Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows, and support your customers by connecting them to live reps. Examine the best answering service providers below.

Inbound Services: Answering services

List of the Top Answering Services Companies

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  • Helpware

    Helpware

    Amazing Customer Experiences. Together.

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY
    Service Focus
    Inbound Services

    "Helpware has consistently exceeded expectations even when we have special support needs."

    • Project Manager, NIC Virginia
  • Fusion BPO Services

    Fusion BPO Services

    Serve 500+ Clients in 45 Centers Across 14 Nations

    $1,000+
    < $25 / hr
    10,000+
    Kolkata, India
    Service Focus
    Inbound Services

    "They manage to work even within holidays."

    • CEO & Founder, Delinzo
  • SupportYourApp

    SupportYourApp

    Technology-enhanced Customer Support and Care

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "They're always on the lookout to improve our processes."

    • President, Boston Carriage
  • Remote CoWorker

    Remote CoWorker

    Award-Winning Outsourcing Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL
    Service Focus
    Inbound Services

    "They are like personal assistants who can do a wide variety of jobs."

    • Founder, Planting Business
  • UAM

    UAM

    We Drive Efficiency To Enable Business Outcomes

    $1,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL
    Service Focus
    Inbound Services

    "I'm delighted with their work from end to end."

    • Executive, Fintech Company
  • APEX Call Centers

    APEX Call Centers

    #1 Award Winning Onshore & Nearshore Call Centers

    $10,000+
    < $25 / hr
    250 - 999
    Tijuana, Mexico
    Service Focus
    Inbound Services

    “They’ve exceeded our expectations, and we’re quite satisfied with their work.”

    • Managing Principal, Financial Solutions Firm
  • Simply Contact

    Simply Contact

    Customer Support Made Simple

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine
    Service Focus
    Inbound Services

    "They are easy to talk to. Scheduling meetings or training are hassle-free."

    • Growth Manager, Customer Service Provider
  • LawyerLine™

    LawyerLine™

    Powered by Lawyer.com

    Undisclosed
    < $25 / hr
    250 - 999
    Easton, PA
    Service Focus
    Inbound Services

    "LawyerLine is incredibly accommodating — they really tailored their services to our needs."

    • Founder, The Mark Law Firm
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider Customer Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus
    Inbound Services

    "We've been impressed by the quality of the resources Dalerio Consulting has offered."

    • Manager, Translating Service
  • WOW24-7

    WOW24-7

    Outsourcing "WOW" Customer Support Experiences

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "They provided such a quick onboarding and I didn't expect the quality to be as good as it is."

    • Head of Guest Experiences, Large Travel Organisation
  • Aidey

    Aidey

    OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines
    Service Focus
    Inbound Services

    "Their agility and adaptability make them stand out from the crowd."

    • Software Developer, Data Engineering Firm
  • LEX Reception

    LEX Reception

    We handle your calls so you can focus on your firm

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service Focus
    Inbound Services

    “LEX Reception is well-worth the money. You’re going to get a higher ROI.”

    • Attorney, Reeves Lavallee, PC
  • SureCall

    SureCall

    Doing Good With Every Call!

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada
    Service Focus
    Inbound Services

    “They’re invested in this process and have shown great care in providing both quality work and continuous improvement.”

    • Senior Manager IT, National Hockey Organization
  • IdeasUnlimited

    IdeasUnlimited

    Global Support Redefined!

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX
    Service Focus
    Inbound Services

    "They're quite good at following our goals to ensure we reach our targets and find ways to correct our process."

    • EVP of Sales & Marketing, Retention Credit Tax Company
  • XACT

    XACT

    An Organic Extension of your Customer Experience.

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL
    Service Focus
    Inbound Services

    "I thought their escalation process was good and it uncovered lingering issues we needed to fix with our customers."

    • Sr. Director Business Process Operations, TK Elevator
  • Cleverly

    Cleverly

    #1 B2B Marketing & Lead Generation Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA
    Service Focus
    Inbound Services

    "The value of the expertise you receive is really incredible."

    • Co-Founder & Pres, Word Nerd Creative Content & Design, LLC
  • Valoris Center

    Valoris Center

    BUSINESS PROCESS OUTSOURCING SERVICES

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania
    Service Focus
    Inbound Services

    "They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment."

    • Director, Financial Brand
  • AnswerForce

    AnswerForce

    24/7 Answering Services to Power Your Business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "It has been a wonderfully smooth experience."

    • Marketing Director, Renegade Services
  • TDCX

    TDCX

    Award-Winning Digital Economy Enabler

    $100,000+
    Undisclosed
    10,000+
    Singapore, Singapore
    Service Focus
    Inbound Services

    "Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."

    • Senior Quality Manager, Tech Company
  • Abby Connect

    Abby Connect

    Convert More Callers into Customers

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV
    Service Focus
    Inbound Services

    "They're very reliable and affordable." "

    • Owner, The Bee Heat & AC
  • Vertical Computers

    Vertical Computers

    Tech Services that Maximize Security & Success

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chino, CA
    Service Focus
    Inbound Services

    “Vertical Computers’ project management is consistent and quick.”

    • COO, RehabAbilities
  • Pac Biz Contact Center Outsourcing

    Pac Biz Contact Center Outsourcing

    Premium 24/7 Support to Grow your Business

    $1,000+
    < $25 / hr
    50 - 249
    Phoenix, AZ
    Service Focus
    Inbound Services

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    • Owner, Marketing Company
  • VSA Prospecting

    VSA Prospecting

    We are your brand's most trusted voice.

    $10,000+
    $50 - $99 / hr
    50 - 249
    Haddon Township, NJ
    Service Focus
    Inbound Services

    “VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking.”

    • Product Manager, Online Perinatal Education Company
  • Veta Virtual

    Veta Virtual

    Free Up Your Time And Grow Your Business!

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada
    Service Focus
    Inbound Services

    "Intakes were completed in full with enough detail to provide legal advice to potential clients."

    • President, Benchmark Legal Offices
  • Outsource and Save

    Outsource and Save

    Your Global Staffing Partners

    $1,000+
    < $25 / hr
    250 - 999
    Los Angeles, CA
    Service Focus
    Inbound Services

    "Their diligence and strong appointment-setting skills were outstanding!"

    • Franchise Consultant, The Franchise Consulting Company
  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania
    Service Focus
    Inbound Services

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • Flatworld Solutions

    Flatworld Solutions

    ISO certified global company with 18000+ customers

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Princeton, NJ
    Service Focus
    Inbound Services

    “Flatworld Solutions has very talented and hardworking people.”

    • Sales Manager, Resolvly LLC
  • Welsend

    Welsend

    Contact Center Supplier with Strength in China

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China
    Service Focus
    Inbound Services

    "These are a team of lovely, tireless, brave, patient, and passionate agents!"

    • Operations Lead, Government Hotline Team
  • Go4Customer

    Go4Customer

    We Put Your Customers First.

    $1,000+
    < $25 / hr
    250 - 999
    Noida, India
    Service Focus
    Inbound Services

    "The strengths are speed, security, and the low price."

    • Manager, IT Industry Company
  • Triniter BPO

    Triniter BPO

    RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Miami, FL
    Service Focus
    Inbound Services

    "You have to rely on reviews to find the right agency." 

     "

    • Wealth Advisor, Financial Services Company
  • VSynergize

    VSynergize

    Redefining SYNERGY with your Business & Processes

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Francisco, CA
    Service Focus
    Inbound Services

    "They have an outstanding workflow — the process I have been through with this team has been seamless."

    • VP of Sales, Research Company
  • SRG ASIA PACIFIC

    SRG ASIA PACIFIC

    Award-Winning Outsourcing and Tech Enabler

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "They have a sustainable performance YOY, and their strong effort enables them to reach our targets."

    • Head of Service Partnership, MAXIS
  • LimTC

    LimTC

    Your Vision. Our Solution.

    $5,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "The project has been very successful — LimTC truly feels like an extension of our company."

    • CEO, SaaS Company
  • Invensis

    Invensis

    Trusted by Over 500 Organizations World Over

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bengaluru, India
    Service Focus
    Inbound Services

    "Their customer service is amazing."

    • HR Manager, Marketing Firm
  • Unee Solutions

    Unee Solutions

    ENGINE OF GROWTH FOR B2B SALES

    $1,000+
    < $25 / hr
    50 - 249
    Stafford, TX
    Service Focus
    Inbound Services

    "The quality of their work is exceptional."

    • Owner, Hospitality & leisure Company
  • Specialty Answering Service

    Specialty Answering Service

    Become one with our software.

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA
    Service Focus
    Inbound Services

    "They've exceeded my expectations."

    • Owner, Jennifer Lang Financial Services LLC
  • Octopus Tech Solutions

    Octopus Tech Solutions

    Innovative Outsourcing Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India
    Service Focus
    Inbound Services

    "They were dedicated and hardworking."

    • Head of Marketing, Sales & Client Services, Alpha Corp Development Pvt. Ltd.
  • Abacus Cambridge Partners

    Abacus Cambridge Partners

    Your Transformation Partner

    Undisclosed
    Undisclosed
    50 - 249
    London, United Kingdom
    Service Focus
    Inbound Services

    "They're one of our team's best and most technically proficient elements."

    • Application Architect, Du Telecom
  • Remote Team Solutions

    Remote Team Solutions

    Building Great Teams for Great Companies

    Undisclosed
    Undisclosed
    50 - 249
    Torreón, Mexico
    Service Focus
    Inbound Services

    "It's as if they're right here since they communicate immediately and provide the support we need at all times."

    • CEO, BM Solutions
  • ITCube Solutions Pvt. Ltd.

    ITCube Solutions Pvt. Ltd.

    Making IT your competative advantage

    $25,000+
    $25 - $49 / hr
    250 - 999
    Cincinnati, OH
    Service Focus
    Inbound Services

    “I was most impressed with ITCube Solutions Pvt. Ltd.’s upfront designs, functional requirements, and documentation.”…

    • President, EnSight Technologies

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Answering Services FAQs
An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

An answering service can cost anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

An answering service is an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock.