Who are the top answering services companies in 2025?

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include: SupportYourApp Simply Contact Hugo Inc. Helpware CX Remote CoWorker LimTC Big Outsource Blue Valley Marketing Fusion CX Welsend XACT Boldr. A-SALES AB Valoris Center MarKam Solutions

Home Call Centers Answering Services

Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Ratings Updated: August 7, 2026

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Exceptional performance
Moneypenny USA has received exceptional feedback for its outstanding performance, particularly in enhancing client communication and satisfaction. One client noted that Moneypenny's personalized, non-scripted approach significantly reduced complaints, stating they now have 'no complaints at all' since the engagement began. Another client highlighted the professionalism and organization that Moneypenny's service brought to their business, leading to a notable growth in their client base. Overall, clients commend Moneypenny for their reliable and efficient service.

24/7 Answering Services for Life Coaching Company

5.0 Feb 26, 2019

They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.
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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

64% Answering services

18% Inbound appointment scheduling

18% Virtual receptionist

Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support for Consumer Products Provider
4.5 — Read more
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Industry Experience

Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Professional
Clients commend Business & Services Solutions for their professionalism, particularly in managing sensitive healthcare inquiries. Feedback highlighted their adeptness at balancing clinical precision with empathy, as noted by a VP of Operations who praised their communication style as calm and respectful. Their project management was described as organized and responsive, with one CEO noting their commitment to understanding patient experiences. Overall, the sentiment reflects a strong appreciation for their professional approach and adaptability in high-stakes environments.

Call Center Services for Healthcare Tech Agency

5.0 Jun 21, 2025

During our German BPH program launch, their team expertly managed a surge in inquiries while maintaining our strict response standards. They identified emerging medication concerns early, allowing quick clinical intervention. Patient feedback consistently praised their comfortable, professional approach to sensitive topics.
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Call Center Solutions for Nuclear Medicine Company

5.0 Jun 22, 2025

Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged. Whether it was a last-minute change in a delivery protocol or a shift in compliance messaging, their response was fast, thoughtful, and flawlessly executed.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

CALLINNOV is a Contact Center Services company specializing in Outbound Call Center and Telemarketing Services. Reviews reflect a generally positive experience, with clients noting a 5% lead generation rate and a 50% lead conversion rate. Feedback highlights their reactive partnership approach and effective account management.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Headset Manufacturing Company
5.0 — CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads. Read more
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Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

30% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Content Moderation Services

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Proactive
Clients have expressed strong satisfaction with Evateck's proactive approach, highlighting their customized strategies and flexibility in addressing specific needs. One project manager noted their impressive problem-solving capabilities and responsiveness, which contributed to decreased response times and improved customer retention rates. Overall, the sentiment suggests that Evateck effectively anticipates challenges and adapts to client requirements, enhancing the overall customer support experience.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.
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2 of 2 Answering services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

Evateck has received overwhelmingly positive feedback for their Answering services, with clients noting a 90% satisfaction rate. Reviewers commend their professionalism, personalized approach, and responsiveness, leading to significant improvements in customer support metrics, such as a 50% decrease in response times and doubled qualified leads. Notable strengths include their ability to adapt to client needs and provide effective upselling strategies, although some feedback highlights a lack of multilingual support as a potential area for growth.
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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Gabtech Global LLC

4.8 3 reviews

Undisclosed

< $25 / hr

50 - 249

Peoria, AZ

Services provided

15% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +2

15% Finance & Accounting Outsourcing (FAO)

15% Staffing

Focus Areas

45% Answering services

30% Inbound appointment scheduling

25% Virtual receptionist

Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

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Reviews mention Accessible
Clients have consistently highlighted Gabtech Global LLC's accessibility and responsiveness as key strengths. One client noted that the team was 'readily available' with minimal notice and maintained a 'friendly engagement style' even under challenging circumstances. Additionally, the flexibility demonstrated by Gabtech in adapting to client needs was praised, contributing to a highly effective workflow. Overall, the sentiment regarding accessibility is overwhelmingly positive, underscoring their commitment to client support.

Recruitment & Bookkeeping Services for Home Care Agency

4.5 Oct 5, 2022

The people I have on my team have always maintained a friendly engagement style even when challenged. They have also been readily available, with very little notice, pretty much any time that I requested.
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Industry Experience

Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
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IT Services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

24% Call Center Services

60% Customer Service Outsourcing

16% Sales Outsourcing

Focus Areas

33% Answering services

67% Inbound appointment scheduling

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention High-quality work
Telecom, Inc. has received high praise for delivering high-quality work, particularly in managing customer service operations. Clients have noted the impressive quality of agents, who quickly adapted to business needs and effectively handled customer interactions. One client highlighted how Telecom's agents contributed to sales conversions, exceeding expectations. The clear and efficient communication between teams further enhanced project outcomes, solidifying Telecom's reputation as a reliable partner in achieving top-notch customer service experiences.

Customer Support Services for Furniture Company

5.0 Feb 16, 2023

The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience

Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Answering services

50% Inbound appointment scheduling

SmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
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Industry Experience

SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

56% Answering services

44% Virtual receptionist

ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.

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Reviews mention Honest
Clients have highlighted ACC's honesty and efficiency as key strengths. One client noted, 'They are honest and efficient,' emphasizing their trustworthy service. Additionally, the firm has been recognized for their good communication and responsible handling of calls, which further reinforces the positive sentiment surrounding their integrity. Overall, the feedback reflects a strong sense of reliability and professionalism in their operations.

Customer Phone Support for Consumer Products Firm

4.0 Aug 11, 2017

They are honest and efficient.
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Industry Experience

ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.
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Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

77% Answering services

13% Inbound appointment scheduling

10% Virtual receptionist

Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

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Reviews mention High-quality work
Clients consistently commend Pac Biz Contact Center Outsourcing for delivering high-quality work, emphasizing their effective communication and reliability. One client noted the company's 'stellar reputation for integrity' and praised the VA program for enhancing quality control and consistency. Another highlighted the seamless onboarding and the effectiveness of their Quality Assurance protocols, which ensure high standards. Overall, feedback reflects a strong satisfaction with Pac Biz's ability to meet and exceed client expectations.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. They do call calibration with clients where a number of calls are scored by Pac Biz Quality Assurance (QA) Team, while clients also score the same calls. The scores are then compared and any disconnect is addressed so they can be on the same page on expectations. They are great, whenever we have issues with call performance they are adamant about fixing the issues quickly.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Scheduling for Financial Services Company
4.5 — Read more
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Industry Experience

Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.
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Advertising & marketing Media Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.
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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

70% Answering services

20% Virtual receptionist

10% Inbound appointment scheduling

Bungee (formerly Direct Answer) is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, Telemarketing Services, and Telephonic Support. Overall, 83% of reviews highlight their high-quality customer service and adaptability, with clients praising their efficient call handling, quick integration, and ability to tailor services to specific needs. While some mention occasional communication delays, the company’s personalized approach and responsive project management are consistently commended.

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3 of 6 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing & Support for Advocacy and Reporting Nonprofit
4.5 — Direct Answer supplements an existing team at a nonprofit, member-based advocacy group. They oversee gift caging, batching, data entry, mail collection/sorting, and online store processes. Read more
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Industry Experience

Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +7

10% Customer Service Outsourcing

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

100% Answering services

Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.

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Reviews mention Easy to work with
The overall sentiment regarding Staff Outsourcing Solutions is highly positive, particularly in terms of their ease of collaboration. Clients frequently highlighted the seamless process and prompt communication, with one client noting, "How easy the process was from start to finish and the communication from the owner." Another client emphasized their satisfaction with the phrase, "They were easy to work with." Such feedback underscores the company's commitment to client satisfaction and responsiveness.

Call Center Services for Footwear Company

4.5 Sep 5, 2023

They were easy to work with.
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Customer Service Support for Plant Retail Company

5.0 Aug 18, 2023

We've been pleased with how easy the whole process has been with them. The account managers have all been very helpful but our most recent has been the most involved and hands-on with our team. I am very grateful for the entire team at SOS.
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Recruiting & Staffing for Heated Apparel Retailer

5.0 Apr 4, 2025

How easy the process was from start to finish and the communication from the owner.
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4 of 5 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Services for Travel Company
5.0 — Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered.
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United States (6) England (1)

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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

Ansafone Contact Centers, renowned for their Contact Center Services, excel in Customer Support Services, including Inbound and Outbound Call Center operations. They provided skilled customer service representatives and adaptable project management, receiving 100% positive feedback for their flexibility and high call volume handling. Their bilingual capabilities and national reach in the U.S. make them a valuable partner.

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0 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Emergency Response Company
4.5 — Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane Read more
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Industry Experience

Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
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AtDesk

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

AtDesk is a customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company is praised for its commitment, punctuality, and impact, as evidenced by a 30% sales uplift achieved for a client. While initial training posed challenges, their ability to adapt quickly impressed clients, reflecting predominantly positive feedback.

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1 of 1 Answering services reviews is 5 stars

Unknown avg. project cost

Answering services Experience

AtDesk247 has received predominantly positive feedback for their Answering services, with clients noting a 30% sales uplift and timely management of all inquiries. They demonstrate strong expertise in handling inbound and outbound communications, evidenced by their commitment and effective training processes. Approximately 90% of reviewers highlighted their punctuality and dedicated account management as strengths. While initial training posed challenges, clients appreciated their adaptability and thoroughness, indicating a positive overall sentiment towards their services.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.
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Outsource2india

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Web Development +2

10% AI Development

10% Custom Software Development

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Outsource2india is a data management and back-office support company, offering services such as data entry, database management, and administrative support. They consistently deliver accurate and structured outputs, as noted by 100% of the reviewers, with 80% highlighting their attention to detail and professionalism. Feedback is overwhelmingly positive, emphasizing their value for cost and reliability.

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Reviews mention Detail-oriented
Clients consistently praised Outsource2india for their attention to detail and accuracy across various projects. For instance, one client noted their 'consistency and attention to detail' even when managing large volumes of data, resulting in outputs that required minimal corrections. Another highlighted their 'strong attention to detail' and the ability to adapt to specific industry needs, further emphasizing the team's commitment to delivering high-quality work. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive.

Back-Office Outsourcing for Home Repair & Maintenance Co

5.0 Jun 8, 2026

What stood out was their professionalism, attention to detail, and ability to scale based on our business needs. Their team quickly adapted to our processes, maintained a high level of accuracy, and consistently delivered dependable results. Their proactive approach and commitment to quality made them a valuable extension of our internal team.
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Back-Office Outsourcing for Electrical Commissioning Company

5.0 Jul 30, 2026

What impressed us most was their ability to provide reliable technical support while adapting to our specific industry requirements. Their team demonstrated strong attention to detail, responsiveness, and a commitment to delivering accurate work. They felt like an extension of our internal team rather than just an outsourcing provider.
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6 of 6 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, client feedback for Outsource2india has been overwhelmingly positive, highlighting their professionalism, attention to detail, and effective communication. Clients from diverse industries noted significant improvements in operational efficiency and data accuracy. For instance, one client reported a 40% reduction in product update time, while another appreciated the team's ability to manage complex engineering documentation effectively. Overall, clients have expressed satisfaction with the value for cost and the quality of deliverables.
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Industry Experience

Outsource2india has demonstrated expertise across various industries, including business services, construction, electric, and eCommerce. Clients have praised their attention to detail, organizational skills, and ability to streamline operations, resulting in improved accuracy and increased efficiency. Overall sentiment is highly positive, particularly in business services and construction, where the company effectively supports data management and operational tasks, allowing clients to focus on core activities.
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Construction eCommerce Electric

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Outsource2india is frequently praised for providing good value for money, with clients noting that their pricing fits within budget constraints. Multiple reviews highlight the company's ability to deliver quality work at a reasonable cost, enhancing operational efficiency and allowing teams to focus on core activities. One client specifically mentioned, 'Good value for cost,' while another noted, 'Their professionalism and attention to detail made them a valuable extension of our internal team.' Overall, the sentiment regarding cost and value is highly positive.
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Intelligent Office

4.5 26 reviews

Undisclosed

Undisclosed

250 - 999

Denver, CO

Services provided

48% Call Center Services

39% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Intelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions.

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Reviews mention Efficient
Clients have consistently praised Intelligent Office for their efficiency, noting their quick response times and ability to meet needs promptly. One client highlighted that the company is 'quick and efficient,' emphasizing their effectiveness in handling significant volumes of inbound calls. Overall, the sentiment surrounding efficiency is highly positive, with no significant areas for improvement identified by clients.

Inbound Services for Manufacturing Company

4.0 Dec 21, 2017

Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch. They are quick and efficient.
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Industry Experience

Intelligent Office has received positive feedback across several industries including Manufacturing, Education, Retail, Business Services, Government, Information Technology, Gaming, Telecommunications, and Financial Services. Clients have highlighted their strengths in responsiveness, efficiency, and effective customer service. The overall sentiment across these sectors is favorable, indicating that Intelligent Office is well-suited for businesses seeking reliable inbound services and enhanced customer interaction.
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Other industries Retail Government Business services Information technology Gaming Telecommunications Other Industry Education Manufacturing Financial services

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness.
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

100% Answering services

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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vlbpo cx

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Company
5.0 — vlbpo cx provides call center services for a financial services company. The team is tasked with scheduling appointments with the client's sales team and helping end clients purchase the Read more
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Industry Experience

vlbpo cx has demonstrated expertise in the Telecommunications and Financial Services industries. Clients from Telecommunications praised their ability to build scalable customer service operations, improve satisfaction scores, and provide valuable insights, reflecting a strong focus on quality and culture fit. In Financial Services, they excelled in appointment scheduling, achieving over 500 appointments monthly, showcasing their effective outreach capabilities. Overall, client sentiment is highly positive across both sectors, highlighting vlbpo cx's adaptability, communication, and commitment to client success.
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Financial services Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise vlbpo cx for their competitive pricing and overall value for money. One client noted that vlbpo cx was selected due to their 'good value for cost' and 'great culture fit.' Another highlighted their services as 'very successful,' attributing this success to the cost-effectiveness of their engagement. Overall, the sentiment reflects satisfaction with the quality delivered relative to the pricing, indicating that vlbpo cx meets or exceeds expectations in terms of value.
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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

33% Call Center Services

34% AI Development

33% Generative AI

Focus Areas

50% Answering services

50% Virtual receptionist

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Reviews mention Great project management
Clients have praised KODA for their exceptional project management, noting that the team proactively initiated discussions to expedite project completion. One client highlighted that KODA's effective management directly contributed to seamless customer service, stating, "They know what they’re doing and they quickly solve problems." Overall, feedback reflects a high level of satisfaction with KODA's organizational skills and commitment to client needs.

Chatbot Development for Ferry Line Operator

5.0 Nov 26, 2019

They managed very well. Their team didn't wait for us to contact them. They initiated conversations themselves to finish the project as quickly as possible. The way they manage projects translates to flawless customer service.
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Industry Experience

KODA has demonstrated expertise across various industries, notably retail, travel, and advertising. In retail, their chatbots improved customer engagement and streamlined communication, receiving positive feedback for enhancing service efficiency. In travel, they facilitated real-time interactions and automated booking processes, contributing to higher client satisfaction. Their work in advertising emphasized effective client communication and operational efficiency. Overall, KODA is well-suited for clients in retail, travel, and marketing sectors seeking innovative communication solutions.
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Other Industry Retail Transportation Beauty & Cosmetics Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
KODA Bots is frequently praised for delivering high-quality solutions at a reasonable cost, providing excellent value for money. Clients like Limango Poland and Unity Line highlighted KODA's proactive approach and effective communication, which led to significant improvements in customer service efficiency. Semilac's Innovation Manager noted KODA's ability to create a user-friendly tool that meets client needs, reinforcing the sentiment that their services justify the investment. Overall, feedback indicates strong satisfaction regarding the cost-effectiveness of KODA Bots' offerings.
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Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)

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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

MANGO5 is a mid-sized company specializing in Contact Center Services, offering Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. According to reviews, 100% of clients appreciate their high level of customer satisfaction and reliable trust-building practices. Their commitment to continuous improvement and competitive pricing also stands out, though their thorough hiring process may take longer than expected.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
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Industry Experience

MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.
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Hire Live Support Inc

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2

15% Social Media Marketing

15% Web Development

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Hire Live Support Inc is a prominent provider of Contact Center Services, specializing in 24/7 Customer Support Services, technical support, and telephonic support. Across reviews, they receive overwhelmingly positive feedback, with customer satisfaction consistently above 90%, highlighting their exceptional project management and ability to scale resources effectively as strategic partners.

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Reviews mention Proactive
Clients consistently highlight Hire Live Support Inc's proactive approach, particularly in adapting to changing business needs and maintaining effective communication. One client noted their 'exceptional' project management and ability to deliver on time while quickly scaling resources. The flexibility and responsiveness demonstrated by the team have been pivotal in supporting clients' operations, reinforcing their role as a strategic partner. Overall, the sentiment reflects strong satisfaction with their proactive engagement and support.

Sales & Customer Support Resources for Telecoms Business

5.0 Jul 9, 2026

Hire Live Support Inc's project management has been exceptional throughout our 10+ year partnership. They consistently deliver on time, communicate proactively, and adapt quickly to changing business requirements. What impressed us most was Hire Live Support Inc's ability to truly operate as an extension of our business rather than an external vendor.
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4 of 4 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, clients have praised Hire Live Support Inc for their exceptional project management, responsiveness, and ability to act as an extension of their teams. Notably, GETUS Communications highlighted a consistent average response time of under 60 seconds and customer satisfaction above 90%. DMC Fintec and a financial services company noted improvements in efficiency and customer satisfaction scores reaching 96%. Overall, feedback reflects a strong sentiment of reliability and professionalism, with no significant areas for improvement identified.
Read 4 Recent Reviews

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Hire Live Support Inc for offering competitive pricing that aligns well with their budgets, highlighting their excellent value for money. For instance, GETUS Communications noted that Hire Live Support Inc's pricing fit their budget and provided good value, while another client emphasized their cost-effectiveness. Overall, the sentiment reflects satisfaction with the company's pricing structure, which supports long-term partnerships and enhances operational efficiency.
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Canada (2) United States (2)

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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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Reviews mention Professional
Clients consistently praise Silver Bell Group for their professionalism and effective communication. One client noted, 'Real professionals. The best team. They always stay in touch.' Their commitment to delivering results was highlighted as 'exceeding expectations' and described as 'the gold standard of win-win partnership.' Overall, the sentiment reflects a strong appreciation for the company's reliable service and proactive approach, indicating a high level of satisfaction among clients.

Lead Generation for Products Manufacturing Company

5.0 Jul 24, 2025

Real professionals. The best team. They always stay in touch. They offer the best solutions. Partner relations
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Industry Experience

Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

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MAP Communications

4.2 14 reviews

Undisclosed

Undisclosed

10 - 49

Chesapeake, VA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.

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Reviews mention Efficient
Clients have praised MAP Communications for their efficient services, highlighting their quick response times and ability to meet deadlines. One client noted a significant reduction in hours and costs, stating they saved 'tons of hours and thousands of dollars.' Moreover, the company has been credited with improving revenue and overall efficiency, indicating a strong alignment with client needs and expectations.

Customer Experience Assistance for Manufacturing Service

5.0 Nov 2, 2017

They improved our revenue and efficiency. They have flawless communication skills.
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6 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

24/7 Service for Finance Firm
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)

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Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Focus Areas

100% Answering services

Call Center Solutions is a Customer Support Services provider specializing in call handling for businesses such as hotel reservations. The company received positive feedback for its impressive work culture and responsiveness, with around 80% of reviewers acknowledging these aspects. While communication could improve, recent developments are anticipated to address this concern.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Hotel Contact Center
5.0 — Call Center Solutions provided recruitment services for a hotel reservation company. The team was responsible for hiring qualified candidates. Read more
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Industry Experience

Call Center Solutions has effectively served the Hospitality & Leisure industry, specifically noted for their work with Brittain Resorts. Clients commend their ability to lower abandonment rates and enhance recruitment quality, reflecting strong project management and responsiveness. Overall sentiment is positive, highlighting their cultural alignment and impressive work ethic. This provider would be particularly well-suited for businesses within the hospitality sector seeking to improve customer service and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed positive sentiments regarding Call Center Solutions' overall cost and value for money. One client noted a significant reduction in attrition rates and appreciated the company's alignment with their values, highlighting the effective recruitment solutions provided. While there were suggestions for improved communication, the overall feedback indicates that clients feel they receive good value relative to the services rendered, particularly in fostering a strong company culture.
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More responsive than most other service providers

Call Center Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

100% Answering services

PCN - Professional Communications Network is a provider of Contact Center Services, specializing in Call Handling and Customer Support Services. Reviews indicate that 100% of clients appreciate their professional and responsive telephonic support. They excel in providing efficient, customized services, with clients highlighting the ease of integration and enhanced customer care. However, communication and information accuracy are essential for optimal service delivery.

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1 of 1 Answering services reviews is 5 stars

Unknown avg. project cost

Answering services Experience

The feedback for PCN's answering services is overwhelmingly positive, with 100% of reviewers highlighting their professionalism and efficiency. Clients appreciate how PCN enhances customer service by providing prompt and personalized call handling, making small businesses appear larger. A notable 100% of users mention improved call management, saving time and eliminating spam. Reviewers emphasize the importance of clear communication and customization, noting PCN's adaptability to specific needs, thereby ensuring a high level of client satisfaction.
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2 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Services for Online Marketing Company
5.0 — PCN provides off-site answering services on an ongoing basis. They accept, screen, and forward calls via text message to the owner of a marketing company. Read more
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Industry Experience

PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive the company's services as offering good value for money. One client noted that PCN's professional handling of calls enhances their business image, making them feel like a larger company. Another client highlighted the efficiency and responsiveness of PCN, which saves time and resources compared to in-house staff. Despite occasional negative feedback regarding call handling, the overall sentiment reflects satisfaction with the service's cost-effectiveness and quality.
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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

45% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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Reviews mention Communicative
Clients have consistently praised Call Point Business Solutions Ltd. for their effective communication and timely project management. One client noted their 'efficient communication and punctual delivery,' highlighting the assignment of a dedicated project manager who promptly addressed requests. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and proactive engagement, contributing to successful project outcomes and high customer satisfaction.

Call Center Services for Healthcare Tech Platform

5.0 Feb 15, 2024

The project management of Call Point Business Solutions LTD was distinguished by efficient communication and punctual delivery. They regularly fulfilled deadlines and project goals, which made the onboarding of our ten agents go smoothly. Their crew was quick to reply to our requests, and they appointed a dedicated project manager to deal with revisions and requirements on time.
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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
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Software Legal Media Business services Information technology

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$7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

Cold Calling and Appointment setting service
Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

24% Call Center Services

25% Customer Service Outsourcing

21% Back Office Outsourcing +2

15% Recruiting

15% Staffing

Focus Areas

100% Answering services

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% Answering services

Complete Call Solutions is a company specializing in Contact Center Services, offering Inbound and Outbound Call Center support, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction with their responsiveness, scalability, and ability to improve customer service efficiency. While most feedback is positive, some reviews (around 20%) suggest the need for enhanced initial setup communication and frequency of support.

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Reviews mention Professional
The overall sentiment regarding Complete Call Solutions' professionalism is highly positive. Clients consistently describe the team as 'professional, courteous, and straightforward,' highlighting their efficiency in handling tasks and representing client firms effectively. One client noted that they 'saved our company and reputation' by addressing critical service issues quickly and effectively. Another emphasized their employees' professionalism and helpfulness, stating, 'the benefits of this company have been unmistakable.' Overall, clients see Complete Call Solutions as a reliable and professional partner.

Online Customer Support for SMB IT Firm

4.5 Aug 14, 2017

They are professional, courteous, and straightforward with their billings plans. I have no complaints or negatives to say about them, thus far. They are very professional, and efficient at what they do.
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Order Processing for Information Technology Corporation

5.0 Aug 12, 2017

I would say their strengths are their employees. They are all professional and very astute listeners. They also are always very helpful and always have a smile on their face.
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8 of 18 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support Services for Manufacturing Firm
4.5 — Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (4) Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.
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Richmond, Virginia (2) Bellevue, Washington (1) Richmond Hill, Georgia (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Loma Linda, California (1) Montgomery, Alabama (1) Brockton, Massachusetts (1) Englewood, Colorado (1) Athens, Georgia (1) Dover, Delaware (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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Contact One

4.3 8 reviews

$1,000+

< $25 / hr

10 - 49

Tucson, AZ

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

38% Answering services

37% Virtual receptionist

25% Inbound appointment scheduling

Contact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.

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Reviews mention Reasonable pricing
Clients have consistently praised Contact One for their reasonable pricing, noting it as a significant strength of the service. One client highlighted that they save approximately $200 each month while spending between $1,000 and $4,999 annually. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, indicating that the pricing structure contributes positively to client relationships and perceived value.

Customer Phone Support for Telecommunications Company

5.0 Aug 12, 2017

The service provider's strengths include definitely the price. The company spends $1,000 to $4,999 annually with this service provider, which suggests a reasonable pricing structure.
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Industry Experience

Contact One has demonstrated strong expertise in various industries, including Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Information Technology. Clients in these sectors highly value their quick and thorough call handling, effective customer service, and the ability to save significant time and costs. Overall sentiment is overwhelmingly positive, with notable strengths in prompt service and professional communication. This makes Contact One a suitable choice for businesses seeking reliable inbound services across multiple domains.
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Hospitality & leisure Utilities Other industries Telecommunications Information technology Business services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (3) Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Contact One's pricing as fair, with several reviews highlighting their flat-rate billing structure as beneficial. One client noted a significant annual expenditure of $1,000,000 to $9,999,999, while another mentioned saving approximately $50,000 monthly. Although some feedback indicated that prices could be perceived as high, the overall sentiment underscores the value for money due to the quality of service and efficiency gained, with many clients appreciating the time and cost savings.
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Leesburg, Florida (1) Waldorf, Maryland (1) Willimantic, Connecticut (1) Minneapolis, Minnesota (1) New York City, New York (1) Columbus, Ohio (1) Fremont, California (1) Manassas, Virginia (1)

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MySource

5.0 1 review

$50,000+

< $25 / hr

250 - 999

Mandaue, Philippines

Services provided

25% Call Center Services

10% Accounting

10% Back Office Outsourcing +8

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Sales Outsourcing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Recruitment Process Outsourcing

5% Web Design

5% Web Development

Focus Areas

100% Answering services

MySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback.

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Industry Experience

MySource Solutions has demonstrated notable expertise in the real estate industry, particularly in lead generation. Clients praise their organizational skills and ability to deliver high-quality leads, significantly improving project ROI. The team is commended for effective communication and responsiveness. Overall, feedback indicates strong satisfaction, with clients recommending clarity in direction to maximize results. This provider is particularly well-suited for businesses seeking robust lead generation support in the real estate sector.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with MySource Solutions' pricing, describing it as very competitive and offering excellent value for money. One client noted a significant return on investment with 2-3 quality leads per day, while affirming that the service provided is exceptional for the cost. Additionally, the feedback highlights the team's responsiveness and willingness to adapt to client needs, reinforcing their reputation for delivering valuable services without compromising on quality.
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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Answering services

36% Virtual receptionist

14% Inbound appointment scheduling

Conversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.

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Reviews mention Patient
Clients have consistently praised Conversational for their polite and patient approach. One managing director highlighted their team's ability to provide a professional human voice, which enhances the company's image. Notably, they appreciated the system of leaving voice memos when unable to connect, reflecting their attentiveness. Overall, the sentiment surrounding patience is positive, with clients noting a seamless experience and no complaints regarding service quality.

Answering Service for Consulting Company

5.0 Dec 3, 2021

They’re a polite and patient team. In addition, they have a system where they leave voice memos for us whenever they can’t get in touch with us, which is a bonus for their service.
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)

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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.

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Reviews mention Easy to work with
Clients consistently describe Telelink as responsive and personable, highlighting their ease of collaboration. One client noted, 'They’re responsive and easy to work with,' and praised their ability to quickly implement changes. Another emphasized the welcoming nature of their staff, stating, 'I can’t say anything bad about them.' Overall, the sentiment reflects a strong satisfaction with Telelink's approachability and adaptability, reinforcing their reputation as a dependable partner.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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databroker

5.0 1 review

$5,000+

< $25 / hr

250 - 999

VI, Poland

Services provided

49% Call Center Services

45% Customer Service Outsourcing

6% Back Office Outsourcing

Focus Areas

90% Answering services

10% Inbound appointment scheduling

databroker is a company specializing in arranging sales meetings and providing group insurance solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting databroker's reliability, flexibility, and top-tier service delivery. Their competence and alignment with client values are frequently praised, establishing them as a preferred partner for successful campaign execution.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Databroker as a highly reliable and goal-driven partner, particularly praised for their exceptional competence and flexibility. Clients noted their impressive project management, characterized by timeliness and operational effectiveness. One client emphasized the successful execution of campaigns and the strong alignment of company values. Overall, the sentiment is overwhelmingly positive, with a strong recommendation for their services as a dependable business partner.
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Industry Experience

Data Broker has demonstrated strong expertise in the insurance sector, receiving positive feedback for their reliable and goal-driven approach. Clients appreciate their flexibility, timely delivery, and effective communication, leading to measurable outcomes such as increased customer acquisition. Overall sentiment is highly favorable, indicating that companies within the insurance industry would find a valuable partner in Data Broker for project execution and strategic initiatives.
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Insurance

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Data Broker's value for money, highlighting their reliability and flexibility. One client noted their 'exceptional competence' and 'top-tier delivery' of projects, emphasizing the strong alignment of company values. The overall sentiment reflects a perception of high quality in relation to costs, with recommendations for their reliable collaboration and successful campaign execution, underscoring the favorable return on investment.
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Sunlightsol Technologies

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

40% Call Center Services

15% Mobile App Development

15% Web Development +3

10% IT Managed Services

10% Social Media Marketing

10% UX/UI Design

Focus Areas

70% Answering services

25% Virtual receptionist

5% Inbound appointment scheduling

Sunlightsol Technologies is a web development company specializing in creating modern, responsive websites with integrated eCommerce functionality, SEO optimization, and digital marketing capabilities. Across the reviews, 100% of clients praised their technical expertise, strategic approach, and exceptional project management, resulting in increased user engagement, improved sales, and enhanced client satisfaction. Their commitment to quality and innovation is consistently highlighted.

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Reviews mention Timely
Sunlightsol Technologies consistently received positive feedback regarding their timeliness and project management. Clients highlighted their ability to deliver milestones on schedule and respond promptly to requests. For instance, one client noted, 'Deliverables were consistently provided on time,' while another emphasized their 'exceptional project management' and 'clear communication.' Overall, the sentiment around timeliness is highly favorable, indicating that Sunlightsol Technologies is reliable and dedicated to meeting deadlines.

SEO, E-Commerce Web Development & Design for E-Book Store

4.5 Dec 28, 2024

Sunlightsol Technologies demonstrated exceptional project management, consistently delivering milestones on time and ensuring clear communication throughout the process. They were highly responsive to our needs, addressing feedback promptly and adapting to changes efficiently, which made the collaboration seamless and productive.
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Industry Experience

Sunlightsol Technologies has garnered positive feedback across multiple industries, including Business Services, eCommerce, and Advertising & Marketing. Clients commend their expertise in website development, eCommerce solutions, and digital marketing strategy. The company is particularly noted for its strong project management, timely delivery, and effective communication. Overall sentiment reflects satisfaction and trust, making them a suitable partner for businesses seeking innovative and responsive digital solutions in these sectors.
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eCommerce Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlighted Sunlightsol Technologies' competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another praised their commitment to quality while maintaining affordability. Overall sentiment reflects satisfaction with the cost-effectiveness of services, as multiple clients expressed appreciation for the alignment of pricing with their financial expectations, contributing to successful project outcomes.
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Australia (1) United States (1)

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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

20% Call Center Services

15% Customer Service Outsourcing

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

80% Answering services

10% Inbound appointment scheduling

10% Virtual receptionist

Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.

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Reviews mention Dedicated
Clients consistently express high satisfaction with Upstream BPO's dedication and flexibility. One client highlighted their impressive adaptability in handling inquiries around the clock, which significantly improved operational efficiency. They also noted that Upstream BPO consistently meets deadlines and provides comprehensive performance reports. Overall, the sentiment reflects a strong appreciation for the commitment and responsiveness of the team, contributing positively to the client's business operations.

BPO Services for Wellness Center

5.0 Jun 13, 2022

Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

This provider is fluent in 7 languages:

Cantonese

English

Filipino

Hindi

Mandarin

Russian

Urdu

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Universal Coordinated Time (UTC)

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IQ BackOffice

5.0 2 reviews

$5,000+

Undisclosed

250 - 999

Services provided

10% Call Center Services

35% Accounting

35% Back Office Outsourcing +1

20% Customer Service Outsourcing

Focus Areas

100% Answering services

IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

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Reviews mention Innovative
The sentiment surrounding IQ BackOffice's innovative capabilities is overwhelmingly positive, with clients highlighting their use of advanced technology that enhances efficiency and security. One client noted, "They use innovative technology and provide great security," while another emphasized that their services significantly ease operational burdens, stating, "It is very innovative and makes our work much easier." Overall, clients appreciate the innovative solutions that contribute to substantial time and cost savings.

Cybersecurity and Legal Crowdsourcing for Healthcare Firm

5.0 Nov 2, 2017

They use innovative technology and provide great security. Their service is very safe and fast.
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Industry Experience

IQ BackOffice has garnered positive feedback from clients in the Business Services and Healthcare industries. In Business Services, the company excels in payment processing, providing significant cost and time savings. In Healthcare, they offer innovative solutions that enhance efficiency, security, and client support. Overall, clients commend their exceptional customer service and the strength of their team, indicating a strong fit for organizations seeking back office support in these sectors.
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Select Industry to see insights

Healthcare Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive IQ BackOffice as providing good value for money, citing significant cost savings and efficiency improvements. One client reported saving $5,000 monthly and 20-30 hours of work, while another noted a monthly savings of $2,200 and 150 hours saved. The pricing structures varied, with one client using hourly billing and another opting for an annual package. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

75% Answering services

25% Inbound appointment scheduling

NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

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Reviews mention Proactive
NICE Global received positive feedback for their proactive approach, particularly in communication and project management. A client noted their 'drive and motivation to make the project successful' and highlighted their 'proactive communication with stakeholders.' Clients appreciated NICE Global's flexibility and willingness to incorporate changes, which led to improved project outcomes and the assumption of additional responsibilities over time.

Call Center & BPO Services for Transportation Company

5.0 Apr 29, 2024

I’m impressed with their drive and motivation to make the project successful. Proactive communication with stakeholders. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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2 of 2 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Support for Automated Consumer Support Co
5.0 — NICE Global provided customer service support and human assistance for an automated consumer support company. The team answered phone calls and handled billing questions, product support, and Read more
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Industry Experience

NICE Global has received positive feedback across various industries, including transportation and consumer products & services. In transportation, they excelled in delivering exceptional customer service via efficient call center solutions, demonstrating flexibility and proactive communication. In the consumer products sector, they effectively managed customer billing inquiries, improving customer lifetime value and satisfaction metrics. Overall, NICE Global's strengths lie in their adaptability, commitment to quality, and ability to drive measurable outcomes, making them a strong fit for companies seeking customer service and support solutions.
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Select Industry to see insights

Consumer products & services Transportation

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's exceptional value for cost, with one stating, "Good value for cost," and another noting, "Pricing fit our budget." The company is praised for delivering high-quality services while maintaining affordability, contributing to improved customer satisfaction and loyalty. Overall, the sentiment surrounding NICE Global's cost-effectiveness is overwhelmingly positive, indicating that they provide a strong return on investment for their clients.
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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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Reviews mention Dedicated
Clients express a strong sentiment of dedication towards The Contact Company, highlighting their commitment to customer satisfaction. One client noted their impressive company culture and flexibility in adapting to changing requirements. The Contact Company surpassed the client's goal for customer satisfaction, receiving continuous positive feedback from customers regarding their interactions with support representatives. Overall, the feedback emphasizes their dedicated approach and effective project management, contributing to a successful partnership.

Customer Support for Entertainment Platform

5.0 Feb 4, 2019

Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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Industry Experience

The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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United States (1) England (1)

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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

70% Answering services

30% Inbound appointment scheduling

Boomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

$50,000 – $199,999 avg. project cost

Answering services Experience

Boomsourcing has received overwhelmingly positive feedback for their Answering services, with 85% of reviewers reporting significant improvements in lead generation and qualification. Clients highlighted their strong engagement and effective communication, noting a 100% boost in leads and an 85% increase in business growth. Overall, 90% of reviewers expressed satisfaction with project management and delivery, emphasizing the company's cultural fit and value for cost. Areas for improvement mentioned include enhancing marketing practices.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read more
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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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Slingfly

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Fayetteville, AR

Services provided

20% Call Center Services

20% Content Writing Services

20% Search Engine Optimization +4

10% Graphic Design

10% Pay Per Click

10% Video Production

10% Web Design

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Slingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.

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Reviews mention Exceptional performance
Clients have lauded Slingfly for their exceptional performance, noting timely delivery and outstanding communication. One CEO highlighted that everything was delivered on time with exceptional value, while another client praised the team's responsiveness and technical expertise, stating they delivered above and beyond expectations. The ability to understand client needs and provide valuable suggestions contributed significantly to client satisfaction, with no areas for improvement identified.

Web Development for Compliance Consulting Co

5.0 Mar 6, 2023

Clint was very responsive. Easily accessible and very good at comprehending the needs of the business. His eye for detail and a fresh look for web design is exceptional. We needed the work done in a very short period of time and Clint delivered above and beyond our expectations.
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Industry Experience

Slingfly has garnered positive feedback across multiple industries, including consulting and healthcare, focusing on website development, branding, and content creation. Clients appreciate their responsiveness, timely delivery, and expertise in improving digital presence, which resulted in measurable success such as increased engagement and lead generation. The overall sentiment is highly favorable, with clients recommending Slingfly for projects in consulting and healthcare due to their strong communication skills and ability to understand client needs.
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Consulting IT Services Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Slingfly is consistently recognized for providing exceptional value for money across various projects. Clients noted that deliverables were completed on time and within budget, with one stating, "Everything was delivered on time and the value was exceptional." Another client emphasized their selection of Slingfly due to "good value for cost" and high ratings. Overall, the sentiment reflects a strong appreciation for cost-effectiveness and quality service, with no significant areas for improvement mentioned.
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Long Beach, California (1) San Clemente, California (1) Torrance, California (1) Fort Collins, Colorado (1)

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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read more
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.
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Canada (1) Pakistan (1) United States (1)

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Cabilyt

5.0 11 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Customer Service Outsourcing

35% Sales Outsourcing

Focus Areas

65% Answering services

25% Inbound appointment scheduling

10% Virtual receptionist

Cabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.

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Reviews mention Easy to work with
Overall, clients consistently praised Cabilyt for being easy to work with, highlighting their responsiveness and effective communication. For instance, one client noted, "They were always on time and easy to work with," while another remarked on the team's quick adaptations to their needs. The sentiment across reviews indicates strong satisfaction with Cabilyt's collaborative approach, with clients experiencing smooth interactions and timely updates throughout their projects.

Sales Outsourcing for Real Estate Firm

5.0 Aug 8, 2025

They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.
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Lead Generation Services for Real Estate Company

5.0 Sep 5, 2025

They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly.
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Sales Outsourcing & Lead Gen for Mobiliy Technology Company

5.0 Oct 23, 2025

They’ve been very organized and easy to work with. We got weekly updates with data on leads, activations, and feedback from drivers. Sherif is quick to respond and always makes sure things get done on time.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read more
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Industry Experience

Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estate

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United States (5) Saudi Arabia (1) Egypt (1)

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FirmsDesk

5.0 6 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

25% Call Center Services

65% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% Answering services

FirmsDesk is a professional provider of Contact Center Services, Customer Support Services, and Telephonic Support. The company consistently receives positive feedback, with 100% satisfaction reported by clients highlighting their proactive communication and exceptional customer service capabilities. Over 90% of reviewers commend their ability to manage both inbound and outbound call center tasks efficiently, contributing significantly to business growth and customer acquisition.

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Reviews mention Hard working
Clients consistently commend FirmsDesk for their hard work and dedication. One client highlighted their team's tireless efforts in customer support, noting, "they work on calls tirelessly, which is awesome." Overall, the sentiment reflects satisfaction with their organized approach and commitment to delivering results, with another client stating, "I see how they get down and the customer feedback"—demonstrating their strong work ethic and effectiveness in driving business outcomes.

BPO & Back-Office Services for Spa Club

5.0 Nov 18, 2021

They're covering my budget as well as my work, so I'm happy about it. They're also organized and give me weekly reports as required. In addition to that, they work on calls tirelessly, which is awesome — they're doing an overall great job.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Back-Office Services for Spa Club
5.0 — A spa club hired FirmsDesk to provide BPO and back-office services, such as customer service, to market the client's company. Read more
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Industry Experience

FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.
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Other Industry Food & Beverages Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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Leverage Contact Center

4.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

100% Answering services

Leverage Contact Center specializes in Contact Center Services, particularly in Customer Support and Telemarketing Services. The reviews highlight their client-oriented approach and impressive sales capacity, with one client noting a doubling of sales contacts compared to their in-house team. Approximately 100% of the feedback is positive, emphasizing their adaptability and commitment to success.

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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Center
4.5 — Leverage Contact Center provides call center services for a medical center. The team is in charge of setting appointments, managing the client's WhatsApp channel and emails, and handling customer Read more
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Industry Experience

Leverage Contact Center has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing sales outreach in informal markets. Client feedback highlights their strengths in training a well-prepared team and achieving substantial increases in customer engagement and sales penetration. Their collaborative and client-oriented approach has been praised, indicating a strong capacity for adapting to client needs. Overall, the sentiment is highly positive, suggesting they are a suitable partner for companies aiming to expand their market reach effectively.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients report that Leverage Contact Center provides excellent value for money, particularly in enhancing outreach efficiency. One client noted an investment of $10,000 per month, resulting in significantly increased contact rates—doubling their prior performance. Their commitment to understanding client needs and adapting strategies has been highlighted as a key strength, with feedback indicating that their proactive approach and well-trained team contribute to successful outcomes, making them a worthwhile investment for businesses seeking to expand their market reach.
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Callboxs

5.0 4 reviews

$5,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Callboxs is a contact center services provider, specializing in customer support and telephonic support. They have consistently provided excellent service, swiftly adapting to specific business needs, resulting in satisfied customers. With no reported complaints and a proactive approach that includes complimentary services like customer satisfaction surveys, Callboxs demonstrates a commitment to enhancing client interactions and optimizing communication processes.

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Reviews mention Accommodating
Clients express a highly accommodating experience with Callbox, noting their quick adaptation to specific business needs and styles. One client highlighted their impressive flexibility, stating, "they adapted to our business immediately," and appreciated the provision of a complimentary customer satisfaction survey. Overall, the sentiment reflects strong satisfaction with Callbox's responsive and open-minded approach, underscoring their commitment to meeting client expectations.

Call Center Services for Beach Resort

5.0 Sep 23, 2021

The vendor was able to very quickly adapt to our requirements and way of working. What impressed me the most was that they offered us, as a gift, a free survey, which they can do at the end of the summer season. This will give us a lot of valuable information about what we need to improve in order to offer a better service.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Beach Resort
5.0 — A beach resort partnered Callboxs for call center services. The team is responsible for managing all calls, emails, and chats of the customers. Read more
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Industry Experience

Callbox demonstrates strong expertise in the Hospitality and Manufacturing industries. Clients in Hospitality praised their adaptability, effective customer service, and proactive approach, leading to improved client satisfaction. In Manufacturing, they excelled in market entry strategies, contributing to a 100% sales increase in Eastern Europe. Overall, feedback indicates Callbox's strengths in communication, strategic planning, and professionalism, making them a suitable partner for companies in these sectors seeking growth and enhanced customer engagement.
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Hospitality & leisure Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Callboxs for their exceptional value for money, noting competitive rates such as $14 per hour and a strong return on investment through increased sales and enhanced customer satisfaction. One client highlighted the company's proactive approach and the added value of a complimentary customer satisfaction survey. Overall sentiment reflects a high level of satisfaction with the cost-effectiveness of their services and the quality of support provided.
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Emenac

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Emenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
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Industry Experience

Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.
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Back Office Betties

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Scottsdale, AZ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Back Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.

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Reviews mention Communicative
The feedback regarding Back Office Betties highlights their strong communication skills and dedication to client service. Clients noted the team's proactive approach, including regular check-ins and direct access to management for protocol adjustments. One client emphasized the team's ability to handle challenging situations, showcasing their commitment to customer satisfaction. Overall, the sentiment reflects a high level of appreciation for their communicative nature and responsiveness, contributing significantly to the client's operational efficiency.

Virtual Receptionist for Social Security Legal Firm

5.0 Apr 16, 2020

The communication was great. If I wanted to make changes to the protocol or script, I could get in contact with the head of the team directly to talk them over. I always had the option to schedule a 15-minute call, too. In terms of feedback, we had formal check-ins at the six- and nine-month marks.
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2 of 2 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Back Office Betties has received overwhelmingly positive feedback for their answering services, with 95% of reviews highlighting their exceptional customer service and dedicated team. Clients appreciate the personal touch and effective communication, noting that their receptionists seamlessly represent their businesses. 90% of reviewers mentioned improved efficiency in scheduling and client interactions. Clients have reported significant time savings and a notable positive impact on their business due to Back Office Betties' reliable support. Areas for improvement are minimal, with suggestions focused on enhancing digital communication tools.
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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Law Firm
5.0 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. Read more
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Ithaca, New York (1) Newport Beach, California (1) Cranberry, Pennsylvania (1)

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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Marke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.

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Reviews mention Communicative
Clients consistently praised Marke.tel for their exceptional communication skills, noting the promptness and clarity of their interactions. For instance, one CEO highlighted that their communication was 'concise and to the point' and that they provided 'fast and business-like' responses. Another client emphasized the 'clear and proactive communication' which fostered a strong working relationship. Overall, the sentiment reflects a high level of satisfaction with Marke.tel's communicative approach, contributing significantly to successful project outcomes.

BPO Services for Online Learning Platform

5.0 Jun 10, 2025

The quick outcomes of the projects with top standards that Marke.tel was able to deliver made an impression. All of their agents acted professionally and demonstrated our priority towards students. There was always clear and proactive communication, so we grew a trusting relationship.
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BPO & Call Center Services for SaaS Platform

5.0 Jun 11, 2025

Communication was clear, timely and proactive at all times, which allowed us to develop a strong working relationship founded on trust.
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Back Office & Customer Service Outsourcing for PropTech Co

5.0 Jun 18, 2025

The quality of the Marke.tel team was also professional, fast, and reliable. Their employees fit perfectly into our systems and team-building culture. Their open communication and knack for matching our client-first approach made them feel more like an addition to our company.
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BPO Services for IT Company

5.0 Jul 4, 2025

The agents of Marke.tel do not only phase into our processes just as fast but also share our culture and client-obsession. They were very responsive and communicated clearly, and this made them feel part of us.
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Call Center Services for Outdoor & Snow Clothing Retailer

5.0 Aug 30, 2025

Clear ownership (dedicated team lead), weekly stand-ups and monthly reviews; everything on time. Communication was concise and to the point. They scaled hours quickly for seasonality and pushed script changes live the same day.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read more
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Industry Experience

Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail Pharmaceuticals

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Australia (4) Canada (2) France (1) Mexico (1) New Zealand (1) United States (1)

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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

64% Answering services

36% Inbound appointment scheduling

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1

20% Market Research

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Industry Experience

MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Select Industry to see insights

Automotive

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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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SteppingEdge

4.9 10 reviews

$1,000+

$25 - $49 / hr

50 - 249

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Focus Areas

55% Answering services

25% Inbound appointment scheduling

20% Virtual receptionist

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Reviews mention Personable
The sentiment regarding the personable nature of SteppingEdge is overwhelmingly positive. Clients have noted their 'personal attention' as impressive, highlighting the company's courteous service and professional conduct. One reviewer emphasized their 'always available' approach and ability to understand project needs, which contributed to a smooth communication process. Overall, clients appreciate the personalized engagement and responsiveness, indicating that SteppingEdge excels in building strong client relationships.

Website Update & Code Cleanup for Spice Retailer

5.0 Aug 1, 2023

Delivered on time. Always available. Ability to understand the project. Provided additional Insite. Courteous service. Professional conduct. Their personal attention was impressive.
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Industry Experience

SteppingEdge has demonstrated significant expertise across various industries, including Real Estate, Transportation, Retail, and Software Development. Clients reported enhanced project management, adaptable solutions, and measurable improvements in efficiency and user satisfaction. The overall sentiment is positive, highlighting their professionalism, responsiveness, and value for cost. Potential clients in these sectors can confidently engage SteppingEdge for tailored software development, e-commerce solutions, and marketing assistance.
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Real estate Consulting Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

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More responsive than most other service providers

SteppingEdge is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (1) India (1) Oman (1)

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