Powering Your Business Forward with VAS.

Companies, brands, and marketers spend time and money to create solutions that add value to reach potential customers, while at the same time, meeting company performance and compliance objectives. Creating these types of win-win situations can be a challenge in today’s marketplace. Finding the equilibrium of the two is where CanadaDirect thrives. With a wide range of outbound and inbound voice solutions, CanadaDirect creates customized programs that are delivered through our superior Voice Assistant Solution (VAS) technology. Our proficiency in Contact Centers Solutions allows us to deliver measurable results to our clients. We have developed our expertise and are specialists in creating and executing customer acquisition, retention strategies, in addition to providing soft collections, survey, and account management support.

Read more...
$10,000+
< $25 / hr
250 - 999
Founded 1987
Dorval, Canada
headquarters

Focus

Service lines
75%
25%
Voice Services
Non-Voice BPO/Back Office Services
Client focus
50%
35%
15%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
30%
30%
15%
10%
8%
7%
Consumer products & services
Financial services
Business services
Non-Voice BPO Focus
40%
40%
20%
Voice/Call Center Services
40%
10%
10%
10%
10%
10%
10%

Portfolio

Key clients: 

With 30+ years in the business, CanadaDirect has has become a trusted partner for some of the largest and most trusted brands in the financial, insurance, telecom, not-for-profit, collections and consumer segments. We have developed these relationships because of our dependable track record of enhancing our clients’ business offerings, increasing brand awareness, driving sales growth and providing a superior customer experience.

Reviews

5.0
5.000000
Submit Review