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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • MyOutDesk

    MyOutDesk

    Double your Business with MyOutDesk

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA
    Service Focus
    Inbound Services

    "They quickly bring high-quality virtual assistant candidates to the table, which has been notable in the workflow."

    • President, Dew Wealth Management
  • BitWide

    BitWide

    Fully Integrated Outbound B2B Sales Services

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada
    Service Focus
    Inbound Services

    "Their frequent and friendly communication was impressive."

    • President, Spatial Technologies
  • Ec3

    Ec3

    Award winning BPO specialist

    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa
    Service Focus
    Inbound Services

    "Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results."

    • Senior VP of Global Programs, EIMS Global
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  • Call2Customers

    Call2Customers

    Call Centers in India : Call2Customers

    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India
    Service Focus
    Inbound Services

    "We definitely recommend Call2Customers to anyone who needs telemarketing services."

    • Digital Marketing Coordinator, R&D Associates
  • Easybee Answering Services

    Easybee Answering Services

    The Most Cost Effective Live Virtual Receptionist

    Undisclosed
    Undisclosed
    10 - 49
    San Salvador, El Salvador
    Service Focus
    Inbound Services

    "They answer all calls and send me and my assistant a summary right away."

    • Principal Lawyer & Owner, Lisa Feldstein Law Office PC
  • Genesis Support Solution LTD

    Genesis Support Solution LTD

    Together we create opportunities

    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica
    Service Focus
    Inbound Services

    "The team was hardworking and dedicated. They always took the time to find ways to improve their work."

    • President, CalluX Integrated Solutions LTD.
  • Sound Telecom

    Sound Telecom

    Professional. Friendly. Courteous.

    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA
    Service Focus
    Inbound Services

    /*-->*/
    "They provide a very good service.

    • Administration Manager, Business Services Company
  • RDI Corporation

    RDI Corporation

    Winning Smart Since 1978

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Cincinnati, OH
    Service Focus
    Inbound Services

    "They delivered and offered a personalized and efficient service."

    • IT Manager, Property Management & Development Company
  • Helplama

    Helplama

    Fully Managed Customer Support

    $1,000+
    < $25 / hr
    250 - 999
    Claymont, DE
    Service Focus
    Inbound Services

    ''They appear to know our operations better than us.''

    • CEO, Thrasio
  • CALLINNOV

    CALLINNOV

    Call Center BPO outsourcing

    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco
    Service Focus
    Inbound Services

    "They were reactive in the partnership."

    • CEO, LEXOUND
  • Tech Fi Technologies

    Tech Fi Technologies

    Inbound and Outbound Call Center, India

    $1,000+
    < $25 / hr
    50 - 249
    Gurugram, India
    Service Focus
    Inbound Services

    "Their knowledge of their subject and patience was impressive, achieving clients' satisfaction."

    • Director, FlexiEle Consulting Services pvt ltd.
  • Intellink

    Intellink

    Data Annotation, NLP, Dataset Management and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We intend to expand our engagement to see how they'll cope with a bigger project scale."

    • Executive Sales Manager, IT Company
  • Undisclosed
    Undisclosed
    10 - 49
    Portland, OR
    Service Focus
    Inbound Services

    “They’re really flexible at a moment’s notice.”

    • Executive Assistant to the Board, Retina Northwest
  • Gabtech Global LLC

    Gabtech Global LLC

    Grow Your Business With Us!

    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ
    Service Focus
    Inbound Services

    "They were very easy to work with."

    • Sales & Operations VP, IT Company
  • Westpark Communications

    Westpark Communications

    All the right answers.

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX
    Service Focus
    Inbound Services

    "They know exactly how to respond to customers in different situations."

    • Manager, Air Purification Solution Company
  • Upstream BPO

    Upstream BPO

    Great Customers, Great People, Great Service

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "Their dedication and flexibility are very impressive."

    • Head of Operations, Spectrum of Life
  • Telecom, Inc.

    Telecom, Inc.

    Domestic Contact Center Services

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA
    Service Focus
    Inbound Services

    "Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided."

    • Sales & Operations Consultant, Lumino Consulting
  • SmartPA

    SmartPA

    Virtual Assistant and Admin Services

    $1,000+
    < $25 / hr
    250 - 999
    Edinburgh , United Kingdom
    Service Focus
    Inbound Services

    “They know our business so well that they’ve brought us new clients. They’ve been a huge asset to us over the years.”

    • CEO, Franchise Consulting Firm
  • Pontica Solutions AD

    Pontica Solutions AD

    Stevie® award-winning BPO and ITO provider

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "Their operational effectiveness and flexibility have been impressive."

    • Global Head of Growth Marketing, Stuart
  • ACC

    ACC

    Peace of Mind for your Business

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT
    Service Focus
    Inbound Services

    "They do an excellant job."

    • VP of HR, Government Organization
  • Pac Biz Contact Center Outsourcing

    Pac Biz Contact Center Outsourcing

    Premium 24/7 Support to Grow your Business

    $1,000+
    < $25 / hr
    50 - 249
    Phoenix, AZ
    Service Focus
    Inbound Services

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    • Owner, Marketing Company
  • Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    "They truly go beyond our expectations. I have nothing but praise for their team."

    • Chief Legal Officer, Bauer Media Group
  • $5,000+
    < $25 / hr
    10 - 49
    Patna, India
    Service Focus
    Inbound Services

    "I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

    • Managing Director, Kindcare Meditourism India Pvt Ltd
  • Task Virtual

    Task Virtual

    We keep you SORTED!

    Undisclosed
    < $25 / hr
    50 - 249
    Kolkata, India
    Service Focus
    Inbound Services

    "We're impressed with their ability to provide solutions to every problem."

    • Marketing Strategist, Creative Design Agency
  • Staff Outsourcing Solutions

    Staff Outsourcing Solutions

    A leading global BPO company

    $1,000+
    < $25 / hr
    250 - 999
    Cebu City, Philippines
    Service Focus
    Inbound Services

    "They were easy to work with."

    • Director of Customer Experience, Footwear Company
  • Ansafone Contact Centers

    Ansafone Contact Centers

    50 Years of World-Class Customer Experience

    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL
    Service Focus
    Inbound Services

    “We were able to establish a daily call with status updates that we needed, and that helped the project stay on track.”

    • Project Manager, Emergency Service Company
  • Paragon Sales Solutions

    Paragon Sales Solutions

    B2B Telemarketing & Marketing Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, United Kingdom
    Service Focus
    Inbound Services

    "They are absolutely great and I believe that they are able to tackle any problem and understand all business needs."

    • Manager, SETSU PRECISION TECHNOLOGY (M) SDN BHD
  • MAP Communications

    MAP Communications

    Call Center for Excellence.

    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA
    Service Focus
    Inbound Services

    "For the brief time I contracted with MAP Communications, I experienced dissatisfying results using their call-…"

    • Principal, Tax Services Provider
  • Call Center Solutions

    Call Center Solutions

    Efficiently Improving Your Bottom Line

    Undisclosed
    Undisclosed
    250 - 999
    Montego Bay, Jamaica
    Service Focus
    Inbound Services

    "Their work culture is impressive."

    • Director of Reservations, Brittain Resorts
  • Intelligent Office

    Intelligent Office

    Your Staff. Your Office. Your Success.

    Undisclosed
    Undisclosed
    250 - 999
    Denver,
    Service Focus
    Inbound Services

    /*-->*/
    "Intelligent Office is very good at finding ways to meet your needs in a pinch.

    • IT Director, Manufacturing Company
  • Undisclosed
    Undisclosed
    50 - 249
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "We are working as one team and managing challenges together."

    • VP Managed Services, Coupa Inc.
  • MANGO5

    MANGO5

    “A Grade Service” and results.

    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa
    Service Focus
    Inbound Services

    "Other business relationships in my experience haven’t had the same level of trust I have with MANGO5."

    • SVP, Resume and Career Services Company
  • NICE Global

    NICE Global

    Nearshore Jamaican BPO Contact Center

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica
    Service Focus
    Inbound Services

    "I’m impressed with their drive and motivation to make the project successful."

    • Workforce Manager, Coach USA
  • Direct Answer, Inc.

    Direct Answer, Inc.

    We Keep the Promises You Make.

    $1,000+
    < $25 / hr
    10 - 49
    Oxon Hill, MD
    Service Focus
    Inbound Services

    "We have a great relationship so we can quickly flag any issues as soon as they arise."

    • Member Services Supervisor, Stock Research Company
  • The CommAlert Group

    The CommAlert Group

    Edmonton Call Center Agency

    Undisclosed
    Undisclosed
    50 - 249
    Edmonton, Canada
    Service Focus
    Inbound Services

    "They’re always happy to go above and beyond."

    • Digital Director, Digital Marketing Agency
  • Undisclosed
    Undisclosed
    10 - 49
    Riverside, CA
    Service Focus
    Inbound Services

    “PCN answers calls quickly and professionally.”

    • Owner, Two Cans Media
  • Complete Call Solutions

    Complete Call Solutions

    Multi-Channel Contact Center Solution

    $1,000+
    < $25 / hr
    50 - 249
    Omaha, NE
    Service Focus
    Inbound Services

    “They quickly learned the specifics of our software and processes so that they could efficiently help our users.”

    • Technical Support Engineer, Limeade
  • Contact One

    Contact One

    SEAMLESS HUMAN RESPONSE

    $1,000+
    < $25 / hr
    10 - 49
    Tucson, AZ
    Service Focus
    Inbound Services

    /*-->*/
    "Their work is professional and high quality.

    • Customer Service Senior Manager, Information Technology Company
  • Telelink

    Telelink

    Saving lives, money, and time.

    $1,000+
    < $25 / hr
    50 - 249
    St. John's, Canada
    Service Focus
    Inbound Services

    "We are satisfied with the service we've received."

    • Revenue Manager, Hotel & Resorts Company
  • EverHelp

    EverHelp

    EverHelp - Customer Service Outsourcing company

    $5,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus
    Inbound Services

    "Everything is on time, and their response and fit are perfect."

    • CEO, PlantIn
  • OutPLEX

    OutPLEX

    Voice & Digital CX at Scale for Global Brands

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    "Project management was excellent and the team was extremely responsive."

    • Business Consultant, Seta Corp
  • Tasks Expert- A Virtual Assistant Company

    Tasks Expert- A Virtual Assistant Company

    Hire Virtual Assistant Services for $4.5 Per Hr

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO
    Service Focus
    Inbound Services

    Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual…

    More

  • Face for Business

    Face for Business

    Telephone Answering Service for UK Businesses

    Undisclosed
    Undisclosed
    10 - 49
    Burscough, United Kingdom
    Service Focus
    Inbound Services

    "In the five years that we’ve worked with them, they’ve never let us down."

    • Director, Beaumont & Co.
  • Slingfly

    Slingfly

    The Growth Engine Marketing Agency For SaaS

    $5,000+
    Undisclosed
    2 - 9
    Fayetteville, AR
    Service Focus
    Inbound Services

    "Everything was delivered on time and within budget."

    • President, ArchiveIT
  • MySource Solutions

    MySource Solutions

    Virtual Professionals - Outsourcing - BPO Company

    $1,000+
    < $25 / hr
    10 - 49
    Kansas City, MO
    Service Focus
    Inbound Services

    “At our peak, we were getting 2–3 good leads per day.”

    • Managing Partner, Real Estate Company
  • IQ BackOffice

    IQ BackOffice

    Obtain 99.97% Quality & up to 68% in Savings

    $5,000+
    Undisclosed
    250 - 999
    El Segundo, CA
    Service Focus
    Inbound Services

    "It is a great support for both us and the company."

    • IT President, Health Care & Life Sciences Company
  • Leverage Contact Center

    Leverage Contact Center

    Leverage - The Power of Communication

    $1,000+
    < $25 / hr
    50 - 249
    Talatona, Angola
    Service Focus
    Inbound Services

    “They’re very strong in setting their team up to succeed.”

    • CEO, Nuvibrands
  • Back Office Betties

    Back Office Betties

    The Relentlessly Friendly Voice of Your Law Firm

    Undisclosed
    Undisclosed
    10 - 49
    Scottsdale, AZ
    Service Focus
    Inbound Services

    "Back Office Betties has benefited us way more than I expected."

    • Senior Partner, Schiff & Shelton
  • The Contact Company

    The Contact Company

    Your Customer, Our Priority.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , United Kingdom
    Service Focus
    Inbound Services

    “The Contact Company easily surpassed our goal for 80% customer satisfaction.”

    • Operations Director, YouView TV Ltd
  • VSA Prospecting

    VSA Prospecting

    We are your brand's most trusted voice.

    $10,000+
    $50 - $99 / hr
    50 - 249
    Haddon Township, NJ
    Service Focus
    Inbound Services

    "I was impressed with their ability to synthesize our information and translate it into sales vocabulary."

    • VP Marketing, Design Agency

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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