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Business Process Outsourcing Firm

ASL BPO is an ISO 9001:2015 and ISO 27001:2022 certified Business Process Outsourcing Firm established in 2014. Its primary focus is to provide outsourcing solutions to small and medium-sized companies by taking away tasks that are time-consuming and require monitoring, and specialized training, so that they can save their time and money and refocus them on more profitable work that makes their business grow.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Dhaka, Bangladesh
  • Year founded
    Founded 2014
  • Languages

5 Languages that we service

  • English
  • Bengali
  • Hindi
  • Urdu
  • Arabic

1 Locations

  • Dhaka , Bangladesh

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    ASL BPO offers competitive pricing, with clients praising their cost-effectiveness and alignment with budgets. One client reported an annual investment of $12,000, while others noted significant cost savings and increased efficiency, indicating strong value for the cost.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 13 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    ASL BPO Review Insights

    Overall Review Rating

    4.9
    • Quality 4.8
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Effective Communication and Responsiveness

      Many reviews highlight ASL BPO's excellent communication skills and responsiveness. Clients appreciate their willingness to address needs quickly and their proactive approach to maintaining open lines of communication.

    • Professionalism and Dedication

      ASL BPO is noted for their professionalism and dedication to client success. Their teams are described as knowledgeable, reliable, and committed to exceeding expectations.

    • Impressive Flexibility and Adaptability

      ASL BPO is recognized for their flexibility and adaptability, adjusting to client needs and industry-specific challenges. Their ability to integrate seamlessly into client workflows is frequently mentioned as a key strength.

    • Areas for Improvement in Reporting and Technology

      Some clients suggest enhancements in reporting and analytics for better performance visibility and recommend leveraging innovative technologies like AI for further process streamlining.

    • Positive Long-Term Partnerships

      Several clients have maintained long-term partnerships with ASL BPO, indicating trust and satisfaction with their services. The company is seen as a valuable partner in achieving business goals.

    • Consistent High-Quality Output

      ASL BPO consistently delivers high-quality work, meeting or exceeding client expectations. Their thorough processes and attention to detail are appreciated by clients across different sectors.

    ASL BPO Reviews

    Submit A Review
    All Filters

    Back Office & Customer Service Outsourcing for Consulting Co

    • Back Office Outsourcing Customer Service Outsourcing
    • $50,000 to $199,999
    • Jan. 2021 - Oct. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their commitment to continuous improvement and open communication fostered a strong, collaborative relationship."

    Manager of Operations, Consulting Company
    Anonymous
    • Consulting
    • Katav-Ivanovsk, Russia
    • 201-500 Employees
    • Online Review 
    • Verified

    ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions.

    BPO Services for Real Estate Business

    • Confidential
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They make my life so much easier."

    Owner, Ron Henry Productions LLC
    Ron Henry
    • Real estate
    • Las Vegas, Nevada
    • 1-10 Employees
    • Online Review 
    • Verified

    ASL BPO provides BPO services, mainly focusing on development services for a real estate business. The client takes care of the frontend tasks, and the team manages the backend duties.

    Customer Care Support Services for NGO Senior Citizen Care

    • Call Center Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The customer care agents had really good English communication ability."

    Customer Success Manager, Big Star City Senior Services
    Miraji MSuya
    • Nonprofit
    • Chicago, Illinois
    • 11-50 Employees
    • Online Review 

    ASL BPO is helping a nonprofit senior citizen organization with their customer support services. Acting as a virtual front desk, the team utilizes Ringcentral, CallRail, and TextNow.

    Call Center Services for Security Guard Company

    • Call Center Services
    • $10,000 to $49,999
    • Feb. 2019 - Mar. 2020
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Overall, they were great. I really appreciated their services."

    Operation Manager, SecuriWorld Canada
    Ab Shubear
    • Other Industry
    • Vancouver, British Columbia
    • 51-200 Employees
    • Online Review 
    • Verified

    A security guard company hired ASL BPO to provide customer care services and virtual assistance. They were tasked with answering calls and emails and designating guards with their shift to monitor productivity.

    Staff Augmentation for Property Preservation Company

    • HR Consulting
    • $10,000 to $49,999
    • Jan. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "Whenever we may have an issue, they are open to our critique and implement anything we need to be changed."

    Owner, Bully Maintenance, LLC
    Anonymous
    • Business services
    • Philadelphia, Pennsylvania
    • 11-50 Employees
    • Online Review 
    • Verified

    ASL BPO provided staff augmentation to a property preservation company. They reduced the workload of the client's staff by processing work orders using PPW and sending them directly to national companies.

    Back Office Support for Property Preservation Company

    • $10,000 to $49,999
    • Apr. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They minimize chargebacks and follow-up, and they yield great bid approvals.”

    Owner, Property Tech Services
    Isaac Giberson
    • Real estate
    • Whiteford, Maryland
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Helping an in-house team manage the workflow, ASL BPO has been processing work orders and using cost estimating software to submit bids.

    Back-Office Services for Property Preservation Firm

    • Less than $10,000
    • Apr. 2018 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    “Without them, our business wouldn’t function.”

    Owner, Hayden Property Inspection and Preservation, LLC
    Pascal Tchami
    • Real estate
    • Hanover, Maryland
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Subcontracted resources from ASL BPO perform data entry and other administrative tasks.

    Data Entry for Property Protection & Preservation Company

    • Less than $10,000
    • Apr. 2018 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re able to scale their operations to best fit our data entry needs."

    Owner, SED Group, LLC
    Jerome Crawl
    • Real estate
    • Atlanta, Georgia
    • 1-10 Employees
    • Phone Interview 
    • Verified

    ASL BPO provides data entry services for national and local third-party clients. They input 95% of the total data and offer quality control measures to maintain efficiency and avoid errors.

    Administrative & Paralegal Support for Law Firm

    • Back Office Outsourcing Business Consulting Immigration Law
    • Confidential
    • Apr. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The candidate from ASL BPO is very responsive and a great communicator."

    Owner & Managing Attorney, Law Office of Fahim Rahman
    Fahim Rahman
    • Legal
    • Los Angeles, California
    • 1-10 Employees
    • Online Review 
    • Verified

    ASL BPO provides administrative and paralegal support for a law firm. The team assists the client with their cases backlog, which involves mostly immigration cases and labor and employment cases.

    Back-Office Support & Digital Marketing for Law Firm

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing Search Engine Optimization Social Media Marketing
    • Confidential
    • Apr. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They possess in-depth knowledge of our industry, platform, and clients, allowing them to handle everything efficiently."

    CEO & Founder, Law Firm
    Adele O. Karon
    • Consulting
    • Perth, Australia
    • 11-50 Employees
    • Online Review 

    ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    13
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    November 25, 2024

    Business Entity

    Business Entity Name Ayesha Outsourcing Solutions Ltd.
    Source Government of the People's Republic of Bangladesh
    Jurisdiction of Formation Bangladesh
    Date of Formation March 16, 2022
    Status Active
    Last Updated August 31, 2023
    ID C-179693/2022

    Credit Report Results

    International Credit Risk Assessment High Risk
    Source Creditsafe
    Last Updated September 24, 2024

    *Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

    Locations (1)

    201 - 250

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