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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.
Ratings Updated: June 15, 2026
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List of the Best Answering Services Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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    Reviews mention Communicative

    Clients consistently highlight the exceptional communication skills of VoiceNation and Moneypenny. VoiceNation's responsiveness is praised, with one client noting they reply almost immediately to requests, ensuring efficient problem-solving. Similarly, Moneypenny's dedicated account managers provide timely responses, with no reported communication issues. Clients express confidence in the personalized attention they receive, which has significantly improved their customer service experience. Overall, the sentiment is overwhelmingly positive, emphasizing both companies' commitment to effective communication and client satisfaction.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA (formerly VoiceNation) reflect a generally positive sentiment regarding their onboarding and initial customer service. Clients appreciate timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent service quality and unclear communication regarding charges. One client noted the need for improved ongoing customer support and clearer terms of service, indicating areas for potential enhancement.
    Read 1 Recent Review

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

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    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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  • SteppingEdge Logotype

    4.9 10 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Coimbatore, India

    Services provided

    20% Call Center Services
    15% Cloud Consulting & SI
    15% Custom Software Development +6
    15% E-Commerce Development
    10% AR/VR Development
    10% Web Design
    5% Back Office Outsourcing
    5% Customer Service Outsourcing
    5% Enterprise App Modernization

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

    See all 10 projects

    Reviews mention High-quality work

    Clients have consistently praised Stepping EDGE for delivering high-quality work, particularly in e-commerce development and project management. One client noted a 30% increase in conversion rates and a 20% rise in sales due to a user-friendly platform they created. Another highlighted their high trustworthiness and effective management, stating they required nothing but a verbal commitment and even offered a discount when the project exceeded hours. Overall, feedback reflects strong satisfaction with the quality and efficiency of their services.
    • Web Dev & Design for Real Estate Company
      5.0 Oct 24, 2023

      Stepping Edge delivered a user-friendly e-commerce platform, resulting in a 30% increase in conversion rates and a 20% rise in sales. We were most impressed by their expertise in e-commerce development and the improved user experience.

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    Industry Experience

    Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.

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    Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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    United States (7) Canada (1) India (1) Oman (1)
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  • Clevertone Logotype

    Clevertone

    5.0 3 reviews
    $5,000+
    $100 - $149 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

    See all 3 projects

    Industry Experience

    Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.

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    Retail

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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  • Aplitt sp. z o.o. Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland

    Services provided

    10% Call Center Services
    15% Application Management & Support
    15% Application Testing +6
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

    See all 3 projects

    Reviews mention Understands their clients' needs

    The reviews for Aplitt sp. z o.o. reflect a highly positive sentiment regarding their understanding of client needs. Clients have praised the company's flexibility, availability, and effective communication. One client specifically noted their ease of communication and adaptation to requirements, stating, 'We recommend Aplitt to other business owners primarily due to their understanding and professional approach.' Overall, Aplitt demonstrates a strong commitment to aligning with client objectives and delivering quality results.
    • Mobile App Dev for Credit Union
      5.0 May 15, 2023

      We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.

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    Industry Experience

    Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.

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    Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Services provided

    19% Call Center Services
    61% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    80% Answering services
    20% Inbound appointment scheduling

    Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.
    • Call Waiting Support for Telecommunications Service
      4.5 Nov 2, 2017

      There are no cons, but they are very reliable. Their reliability is their greatest strength.

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    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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  • (we)Vcare Customers Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    (we)Vcare Customers specializes in Contact Center Services, offering comprehensive 24/7 customer support, including Customer Support Services, Inbound Call Center, and Customer Care Services. Their reviews highlight a 100% positive feedback rate, praising their seamless workflow integration, proactive communication, and exceptional customer service, which significantly improved customer satisfaction and retention.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Customer Support for Software Dev Co

    5.0 — (we)Vcare Customers provided 24/7 customer support for a software development company. The team managed technical and non-technical inquiries and assisted with customer onboarding and issue Read more
    Read 1 Review

    Industry Experience

    Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.

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    Information technology Software

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    France (1) Netherlands (1)
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  • Empire Global Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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    Industry Experience

    Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.

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    Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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  • VoiceStamps Logotype

    VoiceStamps

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    30% Business Consulting
    20% Unified Communications Consulting & SI

    Focus Areas

    100% Answering services

    VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Dialing Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.

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    Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Biomedical Company

    5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more
    Read 1 Review

    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Infinit-O Logotype

    Infinit-O

    4.1 4 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Infinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised Infinit-O for delivering high-quality work, emphasizing their efficiency and effectiveness in customer service. One client noted, 'It's been a pleasure working with them and they have been very helpful to our business,' while another highlighted their ability to 'give quick and efficient support' with no complaints. Overall, the sentiment reflects strong satisfaction with the quality of service provided, reinforcing Infinit-O's reputation as a reliable partner.
    • Order Processing for Entertainment Company
      4.0 Nov 2, 2017

      It's been a pleasure working with them and they have been very helpful to our business. Quality service.

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    1 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Order Processing Assistance for Business Service

    5.0 — Read more
    Read 4 Reviews

    Industry Experience

    Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.

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    Healthcare Other Industry Arts, entertainment & music Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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  • Talk2Rep Logotype

    Talk2Rep

    4.0 6 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Talk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.

    See all 6 projects

    Reviews mention Unique expertise

    Clients express a strong sentiment regarding Talk2Rep's unique expertise, highlighting their dependability and efficiency. One client rated their services a perfect 10 out of 10 for customer service and communication, noting significant time savings of 20 hours per month. Another client emphasized their reliability, stating they avoid 50% of prior workload and save approximately $1,000 monthly. Overall, feedback reflects confidence in Talk2Rep's capabilities and a strong endorsement of their services.
    • Call Management System Services for Tech Firm
      3.5 Nov 2, 2017

      The service provider uses a good system, indicating a level of expertise in their operational processes. This suggests their ability to maintain effective and reliable systems is a core strength.

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    1 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Health Care Online Customer Support

    4.5 — Read more
    Read 5 Reviews

    Industry Experience

    Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.

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    Other Industry Human Resources Advertising & marketing Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    25% Call Center Services
    20% Sales Outsourcing
    15% Customer Service Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    78% Answering services
    22% Inbound appointment scheduling

    Tafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.

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    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Higher Education Institute

    4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
    Read 1 Review

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Call Center Services
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Customer Service Outsourcing
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Healthcare Company

    5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
    Read 1 Review

    Industry Experience

    Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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    More responsive than most other service providers

    Technosys IT Management Pvt. Ltd. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Kore BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Dallas, TX

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% HR Outsourcing

    Focus Areas

    60% Answering services
    30% Inbound appointment scheduling
    10% Virtual receptionist

    Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Kore BPO has received overwhelmingly positive feedback for their answering services, with 100% of reviewers noting their effective communication and commitment to targets. Clients appreciate the good value for cost and the alignment of company values. Specific outcomes include an increase in quality applicants and efficient project management. Reviewers report satisfaction with Kore BPO's ability to handle calls and appointments seamlessly, with no significant areas for improvement mentioned.

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    Industry Experience

    Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.

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    Education Consulting IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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    United States (2) England (1)
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  • Acquirex Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pune, India

    Services provided

    10% Call Center Services
    30% IT Strategy Consulting
    20% Sales Outsourcing +4
    15% Business Consulting
    10% Back Office Outsourcing
    10% IT Managed Services
    5% Marketing Strategy

    Focus Areas

    35% Answering services
    50% Inbound appointment scheduling
    15% Virtual receptionist

    Acquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.

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    Reviews mention Open to feedback

    Clients have expressed a positive sentiment regarding Acquirex's openness to feedback, noting their flexibility in accommodating changes suggested by the client. One reviewer highlighted that Acquirex does not make unrealistic promises concerning timelines and budgets, which reflects their commitment to transparent communication. Overall, the feedback indicates satisfaction with their responsiveness and adaptability throughout the project.
    • IT Managed Services & Sales Support for Home Solutions Co
      5.0 May 13, 2026

      Open to changes made from our end, they don't give fake promises on timeline and budget. Daily calls were scheduled to discuss the progress and changes. Open to changes made from our end, they don't give fake promises on timeline and budget.

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    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Acquirex for its structured and agile project management, timely delivery, and strong communication. One client highlighted securing four national distributors and significant cost savings, while another noted a 30% increase in sales and a user-friendly back-office framework. Overall sentiment is highly positive, with clients appreciating the company's cultural fit, leadership, and willingness to adapt, although some suggested that more B2B leads could enhance their experience.
    Read 2 Recent Reviews

    Industry Experience

    Acquirex has demonstrated expertise in the Beauty and eCommerce industries, providing backend operations for a DTC menstrual cup brand and IT support for a home solutions company. Clients praised their structured project management, timely delivery, and ability to enhance sales, with a notable 30% increase in one case. Overall sentiment is highly positive, highlighting Acquirex's affordability, adaptability, and strong communication, making them a suitable partner for businesses in these sectors.

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    Beauty eCommerce

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    India (1) United States (1)
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  • MARS EC Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cairo, Egypt

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

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    Industry Experience

    MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.

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    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Customer Service Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

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    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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  • ChatPandas Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    ChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised ChatPandas for their exceptional customer support, highlighting improvements in metrics such as chat approval scores and increased business hours. Specific feedback noted the team's proactive approach and willingness to learn, contributing to a seamless customer experience. Clients appreciated the integrity of the leadership and the quality of training provided to agents. Overall, sentiment remains highly positive, with suggestions for minor improvements in process simplicity.
    Read 2 Recent Reviews
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for RV Rental Company

    5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read more
    Read 2 Reviews

    Industry Experience

    ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.

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    Consumer products & services
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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    Reviews mention Innovative

    Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.

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    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound & Outbound Information Management Service for Education Company

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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    Reviews mention Puts the customer first

    A1 Call Center demonstrates a strong commitment to customer-centric service, as highlighted by client feedback emphasizing their exceptional customer service and quick response times. One client noted they save $2,000 monthly and 20 hours of work due to A1's efficiency, further underscoring the value provided. Overall, the sentiment is highly positive, with clients expressing satisfaction and no significant areas for improvement identified.
    • Contract Negotiation Services for Legal Company
      4.5 Nov 2, 2017

      The service provider's strength is customer service. They are amazing.

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    Industry Experience

    The provider demonstrates significant expertise across various industries, including Legal, Telecommunications, and other sectors. Clients commend their strengths in customer service, efficiency, and relationship management, resulting in substantial cost savings and improved communication. Overall sentiment reflects satisfaction and trust, particularly in the Legal and Telecommunications industries. Potential clients in these sectors seeking reliable outbound services and enhanced customer interaction may find this provider a suitable match.

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    Legal Other Industry Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and value for money, noting significant cost savings, such as $2,000 and $100,000 per month. One client emphasized that the service provider offers 'better prices' and a 'standard' pricing structure, while another highlighted their 'premium' service quality. Overall, the sentiment is positive, with clients appreciating the efficiency, customer service, and the financial benefits of partnering with the company.
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    Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
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  • Kexxel BPO Logotype

    Kexxel BPO

    4.5 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Kexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.

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    Reviews mention Timely

    The feedback regarding Kexxel BPO's timeliness is overwhelmingly positive. One client noted that the team completed their project ahead of a narrow timeline, demonstrating exceptional efficiency. Additionally, the communication was highlighted as fluid, with the team working beyond regular hours to accommodate international clients. Overall, clients expressed satisfaction with the timely delivery of reports and surveys, indicating a strong commitment to meeting deadlines and responding to client needs.
    • Customer Survey & Analysis for Tech & Consulting Company
      4.5 Jan 13, 2024

      The team completed the task before the deadline. The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements.

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    0 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Software Company

    5.0 — A software company outsources their call center services to Kexxel BPO. The team provides the client access to the tools, workspace, and resources needed to set up a call center operation. Read more
    Read 1 Review

    Industry Experience

    Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.

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    Consulting

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
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  • Rooqet Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49
    Yerevan, Armenia

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    40% Sales Outsourcing

    Focus Areas

    100% Answering services

    Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

    See all 1 projects

    Industry Experience

    Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.

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    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    43% Answering services
    43% Virtual receptionist
    14% Inbound appointment scheduling

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Answering services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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    Reviews mention Easy to work with

    Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.
    • Customer Support for Lithuanian Digital Agency
      5.0 Jul 12, 2018

      We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.

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    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

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    Select Industry to see insights

    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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    Lithuania (1) United States (1)
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  • Gabbyville Logotype

    Gabbyville

    3.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

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    Industry Experience

    Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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  • Hi-Deas Expedient Solutions Limited Logotype

    4.5 1 review
    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Loans & Investments Company

    4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
    Read 1 Review

    Industry Experience

    Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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  • Cosmic Sounds - Dubbing Voice Over Company Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Transcription +1
    20% Translation

    Focus Areas

    100% Answering services

    Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

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    Industry Experience

    Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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  • Answer America Logotype

    4.4 6 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Willow Grove, PA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

    See all 6 projects

    Reviews mention High-quality work

    Clients commend Answer America for delivering high-quality work that significantly enhances their business operations. One client noted a 37% increase in revenue due to effective outbound services, highlighting the excellent communication and collaboration provided. Another emphasized the efficiency and flexibility of their inbound call services, allowing staff to focus on other responsibilities while ensuring a positive caller experience. Overall, the sentiment reflects strong satisfaction with the quality and impact of the services rendered.
    • Telesales & Lead Generation for Hospitality Company
      5.0 Nov 2, 2017

      They are on our side through it all. They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers. They have much better services compared to their competitors.

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    • Appointment Scheduling for Education Organization
      3.5 Nov 2, 2017

      The partnership has helped our staff focus on other duties and still provide those who call with accurate information and a positive caller experience. The service is affordable, efficient, and flexible to our needs.

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    2 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telesales & Lead Generation for Hospitality Company

    5.0 — Read more
    Read 6 Reviews

    Industry Experience

    Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.

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    Select Industry to see insights

    Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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    Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)
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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

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    Reviews mention Great project management

    Clients have expressed high satisfaction with AnswerFront's project management, highlighting their structured approach and effective communication. One client noted that AnswerFront provided regular updates and broke the project into manageable milestones, fostering confidence in progress. Additionally, the company's ongoing support post-implementation was praised, demonstrating a commitment to client satisfaction. Overall, the sentiment reflects exceptional project management capabilities, contributing to increased operational efficiency and client satisfaction.
    • Customer Service Outsourcing for Marketing Company
      5.0 Aug 1, 2024

      They used a structured approach to track progress, breaking the project into manageable milestones. Regular updates were provided at each stage, keeping us informed and confident about the project’s progress. AnswerFront demonstrated exceptional project management throughout our collaboration.

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    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Sales Outsourcing for Consulting Co

    5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
    Read 2 Reviews

    Industry Experience

    AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.

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    Select Industry to see insights

    Advertising & marketing Human Resources Business services Home Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

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    Reviews mention Communicative

    Digital Jockey Private Limited has received positive feedback regarding their communication skills. Clients have noted their 'timely communication and follow-up,' highlighting the team's dedication to providing daily updates and feedback via Google Drive. This responsive approach has contributed to a productive workflow and overall satisfaction with their services, suggesting that they are highly communicative and attentive to client needs.
    • Leads Filtering & Prospecting for Earthing Mfg Company
      5.0 Feb 11, 2021

      The team was giving daily updates of the call and also feedback was given on google drive. Timely communication and followup were most impressive about this company.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • Patient Connect Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Staffing

    Focus Areas

    100% Answering services

    Patient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Patient Connect has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight their fast communication, professionalism, and expertise in handling call center operations, particularly in the healthcare sector. One reviewer noted a significant reduction in missed calls, indicating a strong impact on client operations. The alignment of company values and excellent customer support were also emphasized as key strengths. No negative feedback was reported, showcasing their effectiveness and reliability.

    Read Most Recent Review

    Industry Experience

    Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    14% Call Center Services
    30% Back Office Outsourcing
    16% Customer Service Outsourcing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% PEO/Employee Leasing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

    See all 4 projects

    Reviews mention High-quality work

    Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.
    • Payment Processing for Mid-sized IT Firm
      3.5 Aug 12, 2017

      The service provider's strength is that they must process accurately.

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    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for IT Company

    5.0 — Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)
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  • VRtelemarketers Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    VRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.

    See all 2 projects

    Industry Experience

    VRtelemarketers has demonstrated expertise in the financial services and staffing/recruiting industries. Clients in financial services praised their ability to enhance customer satisfaction, improve retention, and streamline operations through efficient call center support. In the staffing sector, they excelled in candidate engagement and communication, significantly reducing time-to-fill for positions. Overall, feedback highlights VRtelemarketers' strong project management, dedication to customer service, and adaptability, making them a suitable partner for businesses seeking improvement in customer interaction and recruitment processes.

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    Select Industry to see insights

    Financial services Other industries

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.
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    Luxembourg (1) United Arab Emirates (1)
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  • Servixer, LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    10% Call Center Services
    30% Transcription
    25% Social Media Marketing +3
    15% Digital Strategy
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    63% Answering services
    37% Inbound appointment scheduling

    Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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    Industry Experience

    Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

    See all 3 projects
    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    The Agentsy BPO has received overwhelmingly positive feedback for their Answering services, with clients reporting a 300% increase in membership and 100% growth in bookings and revenue. Additionally, 100% of reviews praise their strong communication, cultural fit, and consistent delivery of results. Clients express high satisfaction and loyalty, indicating no significant areas for improvement. Overall sentiment reflects a professional and effective partnership, contributing significantly to clients' business success.

    Read Most Recent Review

    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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  • Maxtech Data House Private Limited Logotype

    Maxtech Data House Private Limited

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    10% Call Center Services
    50% Finance & Accounting Outsourcing (FAO)
    10% Accounting +3
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Logistics & Supply Chain Consulting

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Maxtech Data House Private Limited is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center services, as well as Customer Care Services. Their reviews reflect 100% positive feedback for their ability to deliver expected results and generate significant business, with many clients highlighting their effective team model and satisfactory customer care services.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.
    • Accounting & Data Entry for Organization
      5.0 May 16, 2020

      The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls. Read more
    Read 1 Review

    Industry Experience

    Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.

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    Select Industry to see insights

    Business services Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
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  • DigiReps.co Logotype

    DigiReps.co

    5.0 4 reviews
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    50% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    DigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.

    See all 4 projects

    Reviews mention Great team

    Clients express a strong sentiment regarding the team at DigiReps.co, highlighting their effectiveness and responsiveness. One client noted their communication was 'great' and described the team as a 'true extension' of their own. Additionally, the flexibility and quality of talent were particularly impressive, indicating a well-aligned culture and capability to meet client needs. Overall, feedback reflects a high level of satisfaction with the team's performance and collaboration.
    • Sales Outsourcing for Biotechnology Company
      5.0 Apr 30, 2025

      Very effective and responsive and communication was great and a true extension of our team. We're impressed with their flexibility, responsiveness, and quality of talent.

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    Industry Experience

    DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.

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    Select Industry to see insights

    Other Industry Legal Cannabis Construction

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.
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    Houston, Texas (1) Denver, Colorado (1) Honolulu, Hawaii (1)
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  • Xplore-Tech Logotype

    Xplore-Tech

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    30% Call Center Services
    25% Back Office Outsourcing
    25% Transcription +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Order Processing for Technology Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

    See all 12 projects

    Reviews mention Adaptable

    Clients have praised Magellan Solutions Outsourcing Inc for their adaptability in meeting changing business needs. One client noted that their ability to quickly adjust services has been a significant strength, resulting in improved billing accuracy and dealer locator services. However, there is a suggestion for improvement in providing a more personalized approach to enhance customer experience. Overall, the sentiment regarding adaptability is positive, highlighting their responsiveness to client requirements.
    • Claims Processing for Enterprise Consumer Products Firm
      4.0 Aug 12, 2017

      Being able to quickly adapt to changing business needs is a strength. This adaptability has positively impacted our operational efficiency. The provider's ability to modify their approach as our requirements evolved has been beneficial.

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    3 of 10 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Phone & Customer Support Services for Retail Company

    5.0 — Read more
    Read 10 Reviews

    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Elegance Outsource Pvt Ltd has received overwhelmingly positive feedback for their answering services, with 90% of reviewers highlighting increased call volume and customer satisfaction. Clients appreciate the company's 24/7 availability, flexibility, and strong communication skills. Notably, one reviewer noted improved operational efficiency and reduced costs. However, a few suggested the need for a single point of contact to streamline communication. Overall, the sentiment reflects a strong alignment of company values and high-quality service delivery.

    Read Most Recent Review

    Industry Experience

    Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.

    Read All Reviews

    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
    Read All Reviews
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  • Mango Bibo LLC Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    50% Call Center Services
    50% Staffing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Mango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Law Firm

    5.0 — Mango Bibo LLC has been hired by a law firm to answer calls and direct them to the appropriate person within the company. The team has also implemented a call tracker form and assisted with Read more
    Read 1 Review

    Industry Experience

    Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.

    Read All Reviews

    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    Focus Areas

    100% Answering services

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

    See all 4 projects

    Reviews mention Accessible

    Clients have noted that NICE inContact enhances accessibility of information, facilitating better communication between clients. One reviewer emphasized that their service provides updated tools and good support, contributing positively to the overall experience. The sentiment surrounding accessibility is overwhelmingly positive, with clients expressing satisfaction in how the service improves their operational efficiency and customer service capabilities.
    • IVR Services
      4.5 Dec 21, 2017

      What I can say is that it facilitates more accessibility of information between clients.​​​​​​​ They offer updated tools, good support, and competitive prices.​​​​​​​

      Read Full Review
    Read All Reviews

    Industry Experience

    NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.

    Read All Reviews

    Select Industry to see insights

    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
    Read All Reviews

    View projects from:

    Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)
    View Profile
  • LEO Trading Agency Logotype

    4.5 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cairo, Egypt

    Services provided

    35% Call Center Services
    35% HR Outsourcing
    30% Recruitment Process Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

    See all 2 projects

    Industry Experience

    LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
    Read All Reviews
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    30% Call Center Services
    55% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    @liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

      Read Full Review
    Read All Reviews
    1 of 3 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting for Transportation Business

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Transportation Other Industry

    View projects from:

    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
    View Profile
  • Sunshine1 Logotype

    3.5 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Services provided

    64% Call Center Services
    25% Back Office Outsourcing
    11% Customer Service Outsourcing

    Focus Areas

    46% Answering services
    31% Virtual receptionist
    23% Inbound appointment scheduling

    Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

    See all 1 projects

    Industry Experience

    Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
    Read All Reviews
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    19% Call Center Services
    68% Customer Service Outsourcing
    13% Back Office Outsourcing

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

    See all 7 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
    Read 1 Review

    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
    Read All Reviews
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  • My Receptionist Logotype

    4.3 33 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

    See all 33 projects

    Reviews mention Well-organized projects

    Clients have consistently praised My Receptionist for their well-organized project management and efficient handling of high call volumes. One client noted their organization and quick responsiveness, stating they save 15 hours and over $1,200 monthly. Additionally, the client emphasized that My Receptionist is 'very helpful and worth the extra cost,' highlighting their effectiveness in enhancing customer service.
    • Customer Service Call Center Management for Large Company
      3.0 Nov 2, 2017

      They are organized, quick, and easy to work with. This demonstrates their ability to manage projects efficiently and deliver results promptly.

      Read Full Review
    Read All Reviews
    10 of 33 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Answering and Customer Support for Education Company

    4.5 — Read more
    Read 33 Reviews

    Industry Experience

    My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.

    Read All Reviews

    Select Industry to see insights

    Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (28) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
    Read All Reviews
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  • Turn Key Receptionist Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

    See all 8 projects

    Reviews mention Timely

    Clients express a positive sentiment regarding Turn Key Receptionist's timeliness, noting their capability to respond to inquiries promptly, typically within 3-5 rings. One client appreciated their good communication and quick action in addressing feedback, which contributed to increased client reschedules and new bookings. Overall, clients find the company's responsiveness to be a significant strength, enhancing their operational efficiency.
    • Call Center Services for Massage Company
      5.0 Apr 26, 2023

      Their project management was effective; they delivered items on time and maintained good communication. They were responsive to our needs, demonstrating customer empathy and a willingness to take action quickly. We communicate regularly to improve processes and review the service quarterly.

      Read Full Review
    Read All Reviews
    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Turn Key Receptionist has received overwhelmingly positive feedback for their answering services, with 100% of reviewers highlighting their prompt call handling and professional customer experience. Clients appreciate their alignment with company values and effective communication, reporting that they seamlessly integrated into existing operations. Notably, one client emphasized their 'can-do attitude' and commitment to urgency, enhancing the overall support for their business needs. There are no reported areas for improvement, underscoring their strong impact and reliability.

    Read Most Recent Review

    Industry Experience

    Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
    Read All Reviews
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  • Leads at Scale Logotype

    4.3 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Leads at Scale is a telemarketing services company providing Contact Center Services, specializing in outbound call center and appointment setting. They are praised for doubling appointment rates compared to other vendors, with 100% positive feedback on their personalized and hands-on approach. Both reviewers highlight their exceptional communication and effective lead generation capabilities.

    See all 2 projects

    Reviews mention Communicative

    The feedback regarding Leads at Scale highlights their strong communication skills and responsiveness. Clients noted that team members, particularly Amanda and John, were consistently communicative and approachable, facilitating effective project management. One client emphasized the importance of their weekly calls, which kept the project on track. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, contributing to successful collaboration and project outcomes.
    • Outreach Services for Marketing Consultancy Company
      4.5 Oct 22, 2021

      Verbal and email tool sets. Good communicators.

      Read Full Review
    • Cold Calling for Healthcare Center
      4.0 Sep 22, 2021

      Their project management is great. We have weekly calls with Amanda, who is super communicative. The cold calling specialist is also responsive and always emails me if they have any questions.

      Read Full Review
    Read All Reviews
    0 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach Services for Marketing Consultancy Company

    4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach.  Read more
    Read 2 Reviews

    Industry Experience

    Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Helpware CX
4 Simply Contact
5 Remote CoWorker
6 Big Outsource
7 Fusion CX
8 EverHelp
9 Welsend
10 Blue Valley Marketing
11 Boldr.
12 WOW24-7
13 XACT
14 LimTC
15 Valoris Center

List of the Best Answering Services Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    40% Answering services
    70% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    37.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  4. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  8. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  9. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  10. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  11. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  12. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.9/40.0
    19/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  13. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    30% Answering services
    50% Other
    View Profile Visit Website
  14. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    38.5/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  15. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.9/40.0
    17.2/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  16. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  17. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  18. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.6/40.0
    16/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  20. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  22. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  23. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  24. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.5/40.0
    18/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  25. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  26. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  27. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  28. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  29. FlairsTech Logotype

    FlairsTech

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Ability to deliver

    33.4/40.0
    16.6/20 Reviews
    8.7/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  30. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Answering Service Company FAQs

Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

  1. SupportYourApp

  2. Simply Contact

  3. Hugo Inc.

  4. Helpware CX

  5. Remote CoWorker

  6. LimTC

  7. Big Outsource

  8. Blue Valley Marketing

  9. Fusion CX

  10. Welsend

  11. XACT

  12. Boldr.

  13. A-SALES AB

  14. Valoris Center

  15. MarKam Solutions

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