Customer Support / Call center / Recruiter

If you are interested in a qualified, reliable and dedicated team, you have visited the right site. Our most important point of view: your ideas are definitely should be released.
What could be better than having a remote team which really cares about the wellness of your business and reputation?

 
Undisclosed
 
< $25 / hr
 
10 - 49
 Founded
2013
Show all +
Las vegas, NV
headquarters
other locations

Focus

Service lines
  • Voice Services
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
Industry focus
  • Business services
Direct marketing
Mobile platforms
Mobile focus
Ecommerce systems
Application platform
CRM functions
CRM solutions
Productivity & collaboration
Managed services
Voice/Call Center Services
Transcription Focus

Portfolio

Video CV (Julia | MoveUp Solutions)

Call Center | Customer Support | Virtual assistant | Recruiting | Accounting | Procurement outsourcing | Dispatch Services | Sales department/IT Sales | Technical Support | Project management

Your ideas are definitely should be released @MoveUp Solutions

Contact Center | MoveUp Solutions

Contact center works with all channels of communication. We provide direct numbers in any country of the world, multi-channel communication, set up automatic call handling IVR, online chat, SMS, Skype, e-mail, ICQ, the training of operators, detailed reporting, and all this in different languages (Russian, Ukrainian, English, German, French and even Chinese).

You are just one call away from success, but your

competitors are too @MoveUp Solutions

Virtual Assistant | MoveUp Solutions

A virtual assistant can fill your site with necessary content, works with various CMS and CRM systems, provides fast and qualitative researching and copywriting, as well as reminds you about all urgent matters from your personal organizer.

You just one call away from your success @MoveUp Solutions

Customer Support Service | MoveUp Solutions

Customer support – includes an instant web-chat with clients, work in different ticket systems and email correspondence, communicating in the most popular social networks, web orders processing, completing all the necessary forms and tables.

You are just one call away from success, but your competitors are too @MoveUp Solutions

Reviews

Sort by

Customer Support for Lithuanian Digital Agency

"They’re a pleasure to work with and we highly recommend them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2017 - Ongoing
Project summary: 

MoveUP Solutions provides customer support for a marketing campaign.

The Reviewer
 
1-10 Employees
 
Vilnius, Lithuania
Ditė Gudišauskaitė
Jr. Project Mgr., Whamedia
 
Verified
The Review
Feedback summary: 

The team’s flexibility, responsiveness, and detail-oriented approach make the partnership successful. MoveUP Solutions’ consistent and quality service has a positive impact on innovation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at Whamedia, a digital agency that with 200,000 unique daily web visits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoveUp Solutions?

We needed to outsource customer support for our marketing campaign.

What were your goals for this project?

We wanted a quality customer support team.

SOLUTION

Describe the scope of their work in detail.

They provide customer support during our campaign; however, the details of their involvement are confidential.

How did you select this vendor?

My team searched online for agencies and found this vendor. We decided to work with MoveUP Solutions because they had a great final proposal and were willing to work alongside us.

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

The partnership is very effective.

What did you find most impressive about this company?

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.

Are there any areas for improvement?

We didn’t notice anything on our end.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Business Development for Safety Firm

“They pushed us to have a global presence instead of focusing on local customers.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - Dec. 2016
Project summary: 

MoveUp built a website that features occupational safety training. The team also helped with business development activities, with a focus on the international market.

The Reviewer
 
1-10 Employees
 
Dekalb, Illinois
John Newquist
Partner., Newquist Safety
 
Verified
The Review
Feedback summary: 

The website successfully increased the company’s global presence, attracting more clients and generating revenue. MoveUp’s expertise, responsiveness, and strategic advice helped drive business growth.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Newquist Safety trains over 10,000 people a year in safety and health. We work with Fortune 500 companies to identify risks and hazards that affect the bottom line and injure workers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoveUp Solutions?

We hired MoveUp to arrange business meetings in Ukraine and help with website development.

What were your goals for this project?

We wanted to develop a website that would discuss international safety issues and provide resources to assist in minimizing losses. I wanted to have a presence in Eastern Europe, specifically in the safety and health industry.

SOLUTION

Describe the project in detail.

MoveUp arranged meetings and helped set up our initial website. They also helped resolve issues, track visits, and monitor responses in the region. Most importantly, they made me consider expanding and offering our services on a global scale.

What was the team composition?

I worked with a project manager from MoveUp.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They pushed us to have a global presence instead of focusing on local customers. As a result, I was able to conduct Occupational Safety and Health Administration (OSHA) training in China as well as audits in U.S. facilities owned by Japanese firms.

How effective was the workflow between your team and theirs?

MoveUp responded to my emails at all hours, which was important in setting up meetings and discussing the website.

What did you find most impressive about this company?

Their command of English and knowledge of web design were excellent. I would use them again.

Are there any areas for improvement?

No.

5.0
Overall Score They didn’t just offer technology services, they also provided valuable ideas.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were accurate in setting up and meeting timelines.
  • 5.0 Cost
    Value / within estimates
    I was pleased with the pricing. I saved thousands, compared to working with a U.S. company who may not have been as responsive.
  • 5.0 Quality
    Service & deliverables
    I am happy with the website development.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them.