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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.
Ratings Updated: December 11, 2025
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Inbound Services: Answering services

List of the Best Answering Services Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

    See all 2 projects

    Reviews mention Accommodating

    Clients have expressed a highly positive sentiment regarding The Connection's accommodating nature. Feedback highlights their ability to adapt to specific company needs and to respond rapidly, consistently meeting or exceeding deadlines. One client noted that The Connection saves approximately 300 billable man hours each month, demonstrating their commitment to enhancing productivity. Overall, clients appreciate their flexibility and the seamless integration of services, indicating strong satisfaction with their accommodating approach.
    • Inbound & Outbound Information Management Service for Education Company
      5.0 Nov 2, 2017

      TheConnection is able to adapt to any company needs. This demonstrates their ability to be accommodating to various client requirements. Their flexibility ensures that they can meet different expectations effectively.

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    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound & Outbound Information Management Service for Education Company

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • VA Connect Logotype

    4.9 8 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    VA Connect is a company specializing in Customer Support Services, providing virtual assistance and telephonic support, including inbound and outbound call handling. The company has received overwhelmingly positive feedback, with 100% of reviewers noting significant improvements in efficiency and business growth. Clients praise their professionalism, reliability, and project management capabilities, with no noted areas for improvement.

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    Reviews mention Helpful

    Clients consistently express high satisfaction with VA Connect, noting their helpfulness and responsiveness. One client remarked on their digital marketing assistant's conscientious project management and ability to deliver on time, stating, "VA Connect is extremely helpful and responsive." Another client emphasized the positive impact of VA Connect on their business growth, highlighting their effective support in customer service and sales. Overall, feedback indicates a strong sentiment of appreciation for VA Connect's commitment to understanding and addressing client needs.
    • Customer & Call Center Services for Corporate Catering Co
      5.0 Aug 1, 2024

      We really work well with Karen; she has been so helpful in the growth of our new business. We are enjoying meeting new members of the team too. Laurez is a welcome addition.

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    • SEO & Content Marketing for Electric Charging Company
      4.0 Jun 10, 2025

      The project management of our digital marketing assistant has been very conscientious. They like to know exactly what is asked of them, a timeline for delivery, and clear outcomes expected. With this, they deliver on time and to expectation. It's also important, and a big part of successful project management, that our VA feels comfortable and has time allotted with our internal team to ask questions and contribute. VA Connect is extremely helpful and responsive. They really try to understand what the client is looking for, and are quick to address issues when they arise.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews indicate a strong positive sentiment towards VA Connect, particularly highlighting their Executive Assistant's exceptional project management and integration into client teams. Clients commend their proactive communication and timely delivery of tasks, which enhance executive efficiency. One client noted the Assistant's seamless fit within their culture and her indispensable role in supporting leadership. No areas for improvement were identified, reflecting high client satisfaction.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant Services for Risk Management Company

    5.0 — VA Connect provides virtual assistant services for a risk management company. The team's work includes meeting and calendar management, document support, office coordination, and hosting services. Read more
    Read 1 Review

    More responsive than most other service providers

    VA Connect is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

    See all 3 projects

    Reviews mention Personable

    Clients express a highly positive sentiment regarding A1 Call Center's personable approach, highlighting their ability to foster strong relationships with both companies and consumers. One client noted, 'It has been a very happy, very enjoyable experience,' emphasizing satisfaction with the service. Additionally, they appreciate the company's commitment to effective communication and customer service. However, a suggestion for improvement was made regarding the speed of processing.
    • Customer Verification for Telecommunications Company
      5.0 Dec 24, 2017

      It has been a very happy, very enjoyable experience. They develop a great relationship with companies and consumers. They are excellent.

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    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification for Telecommunications Company

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.

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    Select Industry to see insights

    Legal Other Industry Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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  • Stepping EDGE Logotype

    4.9 10 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Coimbatore, India

    Services provided

    20% Call Center Services
    15% Cloud Consulting & SI
    15% Custom Software Development +6
    15% E-Commerce Development
    10% AR/VR Development
    10% Web Design
    5% Back Office Outsourcing
    5% Customer Service Outsourcing
    5% Enterprise App Modernization

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

    See all 10 projects

    Industry Experience

    Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.

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    Select Industry to see insights

    Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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    More responsive than most other service providers

    Stepping EDGE is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Canada (1) India (1) Oman (1)
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  • Kexxel BPO Logotype

    Kexxel BPO

    4.5 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Kexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.

    See all 1 projects

    Reviews mention Hard working

    The sentiment regarding Kexxel BPO's work ethic is overwhelmingly positive. Clients noted that the team demonstrated exceptional dedication, often working beyond regular hours to meet tight deadlines. One client highlighted their prompt completion of tasks and effective communication, stating, 'The Kexxel team worked closely with our management team' and 'we were very happy with the timeline.' Overall, Kexxel BPO is recognized for their hard work and commitment to delivering high-quality results.
    • Customer Survey & Analysis for Tech & Consulting Company
      4.5 Jan 13, 2024

      The communication between the Kexxel BPO team and our team was fluid. What impressed me the most was that the team worked beyond the regular hours, as some of our clients were based out of the country. We were also very happy that they completed the project before the timeline as we gave them a very narrow timeline.

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    0 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Software Company

    5.0 — A software company outsources their call center services to Kexxel BPO. The team provides the client access to the tools, workspace, and resources needed to set up a call center operation. Read more
    Read 1 Review

    Industry Experience

    Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.

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    Consulting

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
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  • Rooqet Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49
    Yerevan, Armenia

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    40% Sales Outsourcing

    Focus Areas

    100% Answering services

    Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

    See all 1 projects

    Industry Experience

    Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    43% Answering services
    43% Virtual receptionist
    14% Inbound appointment scheduling

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Answering services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

    See all 2 projects

    Reviews mention Easy to work with

    Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.
    • Customer Support for Lithuanian Digital Agency
      5.0 Jul 12, 2018

      We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.

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    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

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    Select Industry to see insights

    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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    Lithuania (1) United States (1)
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  • Veza Reception Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Phoenix, AZ

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    50% Virtual receptionist
    25% Inbound appointment scheduling

    Veza Reception is a professional Contact Center Services provider, specializing in inbound call handling, customer support, and telephonic support. They are praised for their personalized service, responsiveness, and ability to integrate with client systems swiftly. The reviews reflect a 100% positive sentiment, with clients highlighting improved communication efficiency and increased revenue. Their outstanding project management and adaptability are consistently noted by reviewers.

    See all 6 projects

    Reviews mention Great project management

    Clients have praised Veza Reception for their excellent project management, highlighting their responsiveness and timely delivery. One client noted the 'excellent management team' and appreciated their commitment to understanding specific goals and needs. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating a strong alignment between client expectations and service delivery.
    • Call Center Services for Legal Company
      5.0 Jan 11, 2025

      The excellent management team ensured that all deliverables were on time and consistently met our needs. Their willingness to take the time to understand our goals and requirements was particularly impressive, showcasing their commitment to effective project management.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Veza Reception highlights their exceptional customer service and effective project management. One client reported a significant reduction in missed calls to under 5% and a 25% increase in revenue per inspection. The personalized approach and quick adaptation to the client's scheduling software were particularly praised. Overall sentiment indicates high satisfaction, with clients recommending Veza Reception for their professionalism and attention to detail, expressing regret for not engaging their services sooner.
    Read 1 Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Home Inspection Co

    5.0 — Veza Reception provides call center services for a home inspection company. The team answers the phone 24/7, responds to questions, provides estimates, schedules inspections, and offers additional Read more
    Read 4 Reviews

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    Tucson, Arizona (1) Portland, Oregon (1) Honolulu, Hawaii (1) Latrobe, Pennsylvania (1)
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  • Gabbyville Logotype

    Gabbyville

    3.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

    See all 1 projects

    Industry Experience

    Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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  • Hi-Deas Expedient Solutions Limited Logotype

    4.5 1 review
    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Loans & Investments Company

    4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
    Read 1 Review

    Industry Experience

    Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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  • Cosmic Sounds - Dubbing Voice Over Company Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Transcription +1
    20% Translation

    Focus Areas

    100% Answering services

    Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

    See all 1 projects

    Industry Experience

    Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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  • Answer America Logotype

    4.4 6 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Willow Grove, PA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

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    Reviews mention Efficient

    Clients have consistently praised Answer America's efficiency, noting that their services save several man-hours daily, allowing in-house staff to concentrate on other responsibilities. One client highlighted that the partnership has enabled their team to provide accurate information and a positive caller experience without needing to hire additional staff. Overall, the sentiment regarding efficiency is highly positive, with feedback emphasizing the affordability and flexibility of the services provided.
    • Appointment Scheduling for Education Organization
      3.5 Nov 2, 2017

      The service is affordable, efficient, and flexible to our needs.

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    2 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telesales & Lead Generation for Hospitality Company

    5.0 — Read more
    Read 6 Reviews

    Industry Experience

    Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.

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    Select Industry to see insights

    Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

    View projects from:

    Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)
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  • VRtelemarketers Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    VRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.

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    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Financial Services Company

    5.0 — VRtelemarketers provided call center services for a financial services company. The team handled inbound and outbound calls, addressed inquiries, and resolved issues. They also focused on lead Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.
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    Luxembourg (1) United Arab Emirates (1)
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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

    See all 6 projects

    Reviews mention Timely

    The sentiment regarding timeliness in AnswerFront's service is overwhelmingly positive. Clients commend the company for consistently meeting deadlines and adhering to agreed timelines, which facilitated smooth project implementation. Specific feedback highlights their effective management of inquiries and scheduling, significantly reducing missed client calls and enhancing overall operational efficiency.
    • Inbound Sales & Customer Support Services for Cleaning Firm
      5.0 Jul 27, 2024

      AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.

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    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Sales Outsourcing for Consulting Co

    5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
    Read 2 Reviews

    Industry Experience

    AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.

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    Advertising & marketing Human Resources Business services Home Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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  • Patient Connect Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Staffing

    Focus Areas

    100% Answering services

    Patient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Patient Connect has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight their fast communication, professionalism, and expertise in handling call center operations, particularly in the healthcare sector. One reviewer noted a significant reduction in missed calls, indicating a strong impact on client operations. The alignment of company values and excellent customer support were also emphasized as key strengths. No negative feedback was reported, showcasing their effectiveness and reliability.

    Read Most Recent Review

    Industry Experience

    Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

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    Reviews mention Honest

    Clients have praised Digital Jockey Private Limited for their honesty and commitment to delivering results. One client noted, 'I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed.' They consistently exceeded expectations, making more calls than promised and providing transparent communication through daily recordings. Overall, the sentiment reflects a strong appreciation for their integrity and work ethic, with clients emphasizing their hardworking nature and dedication.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed. Other companies would talk about contracts, how many calls they’d do, and how much reach-out they’d do. Digital Jockey did it out of the box. If they promised to do 100 calls per day, they’d sometimes call 200 times as well. They were honest in that all recordings were sent to me at the end of the day. Their team was hardworking and patient in getting leads.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • DigiReps.co Logotype

    DigiReps.co

    5.0 4 reviews
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    50% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    DigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.

    See all 4 projects

    Reviews mention Great team

    Clients express a strong sentiment regarding the team at DigiReps.co, highlighting their effectiveness and responsiveness. One client noted their communication was 'great' and described the team as a 'true extension' of their own. Additionally, the flexibility and quality of talent were particularly impressive, indicating a well-aligned culture and capability to meet client needs. Overall, feedback reflects a high level of satisfaction with the team's performance and collaboration.
    • Sales Outsourcing for Biotechnology Company
      5.0 Apr 30, 2025

      Very effective and responsive and communication was great and a true extension of our team. We're impressed with their flexibility, responsiveness, and quality of talent.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Outsourcing for Pest Control Company

    5.0 — DigiReps.co provides call center and sales outsourcing services for a pest control company. The team makes daily cold calls to past customers, transfers warm leads to sales reps, and updates them on Read more
    Read 1 Review

    Industry Experience

    DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.

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    Select Industry to see insights

    Other Industry Legal Cannabis Construction

    View projects from:

    Houston, Texas (1) Denver, Colorado (1) Honolulu, Hawaii (1)
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    14% Call Center Services
    30% Back Office Outsourcing
    16% Customer Service Outsourcing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% PEO/Employee Leasing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

    See all 4 projects
    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for IT Company

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    Select Industry to see insights

    IT Services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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    Reviews mention High-quality work

    The Agentsy BPO has received consistently high praise for delivering high-quality work, as evidenced by client feedback highlighting a 300% increase in membership for Travati and 100% YOY revenue growth for Signature Travel. Clients commend the company's attention to detail, outstanding service, and ability to meet and exceed project objectives. Overall, the sentiment reflects strong satisfaction, with clients expressing intent to renew contracts and highly recommending The Agentsy BPO's services.
    • BPO Services for Travel Club
      5.0 May 1, 2023

      We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.

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    • BPO for Online Travel Agency
      5.0 May 1, 2023

      Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals.

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    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    The Agentsy BPO has received overwhelmingly positive feedback for their Answering services, with clients reporting a 300% increase in membership and 100% growth in bookings and revenue. Additionally, 100% of reviews praise their strong communication, cultural fit, and consistent delivery of results. Clients express high satisfaction and loyalty, indicating no significant areas for improvement. Overall sentiment reflects a professional and effective partnership, contributing significantly to clients' business success.

    Read Most Recent Review

    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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  • Servixer, LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    10% Call Center Services
    30% Transcription
    25% Social Media Marketing +3
    15% Digital Strategy
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    63% Answering services
    37% Inbound appointment scheduling

    Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

    See all 1 projects

    Industry Experience

    Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • Maxtech Data House Private Limited Logotype

    Maxtech Data House Private Limited

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    10% Call Center Services
    50% Finance & Accounting Outsourcing (FAO)
    10% Accounting +3
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Logistics & Supply Chain Consulting

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Maxtech Data House Private Limited is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center services, as well as Customer Care Services. Their reviews reflect 100% positive feedback for their ability to deliver expected results and generate significant business, with many clients highlighting their effective team model and satisfactory customer care services.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.
    • Accounting & Data Entry for Organization
      5.0 May 16, 2020

      The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
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    Canada (1) United States (1)
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • Xplore-Tech Logotype

    Xplore-Tech

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    30% Call Center Services
    25% Back Office Outsourcing
    25% Transcription +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Order Processing for Technology Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

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    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

    See all 12 projects

    Reviews mention Unique expertise

    Clients have praised Magellan Solutions Outsourcing Inc for their unique expertise in lead generation and customer support. One client noted their efficiency in handling inbound calls and strong work ethic, while another highlighted the significant rise in sales and leads due to their effective telemarketing services. Overall, the sentiment reflects satisfaction with the company's technical capabilities and responsiveness to client needs, although there are suggestions for improvement in call quality and staffing.
    • Telemarketing for IT Firm
      4.0 Aug 12, 2017

      The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process. Additionally, the metrics are trending upwards and the Magellan team responds quickly to changes. Their systems and leadership are strengths. They also are strong with data management.

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    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Elegance Outsource Pvt Ltd has received overwhelmingly positive feedback for their answering services, with 90% of reviewers highlighting increased call volume and customer satisfaction. Clients appreciate the company's 24/7 availability, flexibility, and strong communication skills. Notably, one reviewer noted improved operational efficiency and reduced costs. However, a few suggested the need for a single point of contact to streamline communication. Overall, the sentiment reflects a strong alignment of company values and high-quality service delivery.

    Read Most Recent Review

    Industry Experience

    Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.

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    Transportation

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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  • Mango Bibo LLC Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    50% Call Center Services
    50% Staffing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Mango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.

    See all 2 projects
    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Mango Bibo LLC has received overwhelmingly positive feedback for their answering services, with clients highlighting their timely project management and effective communication. One review emphasizes that all tasks were completed on time and exceeded expectations, showcasing their reliability and value. There were no reported areas for improvement, indicating a strong client satisfaction rate of 100%. Overall, their expertise in handling call management and administrative support has made a significant positive impact on clients' operations.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Law Firm

    5.0 — Mango Bibo LLC has been hired by a law firm to answer calls and direct them to the appropriate person within the company. The team has also implemented a call tracker form and assisted with Read more
    Read 1 Review

    Industry Experience

    Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.

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    Legal

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    Focus Areas

    100% Answering services

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

    See all 4 projects

    Reviews mention Reasonable pricing

    Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.
    • IVR Services
      4.5 Dec 21, 2017

      They offer updated tools, good support, and competitive prices.

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    Industry Experience

    NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.

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    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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    Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)
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  • LEO Trading Agency Logotype

    4.5 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cairo, Egypt

    Services provided

    35% Call Center Services
    35% HR Outsourcing
    30% Recruitment Process Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

    See all 2 projects

    Industry Experience

    LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.

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    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    30% Call Center Services
    55% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    @liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

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    1 of 3 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting for Transportation Business

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

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    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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  • Sunshine1 Logotype

    3.5 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Services provided

    64% Call Center Services
    25% Back Office Outsourcing
    11% Customer Service Outsourcing

    Focus Areas

    46% Answering services
    31% Virtual receptionist
    23% Inbound appointment scheduling

    Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

    See all 1 projects

    Industry Experience

    Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.

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    Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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  • Turn Key Receptionist Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

    See all 8 projects

    Reviews mention High-quality work

    Turn Key Receptionist has received high praise for their quality of work, particularly in lead generation and customer service. One client noted their impressive cold calling expertise and effective call script development, which enhanced communication with prospects. Another client appreciated the friendly and proactive nature of the receptionists, highlighting the seamless workflow and positive customer experiences. Overall, the sentiment reflects a strong satisfaction with the high-quality service provided by Turn Key Receptionist.
    • Call Center Services for Business Messaging Service
      5.0 Sep 21, 2023

      I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Turn Key Receptionist has received overwhelmingly positive feedback for their answering services, with 100% of reviewers highlighting their prompt call handling and professional customer experience. Clients appreciate their alignment with company values and effective communication, reporting that they seamlessly integrated into existing operations. Notably, one client emphasized their 'can-do attitude' and commitment to urgency, enhancing the overall support for their business needs. There are no reported areas for improvement, underscoring their strong impact and reliability.

    Read Most Recent Review
    5 of 6 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    19% Call Center Services
    68% Customer Service Outsourcing
    13% Back Office Outsourcing

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

    See all 7 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
    Read 1 Review

    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

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    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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  • PeopleTree Knowledge Services Logotype

    4.9 6 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Cloud Consulting & SI +2
    20% IT Staff Augmentation
    20% Web Development

    Focus Areas

    100% Answering services

    PeopleTree Knowledge Services is a versatile IT services company specializing in web and mobile application development, database optimization, cloud migration, and back-office and customer support. Their clients consistently report positive experiences, praising their professionalism and efficiency, with 100% positive feedback highlighting their problem-solving skills, commitment to deadlines, and customer service.

    See all 6 projects

    Reviews mention Timely

    Clients consistently commend PeopleTree Knowledge Services for their timely delivery and effective communication. For instance, one client noted a significant reduction in integration turnaround time from three months to under one month, enhancing customer satisfaction. Another client highlighted the team's commitment to maintaining regular updates and utilizing agile methodologies to ensure timely project milestones. Overall, the sentiment reflects a strong appreciation for the company's punctuality and proactive project management.
    • Database Dev for Technology Solutions Provider
      5.0 Jan 25, 2023

      Flat project team - the team plugged into our communication tools and followed our processes and kept us aware at all times. Weekly PMO level calls and daily stand up calls ensure technical deliverables were well understood and delivered on timely.

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    • API Integration for Recruitment Agency
      5.0 Jul 26, 2021

      A team of thorough professionals who know what they are doing, communicate well and deliver always on time!

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    Industry Experience

    PeopleTree Knowledge Services has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Food & Beverages, Construction, Software, and Retail. Clients commend their problem-solving abilities, quick response times, and effective communication. Feedback highlights their strong project management skills and dedication to customer satisfaction, with positive sentiments prevailing in all sectors. Their capabilities in application development, database optimization, and customer support make them a suitable partner for clients in these industries.

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    Select Industry to see insights

    Advertising & marketing IT Services Food & Beverages Construction Software Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend PeopleTree Knowledge Services for their competitive pricing and exceptional value for money. Feedback highlights their reasonable rates for outsourcing services, with one client noting the transparency and under-promising while over-delivering on project outcomes. Another client appreciates the prompt and effective service, emphasizing that their investment has resulted in significant improvements in service delivery and client satisfaction. Overall, client sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided.
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    United States (4) India (2)
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  • My Receptionist Logotype

    4.3 33 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

    See all 33 projects

    Reviews mention Exceptional performance

    My Receptionist has received exceptional feedback for their inbound services, with clients noting their effective communication and customer service. One client emphasized that the company saves them approximately $400 monthly while enhancing overall service quality. Another highlighted the provider's fair pricing and ability to improve customer interactions. Overall, the sentiment is overwhelmingly positive, showcasing My Receptionist as a reliable and cost-effective solution for inbound call management.
    • Inbound Call Support for Government Entity
      3.0 Nov 2, 2017

      They save us money and improve our customer service.

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    10 of 33 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Answering and Customer Support for Education Company

    4.5 — Read more
    Read 33 Reviews

    Industry Experience

    My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.

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    Select Industry to see insights

    Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (28) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
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  • TravelsBpo Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    TravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.

    See all 4 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Travel Solutions Company

    5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
    Read 2 Reviews

    Industry Experience

    TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.

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    Select Industry to see insights

    Information technology Consulting Other industries Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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  • Leads at Scale Logotype

    4.3 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Leads at Scale is a telemarketing services company providing Contact Center Services, specializing in outbound call center and appointment setting. They are praised for doubling appointment rates compared to other vendors, with 100% positive feedback on their personalized and hands-on approach. Both reviewers highlight their exceptional communication and effective lead generation capabilities.

    See all 2 projects

    Reviews mention Communicative

    The feedback regarding Leads at Scale highlights their strong communication skills and responsiveness. Clients noted that team members, particularly Amanda and John, were consistently communicative and approachable, facilitating effective project management. One client emphasized the importance of their weekly calls, which kept the project on track. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, contributing to successful collaboration and project outcomes.
    • Outreach Services for Marketing Consultancy Company
      4.5 Oct 22, 2021

      Verbal and email tool sets. Good communicators.

      Read Full Review
    • Cold Calling for Healthcare Center
      4.0 Sep 22, 2021

      Their project management is great. We have weekly calls with Amanda, who is super communicative. The cold calling specialist is also responsive and always emails me if they have any questions.

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    0 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach Services for Marketing Consultancy Company

    4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach.  Read more
    Read 2 Reviews

    Industry Experience

    Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with HelloSells, citing the professionalism of their agents and effective communication throughout the project. One client noted that the team helped streamline their processes and provided valuable integrations, enhancing overall service delivery. Additionally, the straightforward pricing model and customizable scripts were highlighted as significant benefits. However, some clients mentioned limitations in the scripting options, suggesting room for improvement in that area.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Their agents are very professional. I listened to a few recorded calls and the only problems that their agents have had come up when there were holes in the script, I provided to them. They always answer the phone within the first ring, and they provide some free service integrations with booking software or logging on your HubSpot account, which was really helpful for us.

      Read Full Review
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Our account manager was there to answer any questions I had outside of business hours, and then she would direct me to their tech director if the problem was a technical one.

      Read Full Review
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business. Your calls are rotated between the same 15–20 people, so their agents are able to get comfortable with your products and services and can help streamline the process a lot.

      Read Full Review
    Read All Reviews

    Industry Experience

    HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Financial services Other Industry Arts, entertainment & music Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
    Read All Reviews

    View projects from:

    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • InfoSource Bulgaria Ltd Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Document Digitization & Management +3
    20% Recruiting
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

    See all 2 projects

    Reviews mention Exceptional performance

    Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.
    • Financial Services for Financial & Economic Media Company
      5.0 Sep 14, 2023

      Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.

      Read Full Review
    Read All Reviews

    Industry Experience

    InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.

    Read All Reviews

    Select Industry to see insights

    Software Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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    Netherlands (1) United States (1)
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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2
    20% IT Managed Services
    20% Robotics Process Automation

    Focus Areas

    100% Answering services

    LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

    See all 3 projects

    Reviews mention Experienced

    Overall, the feedback on LTS Global Digital Services reflects a positive sentiment regarding their experience and professionalism. Clients appreciated their timely delivery and high-quality annotations, achieving over 90% accuracy. The Operations Manager noted the prompt responses and effective communication throughout the project. However, they suggested improvements in the transparency of pricing structures to enhance client understanding. This combination of strengths and areas for improvement indicates a generally favorable client experience.
    • Data Annotation Services for AI Company
      4.5 Nov 1, 2023

      The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution.

      Read Full Review
    Read All Reviews

    Industry Experience

    LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.

    Read All Reviews

    Select Industry to see insights

    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
    Read All Reviews

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    South Korea (1) Singapore (1)
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  • Call Experts Logotype

    4.4 16 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

    See all 16 projects

    Reviews mention Professional

    Clients have consistently praised Call Experts for their professionalism, noting their responsive communication and adherence to project timelines. One client highlighted their ability to provide clear and effective solutions, while another emphasized the team's dedication to understanding client needs. Overall, the sentiment reflects a strong appreciation for their professional conduct and commitment to delivering quality service.
    • Call Experts Provides a Better ROI
      5.0 Jun 22, 2017

      Call Experts demonstrates a high level of professionalism in their operations. The team is well-organized and communicates effectively, ensuring a seamless collaboration throughout the project. Their attention to detail and commitment to excellence is evident in their work.

      Read Full Review
    • Very Helpful and All Around Good Quality
      4.5 Jun 21, 2017

      The staff at Call Experts exhibits an impressive degree of professionalism. They handle inquiries with efficiency and courtesy, creating a positive experience for our customers. Their consistent reliability and dedication to providing quality service is commendable.

      Read Full Review
    Read All Reviews
    6 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Retail Company

    5.0 — Read more
    Read 16 Reviews

    Industry Experience

    Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.

    Read All Reviews

    Select Industry to see insights

    Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

    View projects from:

    Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
    View Profile
  • ReceptionHQ Logotype

    4.2 9 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

    See all 9 projects
    2 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Support Management for Hospitality Firm

    4.5 — Read more
    Read 9 Reviews

    Industry Experience

    ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
    Read All Reviews

    View projects from:

    McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
    View Profile
  • Rexcall Solutions LLC Logotype

    Rexcall Solutions LLC

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Demand Generation Marketing +1
    10% Email Marketing

    Focus Areas

    100% Answering services

    Rexcall Solutions LLC specializes in Contact Center Services, focusing on generating qualified leads through comprehensive telemarketing services. They are praised for their exceptional customer support and commitment to delivering results, with 100% of reviewers highlighting their responsiveness and proactive communication. Their alignment with client values and budget further enhances their reputation as a reliable service provider.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Rexcall Solutions LLC highlights their exceptional lead generation capabilities, particularly in the property management sector. Clients appreciate their proactive communication and commitment to delivering results, noting that the team consistently goes above and beyond. One client remarked on their excellent project management, stating tasks were delivered on time with clear updates. Overall, sentiments are overwhelmingly positive, with no significant areas for improvement identified.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Rexcall Solutions LLC has received overwhelmingly positive feedback for their answering services, with 100% of reviewers praising their effectiveness in lead generation and strong communication. Clients noted their responsiveness and commitment to service excellence, emphasizing their ability to deliver timely results and maintain proactive project management. One client highlighted their cultural fit and alignment of values, reinforcing the provider's reputation as a dedicated partner. Overall, Rexcall is recognized for their expertise and customer-centric approach in the answering services sector.

    Read Most Recent Review

    Industry Experience

    Rexcall Solutions LLC has demonstrated strong expertise in the real estate industry, particularly in property management lead generation. Feedback highlights their proactive communication, responsiveness, and commitment to client success, resulting in a steady flow of qualified leads. Their project management is noted for timely delivery and flexibility, establishing them as a reliable partner for businesses seeking to enhance their lead generation efforts in the real estate sector.

    Read All Reviews
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  • Chicago Business VoIP Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

    See all 1 projects

    Industry Experience

    Chicago Business VoIP has demonstrated strong expertise in the media industry, specifically with digital media agencies. Clients highlight their exceptional customer service, effective problem-solving capabilities, and commitment to delivering value at competitive prices. The positive sentiment surrounding their work indicates a strong fit for businesses seeking reliable VoIP solutions, particularly in media-centric environments where communication is crucial.

    Read All Reviews

    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Chicago Business VoIP's pricing, noting it as fair and fitting their budgets. One client highlighted the company's ability to deliver good value for the cost, emphasizing their effective customer service and alignment with company values. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness, with no reported issues regarding pricing or value for money.
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  • Distance Team Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus

    Services provided

    10% Call Center Services
    80% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Distance Team is a customer service outsourcing company that consistently delivers prompt and efficient support, as evidenced by the positive feedback from 100% of their reviewers. Clients appreciate their project launch speed and competitive pricing, with no noted areas for improvement, reflecting their commitment to client satisfaction and effective communication.

    See all 2 projects

    Reviews mention Timely

    Distance Team consistently receives positive feedback regarding their timeliness in project delivery. Clients noted that all tasks were completed on time, with one CEO stating, 'Everything was on time, and they responded to our needs quickly and attentively.' Another client emphasized, 'Everything was on time and they always keep in touch.' Overall, the sentiment reflects a strong commitment to meeting deadlines and maintaining effective communication.
    • Customer Support Services for Healthcare Technology Company
      5.0 Mar 29, 2023

      Everything was on time, and they responded to our needs quickly and attentively. Project launch speed was impressive. There were no areas for improvement mentioned.

      Read Full Review
    • Call Center Services for Online Fishing Shop
      5.0 Mar 21, 2023

      Everything was on time and they always keep in touch. Their project management was effective in maintaining timelines. There were no areas for improvement noted.

      Read Full Review
    Read All Reviews

    Industry Experience

    Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Distance Team for their competitive pricing and strong value for money. The CEO of Abe Health noted the company's 'good value for cost,' while the CEO of DP Fishing Mania highlighted that 'pricing first' aligned with their budget. Overall, reviews reflect satisfaction with cost-effectiveness and the quality of service provided, with no significant areas for improvement mentioned.
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    Cyprus (1) Malta (1)
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  • BillingParadise Logotype

    4.4 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Diamond Bar, CA

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Answering services

    BillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.

    See all 4 projects
    1 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Billing & Organizational Services for Education Organization

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Manufacturing Human Resources Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)
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  • ANTS Logotype

    ANTS

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Petroleum Products Trading Company

    5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
    Read 1 Review

    Industry Experience

    ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
    Read All Reviews
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  • Multilingual Call Centers Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Translation

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Multilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.

    See all 2 projects

    Industry Experience

    Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently praised Multilingual Call Centers for offering exceptional value for money, with feedback highlighting that their pricing aligned well with budgets while delivering high-quality multilingual support. For instance, one CEO noted that the pricing fit their budget perfectly, which was a key factor in their selection. Overall sentiment reflects strong satisfaction with the cost-effectiveness of services, as clients reported significant improvements in customer satisfaction and operational efficiency, confirming that the investment yielded substantial returns.
    Read All Reviews

    View projects from:

    Denmark (1) France (1)
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Simply Contact
4 Helpware CX
5 Remote CoWorker
6 Big Outsource
7 LimTC
8 Blue Valley Marketing
9 Fusion CX
10 Welsend
11 XACT
12 Boldr.
13 Valoris Center
14 A-SALES AB
15 Hit Rate Solutions

List of the Best Answering Services Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Call Center Services
    50% Answering services
    75% Other
    View Profile Visit Website
  3. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    100% Answering services
    70% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    45% Answering services
    80% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  8. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.6/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  9. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  10. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  11. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    36.1/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    45% Call Center Services
    30% Answering services
    55% Other
    View Profile Visit Website
  12. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  13. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  14. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  15. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  17. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  18. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    35.6/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Call Center Services
    20% Answering services
    70% Other
    View Profile Visit Website
  19. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  21. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  22. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  23. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  24. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  25. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  26. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  27. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    34.1/40.0
    17.2/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  28. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  29. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    33% Answering services
    80% Other
    View Profile Visit Website
  30. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Answering services
    30% Other
    View Profile Visit Website

Latest Answering Services Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Answering Service Company FAQs

Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

  1. SupportYourApp

  2. Simply Contact

  3. Hugo Inc.

  4. Helpware CX

  5. Remote CoWorker

  6. LimTC

  7. Big Outsource

  8. Blue Valley Marketing

  9. Fusion CX

  10. Welsend

  11. XACT

  12. Boldr.

  13. A-SALES AB

  14. Valoris Center

  15. MarKam Solutions

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