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Philippines Based Outbound Call Center

Hit Rate Solutions is a recognized outsourcing partner for companies in the US, Canada, UK, Australia, and numerous other countries. We’ve established a solid foundation with clients all over the world who count on our knowledgeable staff to provide fast response times and high-quality customer service 365 days a year.

So, if you’re looking to outsource call center services, such as inbound and outbound calling, look no further than Hit Rate Solutions.

  • $1,000+
  • < $25 / hr
  • 50 - 249
  • Chicago, IL
  • Founded 2011

1 Language that we service

  • English

4 Timezones that we service

MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
CST
Central Standard Time (CST)

2 Locations

  • Chicago , IL
  • Bacolod , Philippines

Focus

Service Lines
No data have been added yet...

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.7 /5

What Clients Have Said

Hit Rate Solutions is praised for their affordable pricing and good value across various projects. Clients appreciate the tailored support and effective communication. Specific project costs are not detailed, but overall, they are recognized for saving costs and providing efficient services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 7 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Hit Rate Solutions Review Insights

Overall Review Rating

4.7
  • Quality 4.7
  • Schedule 4.8
  • Cost 4.7
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Cost-Effective Solutions

    Many reviews emphasized the good value for cost provided by Hit Rate Solutions. Clients appreciated the quality of work relative to the pricing, indicating a strong return on investment.

  • Commitment to Client Satisfaction

    Clients frequently mentioned the company's commitment to ensuring client satisfaction. Regular check-ins and adjustments based on feedback were common practices.

  • Successful Market Research and Surveys

    Hit Rate Solutions effectively conducted market research and surveys, providing valuable insights and data for clients. Their ability to gather and analyze information was appreciated.

  • Strong Customer Service and Project Management

    Multiple clients praised Hit Rate Solutions for their effective project management, timely delivery, and excellent customer service. Their proactive communication and responsiveness were consistently highlighted as key strengths.

  • Positive Impact on Seasonal Marketing Efforts

    Hit Rate Solutions was effective in managing seasonal marketing activities, achieving efficient customer engagement and increased revenue. Their services were described as cost-effective and reliable.

  • Areas for Improvement: Anticipating Workflow Issues

    One review suggested that while communication and workflow were generally smooth, Hit Rate Solutions could improve in anticipating and addressing potential workflow issues proactively.

Hit Rate Solutions Reviews

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Telemarketing Campaign for Real Estate Company

  • Call Center Services Other Marketing Sales Outsourcing
  • $50,000 to $199,999
  • Feb. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They offer amazing customer service and turnaround time."

Broker, Real Estate Company
Anonymous
  • Real estate
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review 
  • Verified

Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns.

Phone Answering & Data Encoding Services for Locksmith Firm

  • Back Office Outsourcing Customer Service Outsourcing
  • Confidential
  • July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They are committed to the project.”
Owner, Locksmith Empire
Dor Ben - Hamo
  • Consumer products & services
  • Salem, Oregon
  • 1-10 Employees
  • Online Review 
  • Verified

Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers. 

Legal Assistants & Support for Debt Consolidation Company

  • Back Office Outsourcing Call Center Services Customer Service Outsourcing
  • Confidential
  • Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re a very efficient company to work with and quite cost-effective.” 
Director Operations, Pacific Associates Corp
Roger Yong
  • Financial services
  • Irvine, California
  • 1-10 Employees
  • Online Review 
  • Verified

Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms. 

Outbound Prospecting & Customer Engagement for Equipment Supplier

  • Call Center Services
  • Less than $10,000
4.5
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5

"They did a great job and met our requirements."

Sales Representative, Equipment Supplier
Anonymous
  • Other Industry
  • Oakland, Maryland
  • 1-10 Employees
  • Online Review 
  • Verified

Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue. 

Call Center Services & Appointment Setting for Recruiting Co

  • Call Center Services
  • Confidential
  • Jan. 2023 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Our clients have provided good details about the person they spoke to over the phone."

CEO, Linked Solution
Etzer Fiote
  • Consulting
  • New York City, New York
  • 1-10 Employees
  • Online Review 

Hit Rate Solutions offers call center services for a recruiting company. The team is responsible for setting appointments for the client's company.

Call Center Services for Consulting Company

  • Call Center Services
  • Less than $10,000
  • December 2023
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They did a fantastic job overall."
Owner, Consulting Company
Anonymous
  • Consulting
  • Fort Worth, Texas
  • 1-10 Employees
  • Online Review 
  • Verified

A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development.

Call Center Services for Mental Health Services Provider

  • Call Center Services
  • Confidential
  • Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're willing to work with you on whatever phone service you need."
Administrative & Billing Assistant, Blue Humming Therapy
Anonymous
  • Healthcare
  • Burlingame, California
  • 11-50 Employees
  • Online Review 
  • Verified

Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes.

Call Center Services for Real Estate Software Firm

  • Call Center Services
  • $200,000 to $999,999
  • June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed with their work ethic, cost efficiency, and optimism."
Sales Manager, Lonewolf Technologies
Anonymous
  • Real estate
  • Dallas, Texas
  • 501-1,000 Employees
  • Online Review 

Hit Rate Solutions provides ongoing call center services for a real estate software firm. The team's task is to reach out to prospective customers via phone calls, SMS, and email.

Sales Outreach for Food Safety Consulting Co

  • Call Center Services Customer Service Outsourcing Sales Outsourcing
  • Confidential
  • Mar. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're very responsive and dedicated to my project goals."
Owner, Food Safety Consulting Co
Anonymous
  • Consulting
  • Indianapolis, Indiana
  • 1-10 Employees
  • Online Review 
  • Verified

Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
10
Overall Review Rating
4.7
Source
Clutch
Last Updated
June 17, 2024
Business Entity
Business Entity Name Hit Rate Solutions, LLC
Source Wyoming Secretary of State
Jurisdiction of Formation Wyoming
Date of Formation September 2, 2008
Status Active
Last Updated November 15, 2023
ID 2008-000559707
Credit Report Results
International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (2)

101 - 150

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