Overflow Call Handling for Outsourcer
- Call Center Services
- $10,000 to $49,999
- Jan. 2004 - Ongoing
"The quality of their receptionists really stands out."
- IT Services
- Thatcham, United Kingdom
- 1-10 Employees
- Online Review
An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.
The Verbatim Visual Receptionists are essential to the business. The ticket creation allows the outsourcer to prioritize responses. Their team is high-quality, never missing a call and impressing the outsourcer's clients.