Top Answering Service Companies
2,748 Companies
List of the Best Answering Services Companies
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.
Reviews mention Accessible
The overall sentiment regarding accessibility of Smith.ai is highly positive. Clients appreciate the consistent availability of their dedicated account manager, who is described as 'amazing' and 'easily accessible'. One client noted the manager's promptness in handling requests and willingness to discuss issues at any time, reinforcing the company's commitment to communication and support. This accessibility has been instrumental in optimizing their client intake process, leading to significant improvements in efficiency.-
Call Center Services for Law Firm
5.0 Jul 8, 2021The Manager for my account is easily accessible whenever I want to discuss my Smith.ai services. They are always available for a scheduled call to discuss any issues. I consider them a strategic partner in optimizing my client intake process, as they have always provided very helpful suggestions for improving my intake system.
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11 of 11 Answering services reviews are 5 stars7 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Smith.ai has received overwhelmingly positive feedback for their answering services, with 92% of reviewers expressing satisfaction. Key strengths include their responsiveness, professionalism, and efficiency, evident in improved call handling and reduced missed opportunities. Clients appreciate their ability to prioritize sales leads and provide detailed reporting. Notably, 67% of reviewers highlighted the effectiveness of their AI and live agent integration, enhancing the overall customer experience. Areas for improvement are minimal, with clients noting a desire for expanded features and faster response times.
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60 of 65 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
Reviews mention Great project management
Clients have consistently praised Go Answer for their excellent project management. One client noted, 'The team is very communicative,' highlighting their responsiveness and dedication to fulfilling client needs. This positive sentiment is echoed in feedback emphasizing their willingness to accommodate requests, which enhances overall client satisfaction and allows businesses to focus on their core operations.-
Answering Services for Personal Injury Law Firm
4.5 Jul 29, 2021The project management is excellent. We typically communicate through email, and the team is very communicative.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
Reviews mention Easy to work with
Clients consistently highlight AMBS Call Center's ease of collaboration, noting their quick and responsive communication. One client remarked on the 'quick, easy, great people to work with' sentiment, while another emphasized the 'amazing service' and 'easiest contract' setup they've experienced. Additionally, feedback indicates that the representatives are 'friendly, professional, caring, and flexible,' contributing to a seamless working relationship. Overall, the sentiment surrounding ease of collaboration is overwhelmingly positive.-
Customer Service Call Center for Heating & AC Company
5.0 May 23, 2019AMBS Call Center efficiently sends information to our service technicians and reporting to me. Their representatives are easy to work with. We’ve never received negative customer feedback regarding AMBS Call Center.
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Call Center Services for In-Home Hospice Care Provider
5.0 Dec 2, 2024The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
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Call Center Services for HVAC Company
5.0 May 27, 2025Aaron's the owner help & concern to always make things right. Quick easy great people to work with. What did you find most impressive or unique about this company? They care about their business and ours.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ambs Call Center's excellent value for money, noting that their pricing fits within budgets while delivering high-quality services. One client remarked on the 'good value for cost' and the alignment of company values. Another emphasized how the service 'more than paid for years of their monthly price' by securing lost jobs. Overall, the sentiment indicates strong satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
3 of 4 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Overall, SupportYourApp has received positive feedback for its answering services, with 80% of reviewers expressing satisfaction. Key strengths include 24/7 support, effective communication, and a proactive approach to problem-solving. Clients highlighted the team's dedication and quick response times, resulting in improved customer satisfaction and streamlined support processes. Notably, 60% of clients praised the quality of support and responsiveness, while only 10% noted areas for improvement, primarily focused on further enhancing customer data accuracy.
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29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Trustworthy
The overall sentiment regarding Helpware's trustworthiness is highly positive. Clients highlighted their strong communication, integrity, and professionalism. One client noted that Helpware's team operates independently while effectively managing customer service, allowing for minimal oversight. Their proactive approach in addressing urgent issues further enhances trust. Additionally, the dedication to quality work and the establishment of a supportive culture in customer service were praised, demonstrating Helpware's reliability and commitment to client success.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Helpware has received overwhelmingly positive feedback for their Answering services, with clients highlighting their expertise and alignment with company culture. Notably, 100% of reviewers reported satisfaction with project management and timely delivery. Clients appreciated the customization of services to meet specific needs, contributing to improved metrics such as increased handle time. Overall, the sentiment reflects Helpware's strong performance and value in customer service roles.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 177 projectsRemote CoWorker is a company specializing in Contact Center Services, offering a range of solutions such as Customer Support Services, Inbound and Outbound Call Center management, and Telemarketing Services. Reviews highlight their professionalism, responsiveness, and efficient project management, with 100% of reviewers noting timely delivery and effective communication. Most clients appreciate their high ratings, flexibility, and alignment with company values.
15 of 15 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
6 of 7 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Remote CoWorker excels in providing comprehensive answering services, with 100% positive feedback across all reviews. Clients consistently praise the team's professionalism, efficiency, and ability to meet project deadlines. Notable strengths include effective communication, rapid onboarding, and tailored support for various industries, such as healthcare and legal services. One client highlighted an increase in appointment scheduling, while another reported improved operational efficiency. Overall, Remote CoWorker's expertise and commitment to client success make them a favorable choice for businesses seeking reliable answering services.
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18 of 19 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource receives overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their responsiveness and effective communication. Clients appreciate the company's ability to scale operations and improve efficiency, contributing to increased profitability. Notable strengths include proactive management and adaptability, as illustrated by their quick adjustments to staffing needs. Overall, 90% of reviewers commend Big Outsource for their reliability and excellent customer service, establishing them as a preferred partner in the industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention High-quality work
Clients consistently highlight the high-quality work delivered by Valoris Center, particularly in their outbound service and CRM solutions. One client noted that 90% of customers received calls within 15 minutes of submitting forms, emphasizing the importance of speed and quality. Additionally, the professionalism and adaptability of Valoris agents were praised, as they effectively navigated industry specifics and maintained high standards. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.-
Outbound Call Center Service for Automobile Company
5.0 Feb 21, 202390% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.
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1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Valoris Center has received overwhelmingly positive feedback in the Answering services sector, with a 95% SLA performance and a customer satisfaction (CSAT) rate reaching 92%. Clients praise their reliability, professionalism, and customer-centric approach, noting the team's ability to meet high service standards even during significant challenges. However, some reviewers suggested improving proactive consultancy and digital solution offerings. Overall, 90% of the feedback indicates a strong alignment with client needs and successful project outcomes.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 63 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Innovative
Clients consistently highlight A-SALES AB's innovative approach and proactive mindset in their projects. One client noted their commitment to continuous improvement, stating they were 'always looking for ways to innovate' and 'improve campaigns.' Another emphasized their 'innovative thinking' and proactive communication, which significantly contributed to driving business growth. Overall, the sentiment reflects high satisfaction with A-SALES AB's ability to deliver creative solutions and effective lead generation strategies.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024I really enjoyed working with them, genuinely. They are down to earth, and are always looking for ways to innovate, improve campaigns, book more meetings.
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Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024We appreciated their proactive approach, clear communication, and innovative thinking.
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8 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients noted an average of 15-22 qualified meetings per month and praised their ability to tailor outreach based on specific buyer personas. However, one review criticized the quality of service, citing unprofessional communication and ineffective lead generation. Overall, while many clients appreciated A-SALES AB's responsiveness and adaptability, a few raised concerns about the consistency of their work.Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries including IT, healthcare, business services, and advertising & marketing. Clients consistently praise their ability to generate qualified leads and enhance sales pipelines through structured outreach and tailored strategies. The overall sentiment reflects strong satisfaction, particularly in their responsiveness and project management. Their impactful results in generating meetings and leads highlight their strengths in sectors where precision and understanding of niche markets are critical.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Efficient
The overall sentiment regarding efficiency in the reviews of Hit Rate Solutions is highly positive. Clients have noted their ability to complete tasks in a timely manner, with one reviewer stating they are 'very efficient' and 'cost-effective.' Another client highlighted their organization and ability to save up to 40% in management expenses, emphasizing their strong support and care in operations. Both reviews reflect satisfaction with the company's prompt communication and adherence to deadlines.-
Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. They’re a very efficient company to work with and quite cost-effective.
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Order Processing Support for Entertainment Company
4.5 Aug 12, 2017They have efficiency, good care in what they do, and are well organized. What they know about the Asian market. On shipping costs.
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2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback in their Answering Services, boasting a 100% satisfaction rate among reviewers. Clients highlight their reliability, quick response times, and efficiency in handling incoming calls, which significantly reduces workload for in-house staff. Notably, 100% of reviewers specifically commend their prompt communication and willingness to tailor services to client needs. Areas for improvement noted include accents, but overall sentiment is highly favorable towards their expertise and impact on client operations.
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6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company
5.0 Jul 30, 2024The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 67 projectsTop Customer Service is a dedicated contact center providing comprehensive customer support services such as inbound call handling, telephonic support, and customer care services. Across their reviews, 100% of clients praised their professionalism and reliability, with 75% highlighting improved response times and reduced missed calls. Their seamless integration of AI-assisted systems and trained agents ensures efficient customer interactions and superior service quality.
26 of 26 reviews are 5 stars7 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In recent reviews, clients praised Top Customer Service for their professionalism and ability to enhance response times for customer inquiries. Notably, the team helped reduce missed calls significantly and improved communication through organized call handling and follow-ups. Clients highlighted the smooth onboarding process and consistent service quality. Overall sentiment is overwhelmingly positive, with many stating they had no areas for improvement, citing satisfaction with the results achieved in customer engagement and support.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Overall, Select VoiceCom received highly positive feedback for their Answering services, with 100% of reviews highlighting their expertise in legal intake and quality control. Clients praised their ability to deliver timely and efficient solutions, with 90% noting significant improvements in lead verification and customer interactions. Reviewers emphasized the company's adaptability and proactive problem-solving approach, making them feel valued as partners. No negative feedback was reported, reinforcing their strong impact on client projects.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, client feedback for MarKam Solutions reflects a strong overall sentiment of satisfaction and professionalism. Clients praised their exceptional project management, timely deliverables, and proactive communication. Specific highlights include a 50% increase in lead generation and a notable adaptability to client needs. One client emphasized the company's personal approach despite budget constraints, while another noted the seamless integration of their virtual assistants into existing workflows. No significant areas for improvement were identified.Was this helpful?
3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services80% Sales Outsourcing10% Back Office OutsourcingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 53 projectsAppointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.
21 of 21 reviews are 5 stars10 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, clients have consistently praised Appointment Setter Online for their professionalism and effectiveness in lead generation and appointment scheduling. Notably, a client from Saihaj Tax Service highlighted their structured approach and improved lead quality, resulting in a predictable sales pipeline. Similarly, PA Electrical Commissioning reported increased conversion rates due to pre-screened appointments. Overall, client sentiment reflects satisfaction with communication and project management, although some suggested enhancements in reporting analytics.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 32 projectsLEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.
Reviews mention Accommodating
Clients consistently describe LexReception as highly accommodating, noting their responsiveness and willingness to address issues promptly. One client highlighted their ease of onboarding and swift adjustment to call scripts, stating that the team was 'tremendously helpful' throughout the process. Another client praised their communication, mentioning how quickly LexReception implemented changes to call patching rules. Overall, the sentiment reflects a strong appreciation for LexReception's commitment to client satisfaction and support.-
Virtual Receptionist Service for Law Firm
5.0 Sep 9, 2019The workflow between our team and LexReception has been seamless. Every message has the option to answer the question of whether the virtual receptionist delivered happiness. If they did not, then feedback can be provided which someone from LexReception will promptly follow up on and correct any issues. The team at LexReception is very easy to reach and very accommodating to any requests for help and support.
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Call Answering & Appointment Setting for Law Office
5.0 May 13, 2019They do a great job. All of the calls are recorded and we can provide ratings or feedback if we feel like they need to make any adjustments. They also adapt quickly if we need to change the script if we need to and they’ve been very helpful in answering our questions.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for LEX Reception has been overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with existing systems. Clients appreciate the 24/7 availability and the personalized support from account managers, particularly noting the valuable insights provided by Latasha. Suggestions for improvement include the addition of an appointment calendar in the mobile app and support for Arabic language speakers.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 9 projectsFlairsTech is a Contact Center Services company specializing in Customer Support Services, including inbound and outbound call handling, telephonic support, and multi-tier technical assistance. Overall feedback is highly positive, with over 90% of reviews highlighting improvements in call capture rates, customer satisfaction, and reduced support costs. Clients commend FlairsTech for their professionalism, adaptability, and alignment with customer values and culture.
4 of 4 Call Center Services reviews are 5 starsUnknown avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
Read All ReviewsSelect Industry to see insights
Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, DMT Business Development has received positive feedback for their ability to generate qualified leads and expand sales pipelines. A Growth Manager from DreamX highlighted the team's effective communication and timely project management, noting an average of 1-2 meetings booked weekly with relevant companies. Clients commend DMT's expertise and adaptability, with no reported issues during the collaboration, reflecting a strong overall sentiment toward their services.Was this helpful?
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
Reviews mention Professional
Clients consistently praise 1840 & Company for their professionalism and responsiveness. One client noted, 'Always professional and on time,' highlighting their commitment to timely project delivery. Another remarked on their 'extremely organized' approach and the quality of candidates provided, stating, 'Your professionalism and speed... is something I've never seen in 5 years.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the courteous and proactive nature of the team.-
Recruitment Services for Performance Marketing Company
5.0 Aug 19, 2024They were extremely organized, well-communicated, and professional in their approach. I'm very impressed by 1840 and eager to continue working with you all even if the Meta roles didn't work out yet. Your professionalism and speed and quality of candidates is something I've never seen in 5 years of using almost a dozen agencies/consultants.
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Call Center Services for Healthcare Co
5.0 Mar 21, 2025Always professional and on time. There is always someone available if a need should arise. Proactive in ensuring there are no needs unmet.
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1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Overall feedback for 1840 & Company in the Answering services sector is highly positive, with 90% of reviewers noting improved inbound call responses and client interactions. Clients commend the team's professionalism, with 85% highlighting courteous service and proactive support. A notable outcome was a reduction in customer complaints and client losses. However, 10% of clients mentioned challenges with time zone billing transitions, indicating a minor area for improvement.
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Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback in the Answering services sector, with 100% of reviewers expressing satisfaction with their expertise and service quality. Clients particularly highlight their effectiveness in handling inquiries, providing timely assistance, and enhancing customer outreach. Notably, both reviewers mentioned improvements in client acquisition and operational efficiency attributed to Wing Assistant's dedicated team. Overall, the company is praised for its reliability and alignment with client values, with no noted areas for improvement.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
7 of 7 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Specialty Answering Service receives predominantly positive feedback for their answering services, with approximately 85% of clients expressing satisfaction regarding responsiveness and project management. Clients appreciate the quality of service, with 70% noting effective communication and tailored support. Common themes include their adaptability to client needs and the value provided at competitive pricing. While some reviewers suggest areas for improvement in staff communication skills, overall sentiment remains highly favorable, emphasizing their professionalism and operational impact.
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24 of 37 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Timely
Overall, client feedback indicates a strong sentiment towards OBI Services' timeliness. Clients consistently noted that deliverables were completed on or ahead of schedule, with one client highlighting a 20% reduction in turnaround time for data entry tasks. Another client praised their proactive communication and responsiveness to feedback, ensuring project objectives were met efficiently. Clients appreciated the clear updates and structured workflows that contributed to timely project completion, reinforcing OBI Services as a reliable partner.-
Back Office Outsourcing for Football Media Company
5.0 Aug 10, 2024They utilise Nifty Project Management which is ideal for us. They break down tasks into milestones and use the Kanban board to show us exactly where they are with the task. Their turnaround times are always timely.
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Back Office Outsourcing for Real Estate Company
5.0 Jun 5, 2025OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.
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Data Entry & Formatting Services for Investment Consultancy
5.0 Jun 23, 2025Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope.
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Data Entry & Management for Real Estate Agency
5.0 Jul 14, 2025OBI Services was punctual with every delivery and very responsive to last-minute updates or adjustments. Communication was clear and they always checked in to confirm priorities and deadlines.
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Data Entry Services for Linear Generator Technology Company
5.0 Jul 14, 2025OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout.
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5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of OBI Services reflect a strong overall sentiment, highlighting their exceptional project management and commitment to quality. Clients praised their attention to detail, with notable improvements in response times and operational efficiency—such as a 40% reduction in client response times for Operation HOPE and a 28% increase in customer satisfaction for Scrambly. While some suggested enhancements in onboarding processes, the general consensus is that OBI Services delivers reliable, efficient, and proactive support tailored to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 19 projectsExpertCallers is a professional Contact Center Services provider specializing in Inbound Call Center and Outbound Call Center support. With a focus on managing customer interactions, they have garnered overwhelmingly positive feedback, with approximately 100% of reviewers highlighting improved response times and customer satisfaction. Their ability to integrate seamlessly with clients' workflows and represent brands professionally is frequently praised.
Reviews mention High-quality work
Clients consistently highlight the high-quality work delivered by ExpertCallers, emphasizing the dedication and resilience of their team even in challenging circumstances. One client praised the company's ability to provide excellent candidates and noted their sharpness and responsiveness. The project's success metrics, including positive ROI from eCommerce sales, further reflect the effectiveness of their services. Overall, the sentiment regarding the quality of work is overwhelmingly positive, with clients appreciating both the results and the professionalism exhibited throughout the collaboration.-
Customer Service & Sales Outsourcing for Presentation Co
5.0 Mar 12, 2026They provided excellent quality of candidates from so many different countries; they're sharp, hardworking, responsive, and communicate well.
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12 of 18 reviews are 5 stars11 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the last six months, clients have consistently praised ExpertCallers for their professionalism, effective communication, and ability to integrate seamlessly into existing workflows. Notable feedback highlighted their hands-on approach, with one client stating, 'Their agents communicated clearly, handled urgent situations calmly.' Overall, clients reported improved response times, reduced missed calls, and increased customer satisfaction. Areas for improvement mentioned include the desire for more detailed reporting, but overall sentiment remains highly positive.Was this helpful?
6 of 11 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on ExpertCallers consistently highlights their competitive pricing and strong value for money. Multiple clients noted that ExpertCallers fit their budget and provided excellent service quality, leading to improved customer satisfaction and operational efficiency. For instance, one client stated, 'Good value for cost,' while another emphasized that they experienced 'significant improvements' in lead generation and customer engagement without increasing internal staffing. Overall, the sentiment reflects satisfaction with the investment relative to the outcomes achieved.Was this helpful?
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
Reviews mention Exceptional results
Clients consistently express exceptional satisfaction with Abby Connect's services, highlighting their effective call handling and friendly demeanor. One client noted, 'Abby Connect does exactly what they said they would; they take care of our clients when we can’t,' while another emphasized their thoroughness and positive impression on callers, stating, 'Abby Connect certainly excels.' Overall, the sentiment is overwhelmingly positive, with clients recommending their services for the reliability and personal touch they provide.-
Call Center Services for Insurance Brokerage
5.0 Nov 17, 2022Abby Connect does exactly what they said they would; they take care of our clients when we can’t. We’ve received positive feedback from our customers about their service. If they sounded too much like an answering service or were unable to help our clients, we wouldn’t continue working with them.
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Call Center Services for Personal Injury Law Firm
4.0 Jan 11, 2021I’m most impressed by their friendliness. I previously worked with answering services that didn’t achieve the level of friendliness and thoroughness that Abby Connect does. When it comes to making a positive impression, Abby Connect certainly excels.
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2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Abby Connect receives overwhelmingly positive feedback for its answering services, with 100% of reviewers highlighting professionalism and effective communication as key strengths. Clients report improved responsiveness and streamlined operations, leading to more efficient use of internal resources. Notably, one reviewer mentioned that their receptionists are 'incredibly nice, well spoken, knowledgeable,' reflecting the service's strong client relations. Overall, reviewers express high satisfaction, with no negative feedback reported.
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Industry Experience
Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.
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Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Reviews mention Exceptional performance
The client expressed exceptional satisfaction with TechSpeed LLC's performance, highlighting their efficiency and accuracy in managing a complex data entry project for a large non-profit organization. The client noted that TechSpeed consistently completes the task within a tight six-hour deadline and with minimal errors. Their organization, communication, and commitment to excellence were specifically praised, with the client stating, 'Techspeed is by far the most impressive data entry team I have ever worked with.' Overall, the sentiment reflects strong confidence in TechSpeed's capabilities.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Overall feedback for TECHSPEED INC's Answering services indicates a strong positive sentiment, with 100% of reviewers noting high effectiveness in project management and customer service. Notable strengths include a high call handling capability (50+ calls daily) and excellent issue resolution on first contact. Clients praised their proactive communication and commitment to quality, with no identified areas for improvement. The partnership was characterized by timely deliveries and responsiveness, leading to high client satisfaction.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
4 of 4 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have praised Ver-A-Fast for their efficient project management and strong customer service capabilities. A VP of compliance noted improved response times and reduced staffing needs, while a vendor lead highlighted their consistent achievement of service and revenue goals. Clients appreciate the company's adaptability and low turnover rates among representatives, facilitating a better understanding of client needs. Overall, feedback indicates high satisfaction with Ver-A-Fast's performance and flexibility.Was this helpful?
3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.
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More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
Reviews mention Timely
Overall, client feedback on Paragon Sales Solutions' timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time and maintain clear communication throughout the process. For instance, one client noted their project management as 'professional, flexible, and on time,' while another stated that they were 'quick to engage' and 'delivered what they said they would in full and on time.' This strong sentiment indicates a reliable partner for timely project execution.-
B2B Prospect Connection & Telemarketing for Engineering Co
5.0 Feb 29, 2024Their project management involves very fast action and prompt services and delivery time. Their highly experienced and fantastic team is responsive to our business needs, providing quick solutions and results within the time frame.
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SMM for Online Retailer
5.0 Jan 9, 2024Their project management is very efficient, delivering work on time. I am very impressed with their service thus far.
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Sales Outsourcing for Life Sciences Organization
5.0 Sep 22, 2023Their project management is very efficient, with lots of calls covered in one day as well as emails sent. They completed all tasks on time.
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Lead Generation for Digital Marketing Company
5.0 Aug 10, 2023Their project management is described as professional and attentive. They delivered what they said they would in full and on time.
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Telesales Services for Charity Company
5.0 Mar 7, 2025Assigned a lead contact for initial discussions before being referred to the telesales team. Had a dedicated team member who then kept me updated throughout the period we were working together. Once job was completed, the supervisor then contacted us again to check we were happy with the services provided. I was impressed with the speed of their service’s turnaround. Plenty of team members to support in absence of others. Great communication.
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Industry Experience
Paragon Sales Solutions has demonstrated expertise across various industries, including Education, Supply Chain, Logistics, Insurance, and Arts. Clients commend their responsiveness, effective communication, and ability to deliver tailored solutions. Feedback highlights significant impacts in enhancing lead generation, website development, and marketing strategies, fostering positive sentiments across sectors. Notably, their adaptability and commitment to client success make them a strong choice for organizations in need of sales and marketing support.
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Energy & natural resources Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Great project management
Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication.-
Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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3 of 4 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services70% Back Office Outsourcing10% Content Writing Services +110% Email MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
Reviews mention Well-organized projects
Clients consistently praised Top Virtual Assistant for their well-organized project management, noting that deliverables were completed on time and communication was clear and proactive. For instance, one client highlighted their ability to adapt quickly to changing needs, while another emphasized the improved efficiency in operations due to their structured approach. Overall, the sentiment reflects a high level of satisfaction with their organizational discipline and responsiveness, contributing significantly to clients' operational success.-
Back Office Outsourcing for Locksmith Company
5.0 Aug 15, 2025Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked.
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Call Center Services for Construction Management Software Co
5.0 Aug 18, 2025Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently.
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Back Office Outsourcing for Childcare Academy
5.0 Dec 15, 2025Their project management was excellent they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.
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Virtual Assistant Services for Daycare Center
5.0 Dec 19, 2025Project management was excellent. The team was organized, communicated regularly, and consistently met deadlines. They were responsive to our requests and adapted to our changing needs with professionalism and care.
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12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing back office support and virtual assistant services across various industries, including e-commerce, insurance, and financial management. Their clients consistently praise the company for their organizational skills, reliability, and efficiency, with approximately 90% of reviews emphasizing timely task completion and improved operational workflows. Many clients commend their excellent communication and backup support, highlighting these as key strengths.
Reviews mention Accommodating
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services' accommodating nature, particularly their willingness to adjust to changing project scopes and requests. One client noted their 'exceptional' understanding of business needs and praised their customer-focused approach. The overall sentiment reflects a strong appreciation for their flexibility and responsiveness, contributing to a positive and effective working relationship.-
Staff Augmentation for Software Company
4.5 Jul 3, 2025We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated substantial expertise across various industries, particularly in Insurance, Business Services, Retail, and eCommerce. In Insurance, they excel in managing renewals, quoting, and administrative tasks, significantly enhancing workflow efficiency and accuracy. In Business Services, they streamline operations and bookkeeping, leading to well-organized financial records. Retail clients praise their reliability in handling back-office operations and invoicing. Overall, client sentiment is highly positive, indicating their strong impact and value across these sectors.
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Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.
Reviews mention Personable
Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.
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Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received positive feedback for their Answering Services, with clients reporting a 25-40% improvement in customer satisfaction and response times. 100% of reviewers noted their effective multi-channel support and project management, highlighting a strong expertise in customer service. Notably, no negative feedback was reported regarding performance or areas for improvement, indicating high client satisfaction. Their ability to adapt strategies and maintain clear communication was also commended, making them a reliable choice for diverse customer support needs.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Accommodating
Clients consistently highlight SummitNext's accommodating nature, noting their proactive communication and adaptability to evolving project requirements. One client emphasized their impressive ability to align with specific needs and deliver timely updates, while another praised their responsiveness in addressing inquiries. Overall, the sentiment reflects a strong appreciation for SummitNext's commitment to understanding and meeting client expectations, reinforcing a positive partnership experience.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The ability to adapt and align with our needs was impressive, along with their consistent communication and proactiveness to ensure updates are given on time.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Communicative
Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Mercatus has received mixed feedback regarding their Answering services. While 75% of clients reported satisfaction with their cold calling efforts, only 25% were pleased with their LinkedIn campaign, indicating a targeted outreach issue. Clients praised Mercatus for their organization, responsiveness, and efficient project management. However, improvements are needed in ensuring relevant targeting on LinkedIn. Overall, the sentiment is positive, with clients valuing the detailed information provided and recommending Mercatus for future projects.
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Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.-
Content Editing for Global Marketing Services Provider
4.5 Jul 4, 2023The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
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Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Mandarin
- Japanese
- Spanish
- Korean
- French
- Vietnamese
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 47 projectsEverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.
Reviews mention Easy to work with
The overall sentiment regarding EverHelp's ease of collaboration is highly positive. Clients consistently highlight their smooth project management and timely responses. One client noted, 'The whole collaboration was easy for our team,' while another emphasized, 'EverHelp felt like an extension of ours, always reliable and professional.' Additionally, feedback from multiple clients recognized the team's pleasant demeanor and adaptability, further enhancing the working relationship and overall satisfaction.-
Email Support for EdTech Software Company
5.0 Aug 23, 2024The people and how easy it is to interact with them is impressive. Everything was good. We did not encounter any issues with the EverHelp team.
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Customer Support Services for App Dev Company
5.0 Jun 17, 2024Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Support for Logistics Company
5.0 Sep 11, 2025Their project management was smooth and well-organized. The Delivery Manager set everything up clearly, and all reports and updates were delivered on time. They were quick to respond to our needs, which made the whole collaboration easy for our team.
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4 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, EverHelp has received positive feedback for their structured project management and operational efficiency. Clients noted a significant reduction in response times, with one report highlighting a drop from 12 hours to under 30 minutes. Their multilingual support and proactive problem-solving approach were frequently praised, enhancing customer satisfaction. However, some clients mentioned initial challenges with complex scenarios, which were resolved through improved documentation and communication.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Collaborative
Clients have consistently praised CallZent for their collaborative approach, emphasizing their seamless integration into client teams. One client noted, 'It genuinely felt like they were part of our internal team,' highlighting their effective communication and responsiveness. Another remarked on their 'people-first approach,' which fostered a strong partnership throughout the project. Overall, the sentiment reflects high satisfaction with CallZent's collaborative efforts, contributing significantly to project success.-
Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025What stood out the most was how much they truly cared about the project, our goals, and our team. CallZent didn’t just build software; they built a partnership. Their ability to blend technical expertise with a people-first approach made the entire experience feel effortless and collaborative from day one.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
33/40.016.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services70% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other
Latest Answering Services Articles
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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