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Philippines Based Outbound Call Center

Hit Rate Solutions is a recognized outsourcing partner for companies in the US, Canada, UK, Australia, and numerous other countries. We’ve established a solid foundation with clients all over the world who count on our knowledgeable staff to provide fast response times and high-quality customer service 365 days a year.

So, if you’re looking to outsource call center services, such as inbound and outbound calling, look no further than Hit Rate Solutions.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Chicago, IL
  • Year founded
    Founded 2011
  • Languages
  • Timezones

1 Language that we service

  • English

4 Timezones that we service

MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
CST
Central Standard Time (CST)

2 Locations

  • Chicago , IL
  • Bacolod , Philippines

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.7 /5

    What Clients Have Said

    Hit Rate Solutions is praised for their affordable pricing and good value across various projects. Clients appreciate the tailored support and effective communication. Specific project costs are not detailed, but overall, they are recognized for saving costs and providing efficient services.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 7 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Hit Rate Solutions Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.7
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Successful Market Research and Surveys

      Hit Rate Solutions effectively conducted market research and surveys, providing valuable insights and data for clients. Their ability to gather and analyze information was appreciated.

    • Tailored Support and Customization

      Clients highlighted the tailored support and customization offered by Hit Rate Solutions. Their willingness to adapt to specific needs and provide personalized solutions stood out as a unique advantage.

    • Areas for Improvement: Anticipating Workflow Issues

      One review suggested that while communication and workflow were generally smooth, Hit Rate Solutions could improve in anticipating and addressing potential workflow issues proactively.

    • Effective Communication Channels

      Hit Rate Solutions was praised for their effective use of various communication channels, including virtual meetings, emails, and messaging apps. This facilitated seamless collaboration and project execution.

    • Positive Impact on Seasonal Marketing Efforts

      Hit Rate Solutions was effective in managing seasonal marketing activities, achieving efficient customer engagement and increased revenue. Their services were described as cost-effective and reliable.

    • Professionalism and Reliability

      Reviews consistently mentioned the professionalism and reliability of Hit Rate Solutions' team. Clients felt confident in their ability to handle tasks efficiently and maintain high standards of quality.

    Hit Rate Solutions Reviews

    Submit A Review
    All Filters

    Telemarketing Campaign for Real Estate Company

    • Call Center Services Other Marketing Sales Outsourcing
    • $50,000 to $199,999
    • Feb. 2023 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They offer amazing customer service and turnaround time."

    Broker, Real Estate Company
    Anonymous
    • Real estate
    • Toronto, Ontario
    • 1-10 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns.

    Phone Answering & Data Encoding Services for Locksmith Firm

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • July 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    “They are committed to the project.”
    Owner, Locksmith Empire
    Dor Ben - Hamo
    • Consumer products & services
    • Salem, Oregon
    • 1-10 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers. 

    Legal Assistants & Support for Debt Consolidation Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • Confidential
    • Oct. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    “They’re a very efficient company to work with and quite cost-effective.” 
    Director Operations, Pacific Associates Corp
    Roger Yong
    • Financial services
    • Irvine, California
    • 1-10 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms. 

    Outbound Prospecting & Customer Engagement for Equipment Supplier

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "They did a great job and met our requirements."

    Sales Representative, Equipment Supplier
    Anonymous
    • Other Industry
    • Oakland, Maryland
    • 1-10 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue. 

    Call Center Services & Appointment Setting for Recruiting Co

    • Call Center Services
    • Confidential
    • Jan. 2023 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Our clients have provided good details about the person they spoke to over the phone."

    CEO, Linked Solution
    Etzer Fiote
    • Consulting
    • New York City, New York
    • 1-10 Employees
    • Online Review 

    Hit Rate Solutions offers call center services for a recruiting company. The team is responsible for setting appointments for the client's company.

    Call Center Services for Consulting Company

    • Call Center Services
    • Less than $10,000
    • December 2023
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They did a fantastic job overall."
    Owner, Consulting Company
    Anonymous
    • Consulting
    • Fort Worth, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development.

    Call Center Services for Mental Health Services Provider

    • Call Center Services
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They're willing to work with you on whatever phone service you need."
    Administrative & Billing Assistant, Blue Humming Therapy
    Anonymous
    • Healthcare
    • Burlingame, California
    • 11-50 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes.

    Call Center Services for Real Estate Software Firm

    • Call Center Services
    • $200,000 to $999,999
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "We're impressed with their work ethic, cost efficiency, and optimism."
    Sales Manager, Lonewolf Technologies
    Anonymous
    • Real estate
    • Dallas, Texas
    • 501-1,000 Employees
    • Online Review 

    Hit Rate Solutions provides ongoing call center services for a real estate software firm. The team's task is to reach out to prospective customers via phone calls, SMS, and email.

    Sales Outreach for Food Safety Consulting Co

    • Call Center Services Customer Service Outsourcing Sales Outsourcing
    • Confidential
    • Mar. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They're very responsive and dedicated to my project goals."
    Owner, Food Safety Consulting Co
    Anonymous
    • Consulting
    • Indianapolis, Indiana
    • 1-10 Employees
    • Online Review 
    • Verified

    Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    10
    Overall Review Rating
    4.7
    Source
    Clutch
    Last Updated
    June 17, 2024

    Business Entity

    Business Entity Name Hit Rate Solutions, LLC
    Source Wyoming Secretary of State
    Jurisdiction of Formation Wyoming
    Date of Formation September 2, 2008
    Status Active
    Last Updated November 15, 2023
    ID 2008-000559707

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

    101 - 150

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