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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Experts Helping Businesses

    Experts Helping Businesses

    Making Business activities easier!

    $25,000+
    < $25 / hr
    50 - 249
    Cape Coral, FL
    Service Focus
    Inbound Services

    “I’m most impressed with Experts Helping Businesses’ industry expertise and knowledge.”

    • Owner, CALL CENTER MARKETING SOLUTIONS, LLC
  • MoveUp Solutions

    MoveUp Solutions

    Customer Support / Call center / Recruiter

    Undisclosed
    < $25 / hr
    10 - 49
    Las Vegas, NV
    Service Focus
    Inbound Services

    "They’re a pleasure to work with and we highly recommend them."

    • Jr. Project Mgr., Whamedia
  • Sunshine1

    Sunshine1

    The best professional answering service since 1975

    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL
    Service Focus
    Inbound Services

    "Sunshine1 has enabled me to focus on growing my business."

    • Project Lead
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  • My Receptionist

    My Receptionist

    Virtual Receptionists

    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI
    Service Focus
    Inbound Services

    /*-->*/
    "Their performance has always been very good.

    • IT Manager, Education Company
  • Distance Team

    Distance Team

    Multilingual Customer Support Outsourcing Service

    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus
    Service Focus
    Inbound Services

    "They responded to our needs quickly and attentively."

    • CEO, Abe Health
  • ANTS

    ANTS

    Your reliable BPO partner

    $1,000+
    < $25 / hr
    250 - 999
    Sheridan, WY
    Service Focus
    Inbound Services

    "We were highly satisfied with their services."

    • Chief Accountant, MOL'FAR Tea
  • Hounders

    Hounders

    Hounders fire up your sales cycle

    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil
    Service Focus
    Inbound Services

    "I am very satisfied with their services."

    • Founder & CEO, Kiskadi
  • Supporto

    Supporto

    Customer support

    $1,000+
    Undisclosed
    50 - 249
    Ukraine
    Service Focus
    Inbound Services

    "They always ask how things are going and if there’s any way for them to improve." "

    • Marketing Officer, White Owl
  • CallTree BPO

    CallTree BPO

    Nearshoring Simplified

    $10,000+
    < $25 / hr
    50 - 249
    Tijuana, Mexico
    Service Focus
    Inbound Services

    "They’re very patient and attentive to their client’s needs."

    • President, Legal Aid Processing
  • $1,000+
    < $25 / hr
    50 - 249
    Houston, TX
    Service Focus
    Inbound Services

    ''I’m impressed with how they address our customers and the volume they’re managing.''

    • Executive, Energy Solutions Company
  • Call Experts

    Call Experts

    OPPORTUNITY IS CALLING...

    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC
    Service Focus
    Inbound Services

    /*-->*/
    "They save a lot of time because they know what they are doing.

    • Administration Director, Retail Company
  • Call Center Pros

    Call Center Pros

    LEAVE IT TO THE PROS.

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic
    Service Focus
    Inbound Services

    "Definitely work with them. You wil be satisfied."

    • Senior Customer Service Manager, Healthcare & Life Sciences Company
  • Orpheus Solutions

    Orpheus Solutions

    Sales Focused Outsourcing Company in Bulgaria

    $5,000+
    $25 - $49 / hr
    2 - 9
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "Orpheus Solutions is a company that we can rely upon for new perspectives on our business."

    • Marketing Director, College Student Food App
  • AnswerHero

    AnswerHero

    Every Call. Every Time.

    Undisclosed
    Undisclosed
    50 - 249
    Miami, FL
    Service Focus
    Inbound Services

    /*-->*/
    "They provide excellent personal contact.

    • Other Director, Other Industry Company
  • AnswerFone

    AnswerFone

    Never Miss A Single Call

    $5,000+
    < $25 / hr
    2 - 9
    Winnipeg, Canada
    Service Focus
    Inbound Services

    "We felt that they had a better process and qualified staff."

    • Consulting Director, TecMend
  • MainSource 365 Tech LLC

    MainSource 365 Tech LLC

    Making IT Easy for Complete Peace of Mind

    $5,000+
    $100 - $149 / hr
    10 - 49
    Orlando, FL
    Service Focus
    Inbound Services

    "The real difference becomes clear how passionate the entire team is about tech and how engaging and caring they are."

    • VP, Domino's Cat Rescue League Inc
  • Seologist

    Seologist

    Providing Proven, Innovative Strategies

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada
    Service Focus
    Inbound Services

    "In most cases they delivered things early."

    • President & Co-Founder, Clover Mortgage Inc.
  • Sonnecto

    Sonnecto

    BPO, Managed IT, Software & Support Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo
    Service Focus
    Inbound Services

    "They don’t shy away from trying new technologies."

    • CTO & Co-Founder, Simplify Tenders LLC
  • Matchboard

    Matchboard

    Contact Centre & Sales Outsourcing

    Undisclosed
    Undisclosed
    2 - 9
    Queens Park, Australia
    Service Focus
    Inbound Services

    "Without their knowledge, we likely ended up with a bad fit for a supplier."

    • Director, Veterinary Clinic
  • Global Call Forwarding

    Global Call Forwarding

    The most trusted provider of business numbers.

    Undisclosed
    Undisclosed
    10 - 49
    Delray Beach, FL
    Service Focus
    Inbound Services

    Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for international toll-free and local numbers worldwide. The parent company, United World Telecom (UWT), was…

    More

  • Captico Consultancy

    Captico Consultancy

    Application Development & IT services Company

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India
    Service Focus
    Inbound Services

    "They were good with project management."

    • Director, MITS Global Consulting Pvt Ltd
  • CALLCARE

    CALLCARE

    London Call Centre Solutions

    $1,000+
    < $25 / hr
    250 - 999
    London, United Kingdom
    Service Focus
    Inbound Services

    "Most emails were ignored."

    • Head of Architecture & Technology, Tracsis plc
  • Calibrus

    Calibrus

    GROWTH DRIVEN BY EXCELLENCE

    $1,000+
    < $25 / hr
    50 - 249
    Tempe, AZ
    Service Focus
    Inbound Services

    /*-->*/
    "They provide the growth I need for my company.

    • Customer Service Entry-level, Mid-sized Business
  • Callsite Solutions

    Callsite Solutions

    Everything is Possible

    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador
    Service Focus
    Inbound Services

    “They gave us ideas and worked directly with the IT department to come up with solutions.”

    • General Manager, Healthcare Institution
  • Fusion Global Services

    Fusion Global Services

    Your Outsourcing Solutions

    $1,000+
    < $25 / hr
    50 - 249
    6th Of October, Egypt
    Service Focus
    Inbound Services

    "What we like about them is they don’t propose for the cost, and they always have your best interests in mind."

    • Head of Customer Care, Bosta
  • Grupo Noa International

    Grupo Noa International

    Together we can achieve anything

    Undisclosed
    Undisclosed
    50 - 249
    Pasadena,
    Service Focus
    Inbound Services

    “They’ve collaborated closely with us, kept an open mind, and strove to understand and deliver on our goals.”

    • Head of Global Service Desk, Wifi Technology Company
  • Evateck

    Evateck

    Customer Support Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    "All deliverables were handled professionally."

    • Marketing Manager, Feed Social Agency
  • Disa Innovations

    Disa Innovations

    Let's Innovate Together.

    $5,000+
    < $25 / hr
    2 - 9
    Orlando, FL
    Service Focus
    Inbound Services

    "Our experience with Disa Innovations was flawless."

    • General Manager, Ciprian Ingeniería y Terminaciones
  • $1,000+
    < $25 / hr
    50 - 249
    dhaka, Bangladesh
    Service Focus
    Inbound Services

    "kTech Solutions is dynamic and excellent in outsourcing."

    • CEO, Masada Funding LLC
  • Alpha Assistant

    Alpha Assistant

    Your One-Stop Virtual Assistant Solutions

    $1,000+
    < $25 / hr
    10 - 49
    St. Louis, MO
    Service Focus
    Inbound Services

    "With all things considered, working with them has been fantastic."

    • President & CEO, Canyon Telecom Inc
  • Athena BPO

    Athena BPO

    Leading Domestic Contact Centre in India

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Mumbai, India
    Service Focus
    Inbound Services

    "They save me time and allow me to see more clients, saving me hundreds."

    • Director, Business Service
  • $1,000+
    < $25 / hr
    50 - 249
    Noida, India
    Service Focus
    Inbound Services

    “My new site was only up one week before I started getting leads.”

    • Owner, Affordable Paintless Dent Repair
  • Origen BPO

    Origen BPO

    Trust, Passion, Creativity, Transparency.

    $5,000+
    < $25 / hr
    50 - 249
    Medellín, Colombia
    Service Focus
    Inbound Services

    "Our client’s perception of services has been improving ever since."

    • CEO, Hire a DevOps
  • Best Connections Answering Services

    Best Connections Answering Services

    Providing highest level communication services

    Undisclosed
    Undisclosed
    10 - 49
    Montrose, CO
    Service Focus
    Inbound Services

    "They’re really looking out for us, and I appreciate that."

    • Owner, Brooklyn Robot Foundry
  • ALPHA BPO Corp

    ALPHA BPO Corp

    Customer focused, service driven

    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL
    Service Focus
    Inbound Services

    "We're impressed with their deep industry experience and how expertly they delivered their services."

    • IT Director and CSO, Wide Cloud Communications
  • Capital Accounts LLC

    Capital Accounts LLC

    RESULTS DRIVEN COLLECTIONS

    $1,000+
    < $25 / hr
    10 - 49
    Nashville, TN
    Service Focus
    Inbound Services

    "The quality of Capital Accounts is outstanding."

    • Administration Director, Medium-sized Company
  • Reps Direct

    Reps Direct

    Quality remote staff to help your growing business

    $1,000+
    < $25 / hr
    2 - 9
    Las Vegas, NV
    Service Focus
    Inbound Services

    "It was very easy to get started and they follow directions well."

    • President, Shirtquarters.com
  • GravityBPO

    GravityBPO

    Force to Grow

    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan
    Service Focus
    Inbound Services

    “They provide great information on how to strengthen customers’ businesses.”

    • Financial Controller & Operations Manager, HYFATech
  • Capital Collections

    Capital Collections

    A California based collection agency.

    $1,000+
    < $25 / hr
    10 - 49
    Fresno, CA
    Service Focus
    Inbound Services

    "They are good at what they do."

    • IT Director, Financial Company
  • Grow Force Technology Co., Ltd.

    Grow Force Technology Co., Ltd.

    To Empower Enterprises to Grow

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China
    Service Focus
    Inbound Services

    "They were very positive, proactive, and professional."

    • General Manager, Oil Pipe Coupling Manufacturer
  • $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India
    Service Focus
    Inbound Services

    "Everything is good with them."

    • Digital marketing strategist, Creative Inc
  • BELAY

    BELAY

    The right help. Right now.

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Roswell, GA
    Service Focus
    Inbound Services

    Whether you need a highly vetted U.S.-based Virtual Assistant, Bookkeeper, Social Media Manager, or Web Specialist, BELAY has the right person ready to help.
    Our proprietary matching process pairs…

    More

  • Artera

    Artera

    Swiss Premium Hosting and Cloud Managed Services

    Undisclosed
    Undisclosed
    50 - 249
    Morbio Inferiore, Switzerland
    Service Focus
    Inbound Services

    "The support is super quick and impressive."

    • Technical IT Manager, Digital Marketing Agency
  • Tech Drop Private Limited

    Tech Drop Private Limited

    Turnkey Sales, Support, Content & Success Solution

    $10,000+
    < $25 / hr
    10 - 49
    Karachi, Pakistan
    Service Focus
    Inbound Services

    "They consistently pushed boundaries, embracing new ideas and technologies to deliver exceptional solutions."

    • Marketing Manager, creative creation
  • $1,000+
    < $25 / hr
    10 - 49
    Kolkata, India
    Service Focus
    Inbound Services

    “WERVAS Virtual Assistant Services has very high ethics and great communication.”

    • Manager, Spring SOA LLC
  • InTouch

    InTouch

    Trusted call center solutions since 1995.

    $1,000+
    < $25 / hr
    50 - 249
    Martinsburg, WV
    Service Focus
    Inbound Services

    "They are quick to respond and take accurate messages."

    • Senior Finance Manager, Business Company
  • Axcim Business Solutions

    Axcim Business Solutions

    Disruptive Business Solutions

    $1,000+
    < $25 / hr
    2 - 9
    Colombo, Sri Lanka
    Service Focus
    Inbound Services

    "We are extremely happy with their services."

    • Co-CEO, We Are Team Rocket (Pvt) Ltd
  • Xync Inc.

    Xync Inc.

    Outsourcing made better.

    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA
    Service Focus
    Inbound Services

    "They are very responsive."

    • CEO, New Millenia Consulting LLC
  • Double Tap Marketing Ltd

    Double Tap Marketing Ltd

    Business Development & Outbound Lead Generation

    $1,000+
    $25 - $49 / hr
    2 - 9
    Royal Wootton Bassett, United Kingdom
    Service Focus
    Inbound Services

    Experts in arranging Director level appointments, Senior Decision Maker telemarketing, High-end email marketing campaigns with GDPR B2B data supplied from the UKs most trusted provider.Recent (2023)…

    More

  • VoPro

    VoPro

    Expert in dedicated offshore staffing solutions

    Undisclosed
    Undisclosed
    50 - 249
    Jalandhar, India
    Service Focus
    Inbound Services

    "Customer feedback was top-notch."

    • Operations Director, Mailing Systems Provider

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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