Award winning BPO specialist

Ec3 has won numerous awards since inception as a top specialist outsource partner. Voice and non-voice campaigns across verticals focussing on retentions, reactivations and cross-selling. Inbound and outbound voice and chat has provided exceptional returns for our partners globally. Quality is our obsession, and trust in data preservation paramount.

Recent global winner 2020 Best Outsource Contact Center and Best Use of Social Media - ContactCenterWorld.com

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$10,000+
< $25 / hr
50 - 249
Founded 2013
Durban North, South Africa
headquarters
  • 1356 North Coast Road
    Durban North, KN 4051
    South Africa

Focus

Service lines
90%
10%
Voice Services
Non-Voice BPO/Back Office Services
Client focus
60%
40%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Industry focus
50%
25%
10%
10%
5%
Telecommunications
Automotive
Financial services
Non-Voice BPO Focus
30%
30%
20%
20%
Voice/Call Center Services
50%
50%

Portfolio

Key clients: 

Mix Telematics (Matrix/Beame) Cell C Vodacom ADT Online Gaming (confidential) Indwe Risk Viva Life AllLife Old Mutual

Reviews

5.0
5.000000
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