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Answer every call, win more business

It's that simple - if you don't answer, you won't win the work!

Our world is 24/7, and your clients contact you. Expand your reach with AnswerForce's professional virtual receptionists.

  • Answer calls in seconds 24 hours a day
  • Capture and qualify new leads
  • Schedule appointments and follow-ups directly
  • Answer live chat on your website and Facebook Messenger
  • Integrate with your current processes and CRM.

Benefits of 24/7 answering

  • Undisclosed
  • Undisclosed
  • 1,000 - 9,999
  • Founded 1998
Average Review Rating
4.4
Total Reviews
18
Average Referral Rating
4.5 /5
Most Common Project Size
Less than $10,000

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    Highly Rated Similar Providers

    Overall Review Rating

    4.4
    • Quality

      4.4 /5
    • Schedule

      3.6 /5
    • Cost

      3.6 /5
    • Willing to Refer

      4.5 /5
    See all 18 Reviews
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    Answering Service for Oil & Gas Service Company

    • Call Center Services
    • Confidential
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It has been a wonderfully smooth experience."

    Aug 23, 2021

    AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.

    Call Center Services for Government Payment Portal

    • Call Center Services
    • Confidential
    • July 2016 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    “Their responsiveness stands out.”

    Mar 30, 2021

    AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.

    Call Center Services for Church

    • Call Center Services
    • Less than $10,000
    • Nov. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    “They always take care of the situation no matter what it is.”

    Mar 8, 2021

    AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call.

    Call Center Services for HR & Payroll Consulting Co

    • Call Center Services
    • Less than $10,000
    • Oct. 2015 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Over the years, their service has continually improved.”

    Feb 19, 2021

    AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client.

    Answering Services for IT Services Firm

    • IT Managed Services
    • Less than $10,000
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "AnswerForce consultants were incredibly helpful in scripting and integration set-up."

    Nov 15, 2020

    AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions.

    Answering Services for Home Improvement & Repair Company

    • Call Center Services
    • $50,000 to $199,999
    • June 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “I’ve listened to calls, and they follow the script, they’re respectful, and they’re nice on the phone.”

    May 4, 2020

    AnswerForce answers overflow calls and provides lead generation services for a home improvement company. Their script is flexible and can be customized based on the caller’s needs.

    Answering Services & Inbound Client Mgmt for Tutoring Co

    • Call Center Services
    • Less than $10,000
    • Jan. 2017 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “I’ve gotten feedback from clients that they didn’t even realize they were calling a call service.”

    Apr 30, 2020

    AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments.

    Answering Services for Heating & Air Conditioning Company

    • Call Center Services
    • Less than $10,000
    • Mar. - Jan. 2020
    0.5
    Quality
    0.5
    Schedule
    0.5
    Cost
    0.5
    Willing to Refer
    0.5

    "The workflow was a nightmare."

    Apr 4, 2020

    AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries.

    Answering Services for Construction Company

    • Call Center Services
    • Confidential
    5.0
    Quality
    5.0
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "AnswerForce is more scalable than its competitors."

    Jul 7, 2017

    The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages.

    Answering Service for Window Cleaning Company

    • Call Center Services
    • Confidential
    5.0
    Quality
    5.0
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Our business has grown continually, and utilizing AnswerForce is a part of that growth."

    Jul 7, 2017

    AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website. 

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