# Sourcefit Sourcefit Reviews (12), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 2 connections joined Sourcefit's Network [Visit Website](https://www.sourcefit.com/) [Get a Custom Proposal](https://clutch.co/profile/sourcefit) **Start With Great Staff and Build a Process to Last** **Sourcefit is a global outsourcing company that helps businesses build high-performing offshore teams with speed, transparency, and long-term value.** Founded in 2009 to support one of the first mobile social media platforms on global Vodafone networks, Sourcefit has since evolved into a trusted outsourcing partner for companies across more than 20 industries. We specialize in customized staff augmentation, Employer of Record (EOR) services, fully managed solutions, and AI-powered process support. Today, we operate delivery centers in the Philippines, South Africa, the Dominican Republic, Madagascar, and Armenia. Our clients range from fast-growing startups to Fortune 500 enterprises in industries including e-commerce, IT, finance, healthcare, hospitality, construction, logistics, telecom, and more. Sourcefit builds dedicated teams that integrate seamlessly with in-house operations, offering clients full control or turnkey management depending on their needs. We handle recruitment, employment, IT support, training, and engagement, to ensure a reliable operations and measurable results. With more than 2,000 skilled professionals and over 15 years of experience, we bring together great people, operational rigor, and deep domain expertise to help our clients scale efficiently and stay focused on what they do best. Despite our growth, we remain committed to personalized service and close collaboration. At Sourcefit, every client gets a tailored solution—and our full attention. ## Company Information - Minimum project size: $1,000+ - Hourly rate: < $25 - Number of employees: 1,000 - 9,999 - 7 Locations: - Quezon City, Philippines (Headquarters) - Cape Town, South Africa - Santo Domingo, Dominican Republic - Yerevan, Armenia - Manly Vale, Australia - Honolulu, HI - London, England - Founded in 2009 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% IT Staff Augmentation - 10% Sales Outsourcing - 10% Staffing ### Focus Areas - General Accounting Focus: - 100% Bookkeeping - Inbound Services: - 35% Answering services - 35% Virtual receptionist - 30% Inbound appointment scheduling - Sales Outsourcing: - 35% B2B Appointment Setting - 35% B2B Lead Qualification - 30% B2B Lead Generation - Outbound Services: - 25% B2C Telemarketing & telesales - 25% Collections Recovery Services - 25% Customer Surveys & Market Research Calls - 25% Third party verification - Staffing Focus: - 20% Contingent Staffing - 20% Event Staffing - 20% Permanent Staffing - 20% Seasonal Staffing - 20% Temporary Staffing - Back Office Outsourcing: - 15% Claims Processing - 15% Data Entry & Processing - 15% Legal Outsourcing - 15% Revenue Cycle Management - 10% Medical Billing Services - 10% Payment Processing - 10% Virtual Assistant - 10% Writing & Content Creation Outsourcing ### Industries - 10% Education - 10% Medical - 10% Hospitality & leisure - 10% Advertising & marketing - 10% Supply Chain, Logistics, and Transport - 10% Financial services - 10% Retail - 10% Other industries - 10% Government - 10% Information technology ### Clients - 50% Small Business (<$10M) - 25% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Sourcefit is noted for providing good value for cost and fitting client budgets. While specific project costs are often confidential, clients appreciate the quality of services and responsiveness, indicating strong overall value despite some minor delays in recruitment. **Most Common Project Size**: $200,000 to $999,999 based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Back Office Outsourcing: Confidential based on 4 reviews - Call Center Services: Confidential based on 4 reviews - IT Staff Augmentation: Confidential based on 2 reviews - IT Managed Services: $200,000 to $999,999 based on 1 review - Recruiting: $200,000 to $999,999 based on 1 review - Staffing: $200,000 to $999,999 based on 1 review - Accounting: $200,000 to $999,999 based on 1 review - HR Outsourcing: $200,000 to $999,999 based on 1 review - Application Management & Support: Confidential based on 1 review - Customer Service Outsourcing: Confidential based on 1 review - Data Annotation Services: Confidential based on 1 review - Recruitment Process Outsourcing: Confidential based on 1 review - Application Testing: Confidential based on 1 review - Employer of Record (EOR) Services: $200,000 to $999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Sourcefit Review Insights Overall Review Rating: 4.8 - Quality: 4.5 - Schedule: 4.4 - Cost: 4.9 - Willing to Refer: 4.8 ### Top Mentions - Communicative (2 mentions) - Helpful (2 mentions) - Proactive (2 mentions) - Timely (2 mentions) - Accommodating (1 mentions) - Collaborative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Efficient (1 mentions) - Flexible (1 mentions) - Great project management (1 mentions) - High-quality work (1 mentions) - Knowledgeable (1 mentions) - Puts the customer first (1 mentions) - Team players (1 mentions) - Transparent (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Employee Retention Challenges** Despite overall positive feedback, one client mentioned issues with employee retention, indicating a potential area for Sourcefit to explore and address to improve client satisfaction further. **Effective Project Management and Communication** Sourcefit is praised for its proactive and responsive project management. Clients report timely delivery of services, effective communication, and adaptability to changing requirements, which facilitates smooth project execution. **Comprehensive Support for IT and HR Needs** Sourcefit provides extensive support in IT, HR, and accounting services, enabling clients to meet staffing and operational needs effectively. This comprehensive approach is appreciated by clients across various industries. **Strong Recruitment and Onboarding Services** Sourcefit excels in recruitment and onboarding processes, helping clients grow their teams efficiently while maintaining a high retention and performance rate among hires. Clients appreciate the strong backgrounds and skills of team members sourced through Sourcefit. **Reliable and Responsive Customer Service** Sourcefit is commended for its reliable customer service and responsiveness. Clients appreciate the team's willingness to assist and the strong partnership fostered by Sourcefit's collaborative approach. **High Client Satisfaction Across Diverse Industries** Sourcefit serves a wide range of industries, including construction, fintech, pharmacy, and software development. Clients from these sectors report high satisfaction with the services provided, highlighting Sourcefit's versatility and adaptability. **Areas for Improvement in Proactive Communication** While Sourcefit is generally responsive, some clients noted a need for more proactive communication, especially during peak periods or before enacting changes, to prevent stress and enhance the overall experience. **High-Quality Office and Technical Support** Sourcefit provides modern office environments and high-quality technical support, contributing to the successful growth and operation of client businesses. This infrastructure support is a key aspect of their service offering. **Value for Cost and Cultural Alignment** Clients consistently choose Sourcefit for its competitive pricing, cultural fit, and alignment with company values. This combination offers a compelling value proposition for businesses seeking outsourcing solutions. ### Sourcefit Reviews #### Back Office Outsourcing for Pharmacy Services Company (Featured Review) **The Project** - Services: Back Office Outsourcing - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Director of Revenue Cycle, AIS Care Group - Industry: Medical - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2025 **Feedback Summary**: Sourcefit's team has kept up with productivity and reduced accounts receivable, bringing in cash with their US counterparts. They meet or exceed daily metric requirements and collaborate well with the client. The team is responsive, helpful, and trustworthy. Their collaborative approach stands out. ""The Sourcefit team is very responsive and helpful."" **BACKGROUND** Please describe your company and position.I am the Senior Director of Revenue Cycle of AIS Care GroupDescribe what your company does in a single sentence.Provide pharmacy services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Additional supportIndustry knowledgeFast learners **SOLUTION** How did you find Sourcefit?I worked for an organization where I utilized them before.Why did you select Sourcefit over others?Great culture fitCompany values alignedHow many teammates from Sourcefit were assigned to this project?15Describe the scope of work in detail. Please include a summary of key deliverables.We have multiple areas we utilize the staff in.  There is Document Management for the filing of medical records and correspondence in patient charts, Intake Verification of Benefits and Prior Authorization for services rendered, and for Accounts Receivable follow up functions to include appeals and reconsiderations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team has successfully kept up with productivity with the ultimate completion of tasks reducing A/R and brining in cash with their US counterparts.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team is given daily metric requirements and in majority of cased this has been met or exceeded.  What was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The collaboration and partnership.Are there any areas for improvement or something Sourcefit could have done differently?At this point I am very happy with what I have encountered.  The Sourcefit team is very responsive and helpful.  The provide a trustworthy partnership. --- #### IT Support, EOR & Accounting for Construction Company **The Project** - Services: Accounting, Employer of Record (EOR) Services, IT Managed Services - Project size: $200,000 to $999,999 - Project length: Dec. 2022 - Ongoing **Project Summary**: Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Associate Director, Construction Company - Industry: Construction - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 22, 2025 **Feedback Summary**: Sourcefit has completed the project, achieving 100% of the initial staffing requirements within 60 days. The team has been highly effective, proactive, and quick to address issues. Moreover, Sourcefit adapts to changing requirements while maintaining quality, fostering a smooth and reliable process. ""What impressed me the most about Sourcefit was their ability to combine speed, accuracy, and quality."" **BACKGROUND** Please describe your company and position.I am the Associate Director of a construction company Describe what your company does in a single sentence.A leading provider of documentation and project delivery services to the Architecture, Engineering and Construction industry. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?To establish branch office in the Philippines.To create a team as quick as possible.To get the best resource we can have from the market. **SOLUTION** How did you find Sourcefit?Online SearchWhy did you select Sourcefit over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Sourcefit to provide office space, IT, HR & Accounting services and provide staff for us. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The service demonstrated clear success through the fast and seamless setup of office space and provision of equipment, along with the efficient delivery of IT, HR and accounting services. Achieving 100% of the initial staffing requirements within 60 days further underscores the service effectiveness.Describe their project management. Did they deliver items on time? How did they respond to your needs?Sourcefit service management was highly effective, with all key deliverables completed on time or ahead of schedule. They were proactive in communicating progress, quick to address any issues, and consistently responsive to our needs. Their ability to adapt to changing requirements while maintaning quality made the entire process smooth and reliable.What was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me the most about Sourcefit was their ability to combine speed, accuracy, and quality. They consistently delivered solutions quickly while maintaining high standards, and their responsiveness made it feel like they were an extension of our team.Are there any areas for improvement or something Sourcefit could have done differently?Overall, the experience was very positive, however one area for improvement would be enhancing proactive communication during peak activity periods. Aside from that, the quality of service and responsiveness reamined cosistently strong. --- #### HR Support & Staff Augmentation for Digital Agency **The Project** - Services: HR Outsourcing, Recruiting, Staffing - Project size: $200,000 to $999,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Offshorly Ltd - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 8, 2024 **Feedback Summary**: The client has been extremely satisfied with the services provided by Sourcefit over the years. The team is responsive and helpful and has a friendly approach, making their ongoing partnership a smooth one. The team's deep understanding of the client's business requirements is also impressive. ""They are very responsive and helpful to our requirements."" **BACKGROUND** Please describe your company and position.I am the Director of Offshorly LtdDescribe what your company does in a single sentence.Offshorly is a cost effective Digital Agency with offices in the UK, Philippines. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Office space and equipmentStaff augmentation **SOLUTION** How did you find Sourcefit?ReferralWhy did you select Sourcefit over others?High ratingsGood value for costReferred to meHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Offshorly has had a long and beneficial relationship with Sourcefit, from our initial founding over 8 years ago until today. Over the years Sourcefit has been an excellent partner in the provision of office space and technical equipment for our staff.In addition they have provided HR functions for us in Manila, assisting with sourcing of technical staff and related HR functions. This has been an extremely positive relationship and Sourcefit has always been extremely responsive and helpful to our requirements in helping to grow our business. Key deliverables: Modern office environment in the center of Manila with high quality equipment and robust internet connectivity. Dedicated HR team to help source technical staff and perform related HR functions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Ongoing provision of modern office environment, a great team to help - IT, HR and management. Our continuous use of their services over the years as happy customers.Describe their project management. Did they deliver items on time? How did they respond to your needs?They are very responsive and helpful to our requirements throughout.What was your primary form of communication with Sourcefit?In-Person MeetingWhat did you find most impressive or unique about this company?Extremely friendly, they had a deep understanding of our business requirements and operated a well established process to meet our objectives.Are there any areas for improvement or something {provider_name} could have done differently?I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service. Highly recommended ! --- #### Back-Office Staff Augmentation for Turnkey Retail Fitout Co **The Project** - Services: Back Office Outsourcing, IT Staff Augmentation - Project size: Confidential - Project length: Mar. 2013 - Ongoing **Project Summary**: Sourcefit provides staff augmentation services for a turnkey retail fitout company. The team is responsible for offering remote resources to expand the client's company growth. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Focus Shopfit - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2024 **Feedback Summary**: Thanks to Sourcefit's support, the client has grown, and their internal staff has been able to take on additional primary roles. The team has delivered on time and communicated clearly throughout the project. Sourcefit has shown a willingness and comfort in meeting the client's requirements. ""What's incredible is that Sourcefit will be as involved in any aspect or not as I choose."" **BACKGROUND** Please describe your company and position.I am the Managing Director of Focus ShopfitDescribe what your company does in a single sentence.We undertake turnkey retail fitouts for our clients **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Allow cost effective growth and expansionExpand capabilities through improving remote resourcesIncrease pool of accessible and available personnel **SOLUTION** How did you find Sourcefit?ReferralWhy did you select Sourcefit over others?High ratingsGreat culture fitGood value for costReferred to meHow many teammates from Sourcefit were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our requirements were/are not for a single project more the ongoing solutions required for the ongoing growth of the business. We look to Sourcefit to provide resources for a wide variety of staff, essentially any role within the business that can be undertaken remotely. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Seeing the company grow and the local staff being feed up to undertake additional primary roles because the support through Sourcefit was allowing this to occur.Describe their project management. Did they deliver items on time? How did they respond to your needs?Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.What was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I think what's incredible is that Sourcefit will be as involved in any aspect or not as I choose. They are willing and comfortable to work along side of me to ensure the specific requirements are met fast and effectively.Are there any areas for improvement or something {provider_name} could have done differently?My only complaint is that I did not discover this sooner in my working career. The Sourcefit model and service is amazing. We live and operate in a global economy and Sourcefit have embraced that and are meeting the needs of businesses throughout the world as a result. --- #### QA Services for Biometrics Solutions Firm **The Project** - Services: Application Testing, Call Center Services, Data Annotation Services - Project size: Confidential - Project length: Jan. 2018 - Ongoing **Project Summary**: Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Trust Stamp - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 10, 2024 **Feedback Summary**: Sourcefit has been a high-value partner for the client, much to the client's delight. The team is highly responsive from a workflow standpoint, and internal stakeholders are particularly impressed with the service provider's communication skills and personable approach. ""They're very responsive to our requests."" **BACKGROUND** Please describe your company and position.I am the CTO of Trust StampDescribe what your company does in a single sentence.We provide privacy first identity and biometric solutions **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?QA testing **SOLUTION** How did you find Sourcefit?Online SearchWhy did you select Sourcefit over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The team does all manual testing of web and device-based solutions. They assist in AI data tagging requirements as well as assisting in asset creation for testing of fraud detection services. There is also a 24-7 Level one call center recently added. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?This is an ongoing project that we do not intend to end. We find SourceFit to be a good partner to provide headcount for these types of services. The are able to source quality candidates for us to choose from and deal with HR needs (both positive and negative) effectively.Describe their project management. Did they deliver items on time? How did they respond to your needs?We don't really use any of their PM services, but they're very responsive to our requests.What was your primary form of communication with Sourcefit?Email or Messaging AppWhat did you find most impressive or unique about this company?They have a good attitude and are very responsive.Are there any areas for improvement or something Sourcefit could have done differently?In some cases we haven't always been notified of changes before they were enacted. This led to stress and unhappiness of team members. We normally were able to get things rectified quickly, but it's always easier to deal with things when we have advance notice. --- #### Recruitment Services for Bookkeeping Company **The Project** - Services: Recruiting, Recruitment Process Outsourcing - Project size: Confidential - Project length: Apr. 2024 - Ongoing **Project Summary**: Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Bookkeeping Lead, Heard Technologies - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 10, 2025 **Feedback Summary**: Thanks to Sourcefit, the client has grown their bookkeeping team by 13 members, all of whom have strong backgrounds in accounting and bookkeeping. They've also seen a 95% retention and performance success rate with the hired members. Moreover, the team is transparent and accommodating. ""The team is very open, transparent, and accommodating."" **BACKGROUND** Introduce your business and what you do there.I’m the bookkeeping lead at Heard Technologies, a bookkeeping services company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish for your bookkeeping services?We needed help growing our bookkeeping team. **SOLUTION** What was the scope of their involvement?Sourcefit assists us with reviewing initial resumes, conducting initial candidate interviews, and scheduling subsequent interviews. The team also helps us extend offers to candidates and conducts a two-day onboarding process with new hires. Once hired, employees have the opportunity to share feedback and concerns directly with Sourcefit. The team also offers periodic training for employees to help support their growth.What is the team composition?We work with 27 teammates from Sourcefit.How did you come to work with Sourcefit?We found Sourcefit through an online search. We chose them over other options because they offered good value for the cost, and our company values aligned.How much have you invested with them?The project cost is confidential.What is the status of this engagement?We started working with Sourcefit in April 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We’ve grown our bookkeeping team by 13 since 2024. Team members who join us from Sourcefit have strong backgrounds in accounting and bookkeeping, and we’ve experienced about a 95% success rate in retention and performance with these team members.How did Sourcefit perform from a project management standpoint?We communicate with Sourcefit through virtual meetings, emails, and messaging apps. The team is very open, transparent, and accommodating. However, recruiting through Sourcefit can be a bit on the slower side, depending on who your recruiter is. The last time we worked with them, we were about 8–10 days later than expected, despite giving Sourcefit a few months' advance notice. We did get a new recruiter assigned to us partway through the recruiting process, and she was great.What did you find most impressive or unique about them?I love that we have regular meetings to ensure we’re all aligned.Are there any areas they could improve?Some recruiters, not the one I mentioned, could use some additional training or iteration on time-sensitive issues. --- #### HR & Payroll Mgmt Services for Eyewear Retailer **The Project** - Services: Application Management & Support, Call Center Services, IT Managed Services - Project size: Confidential - Project length: Oct. 2017 - Ongoing **Project Summary**: Sourcefit provides HR and payroll management services for an eyewear retailer. The team is also responsible for risk management, compliance, recruitment, legal process outsourcing, and software development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Contact Center Manager, EyeBuyDirect - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Dec 8, 2025 **Feedback Summary**: Sourcefit has helped the client grow their business and account, starting with 38 employees and scaling up to 287 during the peak season in 2020. The team is timely and provides the client with the support they need. Sourcefit is also transparent and has a fair judgment regarding the project. ""I was impressed with their transparency."" **BACKGROUND** Please describe your company and position.I am the Contact Center Manager of EyeBuyDirectDescribe what your company does in a single sentence.E-commerce **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?SecurityStabilityCost-savingEquality between employee and business **SOLUTION** How did you find Sourcefit?Online SearchWhy did you select Sourcefit over others?Close to my geographic locationGood value for costCompany values alignedHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.IT & Software DevelopmentHR & Payroll ManagementRisk Management & ComplianceRecruitmentLegal process outsourcing **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Starting with 38 employees and scaling up to 287 during the peak season in 2020 amid the COVID-19 pandemic, then adjusting to 185 through effective cost-cutting measures, Sourcefit successfully supported the business and its account. This demonstrated that success is not defined by headcount, but by how effectively we maximize our people’s potential. Through thick and thin, the business continues to grow stronger and stronger. Thank you Sourcefit!Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they are timely and help me a lot with the support that I need every step of the way.What was your primary form of communication with Sourcefit?In-Person MeetingWhat did you find most impressive or unique about this company?I was impressed with their transparency.Fair judgement against business and employees benefitsAre there any areas for improvement or something Sourcefit could have done differently?None as of the moment. They worked hard to earn this trust that we have with them. --- #### IT Support Services for Construction Company **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: Apr. 2024 - Ongoing **Project Summary**: Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** IT Contracts & Partner Relationship Manager, Construction Co - Industry: Construction - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 21, 2025 **Feedback Summary**: Sourcefit has met the client's project quality outcomes, timelines, and budget. The team is very responsive and has good skills in terms of product specialist knowledge and communication. Sourcefit is very easy to work with and flexible. The client is impressed with their services. ""They’re very easy to work with and flexible."" **BACKGROUND** Please describe your company and position. I am the IT Contracts and Partner Relationship Manager of a construction company Describe what your company does in a single sentence.Manufacturer of construction materials and solutions **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Accelerating IT change programme delivery **SOLUTION** How did you find Sourcefit?Online SearchWhy did you select Sourcefit over others?Good value for costCompany values alignedHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Support on a range of IT programmes, from product analysis to architecture to security analysis **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Meeting project quality outcomes, timelines and budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion.What was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value Are there any areas for improvement or something Sourcefit could have done differently?There have been one or two team members that didn't work out, so some screening could be more comprehensive. Sourcefit have been quick to address any issues however. --- #### Back-Office Outsourcing for Commercial Flooring Company **The Project** - Services: Back Office Outsourcing - Project size: Confidential - Project length: Jan. 2024 - Ongoing **Project Summary**: A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Operations, Commercial Flooring Company - Industry: Construction - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 12, 2025 **Feedback Summary**: Sourcefit's efforts have received positive feedback from the client and resulted in satisfactory employee retention. The team has managed the project remarkably, consistently being available when needed and willing to assist. Moreover, Sourcefit's problem-solving approach stands out. ""The management team is impressive and always willing to pitch in and address any issues."" **BACKGROUND** Please describe your company and position.I am the VP of Operations of a commercial flooring company.Describe what your company does in a single sentence.Commercial Flooring (Construction Trade) **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?PMO - National EstimatingGrow National Estimating Group to cover entire companyStreamline estimating processes **SOLUTION** How did you find Sourcefit?UNKNOWNWhy did you select Sourcefit over others?unknownHow many teammates from Sourcefit were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Outsourced our estimating department through Sourcefit as the pmo **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Employee retention Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes the project management team has been great.  Available whenever needed, and willing to assist What was your primary form of communication with Sourcefit?Virtual MeetingWhat did you find most impressive or unique about this company?The management team is impressive and always willing to pitch in and address any issues.Are there any areas for improvement or something Sourcefit could have done differently?We are having an issue with employee retention.   We are hoping Sourcefit can help us get to the bottom of it. --- #### BPO Services for FinTech Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: Confidential - Project length: Mar. 2025 - Mar. 2026 **Project Summary**: Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Vendor Ops Manager, Aspire - Industry: Financial services - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 7, 2025 **Feedback Summary**: Sourcefit ensured a smooth transition and no performance drop during ramp-up. The team delivered on time and addressed the client's needs. Sourcefit's impressive team quality resulted in low attrition. However, the client wanted the team to be more proactive in process improvements. ""They had low attrition rates from the existing resources and team quality."" **BACKGROUND** Please describe your company and position.I am the Vendor Ops Manager of AspireDescribe what your company does in a single sentence.Aspire is a fintech platform headquartered in Singapore that provides a unified, digital-first finance solution designed for growing businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Support our operational manpower needs **SOLUTION** How did you find Sourcefit?Online SearchExisting partnerWhy did you select Sourcefit over others?Great culture fitGood value for costHow many teammates from Sourcefit were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Support our customer service operations for our key clientsSupport backend work such as Periodic Review and transaction monitoring **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Smooth transitionNo performance drop during ramp-upNo operational challenges due to poor qualityHiring speedDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they did. Minor delays were more on hiring, but they managed to bring them down on time prior to the first batch launchWhat was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They had low attrition rates from the existing resources and team quality, but there is a lot of opportunities in term of initiative to drive more operational impact to the org.Are there any areas for improvement or something Sourcefit could have done differently?Be more proactive and have more initiative to drive process improvement as a managed service provider, to bring more value and a game changer in terms of transformational process in Aspire, especially with AI capabilities. --- #### Back Office Outsourcing for Pharmacy Services Company **The Project** - Services: Back Office Outsourcing - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Director of Revenue Cycle, AIS Care Group - Industry: Medical - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2025 **Feedback Summary**: Sourcefit's team has kept up with productivity and reduced accounts receivable, bringing in cash with their US counterparts. They meet or exceed daily metric requirements and collaborate well with the client. The team is responsive, helpful, and trustworthy. Their collaborative approach stands out. ""The Sourcefit team is very responsive and helpful."" **BACKGROUND** Please describe your company and position.I am the Senior Director of Revenue Cycle of AIS Care GroupDescribe what your company does in a single sentence.Provide pharmacy services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Additional supportIndustry knowledgeFast learners **SOLUTION** How did you find Sourcefit?I worked for an organization where I utilized them before.Why did you select Sourcefit over others?Great culture fitCompany values alignedHow many teammates from Sourcefit were assigned to this project?15Describe the scope of work in detail. Please include a summary of key deliverables.We have multiple areas we utilize the staff in.  There is Document Management for the filing of medical records and correspondence in patient charts, Intake Verification of Benefits and Prior Authorization for services rendered, and for Accounts Receivable follow up functions to include appeals and reconsiderations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team has successfully kept up with productivity with the ultimate completion of tasks reducing A/R and brining in cash with their US counterparts.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team is given daily metric requirements and in majority of cased this has been met or exceeded.  What was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The collaboration and partnership.Are there any areas for improvement or something Sourcefit could have done differently?At this point I am very happy with what I have encountered.  The Sourcefit team is very responsive and helpful.  The provide a trustworthy partnership. --- #### Outsourced Call Center Services for Trade Solution Company **The Project** - Services: Call Center Services - Project size: Confidential - Project length: Jan. 2017 - Ongoing **Project Summary**: Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior Manager, Crimson Logic - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 3, 2024 **Feedback Summary**: Sourcefit provides reliable customer services and good BPO submission work and maintains communication with the client through email and messaging apps. The team's management is not required in the client's current engagement model. ""Sourcefit provides reliable customer services and BPO submission work."" **BACKGROUND** Please describe your company and position.I am the Senior Manager of Crimson LogicDescribe what your company does in a single sentence.Total Trade Solution **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?To get outsourced call center **SOLUTION** How did you find Sourcefit?ReferralOtherWhy did you select Sourcefit over others?Pricing fit our budgetGood value for costHow many teammates from Sourcefit were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.SourceFit allow us to get access to call centers resources, provide working space and accessories required to set up a call center **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Sourcefit provides reliable customer services and BPO submission work.Describe their project management. Did they deliver items on time? How did they respond to your needs?Based on the current model of engagement, SourceFit project management team do not involve in our setup. What was your primary form of communication with Sourcefit?Email or Messaging AppWhat did you find most impressive or unique about this company?None.Are there any areas for improvement or something Sourcefit could have done differently?SourceFit could have contributed to the productivity of the staff that we hire through them., --- #### Recruitment & Customer Service Support for Software Development Provider **The Project** - Services: Call Center Services, Recruiting, Staffing - Project size: Confidential - Project length: Aug. 2023 - Ongoing **Project Summary**: Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Operation Staff, Software Development Provider - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2024 **Feedback Summary**: Sourcefit's work has been met with positive acclaim, thanks to their communication skills and performance. The team is highly proactive from a management standpoint, and internal stakeholders are particularly impressed with the service provider's team dynamic. ""All management members are very proactive in providing suggestions."" **BACKGROUND** Please describe your company and position. I am the Senior Operation Staff of a software company Describe what your company does in a single sentence.Software development **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Sourcefit to accomplish?Sourcing BPO specialists to operate the platformCall center management from A to Z (recruitment to daily operations) **SOLUTION** How did you find Sourcefit?Online SearchWhy did you select Sourcefit over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Sourcefit understands the importance of efficient and effective team management, from recruitment to daily operations. They offer us a comprehensive package that can be customized to your specific needs, where we request onsite, back-office, and a hybrid approach. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Communication and platform operation performanceDescribe their project management. Did they deliver items on time? How did they respond to your needs?They assigned us an account executive who in charge of managing the request and provide real time status. Beside, all management members are very proactive in providing suggestions and sharing their observation and findingWhat was your primary form of communication with Sourcefit?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They provided wide range support to make us have the strong foundation in having our own BPO teamAre there any areas for improvement or something Sourcefit could have done differently?There's nothing they need to improve on. --- ## Portfolio & Awards ### Industry Recognitions - The Stevies: International Business Awards 2023 - Fortress Cyber Security 2023 Awardee - #421 HIgh-Growth Companies in Asia-Pacific 2023 - #1 Philippine Growth Champions 2023 ## Packages ## Locations (7) ### Quezon City, Philippines (Headquarters) - 21st Floor, CyberOne Bldg, Eastwood Cyberpark, 1110 Bagumbayan - Quezon City 1800 - Philippines - 1001 - 2000 employees - Phone: +63 2 470 2484 ### Cape Town, South Africa - Hamilton House, 30 Chiappini Street - Cape Town 8001 - South Africa - 10 - 15 employees ### Santo Domingo, Dominican Republic - 29 Calle Porfirio Herrera, Evaristo Morales - Santo Domingo - Dominican Republic - 10 - 15 employees ### Yerevan, Armenia - Formula Hub, 65/5 Halabyan Street - Yerevan 0078 - Armenia - 10 - 15 employees ### Manly Vale, Australia - 14 Parkes Street - Manly Vale 2093 - Australia - 6 - 9 employees - Phone: +61 863 652 831 ### Honolulu, HI - 1888 Kalākaua Avenue - Honolulu, HI 96815 - United States - 16 - 20 employees - Phone: +1 808 377 4547 ### London, England - 42 Acklam Road - London W10 5TQ - England - 6 - 9 employees - Phone: +44 203 318 9847 ## Contact Sourcefit [Send a message](https://clutch.co/profile/sourcefit) - [Facebook](https://www.facebook.com/Sourcefit.Business.Process.Outsourcing) - [X](https://twitter.com/Sourcefit)