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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Exceptional results
Clients have reported exceptional results with Moneypenny USA, highlighting their professional and organized service that has contributed to business growth. One CEO noted, "Clients love the service," emphasizing its impact on their image. The company's prompt response and 24/7 availability were particularly praised, with one client stating, "They treat the job like it’s for their own company." Overall, the sentiment reflects a high level of satisfaction and a willingness to continue the partnership regardless of potential price increases.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019Clients love the service, saying it makes us look professional and organized. Because of their service, our client base has grown quite a bit. We’d continue to use VoiceNation, even if they charged more.
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5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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UndisclosedUndisclosed2 - 9Fresno, CA
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Marketing Strategy20% RecruitingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingRapid Growth Trend is a Marketing Strategy company. They specialize in Marketing Strategy and Call Center Services and were established in 2020. The firm is based in Fresno, California.
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UndisclosedUndisclosedFreelancerWest Des Moines, IA
Services provided
20% Call Center Services20% Direct Marketing20% Market Research +320% Public Relations10% Content Marketing10% Content Writing ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
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UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Malmö, Sweden
Services provided
20% Call Center Services40% Back Office Outsourcing20% Graphic Design +120% Web DesignFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingEstablished in 2021, Scandinavian Virtual Assistants is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Web Design.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +710% Content Marketing10% Digital Strategy10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Staffing10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistZeusinfinity is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services20% Custom Software Development15% Back Office Outsourcing +415% Recruiting15% Sales Outsourcing10% Digital Strategy10% Social Media MarketingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLogiScale is a -based custom software development firm. Established in 2009, the team offers Custom Software Development and Call Center Services.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +210% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Answering services75% Virtual receptionistResource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
12% Call Center Services20% Accounting20% Business Consulting +416% Customer Service Outsourcing12% Back Office Outsourcing10% Recruiting10% StaffingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingTHRIVE BIZ CONSULTANT is a Business Consulting company. They were founded in 2019, and their services include Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services20% AI Consulting20% Content Moderation Services +420% Data Annotation Services10% Customer Service Outsourcing10% Market Research10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingImpact Enterprises is a Content Moderation Services company. They are headquartered in Brooklyn, New York. Their team provides Content Moderation Services and Data Annotation Services.
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UndisclosedUndisclosed2 - 9Málaga, Spain
Services provided
10% Call Center Services40% IT Managed Services40% IT Strategy Consulting +110% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingDataRush is an IT managed services company. The Málaga, Spain-based agency was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
10% Call Center Services20% Accounting20% Finance & Accounting Outsourcing (FAO) +510% Back Office Outsourcing10% Customer Service Outsourcing10% Financial Consulting10% PEO/Employee Leasing10% RecruitingFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingCottGroup is a Finance & Accounting Outsourcing (FAO) company based in Istanbul, Türkiye. Launched in 1996, the team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed2 - 9Cincinnati, OH
Services provided
10% Call Center Services30% Market Research30% Marketing Strategy +220% Social Media Marketing10% Corporate Training & CoachingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistFounded in 2005, The Voice of Your Customer is a Marketing Strategy company. The firm focuses on Marketing Strategy and Market Research, and is small.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
20% Call Center Services60% Commercial Property Management20% AccountingFocus Areas
20% Answering services70% Virtual receptionist10% Inbound appointment schedulingWorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
10% Call Center Services40% Cybersecurity10% BI & Big Data Consulting & SI +410% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Executive Search10% Market Research10% PEO/Employee Leasing10% Recruiting10% Warehousing & DistributionFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services20% Business Consulting10% Accounting +610% Cloud Consulting & SI10% Corporate Training & Coaching10% Email Marketing10% HR Consulting10% Recruitment Process Outsourcing10% Web DevelopmentFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistThe Centr Official is a Business Consulting company. Their small team of employees is in Boise, Idaho. Their team offers Business Consulting and Email Marketing.
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
36.5/40.020/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
35.6/40.019/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$200 - $300 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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