• My Tools

Answering Service 24/7

Voice Link provides professional telephone messaging services using the state of the art technology. This technology coupled with network alliances provides us with the ability to establish and achieve measurable service levels as well as to adapt to new opportunities. An ideal business partnership achieves success while meeting the needs of the players. That is why we are committed to providing a source of value that drives ongoing benefits to the customer.

  • Undisclosed
  • Undisclosed
  • 10 - 49
  • Founded 1989
Average Review Rating
5.0
Total Reviews
6
Most Common Project Size
Less than $10,000
Average Referral Rating
5.0 /5

Focus

No data have been added yet...

    Locations (1)

    21 - 30

    Highly Rated Similar Providers

    Overall Review Rating

    5.0
    • Quality

      4.9 /5
    • Schedule

      5.0 /5
    • Cost

      4.9 /5
    • Willing to Refer

      5.0 /5
    See all 6 Reviews
    All Filters
    Submit A Review

    Call Screening & System Optimization for Telemedicine Firm

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2020 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Voice Link’s response times when we have changes to our calls and schedules are good.”

    Sep 7, 2022

    Voice Link of Columbus, Inc. provides call center services for a primary care and telemedicine group. Their work involves optimizing the firm’s call systems and screening calls to physicians and providers.

    Call Center Services for Healthcare Company

    • Call Center Services
    • Less than $10,000
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Voice Link of Columbus, Inc.’s live operator customer services is key to our business."

    Apr 19, 2022

    Voice Link of Columbus, Inc. is providing answering services to a healthcare firm. They screen calls from patients during holidays, weekends, and after hours, and they relay urgent concerns to doctors.

    Call Center Services for Healthcare Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 1992 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''They always try to stay on top of the current technology.''

    Apr 7, 2022

    A healthcare company hired Voice Link of Columbus, Inc. to provide call center services. They do answering services for the client's business, including script reading, recordings, and message reports.

    24/7 Call Answering for Construction Company

    • Call Center Services
    • Less than $10,000
    • Jan. - Feb. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are good at answering the phones."

    Mar 3, 2023

    A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. 

    After-Hours Call Reception Services for Medical Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They currently are exceeding expectations."

    Sep 7, 2022

    Voice Link of Columbus, Inc. provides after-hours call reception services for a healthcare company. A live customer operator receives calls and messages for the firm and delivers them to the appropriate person. 

    Call Center Services for Healthcare Service Provider

    • Call Center Services
    • Less than $10,000
    • Jan. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They always respond to our requests promptly."

    Apr 7, 2022

    Voice Link of Columbus, Inc. provides call center support for a healthcare service provider. They handle the client's after-hours calls. 

    Something went wrong. Please try again.