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Powering Your Business Forward with VAS.

Companies, brands, and marketers spend time and money to create solutions that add value to reach potential customers, while at the same time, meeting company performance and compliance objectives. Creating these types of win-win situations can be a challenge in today’s marketplace. Finding the equilibrium of the two is where CanadaDirect thrives. With a wide range of outbound and inbound voice solutions, CanadaDirect creates customized programs that are delivered through our superior Voice Assistant Solution (VAS) technology. Our proficiency in Contact Centers Solutions allows us to deliver measurable results to our clients. We have developed our expertise and are specialists in creating and executing customer acquisition, retention strategies, in addition to providing soft collections, survey, and account management support.

  • $10,000+
  • < $25 / hr
  • 250 - 999
  • Dorval, Canada
  • Founded 1987

1 Locations

  • Dorval , Canada
Total Reviews
2
Average Referral Rating
4.5 /5
Most Common Project Size

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    Overall Review Rating

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    • Cost

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    See all 2 Reviews

    CanadaDirect Reviews

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    Voice Services for Financial Services Marketing Company

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Jan. 2000 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    “Compared to other vendors in the marketplace, they were by far the best.”

    Jul 12, 2019
    VP Enhancement Services, Aimia
    Gail Ryan
    • Advertising & marketing
    • Montreal, Quebec
    • 5,001-10,000 Employees
    • Phone Interview 
    • Verified

    CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. 

    Data Analysis & Reporting for Transportation Company

    • Back Office Outsourcing Business Consulting
    • $200,000 to $999,999
    • Apr. 2018 - Ongoing
    3.0
    Quality
    3.5
    Schedule
    3.5
    Cost
    3.0
    Willing to Refer
    4.0

    "They've allowed us to beat our cost reduction goal in six months."

    Dec 21, 2022
    Manager, Transportation Company
    Anonymous
    • Government
    • Nova Scotia, Canada
    • 501-1,000 Employees
    • Survey Response 

    CanadaDirect is helping a transportation company conduct weekly and monthly data analysis and reporting. They also provide over 60 reports, including data on the client's finances and operations.

    Locations (1)

    301 - 400

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