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MAP Communications

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Call Center for Excellence.

Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.

 

Basic info

Free trial

Pricing unavailable

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Chesapeake, VA
  • Year founded
    Founded 1991

1 Locations

  • Chesapeake , VA

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 0.4 /5

    What Clients Have Said

    MAP Communications offers competitive pricing, appealing to various client sizes. One client spends approximately $200,000 to $999,999 annually, while another highlighted budget-friendly options. However, some reviews suggest a desire for lower prices and dissatisfaction with service value.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 14 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    MAP Communications Review Insights

    Overall Review Rating

    4.2
    • Quality 0.4
    • Schedule 0.4
    • Cost 0.4
    • Willing to Refer 4.0

    Top Mentions

    Review Highlights

    • Dissatisfying Call-Answering Services

      A tax services company reported poor results with MAP Communications' call-answering services, noting customer hang-ups and a lack of messages left. They were disappointed with the service quality and metrics provided.

    • Strong Communication Skills

      MAP Communications was praised for their flawless communication skills, which positively impacted their client's customer service and overall experience.

    • Improved Efficiency and Cost Savings

      Another client noted significant improvements in revenue and efficiency after hiring MAP Communications. They appreciated the time and cost savings, highlighting that the service saved them thousands of dollars.

    • Reliable and Timely Service

      MAP Communications received positive feedback for their quick responses and ability to meet deadlines, which contributed to a better customer experience for their clients.

    MAP Communications Reviews

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    Map Communications Has Innovative State-of-the-Art Technology

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "It has been exceptional and has contributed to our productivity immensely."

    Jun 21, 2017
    Manager, IT
    Anonymous
    • Retail
    • Miami, Florida
    • 1,001-5,000 Employees
    • Survey Response

    An Innovative Communications Company

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "MAP is an innovative communications company with state of the art industry services."

    Jun 21, 2017
    Owner, Administration
    Anonymous
    • Other industries
    • Valrico, Florida
    • 11-50 Employees
    • Survey Response

    After Hours and Bilingual Services for Manufacturing

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "The service has met our expectations and has been there when customers needed help."

    Jun 21, 2017
    Executive, IT
    Anonymous
    • Manufacturing
    • Memphis, Tennessee
    • 501-1,000 Employees
    • Survey Response

    Decent Service for the Price

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It has performed well, the only time it fails to meet my expectation is when it’s hard to handle everything."

    Jun 21, 2017
    Executive, IT
    Anonymous
    • Information technology
    • Fremont, California
    • 201-500 Employees
    • Survey Response

    Showing 11-14 of 14 Reviews

    Locations (1)

    840 Greenbrier Circle Chesapeake, VA, United States 23320

    41 - 49

    Contact MAP Communications

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