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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingContacts & Services, a small Customer Service Outsourcing company, is headquartered in Beinasco, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Norman, OK
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services70% Virtual receptionistEasy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistGlobescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Medina, OH
Services provided
10% Call Center Services20% Accounting20% Back Office Outsourcing +420% Financial Consulting10% Business Consulting10% Customer Service Outsourcing10% TranslationFocus Areas
43% Answering services57% Virtual receptionistBack Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +25% Business Consulting5% HR ConsultingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistMakeazy, a Back Office Outsourcing company, focus on Back Office Outsourcing and Customer Service Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
20% Call Center Services40% Event Management40% Event MarketingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistHUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
10% Call Center Services20% Custom Software Development20% Customer Service Outsourcing +320% Search Engine Optimization20% Translation10% Sales OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistOutsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
10% Call Center Services20% Web Development10% Back Office Outsourcing +610% Customer Service Outsourcing10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingFocus Areas
33% Answering services67% Inbound appointment schedulingWeb development company Especialistas Contacto Directo is headquartered in Ciudad de México, Mexico. Established in 2008, the team offers Web Development and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Amman, Jordan
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +320% Customer Service Outsourcing10% HR Consulting10% RecruitingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTheCall Services is a small Business Consulting company in Amman, Jordan. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Łódź, Poland
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +220% E-Commerce Development20% Logistics & Supply Chain ConsultingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistEstablished in 2017, Shumee cross-border is an e-commerce development company. The team provides E-Commerce Development and Business Consulting.
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UndisclosedUndisclosed2 - 9La Florida, Chile
Services provided
20% Call Center Services80% CRM Consulting and SIFocus Areas
30% Answering services70% Inbound appointment schedulingLaunched in 2020, OK.Lab Chile is a small La Florida, Chile-based CRM consulting and SI company. Their services include CRM consulting and SI and Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Branding +220% CRM Consulting and SI20% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAMPED Pipeline Marketing is a small Burlington, Vermont-based branding firm. The team provides Branding and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Fresno, CA
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Marketing Strategy20% RecruitingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingRapid Growth Trend is a Marketing Strategy company. They specialize in Marketing Strategy and Call Center Services and were established in 2020. The firm is based in Fresno, California.
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UndisclosedUndisclosedFreelancerWest Des Moines, IA
Services provided
20% Call Center Services20% Direct Marketing20% Market Research +320% Public Relations10% Content Marketing10% Content Writing ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
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UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Malmö, Sweden
Services provided
20% Call Center Services40% Back Office Outsourcing20% Graphic Design +120% Web DesignFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingEstablished in 2021, Scandinavian Virtual Assistants is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Web Design.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +710% Content Marketing10% Digital Strategy10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Staffing10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistZeusinfinity is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services20% Custom Software Development15% Back Office Outsourcing +415% Recruiting15% Sales Outsourcing10% Digital Strategy10% Social Media MarketingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLogiScale is a -based custom software development firm. Established in 2009, the team offers Custom Software Development and Call Center Services.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +210% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Answering services75% Virtual receptionistResource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
12% Call Center Services20% Accounting20% Business Consulting +416% Customer Service Outsourcing12% Back Office Outsourcing10% Recruiting10% StaffingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingTHRIVE BIZ CONSULTANT is a Business Consulting company. They were founded in 2019, and their services include Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services20% AI Consulting20% Content Moderation Services +420% Data Annotation Services10% Customer Service Outsourcing10% Market Research10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingImpact Enterprises is a Content Moderation Services company. They are headquartered in Brooklyn, New York. Their team provides Content Moderation Services and Data Annotation Services.
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UndisclosedUndisclosed2 - 9Málaga, Spain
Services provided
10% Call Center Services40% IT Managed Services40% IT Strategy Consulting +110% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingDataRush is an IT managed services company. The Málaga, Spain-based agency was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
10% Call Center Services20% Accounting20% Finance & Accounting Outsourcing (FAO) +510% Back Office Outsourcing10% Customer Service Outsourcing10% Financial Consulting10% PEO/Employee Leasing10% RecruitingFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingCottGroup is a Finance & Accounting Outsourcing (FAO) company based in Istanbul, Türkiye. Launched in 1996, the team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed2 - 9Cincinnati, OH
Services provided
10% Call Center Services30% Market Research30% Marketing Strategy +220% Social Media Marketing10% Corporate Training & CoachingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistFounded in 2005, The Voice of Your Customer is a Marketing Strategy company. The firm focuses on Marketing Strategy and Market Research, and is small.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
20% Call Center Services60% Commercial Property Management20% AccountingFocus Areas
20% Answering services70% Virtual receptionist10% Inbound appointment schedulingWorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
10% Call Center Services40% Cybersecurity10% BI & Big Data Consulting & SI +410% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Executive Search10% Market Research10% PEO/Employee Leasing10% Recruiting10% Warehousing & DistributionFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services20% Business Consulting10% Accounting +610% Cloud Consulting & SI10% Corporate Training & Coaching10% Email Marketing10% HR Consulting10% Recruitment Process Outsourcing10% Web DevelopmentFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistThe Centr Official is a Business Consulting company. Their small team of employees is in Boise, Idaho. Their team offers Business Consulting and Email Marketing.
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Ability to Deliver considers three criteria:
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.1/40.018.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services70% Answering services90% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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