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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.
Ratings Updated: August 7, 2026
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List of the Best Answering Services Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Efficient

    Clients have consistently highlighted VoiceNation's efficiency in managing call services. One client noted the company's ability to resolve prior issues of unanswered calls, stating, "They provide exactly what we need and continually drive the project forward." Additionally, they praised the promptness in addressing a system glitch during onboarding, which saved significant time. Overall, the sentiment reflects a strong appreciation for their efficient service and responsive customer support.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

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    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

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    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Addison, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Firm

    5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
    Read 1 Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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  • CallZent Logotype

    5.0 48 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    25% Market Research +4
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Litigation Support Services
    5% PEO/Employee Leasing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

    See all 48 projects

    Reviews mention Well-organized projects

    Clients consistently praised CallZent for their exceptional project management and organization. One client noted that CallZent's team was 'organized, proactive, and truly cared about meeting our expectations,' while another highlighted their 'solid' management, stating that they 'were communicative and always kept us in the loop.' Both reviews emphasized timely delivery of milestones and a seamless collaborative process, contributing to an overall positive sentiment regarding the well-structured nature of their projects.
    • Custom CRM Dev for Irrigation Solutions Company
      5.0 Apr 16, 2025

      CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.

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    4 of 4 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for IT Company

    5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
    Read 4 Reviews

    Industry Experience

    CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.

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    Select Industry to see insights

    Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    45% Inbound appointment scheduling
    25% Virtual receptionist

    SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.

    See all 5 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $200,000 – $999,999 avg. project cost

    Answering services Experience

    SPLACE BPO has received positive feedback for their Answering services, with 85% of reviewers highlighting their effective communication and project management skills. Clients appreciate the team's adaptability and innovative ideas, often noting their ability to meet deadlines. However, 15% of feedback pointed out occasional performance issues with some team members. Overall, clients recommend investing time in training to maximize the benefits of working with SPLACE BPO, emphasizing their professionalism and responsiveness.

    Read Most Recent Review
    3 of 4 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO Services for Educational Consulting & Research Firm

    5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read more
    Read 4 Reviews

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    United States (4) Ireland (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • Assistring LLC Logotype

    5.0 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    20% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +2
    10% AI Agents
    10% HR Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

    See all 16 projects
    2 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews of Assistring LLC highlight a strong sentiment of satisfaction, particularly regarding their customer service support and operational reliability. One client noted a significant drop in call drop rates from 40% to under 3%, attributing this success to well-trained staff and efficient management. Another client praised their seamless multichannel support and improved sales performance over five years. Overall, clients commend Assistring's responsiveness, cultural fit, and alignment with company values, with no notable areas for improvement mentioned.
    Read 2 Recent Reviews
    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Reviews for Assistring LLC in Answering services are overwhelmingly positive, with 90% of clients noting significant improvements in customer satisfaction and efficiency. Clients commend their expertise in managing call center operations, leading to reduced response times and increased positive feedback. Notable strengths include effective project management and a commitment to quality service. Areas for improvement highlighted include enhancing technology for tracking customer interactions. Overall, Assistring LLC is recognized as a reliable partner in elevating customer service operations.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (12)

    What Clients Have Said

    Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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    More responsive than most other service providers

    Assistring LLC is very responsive

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  • Cloud Sourcing Logotype

    5.0 5 reviews
    Verified
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

    See all 5 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Warehouse Broker Co

    5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read more
    Read 1 Review

    Industry Experience

    Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.

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    Select Industry to see insights

    Healthcare Real estate Transportation Financial services Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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    Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)
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  • Answer4u Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Services provided

    55% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    75% Answering services
    13% Inbound appointment scheduling
    12% Virtual receptionist

    Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • Call Center Services International Logotype

    Not yet reviewed

    Verified
    $100,000+
    < $25 / hr
    1,000 - 9,999
    San Diego, CA

    Services provided

    45% Call Center Services
    30% Customer Service Outsourcing
    10% Recruitment Process Outsourcing +2
    10% Staffing
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.

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  • BELLSYSTEM24 VIETNAM Logotype

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Services provided

    30% Call Center Services
    20% Content Moderation Services
    20% Customer Service Outsourcing +3
    10% Back Office Outsourcing
    10% Data Annotation Services
    10% Market Research

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.

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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1
    15% Cloud Consulting & SI

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • FGC+ Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    250 - 999
    Suffern, NY

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    20% Accounting +2
    20% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.

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  • hello.de AG Logotype

    Not yet reviewed

    Verified
    $100,000+
    $25 - $49 / hr
    250 - 999
    Berlin, Germany

    Services provided

    70% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Insurance Services & Brokers

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.

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  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

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  • Big Outsource Logotype

    5.0 52 reviews
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    45% Inbound appointment scheduling
    20% Virtual receptionist

    Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

    See all 52 projects
    1 of 1 Answering services reviews is 5 stars
    $200,000 – $999,999 avg. project cost

    Answering services Experience

    Big Outsource has received overwhelmingly positive feedback for their Answering services, with clients noting their reliability and cost-effectiveness. A significant 95% of reviewers commend their exceptional communication and responsive leadership. Clients have experienced growth and improved efficiency, attributing these successes to Big Outsource's support. The team is praised for their proactive approach, with 100% of clients stating they would recommend their services. Overall, the sentiment is highly favorable, highlighting Big Outsource's expertise and commitment to client satisfaction.

    Read Most Recent Review

    Industry Experience

    Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.

    Read All Reviews

    Select Industry to see insights

    Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Telecommunications Beauty & Cosmetics Consulting Retail Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and Transport

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.
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    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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  • Fusion CX Logotype

    4.6 16 reviews
    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

    See all 16 projects

    Reviews mention High-quality work

    Fusion CX has received consistently positive feedback regarding the high quality of their work. Clients describe their services as 'excellent' and emphasize their strengths in providing secure, responsible, and effective support. One client noted, 'I only have pros to mention, they are no cons,' while another highlighted their 'perfect' service and the quality of their personnel. Overall, the sentiment reflects a strong satisfaction with the quality and reliability of Fusion CX's offerings.
    • Lead Generation Services for Telecommunications Company
      4.5 Aug 14, 2017

      The quality of service is strong.

      Read Full Review
    • Lead Generation for IT Company
      5.0 Dec 22, 2017

      Their quality of work is excellent. They are perfect.​​​​​​​ Their strengths are their people and their effort.

      Read Full Review
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    2 of 7 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Calls for Consulting Company

    5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access.  Read more
    Read 7 Reviews

    Industry Experience

    Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.

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    Select Industry to see insights

    Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.
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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

    See all 11 projects
    5 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Support for Hotel Chain

    5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
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  • WOW24-7 Logotype

    4.8 36 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Services provided

    25% Call Center Services
    65% Customer Service Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    90% Answering services
    10% Inbound appointment scheduling

    WOW24-7 is a distinguished provider of Contact Center Services, specializing in comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. With consistently positive feedback, 100% of reviews highlighted their professionalism, responsiveness, and commitment to continuous improvement. Clients appreciate their ability to enhance customer experience with 24/7 Phone Support and seamless Call Handling, ensuring high customer satisfaction.

    See all 36 projects

    Reviews mention High-quality work

    Clients consistently commend WOW24-7 for delivering high-quality work and exceptional service. For instance, a Global Service Director noted their ability to provide 'high-quality, timely support' and a significant increase in customer satisfaction by over 50% since partnering with them. The Head of Customer Service at a fashion company highlighted their 'great quality work' and 'nearly a steady 100% rating from weekly QA.' Overall, feedback reflects a strong sentiment of reliability and excellence in service delivery.
    • Customer Service Outsourcing for Photo-Editing Co
      5.0 Sep 15, 2024

      WOW24-7 conducts comprehensive quality checks covering various aspects of agent performance. They deliver detailed monthly reports that enable us to monitor agent effectiveness easily and address any outstanding issues promptly. This rigorous quality assurance process ensures consistent service excellence.

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    • Inbound Marketing for Global Travel Company
      4.5 Jul 1, 2022

      They provided such a quick onboarding and I didn't expect the quality to be as good as it is. They provide additional training on phones, emails, and responses outside of our training to help support the team during onboarding.

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    • Customer Support Operations for Design Agency
      5.0 Jun 1, 2021

      WOW24-7 has been very responsive and committed all along. They run quality checks regularly to make sure that agents effectively fulfill tasks set before them. They’ve also been very adaptive and responsive to any changes in our product or business operations.

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    • 24-Hour Customer Support Calls for Renewable Energy Co.
      4.5 Sep 5, 2019

      We appreciate their quick response times and the quality of service most agents provide. Our team was also happy with the onboarding process. We asked for basic numbers, which they delivered quickly. To assess performance on our side, we check the system where wow24-7 enters all of the call information.

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    • Business Process Outsourcing for Retail Business
      4.5 Sep 9, 2019

      Feedback from my own Team is very good when it goes to the communication with Wow-24-7 agents and I can also see it through the data: good productivity and great quality (nearly a steady 100% rating from our weekly QA). I was very impressed by the dedication of the people working for us over there, which shows through a great learning curve from their teams, resulting in very good quality work. Thanks to this and their overall performance, I feel very confident in growing with them as a key partner.

      Read Full Review
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    1 of 3 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    WOW24-7 has received predominantly positive feedback for their Answering services, with clients praising their responsiveness and effective onboarding. 90% of reviewers noted the team's commitment to meeting client needs and adaptability across time zones. Clients highlighted the quality of service, quick response times, and the proactive management approach as key strengths. However, some suggested improvements in technical expertise and communication clarity. Overall, WOW24-7 is regarded as a reliable partner in providing 24/7 customer support.

    Read Most Recent Review

    Industry Experience

    WOW24-7 demonstrates significant expertise across various industries, including Information Technology, eCommerce, Education, and Telecommunications. Clients highlight strengths in 24/7 support, responsiveness, and adaptability, noting improved customer satisfaction and operational efficiency. Overall sentiment is positive, with endorsements of their proactive service and commitment to continuous improvement. Organizations seeking reliable customer support in tech, retail, or service-oriented sectors may find WOW24-7 particularly well-suited to their needs.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Design Manufacturing Hospitality & leisure Telecommunications Energy & natural resources Healthcare IT Services Education Other industries eCommerce Information technology Consumer products & services Retail

    View projects from:

    United States (9) Germany (4) Ireland (2) Denmark (2) Italy (2) Spain (2) Ukraine (2) Scotland (2) Cyprus (1) India (1) Australia (1) Israel (1) Brazil (1) England (1)
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  • Blue Valley Marketing Logotype

    4.9 16 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Services provided

    35% Call Center Services
    40% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

    See all 16 projects
    10 of 11 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Restaurant Business

    5.0 — A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support Read more
    Read 11 Reviews

    Industry Experience

    Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology IT Services Hospitality & leisure Restaurants Manufacturing Publishing Nonprofit Wellness & Fitness Software Media

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.
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    More responsive than most other service providers

    Blue Valley Marketing is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    100% Answering services

    Boldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.

    See all 10 projects

    Reviews mention High-quality work

    Boldr consistently delivers high-quality work, as evidenced by a client who praised their outstanding implementation and integration of personnel. The client highlighted exceptional response times and customer satisfaction ratings, noting that Boldr's quality matches their speed. Furthermore, the client's appreciation for Boldr's flexibility, responsiveness, and commitment to community impact underscores their exemplary performance. The overall sentiment reflects complete satisfaction, with no areas for improvement identified.
    • Customer Service for E-Commerce and Consumer Products Co.
      5.0 Jul 19, 2022

      Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.

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    • Venue Processing & Outbound Sales Support for Event Platform
      5.0 May 17, 2022

      We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.

    Read Most Recent Review
    2 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Email, Call and Chat BPO Support for Home Goods Company

    4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.
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  • Answering Service Care Logotype

    4.8 20 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +2
    5% Back Office Outsourcing
    5% Business Consulting

    Focus Areas

    75% Answering services
    15% Virtual receptionist
    10% Inbound appointment scheduling

    Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.

    See all 20 projects

    Reviews mention High-quality work

    Overall, clients express strong satisfaction with the high-quality work provided by Answering Service Care. Feedback highlights the company's effectiveness in capturing accurate information during calls, with one client noting they 'always capture the information accurately.' Another client emphasized that Answering Service Care 'crushed it' in meeting their needs. The responsiveness and tailored service received were also praised, contributing to a positive sentiment about their work quality.
    • Call Answering Service for Roofing Company
      5.0 Oct 18, 2021

      If the information was wrong when taking a message, we wouldn’t be able to contact the customer. Answering Service Care always captures the information accurately, which is extremely beneficial for us. Answering Service Care’s staff is trained on what information to collect from our customers. Their service is not generic; they request and capture the information we need.

      Read Full Review
    • Answering Services for Graphics Printing Company
      5.0 Jul 28, 2020

      We look at any leads that came in and resulted in new business for us. Looking at those numbers, their service has paid for itself many times over. We’ve also been checking for call quality and accuracy, and it’s all been great. We’ve never had an issue with a caller who was unsatisfied, or a call wasn’t handled correctly.

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    6 of 7 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    Answering Service Care has received predominantly positive feedback for their answering services, with 85% of clients expressing satisfaction in areas such as responsiveness and reliability. Clients appreciated the 24/7 live agent availability, effective communication, and the ability to handle calls and messages accurately. Noteworthy strengths include their bilingual services and a strong alignment with client needs. However, 15% of reviewers noted minor areas for improvement, such as agent energy and call recognition efficiency.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.
    Read All Reviews
    $35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

    Answering Service Pricing

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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  • LimTC Logotype

    5.0 45 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% HR Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.

    See all 45 projects

    Reviews mention Proactive

    The sentiment regarding LimTC's proactive approach is overwhelmingly positive across client reviews. Clients consistently noted LimTC's responsiveness and initiative, with one CEO highlighting their ability to seamlessly integrate into operations and proactively suggest improvements. Another client praised their proactive communication and the team's capacity to adapt to evolving needs. Overall, LimTC's proactive attitude has been described as a game changer, significantly enhancing project outcomes and client satisfaction.
    • Call Center Services for E-Commerce Company
      5.0 Jul 24, 2023

      What stood out the most about LimTC was their highly skilled and professional sales team, capable of understanding our products and engaging customers effectively. Their proactive approach, problem-solving skills, and attention to detail were commendable.

      Read Full Review
    • Customer Support for IT & Digital Transformation Company
      5.0 Jul 6, 2023

      LimTC's project management was excellent. They consistently delivered items on time, maintaining a high level of professionalism and responsiveness. They were quick to understand our needs and provided tailored solutions accordingly, ensuring a seamless customer support experience. Their proactive approach and efficient communication made working with them a breeze.

      Read Full Review
    • Outsourced Customer Support for Educational Company
      5.0 Jul 3, 2020

      They hit every milestone I set, they were very proactive and approached us with suggestions and reports on a weekly basis showing how successful our platform is running, and how many students and instructors they were able to get on-board after rectifying their inquiries.

      Read Full Review
    • Back-Office Support for Software Company
      5.0 Oct 2, 2025

      LimTC delivered exemplary project management services. They were always punctual, pro-active and responsive to new requests or changes. They were responsive and intentionally making an attempt to learn our kind of business made their work very effective.

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    • Back-Office Support for Software Company
      5.0 Oct 2, 2025

      Their ability to integrate into our operations was what most struck us about them. For us, that proactive attitude changed everything.

      Read Full Review
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    11 of 12 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Client Support for Crypto Firm

    5.0 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency.
    Read All Reviews

    View projects from:

    United States (9) Ukraine (7) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)
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  • Outsource and Save Logotype

    Outsource and Save

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    45% Answering services
    45% Inbound appointment scheduling
    10% Virtual receptionist

    Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

    See all 8 projects

    Reviews mention High-quality work

    Clients consistently highlight the high-quality work provided by Outsource and Save, with specific feedback praising their exceptional telemarketing services and back office support. For instance, one client noted a 'game changer' impact on their business operations, while another remarked on the professionalism and dedication of the team, describing them as an 'extension of our company.' Overall, the sentiment reflects strong satisfaction with both the quality and affordability of the services offered.
    • Campaign Dev & Client Outreach for Real Estate Financing Co
      5.0 Aug 1, 2024

      Outsource and Save feels like an extension of our company with how seriously they take our success. They are dedicated to delivering the best service that we can ask for. There is never any miscommunication. Any time we have had inquiries we have been met with nothing but positive responses.

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    • Call Center Services for Plumbing Company
      5.0 Apr 13, 2022

      The fact that they spent hours and hours in training and did not charge a penny until I was satisfied. I also expected an accent, since they are located in Mexico but my staff have 0% accent and not a single one of my client noticed that the calls are being answered from Mexico.

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    1 of 1 Answering services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Staff Hiring Services for Laundry Company

    5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
    Read 3 Reviews

    Industry Experience

    Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction
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  • HelpSquad Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.

    See all 11 projects

    Reviews mention Timely

    Overall, client feedback regarding HelpSquad's timeliness is overwhelmingly positive. Clients consistently report that tasks are completed on time, with one client noting that communication and project management were executed in a timely manner. Another client highlighted HelpSquad's ability to handle inquiries 'in a timely and professional manner,' emphasizing their responsiveness. The sentiment reflects a strong commitment to punctuality and effective communication throughout the project lifecycle.
    • Customer Service Outsourcing for Medical Company
      5.0 Aug 1, 2024

      HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.

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    • Call Center Services for Moving & Storage Company
      5.0 Feb 13, 2024

      Yes, communication and project management was done in a timely fashion.

      Read Full Review
    • Call Center Services for Property Management Company
      5.0 Dec 10, 2025

      Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.

      Read Full Review
    • Virtual Agent Dev for Omnichannel Support Solutions Co
      5.0 Feb 22, 2024

      HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget. The product enabled us to handle phone calls, emails, and chats during back-to-back meetings, which helped us accomplish more tasks within a day.

      Read Full Review
    • API Integration for Life Science Community
      5.0 Feb 29, 2024

      All deadlines were met during implementation. Since then, the team has been responsive and helpful.

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    8 of 8 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    50% Call Center Services
    30% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Market Research

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Intelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.

    See all 12 projects
    9 of 11 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO Services for Software Company

    5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read more
    Read 11 Reviews

    Industry Experience

    Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Consulting Manufacturing Other Industry Medical IT Services Financial services Healthcare Chemicals & Biotechnology

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Go4customer Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Market Research +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

    See all 5 projects

    Reviews mention Reliable

    Clients consistently express high reliability in Go4Customer's services, noting their unwavering commitment to customer satisfaction and timely project delivery. One client highlighted the company's proactive communication and effective problem resolution, which significantly contributed to project success. The dedication to enhancing customer experiences and maintaining efficient operations further reinforces the sentiment of reliability, making Go4Customer a commendable choice for businesses seeking dependable call center solutions.
    • Call Center Services for Digital Mareketing & IT Company
      5.0 Jul 27, 2023

      Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.

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    • Call Center Services for Digital Mareketing & IT Company
      5.0 Jul 27, 2023

      The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction. They prioritize their clients' needs and go above and beyond to ensure that each customer receives personalized attention and exceptional service. Their dedication to delivering on time and promptly addressing any concerns reflects a high level of professionalism and reliability.

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    Industry Experience

    Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.

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    Select Industry to see insights

    IT Services Healthcare Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    The feedback regarding Go4Customer's pricing and value for money is predominantly positive. Clients praised the company for offering 'good value for cost' and highlighted the ease of their billing structure. One client noted they saved $1,000 monthly, while another mentioned saving about $4,000, indicating significant financial benefits. Overall, clients appreciated the combination of quality services and competitive pricing, reinforcing Go4Customer's reputation as a cost-effective partner for call center solutions.
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    United States (2) Canada (1) India (1)
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  • VSynergize Logotype

    VSynergize

    4.6 7 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    20% Robotics Process Automation +1
    10% Generative AI

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    VSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.

    See all 7 projects

    Reviews mention Easy to reach

    Clients have consistently praised VSynergize for their accessibility and responsiveness. One client noted that they received a reply in less than an hour after initial contact, highlighting the company's commitment to communication. Additionally, feedback emphasized the seamless workflow and real-time updates provided by the team, which contributed to a highly effective collaboration. Overall, the sentiment regarding ease of communication with VSynergize is overwhelmingly positive, reinforcing their reputation as a reliable partner.
    • Sales Development Services for Research Company
      5.0 Jun 10, 2020

      They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real time what is going on with their efforts and opportunities they push my way. Extremely responsive to any questions I have.

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    1 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting for Transportation Company

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors.

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    Select Industry to see insights

    Publishing Transportation Telecommunications Consulting Other Industry Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits.
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    52% Call Center Services
    20% Back Office Outsourcing
    15% Sales Outsourcing +1
    13% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    CanadaDirect is a company specializing in outbound telemarketing services, utilizing live agents and voice assistance to enhance customer engagement and sales conversion. Reviews highlight a 20% increase in sales and a significant reduction in customer complaints, with 100% of feedback emphasizing their project management excellence and focus on compliance. The firm is noted for its entrepreneurial approach and maintaining high performance standards.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Voice Services for Financial Services Marketing Company

    5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  Read more
    Read 1 Review

    Industry Experience

    CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

    See all 18 projects

    Reviews mention High-quality work

    Clients consistently express high satisfaction with AnswerForce's quality of work, emphasizing their professionalism and responsiveness. One client noted, 'They’ve handled everything perfectly' and highlighted the service's continuous improvement over time. Another stated, 'Everyone we have encountered at AnswerForce is incredibly customer focused,' reflecting the company's dedication to high-quality service. Overall, feedback indicates that AnswerForce effectively meets client needs, with many clients reporting enhanced efficiency and satisfaction.
    • Answering Service for Oil & Gas Service Company
      5.0 Aug 23, 2021

      The completeness of the service offering and features for a price that is comparable to those who are offering less features and worse customer service. The complexity that their process is able to manage is also quite impressive.

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    • Call Center Services for HR & Payroll Consulting Co
      4.5 Feb 19, 2021

      They’ve handled everything perfectly. Occasionally I listen to their recordings, and I’ve been pleasantly surprised by how well their representatives handle our calls.

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    • Answering Services & Inbound Client Mgmt for Tutoring Co
      4.0 Apr 30, 2020

      The quality of their calls sets them apart, including how fast they’re able to get their team up and running to handle the calls. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.

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    • Answering Services for IT Services Firm
      5.0 Nov 16, 2020

      Everyone we have encountered at AnswerForce is incredibly customer focused. They are clear, concise and delivered tremendous value for the time we have spent with them. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration.

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    • Appointment Scheduling and Customer Orders for IT Company
      4.0 Dec 24, 2017

      Their work is excellent and very professional. The service and treatment they provide is excellent quality.

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    9 of 14 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Service for Telecommunications Company

    5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read more
    Read 14 Reviews

    Industry Experience

    AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.

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    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT Services

    View projects from:

    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)
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  • Emapta Logotype

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention High-quality work

    Clients have expressed high satisfaction with Emapta's ability to deliver high-quality work and support. One CEO highlighted that Emapta successfully provided skilled research scientists and graphic designers, significantly enhancing team productivity. Additionally, Emapta's responsiveness and constant communication were praised, reinforcing their reliability as an offshore partner. Overall, the sentiment is overwhelmingly positive, with clients recommending Emapta for its excellent services and working environments.
    • BPO Services for Health Company
      4.0 Nov 11, 2020

      Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. Emapta definitely provides great service and wonderful working spaces.

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    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.

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    Select Industry to see insights

    Healthcare Energy & natural resources Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.
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    Australia (2) United States (1)
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    Ruby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.

    See all 7 projects

    Reviews mention High-quality work

    Client feedback highlights Ruby's provision of high-quality work, particularly in call quality and customer support. One client noted, 'They provide very good call quality and very good customer support,' emphasizing the effectiveness of their services. Additionally, the cost-effectiveness of their offerings is recognized, with savings of $1,000 to $2,000 per month reported. Overall, the sentiment reflects satisfaction with Ruby's services, contributing to a positive experience for the client.
    • Answering & Customer Services for Advertising Firm
      4.5 Aug 12, 2017

      They offer good call quality and customer service.

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    1 of 1 Answering services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Ruby Receptionists receives consistently positive feedback in their Answering services. Clients appreciate the professionalism and effectiveness of their live answering service, with 100% of reviewers highlighting the value of having a real person managing calls. The firm's ability to provide seamless communication through a mobile app and email is also frequently commended. Reviews indicate an enduring partnership, with long-term clients noting no significant areas for improvement, reflecting a high level of satisfaction.

    Read Most Recent Review
    3 of 7 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Ruby Has Innovative Technology

    4.0 — Read more
    Read 7 Reviews

    View projects from:

    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • DialAmerica Logotype

    4.5 17 reviews
    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

    See all 17 projects

    Reviews mention Professional

    Clients consistently highlight DialAmerica's professionalism, noting their ability to provide excellent service and resolve issues quickly. One client emphasized the company's quality work and professionalism, stating it helps save time and money while enhancing their image. Another review commended their quick response times and effective call filtering, further reinforcing the sentiment of professionalism. Overall, feedback reflects a strong positive sentiment regarding their professional capabilities.
    • Customer Support and Orders Processing for Real Estate Company
      4.5 Dec 23, 2017

      I think it is a job that fits perfectly with companies. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies. Their strengths are their organization and speed.

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    • Customer Service & Call Management for Life Sciences Firm
      4.0 Nov 2, 2017

      They're very professional and can resolve issues quickly.

      Read Full Review
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    7 of 17 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Hospitality Company Telemarketing

    4.5 — Read more
    Read 17 Reviews

    Industry Experience

    DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.

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    Select Industry to see insights

    IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

    What Clients Have Said

    Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • TRU29 Solutions Inc. Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    25% Call Center Services
    40% Employer of Record (EOR) Services
    25% Back Office Outsourcing +1
    10% IT Strategy Consulting

    Focus Areas

    50% Answering services
    40% Inbound appointment scheduling
    10% Virtual receptionist

    TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

    See all 4 projects

    Reviews mention Trustworthy

    Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive.
    • Social Media Marketing for Marketing & Advertising Agency
      5.0 Jan 15, 2021

      What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter.

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    Industry Experience

    TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.

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    Select Industry to see insights

    Information technology Telecommunications Financial services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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    Poland (1) South Africa (1) United States (1) England (1)
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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Manila, Philippines

    Services provided

    15% Call Center Services
    75% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

    See all 32 projects
    14 of 14 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Integration Solutions Co

    5.0 — Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. Read more
    Read 14 Reviews

    Industry Experience

    Aidey demonstrates significant expertise in various industries, notably manufacturing, financial services, fitness, and education. Positive feedback highlights their strengths in improving customer support metrics, enhancing operational efficiency, and fostering a culture of empathy and responsiveness. Manufacturing and financial services clients reported substantial reductions in response times and increased customer satisfaction, while feedback from education and fitness sectors emphasized Aidey's adaptability and reliability. Overall sentiment across these industries suggests Aidey is a strong candidate for businesses seeking efficient customer support solutions.

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    Select Industry to see insights

    Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Aidey consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients appreciate that Aidey's pricing aligns with their budgets while delivering high-quality services. For instance, a client noted, 'Good value for cost,' highlighting their satisfaction with the balance between price and service quality. Overall, the sentiment towards Aidey's pricing is favorable, with clients frequently mentioning their affordability and effective support as key reasons for choosing them.
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    United States (18) India (2) Australia (1) England (1)
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  • IdeasUnlimited Logotype

    5.0 100 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    IdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback.

    See all 100 projects
    3 of 3 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    IdeasUnlimited has received positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients highlight impressive metrics such as a 90% first contact resolution rate and 97% service quality. Key strengths include responsiveness, effective communication, and flexibility in accommodating increased service demands. Overall, reviewers commend the provider for treating client businesses with care and consistently delivering high-quality support, with no significant areas for improvement mentioned.

    Read Most Recent Review

    Industry Experience

    IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Consumer Products Real estate Human Resources Healthcare Financial services Nonprofit Legal Pharmaceuticals Telecommunications Beauty & Cosmetics Food & Beverages Retail Advertising & marketing Media Other Industry Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Automotive Gaming Software

    More responsive than most other service providers

    IdeasUnlimited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French
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  • Global Response Logotype

    4.5 9 reviews
    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

    See all 9 projects
    3 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Order Processing for Retail Company

    5.0 — Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.
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    View projects from:

    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • RemoteReps Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA

    Services provided

    25% Call Center Services
    25% Mobile App Development
    20% Custom Software Development +3
    10% AR/VR Development
    10% Sales Outsourcing
    10% Web Design

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    RemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies.

    See all 3 projects

    Reviews mention Easy to work with

    Clients consistently express that RemoteReps is exceptionally easy to work with, highlighting their responsiveness and effective communication. One client noted the team's great phone skills and their ability to seamlessly integrate with existing processes, stating, "They’re also easy to work with, which is important." The overall sentiment reflects satisfaction with the collaboration, as clients appreciate the team's willingness to take feedback and their commitment to meeting project requirements.
    • Cold Calling for Mental Health Group's Sales Team
      5.0 Jul 25, 2019

      Their team is fantastic across the board. CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. I've been really satisfied with CC Capital Group’s entire personnel. Everyone they’ve given us has great phone skills. They’re also easy to work with, which is important. A virtual team can be challenging when they’re not in the office with me. It’s so easy to communicate with them and train them.

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    1 of 2 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    B2B Sales Calls for Healthcare Business Coaching Company

    5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Overall, client feedback regarding RemoteReps' pricing and value for money is mixed. One client praised their reasonable pricing and effective service, noting a significant increase in appointments and profitability, stating, "CC Capital Group has remained the most profitable and easy-to-use campaign we've run to date." Conversely, another client expressed dissatisfaction, highlighting a lack of professionalism and transparency, ultimately leading to project cancellation. This indicates variability in client experiences concerning cost-effectiveness and service quality.
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    View projects from:

    Los Gatos, California (1) San Diego, California (1) San Francisco, California (1)
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  • IntelligentBee Logotype

    4.8 9 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    IntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.

    See all 9 projects

    Reviews mention Communicative

    IntelligentBee has received positive feedback regarding their communicative approach, with clients highlighting their commitment to maintaining healthy and fluid communication. One client noted their responsiveness and dedication to continuous improvement based on feedback, which enhances overall service quality. Additionally, the effective collaboration between IntelligentBee's support team and the client's internal teams was emphasized, indicating a strong communication dynamic. Overall, the sentiment regarding their communication skills is highly favorable.
    • Customer Service Support for Open-Source Management SaaS Co
      4.5 Oct 3, 2023

      The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include Virtual Meetings, Email, or Messaging Apps.

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    Industry Experience

    IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.

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    Select Industry to see insights

    Automotive Media IT Services Software Financial services Information technology

    View projects from:

    United States (3) Norway (2) Romania (2) Canada (1)
    $1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

    Community Management

    Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
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  • MattsenKumar LLC Logotype

    4.2 6 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gurugram, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    MattsenKumar LLC is a professional call center service provider offering comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions. The company consistently receives positive feedback, with clients praising their proactive management and adaptability. Approximately 90% of reviews highlight their effective customer handling and responsiveness, while no major areas for improvement are noted.

    See all 6 projects
    0 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Financial Institution

    4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
    Read 3 Reviews

    Industry Experience

    MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Financial services Business services Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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    India (4) United States (1)
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  • Invensis Inc Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lewisville, TX

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    15% Back Office Outsourcing +4
    15% Custom Software Development
    10% Application Testing
    10% Cybersecurity
    10% Mobile App Development

    Focus Areas

    100% Answering services

    Invensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.

    See all 4 projects

    Reviews mention Honest

    Clients commend Invensis Inc for their honesty and reliability in service delivery. One review highlights, "Something that not all companies do, they are honest. They really do offer good services." Additionally, clients appreciate the efficiency and accuracy of the services, stating that Invensis consistently delivers on time and as promised. Overall, the sentiment reflects a strong trust in the company's integrity and commitment to quality.
    • IT Branch Data Entry & Cleansing
      4.5 Aug 18, 2017

      Something that not all companies do, they are honest. They really do offer good services.

      Read Full Review
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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Claims Processing for Legal Firm

    5.0 — Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Invensis Inc as providing excellent value for money, citing reasonable pricing structures that align with industry standards. One client noted, "the pricing structure is very reasonable, much like other companies," while another mentioned saving approximately $1,500 monthly. Overall, the sentiment is positive, with clients highlighting significant time and cost savings, improved efficiency, and high-quality service, justifying their investment in Invensis's services.
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    Silver Spring, Maryland (1) New York City, New York (1) Alliance, Ohio (1) Clinton, Missouri (1)
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  • Kantipur Management Private Limited Logotype

    Kantipur Management Private Limited

    5.0 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    15% Call Center Services
    29% Back Office Outsourcing
    17% Customer Service Outsourcing +7
    13% Staffing
    7% HR Consulting
    5% Recruiting
    4% Accounting
    4% Social Media Marketing
    3% IT Managed Services
    3% Insurance Services & Brokers

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Motorcycle Distributing Company

    5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
    Read 1 Review

    Industry Experience

    Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.

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    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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  • Flatworld Solutions Logotype

    4.7 23 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bengaluru, India

    Services provided

    30% Call Center Services
    30% Custom Software Development
    10% AI Consulting +3
    10% AI Development
    10% AR/VR Development
    10% Web Design

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Flatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.

    See all 23 projects
    3 of 3 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Flatworld Solutions consistently receives positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients commend their professionalism, responsiveness, and effective project management. Notably, 67% of reviews highlight the company's ability to handle call overflow and support tasks efficiently. The reviews reflect a strong impact on customer satisfaction and operational efficiency, with clients emphasizing the importance of initial training and effective communication. Overall, the sentiment is overwhelmingly favorable, positioning Flatworld Solutions as a reliable partner in call center services.

    Read Most Recent Review

    Industry Experience

    Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors.

    Read All Reviews

    Select Industry to see insights

    Education Consumer Products Business services Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Manufacturing Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    100% Answering services

    Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently highlight Quantanite's ease of collaboration, noting that their teams integrate seamlessly. One client remarked, "It would be hard to pinpoint where our team ends and theirs begins," emphasizing the strong partnership. Additionally, feedback reflects Quantanite's flexibility and accommodation in meeting urgent project needs, with clients appreciating their readiness to provide extra support as required. Overall, the sentiment is highly positive regarding their cooperative approach.
    • Menu Programming for Food Delivery Company
      5.0 Feb 10, 2021

      It would be hard to pinpoint where our team ends and theirs begins. We work as if we are one team. All of the Quantanite employees have been very easy to work with and easily trained on our systems.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

    Read All Reviews

    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • Evoice Logotype

    Evoice

    4.5 27 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    55% Call Center Services
    25% Customer Service Outsourcing
    20% Transcription

    Focus Areas

    40% Answering services
    33% Inbound appointment scheduling
    27% Virtual receptionist

    Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

    See all 27 projects

    Reviews mention Dedicated

    Clients consistently highlight Evoice's dedication to customer service, noting their trustworthiness and commitment to effectively handling customer calls and complaints. One client emphasized their ability to save 20 hours monthly and $25,000 in costs, attributing this efficiency to Evoice's dedicated approach. Overall, the sentiment surrounding their dedication is positive, with clients appreciating their focus on customer-oriented solutions.
    • Customer Support and Order Processing for Education Company
      5.0 Nov 2, 2017

      They are trustworthy, dedicated, and customer oriented.

      Read Full Review
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    10 of 27 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Easy to Use and Cost Effective Service

    4.5 — Read more
    Read 27 Reviews

    Industry Experience

    Evoice has garnered positive feedback across various industries, including Gaming, Education, Financial Services, Utilities, and Retail. Clients consistently praise their reliability, customer service, and time-saving capabilities. In Education and Gaming, they are noted for efficiently handling high volumes of inbound calls. The overall sentiment is favorable, emphasizing Evoice's expertise in enhancing customer service experiences and providing tailored solutions that align with diverse industry needs.

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    Select Industry to see insights

    Other industries Gaming Utilities Education Financial services Telecommunications Automotive Real estate Arts, entertainment & music Advertising & marketing Manufacturing Hospitality & leisure Retail Healthcare

    View projects from:

    Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)
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  • LEX Reception Logotype

    LEX Reception

    4.9 32 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    LEX Reception is a distinguished provider of Contact Center Services, specializing in Customer Support Services and Call Handling for law firms. Reviews emphasize their professional and empathetic service, with 90% of clients appreciating the 24/7 availability and tailored script customization. A theme of improved client retention and operational efficiency recurs frequently, underscoring LEX Reception's significant impact on business growth and productivity.

    See all 32 projects
    18 of 20 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    LEX Reception has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include prompt responsiveness, professionalism, and the ability to customize call scripts. Clients appreciate the 24/7 accessibility, which has significantly improved client engagement and retention rates. Notably, 80% of users reported increased client satisfaction due to the friendly service. Suggestions for improvement mainly involve enhancing their online platform usability and expanding multilingual support.

    Read Most Recent Review
    26 of 29 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Service for Law Firm

    5.0 — LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email Read more
    Read 29 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (22) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.
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    View projects from:

    Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)
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  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    15% Public Relations

    Focus Areas

    100% Answering services

    BPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands.

    See all 10 projects
    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Packaging Solution Company

    5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more
    Read 4 Reviews

    Industry Experience

    BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.

    Read All Reviews

    Select Industry to see insights

    Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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    Germany (6) Ukraine (2) Estonia (1) United States (1)
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  • FSPGlobal Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    FSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.

    See all 4 projects

    Reviews mention Timely

    Overall, FSP Global received positive feedback regarding their timely project management. Clients noted that all key milestones and deliverables were consistently met on time, fostering a smooth rollout with minimal disruption. One client specifically praised their strong project management skills and responsive communication, highlighting their adaptability to evolving needs. This commitment to on-time delivery and flexibility has significantly contributed to successful partnerships and improved operational efficiency.
    • BPO & Call Center Services for E-commerce & Digital Mktg Co
      5.0 May 1, 2024

      FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project.

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    • Back Office Outsourcing for Mobile Gaming Company
      5.0 Feb 25, 2026

      FSP Global demonstrated excellent project management, operating with a structured and responsive approach. All key milestones and deliverables were consistently met on time. They were proactive and adaptable, quickly accommodating evolving requirements and providing prompt, thorough responses to all our needs.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, FSPGlobal has received positive feedback highlighting their operational excellence and customer-centric approach. A mobile gaming company praised their ability to achieve cost efficiency and improve customer satisfaction through enhanced support services. Clients noted FSPGlobal's timely delivery, proactive communication, and adaptability to evolving requirements. The partnership resulted in significant gains in customer satisfaction and operational metrics, with no reported areas for improvement, indicating a strong alignment with client objectives.
    Read 1 Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Mobile Gaming Company

    5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read more
    Read 2 Reviews

    Industry Experience

    FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.

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    Select Industry to see insights

    Advertising & marketing Consulting Gaming
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  • LawyerLine™ Logotype

    4.9 7 reviews
    Undisclosed
    < $25 / hr
    250 - 999
    Bernards, NJ

    Services provided

    75% Call Center Services
    5% AI Development
    5% Back Office Outsourcing +3
    5% Customer Service Outsourcing
    5% Sales Outsourcing
    5% Search Engine Optimization

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.

    See all 7 projects

    Reviews mention High-quality work

    LawyerLine™ has received consistently positive feedback regarding the high quality of their work. Clients have praised their impressive response times and effective call management, noting that they handle 40-50 calls daily with accuracy. One client highlighted the tailored service and value for money, stating, 'LawyerLine will do a fantastic job and tailor their services to your needs.' Overall, the sentiment reflects strong satisfaction with LawyerLine's professionalism and ability to enhance client communication.
    • Receptionist Services for Personal Injury Law Firm
      5.0 Oct 6, 2021

      What did you find most impressive or unique about this company? The quality of service both to me and to clients.

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    • Call Services for Insurance Law Firm
      4.5 Oct 6, 2021

      I have been happy with them. They have taken direction well and implemented my goals. We communicate mostly by email.

      Read Full Review
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    Industry Experience

    LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
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    View projects from:

    Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)
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  • Solvo Global Logotype

    5.0 7 reviews
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Medellín, Colombia

    Services provided

    15% Call Center Services
    30% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +5
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruiting
    10% Staffing
    5% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

    See all 7 projects

    Reviews mention High-quality work

    Clients consistently praise Solvo Global for delivering high-quality work and maintaining professionalism. For instance, the owner of Optimus Steel USA highlighted their impressive execution and flexibility, stating, "they’ve really been an instrument of our success." Similarly, the CEO of a digital platform noted their outstanding quality and speed, emphasizing that "they’ve done everything they said they would." Overall, client sentiment reflects strong satisfaction with Solvo's commitment to excellence and effective project management.
    • Business Consulting & Recruiting Servies for Booking Agency
      5.0 Nov 9, 2023

      Once we chose the candidate there has been amazing support for her through Solvo IT team and HR. Now that we have her trained she is performing at a level I don't believe I could easily hire in Texas or afford at the growth rate we are facing. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.

      Read Full Review
    • BPO Services for Management Consulting Firm
      5.0 Nov 22, 2021

      Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.

      Read Full Review
    • Staff Augmentation for Metals Manufacturer
      5.0 Jul 23, 2020

      I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others. Overall, their quality, flexibility, and dedication is key.

      Read Full Review
    • Outsourced Staff for Insurance Company
      5.0 May 15, 2020

      Fantastic results. Look, we are not reinventing the wheel here, what we needed is a way to reduce our expenses without sacrificing the ability to offer quality service to our client base. Since we have contracted with Salvo we have seen a significant reduction in our overall staffing expense, which has brought us back to an acceptable net margin, one we can work with and grow with. We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.

      Read Full Review
    • Outsourced Staff for Insurance Company
      5.0 May 15, 2020

      What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company.

      Read Full Review
    Read All Reviews

    Industry Experience

    Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Sports Other Industry Business services Legal Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
    Read All Reviews

    More responsive than most other service providers

    Solvo Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    5.0 6 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    10% Application Management & Support
    10% Application Testing +7
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

    See all 6 projects

    Reviews mention Innovative

    Clients consistently highlight Northern Lights Technology Development's innovative approach, particularly in developing a hotel management system that enhances operational efficiency and reduces labor dependence. One client noted their impressive capability in conducting comprehensive demand analysis and formulating tailored project plans. They emphasized the team's professionalism and commitment to research and development, stating that Northern Lights delivers reliable, user-friendly solutions that significantly improve business performance. Overall, client sentiment regarding innovation is highly positive.
    • Hotel Management System Development for Hotel Company
      5.0 Apr 22, 2022

      Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner.

      Read Full Review
    Read All Reviews

    Industry Experience

    Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
    Read All Reviews

    View projects from:

    Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
    View Profile
  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Call Masters BPO is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Their services are highly praised, with 100% of reviewers noting their results-driven approach and excellent communication. Clients emphasize the company's ability to effectively manage customer interactions, leading to increased sales and positive customer feedback.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office & Customer Services for Online Retail Company

    5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
    Read 2 Reviews

    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
    Read All Reviews
    $1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

    Virtual Receptionist and Answering Services

    Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
    View Packages
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Simply Contact
4 Helpware CX
5 Remote CoWorker
6 Big Outsource
7 Fusion CX
8 EverHelp
9 Welsend
10 WOW24-7
11 Blue Valley Marketing
12 Boldr.
13 A-SALES AB
14 1840 & Company
15 XACT

List of the Best Answering Services Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    40% Answering services
    70% Other
    View Profile Visit Website
  3. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  8. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  9. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  10. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  11. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  12. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  13. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  14. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.8/40.0
    18/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  15. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    30% Answering services
    50% Other
    View Profile Visit Website
  16. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  17. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  19. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.8/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  20. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    8.2/10 Clients & Experience
    7/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  21. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  22. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  23. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  24. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  25. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  27. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  28. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  29. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    15% Answering services
    80% Other
    View Profile Visit Website
  30. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Answering Service Company FAQs

Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

  1. SupportYourApp

  2. Simply Contact

  3. Hugo Inc.

  4. Helpware CX

  5. Remote CoWorker

  6. LimTC

  7. Big Outsource

  8. Blue Valley Marketing

  9. Fusion CX

  10. Welsend

  11. XACT

  12. Boldr.

  13. A-SALES AB

  14. Valoris Center

  15. MarKam Solutions

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