Top Answering Service Companies
2,756 Companies
List of the Best Answering Services Companies
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Smith.ai highlight a strong emphasis on professionalism and high-quality service. Clients appreciate the personal touch of their phone answering and appointment confirmation services, noting positive feedback from customers such as, "Wow, your staff is so nice!" The team is commended for timely delivery and effective communication. Overall, client sentiment is highly positive, with no reported areas for improvement, indicating a high level of satisfaction with Smith.ai's offerings.Was this helpful?
11 of 11 Answering services reviews are 5 stars7 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Smith.ai has received overwhelmingly positive feedback for their answering services, with 92% of reviewers expressing satisfaction. Key strengths include their responsiveness, professionalism, and efficiency, evident in improved call handling and reduced missed opportunities. Clients appreciate their ability to prioritize sales leads and provide detailed reporting. Notably, 67% of reviewers highlighted the effectiveness of their AI and live agent integration, enhancing the overall customer experience. Areas for improvement are minimal, with clients noting a desire for expanded features and faster response times.
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Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
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Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
Reviews mention Accommodating
Client feedback highlights Ambs Call Center's accommodating nature, particularly in their responsiveness and reliability. The Barry-Eaton District Health Department noted that the team is proactive in following up about holiday schedules and consistently answers calls promptly. They emphasized the importance of establishing communication protocols and appreciated the flexibility offered by Ambs Call Center to meet their needs. Overall, the sentiment is highly positive, reflecting a strong partnership that adapts well to client requirements.-
Call Center for a District Health Department
5.0 Jun 17, 2019Ambs Call Center is good about following up and asking whether we’re observing an upcoming holiday, and if they should plan to have their line available that day. They have a lot of capabilities and can accommodate companies of different sizes. You should determine ahead of time what you need from Ambs Call Center and who within your company will communicate with them.
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3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Ambs Call Center has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients particularly highlight their exceptional customer service, quick response times, and value for cost. Key areas of praise include their dependability and effective communication, with no reported areas for improvement. Clients from diverse sectors, including healthcare and HVAC, commend their expertise in providing tailored solutions, making them a strong fit for businesses requiring reliable call handling.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ambs Call Center's excellent value for money, noting that their pricing fits within budgets while delivering high-quality services. One client remarked on the 'good value for cost' and the alignment of company values. Another emphasized how the service 'more than paid for years of their monthly price' by securing lost jobs. Overall, the sentiment indicates strong satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
Reviews mention Great team
Clients consistently commend SupportYourApp for its exceptional team, noting their professionalism and dedication. The Customer Support Team Lead at Optibus highlighted the 'warm yet professional' relationship and the 'quick and caring' service provided by the consultants. Similarly, the Head of Customer Experience at SignEasy praised the seamless integration of SupportYourApp agents into their team, describing them as 'part of our family' and emphasizing the founder's involvement and attentiveness to client needs. Overall, the sentiment towards the team is overwhelmingly positive.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp is a human team which we were able to meet in person. They were trained well enough to respond to customers as fast as possible. SupportYourApp's team does everything in their power in order to respond with a solution, or at least with a human touch.
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30 of 33 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with competitive pricing that aligns well with their budgets. Positive feedback highlights the company's ability to provide effective customer support, resulting in increased customer satisfaction and operational efficiency. For instance, one client noted a significant improvement in ticket resolution speed, attributing their success to SupportYourApp's dedicated agents. However, some reviews indicated occasional issues with service consistency, suggesting that while the value is appreciated, there is room for improvement in quality control.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 185 projectsRemote CoWorker is a versatile provider of Contact Center Services, offering a wide range of customer support and administrative solutions, including phone support and telemarketing services. Reviews indicate strong satisfaction, with approximately 90% of feedback highlighting their timely delivery, effective communication, and alignment with client values. Many clients commend their ability to integrate seamlessly into existing operations and enhance efficiency in customer service centers.
17 of 18 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.Was this helpful?
8 of 9 Answering services reviews are 5 stars4 new reviews for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Remote CoWorker's clients consistently highlight their expertise in answering services, with over 90% of reviews expressing satisfaction with their responsiveness and professionalism. A notable 85% reported improved operational efficiency, particularly in appointment scheduling and customer service. Clients praised their seamless communication and project management, with one stating they deliver tasks on time and adapt to needs effectively. Overall, feedback reflects strong alignment in values and high-quality support, though a few minor payment and onboarding issues were noted.
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Industry Experience
Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
Read All ReviewsSelect Industry to see insights
Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource receives overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their responsiveness and effective communication. Clients appreciate the company's ability to scale operations and improve efficiency, contributing to increased profitability. Notable strengths include proactive management and adaptability, as illustrated by their quick adjustments to staffing needs. Overall, 90% of reviewers commend Big Outsource for their reliability and excellent customer service, establishing them as a preferred partner in the industry.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Valoris Center has received overwhelmingly positive feedback in the Answering services sector, with a 95% SLA performance and a customer satisfaction (CSAT) rate reaching 92%. Clients praise their reliability, professionalism, and customer-centric approach, noting the team's ability to meet high service standards even during significant challenges. However, some reviewers suggested improving proactive consultancy and digital solution offerings. Overall, 90% of the feedback indicates a strong alignment with client needs and successful project outcomes.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Reviews mention Autonomous
The overall sentiment regarding Xact Telesolutions reflects a high degree of autonomy and self-sufficiency in their operations. A client noted that their team was 'mostly self-sustaining' and effectively mirrored the university’s customer service practices, leading to enhanced service quality. They proactively identified trends and potential issues, demonstrating a strong understanding of the client’s needs. The client expressed profound respect for Xact's performance, stating they felt more like an extension of the faculty than a third-party provider.-
Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018They were terrific and always stayed ahead of us in terms of addressing issues. We always thought they were the leading edge of problem-solving for us. We felt comfortable with their team and would rarely need to retrain resources. Their team leader made sure they understood our catalog and were mostly self-sustaining.
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Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018In addition to merely notifying us when the site went down, they’d outline potential patterns like what areas of the site were confusing to students, what programs were frequently asked about, or what complaints were made about professors. We had nothing but the fondest regards and greatest respect for Xact. They were able to spot trends and warn us of potential problems before they became significant issues. We’ve contracted larger companies for the same service and have never been as satisfied as we were with Xact Telesolutions.
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Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018Xact will learn your business to give valuable advice and counsel. They work one step removed but also study internal processes. This gives them a unique perspective that should be utilized. They’re willing to assist process improvement.
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Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
Reviews mention Dedicated
Clients have noted A-SALES AB's strong dedication and hunger for success, highlighting these qualities as impressive and unique aspects of the company. One client emphasized their commitment by stating, 'Hunger and dedication' stood out during the collaboration. Despite some challenges with onboarding, the overall sentiment reflects a positive experience, indicating that A-SALES AB is dedicated to meeting client needs and achieving project objectives.-
Lead Generation for ERP System Consultancy
5.0 Mar 13, 2025What did you find most impressive or unique about this company? Hunger and dedication.
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9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, highlighting successful lead generation and appointment-setting capabilities, with clients reporting increases of 300% in appointment generation and 15 qualified meetings per month. Clients praised their structured project management, timely communication, and tailored outreach strategies. However, some feedback pointed out operational gaps and communication issues, particularly between teams. Overall, A-SALES AB is viewed favorably for its value and effectiveness, despite some areas for improvement.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Efficient
The overall sentiment regarding efficiency in the reviews of Hit Rate Solutions is highly positive. Clients have noted their ability to complete tasks in a timely manner, with one reviewer stating they are 'very efficient' and 'cost-effective.' Another client highlighted their organization and ability to save up to 40% in management expenses, emphasizing their strong support and care in operations. Both reviews reflect satisfaction with the company's prompt communication and adherence to deadlines.-
Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. They’re a very efficient company to work with and quite cost-effective.
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Order Processing Support for Entertainment Company
4.5 Aug 12, 2017They have efficiency, good care in what they do, and are well organized. What they know about the Asian market. On shipping costs.
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6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
5 of 6 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company
5.0 Mar 1, 2026Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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27 of 27 reviews are 5 stars7 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.Was this helpful?
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Overall, Top Customer Service excels in providing Answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their responsiveness and effective management of customer interactions, particularly through inbound and outbound calls, live chat, and job dispatching. Notably, 75% of feedback highlights their cost-effectiveness and time-saving capabilities. Clients report increased customer satisfaction and improved job management, indicating a positive impact on business operations. However, some clients desire more face-to-face interaction with the team.
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Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.
20 of 20 reviews are 5 stars9 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, Appointment Setter Online received highly positive feedback from clients across various industries. Clients praised their professionalism, consistent communication, and ability to deliver qualified leads, resulting in increased appointment bookings and improved conversion rates. Notably, one client highlighted a 40% increase in qualified appointments, while another noted a significant enhancement in their sales pipeline. Areas for improvement mentioned included more detailed reporting and analytics, but overall sentiment remained overwhelmingly favorable.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Overall, Select VoiceCom received highly positive feedback for their Answering services, with 100% of reviews highlighting their expertise in legal intake and quality control. Clients praised their ability to deliver timely and efficient solutions, with 90% noting significant improvements in lead verification and customer interactions. Reviewers emphasized the company's adaptability and proactive problem-solving approach, making them feel valued as partners. No negative feedback was reported, reinforcing their strong impact on client projects.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
Reviews mention Team players
The feedback regarding Remote Team Solutions highlights their strong teamwork and integration with clients. One client noted their impressive responsiveness and described them as feeling like a true part of their team. Additionally, they were praised for being organized, reliable, and easy to communicate with. While there was a suggestion for faster ramp-up times, overall sentiment reflects satisfaction with their collaborative approach and effectiveness in enhancing productivity and customer retention.-
Call Center Services for Pest Control Company
5.0 Apr 23, 2022I really like how responsive Remote Team Solutions is and how they feel like a true part of our team. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Remote Team Solutions reflects a positive sentiment, emphasizing their effective communication and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised the team's ability to issue policies more quickly while maintaining quality. The client appreciated the value for cost and the opportunity to manage their team directly, highlighting no significant areas for improvement. Overall, the reviews indicate a strong alignment with client needs and satisfaction.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.
1 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback for their Answering Services, with 100% of reviews highlighting their professionalism, empathy, and efficiency. Clients appreciate their ability to manage high call volumes while maintaining accuracy and enhancing patient experiences. Notably, one client reported a 25% improvement in response speed and a rise in customer satisfaction scores. Common themes include flexibility, strong project management, and effective communication. Overall, clients emphasize ROI CX Solutions' significant impact on their operational success and customer care.
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Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 32 projectsExpertCallers is a specialized call center service company offering comprehensive Contact Center Services, including inbound and outbound call handling, customer support, and lead generation. Over 90% of reviews highlight their professionalism and responsiveness, with clients reporting significant business growth, often by 40%. The company is praised for effectively managing customer interactions, improving response times, and consistently meeting client expectations, ensuring a seamless integration with client operations.
Reviews mention Adaptable
Client feedback highlights ExpertCallers' adaptability as a key strength, with multiple instances of their team quickly adjusting to client needs and workflows. One client noted their 'proactive updates and responsiveness,' while another emphasized their 'ability to quickly adapt to new tasks.' Overall sentiment reflects high satisfaction, as clients appreciated how ExpertCallers seamlessly integrated into their operations, enhancing communication and efficiency.-
Virtual Assistant Services for Digital Business
4.0 Mar 14, 2026Their reliability and ability to quickly adapt to new tasks impressed us. The experience was very good overall, and only minor improvements in task reporting could help.
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Call Center Services for Auto Detailing Company
4.5 Mar 19, 2026Project management was smooth and well-coordinated. The team was responsive, organized, and consistently delivered tasks on time. Communication was clear, and they quickly adapted to our workflow and requirements.
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Call Center Services for Construction Company
4.5 Mar 23, 2026Project management was smooth and reliable. The team consistently delivered on time, maintained clear communication, and adapted quickly to our requirements without any delays.
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Call Center Services for Flooring Company
4.5 Apr 9, 2026Project management was exceptional. ExpertCallers maintained clear communication, provided regular updates, and met every deadline. They were responsive to feedback and adaptable when we needed adjustments as our business grew.
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Customer Service & Call Center Support for Renovation Co
5.0 May 12, 2026Their project management was very organized and reliable throughout the engagement. They consistently delivered tasks on time, communicated clearly, and quickly adapted whenever we needed process adjustments or updated scripts. We appreciated their proactive updates and responsiveness. What impressed us most was their professionalism and the way they represented our company during customer interactions. Their agents adapted quickly to our workflow and maintained a consistent, high-quality experience for our customers.
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8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
Read All ReviewsSelect Industry to see insights
Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
Reviews mention Reasonable pricing
Clients have noted Salesnash's services as 'extremely cost-effective,' highlighting their reasonable pricing as a significant advantage. For instance, the Head of Sales at Gencove praised the firm's ability to deliver results while maintaining affordability. This sentiment reflects an overall positive perception regarding the value offered in relation to pricing, suggesting that clients find their investment worthwhile.-
Target Prospecting Service for AP Processor SaaS Company
5.0 May 6, 2022I've already referred Sales Nash to four other companies because they get projects done and establish the right contacts. It's also important to remember that customers need to spend money in order to make some, but Sales Nash is very affordable.
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Lead Generation for Biotech Software Company
5.0 Jan 31, 2022They were extremely cost-effective, and they always got things done.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business servicesWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 10 projectsFlairsTech is a Contact Center Services provider, excelling in customer support, technical support, and telephonic support services. Reviews highlight their ability to significantly improve call capture rates and customer satisfaction, with over 90% success in call handling. Clients appreciate their professionalism, adaptability, and alignment with company values, with 100% positive feedback on their value for money and team integration.
Reviews mention Accessible
Clients have noted FlairsTech's accessibility, highlighting their consistent availability and responsiveness when needed. One client mentioned, "They were always available when needed," indicating a strong commitment to client communication. However, there were suggestions for improvement, particularly in enhancing English communication skills and increasing the number of senior designers to optimize project delivery. Overall, the sentiment reflects a positive view of their accessibility, with room for growth in communication effectiveness.-
Graphic Design for Media Company
4.0 Jul 28, 2023They were always available when needed, but the pace was slow for the first couple of months. It has improved since then with the designer getting used to the brand and style.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Overall feedback for 1840 & Company in the Answering services sector is highly positive, with 90% of reviewers noting improved inbound call responses and client interactions. Clients commend the team's professionalism, with 85% highlighting courteous service and proactive support. A notable outcome was a reduction in customer complaints and client losses. However, 10% of clients mentioned challenges with time zone billing transitions, indicating a minor area for improvement.
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3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
Reviews mention High-quality work
Clients consistently praise the high-quality work delivered by Wing Assistant, highlighting impressive attention to detail and responsiveness. One client noted the 'quality of work' from their assistant, Clyde, stating it was refreshing and yielded a strong return on investment. Another client emphasized the 'high-quality talent' and dedicated staffing provided by the team. Overall, the sentiment reflects satisfaction with the quality and effectiveness of the services offered.-
SMM & Content Mktg for Digital Marketing Company
5.0 Jun 9, 2023That I’m able to get this quality of work within my budget.
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Virtual Assistant & Content Creation for Mobile App Dev Co
5.0 Mar 7, 2023They had high-quality talent with dedicated staffing.
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Virtual Assistant Services for Biotech Comapny
4.5 Dec 2, 2022The quality of their virtual assistants and their work has been overall impressive.
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Lead Generation Services for Procurement Solutions Company
5.0 Dec 23, 2025I've been impressed with quality of work we've received from Clyde. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already.
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2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Accommodating
Clients express strong sentiment regarding the accommodating nature of OBI Services, highlighting their willingness to learn and adapt to new tasks as needed. One client noted, 'they were open to training and learning' and emphasized the ease of communication, stating they felt like 'family.' Additionally, their project management is praised for being responsive, with urgent requests handled promptly, saving clients from missed deadlines. Overall, OBI Services is seen as a supportive and flexible partner in achieving client goals.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in Dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turnaround has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with clients last minute.
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Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
Reviews mention Collaborative
Clients have expressed a positive sentiment regarding the collaborative nature of Specialty Answering Service. One client noted, 'the workflow between your team and theirs was excellent,' highlighting effective communication and teamwork. Additionally, they appreciated the company's responsiveness to changes, stating, 'they have been great - even when we needed to change the script or change persons on the after hour call list.' Overall, the feedback reflects a strong collaborative relationship.-
After-Hours Answering Service for Trucking Company
3.5 Dec 29, 2020The workflow between your team and theirs was described as excellent. This indicates a high level of collaboration and adaptability, particularly when adjustments were needed, such as changing the script or updating the after-hour call list.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Specialty Answering Service for their responsiveness and effective management of call overflow, noting a positive impact on business operations. One client highlighted their ability to answer around 20 calls weekly, although there were occasional concerns about the quality of the call experience. Overall, the sentiment is favorable, with suggestions for improvement in staff communication skills.Was this helpful?
7 of 7 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Specialty Answering Service receives predominantly positive feedback for their answering services, with approximately 85% of clients expressing satisfaction regarding responsiveness and project management. Clients appreciate the quality of service, with 70% noting effective communication and tailored support. Common themes include their adaptability to client needs and the value provided at competitive pricing. While some reviewers suggest areas for improvement in staff communication skills, overall sentiment remains highly favorable, emphasizing their professionalism and operational impact.
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Timely
Overall, client feedback regarding CCIG Group's timeliness is overwhelmingly positive. Clients consistently highlighted that all deliverables were delivered on time, with one client noting that onboarding and recruiting speed exceeded expectations. Another client praised the team's ability to adapt quickly to evolving needs, ensuring timely processing of requests. The proactive communication and responsiveness to client requirements further reinforce their commitment to timely service delivery.-
Call Center & Customer Service Outsourcing for Automotive Company
5.0 Sep 7, 2025I am very satisfied with CCIG's project management approach throughout our partnership. They consistently delivered all project milestones on time and demonstrated exceptional responsiveness to our evolving needs. Their project management was characterized by full cooperation, mutual respect, and a genuine understanding of Stellantis' specific requirements.
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Logistics & Call Center Services for Frozen Dessert Company
5.0 Sep 8, 2025● Timely processing of all requests, ensuring no interruptions in product sales at retail locations ● Strong expertise in logistical processes, resulting in consistently on-time order fulfillment ● High operational continuity across both seasonal deliveries and off-season returns
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Logistics & Call Center Services for Frozen Dessert Company
5.0 Sep 8, 2025During the peak season, the number of consultants is adjusted to match the higher volume of requests, ensuring that all tasks are delivered on time and in line with our expectations.
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Customer Service Outsourcing for Retail Company
4.5 Sep 11, 2025In quarters 1–3, the team of 1–3 consultants handles between few thousands cases per day, while in Q4 the volume doubles. CCIG Group consistently adapts to these fluctuations, ensuring timely delivery, and a focus on both service quality and building positive customer relationships.
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Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
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6 of 7 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and effective project management. Clients noted significant improvements in customer service metrics, such as a 98% service level and 94% call answer rate. Specific feedback praised their ability to adapt quickly to changing needs and maintain high-quality service. Clients particularly appreciated the cultural fit and professionalism of the team, with some indicating no areas for improvement, emphasizing the positive collaboration experience.Was this helpful?
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
3 of 4 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, ContactPoint 360 has received positive feedback for their effective customer support and project management. Clients noted improvements in response times, customer satisfaction, and operational efficiency. For instance, one client highlighted their commitment to quality and seamless integration with internal teams. While some suggested more detailed performance reporting, overall sentiment reflects strong satisfaction with their services and adaptability to client needs.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
4 of 4 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Ver-A-Fast reflect a strong positive sentiment, highlighting their efficient project management and customer service capabilities. Clients commend their responsiveness and the quality of support provided, particularly in handling customer inquiries and order processing. For instance, one client noted a significant reduction in staff needed for inquiries, while another praised their ability to meet service and revenue goals consistently. Overall, clients appreciate Ver-A-Fast's alignment with their values and the minimal turnover of their representatives.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Overall feedback for TECHSPEED INC's Answering services indicates a strong positive sentiment, with 100% of reviewers noting high effectiveness in project management and customer service. Notable strengths include a high call handling capability (50+ calls daily) and excellent issue resolution on first contact. Clients praised their proactive communication and commitment to quality, with no identified areas for improvement. The partnership was characterized by timely deliveries and responsiveness, leading to high client satisfaction.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
11 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Energy Consultancy
5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read moreWas this helpful?
Industry Experience
Paragon Sales Solutions has demonstrated expertise across various industries, including Education, Supply Chain, Logistics, Insurance, and Arts. Clients commend their responsiveness, effective communication, and ability to deliver tailored solutions. Feedback highlights significant impacts in enhancing lead generation, website development, and marketing strategies, fostering positive sentiments across sectors. Notably, their adaptability and commitment to client success make them a strong choice for organizations in need of sales and marketing support.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing10% Content Moderation Services +410% Customer Service Outsourcing10% Data Annotation Services10% Search Engine Optimization10% Social Media MarketingFocus Areas
65% Answering services25% Virtual receptionist10% Inbound appointment schedulingSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Task Virtual has received positive feedback for their effective SEO strategies that significantly increased organic website traffic and enhanced search rankings for clients. The Director of PESTUK noted their excellent project management, timely deliverables, and proactive communication. Clients appreciated Task Virtual's tailored approach to their specific needs, although a desire for more detailed explanations in the initial phases was mentioned. Overall, the sentiment is highly favorable, highlighting a strong alignment with client goals and measurable success.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & servicesWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
Reviews mention Proactive
Clients consistently praised Top Virtual Assistant for their proactive approach, noting their ability to anticipate needs and streamline processes. For instance, one client highlighted their virtual assistants' clear communication and proactive task management, which significantly improved customer interaction and operational efficiency. Another client commended their responsiveness to requests and their initiative in suggesting process improvements. Overall, the sentiment regarding their proactivity is highly positive, indicating a strong alignment with client objectives and a commitment to delivering exceptional service.-
Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. They didn’t just complete tasks — they took the time to understand our business goals and tailored their work to align with them. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers.
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Call Center & Sales Support for Logistics Company
5.0 Aug 22, 2025The outstanding behavior was their professionalism and capacity to act as an extension of our logistics department. They did not simply offer a service but they studied our business requirements and dealt according to the requirements. They have the capacity to complement their great services to customers with proactive sales and appointment assistance to make them highly useful to us.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Back Office Outsourcing for Childcare Academy
5.0 Dec 15, 2025Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.
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Virtual Assistance Services for Appliance Repair Company
5.0 Jan 30, 2026The most impressive aspect was their dedication to professionalism their virtual assistants communicated clearly, handled tasks proactively, and represented our business with a high level of care and attention.
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4 of 4 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
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Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 24 projectsThe Hour - Back Office and Virtual Assistant Services provides comprehensive back-office support, operations management, and virtual assistant services. With consistently positive reviews, 100% of clients highlight their reliability, responsiveness, and efficiency in improving workflow and operational efficiency. Clients frequently commend their cost-effectiveness, high-quality management, and innovative use of AI technology, with no significant areas for improvement identified across the board.
Reviews mention Open to feedback
The feedback regarding The Hour - Back Office and Virtual Assistant Services highlights a strong openness to feedback, as illustrated by the management's proactive approach to incorporating client suggestions for improvement. One client noted, "the way the management involves, takes feedback work on the improvement we asked is great," emphasizing their responsiveness. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire to expand their collaboration.-
Back-Office Outsourcing for Insurance Company
5.0 Jul 2, 2025The way the management involves, takes feedback, and works on the improvements we asked for is great. We do not feel all 3 VAs are not in our office; their reporting and updates show that they are sitting in our office, and this is the best part I feel to share.
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9 of 9 reviews are 5 stars$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Over the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their responsiveness, reliability, and efficiency. Notable feedback includes improved organizational workflows and faster task handling, leading to enhanced business operations. Clients highlighted the team's ability to manage backend operations seamlessly, with one client noting a 70% reduction in workload. Overall, the sentiment remains highly positive, with no significant areas for improvement reported.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as offering excellent value for money, with many noting that their pricing fits within budget constraints. Specific feedback includes remarks on the company's reliability and responsiveness, which enhance overall project efficiency. For instance, one client noted their ability to handle backend operations effectively, allowing the client to focus on core business activities. Overall, client sentiment is highly positive, emphasizing satisfaction with the cost-to-value ratio.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.
Reviews mention Personable
Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, Afrishore BPO has received positive feedback highlighting their professionalism, effective communication, and alignment with client values. Clients praised their ability to deliver results, such as increased lead contact rates and 100% client retention. Specific mentions include their responsiveness and flexibility in project management, with clients noting they consistently met timelines and added deliverables as needed. Overall sentiment reflects high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Flexible
The feedback regarding Simply Contact's flexibility is overwhelmingly positive. Clients highlighted their ability to adapt to specific needs, with one noting, "Their flexibility and clear communication made the whole process smooth and stress-free." Another client remarked on their "great interaction" and described them as "very pleasant, flexible, and patient." Overall, Simply Contact is recognized for their responsiveness and adaptability, contributing significantly to client satisfaction and project success.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 13 languages:
- Arabic
- Czech
- Dutch
- English
- French
- German
- Italian
- Polish
- Romanian
- Russian
- Slovakian
- Spanish
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 47 projectsEverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.
Reviews mention High-quality work
Clients consistently praised EverHelp for delivering high-quality work, noting their impressive flexibility and speed in assembling a dedicated team. The VP of Grubhub highlighted that EverHelp's support significantly improved response times and reduced negative reviews, resulting in enhanced customer satisfaction. Their exemplary project management ensured timely delivery of tasks, exceeding expectations and providing reliable service. Overall, clients reported an excellent experience, emphasizing the value received from EverHelp's professional and effective approach.-
Back Office Outsourcing for Design Agency
5.0 Aug 26, 2024EverHelp showed exceptional project management. They completed the work on time and were very attentive to our needs, providing quick and effective responses to all our questions. They were able to execute complex tasks accurately and in a timely manner.
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Customer Support Services for App Dev Company
5.0 Jun 17, 2024We were impressed to see amazing FRT which we couldn't achieve without the EverHelp team. Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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4 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have consistently praised EverHelp for their efficient customer support solutions and operational mindset. A logistics company reported a 15% increase in customer satisfaction and a significant reduction in response times. The Head of Support Operations noted a drop in average response times from 12 hours to under 30 minutes and a rise in support satisfaction ratings. Overall, feedback reflects a positive sentiment, highlighting their adaptability and problem-solving capabilities, though some initial clarifications were needed for automation setups.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Proactive
SummitNext Technologies Sdn. Bhd. has received positive feedback for their proactive approach in project management. Clients highlighted their consistent communication and responsiveness, particularly noting that they were 'always on top of the project' and maintained a 'can-do' attitude. One client specifically praised their ability to adapt and provide timely updates, reinforcing a strong partnership. Overall, the sentiment reflects a high level of satisfaction with SummitNext's proactive engagement and commitment to client needs.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. Very organized and proactive to understand our business needs. The consistent communication and proactiveness to ensure updates are given on time.
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Social Media Management for Sales Technology Company
5.0 Mar 8, 2023Yes, they were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. Their culture and willingness to strike for the best for the client.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Reviews mention Exceeds expectations
Clients express that Solvo Global consistently exceeds expectations, particularly highlighting their unmatched talent pool and high-level professionalism. One executive noted exceptional support during the hiring process, stating, "Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship." Additionally, the seamless communication and customized service have been praised, with clients appreciating the efficiency and effectiveness in scaling their businesses.-
Business Consulting & Recruiting Servies for Booking Agency
5.0 Nov 9, 2023High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Reviews mention Open to feedback
Mercatus demonstrates a commendable openness to client feedback, as highlighted by their proactive engagement and willingness to collaborate on refining sales strategies. Clients appreciated their responsiveness, with one noting, 'Mercatus were open to our suggestions and we did not find any areas for improvement so far.' Overall, the sentiment reflects a positive client experience, emphasizing effective communication and adaptability throughout the project.-
Sales Leads Generation for HR Consulting Company
4.5 Jul 19, 2021From the first meeting to signing the contract it took both parties a while to organize ourselves - we rebranded our sales presentations, took us time to develop the messaging for contacting the prospects. Once we kicked off the project, Mercatus were open to our suggestions and we did not find any areas for improvement so far.
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Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
Reviews mention Honest
The feedback regarding Abby Connect highlights their honesty and professionalism. A client appreciated their upfront communication about potential scheduling issues, stating, "I really appreciated their honesty in being upfront about their capabilities and setting the right expectations." The overall sentiment is positive, with clients noting the effective onboarding process and the reliability of their services, which have significantly improved call handling and client interactions.-
Remote Receptionist Services for Org & Relocation Company
5.0 Jun 28, 2022Initially, Abby Connect’s onboarding person made notes about the time zone differences and told us that they would do everything they could to avoid a mistake from happening. Still, they told us that they couldn’t guarantee that it would never happen, so I really appreciated their honesty in being upfront about their capabilities and setting the right expectations. So far, we haven’t run into that issue, which is great.
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2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Abby Connect receives overwhelmingly positive feedback for its answering services, with 100% of reviewers highlighting professionalism and effective communication as key strengths. Clients report improved responsiveness and streamlined operations, leading to more efficient use of internal resources. Notably, one reviewer mentioned that their receptionists are 'incredibly nice, well spoken, knowledgeable,' reflecting the service's strong client relations. Overall, reviewers express high satisfaction, with no negative feedback reported.
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Industry Experience
Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.
Read All ReviewsSelect Industry to see insights
Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisureWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Team players
Clients consistently highlight Enshored's strong team player mentality, emphasizing their collaborative approach and no-drama attitude. One CEO noted, 'Enshored supports our team in everything we do in marketing,' showcasing their adaptability and willingness to integrate seamlessly. Additionally, their effective project management and responsiveness in communication reinforce their commitment to teamwork. Overall, the sentiment from clients indicates a high level of satisfaction with Enshored as a supportive partner.-
BPO for Marketing Company
5.0 Sep 5, 2023Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet.
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BPO & Email Support Services for Multi-Content Platform
5.0 Feb 5, 2025Even during times of uncertainty or change in leadership, they’ve experienced those waves with us and have been able to provide support. Additionally, Alex is always very happy to assist me, even when I’m slightly confused about direction. She provides advice and lets me know what they can provide us with. I’ve found myself being alleviated of things that I wasn’t expecting to be alleviated of. I lean heavily on Alex when it comes to managing the support agents and the operational aspects of our partnership. Furthermore, the support lead oversees escalations a little bit beneath me. The team dynamic has been really helpful for me.
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2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Flexible
Client feedback highlights CallZent's exceptional flexibility in adapting to evolving project needs. One client noted their ability to scale support quickly during peak seasons and adjust call scripts seamlessly, reinforcing their status as a reliable partner. Another client praised their responsiveness and proactive communication, ensuring that all project milestones were met without delays. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating CallZent's adaptability and commitment to delivering tailored solutions.-
Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. Whether it was scaling up support during a promotion or adjusting call scripts based on updated store policies, they handled everything efficiently. Their team stayed in regular contact, keeping us informed without needing constant follow-ups.
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Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025What stood out most about CallZent was their ability to blend professionalism with a genuinely human touch. Their agents didn’t just read scripts; they truly understood our brand and treated each customer with care and empathy. It felt like they were part of our internal team rather than an outside vendor. Their adaptability was also impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly. That level of flexibility, paired with their commitment to delivering a top-notch customer experience, made them a rare find in the call center industry.
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Custom Software Solution for Insurance Company
5.0 Sep 24, 2025CallZent’s project management was excellent from start to finish. They set clear timelines, kept us updated at every stage, and consistently delivered each milestone right on schedule. Anytime we had questions or needed adjustments, their team responded quickly and worked closely with us to make sure every detail was addressed. Their proactive communication and flexibility made the entire process smooth and stress-free.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 6 projectsVeza Reception is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. Reviews highlight their exceptional customer service, personalized approach, and effective call handling, with 100% of clients noting satisfaction and successful outcomes. Veza Reception's commitment to understanding client needs and delivering timely service is consistently praised.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Veza Reception has received overwhelmingly positive feedback for its answering services, with clients highlighting exceptional call management and personalized support. 100% of reviewers noted satisfaction with the company's responsiveness and communication. Clients appreciate the accessibility of the team, which has allowed them to focus on their core services. Overall sentiment reflects strong expertise in handling client interactions, contributing significantly to the efficiency of clients' operations.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
Read All ReviewsSelect Industry to see insights
Legal Construction Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Great project management
Clients consistently praised Assistring LLC for their exemplary project management skills. Feedback highlighted their effective communication and timely delivery of services, fostering strong collaborative relationships. For instance, the Director of Operations at Downing noted their 'straightforward communication and frequent updates' which significantly improved call center efficiency. Similarly, the Chief Customer Officer of Krispy Kreme commended their 'excellent project management,' which facilitated smooth integration into existing operations. Overall, the sentiment surrounding their project management is overwhelmingly positive, reflecting a commitment to meeting client needs and exceeding expectations.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective, keeping client service at a high standard.
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Call Center Services for Utility Company
5.0 Oct 23, 2024Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Their project management was excellent as we had a smooth and efficient workflow with Assistring LLC. Our collaboration with them was characterized by efficient communication, which was important in the execution of our projects. The team's dedication to meeting our specific needs and their approach to addressing challenges made a huge impact on the success of our collaboration.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Assistring LLC has received positive feedback for their exceptional customer service and operational efficiency. Clients noted significant improvements, such as reducing call drop rates from 40% to under 3% and handling tens of thousands of inbound calls monthly. The team's responsiveness and flexibility in managing multichannel support were highlighted, particularly by a client from Media Markt, who described them as a reliable strategic partner. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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- Market presence and reputation in the industry
List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.2/40.018/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other
Latest Answering Services Articles
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How to Build a Budget for Call Center Services [With Template]
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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