Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows, and support your customers by connecting them to live reps. Examine the best answering service providers below.

Inbound Services: Answering services

List of the Best Answering Services Companies

  • Helpware

    Helpware

    Amazing Customer Experiences. Together.

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY
    Service Focus
    Inbound Services

    "Helpware has consistently exceeded expectations even when we have special support needs."

    • Project Manager, NIC Virginia
  • SupportYourApp

    SupportYourApp

    Technology-enhanced Customer Support and Care

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE
    Service Focus
    Inbound Services

    "We're impressed by how they connect with different customers and find a way to approach every request."

    • Head of Customer Success, B2B Software Development Firm
  • Simply Contact

    Simply Contact

    Customer Support Made Simple

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine
    Service Focus
    Inbound Services

    "Simply Contact agents are very skilled and able to handle even the most difficult tasks."

    • Call Center Manager, Government Helpline Center
  • Fusion BPO Services

    Fusion BPO Services

    Serve 500+ Clients in 45 Centers Across 14 Nations

    $10,000+
    < $25 / hr
    10,000+
    Kolkata, India
    Service Focus
    Inbound Services

    "There are almost everywhere, with such portfolios and clientele."

    • Customer Success Manager, MirageIncorp
  • APEX Call Centers

    APEX Call Centers

    #1 Award Winning Onshore & Nearshore Call Centers

    $50,000+
    < $25 / hr
    250 - 999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    “APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”

    • Founder & CEO, Media Company
  • Remote CoWorker

    Remote CoWorker

    Award-Winning Outsourcing Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL
    Service Focus
    Inbound Services

    "They are responsive, professional, and dedicated to what they do."

    • Law Firm Administrator, United Employees Law Group
  • WOW24-7

    WOW24-7

    WOW-Support for e-Commerce: Retail, SaaS & IoT

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We are impressed by how much their staff cares about making a difference with their work."

    • COO, Monitoring Devices Manufacturer
  • Aidey

    Aidey

    OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines
    Service Focus
    Inbound Services

    "They are passionate, dedicated, and friendly."

    • CTO, Tech Company
  • UAM

    UAM

    We Drive Efficiency To Enable Business Outcomes

    $1,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL
    Service Focus
    Inbound Services

    "I'm delighted with their work from end to end."

    • Executive, Fintech Company
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider of 24/7 Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus
    Inbound Services

    "The workflow is very effective. We are in constant contact regarding the project."

    • CEO, SpotGaming Ltd
  • Abby Connect

    Abby Connect

    Convert More Callers into Customers

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV
    Service Focus
    Inbound Services

    ''Abby Connect gets the magic happening behind the scenes.''

    • Executive, Construction Manufacturing Company
  • Intelegencia

    Intelegencia

    Your partner in Technology & Business Outsourcing

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Philadelphia, PA
    Service Focus
    Inbound Services

    "A great partner with seamless support for our staff and customers."

    • VP of Operations & Sales, Buy Auto Parts
  • six eleven global services

    six eleven global services

    quality work, quality experience

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus
    Inbound Services

    "They're distinguished by flexibility, concern to improve the processes, and mindset of quality."

    • Senior Manager of Customer Service, Remote Monitoring Co
  • LawyerLine™

    LawyerLine™

    Powered by Lawyer.com

    Undisclosed
    < $25 / hr
    250 - 999
    Easton, PA
    Service Focus
    Inbound Services

    "LawyerLine is incredibly accommodating — they really tailored their services to our needs."

    • Founder, The Mark Law Firm
  • HiredSupport

    HiredSupport

    OUTSOURCING CUSTOMER SUPPORT EXPERTS - 90+ CSAT

    $1,000+
    < $25 / hr
    10 - 49
    Rancho Cucamonga, CA
    Service Focus
    Inbound Services

    "They had a very effective workflow."

    • Director of Operations, Healthy Stuff Online Ltd
  • TDCX

    TDCX

    Award-Winning Digital Economy Enabler

    $100,000+
    Undisclosed
    10,000+
    Singapore
    Service Focus
    Inbound Services

    "Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."

    • Senior Quality Manager, Tech Company
  • Valoris Center

    Valoris Center

    BUSINESS PROCESS OUTSOURCING SERVICES

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania
    Service Focus
    Inbound Services

    "Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."

    • Real Time Operations Supervisor, Glovo
  • Cleverly

    Cleverly

    #1 LinkedIn Marketing & Lead Generation Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA
    Service Focus
    Inbound Services

    "With the results they provide, they know what they’re doing, so I won't suggest a change. Keep it up!"

    • Owner, Market Research Firm
  • Wing Assistant

    Wing Assistant

    The World's Best Assistant for Business

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA
    Service Focus
    Inbound Services

    "The virtual admins provided are highly qualified and have a diverse range of skills."

    • CEO, Startup
  • LEX Reception

    LEX Reception

    We handle your calls so you can focus on your firm

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service Focus
    Inbound Services

    “LEX Reception is well-worth the money. You’re going to get a higher ROI.”

    • Attorney, Reeves Lavallee, PC
  • SureCall

    SureCall

    Doing Good With Every Call!

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada
    Service Focus
    Inbound Services

    “Our team felt a strong sense of urgency and mobilization from them.”

    • Senior Director, Sofina Foods Inc.
  • 1840 & Company

    1840 & Company

    Hire Global Vetted Talent & Teams in 150 Countries

    $1,000+
    < $25 / hr
    250 - 999
    Overland Park, KS
    Service Focus
    Inbound Services

    “They’re like a matchmaker for staff; they provide exactly what we’re looking for.”

    • Executive, Startup Incubator & Accelerator
  • IdeasUnlimited

    IdeasUnlimited

    Global Support Redefined!

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX
    Service Focus
    Inbound Services

    "We're impressed with their responsiveness and excellent project management."

    • CEO, Payclass Inc.
  • AnswerForce

    AnswerForce

    24/7 Answering Services to Power Your Business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • XACT

    XACT

    An Organic Extension of your Customer Experience.

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL
    Service Focus
    Inbound Services

    “They’re very interactive and act like a partner for us.”

    • Director of Operations, Donna Salyers Fabulous-Furs
  • Outsourcing Business Solutions

    Outsourcing Business Solutions

    Master Your Strengths, Outsource Your Weaknesses

    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA
    Service Focus
    Inbound Services

    "We could count on them."

    • Accounting Manager, Foresight Financial CPAs
  • Pac Biz Contact Center Outsourcing

    Pac Biz Contact Center Outsourcing

    Premium 24/7 Support to Grow your Business

    $1,000+
    < $25 / hr
    50 - 249
    Phoenix, AZ
    Service Focus
    Inbound Services

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    • Owner, Marketing Company
  • Flatworld Solutions

    Flatworld Solutions

    ISO certified global company with 18000+ customers

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Princeton, NJ
    Service Focus
    Inbound Services

    "We were impressed with their commitment, time flexibility, and willingness to listen to feedback."

    • Director, IT Services Company
  • LimTC

    LimTC

    Your Vision. Our Solution.

    $5,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "The project has been very successful — LimTC truly feels like an extension of our company."

    • CEO, SaaS Company
  • Outsource and Save

    Outsource and Save

    Your Global Staffing Partners

    $1,000+
    < $25 / hr
    250 - 999
    Los Angeles, CA
    Service Focus
    Inbound Services

    "Their diligence and strong appointment-setting skills were outstanding!"

    • Franchise Consultant, The Franchise Consulting Company
  • Welsend

    Welsend

    Contact Center Supplier with Strength in China

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China
    Service Focus
    Inbound Services

    "They have a competent management team, excellent service quality, and truly a value for investment!"

    • General Manager, China, HRS
  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania
    Service Focus
    Inbound Services

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • Go4Customer

    Go4Customer

    We Put Your Customers First.

    $1,000+
    < $25 / hr
    250 - 999
    Noida, India
    Service Focus
    Inbound Services

    "The strengths are speed, security, and the low price."

    • Manager, IT Industry Company
  • VSynergize

    VSynergize

    Redefining SYNERGY with your Business & Processes

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Francisco, CA
    Service Focus
    Inbound Services

    "They have an outstanding workflow — the process I have been through with this team has been seamless."

    • VP of Sales, Research Company
  • Triniter BPO

    Triniter BPO

    RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Miami, FL
    Service Focus
    Inbound Services

    "You have to rely on reviews to find the right agency." 

     "

    • Wealth Advisor, Financial Services Company
  • SRG ASIA PACIFIC

    SRG ASIA PACIFIC

    Award-Winning Outsourcing and Tech Enabler

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "They have a sustainable performance YOY, and their strong effort enables them to reach our targets."

    • Head of Service Partnership, MAXIS
  • Unee Solutions

    Unee Solutions

    ENGINE OF GROWTH FOR B2B SALES

    $1,000+
    < $25 / hr
    50 - 249
    Stafford, TX
    Service Focus
    Inbound Services

    "The quality of their work is exceptional."

    • Owner, Hospitality & leisure Company
  • Specialty Answering Service

    Specialty Answering Service

    Become one with our software.

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA
    Service Focus
    Inbound Services

    "They've exceeded my expectations."

    • Owner, Jennifer Lang Financial Services LLC
  • Octopus Tech Solutions

    Octopus Tech Solutions

    Innovative Outsourcing Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India
    Service Focus
    Inbound Services

    "They were dedicated and hardworking."

    • Head of Marketing, Sales & Client Services, Alpha Corp Development Pvt. Ltd.
  • $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada
    Service Focus
    Inbound Services

    “They deliver great service and do everything for a reasonable price.”

    • IT Director, National Homebuilding Company
Answering Services FAQs
An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

An answering service can cost anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

An answering service is an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock.

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