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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Undisclosed
    Undisclosed
    2 - 9
    Winnipeg, Canada
    Service Focus
    Inbound Services

    "We were impressed with Jeremy Chen Sales' professionalism."

    • Consultant, Digital Performance Agency
  • Hefei Wisfly Information Technology Co., Ltd.

    Hefei Wisfly Information Technology Co., Ltd.

    Beyond the Self, Pursuit of Excellence

    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China
    Service Focus
    Inbound Services

    "Their service quality and deliverables exceed expectations."

    • Owner, Publishing Company
  • Vicky Virtual

    Vicky Virtual

    Elevate Your Law Firm

    $1,000+
    < $25 / hr
    10 - 49
    Chicago, IL
    Service Focus
    Inbound Services

    "I couldn't be happier with how well Vicky Virtual works for us."

    • Chief Marketing Technologist, MCON, LC
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  • BOSS HealthCare

    BOSS HealthCare

    Unique customized cost saving program.

    $1,000+
    < $25 / hr
    50 - 249
    Chennai, India
    Service Focus
    Inbound Services

    "It is the best service."

    • Manager, IT Industry Firm
  • 2ndOffice Limited

    2ndOffice Limited

    Office Spaces and Outsourcing Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Couva, Trinidad and Tobago
    Service Focus
    Inbound Services

    "They had professional communication throughout the entire process."

    • Owner, Source It Cooling Company
  • Answer California

    Answer California

    Solutions. Trust. Dependability.

    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA
    Service Focus
    Inbound Services

    "They get responses easily."

    • IT Manager, Information Technology Company
  • Exela (formerly SourceHOV)

    Exela (formerly SourceHOV)

    People. Knowledge. Innovation.

    $1,000+
    < $25 / hr
    10,000+
    Irving, TX
    Service Focus
    Inbound Services

    "I would work with them anytime."

    • Finance Manager, Business Services Company
  • VirtusaPolaris

    VirtusaPolaris

    Accelerating Business Outcomes

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chennai, India
    Service Focus
    Inbound Services

    "This is a dependable telephony system and it's reliability is excellent. We haven’t encountered any downtime. "

    • IT Manager, Business Firm
  • TaskUs

    TaskUs

    The answer is Us.

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA
    Service Focus
    Inbound Services

    At TaskUs, we promise four things: people, process, technology and transformational growth. As a progressive, new-age outsourcer, we are flexible, agile & quick to respond to clients’ shifting…

    More

  • ProComm

    ProComm

    CREATING TELESERVICE SOLUTIONS

    $1,000+
    < $25 / hr
    10 - 49
    Palo Alto, CA
    Service Focus
    Inbound Services

    "Their employees have strong communication skills."

    • Customer Service Manager, Telecommunications Firm
  • 89Bots.com

    89Bots.com

    Automated Answering, Lead Generation, and Sales.

    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA
    Service Focus
    Inbound Services

    "We had different previous experiences but this time we were fully satisfied."

    • Founder, Software Consulting Company
  • Perfect Data Entry

    Perfect Data Entry

    Professional Data Entry Services

    $1,000+
    < $25 / hr
    250 - 999
    Bradenton, FL
    Service Focus
    Inbound Services

    "They get the work done and in a timely manner."

    • Customer Service Manager, Automotive Organization
  • PowerSellers

    PowerSellers

    Fueling Lead generation and closing sales

    $10,000+
    Undisclosed
    2 - 9
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "PowerSellers' flexibility is was impressed me the most."

    • Regional Buyer, Barry Callebaut
  • Cerebra LPO

    Cerebra LPO

    Your E-waste Solutions Expert

    $1,000+
    < $25 / hr
    10 - 49
    Bengaluru, India
    Service Focus
    Inbound Services

    /*-->*/
    "I am totally satisfied with the service offered by this company.

    • Business Development Executive, Manufacturing Company
  • EXL Service

    EXL Service

    OPERATIONS MANAGEMENT ANALYTICS

    $1,000+
    < $25 / hr
    10,000+
    New York, NY
    Service Focus
    Inbound Services

    "[O]ur experiences have been largely positive and have been helpful in achieving our goals and vision casting."

    • HR Manager, Education Organization
  • $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India
    Service Focus
    Inbound Services

    "My production has increased and work efficiency also increased."

    • Managing Director, Saravana Fibres Private Limited
  • Harris BPO

    Harris BPO

    Optimising your profits by outsourcing.

    $1,000+
    < $25 / hr
    250 - 999
    Slough , United Kingdom
    Service Focus
    Inbound Services

    "All the services they have provided so far are of excellent quality."

    • IT Director, Information Technology Company
  • Medical PA

    Medical PA

    Medical Reception Services - so you stay focused

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, United Kingdom
    Service Focus
    Inbound Services

    “Our patients love them and compliment how professional they are.”

    • Podiatrist & Owner, RP Podiatry
  • BPM CONSULTING SAS

    BPM CONSULTING SAS

    Experiencias colaborativas con tus clientes

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia
    Service Focus
    Inbound Services

    BPM CONSULTING SAS, es una compañía colombiana con más de 17 años de experiencia que ofrece servicios de Contact Center, Outsourcing de Tecnologías de Información, Pasarela de Pagos y Facturación y…

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  • DSG

    DSG

    We ❤️ Doing Something Great

    $1,000+
    < $25 / hr
    250 - 999
    Johannesburg, South Africa
    Service Focus
    Inbound Services

    With a 24 year digital track record, we enable businesses to optimise how they serve customers across a continually connected world. We offer an integrated Digital Customer Experience and Technology…

    More

  • Konnektors

    Konnektors

    Optimizing Business Opportunities

    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines
    Service Focus
    Inbound Services

    "Nothing was accomplished from this project."

    • Executive, Pharma search Partners
  • W&T Solutions

    W&T Solutions

    You Demand it, We have it!

    $1,000+
    < $25 / hr
    2 - 9
    London, United Kingdom
    Service Focus
    Inbound Services

    "I was really impressed by how they were willing to develop a website better than the mockups I shared with them."

    • Founder, ODS Dispatch
  • A&A Communications

    A&A Communications

    Your Source for Remote Live Receptionists.

    $1,000+
    < $25 / hr
    10 - 49
    Silver Spring, MD
    Service Focus
    Inbound Services

    "They are professional and have friendly customer service."

    • Manager, Real Estate Firm
  • Numa

    Numa

    A new kind of answering service

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA
    Service Focus
    Inbound Services

    "Their customer service is fantastic."

    • President & Stylist, Salon on Barry
  • BillingParadise

    BillingParadise

    Revenue Cycle Masters

    $1,000+
    < $25 / hr
    50 - 249
    Diamond Bar, CA
    Service Focus
    Inbound Services

    /*-->*/
    "With their knowledge, we actually end up making more money.

    • Director, Health Company
  • Statco

    Statco

    HIGH-VOLUME, HIGH-QUALITY, TIMELY DATA PROCESSING

    $1,000+
    < $25 / hr
    10 - 49
    Austin, TX
    Service Focus
    Inbound Services

    "Their service is impeccable, top of the class."

    • Business Development Owner, Real Estate Company
  • VA Talks

    VA Talks

    One Stop Virtual Shop

    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India
    Service Focus
    Inbound Services

    /*-->*/
    "They are good and fast.

    • IT Manager, Manufacturing Company
  • Redial BPO Call Center

    Redial BPO Call Center

    Rethinking your day to day operations.

    $50,000+
    Undisclosed
    250 - 999
    San Diego, CA
    Service Focus
    Inbound Services

    Redial is a full-service nearshore business processing operations (BPO) company. Redial was founded in 2017 and since then has gained over 800+ seats across our 4 locations in Mexico and South Africa…

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  • MedValue

    MedValue

    An Inc. 500 Company.

    $1,000+
    < $25 / hr
    2 - 9
    Oak Brook, IL
    Service Focus
    Inbound Services

    "They provide great client attention and good service."

    • Human Resources Manager, Manufacturing Company
  • Cimmons Integrated Services Private Limited

    Cimmons Integrated Services Private Limited

    BPO, BPM, & CALL CENTER SERVICES IN BANGALORE

    $5,000+
    $50 - $99 / hr
    250 - 999
    Bengaluru, India
    Service Focus
    Inbound Services

    Cimmons is a leading BPO, BPM, and call center service provider in Bangalore – Bengaluru. We offer various call center services such as ✓ Inbound Call Center Services ✓ Outbound Call Center Services…

    More

  • Navigant PACE

    Navigant PACE

    TAILORED SOLUTIONS FOR COMPLEX CLAIMS

    $1,000+
    < $25 / hr
    10 - 49
    Hamilton Township, NJ
    Service Focus
    Inbound Services

    /*-->*/
    "Our company has grown since we partnered with this organization.

    • IT Director, Information Technology Company
  • Motif

    Motif

    INTELLIGENT OUTSOURCING

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Mateo, CA
    Service Focus
    Inbound Services

    Motif, Inc. is one of the world's top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail, travel, financial…

    More

  • $10,000+
    < $25 / hr
    50 - 249
    Lahore, Pakistan
    Service Focus
    Inbound Services

    Telos, a dynamic company founded in 2017, has swiftly established itself as a premier specialist in providing exceptional answering services, chat support, and email support solutions. With a…

    More

  • High Standards Technology, Inc.

    High Standards Technology, Inc.

    Transforming the information Technology Management

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX
    Service Focus
    Inbound Services

    “They’ve been there for us through disasters, being always on top of everything and making us their priority.”

    • Owner, Charlie's Plumbing, Inc.
  • BigArena Fulfillment

    BigArena Fulfillment

    Your trusted e-commerce fulfillment center

    Undisclosed
    Undisclosed
    50 - 249
    Plovdiv, Bulgaria
    Service Focus
    Inbound Services

    “I’m impressed with BigArena Fulfillment’s software and their positive attitude towards us as clients.”

    • CEO & Co-Owner, InaEssentials
  • Exactus

    Exactus

    Exacting accountability.

    $1,000+
    < $25 / hr
    50 - 249
    Mumbai, India
    Service Focus
    Inbound Services

    "They do a great job."

    • Finance Associate, Financial Services Organization
  • $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria
    Service Focus
    Inbound Services

    Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and…

    More

  • Kareo

    Kareo

    Finally, technology that doesn't get in the way.

    $1,000+
    < $25 / hr
    250 - 999
    Irvine, CA
    Service Focus
    Inbound Services

    /*-->*/
    "I love this service.

    • Administration Manager, Transportation Company
  • onebox

    onebox

    One Number. One Solution.

    $1,000+
    < $25 / hr
    10 - 49
    United Kingdom
    Service Focus
    Inbound Services

    "Their easy-to-use and deployment of services are their strengths."

    • Senior Manager, IT Firm
  • Worldwide Call Centers

    Worldwide Call Centers

    Sourcing...Simplified

    $1,000+
    < $25 / hr
    2 - 9
    Colorado Springs, CO
    Service Focus
    Inbound Services

    "They are very reliable."

    • Sales Manager, Hospitality Company
  • EGA Connect

    EGA Connect

    Excellence, Client Focus, Integrity, Commitment.

    $1,000+
    < $25 / hr
    10 - 49
    Sarajevo, Bosnia and Herzegovina
    Service Focus
    Inbound Services

    “They put the client at ease with their knowledge, skills, and quality service.”

    • Former Photography Services Consultant, Cruise Line
  • Apex Global

    Apex Global

    Redefining Quality

    $1,000+
    < $25 / hr
    2 - 9
    Austin,
    Service Focus
    Inbound Services

    "They have a penchant for innovation and in-depth knowledge of outbound call services and digital marketing."

    • CEO, Hello International Marketing Solution
  • Intrust Global

    Intrust Global

    Knowledge and Legal Services.

    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India
    Service Focus
    Inbound Services

    "They are experts who are highly skilled in their fields."

    • Finance President, Education Organization
  • Incept

    Incept

    We bring the human element back to CX

    $1,000+
    Undisclosed
    250 - 999
    Canton, OH
    Service Focus
    Inbound Services

    Incept brings true conversational marketing back to customer experience to improve the outcome of customer interactions, promote and protect your brand, and accelerate growth.

    We’ve worked with…

    More

  • Answer4u

    Answer4u

    The UK's Leading 24 Hr Telephone Answering Service

    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , United Kingdom
    Service Focus
    Inbound Services

    Why do our clients view us as the UK's leading Telephone Answering Service?

     

    It's simple really...We care about their business!

     

    Answer4u's reputation as the UK's leading…

    More

  • Noida Exim

    Noida Exim

    Call Center Outsourcing Services Provider India

    $1,000+
    < $25 / hr
    250 - 999
    Noida, India
    Service Focus
    Inbound Services

    At Noidaexim, we provide a wide range of call center outsourcing services to meet the requirements of different types of businesses. Our call center solutions are time-tested and can be utilized by…

    More

  • NETbilling

    NETbilling

    Putting You In Charge

    Undisclosed
    Undisclosed
    50 - 249
    Santa Clarita, CA
    Service Focus
    Inbound Services

    Since 1998, NETbilling has provided transaction processing services to thousands of internet merchants and companies of all sizes. NETbilling's flexible solutions process credit cards, electronic…

    More

  • Shandong Zhishun Network Technology Co., Ltd.

    Shandong Zhishun Network Technology Co., Ltd.

    Do marketing promotion, just go for Zhishun.

    Undisclosed
    Undisclosed
    50 - 249
    Linyi, China
    Service Focus
    Inbound Services

    "Their efficiency and professional technology utilization have made a profound impact on us."

    • Head of Propaganda, Import and Export Company
  • SignMore

    SignMore

    Build Better Connections

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service Focus
    Inbound Services

    24/7 people-first solutions for real estate success.

     

    You can’t duplicate yourself. Day or night, SignMore’s property-focused receptionists are here to handle your calls, schedule your…

    More

  • BPO VA - Out of Business

    BPO VA - Out of Business

    RELIABLE REMOTE STAFFING SOLUTIONS

    $1,000+
    < $25 / hr
    10 - 49
    Perth, Australia
    Service Focus
    Inbound Services

    "This is a high quality and necessary service for companies."

    • Finance Director, Business Services Company

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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