Answering Service

At PCN, we know that you trust your customers to us. We take that responsibility very seriously, and that is what drives us to provide world class customer service. How do we do that? It’s simple really. We hire great operators, provide them with excellent training, and then retain them by treating them well. We know that when you are dealing with front-line customer service like we are, a happy employee is not only good for us, it is good for our clients too.

  • Undisclosed
  • Undisclosed
  • 10 - 49
  • Founded 1989
Average Review Rating
5.0
Total Reviews
2
Most Common Project Size
Less than $10,000
Average Referral Rating
5.0 /5

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    Recommended Providers

    Overall Review Rating

    5.0
    • Quality

      4.8 /5
    • Schedule

      4.8 /5
    • Cost

      5.0 /5
    • Willing to Refer

      5.0 /5
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    Answering Services for Online Marketing Company

    • Call Center Services
    • Confidential
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “PCN answers calls quickly and professionally.”

    Jan 19, 2018

    PCN provides off-site answering services on an ongoing basis. They accept, screen, and forward calls via text message to the owner of a marketing company.

    24 Hour Answering Service for Multiple Homeowners Associations

    • Call Center Services
    • Confidential
    • Jan. 2002 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “They always care about their customer."

    Jan 16, 2018

    PCN serves as an after-hours emergency answering service for multiple homeowners’ associations. They answer and forward calls to appropriate departments and also record them for documentation purposes.

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