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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Emenac

    Emenac

    Quality isn't an act. Its an art

    $1,000+
    < $25 / hr
    250 - 999
    London, Canada
    Service Focus
    Inbound Services

    “They have a success rate of around 90%–95% every month.”

    • Project Manager, Virikson Travel
  • RemoteReps247

    RemoteReps247

    Grow Your Business With Value-Driven Services

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY
    Service Focus
    Inbound Services

    "The leads they've provided have been valid and genuine."

    • Director, Software Development & Testing Company
  • FirmsDesk

    FirmsDesk

    Quality yet affordable customer support @ $1299/mo

    $5,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY
    Service Focus
    Inbound Services

    "They're doing an overall great job."

    • Owner, Lotus Spa Club
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  • HelloSells

    HelloSells

    24/7 Lead Capture and Answering Service

    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR
    Service Focus
    Inbound Services

    "Availability and communication are their team’s most impressive qualities."

    • CEO, Innovative Financial Capital Solutions Inc
  • Arise

    Arise

    ELEVATE YOUR COSTUMER

    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL
    Service Focus
    Inbound Services

    "They are very reliable."

    • IT Manager, Telecommunications Service
  • Callboxs

    Callboxs

    Innovative solutions that help businesses grow

    $5,000+
    < $25 / hr
    250 - 999
    Burgas, Bulgaria
    Service Focus
    Inbound Services

    "They've offered a helpful customer satisfaction survey for free!"

    • Owner, Hotel Dayana Beach
  • Empire Global Solutions

    Empire Global Solutions

    Outsourcing all your business needs

    $1,000+
    < $25 / hr
    50 - 249
    PARLIN, NJ
    Service Focus
    Inbound Services

    "They hold themselves accountable for any errors and are quick to correct or prevent them."

    • VP, Amazon Home Warranty
  • VoiceStamps

    VoiceStamps

    Full Service IVR Hosting and Design.

    $1,000+
    < $25 / hr
    10 - 49
    Richardson, TX
    Service Focus
    Inbound Services

    "They provide us with good information."

    • Owner, IT Company
  • TAS United

    TAS United

    Innovation With Every Call

    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX
    Service Focus
    Inbound Services

    "Their dependability and good communication style were impeccable."

    • Sr. Director, BioBridge Global
  • Infinit-O

    Infinit-O

    Creating Endless Opportunities

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasay City, Philippines
    Service Focus
    Inbound Services

    "They process large quantities of orders."

    • CEO, Business Service
  • Talk2Rep

    Talk2Rep

    The Smart Simple Way 2 Connect

    $1,000+
    < $25 / hr
    250 - 999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    "They allow us to reach the clients in an individualized, effective, and friendly way."

    • HR Executive, Business Firm
  • Stepping EDGE

    Stepping EDGE

    Solutions Beyond EDGE

    $1,000+
    $25 - $49 / hr
    10 - 49
    Coimbatore, India
    Service Focus
    Inbound Services

    "They were excellent at project management."

    • President, Pluto Micro
  • $250,000+
    < $25 / hr
    50 - 249
    Ajman, United Arab Emirates
    Service Focus
    Inbound Services

    “They proved to be the best option, and we’re glad we chose them.”

    • Strategic Comm Specialist, Higher Colleges of Technology
  • Kexxel BPO

    Kexxel BPO

    Do what you do best, and outsource the rest

    $5,000+
    < $25 / hr
    50 - 249
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "The communication between the Kexxel BPO team and our team was fluid."

    • Executive, Cap Gemini
  • KODA

    KODA

    The ultimate communication automation platform.

    $10,000+
    $25 - $49 / hr
    10 - 49
    Wrocław, Poland
    Service Focus
    Inbound Services

    "We've never had any communication problems with KODA Bots."

    • Project Manager, Komputronik S.A.
  • Agents Republic Inc.

    Agents Republic Inc.

    Multilingual call center with global workforce

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada
    Service Focus
    Inbound Services

    "Agents Republic Inc. has consistently demonstrated an unwavering commitment."

    • Head of Game Services, Ten Square Games SA
  • hammerjack

    hammerjack

    Dedicated remote workforce and outsourcing experts

    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia
    Service Focus
    Inbound Services

    "The team was very responsive and attentive during the entire process."

    • Manager, TalentVine
  • The Connection

    The Connection

    Call Center Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN
    Service Focus
    Inbound Services

    "TheConnection is able to adapt to any company needs."

    • IT Associate, Education Organization
  • Cosmic Sounds - Dubbing Voice Over Company

    Cosmic Sounds - Dubbing Voice Over Company

    Audio/ Video Localization and Translation Services

    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India
    Service Focus
    Inbound Services

    "The team delivers."

    • Senior Manager, Digital Marketing Company
  • A1 Call Center

    A1 Call Center

    A Domestic Call Center Service Provider in India.

    $1,000+
    < $25 / hr
    250 - 999
    Noida, India
    Service Focus
    Inbound Services

    /*-->*/
    "They develop a great relationship with companies and consumers.

    • Administration Associate, Telecommunications Company
  • Aplitt sp. z o.o.

    Aplitt sp. z o.o.

    software services and IT solutions provider

    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland
    Service Focus
    Inbound Services

    "Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment."

    • Executive, Monetia sp. z o.o.
  • Gabbyville

    Gabbyville

    Your Life, Business, Answered

    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN
    Service Focus
    Inbound Services

    "They have great customer service representatives and are always willing to help."

    • Executive, Retail Firm
  • Silver Bell Group

    Silver Bell Group

    Build your remote team with dedicated talents!

    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia
    Service Focus
    Inbound Services

    "Everything is on time. They're very punctual and provide an accessible project manager."

    • Executive, Naya
  • Answer America

    Answer America

    Supported by AnswerNet

    Undisclosed
    Undisclosed
    50 - 249
    Willow Grove, PA
    Service Focus
    Inbound Services

    "They are on our side through it all."

    • HR Executive, Hospitality Company
  • Scicom

    Scicom

    Total Customer Delight

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "Scicom understands the importance of being responsive to client needs."

    • Vendor Management, E-Commerce Company
  • Digital Jockey Private Limited

    Digital Jockey Private Limited

    Your business is our responsibility

    $1,000+
    < $25 / hr
    10 - 49
    Jamshedpur, India
    Service Focus
    Inbound Services

    "Digital Jockey is a very effective marketing partner especially when you have large data."

    • Business Development Head, U-Protec Earthing Pvt. Ltd.
  • Premier BPO

    Premier BPO

    OUR FRONT OFFICE IS YOUR BACK OFFICE

    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN
    Service Focus
    Inbound Services

    "They are very helpful, and easy to use and access."

    • Administrative Manager, Manufacturing Service
  • Rabbit & Pork

    Rabbit & Pork

    London’s Leading Voice Experience Agency

    $5,000+
    $100 - $149 / hr
    50 - 249
    London, United Kingdom
    Service Focus
    Inbound Services

    "They can really dig in and understand the why of what you’re trying to do and then implement it."

    • Digital Marketing Manager, Refinitiv
  • $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria
    Service Focus
    Inbound Services

    “They are very quick and available to respond to any request right away.”

    • Customer Experience Lead, Loans & Investment Company
  • Servixer, LLC

    Servixer, LLC

    Quality is our priority

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY
    Service Focus
    Inbound Services

    "Their commitment to excellence ensured a successful collaboration on our project."

    • Manager, Advertising & Marketing Company
  • Buraq IT Station

    Buraq IT Station

    You think, We do!

    $5,000+
    $25 - $49 / hr
    50 - 249
    Asheville, NC
    Service Focus
    Inbound Services

    "Their proactive approach contributed to a successful collaboration."

    • Sales & Marketing Manager, Hashmi Photos
  • $1,000+
    < $25 / hr
    10 - 49
    Kolkata, India
    Service Focus
    Inbound Services

    "They have great service and speedy resources."

    • IT Manager, Information Technology Company
  • SWITCH 360

    SWITCH 360

    Elevate Your Business to New Heights with us!

    $1,000+
    $25 - $49 / hr
    50 - 249
    Los Angeles, CA
    Service Focus
    Inbound Services

    "They are highly experienced and have budget-friendly pricing."

    • Founder, WAATR
  • Maxtech Data House Private Limited

    Maxtech Data House Private Limited

    Business Processing Outsourcing Service

    Undisclosed
    < $25 / hr
    250 - 999
    Delhi, India
    Service Focus
    Inbound Services

    "Workflow was fast and easily understandable."

    • Business Manager, Organization
  • Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa
    Service Focus
    Inbound Services

    "They have great company values."

    • Department Head, E-Commerce Company
  • Innovature BPO

    Innovature BPO

    Our Talent | Your Team

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ho Chi Minh City, Vietnam
    Service Focus
    Inbound Services

    "They have great communication skills and customer service."

    • Digital Asset & Photography Manager, Consumer Products Firm
  • $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines
    Service Focus
    Inbound Services

    "They stay true to the core values of our company."

    • Administration Senior Manager, Health Company
  • LEO Trading Agency

    LEO Trading Agency

    There's always a way

    Undisclosed
    Undisclosed
    250 - 999
    Cairo, Egypt
    Service Focus
    Inbound Services

    "The quality of the candidates is impressive."

    • Talent Aquisition Senior Specialist, Etisalat
  • Veza Reception

    Veza Reception

    Say Goodbye to Missed Phone Calls!

    $1,000+
    $25 - $49 / hr
    2 - 9
    Scottsdale, AZ
    Service Focus
    Inbound Services

    "I love their activeness to work a lot and they were so dedicated."

    • Project Manager, Lewis Landscape Services, Inc.
  • The Agentsy BPO

    The Agentsy BPO

    Performance. Progress. But People First

    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa
    Service Focus
    Inbound Services

    "We are very happy with them thus far."

    • Executive, Travati
  • NICE inContact

    NICE inContact

    The cloud contact center software leader.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT
    Service Focus
    Inbound Services

    /*-->*/
    "They offer updated tools, good support, and competitive prices.

    • IT Manager, Other Industry Company
  • ReceptionHQ

    ReceptionHQ

    Connect with your customers … anytime, anywhere

    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ
    Service Focus
    Inbound Services

    "They get the job done."

    • Senior Manager of Customer Service, Entertainment Service
  • Turn Key Receptionist

    Turn Key Receptionist

    Brilliant First Impressions

    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia
    Service Focus
    Inbound Services

    "Most notably, the quality of the leads they produced was commendable."

    • CEO, GuniSMS
  • $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY
    Service Focus
    Inbound Services

    "They are professional, flexible, and easy to work with."

    • Chief Revenue Officer, AI -Sourcing Automation Platform
  • @liveconx

    @liveconx

    Efficient, affordable contact response solutions.

    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada
    Service Focus
    Inbound Services

    /*-->*/
    "I am very confident in their services.

    • IT C-Level Executive, Information Technology Company
  • $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam
    Service Focus
    Inbound Services

    "Items were delivered on time, and response is usually prompt."

    • Operations Manager, AI Company
  • Chicago Business VoIP

    Chicago Business VoIP

    Chicago's Hometown Phone Company for Business®

    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL
    Service Focus
    Inbound Services

    "I was impressed with their customer service."

    • Owner, True Productions
  • Leads at Scale

    Leads at Scale

    We help companies generate well qualified leads

    $1,000+
    $25 - $49 / hr
    10 - 49
    Spokane, WA
    Service Focus
    Inbound Services

    "They had a kind, thoughtful intake that allowed for outcomes that excelled."

    • CEO, FitzMartin
  • PeopleTree Knowledge Services

    PeopleTree Knowledge Services

    Growth Enabler for Small and Medium Businesses!

    $5,000+
    < $25 / hr
    50 - 249
    New York, NY
    Service Focus
    Inbound Services

    "The overall experience was smooth."

    • Founder, Reeva Digital
  • $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "They focus on customer happiness."

    • COO of FD Business, FD Mediagroup

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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