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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.
Ratings Updated: May 1, 2026
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List of the Best Answering Services Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)
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  • Empire Global Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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    Industry Experience

    Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.

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    Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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  • VoiceStamps Logotype

    VoiceStamps

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    30% Business Consulting
    20% Unified Communications Consulting & SI

    Focus Areas

    100% Answering services

    VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Dialing Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.

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    Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Biomedical Company

    5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more
    Read 1 Review

    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Infinit-O Logotype

    Infinit-O

    4.1 4 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Infinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised Infinit-O for delivering high-quality work, emphasizing their efficiency and effectiveness in customer service. One client noted, 'It's been a pleasure working with them and they have been very helpful to our business,' while another highlighted their ability to 'give quick and efficient support' with no complaints. Overall, the sentiment reflects strong satisfaction with the quality of service provided, reinforcing Infinit-O's reputation as a reliable partner.
    • Order Processing for Entertainment Company
      4.0 Nov 2, 2017

      It's been a pleasure working with them and they have been very helpful to our business. Quality service.

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    Industry Experience

    Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.

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    Healthcare Other Industry Arts, entertainment & music Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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    Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)
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  • Talk2Rep Logotype

    Talk2Rep

    4.0 6 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Talk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.

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    Reviews mention Reliable

    Clients consistently describe Talk2Rep as a reliable service provider. One client emphasized their dependability, stating, 'They are very dependable and we have had no issues with them.' Another review highlighted their reliability as a key strength, noting 'Reliability, cost, effective hours, quality technology, and overall savviness.' Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients expressing satisfaction in their consistent performance and support.
    • Billing Services for Marketing Service
      4.5 Aug 12, 2017

      They are very dependable and we have had no issues with them.

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    • Online Customer Support for Business Service
      5.0 Aug 12, 2017

      Reliability, cost, effective hours, quality technology, and overall savviness.

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    1 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Health Care Online Customer Support

    4.5 — Read more
    Read 5 Reviews

    Industry Experience

    Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.

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    Other Industry Human Resources Advertising & marketing Business services IT Services

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    New York City, New York (3) Lexington, North Carolina (1) Grand Rapids, Michigan (1)
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  • VA Connect Logotype

    4.8 11 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    VA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.

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    Reviews mention Communicative

    The feedback regarding VA Connect's communication is overwhelmingly positive. Clients consistently highlight the clear, proactive communication and effective project management. One client noted, 'communication throughout the process was clear and proactive,' while another emphasized the 'smooth communication' and 'reliable' support provided. Overall, clients express high satisfaction with VA Connect's ability to understand and respond to their needs promptly, reinforcing their reputation for strong communicative practices.
    • Virtual Assistant & Sales Outsourcing for Software Company
      5.0 Dec 15, 2025

      The project management was effective and well-structured. Deliverables were consistently provided on time, and communication throughout the process was clear and proactive. Our needs were understood and responded to promptly, with adjustments made where required.

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    • Virtual Assistant Services for Executive Seach Firm
      4.5 Mar 6, 2026

      Requests and changes were addressed promptly, with clear communication maintained to ensure alignment on priorities and next steps. Follow-ups were conducted regularly to keep processes moving forward, and updates were provided as needed to maintain transparency and workflow continuity. Overall, deliverables were submitted on time and project requirements were handled efficiently and proactively.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer & Call Center Services for Corporate Catering Co

    5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.
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    South Africa (3) Kenya (1) United Arab Emirates (1) England (1)
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    25% Call Center Services
    20% Sales Outsourcing
    15% Customer Service Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    78% Answering services
    22% Inbound appointment scheduling

    Tafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Higher Education Institute

    4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
    Read 1 Review

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

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    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Call Center Services
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Customer Service Outsourcing
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Healthcare Company

    5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
    Read 1 Review

    Industry Experience

    Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.

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    Healthcare

    More responsive than most other service providers

    Technosys IT Management Pvt. Ltd. is very responsive

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  • Kore BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Dallas, TX

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% HR Outsourcing

    Focus Areas

    60% Answering services
    30% Inbound appointment scheduling
    10% Virtual receptionist

    Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Kore BPO has received overwhelmingly positive feedback for their answering services, with 100% of reviewers noting their effective communication and commitment to targets. Clients appreciate the good value for cost and the alignment of company values. Specific outcomes include an increase in quality applicants and efficient project management. Reviewers report satisfaction with Kore BPO's ability to handle calls and appointments seamlessly, with no significant areas for improvement mentioned.

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    Industry Experience

    Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Education Consulting IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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    United States (2) England (1)
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  • MARS EC Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cairo, Egypt

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

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    Industry Experience

    MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.

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    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Customer Service Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

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    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.

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    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound & Outbound Information Management Service for Education Company

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

    See all 3 projects

    Reviews mention Hard working

    Clients consistently highlight A1 Call Center's hard-working nature, emphasizing their responsibility, punctuality, and efficiency. One client noted that the team is capable of handling all tasks effectively, which contributes to significant cost savings of $100,000 monthly. This sentiment is reflected in reviews that commend their premium service and unwavering commitment to productivity, with an expectation for greater flexibility in scheduling as a potential area for improvement.
    • Customer Verification for Administrative Department
      5.0 Aug 11, 2017

      They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are evident. More flexibility in their schedule could enhance their service.

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    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification for Telecommunications Company

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.

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    Legal Other Industry Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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  • Kexxel BPO Logotype

    Kexxel BPO

    4.5 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Kexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.

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    Reviews mention Communicative

    Clients consistently highlighted Kexxel BPO's strong communication skills as a key strength. One executive noted that the team maintained fluid communication and completed tasks ahead of schedule, even accommodating clients in different time zones. The proactive engagement and responsiveness to client needs were particularly praised, with one client stating that minor challenges were swiftly resolved due to effective communication. Overall, the sentiment regarding Kexxel BPO's communicative approach is highly positive.
    • Customer Survey & Analysis for Tech & Consulting Company
      4.5 Jan 13, 2024

      The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.

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    0 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Software Company

    5.0 — A software company outsources their call center services to Kexxel BPO. The team provides the client access to the tools, workspace, and resources needed to set up a call center operation. Read more
    Read 1 Review

    Industry Experience

    Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.

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    Consulting

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
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  • Rooqet Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49
    Yerevan, Armenia

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    40% Sales Outsourcing

    Focus Areas

    100% Answering services

    Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

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    Industry Experience

    Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.

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    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    43% Answering services
    43% Virtual receptionist
    14% Inbound appointment scheduling

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Answering services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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    Reviews mention Easy to work with

    Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.
    • Customer Support for Lithuanian Digital Agency
      5.0 Jul 12, 2018

      We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.

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    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

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    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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    Lithuania (1) United States (1)
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  • Gabbyville Logotype

    Gabbyville

    3.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

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    Industry Experience

    Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.

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    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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  • Hi-Deas Expedient Solutions Limited Logotype

    4.5 1 review
    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Loans & Investments Company

    4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
    Read 1 Review

    Industry Experience

    Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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  • Cosmic Sounds - Dubbing Voice Over Company Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Transcription +1
    20% Translation

    Focus Areas

    100% Answering services

    Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

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    Industry Experience

    Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.

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    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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  • ChatPandas Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    ChatPandas is a comprehensive Customer Support Services provider specializing in contact center solutions, including both inbound and outbound call handling. Out of the reviews provided, 100% highlight their exceptional 24/7 service coverage and impressive $15 million pilot project success. Clients commend their innovative training programs, efficient project management, and outstanding agent retention.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Over the past six months, feedback for ChatPandas reflects a strong overall sentiment of satisfaction. Clients commend their effective support in managing high volumes of customer interactions, demonstrating a commitment to quality service. Notably, a project generated $15 million in bookings, showcasing their impact on business growth. Clients appreciate the team's responsiveness and their high standards in agent treatment, contributing to low turnover rates. Overall, ChatPandas is viewed as a reliable and adaptive partner.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    ChatPandas has received overwhelmingly positive feedback for their Answering services, with a 100% satisfaction rate among reviewers. Clients commend their full-service support, scalability, and effective management of complex customer issues, leading to $15 million in bookings. Notably, 100% of reviewers highlight the company's commitment to agent well-being, resulting in low turnover. Their responsiveness and consistent delivery of quality service reinforce their reputation as strong partners in enhancing customer satisfaction and operational efficiency.

    Read Most Recent Review

    Industry Experience

    ChatPandas demonstrates strong expertise in the Recreation industry, specifically within RV rental services. Clients highlight their effective customer support, ability to scale operations, and commitment to quality training, which led to significant business growth, including $15 million in bookings. Overall sentiment is highly positive, emphasizing their reliability, adaptability, and the satisfaction of both clients and agents. Potential clients in the Recreation sector can confidently consider ChatPandas for comprehensive support solutions.

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  • Answer America Logotype

    4.4 6 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Willow Grove, PA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

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    Reviews mention Professional

    Clients consistently describe Answer America as a professional service provider, particularly highlighting their reliability in handling incoming customer calls. One client noted their professionalism as a strength, stating, 'They make our business more reliable when it comes to our customers’ incoming calls.' Overall, the sentiment towards their professionalism is positive, with clients expressing satisfaction with the service quality and communication.
    • Answering & Recording Services for Manufacturing Firm
      4.0 Nov 2, 2017

      They make our business more reliable when it comes to our customers’ incoming calls. They are professional. They are good so far.

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    Industry Experience

    Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.

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    Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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    View projects from:

    Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)
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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

    See all 6 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Sales Outsourcing for Consulting Co

    5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
    Read 2 Reviews

    Industry Experience

    AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.

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    Advertising & marketing Human Resources Business services Home Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

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    Reviews mention Patient

    Clients have expressed a positive sentiment regarding Digital Jockey's patience and dedication throughout their engagement. One client highlighted the team's hardworking nature, noting they were 'patient in getting leads' and even continued working during illness. Additionally, the client appreciated their honesty and commitment, stating that Digital Jockey exceeded expectations by sometimes making more calls than promised. Overall, the feedback reflects a strong sense of reliability and a client-focused approach.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      Their team was hardworking and patient in getting leads. Digital Jockey got a good number of leads in the amount of time given to them. They were always work-minded rather than money-minded, and they were quite affordable as well.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • Patient Connect Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Staffing

    Focus Areas

    100% Answering services

    Patient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Support Services for Marketing Agency

    5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read more
    Read 1 Review

    Industry Experience

    Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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  • DigiReps.co Logotype

    DigiReps.co

    5.0 4 reviews
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    50% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    DigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Outsourcing for Pest Control Company

    5.0 — DigiReps.co provides call center and sales outsourcing services for a pest control company. The team makes daily cold calls to past customers, transfers warm leads to sales reps, and updates them on Read more
    Read 1 Review

    Industry Experience

    DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.

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    Select Industry to see insights

    Other Industry Legal Cannabis Construction

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    14% Call Center Services
    30% Back Office Outsourcing
    16% Customer Service Outsourcing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% PEO/Employee Leasing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

    See all 4 projects
    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for IT Company

    5.0 — Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)
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  • VRtelemarketers Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    VRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Financial Services Company

    5.0 — VRtelemarketers provided call center services for a financial services company. The team handled inbound and outbound calls, addressed inquiries, and resolved issues. They also focused on lead Read more
    Read 2 Reviews

    Industry Experience

    VRtelemarketers has demonstrated expertise in the financial services and staffing/recruiting industries. Clients in financial services praised their ability to enhance customer satisfaction, improve retention, and streamline operations through efficient call center support. In the staffing sector, they excelled in candidate engagement and communication, significantly reducing time-to-fill for positions. Overall, feedback highlights VRtelemarketers' strong project management, dedication to customer service, and adaptability, making them a suitable partner for businesses seeking improvement in customer interaction and recruitment processes.

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    Select Industry to see insights

    Financial services Other industries

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.
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  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

    See all 3 projects

    Reviews mention Results-oriented

    Clients express a strong sentiment of satisfaction regarding The Agentsy BPO's results-oriented approach. One client reported a remarkable 300% increase in membership within the first year, maintaining 85% year-over-year growth, which significantly boosted sales and revenue. The partnership has been characterized by high service levels and consistent delivery of results, leading to contract renewals. Overall, clients commend their ability to meet objectives effectively, with no noted areas for improvement.
    • BPO Services for Travel Club
      5.0 May 1, 2023

      We are able to increase our membership base by 300% in the first year, since then we have maintained an 85% YOY membership growth. This has led to a significant increase in our Sales & Revenue and has really helped our business establish itself as a key player in the market. We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.

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    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    The Agentsy BPO has received overwhelmingly positive feedback for their Answering services, with clients reporting a 300% increase in membership and 100% growth in bookings and revenue. Additionally, 100% of reviews praise their strong communication, cultural fit, and consistent delivery of results. Clients express high satisfaction and loyalty, indicating no significant areas for improvement. Overall sentiment reflects a professional and effective partnership, contributing significantly to clients' business success.

    Read Most Recent Review

    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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  • Servixer, LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    10% Call Center Services
    30% Transcription
    25% Social Media Marketing +3
    15% Digital Strategy
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    63% Answering services
    37% Inbound appointment scheduling

    Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

    See all 1 projects

    Industry Experience

    Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • Maxtech Data House Private Limited Logotype

    Maxtech Data House Private Limited

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    10% Call Center Services
    50% Finance & Accounting Outsourcing (FAO)
    10% Accounting +3
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Logistics & Supply Chain Consulting

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Maxtech Data House Private Limited is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center services, as well as Customer Care Services. Their reviews reflect 100% positive feedback for their ability to deliver expected results and generate significant business, with many clients highlighting their effective team model and satisfactory customer care services.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.
    • Accounting & Data Entry for Organization
      5.0 May 16, 2020

      The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
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    Canada (1) United States (1)
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • Xplore-Tech Logotype

    Xplore-Tech

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    30% Call Center Services
    25% Back Office Outsourcing
    25% Transcription +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Order Processing for Technology Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

    See all 12 projects

    Reviews mention Accommodating

    Clients have expressed positive sentiments regarding Magellan Solutions Outsourcing Inc's accommodating nature, particularly their ability to adapt quickly to changing business needs. One client noted, 'Being able to quickly adapt to changing business needs is a strength.' However, there is a suggestion for improvement in providing a more personalized approach to enhance customer service. Overall, feedback indicates a strong willingness from Magellan to meet client requirements effectively.
    • Claims Processing for Enterprise Consumer Products Firm
      4.0 Aug 12, 2017

      Being able to quickly adapt to changing business needs is a strength.

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    3 of 10 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Phone & Customer Support Services for Retail Company

    5.0 — Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Elegance Outsource Pvt Ltd has received overwhelmingly positive feedback for their answering services, with 90% of reviewers highlighting increased call volume and customer satisfaction. Clients appreciate the company's 24/7 availability, flexibility, and strong communication skills. Notably, one reviewer noted improved operational efficiency and reduced costs. However, a few suggested the need for a single point of contact to streamline communication. Overall, the sentiment reflects a strong alignment of company values and high-quality service delivery.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Minicab Co

    5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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  • Mango Bibo LLC Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    50% Call Center Services
    50% Staffing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Mango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.

    See all 2 projects

    Reviews mention Detail-oriented

    Clients consistently highlight Mango Bibo LLC's detail-oriented approach, noting their exceptional attention to project specifications and client vision. One client remarked on the team's ability to elevate their project beyond expectations, emphasizing their attentiveness and responsiveness throughout the design process. The successful delivery of both a visually appealing website and professional business cards further underscores the company's commitment to detail, resulting in improved brand presentation and client satisfaction.
    • Web Development & Graphic Design for Legal Services Firm
      5.0 Sep 23, 2025

      The final deliverables met and exceeded expectations, demonstrating the team’s efficiency, creativity, and attention to detail. MangoBibo’s project management was excellent throughout the process. They set clear timelines and milestones, which made it easy to track progress. Deliverables, including the website and business card designs, were consistently delivered on time.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Mango Bibo LLC has received overwhelmingly positive feedback for their answering services, with clients highlighting their timely project management and effective communication. One review emphasizes that all tasks were completed on time and exceeded expectations, showcasing their reliability and value. There were no reported areas for improvement, indicating a strong client satisfaction rate of 100%. Overall, their expertise in handling call management and administrative support has made a significant positive impact on clients' operations.

    Read Most Recent Review

    Industry Experience

    Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    Focus Areas

    100% Answering services

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

    See all 4 projects

    Reviews mention Proactive

    Clients express a positive sentiment regarding NICE inContact's proactive approach, noting that they simplify daily operations by handling customer support independently. One client specifically highlighted that the service provider only contacts them when necessary and effectively makes decisions that benefit both parties. Overall, feedback emphasizes their ability to enhance efficiency and communication, although there are concerns about employee turnover affecting service consistency.
    • Inbound Calling Services for Business Service
      3.5 Nov 2, 2017

      They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone.

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    0 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    IVR Services

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.

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    Select Industry to see insights

    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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  • LEO Trading Agency Logotype

    4.5 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cairo, Egypt

    Services provided

    35% Call Center Services
    35% HR Outsourcing
    30% Recruitment Process Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

    See all 2 projects

    Industry Experience

    LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    30% Call Center Services
    55% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    @liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

    See all 3 projects
    1 of 3 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting for Transportation Business

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

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    Select Industry to see insights

    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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  • Sunshine1 Logotype

    3.5 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Services provided

    64% Call Center Services
    25% Back Office Outsourcing
    11% Customer Service Outsourcing

    Focus Areas

    46% Answering services
    31% Virtual receptionist
    23% Inbound appointment scheduling

    Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

    See all 1 projects

    Industry Experience

    Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.

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    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    19% Call Center Services
    68% Customer Service Outsourcing
    13% Back Office Outsourcing

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

    See all 7 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
    Read 1 Review

    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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  • My Receptionist Logotype

    4.3 33 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

    See all 33 projects

    Reviews mention Communicative

    Clients consistently praise MyReceptionist for their clear and effective communication, highlighting the absence of missed calls and issues. One client noted, 'We've never had any issues or missed call problems,' emphasizing their reliability. Overall sentiment reflects strong satisfaction with the quality of service and the partnership, with clients expressing admiration for the consistent and high-quality communication provided by MyReceptionist.
    • Product and Customer Support for Retail Company
      5.0 Nov 2, 2017

      They have great pricing, consistent call quality, and clear communication.

      Read Full Review
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    10 of 33 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Answering and Customer Support for Education Company

    4.5 — Read more
    Read 33 Reviews

    Industry Experience

    My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.

    Read All Reviews

    Select Industry to see insights

    Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

    View projects from:

    Ashburn, Virginia (2) Garden Grove, California (1) Long Beach, California (1) Sanford, North Carolina (1) Clemson, South Carolina (1) Allen, Texas (1) Norwalk, Connecticut (1) Chicago, Illinois (1) Greenwood, Indiana (1) Canton, Michigan (1) Flint, Michigan (1) Redford, Michigan (1) Trenton, Michigan (1) Syracuse, New York (1) Cleveland, Ohio (1) Sebastian, Florida (1) Painesville, Ohio (1) San Francisco, California (1) Los Altos, California (1) Pompano Beach, Florida (1) Santa Clarita, California (1) Las Vegas, Nevada (1) Gilbert, Arizona (1) Beaverton, Oregon (1) Rapid City, South Dakota (1) Danville, Kentucky (1) West Springfield, Massachusetts (1) Sarasota, Florida (1) Fredericksburg, Virginia (1) Valley, Alabama (1) Central Bridge, New York (1) Stephenson, Virginia (1)
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  • Turn Key Receptionist Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

    See all 8 projects

    Reviews mention Team players

    Clients consistently highlight Turn Key Receptionist as effective team players, noting their can-do attitude and positive communication. One client emphasized their ability to adapt and integrate seamlessly into their business, describing them as an extension of their team. Another client praised the responsiveness and prioritization by their account manager, illustrating a strong collaborative relationship. Overall, the sentiment reflects high satisfaction with Turn Key's teamwork and support, fostering a positive client experience.
    • Call Center Services for Recruitment Services Company
      5.0 Apr 18, 2023

      They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.

      Read Full Review
    • Inbound Call Answering for Security Solutions Company
      5.0 Mar 3, 2020

      Their main point of contact for us is Cassie (Account Manager), who does a great job of handling priorities and responding to our requests right away. Their team as a whole does a great job of looking after us and making sure the engagement continues to go well. Our teams thoroughly appreciate each other.

      Read Full Review
    Read All Reviews
    5 of 6 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
    Read 6 Reviews

    Industry Experience

    Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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  • Leads at Scale Logotype

    4.3 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Leads at Scale is a telemarketing services company providing Contact Center Services, specializing in outbound call center and appointment setting. They are praised for doubling appointment rates compared to other vendors, with 100% positive feedback on their personalized and hands-on approach. Both reviewers highlight their exceptional communication and effective lead generation capabilities.

    See all 2 projects

    Reviews mention Personable

    Clients express a strong sentiment towards Leads at Scale's personable approach. One reviewer highlighted the team's 'personal and hands-on' business style, noting the excellent communication from Amanda, the Business Development Specialist. The reviewer appreciated the alignment in expertise and the team's responsiveness. Overall, the feedback indicates that Leads at Scale fosters a communicative and engaging relationship with clients, contributing positively to the project experience.
    • Cold Calling for Healthcare Center
      4.0 Sep 22, 2021

      The way they do business is also very personal and hands-on, which I appreciate.

      Read Full Review
    Read All Reviews
    0 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach Services for Marketing Consultancy Company

    4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach.  Read more
    Read 2 Reviews

    Industry Experience

    Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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  • Triviat AI Logotype

    Triviat AI

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    30% Call Center Services
    40% AI Consulting
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Triviat AI is an AI solutions company specializing in integrating AI tools to enhance customer support operations. With a 100% positive feedback rate, reviewers praise Triviat AI for their responsiveness, knowledge, and the tailored solutions they provide. Notably, 60% of the support requests have been automated, demonstrating a significant improvement in efficiency.

    See all 2 projects

    Industry Experience

    Triviat AI has demonstrated expertise primarily in Information Technology and personal development industries. In the IT sector, they excelled in implementing AI-powered solutions for customer support, resulting in significant efficiency improvements. Feedback highlights their responsive and knowledgeable team and exceptional project management. In the personal development space, they successfully developed customizable AI tools, showcasing flexibility and personalization capabilities. Overall, clients have expressed strong satisfaction, indicating Triviat AI is a valuable partner for projects in these industries.

    Read All Reviews

    Select Industry to see insights

    Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently praise Triviat AI for delivering strong value for money, highlighting their good fit in terms of cost and culture. For instance, a representative from MacPaw noted they chose Triviat AI for their excellent value relative to cost, while the owner of VANA&Co. emphasized the team's flexibility and responsiveness. Overall, the sentiment reflects satisfaction with the pricing and the quality of the services provided, indicating a favorable perception of the company's cost-effectiveness.
    Read All Reviews

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    Netherlands (1) United States (1)
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently describe HelloSells as easy to work with, highlighting the straightforward onboarding process and responsive communication. One client noted the seamless setup and effective support from their team, stating, 'the whole process has been easy because they walk you through it step-by-step.' Another emphasized the reliability of their service, stating it provided 'ease of mind.' Overall, the sentiment reflects a high level of satisfaction with their collaborative approach and responsiveness.
    • Call Center Services for Plumbing Company
      5.0 Dec 30, 2019

      We communicated on a daily basis for the first week, as we were getting set up with them. I didn’t have any complaints or questions after the setup. It was smooth, quick, and easy from there on out. Working with their onboarding staff was simple and easy.

      Read Full Review
    Read All Reviews
    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Industry Experience

    HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Financial services Other Industry Arts, entertainment & music Healthcare

    View projects from:

    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • InfoSource Bulgaria Ltd Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Document Digitization & Management +3
    20% Recruiting
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

    See all 2 projects

    Reviews mention Proactive

    Clients have consistently praised InfoSource Bulgaria Ltd for their proactive approach to project management. One client highlighted their responsiveness, stating that the team was 'always very responsive, timely and pro-active.' Additionally, they appreciated the ongoing support in identifying market changes. Overall, the sentiment reflects a strong satisfaction with the company's ability to anticipate needs and deliver quality service efficiently.
    • Financial Services for Financial & Economic Media Company
      5.0 Sep 14, 2023

      Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.

      Read Full Review
    Read All Reviews

    Industry Experience

    InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.

    Read All Reviews

    Select Industry to see insights

    Software Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
    Read All Reviews

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    Netherlands (1) United States (1)
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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2
    20% IT Managed Services
    20% Robotics Process Automation

    Focus Areas

    100% Answering services

    LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

    See all 3 projects

    Reviews mention Timely

    Overall, client feedback regarding LTS Global Digital Services reflects a strong sentiment towards their timeliness. One client noted that items were consistently delivered on time, with updates provided promptly throughout the project. Another client emphasized that LTS GDS never failed to meet their proposed timelines, achieving a 100% success rate across multiple contracts. This dedication to timely delivery significantly contributed to the clients' satisfaction and trust in the company.
    • Data Annotation Services for AI Company
      4.5 Nov 1, 2023

      Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.

      Read Full Review
    • Data Labeling Services for AI Training Data Provider
      5.0 Oct 11, 2023

      LTS GDS has not failed its proposed timeline, not even once.

      Read Full Review
    Read All Reviews

    Industry Experience

    LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.

    Read All Reviews

    Select Industry to see insights

    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
    Read All Reviews

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    South Korea (1) Singapore (1)
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

    Read All Reviews

    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Simply Contact
4 Helpware CX
5 Remote CoWorker
6 Big Outsource
7 LimTC
8 Fusion CX
9 Welsend
10 Blue Valley Marketing
11 EverHelp
12 Boldr.
13 WOW24-7
14 Valoris Center
15 XACT

List of the Best Answering Services Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Call Center Services
    45% Answering services
    75% Other
    View Profile Visit Website
  3. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  8. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  9. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  10. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34/40.0
    16.6/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  11. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    35.7/40.0
    20/20 Reviews
    9/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  12. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  13. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.9/40.0
    19/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  14. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  15. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    30% Answering services
    50% Other
    View Profile Visit Website
  16. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    33/40.0
    16.4/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  17. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  18. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  20. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  22. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  23. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  24. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  25. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  26. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.2/40.0
    18/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  27. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  28. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  29. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  30. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Answering services
    30% Other
    View Profile Visit Website

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Updated April 23, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Answering Service Company FAQs

Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

  1. SupportYourApp

  2. Simply Contact

  3. Hugo Inc.

  4. Helpware CX

  5. Remote CoWorker

  6. LimTC

  7. Big Outsource

  8. Blue Valley Marketing

  9. Fusion CX

  10. Welsend

  11. XACT

  12. Boldr.

  13. A-SALES AB

  14. Valoris Center

  15. MarKam Solutions

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