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Global Support Redefined!

IdeasUnlimited has been providing top quality call center support services since 2010. We specialize in providing the below services:

 

- Customer Support Service

- Multilingual Support Service

- Healthcare Support Service

- Ecommerce and Backend Support Service

- Operations Support Service

- Virtual Assistant Service

 

The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan.

 

  • $1,000+
  • < $25 / hr
  • 50 - 249
  • Founded 2010
Average Review Rating
4.9
Total Reviews
42
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.9 /5

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    10 - 15

    Highly Rated Similar Providers

    Overall Review Rating

    4.9
    • Quality

      4.8 /5
    • Schedule

      4.9 /5
    • Cost

      4.9 /5
    • Willing to Refer

      4.9 /5
    See all 42 Reviews
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    Calling Services for Legal Technology Company

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Whatever I need fixed, they'll do it quickly."

    Aug 3, 2023

    IdeasUnlimited provides after-hours and incoming call-answering services for a legal technology firm. The team has created a script and is responsible for changing terminology and sending emails for updates. 

    Customer Service Outsourcing for FinTech Company

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Oct. 2022 - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their commitment to continuous improvement and proactive problem-solving truly set them apart."

    Jul 17, 2023

    IdeasUnlimited carried out customer service outsourcing services for a fintech company. The team handled customer inquiries, resolved issues, and provided technical support across various channels.

    Bilingual Call Center & Translation for Pharmaceutical Firm

    • Call Center Services Translation
    • $10,000 to $49,999
    • Feb. - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their staff of accomplished translators delivered accurate interlanguage communication."

    Jun 24, 2023

    A pharmaceutical company hired IdeasUnlimited to deliver bilingual call center services for their end customers. The team also provided translation services for pharmaceutical terminology and phone handling.

    Bilingual Call Center Services for Wellness Company

    • Call Center Services Translation
    • $10,000 to $49,999
    • Oct. 2022 - May 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were quite accommodating to our demands, responding right away to any queries or requests."

    Jun 24, 2023

    A wellness solutions company hired IdeasUnlimited to offer bilingual call center services to their end customers. The team also provided translations, bilingual phone handling, and language assistance services.

    Call Center Services & Translations for Wall Panel Company

    • Call Center Services Translation
    • $50,000 to $199,999
    • July 2022 - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their group of knowledgeable representatives demonstrated professionalism."

    Jun 24, 2023

    IdeasUnlimited provided call center services for a wall panel systems company. The team also provided phone translations and language assistance services to help the client improve their customer communication.

    Call Center Services for Muscle Recovery Company

    • Call Center Services Translation
    • $10,000 to $49,999
    • Nov. 2022 - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their team had a remarkable combination of linguistic proficiency and domain understanding."

    Jun 23, 2023

    IdeasUnlimited provided bilingual call center assistance for a muscle recovery company. The team handled calls, translated papers pertaining to health and well-being, and provided language interpretation.

    Translation Services for Manufacturing Company

    • Call Center Services Translation
    • $200,000 to $999,999
    • Mar. 2021 - May 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They consistently delivered on time, ensuring that our translation requirements were met promptly."

    Jun 23, 2023

    IdeasUnlimited provided translation and bilingual call center support for a manufacturing company. Their scope of work included call handling, language interpretation, and document translation.

    Virtual Assistance for Real Estate Firm

    • Back Office Outsourcing
    • $10,000 to $49,999
    • Feb. - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their dedication to meeting deadlines and professionalism made for an efficient and effective relationship."

    Jun 23, 2023

    IdeasUnlimited provided virtual assistance to improve a real estate firm's operational efficiency. They were tasked with scheduling appointments, replying to customer queries, and conducting market research.

    Virtual Assistant Services for Pharmaceutical Company

    • Back Office Outsourcing
    • $50,000 to $199,999
    • Aug. 2022 - Feb. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their excellent communication and proactive attitude made working together a breeze."

    Jun 23, 2023

    IdeasUnlimited provided virtual assistant services for a pharmaceutical company. The team assisted with data management, customer service, administrative assistance, and order processing.

    Virtual Assistant Services for Automation Company

    • Back Office Outsourcing
    • $50,000 to $199,999
    • Aug. 2022 - May 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They went above and beyond to satisfy our needs."

    Jun 22, 2023

    IdeasUnlimited provided virtual assistants to help an automation company. These resources handle various duties, ranging from administrative tasks and customer support to data management and market research.

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