Call Center for Excellence.
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
Basic info
Free trial
Pricing unavailable
- Undisclosed
- Undisclosed
- 10 - 49
- Founded 1991
- Average Review Rating
- Total Reviews
- 13
- Most Common Project Size
- Less than $10,000
- Average Referral Rating
- 4.3 /5
Focus
Locations (2)
Customer Experience Assistance for Manufacturing Service
Nov 2, 2017
- $200,000 to $999,999
- Apr. 2016 - Ongoing
- Lorain, Ohio
- Manufacturing
- Survey Response
Summary
The Reviewer
"They have flawless communication skills."
Finance Firm Loves Map Communications
Jun 22, 2017
- Less than $10,000
- San Bernardino, California
- Financial services
- Survey Response
Summary
The Reviewer
"The performance is better than expected and I’m very happy with their results."
24/7 Answering Service and Features
Jun 22, 2017
- Less than $10,000
- Wayne, New Jersey
- Other Industry
- Survey Response
Summary
The Reviewer
"We chose MAP Communications because of their price and trial offer."
24/7 Service for Finance Firm
Jun 22, 2017
- $10,000 to $49,999
- Maitland, Florida
- Financial services
- Survey Response
Summary
The Reviewer
"Above average, receptionist is not necessary on a consecutive basis."
Average Performance Screening Calls
Jun 22, 2017
- Less than $10,000
- Wilmington, North Carolina
- Consumer Products
- Survey Response
Summary
The Reviewer
"I like the volume of calls they are able to receive."
Significant Growth in Sales and Great Performance
Jun 21, 2017
- Less than $10,000
- Columbia, Tennessee
- Information technology
- Survey Response
Summary
The Reviewer
"It's easier to connect with customers in large numbers."
Live Virtual Receptionist for Real Estate Firm
Jun 21, 2017
- Less than $10,000
- California, United States
- Real estate
- Survey Response
Summary
The Reviewer
"The service has been well above average, customer support has been helpful and efficient."
MAP Communications Provides a Wonderful Service
Jun 21, 2017
- Less than $10,000
- Coventry, Connecticut
- Healthcare
- Survey Response
Summary
The Reviewer
"We have received excellent service with them and have also received compliments from our clients regarding their answering service."
Live Answering for IT Company
Jun 21, 2017
- Less than $10,000
- Sarasota, Florida
- Information technology
- Survey Response
Summary
The Reviewer
"We are happy with the service and it has met our needs."
Map Communications Has Innovative State-of-the-Art Technology
Jun 21, 2017
- Less than $10,000
- Miami, Florida
- Retail
- Survey Response
Summary
The Reviewer
"It has been exceptional and has contributed to our productivity immensely."
Key Clients
- Coca-Cola
- CBS
- Metlife