's dedicated approach to service.
    • Customer Support for Entertainment Platform
      5.0 Feb 4, 2019

      Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.

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    Industry Experience

    The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.

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    Select Industry to see insights

    Media Retail

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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    United States (1) England (1)
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  • Relay Human Cloud Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    250 - 999
    Farmers Branch, TX

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +8
    10% HR Outsourcing
    10% PEO/Employee Leasing
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing
    5% Employer of Record (EOR) Services
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

    See all 3 projects

    Industry Experience

    Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.

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    Select Industry to see insights

    Energy & natural resources Business services Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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    More responsive than most other service providers

    Relay Human Cloud is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

    See all 3 projects

    Reviews mention Openness

    Clients have consistently praised Line One Contact Centres Inc for their openness and honest communication. One client highlighted their flexibility and proactive approach, stating, "There’s no beating around the bush when it comes to addressing issues." This sentiment is reinforced by their collaborative project management style, where they provide productive insights, demonstrating a commitment to transparency and partnership. Overall, the feedback reflects a strong sentiment of satisfaction regarding their communicative approach.
    • Technical & Operational Support for Vehicle Manufacturer
      4.0 Apr 21, 2021

      Line Once Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.

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    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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  • BOTTLENECK DISTANT ASSISTANTS Logotype

    BOTTLENECK DISTANT ASSISTANTS

    5.0 5 reviews
    $5,000+
    < $25 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    50% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    100% Phone Support Services

    BOTTLENECK DISTANT ASSISTANTS is a virtual assistant service provider that excels in sourcing and managing skilled virtual assistants for various business needs. The company has received consistently positive feedback, with 100% of reviewers praising their professionalism, effective communication, and proactive approach. Clients appreciate their ability to streamline processes, improve operational efficiency, and foster a supportive working culture, as highlighted by the absence of any suggested areas for improvement.

    See all 5 projects

    Reviews mention Helpful

    Clients express a positive sentiment towards Bottleneck Virtual Assistants, highlighting their effective support and resource management. One client noted the 'phenomenal work' of their assigned assistant, who significantly improved their business operations and quality of life. The company’s commitment to training and communication was also praised, with clients appreciating the continuous support through webinars and articles. Overall, clients feel confident in the partnership, with one stating, 'I'm very pleased with the work Bottleneck Virtual Assistants has done.'
    • Virtual Assistant Services for Vacation Management Startup
      5.0 Nov 1, 2018

      My quality of life has definitely improved since I've worked with Bottleneck Virtual Assistants. I trust my assistant. She's very attentive and detail-oriented. The option to work at home without being interrupted by coworkers is a positive of working remotely, so she is very focused. I was always being pulled away and sometimes missed tasks or left them incomplete. Now, I can delegate many of those responsibilities to my assistant. She works on the processes we developed together automatically and independently. We are very clear about what her hours and what her role entails.

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    Industry Experience

    Bottleneck Virtual Assistants has received positive feedback across various industries, including Advertising & Marketing, Real Estate, Business Services, and others. Clients commend their expertise in onboarding and training virtual assistants, resulting in improved operational efficiency. Their strengths include responsiveness, proactive communication, and a commitment to employee well-being. The overall sentiment is highly favorable, particularly in advertising and real estate, where clients have noted significant project success and quality improvements.

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    Select Industry to see insights

    Advertising & marketing Real estate Business services Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express high satisfaction with Bottleneck Virtual Assistants regarding cost and value for money. One client noted a significant return on investment after spending approximately $82,000, highlighting the professional quality of the virtual assistants. Another stated that their $22,000 investment led to improved operational efficiency and quality of life. Overall, clients appreciate the affordable pricing and effective support, indicating that Bottleneck offers excellent value in virtual assistance services.
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    View projects from:

    Fort Worth, Texas (1) Davenport, Iowa (1) Kalamazoo, Michigan (1) Queensbury, New York (1) Phoenix, Arizona (1)
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  • CALLINNOV Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    10% Phone Support Services
    36% Email Support Services
    27% Chat Support Services +1
    27% Order Processing & Taking

    CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

    See all 1 projects

    Industry Experience

    CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention Communicative

    The reviews for Virtual Gurus consistently highlight their strong communication skills. Clients noted that their virtual assistants are proactive in checking in and responding promptly to requests. One client emphasized, "The communication is what this company does well," while another remarked on the "excellent communication and quality of team members." Overall, the sentiment regarding communication is overwhelmingly positive, indicating that Virtual Gurus excels in maintaining effective and responsive interactions with clients.
    • Social Ads, Graphic Design & Bookkeeping for Realty Company
      5.0 Apr 26, 2023

      The communication is what this company does well. There is someone always checking in with you. I love the monthly package options and the skill sets that they offer.

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    • VA Services for Private Counselling Practice
      5.0 Dec 4, 2022

      I have been very impressed with Virtual Gurus' excellent communication and quality of team members.

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    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
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    Industry Experience

    Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.

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    Select Industry to see insights

    Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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  • Anserve Inc. Logotype

    4.9 17 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Services provided

    10% Customer Service Outsourcing
    90% Call Center Services

    Focus Areas

    100% Phone Support Services

    Anserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.

    See all 17 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Healthcare Co

    5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read more
    Read 1 Review

    Industry Experience

    Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.

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    Select Industry to see insights

    Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home Services

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Call Center Services +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    58% Phone Support Services
    42% Chat Support Services

    ASL BPO is a Customer Service BPO provider offering outsourced solutions, such as customer support and back-office services. Reviews commend their professionalism, adaptability, and cost-effectiveness, with 98% SLA compliance and a 20% increase in customer satisfaction. ASL BPO's proactive communication and risk management ensure timely delivery and seamless collaboration, making them a reliable partner for Customer Support Outsourcing.

    See all 18 projects
    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    ASL BPO has received overwhelmingly positive feedback for their Phone Support Services, with 90% of reviewers praising their professionalism, responsiveness, and adaptability. Clients highlighted a 20% increase in customer satisfaction and a 30% reduction in inquiry resolution time, signifying their impactful service delivery. Key strengths include timely project management and proactive communication. However, some clients suggested improvements in reporting and technology integration. Overall, ASL BPO is recognized as a reliable partner that effectively enhances customer experiences.

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    Industry Experience

    ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.

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    Select Industry to see insights

    Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.
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    $1,040 For English Language Support @ $5 per hour / agent $1,456 English + French, Arabic, Chinese language $2,080 For IT Support Service Only in English Language

    Customer Support Outsourcing Services

    We provide customer support outsourcing services with English, French, Arabic and Chinese language support. For IT support service we provide specialized IT personnel who are qualified to handle IT support queries
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  • TMP Direct Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10,000+
    Mount Olive, NJ

    Services provided

    60% Customer Service Outsourcing
    20% IT Managed Services
    10% Logistics & Supply Chain Consulting +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    TMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.

    See all 1 projects

    Industry Experience

    TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Call Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised Call Masters BPO for their exceptional communication skills. One client highlighted their responsiveness and availability, stating they managed communications effectively even during peak periods. The positive feedback noted that agents provided timely resolutions and demonstrated genuine concern for customer issues, contributing to low dispute rates. Overall, the sentiment reflects strong satisfaction with Call Masters BPO's communicative approach, marking them as a reliable partner in customer service operations.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. We communicated primarily over Slack, email, and Zoom. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support BPO for Digital Consumer Products Co

    5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
    Read 1 Review

    Industry Experience

    Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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  • ACC Logotype

    4.6 10 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    57% Phone Support Services
    43% Order Processing & Taking

    ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

    See all 10 projects

    Reviews mention Reliable

    Clients consistently highlight ACC's reliability in their service delivery. One review specifically noted their quick response times and effective appointment setting, underscoring their dependable performance. Moreover, a client described them as 'reliable,' indicating a strong trust in their capabilities. Overall, the sentiment regarding ACC's reliability is overwhelmingly positive, with clients appreciating the efficiency and consistency they bring to their projects.
    • Appointment Setting Services for Legal Firm
      4.0 Nov 2, 2017

      The service provider's strengths include reliability. We have been working with them since January 2017, and it's ongoing, which indicates their consistent performance and dependability.

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    Industry Experience

    ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.

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    Select Industry to see insights

    Information technology Legal Financial services Retail Consumer Products Government Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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    View projects from:

    Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)
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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    30% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

    See all 3 projects

    Reviews mention Transparent

    Clients commend Pac Biz Contact Center Outsourcing for their transparency in communication and project management. One client highlighted the company's 'eagerness to work with the client' to establish realistic expectations, which fosters a collaborative environment. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the integrity and open dialogue maintained throughout the engagement, contributing to effective workflows and successful outcomes.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      Honestly, transparency and their eagerness to work with the client and team to ensure everyone's expectations are realistic and can be met effectively.

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    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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  • Octopus Tech Solutions Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    28% Phone Support Services
    36% Chat Support Services
    36% Email Support Services

    Octopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.

    See all 5 projects

    Reviews mention Great project management

    Clients have consistently praised Octopus Tech Solutions for their exceptional project management. One client noted that the team was always on time and responsive to changes, stating, 'They’ve never faltered on any of their timelines or commitments.' Another highlighted their effective communication and support, emphasizing that 'all associates at Octopus Tech responded very quickly to questions.' Overall, feedback reflects a strong sentiment of satisfaction with their project management capabilities.
    • Outbound Support Services for Payment Solution
      5.0 May 3, 2019

      All associates at Octopus Tech responded very quickly to questions. Their overall management has been excellent. They were supportive in their approach, and they helped us overcome every challenge that arose.

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    • Call Center Outsourcing for an E-Commerce Store
      4.5 Apr 15, 2019

      We touch base every week and also hold monthly reviews. Octopus Tech Solutions has performed well from a project management standpoint. They’re always on time and are happy to make whatever changes we ask of them.

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    Industry Experience

    Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.

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    Select Industry to see insights

    Real estate Business services Logistics & Supply Chain Agriculture

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Phone Support Services
    50% Chat Support Services
    25% Email Support Services

    LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Reasonable pricing

    Intellink has received positive feedback regarding their reasonable pricing, with clients appreciating the cost-effectiveness of their services. One CEO highlighted that Intellink is 'reasonably priced' and delivered high-quality services, resulting in reduced expenses for their data extraction and analysis. Another client emphasized that despite a limited budget, Intellink provided dedicated and efficient service, making the project management process easier. Overall, clients perceive Intellink's pricing as competitive within the Ukrainian market.
    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. After the project with Intellink, we cut out expenses on data extracting and analysis by numbers.

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    • Data Annotation for Business Intelligence Solution Provider
      5.0 Nov 5, 2020

      We don’t have too many data annotation companies in Ukraine. They were interested in the project and the budget was not too high. They paid attention, did it well, and did it quickly.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
    Read All Reviews
    View Profile
  • Call2Customers Logotype

    4.8 10 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India

    Services provided

    30% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    17% Phone Support Services
    33% Chat Support Services
    33% Email Support Services +1
    17% Order Processing & Taking

    Call2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.

    See all 10 projects

    Reviews mention Timely

    Clients have consistently praised Call2Customers for their timeliness and adherence to project deadlines. One client remarked on their 'excellent project management' and noted that Call2Customers 'hit their KPIs and timelines.' Additionally, they appreciated the team's transparency and availability, highlighting that communication was seamless throughout the engagement. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no identified areas for improvement.
    • Telemarketing Services for Marketing Company
      5.0 Mar 19, 2021

      Call2Customers provides good service, and they hit their KPIs and timelines. They accommodate our reporting requirements as well. We don’t encounter communication issues since they’re always available.

      Read Full Review
    • Back Office Outsourcing for Nonprofit
      5.0 Dec 24, 2024

      Call2Customers demonstrated excellent project management throughout our collaboration. They consistently delivered tasks on time, often ahead of schedule, which made a big difference in keeping our operations running smoothly. Their team was highly responsive to our needs, quickly adapting to any changes or additional requests.

      Read Full Review
    • Customer Support Services for Personal Care Brand
      5.0 Jan 21, 2025

      Throughout our collaboration, Call2Customers showed outstanding project management skills. They regularly met all predetermined milestones and service levels without any delays, and they delivered on schedule. Their well-organized staff made sure that all project components, including reporting, call handling, and training, were completed on time. When we had particular requirements or modifications, Call2Customers was prompt and efficient.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Personal Care Brand

    5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (6)

    What Clients Have Said

    Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
    Read All Reviews

    View projects from:

    United States (2) England (2) India (1) Kuwait (1)
    View Profile
  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Services provided

    61% Customer Service Outsourcing
    19% Call Center Services
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

    See all 3 projects

    Reviews mention Proactive

    The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.
    • Appointment Setting for Small Marketing Agency
      4.5 Aug 11, 2017

      The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.

      Read Full Review
    Read All Reviews

    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
    Read All Reviews

    View projects from:

    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Big Outsource
3 Hugo Inc.
4 LimTC
5 Helpware CX
6 Simply Contact
7 Unity Communications
8 Connext
9 IdeasUnlimited
10 Boldr.
11 Remote CoWorker
12 Top Customer Service
13 ContactWorks
14 Fusion CX
15 Select VoiceCom

List of the Top 15 Customer Service Phone Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    31% Phone Support Services
    65% Other
    View Profile Visit Website
  2. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  3. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  4. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  5. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Phone Support Services
    40% Other
    View Profile Visit Website
  6. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website
  7. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  8. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  9. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  10. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  11. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  12. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website
  13. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    34.4/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Phone Support Services
    50% Other
    View Profile Visit Website
  14. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    55% Phone Support Services
    70% Other
    View Profile Visit Website
  15. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    45% Phone Support Services
    70% Other
    View Profile Visit Website
  16. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    45% Phone Support Services
    50% Other
    View Profile Visit Website
  17. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Phone Support Services
    70% Other
    View Profile Visit Website
  18. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    20% Phone Support Services
    40% Other
    View Profile Visit Website
  19. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34/40.0
    16.6/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    80% Phone Support Services
    60% Other
    View Profile Visit Website
  20. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    55% Phone Support Services
    25% Other
    View Profile Visit Website
  21. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  22. Peak Support Logotype

    Peak Support

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Ability to deliver

    34.1/40.0
    18.2/20 Reviews
    8.5/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    20% Phone Support Services
    30% Other
    View Profile Visit Website
  23. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Phone Support Services
    35% Other
    View Profile Visit Website
  24. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Phone Support Services
    55% Other
    View Profile Visit Website
  25. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    32.3/40.0
    14/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  26. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.6/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  27. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Phone Support Services
    70% Other
    View Profile Visit Website
  28. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  29. Global Response Logotype

    Global Response

    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Ability to deliver

    31.3/40.0
    14.6/20 Reviews
    6.9/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    77% Phone Support Services
    50% Other
    View Profile Visit Website
  30. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Ability to deliver

    32.6/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Phone Support Services
    60% Other
    View Profile Visit Website

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