Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows, and support your customers by connecting them to live reps. Examine the best answering service providers below.
List of the Best Answering Services Companies
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UndisclosedUndisclosed250 - 999Portland, OR
“Their team works together to deliver the best possible customer service.”
- Marketing Associate, Tech Company
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UndisclosedUndisclosed50 - 249Margate, FL
"Successful execution and great communication are a hallmark of Answering Service Care’s work."
- CFO & Founder, Flores & Foley Roofing
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UndisclosedUndisclosed10 - 49Columbus, GA
“Voice Link’s response times when we have changes to our calls and schedules are good.”
- CEO, Primary Care & Telemedicine Company
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UndisclosedUndisclosed10 - 49Garden City, NY
"We’re impressed with how professional and even-keeled their representatives are."
- Lead Attorney & Founder, Law Firm
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UndisclosedUndisclosed50 - 249Butler, NJ
“My engagement with Anserve Inc. has worked out well.”
- Owner, Lock & Safe Company
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UndisclosedUndisclosed250 - 999Los Altos, CA
"We get recordings of all the calls taken, which are great tools to help with quality assurance."
- Attorney & Partner, The E A Wood Law Firm
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Undisclosed< $25 / hr50 - 249Jackson, MI
"The process between the initial purchase to getting where we needed to be as an organization was frictionless."
- VP of Client Success, Managing Partner, IMPACT
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UndisclosedUndisclosed250 - 999Tallahassee, FL
"It's been running smoothly, and they're doing exactly what I need."
- Owner, Jonesly MMA Academy
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Undisclosed< $25 / hr50 - 249Portland, OR
"Availability and communication are their team’s most impressive qualities."
- CEO, Innovative Financial Capital Solutions Inc
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UndisclosedUndisclosed250 - 999Duluth, GA
“Moneypenny provides us with useful information that allows us to get back to clients promptly.”
- Executive Director, HELP Initiative, Inc.
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
"Helpware has consistently exceeded expectations even when we have special support needs."
- Project Manager, NIC Virginia
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
"We're impressed by how they connect with different customers and find a way to approach every request."
- Head of Customer Success, B2B Software Development Firm
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
"Simply Contact agents are very skilled and able to handle even the most difficult tasks."
- Call Center Manager, Government Helpline Center
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$10,000+< $25 / hr10,000+Kolkata, India
"There are almost everywhere, with such portfolios and clientele."
- Customer Success Manager, MirageIncorp
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$50,000+< $25 / hr250 - 999Fort Lauderdale, FL
“APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”
- Founder & CEO, Media Company
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
"They are responsive, professional, and dedicated to what they do."
- Law Firm Administrator, United Employees Law Group
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
"We are impressed by how much their staff cares about making a difference with their work."
- COO, Monitoring Devices Manufacturer
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$1,000+< $25 / hr10 - 49Manila, Philippines
"They are passionate, dedicated, and friendly."
- CTO, Tech Company
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$1,000+< $25 / hr250 - 999Miami Beach, FL
"I'm delighted with their work from end to end."
- Executive, Fintech Company
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$1,000+< $25 / hr50 - 249Durrës, Albania
"The workflow is very effective. We are in constant contact regarding the project."
- CEO, SpotGaming Ltd
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
''Abby Connect gets the magic happening behind the scenes.''
- Executive, Construction Manufacturing Company
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Undisclosed< $25 / hr1,000 - 9,999Philadelphia, PA
"A great partner with seamless support for our staff and customers."
- VP of Operations & Sales, Buy Auto Parts
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
"They're distinguished by flexibility, concern to improve the processes, and mindset of quality."
- Senior Manager of Customer Service, Remote Monitoring Co
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Undisclosed< $25 / hr250 - 999Easton, PA
"LawyerLine is incredibly accommodating — they really tailored their services to our needs."
- Founder, The Mark Law Firm
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$1,000+< $25 / hr10 - 49Rancho Cucamonga, CA
"They had a very effective workflow."
- Director of Operations, Healthy Stuff Online Ltd
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$100,000+Undisclosed10,000+Singapore
"Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."
- Senior Quality Manager, Tech Company
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$1,000+< $25 / hr250 - 999București, Romania
"Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."
- Real Time Operations Supervisor, Glovo
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
"With the results they provide, they know what they’re doing, so I won't suggest a change. Keep it up!"
- Owner, Market Research Firm
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$1,000+< $25 / hr50 - 249Berkeley, CA
"The virtual admins provided are highly qualified and have a diverse range of skills."
- CEO, Startup
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UndisclosedUndisclosed250 - 999Portland, OR
“LEX Reception is well-worth the money. You’re going to get a higher ROI.”
- Attorney, Reeves Lavallee, PC
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$1,000+< $25 / hr50 - 249Calgary, Canada
“Our team felt a strong sense of urgency and mobilization from them.”
- Senior Director, Sofina Foods Inc.
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$1,000+< $25 / hr250 - 999Overland Park, KS
“They’re like a matchmaker for staff; they provide exactly what we’re looking for.”
- Executive, Startup Incubator & Accelerator
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$1,000+< $25 / hr50 - 249Sugar Land, TX
"We're impressed with their responsiveness and excellent project management."
- CEO, Payclass Inc.
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
"We appreciate how AnswerForce thinks outside the box to discover opportunities."
- Founder, E-Commerce Company
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
“They’re very interactive and act like a partner for us.”
- Director of Operations, Donna Salyers Fabulous-Furs
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$1,000+< $25 / hr50 - 249Philadelphia, PA
"We could count on them."
- Accounting Manager, Foresight Financial CPAs
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$1,000+< $25 / hr50 - 249Phoenix, AZ
"We found Pac Biz to be a great, cost-effective solution to maximize customer experience."
- Owner, Marketing Company
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
"We were impressed with their commitment, time flexibility, and willingness to listen to feedback."
- Director, IT Services Company
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$5,000+< $25 / hr250 - 999Kyiv, Ukraine
"The project has been very successful — LimTC truly feels like an extension of our company."
- CEO, SaaS Company
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$1,000+< $25 / hr250 - 999Los Angeles, CA
"Their diligence and strong appointment-setting skills were outstanding!"
- Franchise Consultant, The Franchise Consulting Company
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
"They have a competent management team, excellent service quality, and truly a value for investment!"
- General Manager, China, HRS
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$250,000+< $25 / hr1,000 - 9,999București, Romania
"They provide frequent and proactive communication."
- Global Customer Care Director, AI Computing Company
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$1,000+< $25 / hr250 - 999Noida, India
"The strengths are speed, security, and the low price."
- Manager, IT Industry Company
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$1,000+< $25 / hr1,000 - 9,999San Francisco, CA
"They have an outstanding workflow — the process I have been through with this team has been seamless."
- VP of Sales, Research Company
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$5,000+< $25 / hr1,000 - 9,999Miami, FL
"You have to rely on reviews to find the right agency."
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- Wealth Advisor, Financial Services Company
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
"They have a sustainable performance YOY, and their strong effort enables them to reach our targets."
- Head of Service Partnership, MAXIS
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$1,000+< $25 / hr50 - 249Stafford, TX
"The quality of their work is exceptional."
- Owner, Hospitality & leisure Company
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UndisclosedUndisclosed10 - 49King of Prussia, PA
"They've exceeded my expectations."
- Owner, Jennifer Lang Financial Services LLC
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$1,000+< $25 / hr50 - 249Amritsar, India
"They were dedicated and hardworking."
- Head of Marketing, Sales & Client Services, Alpha Corp Development Pvt. Ltd.
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$1,000+Undisclosed250 - 999Calgary, Canada
“They deliver great service and do everything for a reasonable price.”
- IT Director, National Homebuilding Company
An answering service can cost anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.
An answering service is an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock.