Conectys is a leading global BPO specializing in award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365.
All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients.
At Conectys, we offer real-time comment moderation services, image moderation services and live streaming video moderation that cover social networks, blogs, apps, forums, chat-rooms, proprietary customer channels, and more. Our outsourced teams of moderators identify and remove offensive content, and keep your website, social media channels and communities safe and positive.
Customer Experience Services
Conectys delivers a wide range of customer experience solutions including customer service, technical support, and virtual assistant solutions.
We provide Omni-Channel customer support services through phone, email, web tickets, live chat, social media, good old fax, and the latest mobile apps. From switchboard solutions to customer and technical support, we have the outsourced call center service package to fit your requirements.
