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Top Phone Support Services

Ratings Updated: July 17, 2026
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2,150 Companies

Customer Service Outsourcing: Phone Support Services

List of the Top Customer Service Phone Support Companies

  • Gabtech Global LLC Logotype

    4.8 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ

    Services provided

    40% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Finance & Accounting Outsourcing (FAO)
    15% Staffing

    Focus Areas

    100% Phone Support Services

    Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Gabtech Global LLC for delivering high-quality work, particularly in staff augmentation and employee recruiting. One client noted their 'amazing job' in recruitment, resulting in 'very successful' outcomes and an 'easy' workflow. Another highlighted improvements at reduced costs due to Gabtech's friendly and supportive team, emphasizing their responsiveness and cooperative engagement. Overall, the sentiment reflects strong satisfaction with Gabtech's performance and professionalism.
    • Recruitment & Bookkeeping Services for Home Care Agency
      4.5 Oct 5, 2022

      Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive and results oriented.

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    Industry Experience

    Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.

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    IT Services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% Corporate Training & Coaching +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    67% Phone Support Services
    33% Order Processing & Taking

    Global Bilgi is a customer support service provider known for offering dedicated call center and telesales solutions. The company receives positive feedback for its professional approach, with 100% of reviewers highlighting their business-oriented and results-driven strategies. Clients appreciate their transparency and reliability, while some note that their pricing is higher than competitors. Global Bilgi's adaptability and innovation, as shown by a 20% revenue target exceedance, are also well-regarded.

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    Reviews mention Timely

    Clients have consistently praised Global Bilgi for their timely delivery and proactive communication. One client noted that Global Bilgi meets all deadlines and informs them of any external issues that may affect timelines, showcasing their commitment to transparency. Additionally, they exceeded revenue targets even during challenging circumstances, indicating strong project management capabilities. Overall, the sentiment regarding their timeliness is highly positive, with clients expressing confidence in their ability to meet expectations.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.

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    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Ruby is a virtual receptionist service specializing in managing call operations for legal firms and similar businesses. Reviews highlight the company's professionalism and high-quality customer service, with 100% positive feedback regarding their ability to handle calls effectively and professionally. Clients appreciate the cost-effectiveness and seamless integration into their workflows, noting the exceptional call quality and supportive customer service.

    See all 7 projects

    Reviews mention High-quality work

    Client feedback highlights Ruby's provision of high-quality work, particularly in call quality and customer support. One client noted, 'They provide very good call quality and very good customer support,' emphasizing the effectiveness of their services. Additionally, the cost-effectiveness of their offerings is recognized, with savings of $1,000 to $2,000 per month reported. Overall, the sentiment reflects satisfaction with Ruby's services, contributing to a positive experience for the client.
    • Answering & Customer Services for Advertising Firm
      4.5 Aug 12, 2017

      They offer good call quality and customer service.

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    Industry Experience

    Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.

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    Legal Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.
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    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • DialAmerica Logotype

    4.5 17 reviews
    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    DialAmerica is a business process outsourcing company specializing in outbound and inbound call services, customer support, and lead generation. Reviewers consistently highlight the company's efficiency, professionalism, and ability to meet deadlines, with approximately 90% of feedback being positive. DialAmerica's strengths include quality service, strong team collaboration, and significant cost savings for clients, although there is room for improvement in reporting and pricing.

    See all 17 projects

    Reviews mention Timely

    Overall, DialAmerica has received positive feedback regarding their timeliness in service delivery. Clients noted that DialAmerica consistently met deadlines ahead of schedule, such as reaching out to customers in a shorter time frame than anticipated. One client mentioned their ability to manage calls efficiently, responding quickly and maintaining a friendly demeanor. However, there were minor concerns about the time it takes for some calls to be answered, indicating room for improvement.
    • Outbound Calling for Energy Company
      5.0 Nov 5, 2019

      They reached the 4–6 week deadline we initially set early. They followed all of the procedures in place. Training went very well and whenever they had some turnover they were able to get new reps up to speed very quickly.

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    • Customer Support and Orders Processing for Real Estate Company
      4.5 Dec 23, 2017

      Their strengths are their organization and speed.​​​​​​​ I think we save a couple of hours a day, which is about 10 hours a week. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.

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    • Call Support and Order Processing for Non-Profit Company
      4.0 Nov 2, 2017

      They help others in a timely, friendly manner.

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    Industry Experience

    DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.

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    IT Services Transportation Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Nonprofit Financial services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

    What Clients Have Said

    Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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    New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% PEO/Employee Leasing
    15% Staffing +6
    10% Back Office Outsourcing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Recruiting
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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    Industry Experience

    Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner.

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    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    10% Chat Support Services

    Satellite Office is a workforce solutions provider specializing in recruitment, HR management, and employee management services. Their reviews highlight exceptional project management, cost transparency, and effective communication, with 100% positive feedback on their ability to enhance client efficiency and productivity. Reviewers commend their attention to detail and partnership approach, leading to significant cost savings and scalability for clients.

    See all 1 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Phone Support Services Experience

    Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.

    Read Most Recent Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • GDC Services Logotype

    4.8 2 reviews
    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Customer Service Outsourcing
    20% Cloud Consulting & SI
    15% Application Management & Support +4
    15% IT Managed Services
    10% Call Center Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    35% Phone Support Services
    35% Order Processing & Taking
    15% Chat Support Services +1
    15% Email Support Services

    GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

    See all 2 projects

    Industry Experience

    GDC Services has demonstrated expertise in the financial services industry, particularly in banking, where they provided security solutions that resulted in stable website operations without breaches. Clients praised their professionalism, project management, and clear communication. The overall sentiment is positive, emphasizing their value for cost and strong project delivery. This makes GDC Services a suitable choice for organizations in need of security consulting and application testing within the financial sector.

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    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    GDC Services has received positive feedback regarding their pricing and overall value for money. One client highlighted that their pricing fit within budget and offered good value for the cost, which was a decisive factor in their selection. The team's professionalism and expertise further contributed to the perceived value, as evidenced by the successful delivery of secure solutions with no reported breaches. Overall, clients appreciate the balance between quality and affordability.
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    More responsive than most other service providers

    GDC Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    13% Customer Service Outsourcing
    52% Call Center Services
    20% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    40% Chat Support Services

    CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.

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    Industry Experience

    CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.

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    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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  • HiredSupport Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    35% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    15% Phone Support Services
    35% Chat Support Services
    35% Email Support Services +1
    15% Order Processing & Taking

    HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

    See all 6 projects

    Reviews mention Reliable

    Clients consistently describe HiredSupport as a reliable partner, noting their ability to seamlessly integrate into existing workflows. One client highlighted that their response times became 'as reliable as an in-house team,' leading to a significant increase in customer satisfaction ratings from 69% to 91%. The dedication of HiredSupport's agents to understand the client's services and improve support operations is frequently praised, reflecting a strong commitment to quality service.
    • Customer Support for Proxy & VPN Business
      5.0 Jun 15, 2021

      Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. Specifically, we measured success with exit surveys on tickets and live chat interactions.

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    0 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Indoor Gardens Company

    4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
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    Industry Experience

    HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.

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    Agriculture Gaming Retail Healthcare Software

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    United States (2) Canada (1) Romania (1)
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  • morph Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    25% Phone Support Services
    35% Chat Support Services
    25% Email Support Services +1
    15% Order Processing & Taking

    morph is a customer service outsourcing company specializing in providing comprehensive customer support services, including email, live chat, phone, and social media interactions. Reviews consistently highlight morph's dedication, efficient project management, and alignment with client values, resulting in high satisfaction rates. With over 90% positive feedback, clients appreciate their ability to enhance customer satisfaction and productivity through tailored solutions and proactive problem-solving.

    See all 10 projects

    Reviews mention Timely

    Overall, client feedback regarding Morph's timeliness is overwhelmingly positive. Clients consistently highlight Morph's ability to deliver projects on or ahead of schedule. For instance, one client noted that Morph is 'incredibly quick and always anticipates our company's needs,' while another mentioned their 'responsibility when it comes to deadlines,' often completing tasks before the agreed-upon time. This proactive approach has contributed to high levels of client satisfaction and successful project outcomes.
    • Customer Service Outsourcing for Sexual Health Company
      5.0 Dec 7, 2023

      morph has always delivered items on time (if not early). They are incredibly quick and always anticipate our company's needs! They are wonderful partners.

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    • Customer Service Outsourcing for Lifestyle Brand
      4.5 Feb 1, 2022

      We're pleased with morph's project management game — they deliver all our needs on time.

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    • Web UI/UX Design for Recruitment Agency
      5.0 Dec 15, 2021

      They are very responsible when it comes to deadlines. Sometimes, they even finish the job prior to the deadline, which is great, so we can have more time to review everything.

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    • Outsourcing & Call Center Services for Moving Company
      5.0 Mar 30, 2021

      When it comes to deadlines, I’m really satisfied with the way Morph handles the projects we’ve given them. These aren’t big projects, but everything that we’ve agreed upon has been delivered on time.

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    • Custom Software Development for Preschool SaaS Company
      5.0 Dec 21, 2023

      Delivered on time and accommodated business needs showing flexibility and understanding.

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    2 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Lifestyle Brand

    4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read more
    Read 3 Reviews

    Industry Experience

    Morph has garnered positive feedback across multiple industries, particularly in eCommerce, where they excel in customer support and operational support, achieving high CSAT scores. In financial services, they have improved workflow efficiency and training processes. Their expertise extends to technology and software sectors, enhancing product design and software quality. Overall, Morph is recommended for businesses seeking dedicated support in customer service, operations, and technical development.

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    Select Industry to see insights

    Software eCommerce Consumer Products Human Resources Design Transportation Environmental Services Financial services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Morph's strong value for money, with feedback indicating that their services are both cost-effective and of high quality. One client noted, 'Good value for cost,' while another remarked on their ability to deliver exceptional results while reducing expenses. Overall sentiment is positive, with clients appreciating the proactive nature of Morph's team and their commitment to meeting project deadlines, reinforcing the perception of a worthwhile investment.
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  • Triniter BPO Logotype

    Triniter BPO

    4.2 23 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    34% Phone Support Services
    33% Chat Support Services
    33% Email Support Services

    Triniter BPO is a versatile outsourcing firm offering a wide range of services, including virtual assistance, customer support, and app development. Customer feedback is mixed; while 50% of reviews praise their dedication and cost-effectiveness, others, approximately 33%, report dissatisfaction with service delivery and communication issues. Despite some negative experiences, many clients commend their efficiency and transparency.

    See all 23 projects

    Reviews mention High-quality work

    Triniter BPO consistently receives high praise for delivering high-quality work across various projects. Clients commend the excellent service quality, with one noting, 'We haven’t had any negative comments from our clients,' while another stated, 'The quality of the app was mind-blowing.' Overall, feedback emphasizes their efficiency, professionalism, and the exceptional quality of deliverables, reinforcing their reputation as a reliable partner in customer support and technical projects.
    • Customer Support Services for Carwash & Design Company
      5.0 Dec 3, 2021

      The quality of their service is excellent. We haven’t had any negative comments from our clients. We’re very happy with how Triniter BPO handles our customers.

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    • App Development for Coaching Development Organization
      5.0 Feb 5, 2021

      The app was seamless when it comes to book purchasing and reading. We wanted to develop similar to Amazon kindle app, which they did. The quality of the app was mind blowing and it is already downloaded more than 20000 times on App Store.

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    • Back-Office Support for Data Management Outsourcing Firm
      5.0 Jan 12, 2021

      The work they provided us was good. The quality of the work was good, and they delivered what we asked for on time. Everything we requested was delivered and was really detailed.

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    • Email Customer Support for Electronics Sales Company
      5.0 Sep 25, 2020

      It was very challenging for them when they took on the complete project but, eventually, it was stabilized in a couple of days and they did really fantastic. Their responsiveness in the services they provided was excellent.

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    • Customer Support for Health & Benefits Company
      5.0 Aug 18, 2020

      The back-office projects were very efficient and good quality. We’re very satisfied with them. Everything is very good with them. We’re very happy with their service.

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    2 of 2 Phone Support Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    Triniter BPO has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients praise their professionalism, reliability, and responsiveness, highlighting effective project management with dedicated contacts. Key themes include seamless customer support and flexibility, with clients noting that Triniter BPO significantly alleviates their operational burdens. Notably, one client mentioned they have no complaints and consider Triniter BPO the best in the market. Overall, their expertise and commitment to quality service resonate strongly with clients.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback regarding Triniter BPO's cost and value for money is mixed. Some clients, like the co-founder of Autowash Today, praised their services as offering 'the best deal at this price', while others, such as a startup founder, expressed dissatisfaction, stating they received little for their investment of $1,200. Overall, while some clients found value in the services provided, others reported significant issues with delivery and communication, leading to a lack of perceived value for the costs incurred.
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    United States (9) India (6) Australia (1) Latvia (1) Spain (1) United Arab Emirates (1) England (1)
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  • MattsenKumar LLC Logotype

    4.2 6 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gurugram, India

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    MattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.

    See all 6 projects

    Reviews mention Flexible

    Clients have consistently praised MattsenKumar LLC for their flexibility and adaptability to changing project requirements. One client noted their capability to quickly adjust to the fast-paced demands of the restaurant industry, stating they are 'highly adaptable and flexible with our demands.' Another client highlighted their 'very flexible approach to our requests,' indicating a willingness to accommodate new initiatives. Overall, the sentiment surrounding flexibility is overwhelmingly positive, emphasizing their responsiveness and commitment to client needs.
    • Menu Digitalization for Food Delivery Company
      4.0 Oct 5, 2021

      They are highly adaptable and flexible with our demands.

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    • Call Center Services for Financial Institution
      4.5 Oct 5, 2021

      When we say we want to do something new, they have a very flexible approach to our requests.

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    Industry Experience

    MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Financial services Business services Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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    India (4) United States (1)
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    55% Phone Support Services
    25% Order Processing & Taking
    10% Chat Support Services +1
    10% Email Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

    See all 11 projects
    3 of 3 Phone Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    Protel BPO has received overwhelmingly positive feedback for their Phone Support Services, with 100% of clients reporting improved customer satisfaction, reduced call wait times, and enhanced service efficiency. Clients highlighted Protel's quick adaptation to their operational needs, effective project management, and strong communication skills. Notably, 100% of reviewers noted Protel's expertise in handling high call volumes, particularly during peak periods, leading to better brand loyalty and customer retention. Overall, Protel BPO demonstrates a strong commitment to delivering quality service in the call center environment.

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    4 of 4 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Hospitality Company

    5.0 — Protel BPO provides call center services for a hospitality company. The team manages guest reservations, inquiries, and complaints and is responsible for training the client's customer service team. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

    What Clients Have Said

    Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
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    More responsive than most other service providers

    Protel BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3
    15% Custom Software Development
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Abacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.

    See all 4 projects

    Reviews mention Great project management

    Clients have consistently praised Abacus Cambridge Partners for their exceptional project management capabilities. One client noted that they delivered on time with the right quality and maintained commitments without additional costs. Another remarked on their flexibility and proactive engagement, emphasizing their ability to swiftly respond to requests and manage projects effectively. Overall, the sentiment is overwhelmingly positive, highlighting their professionalism, integrity, and competence in delivering successful outcomes.
    • API Migration for Telecommunications Firm
      5.0 Apr 1, 2021

      They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with.

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    Industry Experience

    Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.

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    Select Industry to see insights

    Telecommunications Retail Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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    United Arab Emirates (2) Kenya (1) United States (1)
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

    See all 13 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with 24H Virtual, highlighting their flexibility, professionalism, and thorough training. One client noted, "The flexibility, professionalism, and training were all amazing," emphasizing the seamless handling of calls. Additionally, the ongoing communication regarding service needs further demonstrates the company's commitment to client satisfaction, leading to positive outcomes that align with initial expectations.
    • After Hours Call Center Support for Logistics & Supply Chain
      5.0 Mar 2, 2021

      The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • Squeeze Logotype

    5.0 1 review
    $25,000+
    Undisclosed
    250 - 999
    Orem, UT

    Services provided

    19% Customer Service Outsourcing
    45% Call Center Services
    36% Sales Outsourcing

    Focus Areas

    48% Phone Support Services
    26% Chat Support Services
    26% Email Support Services

    Squeeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.

    See all 1 projects

    Industry Experience

    Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.
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  • Phi Consulting Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    20% Customer Service Outsourcing
    40% IT Staff Augmentation
    20% Sales Outsourcing +2
    10% CRM Consulting and SI
    10% IT Managed Services

    Focus Areas

    35% Phone Support Services
    35% Chat Support Services
    30% Email Support Services

    Phi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.

    See all 4 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness in Phi Consulting's project management is highly positive. Clients commend the company for delivering all items on time and being responsive to needs. One client noted, "Yes, they deliver on time and are very helpful to resolve your needs," while another stated, "All deliverables were on time. They were always hyper-focused on our partnership." This demonstrates a consistent commitment to meeting deadlines and maintaining effective communication.
    • Customer Service Outsourcing for Financial Services Company
      5.0 Dec 13, 2023

      All deliverables were on time. They were always hyper-focused on our partnership.

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    • Customer Service & Staffing for Trucking Co
      5.0 Mar 11, 2025

      Yes, they deliver on time and are very helpful to resolve your needs.

      Read Full Review
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    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Phi Consulting has received overwhelmingly positive feedback for their Phone Support Services, with 100% of clients reporting satisfaction. Reviewers frequently highlight their expertise in the industry, effective communication, and timely delivery of services. Notably, one client achieved a three-month ROI from their collaboration. Clients appreciate the strong cultural fit and value for cost. Overall, Phi Consulting is recognized for their professionalism and ability to meet diverse client needs effectively.

    Read Most Recent Review

    Industry Experience

    Phi Consulting has demonstrated expertise in diverse industries including information technology, financial services, and workforce automation. Clients commend their adaptability, timely delivery, and industry understanding, particularly in 24/7 support and partnership programs. Positive feedback highlights their value for cost, effective sales processes, and successful project outcomes, indicating a strong fit for companies seeking strategic growth and operational improvements within these sectors.

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    Select Industry to see insights

    Financial services Software Information technology

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Phi Consulting's competitive pricing and strong value for money. The CEO of Datatruck noted that Phi's pricing fit their budget and provided a return on investment within three months. Similarly, feedback from the Head of Sales at a software company emphasized the good value for cost, leading to significant improvements in sales and support operations. Overall, clients appreciate the alignment of Phi's services with their financial expectations and project needs.
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  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Ec3 is a boutique call center specializing in lead conversion, customer retention, and sales services. Across their reviews, 100% of clients commend Ec3 for exceeding expectations, timely delivery, and a strong alignment with company values. Notably, 80% of reviewers highlight Ec3’s exceptional problem-solving abilities and their proactive, customer-focused approach, making them a preferred partner for tailored business process outsourcing solutions.

    See all 5 projects

    Reviews mention Exceeds expectations

    Ec3 consistently exceeded expectations in their project with Atlas Finance, delivering results ahead of schedule and demonstrating a strong commitment to client objectives. The Executive Head of Marketing noted their impressive 'can-do attitude' and innovative problem-solving approach, highlighting the seamless integration of systems and effective communication. The client reported successful conversion rates and appreciated the entire team's dedication and professionalism, stating there were no areas for improvement.
    • Call Center Services for Credit Card Provider
      5.0 Nov 29, 2024

      EC3 have gone over and above what is required in terms of supporting our objectives. They exceeded our expectations and always delivered ahead of time. The can do attitude as well as their innovative approach to solving problems.

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    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

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    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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    South Africa (3) Andorra (1) Australia (1)
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  • Answering Legal Logotype

    5.0 18 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Answering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.

    See all 18 projects

    Reviews mention Communicative

    The overall sentiment regarding Answering Legal's communication is highly positive. Clients consistently highlight the team's effective communication skills, noting that they provide timely and accurate information. One client remarked, "They make sure our clients receive attention... and communicate well," while another stated, "Answering Legal is always quick to get back to me." The emphasis on courteous service and immediate feedback reinforces the perception of Answering Legal as a reliable partner in client communication.
    • Voice Services for Criminal Defense Practice
      5.0 Aug 6, 2020

      Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. We normally communicate by telephone. I primarily talk to the company’s owner.

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    • Intake & Answering Services for Tax Firm
      5.0 May 12, 2020

      Answering Legal is always quick to get back to me. We’ve always had excellent communication. If you work with Answering Legal, you will get seamless service with polite customer service representatives.

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    • Inbound Call Answering for Law Firm
      5.0 Feb 18, 2020

      They’re easy to communicate with and meet deadlines when we have them. Their support staff is really good. We’re receiving great feedback.

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    • Answering Service for Criminal Defense Law Firm
      5.0 Feb 13, 2020

      Their communication is great. So they do what I need—email and text. Though, I understand that they’re coming up with an app to streamline that even further.

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    Industry Experience

    Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

    What Clients Have Said

    Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.
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    New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    25% Email Support Services
    20% Order Processing & Taking +1
    15% Chat Support Services

    Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

    See all 17 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for AI Consultancy

    5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read more
    Read 3 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    36% Phone Support Services
    36% Chat Support Services
    18% Email Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently describe Daythree Business Services as a reliable partner in their projects. One client noted their impressive cooperation and reliability in achieving performance targets, stating, "they are very keen to cooperate with our plans and are quite reliable in achieving numbers." Despite some challenges with data quality, the overall sentiment reflects a strong trust in Daythree's ability to meet project needs and maintain effective communication throughout the engagement.
    • Outbound Calling for Market Research Company
      4.0 Apr 16, 2020

      Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.

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    Industry Experience

    Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.

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    Select Industry to see insights

    Telecommunications Other Industry Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • GCS Agents Logotype

    4.9 6 reviews
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC

    Services provided

    40% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +2
    10% Business Consulting
    5% HR Consulting

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    GCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.

    See all 6 projects

    Reviews mention Communicative

    Client feedback on GCS Agents highlights their exceptional communication skills, noting the team's readiness to provide support and solutions promptly. One client appreciated the near-instant communication and regular updates on project performance, stating that GCS Agents alerted them to issues and suggested resolutions. Another client emphasized the personal engagement and flexibility of their representatives, particularly highlighting the efforts of George, who provided motivating feedback and maintained open lines of communication throughout the project.
    • Call Center Services for Public Transportation Agency
      5.0 Feb 27, 2020

      Each month, we reviewed the previous month’s performance. GCS Agents also attended meetings with community advocates. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them.

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    • Corporate Training for Electric Utility Company
      5.0 Feb 18, 2020

      They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.

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    • Content Creation for Lead Generation Company
      5.0 Feb 27, 2020

      Since I had many other tasks going on, they tried really hard to communicate and looked at the project with a humanistic view. We used Facetime, online chats, face-to-face, emails, and information sessions, and a few calls with the owner of the company. More communication about where our budget was would have shown us their progress in a more meaningful way.

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    Industry Experience

    GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.

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    Select Industry to see insights

    Utilities Advertising & marketing Information technology Energy & natural resources IT Services Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
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    View projects from:

    Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Phone Support Services

    Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

    See all 3 projects

    Industry Experience

    Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.

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    Select Industry to see insights

    Retail Other Industry Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs.
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    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
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  • Experts Helping Businesses Logotype

    5.0 3 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Experts Helping Businesses is a lead generation and call center support company that excels in customer service and project management. With 100% positive feedback across reviews, clients praise their industry expertise, strong communication skills, and impressive adaptability to client schedules. Notably, their collaboration has involved substantial investments, reflecting client confidence and satisfaction.

    See all 3 projects

    Industry Experience

    Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.

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    Select Industry to see insights

    Healthcare Other Industry

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    27% Phone Support Services
    27% Chat Support Services
    27% Email Support Services +1
    19% Order Processing & Taking

    GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

    See all 9 projects

    Reviews mention Proactive

    Clients have expressed a highly proactive sentiment towards GotYourBack Support, noting their effective project management and timely communication. For instance, a COO from Zipify highlighted that requests are handled quickly and consistently, contributing to high CSAT scores. The feedback underscores the company's ability to remain responsive to client needs, with one client stating, 'Their support is consistent and dependable,' indicating a strong partnership as customer demands grow.
    • Customer Service Outsourcing for Software Development Co
      5.0 Sep 22, 2025

      They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Cosmetics & Skincare Co

    5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
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    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Order Processing & Taking

    Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

    See all 19 projects

    Reviews mention Professional

    Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.
    • Answering Services for Education Service
      5.0 Aug 12, 2017

      The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.

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    Industry Experience

    Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.

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    Select Industry to see insights

    Other industries Arts, entertainment & music Media Hospitality & leisure Telecommunications Financial services Manufacturing Business services IT Services Information technology Healthcare Real estate Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
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    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • Peak Support Logotype

    4.9 10 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Services provided

    70% Customer Service Outsourcing
    30% Call Center Services

    Focus Areas

    20% Phone Support Services
    80% Chat Support Services

    Peak Support is a Customer Service BPO specializing in managing customer support operations for diverse industries. The company consistently earns high praise, maintaining a CSAT score above 4.8 from 100% of reviewers while demonstrating strong project management and seamless integration with client teams, offering reliable and proactive customer support services across email, chat, and phone channels.

    See all 10 projects
    3 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Peak Support has received positive feedback for their effective customer support services, consistently achieving high CSAT scores above 4.8. Clients from Wildgrain and 24 Hour Home Care highlighted their impressive project management, proactive communication, and ability to adapt to evolving needs. Notably, Peak Support helped 24 Hour Home Care save over 2,000 hours, demonstrating significant operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and minimal areas for improvement.
    Read 3 Recent Reviews
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Subscription Box Company

    5.0 — Peak Support provides customer support services for a subscription box company. They handle the client's customer support across email, chat, and phone, including member inquiries, and issue Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Peak Support's competitive pricing and strong value for money. Feedback indicates that their services align well with budgetary constraints while delivering high-quality outcomes. For instance, one client noted, "good value for cost," while another emphasized achieving a 70% resolution rate, significantly enhancing operational efficiency. Overall, the sentiment reflects satisfaction with the balance of cost versus service quality, making them a preferred choice for various businesses.
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    View projects from:

    Boston, Massachusetts (3) New York City, New York (2) El Segundo, California (2) Chicago, Illinois (1) Los Angeles, California (1) Telluride, Colorado (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • French
    • German
    • Japanese
    • Korean
    • Mandarin
    • Italian
    • Portuguese
    • Dutch
    • Russian
    • Turkish

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Tri Source International Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing +2
    10% Back Office Outsourcing
    5% HR Consulting

    Focus Areas

    33% Phone Support Services
    56% Chat Support Services
    11% Order Processing & Taking

    Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

    See all 2 projects

    Reviews mention Easy to work with

    Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.
    • Call Center & Customer Support for Financial Services Firm
      5.0 Aug 12, 2022

      How easy they are to work with and how effective their communication is with our staff.

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    Industry Experience

    Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.

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    Select Industry to see insights

    Consumer Products Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    31% Phone Support Services
    23% Chat Support Services
    23% Email Support Services +1
    23% Order Processing & Taking

    SkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication.

    See all 17 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    SkyTech Solutions exhibits strong expertise in Phone Support Services, with 80% of client feedback indicating high satisfaction in customer support and sales strategies, resulting in an impressive 40% sales increase for one client. Reviewers highlight their effective project management and adaptability, while 20% mention areas for improvement, such as detailed reporting. Overall, clients appreciate their comprehensive service offerings that enhance operational efficiency.

    Read Most Recent Review

    Industry Experience

    SkyTech Solutions has demonstrated expertise across several industries, including Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Feedback highlights their strengths in order processing, inventory management, and customer support, with notable results such as reduced errors and increased customer satisfaction. Overall sentiment is positive, particularly in Telecommunications and Manufacturing, where clients commend their proactive communication and tailored solutions, indicating strong suitability for complex operational needs.

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    Select Industry to see insights

    Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fit within budgets, with one stating it provided 'good value for cost.' Another highlighted that after engaging with SkyTech, their sales increased by 40%, indicating strong ROI. Overall, feedback reflects satisfaction with the quality of service relative to costs, although some clients suggested improvements in reporting and transparency.
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    United States (7) Italy (1) Saudi Arabia (1) England (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Intelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark.

    See all 12 projects

    Reviews mention Great project management

    The feedback regarding Intelemark's project management is overwhelmingly positive. Clients have noted their flawless execution, particularly in integrating core messaging and handling objections effectively. One client emphasized the seamless operation of Intelemark as an extension of their team, highlighting their thorough approach to reporting and communication. The flexibility demonstrated in accommodating unique client needs was also praised, reflecting a commitment to delivering tailored solutions that foster business growth.
    • Cold Calling Services for National Electrical Supplier
      5.0 Mar 10, 2022

      Their project management is flawless. The caller has taken a couple of weeks to find the right messaging and learn to deal with objections. After conversing with me and my team, she’s become great at handling objections; she’s also become great at understanding and anticipating what roadblocks are going to be placed in front of her.

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    • Call Center & Lead Generation Support for Benefits Firm
      5.0 May 1, 2020

      The project lead was extremely attentive to our project and on top of all of the different campaigns. We had frequent communication throughout the week. I felt like she was very engaged in our project and was able to relay our information to each rep doing these calls. We never had any issue with them reporting and gathering information for us.

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    Industry Experience

    Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Financial services Healthcare Chemicals & Biotechnology

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Ansafone Contact Centers Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    75% Phone Support Services
    15% Order Processing & Taking
    10% Email Support Services

    Ansafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.

    See all 1 projects

    Industry Experience

    Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.

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    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    OnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management.

    See all 6 projects
    1 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    BPO & Back-Office Outsourcing for Medical Equipment Company

    5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
    Read 3 Reviews

    Industry Experience

    OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.

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    Select Industry to see insights

    Medical

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    St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)
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  • Evateck Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    50% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 5 projects

    Reviews mention Great project management

    Clients consistently praised Evateck for their exceptional project management capabilities. Feedback highlighted their professionalism and responsiveness, with one client noting that urgent issues were resolved swiftly, indicating a strong commitment to client needs. Another client emphasized their ability to meet deadlines and customize support strategies effectively, leading to significant improvements in customer satisfaction and retention. Overall, the sentiment reflects a high level of satisfaction with Evateck's project management approach.
    • Customer Support for Ammunition Manufacturing Company
      5.0 Apr 6, 2024

      Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.

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    4 of 4 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Social Media Management Co

    5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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    United States (2) Bulgaria (1) Poland (1)
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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati City, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

    See all 1 projects

    Industry Experience

    Open Access BPO demonstrates strong expertise in the financial services sector, providing efficient back office solutions such as data entry and reporting. Clients report significant time and cost savings, highlighting the company's ability to deliver quality work quickly and tailor services to their needs. Overall sentiment is positive, with feedback praising their preparedness and communication, while suggesting an opportunity for enhanced proactive customer service.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as providing good value for money, citing effective service delivery and significant cost savings. One client highlighted that they save 'hours and thousands of dollars' monthly compared to their previous provider. The pricing structure, based on a monthly fee with options for additional projects, is viewed positively. However, some clients suggest improvements in proactive customer service to enhance overall value.
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    32% Phone Support Services
    36% Chat Support Services
    16% Email Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

    See all 2 projects

    Reviews mention Timely

    The overall sentiment regarding timeliness in The Contact Company's service is highly positive. Clients have noted the team's ability to deliver timely reports and solutions, contributing to a seamless collaboration. One client specifically mentioned their impressive commitment to transparency and addressing obstacles promptly. This consistent feedback suggests that The Contact Company effectively meets deadlines and maintains a proactive approach, reinforcing their reputation as a reliable partner.
    • Call Center Services for Children's Retailer
      5.0 Jan 24, 2019

      Our collaboration has been seamless. The team delivers timely reports and solutions as needed.

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    Industry Experience

    The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.

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    Select Industry to see insights

    Retail Media

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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    United States (1) England (1)
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

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    Reviews mention Communicative

    Clients have expressed a positive sentiment regarding Line One Contact Centres Inc.'s communication skills. One client noted their 'open and honest communication' as a key strength, highlighting the absence of ambiguity in addressing issues. Additionally, their flexibility and willingness to provide productive insights were praised, contributing to a smooth collaboration. Overall, the feedback underscores the company's commitment to effective communication and responsiveness in meeting client needs.
    • Technical & Operational Support for Vehicle Manufacturer
      4.0 Apr 21, 2021

      Line One Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.

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    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

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    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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  • Hire Live Support Inc Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cerritos, CA

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    20% Back Office Outsourcing +2
    15% Social Media Marketing
    15% Web Development

    Focus Areas

    41% Phone Support Services
    42% Order Processing & Taking
    17% Email Support Services

    Hire Live Support Inc is a Customer Support Outsourcing company that excels in providing 24/7 customer and technical support services, including Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients commend their ability to significantly improve response times and maintain customer satisfaction scores above 90%, highlighting their professionalism, project management, and adaptability as key strengths.

    See all 4 projects

    Reviews mention Professional

    Clients have consistently praised Hire Live Support Inc for their professionalism and effective project management. One client noted that the company's work culture and professionalism were key factors in their decision to engage. The team successfully reduced administrative workload, allowing clients to regain valuable time, while communication remained efficient through various channels. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver timely and professional support without any noted areas for improvement.
    • CRM & Email Marketing Support for Fitness Studio
      5.0 Jun 4, 2026

      The work culture and professionalism of Hire Live Support Inc are what attracted us. Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps.

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    Industry Experience

    Hire Live Support Inc has demonstrated expertise in the Business Services and Fitness industries. Clients in Business Services noted improved efficiency, customer satisfaction, and cost-effectiveness through effective management of repetitive tasks. In the Fitness sector, they significantly reduced administrative burdens, enhancing communication and coordination while aligning with clients' values. Overall, feedback reflects a strong positive sentiment, highlighting their professionalism and ability to deliver timely solutions tailored to client needs.

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    Select Industry to see insights

    Business services Fitness

    More responsive than most other service providers

    Hire Live Support Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Canada (1) United States (1)
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  • BOTTLENECK DISTANT ASSISTANTS Logotype

    BOTTLENECK DISTANT ASSISTANTS

    5.0 5 reviews
    $5,000+
    < $25 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    50% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    100% Phone Support Services

    BOTTLENECK DISTANT ASSISTANTS is a virtual assistant company that specializes in providing skilled virtual support for administrative, project management, and creative tasks. Reviews consistently highlight their effective communication, proactive approach, and thorough onboarding processes. Impressively, 100% of reviewers express satisfaction with no areas for improvement mentioned, and several commend the company for its excellent employee treatment and industry leadership.

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    Reviews mention High-quality work

    Bottleneck Virtual Assistants received high praise for their quality of work, as evidenced by a client's feedback highlighting the project completion in record time and the superior quality of the final product compared to previous efforts. The client expressed particular appreciation for the team's character and integrity, noting their respectful demeanor and effective communication. Overall, the sentiment reflects strong satisfaction with the high-quality outcomes delivered by the team.
    • Online Course Production for Copywriting Business
      5.0 May 23, 2019

      Prior to interacting with the vendor, I was unsure which strategy would produce my desired result. They completed the project in record time, and the quality of it was higher than anything I'd done in my business to that point.

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    Industry Experience

    Bottleneck Virtual Assistants has received strong feedback across various sectors, particularly in Advertising & Marketing, Business Services, Real Estate, and other industries. Their expertise in managing virtual assistants has proven beneficial for clients seeking administrative support, project management, and specialized tasks. Clients commend their proactive communication, effective onboarding, and quality of service, indicating a positive sentiment in Advertising & Marketing and Business Services, while also showing adaptability in Real Estate. Overall, they are well-suited for businesses looking for professional and reliable virtual assistance.

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    Select Industry to see insights

    Real estate Business services Other Industry Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Bottleneck Virtual Assistants' cost-effectiveness and value for money. One client noted a return on investment after spending approximately $82,000, highlighting the seamless integration of virtual assistants into their team. Another client, who invested around $22,000, praised the significant improvement in their quality of life due to effective delegation. Overall, the sentiment reflects that clients find the services offered to be highly valuable and worth the investment.
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    Fort Worth, Texas (1) Davenport, Iowa (1) Kalamazoo, Michigan (1) Queensbury, New York (1) Phoenix, Arizona (1)
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  • CALLINNOV Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    10% Phone Support Services
    36% Email Support Services
    27% Chat Support Services +1
    27% Order Processing & Taking

    CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

    See all 1 projects

    Industry Experience

    CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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  • Anserve Inc. Logotype

    4.9 17 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Services provided

    10% Customer Service Outsourcing
    90% Call Center Services

    Focus Areas

    100% Phone Support Services

    Anserve Inc. is a Customer Service BPO specializing in Call Center Solutions and Customer Support Services. Feedback highlights their responsiveness and professionalism, with 100% positive reviews emphasizing seamless 24-hour patient care. Clients praise their exceptional adaptability and commendable communication skills, making Anserve Inc. a reliable choice for Customer Support Outsourcing needs.

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    Reviews mention Reliable

    Anserve Inc. consistently receives positive feedback regarding their reliability. Clients emphasize their ability to manage emergency calls effectively, ensuring that no calls go unanswered, even during critical situations like Hurricane Sandy. One client noted, 'Anserve has always been reliable and has been able to help out,' highlighting their consistent performance over decades. Another client remarked on their impressive communication and project management, stating, 'We’ve never worried about them not answering our phones.' Overall, sentiment reflects strong trust in Anserve's dependable service.
    • Customer Service Support for Heating Oil Company
      5.0 Apr 28, 2021

      Anserve has always been reliable and has been able to help out. For example, during Hurricane Sandy when we had no phone service and our landline was taken out, we forwarded our phones to the team. They took care of all the phone calls, answering them in a timely manner. They’ve constantly excelled even when there are issues with the phone lines and power grids.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Healthcare Co

    5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read more
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    Industry Experience

    Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.

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    Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home Services

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention High-quality work

    Clients consistently highlight the high-quality work provided by Virtual Gurus. One client emphasized the exceptional support from Tara H., noting her expertise in website content and social media management, which led to numerous compliments on the final products. The client praised Virtual Gurus for their effective communication and the efficiency with which tasks were completed, ultimately attributing their business success to the assistance received. Overall, the sentiment reflects strong satisfaction with the quality of work delivered.
    • Virtual Assistant Services for PR Agency
      5.0 Feb 6, 2024

      I met candidates very quickly, I was provided with excellent onboarding tips and tricks, and I was provided with an excellent virtual admin who has been a great fit for my small team.

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    • Administrative Assistance for Travel Agency
      4.5 Oct 3, 2023

      The virtual assistant that has been matched to us is fantastic!

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    • Outsourced Administrative Support for Clean Energy Company
      5.0 May 16, 2023

      All of the VG's that we have worked with have been excellent. They are good at asking questions, understanding what the project or task requires and then execute the assignment well.

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    • VA Services for Private Counselling Practice
      5.0 Dec 4, 2022

      I have been very impressed with Virtual Gurus' excellent communication and quality of team members.

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    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
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    Industry Experience

    Virtual Gurus has demonstrated strong expertise across multiple industries, including Legal, Hospitality & Leisure, Advertising & Marketing, Real Estate, and Energy & Natural Resources. Clients consistently highlight their efficient administrative support, excellent communication, and ability to streamline operations. Positive feedback predominantly comes from the Legal and Hospitality sectors, indicating high satisfaction. However, some challenges were noted in Advertising & Marketing, where client expectations were not fully met. Overall, Virtual Gurus is well-suited for businesses seeking reliable administrative assistance.

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    Select Industry to see insights

    Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Healthcare Business services IT Services Real estate

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    Canada (10) United States (4)
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  • TMP Direct Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10,000+
    Mount Olive, NJ

    Services provided

    60% Customer Service Outsourcing
    20% IT Managed Services
    10% Logistics & Supply Chain Consulting +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    TMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.

    See all 1 projects

    Industry Experience

    TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.

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    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Call Masters BPO is a customer service and back-office operations provider, adept at managing customer inquiries across multiple channels, including emails and social media. The company has received overwhelmingly positive feedback, with no noted areas for improvement. Approximately 100% of agents received top evaluations for skills, demonstrating exceptional service and reliability. Clients appreciate their results-driven approach and excellent communication.

    See all 2 projects

    Reviews mention Reliable

    Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Call Center Services +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    58% Phone Support Services
    42% Chat Support Services

    ASL BPO is a customer service outsourcing company offering comprehensive call center solutions and customer support services. Reviews highlight their professionalism, adaptability, and cost-effectiveness, with 100% of feedback noting improved customer satisfaction and operational efficiency. The company consistently achieves a 98% SLA compliance rate, demonstrating reliability and high standards in customer support outsourcing.

    See all 18 projects

    Reviews mention Flexible

    ASL BPO has received high praise for their flexibility across multiple client reviews. Clients noted their ability to adapt quickly to changing requirements and their proactive communication. One client highlighted, "ASL BPO was quick to adapt to our evolving needs," while another stated their flexibility in finding suitable resources for unique challenges. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating ASL BPO's responsiveness and collaborative approach, enhancing the effectiveness of their partnerships.
    • Administrative & Paralegal Support for Law Firm
      5.0 Aug 30, 2023

      The candidate from ASL BPO is very responsive and a great communicator and fast learner. Always went above and beyond of what I asked of him. Their willingness to work with me, their flexibility in finding me someone that fit the needs of my company even though they did not traditionally operate in the US legal space.

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    • BPO Services for Logistics Company
      5.0 Oct 28, 2022

      We're impressed with their flexibility, customer-centric approach, and teamwork. The team has learned the training material quickly, and raise questions to work to continually improve standards.

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    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      ASL BPO was quick to adapt to our evolving needs, responding to any adjustments or additional requirements with flexibility and professionalism. They always kept us informed of progress and any potential issues. ASL BPO's team was highly collaborative, ensuring that any changes or new demands were integrated into the project seamlessly without disruption.

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    • Data Entry for Property Protection & Preservation Company
      4.5 Aug 31, 2018

      We are able to accomplish work at almost all hours due to their involvement. Further, I am now afforded the flexibility to reduce the in-office staff dramatically, which allows me to have savings over what we were previously budgeting for data entry. I was impressed with how quickly we were able to onboard them to our processes and begin entering data. I didn’t think it would be as smooth as it was to begin working with multiple clients. All that to say, if you’re in a tough spot like I was, they are able to quickly adjust and start working with you.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Consulting Co

    5.0 — ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One CEO noted a monthly investment of $2,000 yielded quality leads and exceeded expectations, while a consulting company highlighted their pricing as a key factor in choosing ASL BPO, resulting in a 15% reduction in operational costs. Overall, clients appreciate the competitive pricing and the high-quality service received, reinforcing ASL BPO's reputation for delivering significant value relative to their costs.
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    More responsive than most other service providers

    ASL BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

    See all 1 projects
    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Helplama has received overwhelmingly positive feedback in the Phone Support Services sector, with a notable CSAT improvement from 25 to 68 and first response time declining from 25 hours to under an hour. Clients appreciate the organized team structure, high agent retention, and effective communication, which significantly enhances customer satisfaction. Notably, 100% of reviewers highlight the company's responsiveness and proactive approach. Overall, Helplama's expertise in handling customer support channels is highly regarded, with no reported areas for improvement.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support BPO for Digital Consumer Products Co

    5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
    Read 1 Review

    Industry Experience

    Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.

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    Select Industry to see insights

    eCommerce
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  • ACC Logotype

    4.6 10 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    57% Phone Support Services
    43% Order Processing & Taking

    ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

    See all 10 projects

    Reviews mention Trustworthy

    Clients perceive ACC as a trustworthy service provider, highlighting their commitment to delivering quality services. One review specifically notes, "I trust them," indicating strong confidence in the company's reliability. Additionally, the client emphasizes that ACC offers trustworthy service and has positively impacted their marketing efforts. Overall, the sentiment surrounding trustworthiness is notably positive, suggesting that ACC is a dependable choice for prospective clients.
    • Marketing Services for Medium-sized Company
      4.5 Nov 2, 2017

      They offer me a trustworthy service. They have great service and quality.

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    Industry Experience

    ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.

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    Select Industry to see insights

    Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.
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    View projects from:

    Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)
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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    30% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

    See all 3 projects

    Industry Experience

    Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.
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  • Octopus Tech Solutions Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    28% Phone Support Services
    36% Chat Support Services
    36% Email Support Services

    Octopus Tech Solutions is a dedicated call center service provider known for their telemarketing, lead generation, and inbound-outbound communication expertise. They maintain a strong focus on customer interaction, with 100% of reviews highlighting their responsiveness, dedication, and seamless communication. Clients praise their professionalism and effectiveness, noting a consistent track record of meeting project goals without identified areas for improvement.

    See all 5 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding Octopus Tech Solutions' reasonable pricing. One particular client noted their 'reasonable payment structure' as a key factor in selecting the company for a telemarketing project. Additionally, feedback highlighted the company's dedication to forming long-term partnerships, which further reflects their value-driven approach. Overall, the feedback indicates that clients appreciate the affordability of their services while maintaining high-quality performance.
    • Telemarketing and Lead Generation for B2B Marketplace
      5.0 Apr 10, 2019

      They’ve been open to expanding their work since we completed the pilot project. Their team works hard, and they’re dedicated to meeting our needs. Also, their prices are reasonable.

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    Industry Experience

    Octopus Tech Solutions has demonstrated expertise in several industries, including Real Estate, Business Services, E-commerce, and Logistics & Supply Chain. Clients commend their lead generation and telemarketing capabilities, highlighting their responsiveness, dedication, and effective communication. Overall, feedback across these sectors is highly positive, indicating that Octopus Tech Solutions is a reliable partner for businesses seeking customer engagement and lead generation services.

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    Select Industry to see insights

    Real estate Business services Logistics & Supply Chain Agriculture

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Octopus Tech Solutions is praised for its reasonable pricing and value for money across multiple client reviews. For instance, a client from Alpha Corp noted their 'reasonable prices' during the vendor selection process, while another from livesauda highlighted their 'reasonable payment structure.' Overall, clients express satisfaction with the cost-effectiveness of the services provided, often remarking on the significant results achieved without exceeding budget constraints.
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Phone Support Services
    50% Chat Support Services
    25% Email Support Services

    LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

    See all 1 projects

    Industry Experience

    LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.

    Read All Reviews

    Select Industry to see insights

    Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
    Read All Reviews
    $15 Software Pro $49 Chat Bot / Pebble $399 24/7 Fully Managed Live Chat Service

    Packages & Pricing

    Choose The Perfect Plan For Your Business
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

    See all 6 projects

    Industry Experience

    Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.

    Read All Reviews

    Select Industry to see insights

    Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Big Outsource
3 Hugo Inc.
4 Helpware CX
5 Simply Contact
6 Unity Communications
7 LimTC
8 Connext
9 Boldr.
10 Remote CoWorker
11 EverHelp
12 Top Customer Service
13 XACT
14 WOW24-7
15 IdeasUnlimited

List of the Top 15 Customer Service Phone Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    31% Phone Support Services
    70% Other
    View Profile Visit Website
  2. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  3. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  5. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website
  6. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  7. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    38.3/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  8. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.4/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  9. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  10. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  11. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    20% Phone Support Services
    35% Other
    View Profile Visit Website
  12. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website
  13. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  14. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Phone Support Services
    35% Other
    View Profile Visit Website
  15. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    36.9/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  16. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    55% Phone Support Services
    70% Other
    View Profile Visit Website
  17. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    45% Phone Support Services
    70% Other
    View Profile Visit Website
  18. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    45% Phone Support Services
    50% Other
    View Profile Visit Website
  19. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Phone Support Services
    70% Other
    View Profile Visit Website
  20. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    34/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Phone Support Services
    50% Other
    View Profile Visit Website
  21. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    20% Phone Support Services
    40% Other
    View Profile Visit Website
  22. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    50 - 249
    Manila, Philippines

    Ability to deliver

    34/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    55% Phone Support Services
    25% Other
    View Profile Visit Website
  23. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    80% Phone Support Services
    60% Other
    View Profile Visit Website
  24. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Phone Support Services
    55% Other
    View Profile Visit Website
  25. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    32.3/40.0
    14/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  26. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.8/40.0
    18/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    40% Phone Support Services
    80% Other
    View Profile Visit Website
  27. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Phone Support Services
    70% Other
    View Profile Visit Website
  28. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  29. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.2/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  30. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    33.7/40.0
    16.8/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website

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