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The call and web chat answering professionals.

Virtual receptionist, call centre, telephone answering and web chat answering services from a professional, dedicated and friendly, UK-based company.

Services include:
 

  • Virtual receptionist service
  • Call Answering Service
  • Web chat answering service
  • 24/7 call handling
  • Lead Qualification
  • Business continuity,
  • Telephone order taking
  • Virtual phone numbers 

Verbatim offers a 30 day trial with a money-back guarantee. 99% of people who try the service stay with them. 

  • $1,000+
  • < $25 / hr
  • 10 - 49
  • Founded 1997
Average Review Rating
4.8
Total Reviews
2
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
5.0 /5

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    Locations (1)

    10 - 15

    Highly Rated Similar Providers

    Overall Review Rating

    4.8
    • Quality

      4.5 /5
    • Schedule

      4.8 /5
    • Cost

      4.5 /5
    • Willing to Refer

      5.0 /5
    See all 2 Reviews
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    Overflow Call Handling for Outsourcer

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2004 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "The quality of their receptionists really stands out."

    Apr 24, 2020

    An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.

    Call-Answering for Education Software Developers

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2016 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They understand our business and our goals."

    Apr 21, 2020

    Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

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