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Innovation | Talent | Excellence

Since its establishment on the foundations of Innovation, Talent, and Excellence, FlairsTech has grown rapidly and steadily into the international technology-driven Managed Services Provider (MSP) it is today. With over 1000 carefully selected talents across our five offices, a global audience of over 100 partners rely daily on our services for Software Development, Analytics, Innovative Digital Solutions, Business Operations, Customer Experience and Support.
 
From North America and Europe and all the way to The Middle East and Africa, FlairsTech has been an integral part of thousands of projects where we work hand-in-hand, in a true partnership, with our customers as an extension of their very own teams and internal capabilities to improve their processes and outcomes and increase their productivity.
 
Since day one, a significant part of FlairsTech’s success as a top-tier Managed Services Provider goes to its people, those we work with, and those who work with us.

  • $5,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Montréal, Canada
  • Founded 2018

5 Languages that we service

  • English
  • Spanish
  • Arabic
  • Italian
  • German

22 Timezones that we service

ACT
Australia Central Time (ACT)
AKST
Alaska Standard Time (AKST)
ART
(Arabic) Egypt Standard Time (ART)
AST
Arabia Standard Time (AST)
AET
Australia Eastern Time (AET)
CET
Central European Time (CET)
CNT
Canada Newfoundland Time (CNT)
COT
Colombia Time (COT)
CST
Central Standard Time (CST)
CTT
China Taiwan Time (CTT)
EST
Eastern Standard Time (EST)
EET
Eastern European Time (EET)
GMT
Greenwich Mean Time (GMT)
GST
Gulf Standard Time (GST)
IET
Indiana Eastern Standard Time (IET)
JST
Japan Standard Time (JST)
MET
Middle East Time (MET)
NST
New Zealand Standard Time (NST)
PNT
Phoenix Standard Time (PNT)
PST
Pacific Standard Time (PST)
SGT
Singapore Standard Time (SGT)
UTC
Universal Coordinated Time (UTC)

4 Locations

  • Montréal , Canada
  • Cairo , Egypt
  • Alexandria , Egypt
  • Warszawa , Poland

Focus

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.7 /5

What Clients Have Said

FlairsTech is praised for its good value for cost, with clients noting that their pricing fits budgets well. They provide flexible support across various project sizes and ensure efficient service delivery, leading to improved customer satisfaction and project outcomes.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 3 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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FlairsTech Review Insights

Overall Review Rating

4.6
  • Quality 4.7
  • Schedule 4.6
  • Cost 4.7
  • Willing to Refer 4.7

Top Mentions

Review Highlights

  • Strong Project Management Skills

    FlairsTech is praised for managing projects effectively, keeping stakeholders aligned, and ensuring transparency across various teams.

  • Adaptability and Cultural Fit

    Clients appreciate FlairsTech's ability to fit into their culture and adapt to their processes, enhancing collaboration and service delivery.

  • Flexible Customer Support Services

    FlairsTech's customer support services improved client satisfaction scores and reduced costs, showcasing adaptability and efficient team ramp-up.

  • Initial Challenges Resolved

    Early engagement issues were resolved over time, highlighting FlairsTech's ability to adapt and improve service delivery.

  • Significant Call Capture Improvement

    FlairsTech significantly improved call capture rates from 50-70% to consistently over 90%, enhancing efficiency and reducing voicemails for a consumer products company.

  • High Customer Satisfaction in Support Services

    FlairsTech's support services consistently achieve high customer satisfaction, with a focus on quick ticket resolution and effective communication.

FlairsTech Reviews

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All Filters

Call Center Services for Consumer Products & Services Co

  • Call Center Services
  • Confidential
  • Dec. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They take their jobs seriously, yet are personable and friendly with our team."

Technical Support Manager, Consumer Products & Services Co
Anonymous
  • Consumer products & services
  • Canada
  • 501-1,000 Employees
  • Online Review 
  • Verified

FlairsTech provides call center services for a consumer products and services company. They answer inbound calls, collect information, and create support cases for the support team to handle.

Staff Augmentation for Software Company

  • Application Testing Customer Service Outsourcing IT Staff Augmentation Mobile App Development Other Application Development
  • $200,000 to $999,999
  • Jan. 2022 - Ongoing
3.5
Quality
4.0
Schedule
4.0
Cost
3.5
Willing to Refer
3.5

"It is easy to add and remove resources as per the requirement."

Department VP, Aspire Software
Anonymous
  • Software
  • Montreal, Quebec
  • 1,001-5,000 Employees
  • Online Review 
  • Verified

FlairsTech provides staff augmentation services to a software company. They've deployed support, development, and project management resources to 4-5 companies that the client manages.

Customer Success Management Service for Software Company

  • Customer Service Outsourcing
  • Confidential
  • Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The dedication of their people is also very impressive."

Sr. Director of Customer Success, Upland Software
Samantha Williams
  • Software
  • Austin, Texas
  • 1,001-5,000 Employees
  • Online Review 
  • Verified

FlairsTech manages ongoing customer success for a software company. They secure ROI, handle commercial negotiations, troubleshoot issues, and maintain core data to ensure retention and expansion.

Customer Support & Software Dev for Enterprise Software Firm

  • Application Management & Support Call Center Services Custom Software Development Customer Service Outsourcing
  • Confidential
  • Jan. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The customer satisfaction scores we've achieved speak for themselves."

SVP of Services & Support, Upland Software, Inc.
D.J. Yoder
  • Software
  • Austin, Texas
  • 1,001-5,000 Employees
  • Online Review 
  • Verified

FlairsTech provides ongoing customer support for an enterprise software company. The team is responsible for general software support and custom development.

Graphic Design for Media Company

  • Graphic Design
  • Less than $10,000
  • Mar. - Apr. 2023
4.0
Quality
4.5
Schedule
3.5
Cost
4.0
Willing to Refer
4.0

"We were impressed with their flexibility and the value they contributed."

Digital Data Analyst & YouTube Strategist, Media Company
Anonymous
  • Media
  • Toronto, Ontario
  • 201-500 Employees
  • Online Review 
  • Verified

FairsTech assigned a senior graphic designer to produce 100-150 YouTube thumbnails, or as otherwise requested, monthly for a media company. The designer created the thumbnails based on the brand guidelines.

Staff Augmentation for Mergers & Acquisitions Company

  • IT Staff Augmentation
  • $200,000 to $999,999
  • Jan. 2019 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

"The Flairstech team has been effective in providing qualified candidates within the expected timeline."

Senior O2C Manager, Valsoft Corporation
Nimesh Patel
  • Financial services
  • Montreal, Quebec
  • 11-50 Employees
  • Online Review 
  • Verified

FlairsTech provides recruitment services for a computer software company. The team has pre-screened candidates and provided a pipeline for prospects.

Technical Support for Software Design Studio

  • Application Management & Support Call Center Services Customer Service Outsourcing
  • Confidential
  • Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The team at FlairsTech is always happy to address any concerns as they arise."

Director of Support, Software Design Studio
Anonymous
  • Software
  • Austin, Texas
  • 1,001-5,000 Employees
  • Online Review 
  • Verified

FairsTech provides ongoing technical support for a software design studio. The team supplements the client's efforts to communicate and answer the technical concerns of customers.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
8
Overall Review Rating
4.6
Source
Clutch
Last Updated
October 30, 2024
Business Entity
Business Entity Name Flairstech Inc.
Source Government of Canada Federal Corporation Information
Jurisdiction of Formation Canada
Date of Formation June 21, 2018
Status Active
Last Updated July 24, 2024
ID 1085306-2
Credit Report Results
International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (4)

10 - 15

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