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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Receptive
Clients have expressed a positive sentiment regarding the receptiveness of the service teams. One client noted Moneypenny's team as 'friendly, timely, and receptive to my requests,' highlighting their ability to quickly make corrections when issues arise. Another client praised VoiceNation for being 'available and efficient,' stating they actively listen to feedback and work to improve. Overall, the feedback indicates a strong commitment to addressing client needs and maintaining open communication.-
Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Moneypenny USA highlights a generally positive experience, especially regarding their onboarding and initial customer service. One client noted timely delivery of services but expressed concerns over unexpected charges and inconsistent service quality over time. While they appreciated the effectiveness of after-hours call handling, there were suggestions for improved ongoing customer support and clearer communication regarding terms of service.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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- English
- Spanish
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Veza Reception
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UndisclosedUndisclosed10 - 49Phoenix, AZServices provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 6 projectsVeza Reception is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. Reviews highlight their exceptional customer service, personalized approach, and effective call handling, with 100% of clients noting satisfaction and successful outcomes. Veza Reception's commitment to understanding client needs and delivering timely service is consistently praised.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Veza Reception has received positive feedback for their exceptional customer service and effective communication. A client noted their ability to replace an old call center efficiently, resulting in successful job scheduling. The assigned team delivered tasks on time and demonstrated responsiveness to client needs. Overall sentiment indicates satisfaction with their services, with no reported areas for improvement.Was this helpful?
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Veza Reception has received overwhelmingly positive feedback for its answering services, with clients highlighting exceptional call management and personalized support. 100% of reviewers noted satisfaction with the company's responsiveness and communication. Clients appreciate the accessibility of the team, which has allowed them to focus on their core services. Overall sentiment reflects strong expertise in handling client interactions, contributing significantly to the efficiency of clients' operations.
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Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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UndisclosedUndisclosed10 - 49Kolkata, India
Services provided
40% Call Center Services30% Search Engine Optimization10% Back Office Outsourcing +210% Content Writing Services10% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 10 projectsStaybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Precision Parts Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$200,000 – $999,999 avg. project costAnswering services Experience
SPLACE BPO has received positive feedback for their Answering services, with 85% of reviewers highlighting their effective communication and project management skills. Clients appreciate the team's adaptability and innovative ideas, often noting their ability to meet deadlines. However, 15% of feedback pointed out occasional performance issues with some team members. Overall, clients recommend investing time in training to maximize the benefits of working with SPLACE BPO, emphasizing their professionalism and responsiveness.
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Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Assistring LLC has received positive feedback over the last six months, with clients highlighting their exceptional customer service support and operational efficiency. For instance, Royal Nawaab praised their ability to reduce call drop rates from 40% to under 3%, while Media Markt noted improved sales performance and seamless multichannel support. Clients commend Assistring's alignment with company values and their proactive collaboration in optimizing processes, solidifying their reputation as a reliable partner.Was this helpful?
2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Reviews for Assistring LLC in Answering services are overwhelmingly positive, with 90% of clients noting significant improvements in customer satisfaction and efficiency. Clients commend their expertise in managing call center operations, leading to reduced response times and increased positive feedback. Notable strengths include effective project management and a commitment to quality service. Areas for improvement highlighted include enhancing technology for tracking customer interactions. Overall, Assistring LLC is recognized as a reliable partner in elevating customer service operations.
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Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
9 of 9 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the past six months, Startupr has received overwhelmingly positive feedback from clients across various industries. Notable successes include generating 10 qualified meetings in two months for a healthcare client and booking 62 meetings for a SaaS company, contributing significantly to revenue growth. Clients praised Startupr's organized project management, responsiveness, and effective communication. The emphasis on targeted outreach and transparent reporting was particularly appreciated, leading to high-quality leads and measurable ROI. Overall, clients expressed satisfaction with the results and ongoing collaboration.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume.
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Design Software Medical Gaming Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Startupr for its cost-effectiveness and value for money. Multiple reviews highlighted that their pricing fit within budget constraints while delivering significant results, such as generating qualified meetings at a blended cost of approximately $575 to $750 per meeting. One client noted their pay-per-appointment model as a standout feature, emphasizing accountability for results. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the return on investment and the quality of leads generated.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
Services provided
10% Call Center Services15% Business Consulting15% Fractional CMO Services +610% Branding10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, AspireSix has received positive feedback for their effective branding and go-to-market strategy revamp, which resulted in successful lead generation and business closure. Clients commend their timely project management and responsive communication, highlighting their broad range of services. A CEO from Bay Computing Group noted their impressive culture fit and value for cost, stating they exceeded expectations in all areas. Overall sentiment reflects strong satisfaction and a high likelihood of recommending AspireSix.Was this helpful?
Industry Experience
AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
75% Answering services13% Inbound appointment scheduling12% Virtual receptionistAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.-
Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource receives overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their responsiveness and effective communication. Clients appreciate the company's ability to scale operations and improve efficiency, contributing to increased profitability. Notable strengths include proactive management and adaptability, as illustrated by their quick adjustments to staffing needs. Overall, 90% of reviewers commend Big Outsource for their reliability and excellent customer service, establishing them as a preferred partner in the industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Fusion CX's unique expertise, particularly highlighting their extensive range of services including customer service, telesales, and technical support. One client noted that Fusion's agents possess significant experience, which enhances their ability to handle customer issues effectively. Additionally, clients appreciate the time and cost savings achieved, estimating a 30% reduction in operational expenses. Overall, feedback indicates a high level of satisfaction with Fusion CX's specialized capabilities.-
IT Services Lead Generation
5.0 Aug 18, 2017The service provider excels in communication, networking, and problem-solving skills. These attributes contribute significantly to their unique expertise, making them a reliable partner for various projects.
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Industry Experience
Fusion BPO Services has garnered positive feedback across various industries, including Retail, Hospitality, Business Services, Telecommunications, Manufacturing, and Information Technology. They are praised for their strong communication, problem-solving skills, and ability to enhance customer experience, notably increasing sales in retail and hospitality sectors. Clients highlight their cost-effectiveness and operational support, making them a suitable partner for businesses seeking efficient outbound and call center services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed positive sentiments regarding the company's cost and value for money. One client noted, 'They had the best price for our company,' while another highlighted, 'They offer the best price in the market.' Despite some feedback indicating a desire for improved pricing structures, overall, clients appreciate the savings in both time and labor, with one stating they save '$4000 a month' and another mentioning significant monthly savings, thus affirming the company's competitive pricing.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention High-quality work
Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.-
Outbound Call Support for Hotel Chain
5.0 Feb 15, 2022They have a competent management team, excellent service quality, and truly a value for investment!
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5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Answering servicesSee all 10 projectsBoldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
90% Answering services10% Inbound appointment schedulingSee all 36 projectsWOW24-7 is a distinguished provider of Contact Center Services and Customer Support Services, delivering 24/7 Phone Support and Call Handling to enhance customer experiences. Reviews highlight their professionalism, responsiveness, and commitment to continuous improvement, with 100% of feedback emphasizing their reliability and adaptability. Customer satisfaction is consistently high, with multiple clients noting improvements in service quality and efficiency.
5 of 7 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, clients have consistently praised WOW24-7 for their responsiveness, professionalism, and commitment to service improvement. Feedback highlights significant enhancements in ticket response times and overall support efficiency. A notable comment from a Head of Support emphasized their proactive engagement and clear communication, fostering a partnership-like relationship. While some areas for deeper product knowledge were identified, overall sentiment remains highly positive, with clients appreciating their adaptability and dedication to quality service.Was this helpful?
0 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
The overall feedback for WOW24-7's answering services is highly positive, with 100% of reviewers noting effective communication and responsiveness to needs. Clients emphasized the company's strengths in accommodating international callers and demonstrating a commitment to continuous improvement. Notable client feedback highlights the proactive management and reliability of the team, contributing positively to operational success. Client satisfaction is evident, as no areas for improvement were identified.
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14 of 17 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 41 projectsLimTC is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. They boast a strong track record, with a remarkable 90% positive feedback rate emphasizing their project management, multilingual support, and dedication to customer satisfaction. Notably, 75% of reviews highlight their cultural alignment and professional expertise in seamlessly integrating with clients' teams.
Reviews mention High-quality work
Clients consistently commend LimTC for delivering high-quality work, noting significant improvements in customer satisfaction and operational efficiency. One client highlighted a 40% reduction in onboarding time and a rise in Net Promoter Score from 45 to 70 within six months. Another praised their effective onboarding of new agents and timely project delivery, resulting in enhanced customer service and retention. Overall, feedback reflects a strong sentiment of satisfaction with LimTC's capabilities and results.-
Customer Service Support for Software Development Company
5.0 Sep 14, 2023What stood out most about LimTC was their unwavering commitment to exceeding our expectations. They achieved our set objectives and proactively identified areas for improvement and implemented innovative solutions. Their ability to deliver significant improvements in NPS and customer satisfaction is truly impressive.
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Customer Support Services for AI Discovery Platform
5.0 Aug 24, 2023I found it very impressive how they understood our business and basically hit the ground running from the very first employee we hired through LimTC. Additionally, I was impressed by the quality of candidates they offered during the staffing phase. Each candidate brought to the interview was exactly what we were looking for.
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Managed IT Services & Consulting for IT Consulting Company
5.0 Jul 7, 2023They've truly lived up to their guarantee of providing excellent outcomes, ensuring that our objectives were not only met but exceeded. LimTC's project management was exemplary. They consistently delivered items on time and ensured effective communication throughout the project.
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Lead Gen and Sales for Commercial Real Estate Firm
5.0 Feb 1, 2019I was impressed by how much effort each and every specialist invests in their work. Limitless Technology Consultants (LimTC) filters out the best professionals from the industry to join their team. Depending on a client’s specific needs and requirements, they carefully assign the right resources to different projects.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed satisfaction with LimTC's ability to handle a significant volume of customer support tasks, achieving a 90% call response rate. The company's alignment with client cultures and proactive feedback solicitation were highlighted as strengths. However, some noted the lack of prioritization in task management. Overall, feedback reflects a positive sentiment regarding value for cost and the team's adaptability to client needs.Was this helpful?
Industry Experience
LimTC demonstrates strong expertise across various industries, notably in insurance, information technology, and education. Clients commend their effective customer support and lead generation services, resulting in improved satisfaction and operational efficiency. In insurance, they excelled in multilingual client support. In IT, they enhanced customer service efficiency and response times. In education, LimTC facilitated seamless onboarding and administrative tasks. Overall, sentiment across industries is highly positive, indicating LimTC's solid culture fit, adaptability, and commitment to client success.
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Information technology eCommerce IT Services Advertising & marketing Education Financial services Real estate Software Insurance Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Answering Service Care for their professionalism, helpfulness, and thoroughness in delivering 24/7 customer service, call screening, and forwarding. One client from Wild Bill's Soda Co. noted the ease of communication with franchisees and suppliers, highlighting the effective connection facilitated by the service. Overall, feedback indicates high satisfaction with their responsiveness and project management, with no reported areas for improvement.Was this helpful?
2 of 3 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Overall, reviews for Answering Service Care within the Answering services category are predominantly positive, with 80% of clients expressing satisfaction with their responsiveness and bilingual capabilities. Key strengths include 24/7 live agent support, effective call handling, and timely message delivery. Notable feedback highlights the company's reliability, with one client stating they have received 'never a single complaint' in over twenty years. Some areas for improvement include enhancing agent energy and addressing occasional training issues.
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9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.-
Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for HelpSquad reflect a strong positive sentiment, highlighting exceptional communication and effective guest service management. Clients note a 25% increase in active guest communication and a 33% reduction in labor costs as significant achievements. One client emphasized the company's alignment with their values and praised the team's responsiveness and attention to detail throughout the project. Overall, HelpSquad is recognized for delivering timely and valuable services that meet client needs.Was this helpful?
4 of 4 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
HelpSquad has received overwhelmingly positive feedback for their Answering Services, with all reviews reflecting satisfaction with their professionalism and responsiveness. Key strengths include timely chat and call handling, effective appointment scheduling, and impressive project management. Notably, 100% of reviewers praised the quality of service and support, contributing to measurable outcomes like increased efficiency and reduced customer churn. Clients highlighted HelpSquad's ability to understand specific needs and adapt quickly, emphasizing their value in enhancing business operations.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
Reviews mention Understands their clients' needs
The feedback regarding Outsource and Save indicates a strong understanding of client needs, with clients highlighting their effective communication and responsiveness. One client praised their onboarding manager, Amabia, for her proactive approach in maintaining service quality and addressing concerns promptly. Clients noted significant improvements in customer service metrics, such as reduced hold times and positive survey results. Overall, the sentiment reflects satisfaction with their tailored solutions and expertise in complex administrative functions.-
Call Center Services for Management Service Organization
5.0 Apr 13, 2022I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process.
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1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated expertise across various industries including Medical, Energy & Natural Resources, Manufacturing, Financial Services, and Healthcare. Clients in the Medical industry praise their effective lead generation and responsiveness, while the Energy sector appreciates their appointment-setting capabilities. The Manufacturing sector highlights their thorough communication and ability to identify key decision-makers. Overall, feedback indicates strong performance, adaptability, and a high level of customer service across all industries, making Intelemark a versatile partner for clients seeking lead generation and appointment-setting solutions.
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Healthcare Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Intelemark for their cost-effectiveness and the value they deliver. One client noted a successful engagement for under $5,000, stating that the appointments generated paid for themselves. Another mentioned spending around $25,000, highlighting the high quality of leads produced. Despite some clients acknowledging higher costs compared to previous services, they consistently reported solid results and a strong return on investment, indicating that Intelemark offers good value for money.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Mareketing & IT Company
5.0 — A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call Read moreWas this helpful?
Industry Experience
Go4Customer has demonstrated expertise in various industries, particularly in Information Technology and Other Industries. Clients in IT praised their efficient call handling and contribution to customer satisfaction, while feedback from the residential support sector highlighted their personalized approach, operational support, and compliance adherence. Overall sentiment is positive across both industries, with strengths in responsiveness, effective communication, and impactful outcomes such as increased client satisfaction and operational efficiency.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Go4Customer for their competitive pricing and overall value for money. The CEO of Barrantes Group Living Inc. highlighted 'good value for cost' as a key reason for choosing them, while Digital Baba Online noted that their pricing fit the budget and provided 'good value for cost'. Additionally, one client reported saving approximately $4,000 monthly, emphasizing their affordability and efficient service delivery. Overall, sentiment regarding cost-effectiveness and service quality is highly positive.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
Reviews mention Understands their clients' needs
Clients consistently highlight VSynergize's deep understanding of their unique needs and industries. For instance, a CEO commended their 'deep understanding of the food industry' and responsiveness to requirements, while a Senior Business Development Manager noted their dedication to comprehensively understanding the client's business, leading to a personalized sales strategy. Overall, the sentiment is overwhelmingly positive, emphasizing VSynergize's capability to align their services with client objectives effectively.-
Sales Outsourcing for Food Company
5.0 Jul 24, 2023They are responsive to our needs. What did you find most impressive or unique about this company? 1. Deep Understanding of the food industry. 2. Attention to detail and commitment to quality.
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Sales Outsourcing & Call Center Support for Consulting Firm
5.0 Jul 20, 2023Vsynegize exhibited exemplary project management throughout the engagement. We were impressed with their dedication to understanding our business inside and out. They took the time to familiarize themselves with our products, services, and target audience, which resulted in a personalized and effective sales approach.
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1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing & Call Center Support for Consulting Firm
5.0 — To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided Read moreWas this helpful?
Industry Experience
VSynergize has demonstrated robust expertise across various sectors, including publishing, consulting, information technology, telecommunications, and transportation. Clients highlight the company's strengths in sales outsourcing, call center services, and market analysis. Positive feedback underscores their responsiveness, dedication to understanding client needs, and ability to drive measurable results, such as significant increases in sales and lead generation. Overall, VSynergize is well-suited for organizations seeking enhanced sales strategies and customer engagement within these industries.
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Publishing Consulting Information technology Telecommunications Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
VSynergize is perceived as offering good value for money, with clients noting that their pricing is competitive and aligns well with budgets. One client highlighted that while they were not the cheapest, their value proposition was appealing compared to others. Another client emphasized that their pricing structure is designed with client needs in mind, resulting in significant savings, both in time and costs. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Detail-oriented
Clients consistently praised Aidey's detail-oriented approach, noting their commitment to accuracy and thoroughness. For instance, one client highlighted Aidey’s ability to flag mismatches and errors, which significantly improved invoice processing efficiency. Another client commended their understanding of complex operational nuances, stating that Aidey went the extra mile to ensure quality. Overall, the sentiment regarding Aidey’s attention to detail is overwhelmingly positive, reflecting their dedication to delivering high-quality results and improving client processes.-
Call Center Services for Integration Solutions Co
5.0 Jun 16, 2025What really impressed me about AIDEY was the way they treated our business like it was their own. They didn’t just complete tasks — they actively looked for ways to help us improve processes and deliver better service to our customers. Their dedication, attention to detail, and genuine interest in our success made them feel like part of our team rather than just an outside vendor.
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Back Office Outsourcing for Chemical Manufacturing Company
5.0 Jun 17, 2025They were very self-managing. Once the SOPs were finalized, we barely had to check in more than once a week. All deadlines were hit, and they even helped flag issues we hadn’t caught ourselves — like inconsistent part numbers from our warehouse uploads. Their thoroughness. We didn’t expect outsourced staff to understand the nuances of our work, but they truly went the extra mile to understand how our field ops connected to back-office data. That attention to detail is rare.
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BPO & Back Office Outsourcing for FinTech Co
5.0 Jun 20, 2025They cared about accuracy and asked smart questions rather than blindly following instructions. This attention to detail ensured that processes were adjusted as needed and errors were minimized. Such an approach significantly contributed to reducing invoice processing time and enhancing overall efficiency.
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14 of 14 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Integration Solutions Co
5.0 — Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Results-oriented
The feedback regarding AnswerForce's results-oriented approach is overwhelmingly positive. Clients have noted that the service ensures no calls go unanswered, significantly improving staff efficiency by approximately 10%. One client highlighted the seamless integration with Slack, stating that it enhanced their incident handling. Another emphasized the company's customer-focused attitude, delivering clear, concise solutions that effectively addressed high call volumes and after-hours needs, resulting in no missed SLAs.-
Answering Services for IT Services Firm
5.0 Nov 16, 2020We never miss a call or have one go to voicemail. My staff get a full message with a Simple Slack integration which makes them much more efficient in recording and handling incidents. I estimate that staff efficiency improvement at around 10%. You can't put a value on good customer service. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration. We no longer miss SLA's.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerForce as offering excellent value for money, particularly highlighting its competitive pricing and comprehensive service features. One client noted, 'The completeness of the service offering and features for a price that is comparable to those who are offering less.' Another praised the responsiveness and adaptability of the service, stating, 'They fit seamlessly into our daily operations.' However, there were mentions of pricing concerns, with some clients suggesting that rates could be lower. Overall, the sentiment leans positively towards the company's cost-effectiveness.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 100 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
IdeasUnlimited has received overwhelmingly positive feedback for its Answering services, with 100% of reviewers noting high satisfaction. Clients highlight the provider's expertise in customer support, flexibility during peak periods, and effective communication, with measurable outcomes such as 80%+ call service levels and 90%+ first contact resolution. Notably, 90% of reviewers commend their responsiveness and professionalism, indicating a strong alignment with client needs and a commitment to service excellence.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise IdeasUnlimited for their exceptional value for money and cost-effectiveness. Numerous reviews highlight that the company's pricing aligns well with client budgets while delivering high-quality services. For instance, one client noted that choosing IdeasUnlimited was due to their 'good value for cost' and another emphasized their flexibility during service peaks. Overall, the sentiment reflects satisfaction with the return on investment, as clients report improved customer satisfaction and operational efficiency without exceeding budget constraints.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Reliable
Clients express a strong sentiment of reliability regarding Emapta's services. One CEO noted their consistent delivery on expectations, highlighting effective communication and support during transitions, such as moving to remote work due to COVID-19. They emphasized Emapta as a dependable offshore partner, stating, 'If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.' Overall, feedback reflects satisfaction with Emapta's commitment to client needs.-
BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention High-quality work
Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Answering & Customer Services for Advertising Firm
4.5 Aug 12, 2017They offer good call quality and customer service.
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3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Team players
The overall sentiment regarding DialAmerica as team players is highly positive. Clients appreciate their collaborative approach, noting that DialAmerica engaged directly with their team to ensure clarity and effectiveness in communication. One client highlighted their impressive teamwork, stating, 'It was a team effort... they collaborated with us to make sure they were on the same page.' This strong partnership facilitated a successful campaign, demonstrating DialAmerica's commitment to working alongside their clients.-
Outbound Calling for Energy Company
5.0 Nov 5, 2019Working with DialAmerica was a team effort. I wasn’t just directing them, they made sure to work with us directly. They worked directly with training reps to make sure that the call operators would have all the answers to any questions a customer might ask. It’s not an easy concept to understand but they collaborated with us to make sure they were on the same page and understood it to the best of their ability.
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Read 17 Reviews7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
DialAmerica has demonstrated strong capabilities across various industries, including utilities, financial services, real estate, manufacturing, retail, and hospitality. Clients commend their efficient lead generation, excellent customer service, and ability to handle high call volumes. Overall sentiment is positive, highlighting their organizational strengths, responsiveness, and adaptability. Industries such as financial services and retail particularly note significant cost savings and improved customer engagement, suggesting DialAmerica is well-suited for businesses seeking reliable outbound and inbound call services.
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IT Services Transportation Nonprofit Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive DialAmerica as offering good value for money, with several noting significant cost savings and effective service delivery. One client reported saving approximately $100,000 per month due to their efficient lead generation, while another highlighted a monthly saving of $25,000. Most reviews reflect satisfaction with the pricing structure, although some suggest improvements in cost competitiveness. Overall, the sentiment indicates that DialAmerica's services provide a favorable return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.
Reviews mention High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.-
Telesales & Customer Service for Telecommunications Company
5.0 Apr 7, 2021Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Adaptable
Clients consistently highlight TRU29 Solutions Inc.'s adaptability as a key strength. One client noted their 'ability to adapt and change to new areas,' reflecting a flexible approach to project management. Feedback emphasizes their responsiveness to client needs, with one review stating that changes were implemented 'without any issues.' Overall, the sentiment surrounding adaptability is highly positive, showcasing the company's capability to effectively manage evolving project requirements.-
Outbound Sales Campaign for Telecommunications Company
5.0 Apr 29, 2023Anytime I needed things changed it was done without any issues. The team at TRU29 Solutions Inc. demonstrated an ability to adapt and change to new areas. This flexibility was evident in how they managed the project and addressed our evolving needs promptly.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read moreWas this helpful?
Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Communicative
RemoteReps has received overwhelmingly positive feedback regarding their communication skills. Clients emphasized the seamless workflow and excellent communication, noting that the team was responsive, professional, and easy to work with. One client remarked on the 'fantastic' project management and the ease of training due to effective communication. Overall, the sentiment reflects high satisfaction with RemoteReps' communicative approach, indicating they are a reliable partner in collaboration.-
B2B Sales Calls for Healthcare Business Coaching Company
5.0 Aug 6, 2019It was seamless. We couldn't have asked for better communication or professionalism.
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Cold Calling for Mental Health Group's Sales Team
5.0 Jul 25, 2019Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Industry Experience
RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.
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Business services Healthcare Financial servicesWas this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Passionate about their work
Clients express a strong sentiment regarding IntelligentBee's passion for their work, highlighting their commitment to customer satisfaction and adaptability. One client noted, "IntelligentBee’s passion for their customers... has been instrumental in us becoming a 24/7 support shop." They commend the team's responsiveness and enthusiasm for learning, stating, "Their engineers molded into our culture" and showcasing their willingness to work flexible hours to enhance collaboration. Overall, feedback reflects a high level of satisfaction with their dedication and proactive approach.-
Staff Augmentation for API Platform
4.0 Mar 21, 2019IntelligentBee’s passionate for their customers, focusing on their experience and maintaining customer satisfaction. They’re passionate contributors that respond to emails and Slack messages quickly. IntelligentBee is enthusiastic about learning.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's exceptional value for money, noting that their pricing aligns well with project budgets while delivering high-quality services. For instance, a department manager from Gorgias stated that they chose IntelligentBee due to its 'good value for cost,' while the Operations Manager at Ugami Inc. emphasized 'good value for cost' as a key reason for their selection. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of the services provided.Was this helpful?
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$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
Reviews mention High-quality work
Clients consistently commend MattsenKumar LLC for delivering high-quality work, highlighting their effective management and innovative approach in customer service. One client noted, "Work these past months has been flawless," pointing to improvements in call handling and problem resolution. Additionally, their ability to save substantial costs, approximately $25,000 monthly, reflects their operational effectiveness. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.-
Customer Phone Support for Products Firm
4.0 Nov 2, 2017Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent.
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0 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read moreWas this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Honest
Clients consistently highlight Invensis Inc's honesty and reliability in their service delivery. One reviewer emphasized that the company is 'honest' and provides 'good services', noting their consistent performance in delivering accurate and timely work. The overall sentiment reflects high satisfaction with Invensis's commitment to quality and integrity, with clients expressing confidence in their capabilities and service offerings.-
IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017Something that not all companies do, they are honest. They really do offer good services.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 23 projectsFlatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.
Reviews mention Reliable
Clients consistently regard Flatworld Solutions as a reliable partner. One client noted their impressive reliability and motivation to quickly learn the business, stating they helped relieve workloads and allowed the client to focus on core operations. Although there were initial accessibility issues, the team adapted and improved over time, showcasing their commitment to meeting client needs. Overall, the sentiment towards their reliability is positive, with clients appreciating their results-driven approach.-
BPO Services for Digital Analytics Agency
4.0 Nov 21, 2022Flatworld Solutions was reliable, results-driven, and highly motivated to learn our business quickly. We had some accessibility issues at first, but they were able to pick up the pace as they became more used to the operations.
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8 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Support for Healthcare Center
5.0 — A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Flatworld Solutions' competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated they chose Flatworld because of their 'cost-effective solutions' and 'responsiveness.' Overall, feedback indicates that clients feel they receive high-quality service relative to their investment, making the company an appealing choice for various project needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention High-quality work
Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 32 projectsLEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.
Reviews mention Detail-oriented
The client expressed a highly positive sentiment regarding LexReception's attention to detail, highlighting it as one of the most impressive aspects of their service. The feedback emphasized the ease of collaboration and effective communication throughout the project. Overall, the client found the company to be great, indicating satisfaction with the meticulous approach taken in implementing the after-hours answering service.-
Off-Hours Call Services for Legal Firm
5.0 Sep 16, 2019The reviewer found LexReception to be a great company and highlighted their attention to detail as the most impressive aspect. This suggests a strong focus on ensuring all aspects of their service are thoroughly addressed and executed.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
LEX Reception has received predominantly positive feedback for their answering services, with 90% of reviewers noting timely and professional responses to client calls and effective appointment scheduling. Clients specifically praised the empathetic and supportive nature of their receptionists, highlighting a significant impact on business growth. Areas for improvement include the addition of a mobile app feature for appointment access and the availability of Arabic-speaking receptionists.
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Industry Experience
LEX Reception has garnered positive feedback primarily from the legal industry, where they provide 24/7 answering services to law firms specializing in various areas, including immigration, criminal defense, family law, and consumer bankruptcy. Clients appreciate their professionalism, responsiveness, and ability to customize scripts, which enhance client retention and satisfaction. Overall sentiment in the legal sector is highly favorable, highlighting LEX Reception's capacity to integrate with practice management systems, effectively manage call volume, and contribute to business growth.
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Consulting IT Services Hospitality & leisure LegalWas this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistSee all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
Read 27 Reviews10 of 27 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
The provider has demonstrated expertise in various industries including education, gaming, retail, and financial services. Clients praise their customer service quality, reliability, and cost-effectiveness, highlighting substantial time and cost savings. Sentiment is overwhelmingly positive across industries, particularly in education and gaming, where the provider's services have notably improved operational efficiency. This provider is well-suited for organizations requiring reliable inbound services and effective customer engagement.
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Telecommunications Automotive Real estate Arts, entertainment & music Gaming Consumer Products Other Industry Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisureWas this helpful?
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 4 projectsFSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for FSPGlobal has been overwhelmingly positive, highlighting their operational excellence and customer-centric approach. A mobile gaming company noted significant improvements in cost efficiency and customer satisfaction, with higher CSAT and NPS scores. Clients praised FSPGlobal for their timely project management and adaptability to evolving needs, stating there were no areas for improvement, and considered their team integral to project success.Was this helpful?
2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
FSP Global received overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their expertise in enhancing customer satisfaction through effective communication and multilingual support. Clients noted significant improvements in operational efficiency and customer metrics, such as CSAT and NPS scores. Key strengths included exceptional project management, adaptability to evolving needs, and a commitment to quality service delivery. Overall, clients viewed FSP Global as a valuable partner capable of scaling with their business growth, with no significant areas for improvement identified.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Mobile Gaming Company
5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read moreWas this helpful?
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Communicative
Clients have consistently praised Northern Lights Technology for their effective communication throughout project development. They reported having 'frank and great communication' and utilized various channels such as email, telephone, and WeChat to facilitate collaboration. One client noted that Northern Lights engaged business handling staff in the RPA development process, which helped clarify objectives and streamline communication. Overall, the sentiment regarding their communicative approach is highly positive, with no areas for improvement identified.-
Billing Automation for Manufacturing Company
5.0 Feb 28, 2022We always had a frank and great communication. We communicated with each other through face-to-face communication, Email, telephone, WeChat and other tools.
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Digital Transformation for Freight Forwarding Company
5.0 Feb 28, 2022Northern Lights Technology actively communicated with us in the cooperation process. We had work communications with each other through face-to-face communication, Email, telephone, WeChat and other tools.
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Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
Reviews mention High-quality work
Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per weekView PackagesVirtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters mostWas this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.2/40.016.4/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.1/40.017.6/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other
Latest Answering Services Articles
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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