Hit Rate Solutions, 13 Reviews, Address, Data & More

Philippines Based Outbound Call Center

Hit Rate Solutions is a recognized outsourcing partner for companies in the US, Canada, UK, Australia, and numerous other countries. We’ve established a solid foundation with clients all over the world who count on our knowledgeable staff to provide fast response times and high-quality customer service 365 days a year.

So, if you’re looking to outsource call center services, such as inbound and outbound calling, look no further than Hit Rate Solutions.

$1,000+
< $25 / hr
50 - 249
Chicago, IL
Founded 2011

Focus

Service Lines

No data have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.7 /5

What Clients Have Said

Hit Rate Solutions is praised for their affordable pricing and good value across various projects. Clients appreciate the tailored support and effective communication. Specific project costs are not detailed, but overall, they are recognized for saving costs and providing efficient services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 7 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Hit Rate Solutions Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.8
Cost 4.7
Willing to Refer 4.8

Top Mentions

Review Highlights

Cost-Effective Solutions

Many reviews emphasized the good value for cost provided by Hit Rate Solutions. Clients appreciated the quality of work relative to the pricing, indicating a strong return on investment.
Commitment to Client Satisfaction

Clients frequently mentioned the company's commitment to ensuring client satisfaction. Regular check-ins and adjustments based on feedback were common practices.
Successful Market Research and Surveys

Hit Rate Solutions effectively conducted market research and surveys, providing valuable insights and data for clients. Their ability to gather and analyze information was appreciated.
Strong Customer Service and Project Management

Multiple clients praised Hit Rate Solutions for their effective project management, timely delivery, and excellent customer service. Their proactive communication and responsiveness were consistently highlighted as key strengths.
Positive Impact on Seasonal Marketing Efforts

Hit Rate Solutions was effective in managing seasonal marketing activities, achieving efficient customer engagement and increased revenue. Their services were described as cost-effective and reliable.
Areas for Improvement: Anticipating Workflow Issues

One review suggested that while communication and workflow were generally smooth, Hit Rate Solutions could improve in anticipating and addressing potential workflow issues proactively.

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Hit Rate Solutions Reviews

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Call Center Services
Less than $10,000
Apr. 2017 - Nov. 2018

5.0

Quality: 4.5

Schedule: 4.0

Cost: 4.5

Willing to Refer: 5.0

“They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.”

Feb 11, 2018

Independent Consultant

Anonymous

Financial services
Olympia, Washington
1-10 Employees
Online Review
Verified

Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research.

The team satisfied requirements and provided solid information about the potential market. They followed the prescribed process, communicated clearly, and offered competitive pricing. However, they could still improve when it comes to anticipating workflow issues.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m an independent consultant. The company I was working with was considering rolling out a new product to complement their current offering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hit Rate Solutions?

Hit Rate was hired to do surveys, market research, and customer communication.

What were your goals for this project?

needed a company to professionally conduct research on the new product using phone calls, emails, and texts. Their input would allow me to get feedback from the potential market, which I could run analytics on.

SOLUTION

How did you select this vendor?

I selected Hit Rate Solutions based on reviews and Internet research.

Describe the project in detail.

I used Hit Rate Solutions on and off for six months. After I provided their associates with a process for gathering contact information, they reached out to the contacts and conducted the survey via multiple channels. Once they got a successful interaction, they would put the required information into a Google Sheet.

What was the team composition?

There were anywhere from 1–3 associates on my account. We also had a sales contact and an admin contact who helped compile the reports and other details relevant to the account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They satisfactorily completed the project. They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.

How effective was the workflow between your team and theirs?

The communication was great, and so was the workflow. However, I needed to be proactive to see if there were any workflow issues.

What did you find most impressive about this company?

They were very professional. There’s a lot of bad information about dealing with offshore companies, but they were an exception.

Are there any areas for improvement?

Yes, but given the rate at which I was able to complete this project, I have no complaints.

What tips or recommendations do you have?

When dealing with Hit Rate, it is important for you to come in with an opinion and a process. While they will optimize the campaign and provide suggestions, they are not going to create the campaign for you.

RATINGS

5.0

Call Center Services Other Marketing Sales Outsourcing
$50,000 to $199,999
Feb. 2023 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They offer amazing customer service and turnaround time."

Feb 26, 2024

Broker, Real Estate Company

Anonymous

Real estate
Toronto, Ontario
1-10 Employees
Online Review
Verified

Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns.

The client is happy with Hit Rate Solutions' work, whose success is based on conversion rate, lead generation, ROI, and customer satisfaction. Hit Rate Solutions excels at project management with effective planning, on-time delivery, and responsive communication. Their professionalism stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Broker of a real estate company

Describe what your company does in a single sentence.

Real Estate Sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Get Leads
Convert Prospects into Leads

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Hit Rate Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Define Target Market: Identify the specific demographics and industries within the B2B sector that are most likely to become real estate clients. This could include factors such as company size, industry type, geographical location, etc.
Develop a Contact List: Compile a comprehensive list of cold prospects within the defined target market. Utilize tools like business directories, LinkedIn, or other databases to gather accurate contact information.
Craft a Compelling Script: Create a telemarketing script that highlights the benefits of working with your real estate services and addresses common pain points or challenges faced by potential clients. Ensure the script is engaging, concise, and tailored to the needs of B2B prospects.
Train Telemarketing Agents: Provide thorough training to telemarketing agents on the script, product knowledge, objection handling techniques, and compliance regulations. Emphasize the importance of professionalism, empathy, and active listening during conversations with prospects.
Implement Call Tracking and Monitoring: Set up systems to track and monitor telemarketing calls, including metrics such as call volume, conversion rates, and lead quality. Use call recording and performance analytics tools to evaluate agent performance and identify areas for improvement.
Execute Call Campaigns: Launch telemarketing campaigns targeting the identified cold prospects. Schedule calls at optimal times and days for reaching B2B decision-makers. Focus on building rapport, qualifying leads, and nurturing relationships with potential clients through personalized conversations.
Handle Objections and Follow-ups: Equip telemarketing agents with strategies for handling common objections and concerns raised by prospects. Develop a process for following up with interested leads, sending relevant information, and scheduling appointments or property viewings.
Track and Analyze Results: Continuously monitor the effectiveness of the telemarketing campaigns by analyzing key performance indicators (KPIs) such as conversion rates, lead-to-client ratio, and return on investment (ROI). Use this data to make informed decisions and optimize future campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion Rate
Lead Generation
Appointment Setting
Return on Investment (ROI)
Client Feedback and Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I waas impressed by their professionalism, attention to detail, and dedication to achieving project objectives.

What was your primary form of communication with Hit Rate Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They offer amazing customer service and turnaround time

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

No they doing amazing job

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing
Confidential
July 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They are committed to the project.”

Dec 1, 2023

Owner, Locksmith Empire

Dor Ben - Hamo

Consumer products & services
Salem, Oregon
1-10 Employees
Online Review
Verified

Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.

Thanks to Hit Rate Solutions, the client has saved time from back-office tasks. They’re also able to follow up with customers more efficiently. The team manages the partnership well, communicating closely with the client to ensure a smooth engagement. They’re committed to delivering great services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Locksmith Empire

Describe what your company does in a single sentence.

we provide locksmith service for customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Fast and high-quality response to customers
Help with office work

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

Good value for cost
Company values aligned

How many teammates from Hit Rate Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

associate getting the phone calls and enter the data to our software and forward that t tech on field and keep follow up with tech and customer to make sure both on same line to get the job done. then getting the closing info from tech and close it in system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

they save me a lot of time to take care for back office work and provide follow up with customer that i couldn't do before that and without those follow up i was missing a lot of customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

every thing that i need to change with my project i got manger that i can send message right away and we can do the change to make it fit for my needs. also there is another manger always keep checking up with me that im happy with my project and with my associates.

What was your primary form of communication with Hit Rate Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are committed to the project. they taking care for that A-Z if some associate is getting sick they taking care for change of shift also if associate need days off they take care for all the changes which is save me a lot of time that i don't need to take care for that kind of staff.

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

almost 6 months since i start my project so far didn't find something that i would change. if got issue we taking care for that right away together.

RATINGS

5.0

"highly recommend"

Back Office Outsourcing Call Center Services Customer Service Outsourcing
Confidential
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They’re a very efficient company to work with and quite cost-effective.”

Nov 10, 2023

Director Operations, Pacific Associates Corp

Roger Yong

Financial services
Irvine, California
1-10 Employees
Online Review
Verified

Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.

The client is happy with Hit Rate Solutions’ work, which meets their expectations. The team completes tasks promptly and communicates well with creditors and law firms. Their resources are highly intelligent and collaborative, allowing them to foster a fruitful relationship with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Pacific Associates Corp

Describe what your company does in a single sentence.

We are a debt consolidation law firm. Been in business since 1995. We help people get out of credit card debt.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Legal Assistant
Client Relations
Customer Service

SOLUTION

How did you find Hit Rate Solutions?

Referral

Why did you select Hit Rate Solutions over others?

Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from Hit Rate Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a debt consolidation law firm and we hired HitRate to help our company with legal assistance and customer service needs. The assistants would reach out to creditors/law firms to obtain legal documents, process legal documents, and negotiate with creditors to help resolve our clients' credit card debts.
This position is mainly a legal assistant position, and HitRate has been nothing but great so far. They are very easy to work with, and their team provides great English speakers and they all follow directions very well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being able to complete tasks in a timely fashion and being able to communicate well with creditors and law firms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player.

What was your primary form of communication with Hit Rate Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

How easy it is to set everything up with HitRate. They’re a very efficient company to work with and quite cost-effective.

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

Can't think of any (yet), very happy thus far.

RATINGS

5.0

Call Center Services
Less than $10,000

4.5

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.5

"They did a great job and met our requirements."

Nov 6, 2017

Sales Representative, Equipment Supplier

Anonymous

Other Industry
Oakland, Maryland
1-10 Employees
Online Review
Verified

Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.

Through Hit Rate Solutions’ targeted strategies, customer prospecting has achieved better efficiency with lower costs. Their comprehensive services, consistent results, and proactive approach make the partnership valuable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work for an independent equipment supplier, leading the sales effort for our company.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Hit Rate Solutions?

We used Hit Rate Solutions to drive incremental revenue opportunities.

What were your goals for this project?

We had three main goals: generate additional customers and revenue, improve our interactions with people who have engaged with our marketing team, and talk to customers who have worked with us in the past.

SOLUTION

How did you select this vendor?

We found Hit Rate Solutions online and gave them a call; they had competitive rates, and their sales and accounts team members conducted themselves professionally.

Describe the project in detail.

We host local events, prospect to new customers, and have implemented customer engagement activities to prior customers. We provided some basic messaging that Hit Rate Solutions tweaked with us, and we also gave them a list of customers to call. We worked with their accounts team to solve some basic process pieces as well.

What was the team composition?

We had a sales, accounts, and billing contact in addition to the associate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My employees and I have followed this process in the past. Hit Rate Solutions achieved results that were comparable to our internal efforts. However, their solutions were much more efficient and cost-effective while keeping our brand value intact. They’re meeting a seasonal need for us, so we will use them again.

How effective was the workflow between your team and theirs?

The communication proceeded smoothly. They followed-up promptly and were proactive.

What did you find most impressive about this company?

Hit Rate Solutions did not have any holes in their service that gave us any cause to complain. They did a great job and met our requirements.

Are there any areas for improvement?

I can’t think of any.

RATINGS

4.5

Call Center Services
Confidential
Jan. 2023 - Ongoing

4.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Our clients have provided good details about the person they spoke to over the phone."

Jun 17, 2024

CEO, Linked Solution

Etzer Fiote

Consulting
New York City, New York
1-10 Employees
Online Review

Hit Rate Solutions offers call center services for a recruiting company. The team is responsible for setting appointments for the client's company.

The client's customers have provided good details of Hit Rate Solutions' staff. The team's responses are helpful, showcasing great communication skills. Hit Rate Solutions offers impressive rates for their services and communicates with the client via email.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Linked Solution

Describe what your company does in a single sentence.

Recruit

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Set appointments

SOLUTION

How did you find Hit Rate Solutions?

Referral

Why did you select Hit Rate Solutions over others?

Good value for cost
Referred to me

How many teammates from Hit Rate Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting appointments for the company. Our clients have provided good details about the person they spoke to over the phone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great communication skills

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response are helpful

What was your primary form of communication with Hit Rate Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their rates

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

A little clearer on how they communicate with clients

RATINGS

4.0

Call Center Services
Less than $10,000
December 2023

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They did a fantastic job overall."

Jan 19, 2024

Owner, Consulting Company

Anonymous

Consulting
Fort Worth, Texas
1-10 Employees
Online Review
Verified

A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development.

Hit Rate Solutions completed over 4,000 calls in 80 hours with food conversion rates. Hit Rate Solutions' team was punctual, provided detailed daily reports, and communicated well via email. The client highlighted the team's overall work quality and good pricing.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of a consulting company

Describe what your company does in a single sentence.

Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Outbound phone calls

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

High ratings
Pricing fit our budget

How many teammates from Hit Rate Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

HRS did outbound phone calls to gather information from key accounts for the purposes of sales development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed over 4,000 dials in 80 hours. Good conversion rate. Reporting was automated and sent daily. Setup was easy and straightforward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout.

What was your primary form of communication with Hit Rate Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work done for the price was a good value.

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

They did a fantastic job overall.

RATINGS

4.5

Call Center Services
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're willing to work with you on whatever phone service you need."

Jan 17, 2024

Administrative & Billing Assistant, Blue Humming Therapy

Anonymous

Healthcare
Burlingame, California
11-50 Employees
Online Review
Verified

Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes.

Since working with Hit Rate Solutions, the client has managed to consistently respond to phone calls in a prompt manner. The team is very professional with their work — they always adhere to timelines and attend to any queries and concerns quickly. They're also communicative and hardworking.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Administartive & Billing Assistant of Blue Humming Therapy

Describe what your company does in a single sentence.

We provide mental health services, talk, and behavioral therapy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Return phone calls to potential clients and conduct phone intakes to reduce workload on the in-house administrative assistant.

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

Pricing fit our budget

How many teammates from Hit Rate Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We use Hit Rate Solutions twice a week for one hour to more efficiently respond to potential clients and other incoming messages. When a call comes in, the caller leaves a voicemail, and then we forward it to Hit Rate with instructions on how to respond to the caller. Generally, we ask Hit Rate to do a 10-min phone intake or ask them to assist clients with filling out appointment request forms to help us gather information.

This helps reduce the number of calls and time our in-house administrative assistant spends on client support so she can work on other tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Hit Rate Solutions team is reliable and has reduced the time our in-house administrative assistant spends on phone calls. They respond promptly to every message and leave detailed notes about each phone conversation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they made calls in a timely manner and responded to my requests quickly. They work remotely and send us an email to let us know they started work and when they ended work.

What was your primary form of communication with Hit Rate Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

They're willing to work with you on whatever phone service you need.

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

No, we are satisfied with the team at Hit Rate.

RATINGS

5.0

Call Center Services
$200,000 to $999,999
June 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their work ethic, cost efficiency, and optimism."

Dec 12, 2023

Sales Manager, Lonewolf Technologies

Anonymous

Real estate
Dallas, Texas
501-1,000 Employees
Online Review

Hit Rate Solutions provides ongoing call center services for a real estate software firm. The team's task is to reach out to prospective customers via phone calls, SMS, and email.

So far, the client has been satisfied with Hit Rate Solutions' services. What's been most impressive about the team is their hardworking nature, and their personable attitude makes them easy and fun to work with. The partners interact through email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Lonewolf Technologies

Describe what your company does in a single sentence.

We’re here to make real estate transactions simpler.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

Increase sales transfers

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Hit Rate Solutions were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

Call, text, and email prospects regarding inquiry to price

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key metrics for phone and transferring interested clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N/A

What was your primary form of communication with Hit Rate Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their work ethic, cost efficiency, and optimism. The employees and management are friendly.

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

N/A

RATINGS

5.0

Call Center Services Customer Service Outsourcing Sales Outsourcing
Confidential
Mar. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're very responsive and dedicated to my project goals."

Dec 7, 2023

Owner, Food Safety Consulting Co

Anonymous

Consulting
Indianapolis, Indiana
1-10 Employees
Online Review
Verified

Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website.

Thanks to Hit Rate Solutions, the client has seen more business coming through their website. The team is highly responsive and dedicated to the client's goals, offering tailored support. They communicate via virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of a consulting company

Describe what your company does in a single sentence.

Food Safety consulting service, for the hospitality industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hit Rate Solutions to accomplish?

More leads
More business to business sales
More repeat customers

SOLUTION

How did you find Hit Rate Solutions?

Online Search

Why did you select Hit Rate Solutions over others?

Great culture fit
Good value for cost

How many teammates from Hit Rate Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Call leads to direct website sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very responsive and dedicated to my project goals

What was your primary form of communication with Hit Rate Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Tailor made support

Are there any areas for improvement or something Hit Rate Solutions could have done differently?

Add additional CRM capabilities

RATINGS

5.0

"This company has accelerated my business we are very satisfied"

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 10

Overall Review Rating: 4.7

Source: Clutch

Last Updated: June 17, 2024

Business Entity

Business Entity Name	Hit Rate Solutions, LLC
Source	Wyoming Secretary of State
Jurisdiction of Formation	Wyoming
Date of Formation	September 2, 2008
Status	Active
Last Updated	November 15, 2023
ID	2008-000559707

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

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Hit Rate Solutions

Philippines Based Outbound Call Center

1 Language that we service

4 Timezones that we service

2 Locations

Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Hit Rate Solutions Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Cost-Effective Solutions

Commitment to Client Satisfaction

Successful Market Research and Surveys

Strong Customer Service and Project Management

Positive Impact on Seasonal Marketing Efforts

Areas for Improvement: Anticipating Workflow Issues

Reviews mentioning:

Hit Rate Solutions Reviews

Market Research Survey for Independent Consultant

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Telemarketing Campaign for Real Estate Company

BACKGROUND

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RESULTS & FEEDBACK

RATINGS

Phone Answering & Data Encoding Services for Locksmith Firm

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SOLUTION

RESULTS & FEEDBACK

RATINGS

Legal Assistants & Support for Debt Consolidation Company

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RESULTS & FEEDBACK

RATINGS

Outbound Prospecting & Customer Engagement for Equipment Supplier

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SOLUTION

RESULTS & FEEDBACK

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Call Center Services & Appointment Setting for Recruiting Co

BACKGROUND

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SOLUTION

RESULTS & FEEDBACK

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Call Center Services for Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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Call Center Services for Mental Health Services Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Call Center Services for Real Estate Software Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Sales Outreach for Food Safety Consulting Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION