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A1 Call Center

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A Domestic Call Center Service Provider in India.

A1 Callcenter is a CISCO based outsourcing call center as well as a full-service call center consulting group. Our business improvement strategy includes formal selection criteria for focusing on the most important improvement initiatives, and deployment of the right resources. We provide Offsite Receptionist Services, Order taking Services, Website Receptionist Services and Seminar Registration Services to develop a business. 

 

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Noida, India
  • Year founded
    Founded 2009

1 Locations

  • Noida , India

Service Lines
Back Office Outsourcing
40%
Call Center Services
25%
Customer Service Outsourcing
25%
Sales Outsourcing
10%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
100%
Inbound Services
Answering services
50%
Inbound appointment scheduling
50%
Customer Service Outsourcing
Chat Support Services
56%
Order Processing & Taking
22%
Phone Support Services
22%
Outbound Services
Third party verification
38%
Customer Surveys & Market Research Calls
37%
B2C Telemarketing & telesales
25%
Sales Outsourcing
B2B Lead Generation
100%
Industries
Consumer products & services
30%
Education
20%
Media
20%
Arts, entertainment & music
10%
Manufacturing
10%
Retail
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.5 /5

What Clients Have Said

A1 Call Center's pricing structure is generally monthly, with clients reporting annual costs between $5,000 to $999,999. Clients appreciate the value, citing savings of up to $100,000 monthly and excellent customer service, though some suggest improvements in processing speed and schedule flexibility.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

A1 Call Center Review Insights

Overall Review Rating

4.8
  • Quality 4.7
  • Schedule 4.8
  • Cost 4.5
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Strong Customer Relationships

    Clients praise A1 Call Center for developing great relationships with both companies and consumers, contributing to smooth and effective communications.

  • Need for Faster Processing

    One area highlighted for improvement is faster processing, suggesting a need to enhance their speed in handling tasks.

  • Positive Client Experiences

    Clients report very enjoyable and happy experiences working with A1 Call Center, underscoring their satisfaction with the service provided.

  • High-Quality Customer Service

    A1 Call Center is recognized for its excellent customer service, consistently delivering premium service and addressing customer issues efficiently.

  • Effective Cost Savings

    The company is noted for saving clients substantial time and money, with reports of monthly savings up to $100,000, highlighting its cost-effectiveness.

  • Pricing and Billing Transparency

    The pricing structure is noted as standard and transparent, with clients appreciating the clarity in billing practices.

A1 Call Center Reviews

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Industry
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Customer Verification for Telecommunications Company

  • Call Center Services
  • $50,000 to $199,999
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They develop a great relationship with companies and consumers."

Dec 24, 2017
Administration Associate, Telecommunications Company
Anonymous
  • Telecommunications
  • Chicago, Illinois
  • 51-200 Employees
  • Survey Response

Contract Negotiation Services for Legal Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2012 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5

"They are amazing."

Nov 2, 2017
Owner, Legal Company
Anonymous
  • Legal
  • Flushing, New York
  • 11-50 Employees
  • Survey Response

Customer Verification for Administrative Department

  • Call Center Services
  • $200,000 to $999,999
  • Aug. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"Very efficient at all times."

Aug 11, 2017
Administration President
Anonymous
  • Other industries
  • New York City, New York
  • 11-50 Employees
  • Survey Response

Showing 1-3 of 3 Reviews

Locations (1)

E-87, Sector – 63, Noida, India 201307

1

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