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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$5,000+$100 - $149 / hr250 - 999
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsClevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.
Industry Experience
Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.Was this helpful?
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Call Center Services15% Application Management & Support15% Application Testing +610% Custom Software Development10% Customer Service Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention High-quality work
Clients consistently highlight Aplitt sp. z o.o. for delivering high-quality work, emphasizing their commitment to best practices and industry standards. One client praised the team's flexibility and availability during the implementation of a mobile application, noting their proactive communication and adaptability to requirements. The project was completed on time, and the overall sentiment reflects strong satisfaction, with recommendations for Aplitt based on their professional approach and effective collaboration.-
Mobile App Dev for Credit Union
5.0 May 15, 2023Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product. We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation.
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Industry Experience
Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills. One review specifically highlighted, 'Communication is strong,' indicating satisfaction with their responsiveness and clarity. Overall, feedback reflects a positive sentiment, with clients appreciating the effective dialogue that enhances collaboration and project outcomes.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017Their customer service is good. Communication is strong. There are no improvements.
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1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Small Marketing Agency
4.5 — Read moreWas this helpful?
Industry Experience
Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 3 projects(we)Vcare Customers specializes in Contact Center Services, offering comprehensive 24/7 customer support, including Customer Support Services, Inbound Call Center, and Customer Care Services. Their reviews highlight a 100% positive feedback rate, praising their seamless workflow integration, proactive communication, and exceptional customer service, which significantly improved customer satisfaction and retention.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services & Customer Support for Software Dev Co
5.0 — (we)Vcare Customers provided 24/7 customer support for a software development company. The team managed technical and non-technical inquiries and assisted with customer onboarding and issue Read moreWas this helpful?
Industry Experience
Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
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Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Call Center Services30% Business Consulting20% Unified Communications Consulting & SIFocus Areas
100% Answering servicesSee all 1 projectsVoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
VoiceStamp has demonstrated expertise primarily in the Information Technology sector, where they have successfully provided outbound services that significantly reduced costs for clients. Feedback highlights their strength in delivering quality services and responsiveness, leading to substantial time and financial savings. The overall sentiment is positive, indicating that companies within the IT industry seeking effective outbound communication solutions would benefit from VoiceStamp's capabilities.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that VoiceStamp offers significant value for money, particularly in terms of cost savings. One client reported saving $20,000 monthly, highlighting the company's effectiveness in reducing expenses. The pricing structure is managed through a bank, ensuring transparency. While some feedback indicated a need for improved speed, the overall sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsTAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Biomedical Company
5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read moreWas this helpful?
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 4 projectsInfinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.
Reviews mention Efficient
Clients have consistently praised Infinit-O for their efficient customer service solutions, noting significant time savings of at least 120 hours monthly and a cost reduction of $300 each month. One client emphasized the importance of quick support, stating, 'They give us fast and efficient service,' which has greatly enhanced their business operations. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver timely and effective support.-
Medical Billing for Healthcare Company
4.0 Aug 12, 2017We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity.
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Online Customer Chat Support for Business Services Company
3.5 Nov 2, 2017They give us fast and efficient service. They have enhanced our business to a great degree.
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Read 4 Reviews1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Infinit-O has garnered positive feedback across various industries, including healthcare, business services, arts, entertainment, and other sectors. Clients appreciate their expertise in improving operational efficiency, customer service, and inbound call management. In healthcare, they notably enhanced billing efficiency and staff productivity. In business services, they facilitated rapid customer support with significant time savings. Overall, clients express satisfaction with the quality of service and the positive impact on their operations, indicating a strong fit for organizations seeking similar solutions.
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Other industries Arts, entertainment & music Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Infinit-O's pricing structure is generally perceived as valuable, with clients reporting significant cost savings. One client noted a monthly savings of approximately $1,200, while another highlighted an annual expenditure between $5,000 to $9,999, indicating a good return on investment. Overall, clients express satisfaction with the company's services, recognizing their efficiency and quality, which reinforces a positive sentiment regarding the company's cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 6 projectsTalk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.
Reviews mention Experienced
The overall sentiment regarding Talk2Rep's experience is highly positive, with clients praising their excellent quality of work and highly trained personnel. One client noted that Talk2Rep minimizes management times and saves approximately $800,000 monthly, significantly impacting profits. Their adaptability to client needs and effective administrative processes were highlighted as key strengths. However, clients suggested that the company could enhance its offerings by expanding services in line with technological advancements.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Read 5 Reviews1 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Talk2Rep indicates a strong perception of value for money across various projects. Clients report significant cost savings, with one noting a monthly saving of $1,500 and another mentioning annual expenditures between $1,000 to $199,999 depending on service scope. Overall, clients express satisfaction with the pricing structure, highlighting affordability and adaptability to specific needs, which enhances the perceived value of their services.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
25% Call Center Services20% Sales Outsourcing15% Customer Service Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
78% Answering services22% Inbound appointment schedulingSee all 1 projectsTafaseel BPO is a customer service center specializing in Contact Center Services, offering inbound call center and customer support services. Approximately 100% of reviewers highlight Tafaseel BPO's effectiveness in improving service quality, with strong project management and cultural understanding. Their personalized approach and ability to meet high expectations are consistently praised, making them a well-regarded choice in the industry.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Higher Education Institute
4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read moreWas this helpful?
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Call Center Services20% Demand Generation Marketing20% Sales Outsourcing +610% Customer Service Outsourcing10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationFocus Areas
100% Answering servicesSee all 1 projectsTechnosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Healthcare Company
5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.Was this helpful?
More responsive than most other service providers
Get in TouchTechnosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
More responsive than most other service providers
Get in TouchMARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 4 projectsLoop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.
Reviews mention Creative
The overall sentiment regarding the creative capabilities of Loop Contact Solutions is highly positive. Clients have praised their 'out of the box thinking' and ability to identify pain points, transforming challenges into opportunities. Notably, one CEO mentioned that Loop's innovative approach significantly increased their subscriber count and customer lifetime value. Their proactive communication and tailored solutions further demonstrate their creative problem-solving skills, contributing to measurable success for their clients.-
Call Center Services for Beauty Product Manufacturer
5.0 Apr 8, 2022Time to market, out of the box thinking, suggestions and finding the pain points. They take a few of your concerns in terms of managing a company and handling customers and turn them into gold.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Razor Manufacturing Company
5.0 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
20% Call Center Services40% Sales Outsourcing30% Customer Service Outsourcing +110% Back Office OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 2 projectsThe Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.
Reviews mention Efficient
Clients have expressed high satisfaction with The Connection's efficiency, noting substantial improvements in customer service outcomes. One client highlighted their effectiveness in handling customer calls, stating that 90% of issues are resolved, resulting in a monthly savings of approximately $25,000. Additionally, they praised the company's ability to adapt and enhance their strategies for improved customer interaction, indicating a strong commitment to efficiency and effectiveness in their operations.-
Answering Services & Customer Inquiry Support for Products Firm
4.0 Aug 11, 2017Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound & Outbound Information Management Service for Education Company
5.0 — Read moreWas this helpful?
Industry Experience
The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
25% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsA1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.
2 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Verification for Telecommunications Company
5.0 — Read moreWas this helpful?
Industry Experience
A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Telecommunications Legal Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.Was this helpful?
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
10% Call Center Services30% IT Strategy Consulting20% Sales Outsourcing +415% Business Consulting10% Back Office Outsourcing10% IT Managed Services5% Marketing StrategyFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistSee all 4 projectsAcquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive, with clients noting that Acquirex consistently met deadlines and maintained structured project management. One client highlighted that Acquirex was 'responsible with our timelines' and delivered items on time, while another emphasized that all milestones were met within schedule, facilitated by daily progress discussions. This reliability in meeting deadlines significantly contributed to successful project outcomes.-
IT Managed Services & Sales Support for Home Solutions Co
5.0 May 13, 2026Yes, the items were delivered on time. Daily calls were scheduled to discuss the progress and changes. Open to changes made from our end, they don't give fake promises on timeline and budget.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Acquirex reflect a highly positive sentiment, with clients noting significant outcomes such as a 30% sales increase and successful national distributor acquisitions. Clients appreciate Acquirex's timely delivery, structured project management, and adaptability to changes. One executive highlighted the company's alignment with their values and cost-effectiveness, while another praised the leadership's eagerness to take on additional tasks. Overall, clients have expressed satisfaction with the partnership, citing no major areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchAcquirex is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsKexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.
Reviews mention Timely
Clients have expressed high satisfaction with Kexxel BPO's timely delivery of services, noting that the team completed projects ahead of schedule and maintained excellent communication throughout. One client specifically highlighted the team's ability to work beyond regular hours to accommodate international clients, contributing to successful outcomes. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating both the adherence to deadlines and the quality of the reports produced.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The team completed the task before the deadline. The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements.
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0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated expertise in the consulting industry, notably through their work with a global technology and consultation firm. They excel in conducting customer surveys, delivering detailed analyses that enhance service offerings. Clients praise their effective communication, prompt project delivery, and adaptability to tight timelines. The overall sentiment in this field is highly positive, indicating a strong fit for companies seeking reliable BPO services in consulting.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kexxel BPO's pricing, noting it fits their budget while delivering significant value. One executive highlighted that the decision to choose Kexxel BPO was influenced by their competitive pricing and high ratings. Moreover, the team consistently met deadlines and provided thorough analyses, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service that justifies the cost.Was this helpful?
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Undisclosed< $25 / hr10 - 49Yerevan, Armenia
Services provided
20% Call Center Services40% Customer Service Outsourcing40% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsRooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.
Industry Experience
Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality.-
Staffing Services for Recruitment Marketplace
5.0 Aug 8, 2023The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience
Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +415% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingFocus Areas
100% Answering servicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Detail-oriented
Clients have expressed high satisfaction with MoveUp Solutions, particularly highlighting their detail-oriented approach. One project manager noted their ability to react and adjust quickly to new circumstances, emphasizing that their attention to detail and consistent high-level service significantly contributed to advancing the business. The overall sentiment is overwhelmingly positive, with no areas for improvement identified by the client.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience
MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.
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Education Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsGabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.
Industry Experience
Gabbyville has received positive feedback primarily from the retail industry, where they excel in outbound calling services, enhancing customer support, and generating new business. Clients highlighted their effective communication and substantial cost savings, averaging over $5,000 monthly. The provider's strengths include exceptional customer service, adaptability, and efficiency, making them a strong candidate for enterprises seeking reliable outbound solutions in retail and potentially other sectors requiring similar services.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's pricing and overall value for money. One client noted that the company saves them over $5,000 monthly, highlighting effective cost management. Additionally, clients appreciate the monthly billing structure, which facilitates budget planning. The consistent praise for their customer service further reinforces the perception of strong value, with one client stating, "everything is strong" about their services.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsHi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49New Delhi, India
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Transcription +120% TranslationFocus Areas
100% Answering servicesSee all 1 projectsCosmic Sounds - Dubbing Voice Over Company specializes in providing transcription and multilingual voiceover services. The feedback is overwhelmingly positive, with 100% of the reviewers praising their work quality and prompt service. Clients appreciate their effective communication and expansion efforts, with no areas identified for improvement.
Industry Experience
Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
ChatPandas excels in providing comprehensive answering services, as evidenced by a successful $15 million booking pilot and 24/7 support expansion for a peer-to-peer RV rental company. Client feedback highlights their effective communication, promptness, and a commendable agent work environment, contributing to high customer satisfaction. Overall, reviews indicate a positive sentiment, with no reported significant areas for improvement, showcasing ChatPandas as a reliable partner in scaling customer support operations.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read moreWas this helpful?
Industry Experience
ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 6 projectsAnswer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.
Reviews mention High-quality work
Clients commend Answer America for delivering high-quality work that significantly enhances their business operations. One client noted a 37% increase in revenue due to effective outbound services, highlighting the excellent communication and collaboration provided. Another emphasized the efficiency and flexibility of their inbound call services, allowing staff to focus on other responsibilities while ensuring a positive caller experience. Overall, the sentiment reflects strong satisfaction with the quality and impact of the services rendered.-
Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The partnership has helped our staff focus on other duties and still provide those who call with accurate information and a positive caller experience. The service is affordable, efficient, and flexible to our needs.
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2 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering & Recording Services for Manufacturing Firm
4.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsAnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.
Reviews mention Timely
The sentiment regarding timeliness in AnswerFront's service is overwhelmingly positive. Clients commend the company for consistently meeting deadlines and adhering to agreed timelines, which facilitated smooth project implementation. Specific feedback highlights their effective management of inquiries and scheduling, significantly reducing missed client calls and enhancing overall operational efficiency.-
Inbound Sales & Customer Support Services for Cleaning Firm
5.0 Jul 27, 2024AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 12 projectsDalerio Consulting is a versatile company providing Contact Center Services, Customer Support Services, and Telemarketing Services. Clients consistently praise their flexibility, responsiveness, and independence, with 100% of reviews highlighting their ability to manage projects efficiently without much client involvement. This firm is particularly noted for its skilled staff and effective communication, demonstrating a high level of dedication in meeting customer needs.
Reviews mention Well-organized projects
Client feedback reflects a strong sentiment regarding Dalerio Consulting's well-organized project management. One client praised their efficiency and organization, noting that collaboration was easy and fruitful despite internal challenges. Another highlighted the impressive and well-thought-out implementation of project stages, including the use of Trello for detailed information sharing. Overall, clients commend Dalerio for their structured approach and dedication to delivering high-quality results.-
SEO Services for University
5.0 Aug 19, 2022Dalerio were very organized and efficient. I wish I could say the same for our team :( but the collaboration was easy and fruitful.
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Customer Support Services for iGaming Startup
5.0 Aug 19, 2022They took care of the implementation of live chat, briefing, a Trello project with specific information about our company. Very impressive and well-thought-out. The workflow is very effective. We are in constant contact regarding the project.
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3 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for iGaming Startup
5.0 — Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers. Read moreWas this helpful?
Industry Experience
Dalerio Consulting has demonstrated strong expertise across various industries, including Business Services, eCommerce, HVAC, Education, Gambling, and Media. Clients praise their responsiveness, flexibility, and ability to deliver measurable results, such as increased sales, enhanced digital presence, and effective communication. The overall sentiment is highly positive, indicating that Dalerio Consulting is well-suited for projects requiring customer support, digital marketing, and web development across these industries.
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Business services Software Other Industry Construction Education Gambling Nonprofit Utilities MediaWas this helpful?
View PackagesDedicated Customer Support Services
Have one, or a team of experienced, dedicated agents handling the customer support operations of your office.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
45% Call Center Services45% Sales Outsourcing10% Search Engine OptimizationFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 2 projectsDigital Jockey Private Limited is a proficient company specializing in Contact Center Services, particularly excelling in Inbound and Outbound Call Centers. With a high success rate, they converted 9.9% of 3,000 prospects into positive customers. Reviewers consistently praise their effective communication and timely updates, with 100% expressing satisfaction with their services.
Reviews mention Honest
The overall sentiment regarding honesty in Digital Jockey's services is highly positive. A client highlighted their commitment to transparency, noting, 'Digital Jockey showed honesty that other companies lacked.' They consistently delivered on promises, exceeding call targets and providing daily recordings of interactions. The client appreciated their hardworking nature and focus on results rather than profits, stating, 'They were always work-minded rather than money-minded.' This level of integrity and dedication significantly contributed to the project's success.-
Digital Strategy & Voice Services for SaaS Platform
4.0 Jul 29, 2020I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed. Other companies would talk about contracts, how many calls they’d do, and how much reach-out they’d do. Digital Jockey did it out of the box. If they promised to do 100 calls per day, they’d sometimes call 200 times as well. They were honest in that all recordings were sent to me at the end of the day. Their team was hardworking and patient in getting leads.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Leads Filtering & Prospecting for Earthing Mfg Company
5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read moreWas this helpful?
Industry Experience
Digital Jockey has demonstrated expertise across the Energy & Natural Resources and IT Services industries, receiving positive feedback for their effective communication, lead generation, and tailored marketing strategies. In the Energy sector, they excelled in filtering data to identify prospects, achieving significant conversion rates. In IT Services, their support in developing AI solutions and engaging potential customers was praised for its thoroughness and honesty. Overall sentiment indicates strong performance and reliability, making them a suitable partner for businesses in these sectors.
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IT Services Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Digital Jockey for their cost-effectiveness and value for money, with one reviewer noting their affordable pricing of approximately $500–$700 USD for extensive outreach efforts. The overall sentiment reflects satisfaction with the company's dedication and work ethic, emphasizing that they were 'work-minded rather than money-minded.' Additionally, timely communication and high performance were highlighted, reinforcing the perception of receiving substantial value relative to the investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
70% Call Center Services30% AccountingFocus Areas
25% Answering services45% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsVision Sync Solutions is a company specializing in Contact Center Services, specifically excelling in managing sales operations and devising SOPs for businesses. Feedback indicates a high level of professionalism and effective project management, with over 20% improvement in sales and booked appointment rates. 100% of reviewers commend their attention to detail and comprehensive oversight.
2 of 2 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Vision Sync Solutions highlights exceptional performance in optimizing operations and enhancing sales processes. One client reported a 95% reduction in theft within five months, attributed to effective monitoring and communication. Another noted a 20% increase in booked appointments due to meticulous oversight and training. Overall, clients appreciate the professionalism, timely delivery, and alignment with their business values, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Financial Services Company
5.0 — Vision Sync Solutions provides sales outsourcing services for a financial services company. The team has created the SOPs for the client's sales department and cold outreach program. Read moreWas this helpful?
Industry Experience
Vision Sync Solutions has demonstrated expertise across the cannabis and business services industries. In the cannabis sector, they notably reduced theft by 95% through effective operational oversight. In the business services domain, they enhanced sales operations, resulting in over 20% improvement in booked appointments. Overall, feedback highlights their strong communication, attention to detail, and ability to adapt to unique workflows, making them a solid choice for clients in both industries seeking operational efficiency and sales enhancement.
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Business servicesWas this helpful?
$1,280 Startups, Small Businesses, and Solo Founders $1,600 Growing Businesses and Service Providers $1,920 Enterprises, Healthcare Providers, RealEstate FirmView PackagesDedicated Virtual Receptionist
A dedicated virtual receptionist handling inbound calls, appointment scheduling, and lead qualification. Our trained agents follow your processes to deliver consistent, professional customer interactions, ensuring every call is managed efficiently while helping you capture more opportunities.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% StaffingFocus Areas
100% Answering servicesSee all 1 projectsPatient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Patient Connect has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight their fast communication, professionalism, and expertise in handling call center operations, particularly in the healthcare sector. One reviewer noted a significant reduction in missed calls, indicating a strong impact on client operations. The alignment of company values and excellent customer support were also emphasized as key strengths. No negative feedback was reported, showcasing their effectiveness and reliability.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Services for Marketing Agency
5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
10% Call Center Services35% Staffing20% Back Office Outsourcing +220% Customer Service Outsourcing15% HR OutsourcingFocus Areas
60% Answering services30% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Kore BPO has received overwhelmingly positive feedback for their answering services, with 100% of reviewers noting their effective communication and commitment to targets. Clients appreciate the good value for cost and the alignment of company values. Specific outcomes include an increase in quality applicants and efficient project management. Reviewers report satisfaction with Kore BPO's ability to handle calls and appointments seamlessly, with no significant areas for improvement mentioned.
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Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.-
Payment Processing for Mid-sized IT Firm
3.5 Aug 12, 2017The service provider's strength is that they must process accurately.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
60% Call Center Services40% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsVRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.
2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Services Company
5.0 — VRtelemarketers provided call center services for a financial services company. The team handled inbound and outbound calls, addressed inquiries, and resolved issues. They also focused on lead Read moreWas this helpful?
Industry Experience
VRtelemarketers has demonstrated expertise in the financial services and staffing/recruiting industries. Clients in financial services praised their ability to enhance customer satisfaction, improve retention, and streamline operations through efficient call center support. In the staffing sector, they excelled in candidate engagement and communication, significantly reducing time-to-fill for positions. Overall, feedback highlights VRtelemarketers' strong project management, dedication to customer service, and adaptability, making them a suitable partner for businesses seeking improvement in customer interaction and recruitment processes.
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Financial services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
10% Call Center Services30% Transcription25% Social Media Marketing +315% Digital Strategy10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)Focus Areas
63% Answering services37% Inbound appointment schedulingSee all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
Industry Experience
Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249
Services provided
15% Call Center Services20% Back Office Outsourcing15% Web Development +510% Logo10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsBuraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.
Industry Experience
Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
The Agentsy BPO has received overwhelmingly positive feedback for their answering services, with 100% of reviewers reporting significant increases in membership and revenue growth. Notable achievements include a 300% increase in membership and 100% YOY revenue growth. Clients praised their high service levels, effective communication, and ability to deliver outstanding results consistently. Overall, there were no negative comments, highlighting their expertise and strong cultural fit with clients.
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Industry Experience
The Agentsy BPO has demonstrated expertise in the hospitality and leisure industry, working with clients such as membership-based travel clubs and luxury travel agencies. Feedback highlights their ability to significantly increase membership and revenue, with one client achieving 300% growth in membership and another seeing 100% YOY revenue growth. Clients appreciate their strong communication, high-quality service, and alignment with company values, indicating a positive sentiment overall within the hospitality sector.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
10% Call Center Services50% Finance & Accounting Outsourcing (FAO)10% Accounting +310% Back Office Outsourcing10% Customer Service Outsourcing10% Logistics & Supply Chain ConsultingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistSee all 2 projectsMaxtech Data House Private Limited is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center services, as well as Customer Care Services. Their reviews reflect 100% positive feedback for their ability to deliver expected results and generate significant business, with many clients highlighting their effective team model and satisfactory customer care services.
Reviews mention High-quality work
Clients consistently commend Maxtech Data House Private Limited for delivering high-quality work. One client highlighted their satisfaction with the business generated through the company's inbound and outbound services, noting that they deliver expected results effectively. Additionally, the collaboration was described as 'very good,' reinforcing the sentiment that Maxtech provides valuable support and meets client expectations. Overall, feedback indicates a strong positive sentiment towards the quality of work provided.-
Call Center Services for Digital Marketing Company
5.0 Oct 5, 2019The project is progressing well and we are getting good results. They deliver expected result. Work is good. So as of now, things are very satisfactory.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Marketing Company
5.0 — MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls. Read moreWas this helpful?
Industry Experience
Maxtech Data House Private Limited has garnered positive feedback across key industries, notably in Advertising & Marketing and Business Services. Clients appreciate their efficiency in managing inbound and outbound call center services, alongside proficient accounting data entry. The company is recognized for delivering expected results, maintaining effective communication, and providing affordable pricing. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking reliable support in digital marketing and business operations.
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Advertising & marketing Business servicesWas this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
40% Call Center Services50% Sales Outsourcing10% Business ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 4 projectsDigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.
Reviews mention Flexible
Clients have consistently highlighted DigiReps.co's flexibility as a key strength, noting their impressive responsiveness and ability to adapt to project needs. One client remarked on their flexibility and quality of talent, emphasizing how DigiReps.co acted as a true extension of their team. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with no reported areas for improvement in this aspect.-
Sales Outsourcing for Biotechnology Company
5.0 Apr 30, 2025We're impressed with their flexibility, responsiveness, and quality of talent. DigiReps.co was a true extension of our team, showcasing their ability to adapt to our specific needs and requirements.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing for Pest Control Company
5.0 — DigiReps.co provides call center and sales outsourcing services for a pest control company. The team makes daily cold calls to past customers, transfers warm leads to sales reps, and updates them on Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Call Center Services25% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsXplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
Xplore-Tech has demonstrated expertise across various sectors, particularly in managing high-volume inbound call services. Clients from industries requiring effective customer engagement and communication have praised the company for its rapid response times and significant cost savings, averaging $50,000 monthly. The overall sentiment reflects strong satisfaction, with strengths in service provision, technology integration, and customer support. Organizations in need of reliable call handling solutions may find Xplore-Tech a suitable partner.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Xplore-Tech's pricing structure, noting its yearly billing aligns well with their operational needs. One client highlighted significant savings of approximately $50,000 per month, emphasizing the company's value for money. Overall, the sentiment is positive, with clients appreciating the combination of competitive pricing and high-quality service, which has led to long-term partnerships since the mid-1990s.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
67% Answering services33% Inbound appointment schedulingSee all 12 projectsMagellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.-
Calling System Services for Large Media Company
4.5 Aug 11, 2017They have helped to make us more productive. They are dependable and efficient.
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3 of 10 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Claims Processing for Enterprise Consumer Products Firm
4.0 — Read moreWas this helpful?
Industry Experience
Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services.
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Other industries Retail Manufacturing Media Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
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Undisclosed< $25 / hr50 - 249San Diego, CA
Services provided
50% Call Center Services50% StaffingFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsMango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.
Reviews mention Creative
Clients have expressed high satisfaction with Mango Bibo LLC's creative capabilities, highlighting their technical skill and attentiveness. One client noted that the team exceeded expectations by delivering a visually appealing and user-friendly website, along with a professional business card design that complemented their brand. The company's ability to listen to client visions and provide thoughtful suggestions was particularly praised, contributing to a cohesive brand experience across platforms. Overall sentiment reflects strong approval of their creative services.-
Web Development & Graphic Design for Legal Services Firm
5.0 Sep 23, 2025The final deliverables met and exceeded expectations, demonstrating the team’s efficiency, creativity, and attention to detail. What impressed me most about MangoBibo was their combination of technical skill, creativity, and attentiveness. They didn’t just follow instructions — they really listened to my vision, offered thoughtful suggestions, and elevated the project beyond what I imagined.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Mango Bibo LLC has received overwhelmingly positive feedback for their answering services, with clients highlighting their timely project management and effective communication. One review emphasizes that all tasks were completed on time and exceeded expectations, showcasing their reliability and value. There were no reported areas for improvement, indicating a strong client satisfaction rate of 100%. Overall, their expertise in handling call management and administrative support has made a significant positive impact on clients' operations.
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Industry Experience
Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingFocus Areas
100% Answering servicesSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention High-quality work
Clients consistently praise NICE inContact for delivering high-quality work that meets expectations. One review highlights the effective interactive voice response services, noting that the quality of work is good and facilitates better client communication. Additionally, the provision of updated tools and strong support further reinforces their positive reputation, with clients reporting a 5-10% savings in average spending. Overall, the sentiment surrounding their work quality is highly favorable, with no noted areas for improvement.-
IVR Services
4.5 Dec 21, 2017The quality of work is good and it meets what they offer.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as providing good value for money, with competitive pricing structures that often save them significant costs. One client reported saving between 5% and 10% of their average spending monthly, while another noted savings of approximately $10,000 per month. Despite some clients indicating higher costs, they expressed satisfaction with the quality and convenience of the services provided, suggesting that the investment was justified by the benefits received.Was this helpful?
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UndisclosedUndisclosed250 - 999Cairo, Egypt
Services provided
35% Call Center Services35% HR Outsourcing30% Recruitment Process OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 2 projectsLEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.
Industry Experience
LEO Trading Agency has demonstrated expertise in the telecommunications industry, notably providing high-quality candidates for recruitment needs. Client feedback highlights their strength in candidate quality, leading to measurable hiring success. While they have excelled in delivering on specific objectives, there is a suggestion for improvement in increasing candidate quantity. Overall, their performance in telecommunications indicates a strong fit for companies seeking recruitment services in this sector.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that LEO Trading Agency provides high-quality candidates, which reflects positively on their value for money. One client emphasized the impressive quality of candidates delivered, although there was a suggestion to improve the quantity of candidates provided. Overall, feedback indicates a favorable sentiment towards the company's pricing relative to the quality of service, suggesting that clients feel they receive adequate value for the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesSee all 3 projects@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.
Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsElegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Elegance Outsource Pvt Ltd has received overwhelmingly positive feedback for their answering services, with 90% of reviewers highlighting increased call volume and customer satisfaction. Clients appreciate the company's 24/7 availability, flexibility, and strong communication skills. Notably, one reviewer noted improved operational efficiency and reduced costs. However, a few suggested the need for a single point of contact to streamline communication. Overall, the sentiment reflects a strong alignment of company values and high-quality service delivery.
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Industry Experience
Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.Was this helpful?
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSee all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
19% Call Center Services68% Customer Service Outsourcing13% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 7 projectsLiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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UndisclosedUndisclosed50 - 249Eau Claire, WI
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsMy Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.
Reviews mention High-quality work
Clients have consistently praised My Receptionist for delivering high-quality work, emphasizing their reliability and the exceptional service provided. One client noted, "They provide us with the best quality service we could ask for" and highlighted that they save significant time and money, estimating a monthly savings of around $1,500. The overall sentiment reflects strong admiration and respect for the company, with clients appreciating consistent call quality and clear communication.-
Product and Customer Support for Retail Company
5.0 Nov 2, 2017We have the utmost respect and admiration for MyReceptionist. They save us time, money and have the best quality you could buy for a steal of a deal. They have helped our business grow from startup to a solid foundation and I look forward to continued success with them.
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Industry Experience
My Receptionist has demonstrated strong expertise across various industries, including Education, Government, Retail, Information Technology, and Nonprofit sectors. Clients praise their efficient call-handling, excellent customer service, and cost-saving capabilities. The Education and Government sectors highlighted significant improvements in operational efficiency and client satisfaction. In Retail, consistent quality service was emphasized. Overall, the sentiment is highly positive, indicating My Receptionist is well-suited for organizations seeking reliable inbound services.
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Education Government Other industries Information technology Retail Business services Arts, entertainment & music Hospitality & leisure Media Telecommunications Real estate Automotive Financial services Other Industry NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment of value for money with My Receptionist, noting efficient service and significant time and cost savings. For instance, one client reported saving approximately $10,000 monthly and highlighted their package deal at $250 per month as highly beneficial. Another client mentioned that their services saved them about $1,500 a month. Overall, feedback indicates that clients find the pricing fair relative to the quality and efficiency of the services rendered.Was this helpful?
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Ashburn, Virginia (2) Garden Grove, California (1) Long Beach, California (1) Sanford, North Carolina (1) Clemson, South Carolina (1) Allen, Texas (1) Norwalk, Connecticut (1) Chicago, Illinois (1) Greenwood, Indiana (1) Canton, Michigan (1) Flint, Michigan (1) Redford, Michigan (1) Trenton, Michigan (1) Syracuse, New York (1) Cleveland, Ohio (1) Sebastian, Florida (1) Painesville, Ohio (1) San Francisco, California (1) Los Altos, California (1) Pompano Beach, Florida (1) Santa Clarita, California (1) Las Vegas, Nevada (1) Gilbert, Arizona (1) Beaverton, Oregon (1) Rapid City, South Dakota (1) Danville, Kentucky (1) West Springfield, Massachusetts (1) Sarasota, Florida (1) Fredericksburg, Virginia (1) Valley, Alabama (1) Central Bridge, New York (1) Stephenson, Virginia (1)Was this helpful?
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