Top Answering Service Companies
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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ContactPoint 360
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, CanadaServices provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.
1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Great project management
The sentiment regarding CallZent's project management is overwhelmingly positive across multiple client reviews. Clients frequently highlight their impressive organization, timely delivery, and proactive communication. For instance, one COO noted that CallZent 'kept us updated regularly' and met all milestones on schedule, while a CMO appreciated their 'outstanding' management that led to early milestone deliveries. Overall, clients describe CallZent as a reliable partner that felt like an extension of their own teams, consistently adapting to evolving needs.-
Custom Software Development for IT Company
5.0 Apr 10, 2025CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
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Customer Service Outsourcing for Grocery Store
5.0 Apr 11, 2025CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised CallZent for their exceptional project management and ability to deliver customized solutions. One client noted significant improvements in operational efficiency and error reduction after implementing their software. Another highlighted enhanced customer support, with reduced wait times and increased satisfaction. Both reviews emphasized CallZent's proactive communication and adaptability to specific industry needs, while no areas for improvement were identified, reflecting a strong overall sentiment of satisfaction.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
75% Answering services13% Inbound appointment scheduling12% Virtual receptionistAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 40 projectsLimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.
Reviews mention Hard working
The feedback highlights LimTC's strong work ethic, with clients noting their impressive ability to onboard quickly and effectively manage complex tasks. One client specifically praised the team for being 'very hardworking,' demonstrating resilience despite challenges in their home country. Overall, the sentiment reflects a high level of satisfaction with LimTC's dedication and commitment to delivering quality service, contributing positively to client operations.-
BPO for Consulting Company
5.0 Nov 16, 2022We were pleasantly surprised by how much easier it was for us to onboard LimTC than a local one, as this job requires a deep understanding of NYC property management and laws. Due to the existing shortages and conditions in Ukraine (where LimTC and the team are located), we had some concerns, but impressively enough, they proved that they are not only brave and free but also very hardworking.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, LimTC has received positive feedback for their exceptional project management and integration into client operations. Clients noted a 25% increase in customer satisfaction and a 40% reduction in administrative workload. Their commitment to understanding client needs and improving processes was highlighted as a key strength. Some clients suggested expanding language support as an area for improvement, but overall sentiment remains highly favorable, reflecting a strong partnership and effective service delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.Was this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Communicative
Clients have consistently praised Fusion CX for their strong communication skills, noting their ability to effectively handle customer issues and maintain relationships. One client highlighted their agents' experience and networking capabilities, emphasizing that communication is a key strength of the service provider. Overall, the sentiment regarding Fusion CX's communicative approach is highly positive, with clients feeling supported and well-informed throughout their engagement.-
IT Services Lead Generation
5.0 Aug 18, 2017The service provider's strengths include their communication, networking, and problem-solving skills.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 19 projectsAnswering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
Reviews mention Reasonable pricing
Clients have consistently praised Answering Service Care for their reasonable pricing, noting it as a key factor in their selection. One client highlighted that their pricing was 'slightly lower than competitors' and another mentioned the service was 'on time and reasonably priced.' Overall, the sentiment regarding pricing is positive, with clients acknowledging the value received for the costs incurred.-
Call Center Services for Construction Company
4.5 Oct 2, 2023The company's pricing is slightly lower than competitors, which provides a cost-effective solution for services. This aspect is particularly beneficial for businesses looking to manage expenses while receiving quality service.
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Call Center Services for Commercial Real Estate Dev Firm
5.0 Jun 21, 2023The project management was on time and reasonably priced, which aligns well with budgetary constraints for projects. This ensures that clients receive value for money while maintaining project timelines.
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2 of 3 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Answering Service Care has received predominantly positive feedback, with 80% of clients expressing satisfaction regarding their 24/7 live answering services and effective communication. Key strengths include bilingual support and prompt issue resolution. Clients noted their expertise in enhancing customer satisfaction and operational efficiency. However, 20% of reviewers mentioned areas for improvement, such as agent demeanor and occasional training issues. Overall, the service has proven impactful for various industries, contributing significantly to client success and workflow management.
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Industry Experience
Answering Service Care has demonstrated expertise across various industries, including Healthcare, Construction, Real Estate, and Manufacturing. Clients commend their 24/7 live answering services, bilingual support, and responsiveness, enhancing customer satisfaction and operational efficiency. In Healthcare, they effectively handle patient inquiries and appointments, while in Construction, they streamline call management, serving as an extension of client operations. Overall, feedback indicates a strong alignment with client values and needs, making them a suitable partner for businesses seeking reliable communication solutions.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Answering Service Care as offering good value for money, with many noting that the pricing fits within their budgets. For instance, one client from Chow Management highlighted that the pricing was suitable for their needs, while a healthcare executive appreciated the cost-effectiveness and value they received. Overall, the sentiment reflects satisfaction with the service provided relative to the investment made.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
10 of 10 reviews are 5 stars9 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for Aidey highlight their strong performance in customer support and operational efficiency. Clients noted a significant reduction in response times, with one reporting an improvement from 8 hours to 90 minutes, and another achieving a 70% decrease in wait times. Their agents demonstrated emotional intelligence and adaptability, enhancing customer satisfaction scores by as much as 16%. Overall sentiment is overwhelmingly positive, with clients appreciating Aidey's reliability, attention to detail, and proactive communication.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Proactive
Client feedback on Intelemark highlights a strong proactive approach, as evidenced by their initiative during project management and ability to generate leads efficiently. One client noted their team actively prepared for calls by providing necessary background information, enhancing call success rates. Another client praised their adaptability in reaching out to potential leads, even when contact information was incomplete. Overall, the sentiment reflects a high level of satisfaction with Intelemark's proactive engagement, contributing significantly to clients' business growth.-
Appointment Setting Services for Hospital Consultancy Firm
5.0 Jun 25, 2020They show initiative during our weekly conference calls. Without much direction from us, they know how to handle the project. They’re seasoned and experienced. Prior to getting on calls, they’ll even send over their notes and background information about the lead. That gives me the information I need about the hospital, often leading to more successful calls.
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Lead Gen & Appointment Setting for Medical Device Company
5.0 May 5, 2020I was impressed with the fact that even though the list didn’t always have a lead contact, they were comfortable with reaching out to the hospital and figuring out who they should talk to. Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
Reviews mention Efficient
Clients have praised Go4Customer for their efficient project management and timely delivery of services. One executive noted their ability to consistently meet project milestones and respond promptly to needs, highlighting the smooth communication and proactive approach of the team. The emphasis on customer satisfaction and a data-driven methodology further underscores their commitment to efficiency. Overall, the sentiment reflects a strong appreciation for the company's effective operational capabilities.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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Customer Service & Back-Office for Residential Support Co
5.0 Feb 14, 2025Operational Efficiency: By leveraging Go4Customer's expert guidance, our staff became more efficient in executing daily programming, leading to improved outcomes for our clients. Project management was handled efficiently. Go4Customer's team: Delivered on Time: All key deliverables, including compliance training and quarterly reports, were provided punctually, ensuring our operational needs were met.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchGo4customer is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
Reviews mention Understands their clients' needs
Clients consistently highlight VSynergize's deep understanding of their unique needs and industries. For instance, a CEO commended their 'deep understanding of the food industry' and responsiveness to requirements, while a Senior Business Development Manager noted their dedication to comprehensively understanding the client's business, leading to a personalized sales strategy. Overall, the sentiment is overwhelmingly positive, emphasizing VSynergize's capability to align their services with client objectives effectively.-
Sales Outsourcing for Food Company
5.0 Jul 24, 2023They are responsive to our needs. What did you find most impressive or unique about this company? 1. Deep Understanding of the food industry. 2. Attention to detail and commitment to quality.
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Sales Outsourcing & Call Center Support for Consulting Firm
5.0 Jul 20, 2023Vsynegize exhibited exemplary project management throughout the engagement. We were impressed with their dedication to understanding our business inside and out. They took the time to familiarize themselves with our products, services, and target audience, which resulted in a personalized and effective sales approach.
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Industry Experience
VSynergize has demonstrated robust expertise across various sectors, including publishing, consulting, information technology, telecommunications, and transportation. Clients highlight the company's strengths in sales outsourcing, call center services, and market analysis. Positive feedback underscores their responsiveness, dedication to understanding client needs, and ability to drive measurable results, such as significant increases in sales and lead generation. Overall, VSynergize is well-suited for organizations seeking enhanced sales strategies and customer engagement within these industries.
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Publishing Consulting Information technology Telecommunications Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
VSynergize is perceived as offering good value for money, with clients noting that their pricing is competitive and aligns well with budgets. One client highlighted that while they were not the cheapest, their value proposition was appealing compared to others. Another client emphasized that their pricing structure is designed with client needs in mind, resulting in significant savings, both in time and costs. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
90% Answering services10% Inbound appointment schedulingSee all 29 projectsWOW24-7 is a customer service center specializing in contact center services, including inbound and outbound call handling, telephonic support, and customer care services. Reviews highlight their exceptional onboarding efficiency and adaptability, with 100% of clients noting improved customer satisfaction and service reliability. The company is praised for its commitment, rapid implementation of feedback, and personalized service delivery.
Reviews mention Communicative
The overall sentiment regarding WOW24-7's communication is highly positive. Clients consistently praise their responsiveness and clarity. For instance, one client noted that WOW24-7 agents were 'great communicators' and effectively escalated urgent issues via Slack. Another highlighted their 'clear and timely' communication, stating they never had to follow up. Moreover, feedback was actively sought and implemented rapidly, showcasing their commitment to effective collaboration. Clients reported satisfaction with the quick resolution of issues and the ability to easily communicate needs.-
Staff Augmentation for Software Development Firm
5.0 May 3, 2023They're very receptive to our needs and self-sufficient with training. Their communication is always clear and timely. Never had to follow up.
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24/7 Customer Support for E-Commerce Services Company
5.0 Jun 6, 2022Our CSM, QA, team lead and service delivery are always available and communicate well with us through Gsuite. The ramp-up period was quite quick. Our project is uniquely challenging as the team were a shared team and agreed to manage three of our products.
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Helpdesk for Responsive Technology Provider
5.0 Dec 22, 2020Communication between our teams has been very good. If they have a question or a problem they just jump on Slack and address it. They always do the right thing.
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Customer Support Operations for Online Therapy Platform
5.0 Nov 20, 2020WOW24-7 customer support representatives are very professional. They have been easy to communicate with and have always been ready to provide any information we request.
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24-Hour Customer Support Calls for Renewable Energy Co.
4.5 Sep 5, 2019We were very satisfied with how quickly they set up the environment. Also, communication and coordination with the project manager is quick and easy.
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11 of 13 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Soccer Retail Company
4.5 — WOW24-7 provides call center services for a soccer retail company. The team manages the customer service line and provides the necessary tools and systems; the goal is to enhance the customer Read moreWas this helpful?
Industry Experience
WOW24-7 has garnered positive feedback across various industries, including Software, Retail, Healthcare, Information Technology, and Telecommunications. Clients commend their expertise in providing 24/7 customer support, flexibility in communication, and cost-effective solutions. Notably, in Software and Healthcare, they excel in technical support and customer experience, while in Retail, they enhance customer satisfaction through efficient service. Overall, WOW24-7 is well-suited for businesses seeking dedicated customer support across diverse sectors.
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Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources EducationWas this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 89 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
Reviews mention Easy to reach
Clients have consistently praised IdeasUnlimited for their accessibility and responsiveness. One client noted, 'They were always on time and easy to reach,' highlighting their effective communication and willingness to accommodate changes promptly. This sentiment reflects a strong overall impression of the company's dedication to client needs and their proactive approach in project management, fostering trust and satisfaction throughout the collaboration.-
Medical Billing Services for Treatment Center
5.0 Aug 31, 2025They were always on time and easy to reach. If we needed changes they adjusted right away.
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32 of 34 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 34 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Efficient
Clients frequently highlight AnswerForce's efficiency in service delivery. One review emphasized the 'prompt' responses to inquiries and 'easy to understand' billing processes. Another noted the effectiveness of their training sessions, which were tailored to the client's specific needs, ensuring a smooth onboarding experience. Overall, feedback reflects a strong sentiment of satisfaction, with no significant areas for improvement mentioned.-
Call Center Services for Church
5.0 Mar 8, 2021They respond promptly to our inquiries, their billing is very efficient and easy to understand, and the training they provided was excellent. They made sure that I knew all the different ways I could use this tool, and they followed up with me to answer any questions and make sure everything was going well.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1) -
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention High-quality work
Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Answering & Customer Services for Advertising Firm
4.5 Aug 12, 2017They offer good call quality and customer service.
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3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention High-quality work
Clients consistently praise DialAmerica for delivering high-quality work, particularly in lead generation and customer service. One client noted, "The quality of leads sets them apart from other providers," while another stated, "They are very good and provide excellent service." Overall, feedback reflects a strong sentiment of satisfaction, emphasizing efficiency, professionalism, and significant cost savings, with one client reporting savings of up to $20,000 monthly. Many clients express confidence in the value and effectiveness of DialAmerica's services.-
Lead Gen for Supplemental Health Insurance Company
5.0 Nov 1, 2019The fact that it’s grown is a testament to the quality and value of the service. The results speak for themselves. DialAmerica able to scale our project and accommodate our increased volume because of their size. The quality of leads sets them apart from other providers.
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Customer Support and Orders Processing for Real Estate Company
4.5 Dec 23, 2017They are very good and provide excellent service. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.
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Telemarketing Services for Financial Company
4.5 Dec 22, 2017The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience. They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers.
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Order Management & Organization for Business Firm
3.5 Nov 2, 2017Efficiency and quality are their strong points. I recommended it. We are satisfied with their work.
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7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read moreWas this helpful?
Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1) -
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Easy to work with
Clients consistently express that TRU29 Solutions Inc. is easy to work with, highlighting their effective communication and responsiveness. One client noted the seamless workflow facilitated by having an Operations Manager coordinating efforts, which significantly streamlined collaboration. Additionally, the company's proactive approach to identifying and addressing issues without needing client prompts was particularly praised. Overall, the sentiment surrounding TRU29 Solutions reflects a high level of satisfaction regarding their ease of collaboration and commitment to improvement.-
Social Media Marketing for Marketing & Advertising Agency
5.0 Jan 15, 2021The workflow between our team and theirs was very easy. They work during our time zone / office hours and have one Operations Manager that coordinates everything for us.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read moreWas this helpful?
Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
General Inbound Services for Manufacturing Company
4.0 — Read moreWas this helpful?
Industry Experience
AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.
Reviews mention Reasonable pricing
Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.-
Telesales & Customer Service for Telecommunications Company
5.0 Apr 7, 2021Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% IT Managed Services +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Unique expertise
Clients express a strong sentiment regarding Global Response's unique expertise, noting their proficiency in processing orders and providing inbound services. One client emphasized their expertise in the industry, stating, 'They are experts in this business.' Additionally, the company has successfully addressed client needs for affordable solutions, thereby saving them money. Overall, feedback reflects a high level of satisfaction with their specialized services and professionalism.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017The service provider's strengths include their expertise in this business. This expertise has been acknowledged by the client, who has been working with them for approximately five years. Their proficiency has likely contributed to the cost savings experienced by the client.
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3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Tech and Billing Support for Life Sciences Company
4.5 — Read moreWas this helpful?
Industry Experience
Global Response has demonstrated expertise across multiple industries, including Healthcare, Financial Services, Hospitality, Retail, Real Estate, and Business Services. Feedback highlights their strengths in responsiveness, customer service, and the ability to handle high volumes of inbound calls efficiently. Clients report significant time and cost savings, particularly in Financial Services, where innovative solutions are valued. The overall sentiment is positive, indicating Global Response is well-suited for projects in sectors requiring excellent customer interaction and support.
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Business services Healthcare Financial services Hospitality & leisure Retail Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Response as a cost-effective partner that provides substantial value for money. One client highlighted savings of $12,000 monthly, while another noted significant savings in employee hours, equating to thousands of dollars. Feedback frequently emphasizes the company's responsiveness and quality of service, reinforcing the sentiment that they deliver reliable support at competitive rates. Overall, clients express satisfaction with the balance of cost and the quality of services received.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
Reviews mention Communicative
Clients have consistently praised MattsenKumar LLC for their exceptional communication skills. One client noted, 'The level and quality of communication between both parties has been excellent,' highlighting prompt and accurate responses. Another emphasized the effectiveness of weekly management calls and daily interactions, stating, 'We all are on the same page.' Overall, the sentiment reflects a strong appreciation for the firm's communicative approach, contributing to successful collaboration and project outcomes.-
Menu Digitalization for Food Delivery Company
4.0 Oct 5, 2021The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard.
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Sales Support for Call Center Expansion
4.5 Oct 31, 2019Very effective communication. Every week we have management call and almost every day we talk to team other so we all are on the same page.
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0 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read moreWas this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 23 projectsFlatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.
Reviews mention Receptive
Clients have expressed a positive sentiment regarding Flatworld Solutions' receptiveness. Specifically, one director noted their 'commitment, time flexibility, and willingness to listen to feedback' as impressive qualities. The collaborative workflow was described as effective, highlighting the vendor's adaptability to client needs. However, areas for improvement in project management and documentation were identified, suggesting a desire for enhanced communication and tracking during projects.-
Microsoft 365 Migration for IT Services Company
3.0 Feb 22, 2023We were impressed with their commitment, time flexibility, and willingness to listen to feedback. This receptiveness to our input made collaboration smoother and more effective. Their openness ensured that our needs were met throughout the project.
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Industry Experience
Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
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Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Translate ideas into products
Client feedback indicates a negative sentiment regarding RemoteReps' ability to translate ideas into products, particularly in B2B contexts. The client expressed frustration over poorly rewritten scripts that did not align with their requirements and a lack of genuine research capabilities, relying instead on basic tools like Google and LinkedIn. Additionally, the client noted a disconnect between RemoteReps' claimed experience in B2B sales and their actual understanding of the client's goals, ultimately leading to the project's cancellation after two months.-
Cold Calling for B2B Software Sales
2.0 May 8, 2019The onboarding process was unprofessional and problematic; CC Capital Group did not give notice that we were interviewing cold callers, so we were not prepared when we were suddenly on a call with five candidates. CC Capital Group told us that they could provide research on some of the leads we were having them reach out to. The tools that they said they had ended up being Google and LinkedIn, which we felt was ingenuine because anyone can use the Internet to look things up, including myself. We didn’t get the sense that they understood our ultimate goal, and we eventually discovered that they’d never run a B2B campaign; I think they’ve only run B2C campaigns.
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Industry Experience
RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.
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Business services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Efficient
Clients have consistently praised Invensis Inc for their efficiency and prompt service. One review highlighted a 37% improvement in efficiency, saving the client approximately 60 hours and $1,000 monthly. Another client emphasized the 'high efficiency' and 'speed and precision' of their services, describing them as 'impeccable' and 'the best decision' for their company. Overall, the sentiment regarding efficiency is overwhelmingly positive, indicating that Invensis Inc effectively meets client needs.-
Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017They have improved our efficiency by 37%, which has saved us thousands. They have turned our company around and helped make it the best it can be! Their customer service, efficiency, time management, and price.
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IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017They have been consistently delivering efficient, accurate and reliable offshore data entry services. The use of advanced technology such as OCR and ICR guarantees greater than 99% accuracy of data entry. Great service and on-time delivery. Accurate data work and completed on time.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.-
BPO Support Services for Recruitment Platform
4.5 Feb 10, 2021Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistSee all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
Reviews mention Dedicated
Clients consistently highlight Evoice's dedication as a key strength, noting their trustworthy and customer-oriented approach. One client emphasized that their dedication allows for improved focus on core business activities, saving both time and money. Overall, the sentiment regarding Evoice's commitment to service is overwhelmingly positive, with clients expressing satisfaction and appreciation for the reliable support provided since 2012.-
Customer Support and Order Processing for Education Company
5.0 Nov 2, 2017They are trustworthy, dedicated, and customer oriented.
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Read 27 Reviews10 of 27 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
Evoice has demonstrated expertise across various sectors including Gaming, Education, Healthcare, Retail, and Financial Services. Feedback indicates strengths in providing reliable, high-quality customer service and effective call handling solutions. Clients from the Gaming and Education sectors noted their ability to streamline inbound communication, enhancing operational efficiency. Overall, sentiment is positive, particularly in industries prioritizing robust customer interaction, making Evoice a suitable choice for businesses seeking dependable inbound services.
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Telecommunications Automotive Real estate Arts, entertainment & music Consumer Products Other Industry Gaming Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisureWas this helpful?
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1) -
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
Reviews mention Puts the customer first
BPO Nextdoor is highly regarded for prioritizing customer needs, as evidenced by their flexibility and willingness to start the partnership gradually. A client noted their impressive responsiveness, stating, 'There is no-
BPO Support for Web Dev & Maintenance Company
5.0 May 9, 2022To be honest after the russian attack on ukraine I was more than impressed how BPO Nextdoor did everything to secure a location in poland to evacuate all employes in case hey have to leave leviv. Even when their country was attacked, there was no dwntThere is no "sorry, we can´t do that". Working with BPO Nextdoor almost feels like working with a colleague.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Great project management
Clients consistently commend Anserve Inc. for their excellent project management, highlighting their effective communication and adherence to protocols. One client noted their ability to screen calls and transcribe messages accurately, ensuring prompt response to emergencies. Another emphasized the seamless transition and ability to meet deadlines and budgets. Overall, the sentiment reflects a strong appreciation for Anserve's reliable and attentive service, with some minor areas for improvement mentioned.-
Call Center Services for Real Estate Management Company
5.0 Mar 30, 2022Anserve’s project management is great, and their communication is fantastic. They transcribe exactly what the message is and always ask the questions we need them to ask. They’re also great at screening the calls and figuring out if they require an immediate response or not. Additionally, their record-keeping is awesome, so we can always rely on having records of every call in case we need them to defend ourselves from a lawsuit, for example.
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Call Center Services for Painting Services Company
4.5 Mar 17, 2022Their project management has been fabulous in terms of meeting deadlines and staying within budget — it was a seamless transition. Regarding communication, we use email.
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3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients from various sectors, including healthcare and home services, praised the company's responsiveness and professionalism. Key strengths include providing seamless patient care and cost-effective solutions, with 100% of clients noting exceptional service and efficiency. There were no reported areas for improvement, highlighting the company's commitment to client needs and high-quality service delivery.
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Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Reviews mention Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.-
Answering Services for Legal Services Company
5.0 Jul 2, 2021LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.
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5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingSee all 58 projectsVeta Virtual is a proficient company specializing in Contact Center Services, offering solutions such as inbound and outbound call handling and customer support services. With a focus on responsiveness and professionalism, 100% of reviewers highlight their ability to manage calls effectively, aiding in client communications and contributing to business growth. The company is consistently praised for its adaptability and customer-centric approach.
7 of 8 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Veta Virtual has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Key strengths include exceptional client communication, responsiveness, and personalized service, which have significantly improved client interactions and business operations. Reviewers highlighted their impact on call management, with many noting that their businesses thrived due to Veta's effective handling of calls and inquiries. Overall, Veta Virtual is a highly regarded partner for legal and service-oriented firms seeking reliable answering solutions.
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40 of 42 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 42 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Assistant for Boutique Law Firm
5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read moreWas this helpful?
Industry Experience
Veta Virtual has demonstrated significant expertise in the Legal and Consulting industries, particularly in call management and customer service. Clients across various law firms praised their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows, leading to improved client communication and appointment scheduling. In Consulting, they have proven effective in coordinating client meetings and enhancing operational efficiency. Overall, the sentiment is overwhelmingly positive, suggesting Veta Virtual is an excellent fit for organizations in Legal, Consulting, Financial Services, and other client-service-oriented sectors.
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Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veta Virtual's affordability and value for money, noting that their pricing fits budgets while delivering great service. For instance, one client praised Veta for providing 'good value for cost,' while another emphasized the 'fantastic quality of service' compared to competitors. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, contributing to improved operational efficiency and client engagement without the need for in-house staff.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 10 projectsContactWorks is a distinguished provider of Call Center Services, offering Inbound and Outbound Call Center solutions, Customer Support Services, and Telephonic Support. Overall, 100% of their reviews reflect positive feedback, highlighting their responsiveness, high-quality support, and alignment with clients' values. Notably, 50% of reviewers commend their excellent project management and seamless service delivery.
7 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Contact Center Company
5.0 — ContactWorks provides call center services for a contact center company. The team is tasked with validating information via phone calls: directory data for approximately 9,000 dental office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 3 projectsFSPGlobal is a provider of Contact Center Services, specializing in Customer Support and Telephonic Support. Reviews indicate overwhelmingly positive feedback, with clients highlighting their exceptional customer service, scalability, and efficient project management. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and operational efficiency through multilingual and multichannel support.
Reviews mention Accommodating
The sentiment of accommodating towards FSPGlobal is prominently highlighted in client feedback. They demonstrated strong project management skills, consistently delivering components on time and maintaining open communication. Clients noted their willingness to adapt to evolving needs, fostering a collaborative environment. Specific instances include their flexibility in adjusting approaches as new challenges arose, which built trust and allowed for seamless project alignment with client objectives. Overall, the feedback reflects a high level of satisfaction with FSPGlobal's responsiveness and adaptability.-
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 May 1, 2024FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project. They were available to address our questions and concerns, fostering a collaborative and efficient working relationship. This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements. Moreover, they displayed a willingness to adapt to our specific needs. As we encountered new challenges or opportunities, they were flexible in adjusting their approach to ensure the BPO solution continued to align with our evolving goals. Their focus on on-time delivery, responsive communication, and a flexible approach fostered a smooth and collaborative working environment.
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1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
FSPGlobal has received overwhelmingly positive feedback for their Answering services, with 95% of clients expressing satisfaction. Clients praise their multilingual support and scalability, highlighting improved customer satisfaction and operational efficiency. Notably, 85% of reviewers commend their responsive communication and flexibility in adapting to client needs. The company's commitment to exceptional customer service has strengthened brand reputation and fostered trust. There were minimal mentions of areas for improvement, indicating a high level of client satisfaction and successful project outcomes.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 — FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's Read moreWas this helpful?
Industry Experience
FSPGlobal has demonstrated expertise primarily in the Advertising & Marketing and Consulting industries. Clients noted their strong multilingual support and scalable solutions in e-commerce, enhancing customer service and operational efficiency. In consulting, FSPGlobal's flexibility and ability to integrate with existing systems were highlighted, resulting in improved service delivery. Overall, feedback reflects a positive sentiment, showcasing FSPGlobal as a reliable partner capable of adapting to the specific needs of clients in both sectors.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +110% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 83 projectsCleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.
Reviews mention Exceptional results
Clients have consistently praised Cleverly for delivering exceptional results, highlighting impressive metrics such as a 47.1% connection rate and over 50% response rate on campaigns. Feedback from the VP Operations of Tulsa Internet Marketing noted seamless onboarding and outstanding communication, which contributed to a stress-free experience. Similarly, a sales funnel consultant emphasized the high quality and volume of leads generated, remarking on the tailored approach that made interactions feel personal. Overall, client sentiment reflects a high degree of satisfaction and strong recommendations.-
Lead Generation for Business Consulting Firm
5.0 Jul 4, 2024Outstanding processed and customer service. Great results. They offered excellent value for money.
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LinkedIn Outreach Campaign for Corporate Event Company
5.0 Apr 21, 2019I have received an average of 14 positive responses a month, with several of those turning into informational calls. We have scheduled events with some of those companies, but others will not hold events until summer 2019. I continue to be impressed by the results as many of these event planners work for large corporations that I would have never reached out to before.
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5 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Cleverly reveal a divided sentiment among clients. While some praised their effective lead generation strategies and responsive project management, exemplified by generating 47 qualified leads for The Mail Hub, others expressed significant dissatisfaction, notably with unfulfilled promises and poor communication. One client reported receiving no qualified meetings over three months, labeling the service as the worst encountered. Overall, Cleverly demonstrates strong capabilities in some areas but struggles with consistency and quality, leading to mixed experiences.Was this helpful?
Industry Experience
Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
Read All ReviewsSelect Industry to see insights
IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Timely
Overall, client feedback highlights Northern Lights Technology Development's commitment to timely communication and project management. Clients noted that the team consistently provided updates on project progress and promptly addressed any concerns. For instance, one client emphasized that Northern Lights communicated regularly to ensure clarity on each project phase, while another praised their ability to complete work efficiently without delaying timelines. This consistent responsiveness contributed to a positive sentiment regarding their timeliness and overall project execution.-
Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022They communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us.
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Intelligent Manufacturing Support for Car Production Company
5.0 Feb 10, 2022The service provider actively communicated with us during the implementation period of the project, and it had specialized product manager and technical director to follow up the project, and the service provider would communicate with us about the project development progress timely and answered all our questions.
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IT Services & Tech Support for Software Dev Company
5.0 Nov 8, 2021The service provider communicates with our company through offline meetings, telephone, e-mail, etc. We maintain close contact with each other to solve problems in time.
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Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read moreWas this helpful?
Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Great project management
Clients have expressed high satisfaction with Abacus Cambridge Partners' project management capabilities, noting timely delivery and high-quality results without additional costs. One client highlighted their commitment to deadlines and professionalism, stating, "Their project manager kept their commitments," and emphasized the team's competence in resolving technical challenges. Overall, the sentiment reflects a strong appreciation for their effective management and skilled personnel, making them a highly recommended vendor for similar projects.-
API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 49 projectsSpecialty Answering Service is a Contact Center Services provider offering inbound call center and customer support services. Reviews highlight their efficiency and professionalism, with 100% positive feedback on their responsiveness and customization capabilities. Clients commend their North American-based staff and comprehensive scripting system, making them a highly recommended partner for telephonic support.
Reviews mention Receptive
Clients have expressed strong satisfaction with Specialty Answering Service's receptiveness to feedback and suggestions. One client noted, "They listen to my suggestions and have an innovative programming team who are always rolling out helpful updates." Additionally, the presence of a dedicated account representative who checks in regularly was highlighted as a positive aspect, reinforcing the sentiment of effective communication and support throughout the engagement.-
Call Center Services for Insurance Company
5.0 Jul 12, 2023I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say. I love that our account rep Mollie checks in with me here and there to make sure I'm up-to-date on all the features in the portal.
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6 of 6 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Specialty Answering Service has garnered overwhelmingly positive feedback in the Answering services category, with 100% of reviewers expressing satisfaction. Key strengths include responsive support, customizable operator scripts, and efficient call handling. Notable themes include improved customer engagement through 24/7 availability and cost savings compared to in-house staffing. Clients appreciate the transparent billing and hands-on approach in refining their services. Overall, they are seen as a reliable partner that enhances professionalism and operational efficiency.
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23 of 36 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 36 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Specialty Answering Service for its competitive pricing and exceptional value for money. Feedback highlights that the service meets budgetary constraints while delivering high-quality support. For instance, one client noted, 'Excellent value for the pricing,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both service quality and cost-effectiveness, leading to improved operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsUnee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
100% Answering servicesSee all 3 projectsSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
Reviews mention Open to feedback
Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.-
Call Center Services for Medical Product Company
4.0 Jan 31, 2022We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.
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Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
24% Answering services58% Virtual receptionist18% Inbound appointment schedulingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.-
Call-Answering for Education Software Developers
4.5 Apr 21, 2020When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read moreWas this helpful?
Industry Experience
Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
Read All ReviewsSelect Industry to see insights
IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.7/40.018.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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