Your partner in gaining & retaining customers.

Customers in today’s on-demand economy expect quick answers and personalized service. At [email protected], we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences. Trusted by more than 13,000 business owners, our US-based, live virtual receptionists and chat specialists create meaningful human connections supported by proprietary technology—building trust, fostering loyalty, and helping win new business 24/7, 365-days a year. Ruby has helped companies grow since 2003 and has gained national recognition as a Fortune Magazine Best Small Company to Work For in the U.S., Inc. Best Workplaces, repeat Great Places to Work rankings and a Silver Stevie for Customer Service Training Team of the Year. To learn more, visit ruby.com or experience Ruby's for yourself by calling 844-311-7829.

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Undisclosed
Undisclosed
250 - 999
Founded 2003
Portland, OR
headquarters

Focus

Service lines
100%
Voice Services
Client focus
100%
Small Business (<$10M)
Industry focus
25%
20%
20%
10%
10%
10%
5%
Legal
Business services
Financial services
Voice/Call Center Services
40%
35%
20%
5%

Portfolio

Key clients: 

Conroy Consults, McKeen Law Firm, Molinar and Co Financial Advocates

Reviews

4.6
4.642857
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