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Pac Biz Contact Center Outsourcing provides you with dedicated premium customer service representatives at a flat monthly rate. Pac Biz covers training, management, benefits, and quality assurance. Outsourcing inbound calls has never been easier.

Pac Biz has built a reputation for high quality contact center agents. This has been accomplished through:

  • $1,000+
  • < $25 / hr
  • 50 - 249
  • Founded 2013
Average Review Rating
4.7
Total Reviews
3
Most Common Project Size
Less than $10,000
Average Referral Rating
4.8 /5

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    Locations (2)

    Highly Rated Similar Providers

    Overall Review Rating

    4.7
    • Quality

      4.7 /5
    • Schedule

      4.8 /5
    • Cost

      5.0 /5
    • Willing to Refer

      4.8 /5
    See all 3 Reviews
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    Business Services for PR & SMM Company

    • Business Consulting
    • Less than $10,000
    • Oct. 2022 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The workflow is very effective on their side."

    Jan 23, 2023

    Pac Biz Contact Center Outsourcing provides administrative assistance for a PR and social media marketing company. They have developed an employee handbook and created brand style sheets.

    Data Entry & Contact Support for Marketing Company

    • Less than $10,000
    • Jan. 2019 - Feb. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    Feb 9, 2021

    Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation.

    Inbound Appointment Scheduling for Financial Services Company

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2017 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "Their customer service representatives are strong."

    Nov 2, 2017

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