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We Answer. You Grow. 24/7

Your customers deserve the best. Deliver personalized customer service that builds brand loyalty and enhances your revenue. The truth is that when customers feel like you care, they will care for you in return. Our Receptionist Service has just the compassion and empathy your business needs to handle customers the right way. We specialize in the following sectors - Transportation and Logistics, Real Estate, Law Firms, Financial Services, Home Services, Education, and After-Hours Support. Make your first customer impression the best impression with 24H Virtual.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2019

1 Locations

  • Toronto , Canada

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 5 /5

    What Clients Have Said

    24H Virtual offers competitive pricing, with monthly investments ranging from $400 to $25,000 depending on the client's needs. Clients report high satisfaction with the value for cost, citing improved efficiency and professional service as key benefits.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 13 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    24H Virtual Review Insights

    Overall Review Rating

    5.0
    • Quality 4.9
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Professionalism in Handling Calls

      Clients appreciated the professionalism of 24H Virtual's receptionists, who managed calls effectively and set appointments, contributing to a smoother workflow and reduced stress for business owners.

    • Smooth Onboarding and Setup Process

      The onboarding and setup process with 24H Virtual was described as smooth and fast, with clients appreciating the ease of getting started and the minimal disruptions to their operations.

    • Minor Initial Hiccups Addressed

      While there were some minor initial hiccups, clients noted that these were not the fault of 24H Virtual and that the team handled them effectively, leading to a smooth ongoing engagement.

    • Enhanced Customer Support

      By providing after-hours, weekend, and holiday call center services, 24H Virtual ensured that clients could offer continuous customer support, leading to improved customer satisfaction.

    • Proactive Communication and Updates

      Clients valued the proactive communication and regular updates from 24H Virtual, which helped maintain transparency and alignment throughout the project, ensuring that expectations were met.

    • Significant Conversion Rate Improvement

      An appliance repair company reported a significant improvement in their conversion rate, attributing this success to 24H Virtual's effective handling of customer calls and emails.

    24H Virtual Reviews

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    All Filters

    Call Answering Support for Law Firm

    • Call Center Services
    • Less than $10,000
    • Jan. 2022 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I can’t ask for more — they do what they say they’ll do."

    Operating Director, Law Firm
    Ashley Boustany
    • Legal
    • Lafayette, Louisiana
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

    Call Center Services for Appliance Repair Company

    • Call Center Services
    • Less than $10,000
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

    Owner, Appliance Repair Company
    Anonymous
    • Other Industry
    • Vancouver, British Columbia
    • Phone Interview 
    • Verified

    24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

    Virtual Assistance for Community Credit Union

    • Call Center Services
    • Less than $10,000
    • Jan. - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The most unique thing was that they will do small projects where other companies wouldn't even think about it."

    Director of Marketing, Weld Community Credit Union
    Jolene Yates
    • Financial services
    • Greeley, Colorado
    • 11-50 Employees
    • Online Review 
    • Verified

    24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf.

    Call Center Services for Virtual Solutions Provider

    • Call Center Services
    • $50,000 to $199,999
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The set up was easy and was faster than most companies. The relationship building is also honest and in good faith."

    Manager, Intelligent Office
    Anonymous
    • Business services
    • Vancouver, British Columbia
    • 10,001+ Employees
    • Online Review 
    • Verified

    24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis.

    Web Dev, Content Mktg & Branding for Cleaning Company

    • Branding Content Marketing Web Development
    • Less than $10,000
    • June - July 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We never wondered what they were up to because they always kept us updated with their progress."

    Owner, Beam Cleaning
    Natasha Carty
    • Other Industry
    • Canada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project.

    Virtual Receptionist for Real Estate Company

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "From their initial sales pitch to full implementation, it is a very easy and painless process."

    Comptroller, Britannia Property Management Inc.
    Joe Lampert
    • Real estate
    • Toronto, Ontario
    • 1-10 Employees
    • Online Review 
    • Verified

    24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them.

    Website Design for Airbnb Property Management Company

    • Web Design
    • Less than $10,000
    • Apr. - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their process was very thorough and time-saving for our business."

    Owner & Team Leader, AshNa Airbnb Property Management
    Ashley Willis
    • Hospitality & leisure
    • Cornwall, Ontario
    • 1-10 Employees
    • Online Review 
    • Verified

    In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services. 

    Call Center Services for Real Estate Home Inspection Company

    • Business Consulting
    • Less than $10,000
    • Feb. 2021 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “I have no hesitation in recommending 24H Virtual.”

    Owner, Home Inspection Company
    Anonymous
    • Real estate
    • Toronto, Ontario
    • 201-500 Employees
    • Phone Interview 
    • Verified

    24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff. 

    Customer Service for Nonprofit Health Organization

    • Less than $10,000
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are result-driven and willing to grow as we grow."

    Director of Operations, Centre for Ayurveda
    Ismat Dhala-Nathani
    • Wellness & Fitness
    • Toronto, Ontario
    • 1-10 Employees
    • Online Review 
    • Verified

    24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order.

    Virtual Receptionist Services for Accounting Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I’ve been quite happy with their services from the get-go."

    Managing Director, Accounting Firm
    Anonymous
    • Business services
    • Canada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.

    Locations (1)

    50 - 75

    Contact 24H Virtual

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