Can you share any outcomes from the project that demonstrate progress or success?
They satisfactorily completed the project. They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.
How effective was the workflow between your team and theirs?
The communication was great, and so was the workflow. However, I needed to be proactive to see if there were any workflow issues.
What did you find most impressive about this company?
They were very professional. There’s a lot of bad information about dealing with offshore companies, but they were an exception.
Are there any areas for improvement?
Yes, but given the rate at which I was able to complete this project, I have no complaints.
What tips or recommendations do you have?
When dealing with Hit Rate, it is important for you to come in with an opinion and a process. While they will optimize the campaign and provide suggestions, they are not going to create the campaign for you.