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Spark Your Customer Service

Focused primarily on small businesses, AnswerLive provides high-value answering services with a personal touch. We offer a 14-day free trial with no contracts or commitments to show our customers how our service offerings and industry expertise are as good as the industry leaders for nearly half the cost. 

  • Undisclosed
  • Undisclosed
  • 50 - 249
  • Founded 1982
Average Review Rating
4.6
Total Reviews
7
Most Common Project Size
Less than $10,000
Average Referral Rating
4.7 /5

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    Locations (3)

    50 - 75

    Highly Rated Similar Providers

    Overall Review Rating

    4.6
    • Quality

      4.6 /5
    • Schedule

      4.4 /5
    • Cost

      4.5 /5
    • Willing to Refer

      4.7 /5
    See all 7 Reviews
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    Call Center Service for Automotive Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2011 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    4.0

    “It’s been a great timesaver for our in-house team.”

    Dec 21, 2020

    AnswerLive provides after-hours call center services for a tire sales and automotive service company. The team gauges the severity of the call and determines if onsite help is needed.

    Call Center Services for Automotive Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    3.5
    Cost
    4.0
    Willing to Refer
    5.0

    "They are very professional when answering calls."

    Mar 20, 2020

    AnswerLive provides call center services to answer inquiries after office hours.

    After Hours Call Services for Water Provider

    • Call Center Services
    • Less than $10,000
    • Mar. 2019 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.0

    They’ve been very helpful”

    Mar 19, 2020

    With the goal of improving the client’s response rate, AnswerLive provided call-answering for a water-provider. They forward all issues to a designated teammate and send texts in the event of a problem.

    Answering Services for Pressure Washing Service

    • Call Center Services
    • Less than $10,000
    • Jan. 2002 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re so good that customers actually think the person on the other end of the line is in my office."

    Feb 26, 2020

    AnswerLive provides answering services and redirects calls through email and text messages.

    Answering Services for Toll Maintenance Service

    • Call Center Services
    • $50,000 to $199,999
    • July 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "To me, AnswerLive is a success story."

    Feb 25, 2020

    AnswerLive provides live answering services for a tolling system company. They pass on messages from the client’s customers and escalate them through the client’s team to find someone to address the problem.

    After Hours Answering Services for Health Clinic

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They’re willing to work through any barriers or issues we have.”

    Feb 20, 2020

    AnswerLive handles the after-hours answering services for an outpatient treatment center. Their team fields hospital phone calls and then relays the information via text to the on-call clinician.

    Call Center Services for Air Conditioning Service Firm

    • Call Center Services
    • Confidential
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “AnswerLive is our first step in reassuring our customers we’ll be able to help them in their time of need.”

    Apr 2, 2019

    After working hours, AnswerLive provides live operators to answer calls and take down customer details and reassures them they’ll be assisted. They send information to an on-call technician to forward to staff.

    Contact AnswerLive

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