Great Customers, Great People, Great Service

Upstream BPO Sdn. Bhd. is an award-winning Business Process Outsourcing company, with the ability to cater to diverse verticals with intelligent business operations. We specialize in Contact Center services voice & live chat, Telemarketing Services, Appointment setting services, App signups & complete Sales Pipeline management.

$1,000+
Undisclosed
1,000 - 9,999
Founded 2014
Kuala Lumpur, Malaysia
Map location
headquarters
  • Plaza Sentral Floor 8 Block 3B, Jalan Stesen Sentral 5, Kuala Lumpur
    Kuala Lumpur, 50470
    Malaysia
other locations
  • 4807-3-15 CBD Perdana 2 Jalan Flora cyber 6
    Cyberjaya 63000
    Malaysia
  • 2nd floor, GC bldg Granja street Barangay
    Lucena 4301
    Philippines

Focus

Service lines
65%
25%
10%
Call Center Services
Sales Outsourcing
Social Media Marketing
Client focus
60%
30%
10%
Small Business (<$10M)
Midmarket ($10M - $1B)
Enterprise (>$1B)
Industry focus
30%
30%
25%
10%
5%
Information technology
Telecommunications
Advertising & marketing
Inbound Services
67%
33%
Outbound Services
100%
Sales Outsourcing
100%
Social Media Focus
40%
40%
20%

Portfolio

Key clients: 

Ninja Van, Intel, BoardPAC, Best Inc, Jobstreet, Enterpryze, EngineMailer Callathon Inc, Malindo, Apelby GMBH, Forelogix Interavtive, Forelogix sdn bhd, ASM medical Australia, Digital Innovation, Wang Bohai berhad, Sheraton hotels.

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