IT Solutions Company Offering Integrated Solutions
Sybrid (Pvt) Ltd., a Lakson Group company, is a leading IT solutions and BPO provider established in 2008. Headquartered in Pakistan with a strong presence in the USA and UAE, Sybrid empowers businesses through comprehensive, technology-driven services.
Sybrid's diverse portfolio includes:
Managed IT Services: End-to-end IT infrastructure management, cybersecurity, and cloud solutions.
Software & App Development: Custom mobile and web application development.
Healthcare Solutions (SybridMD): Medical billing, RCM, and practice management for over 100 medical practices across 22 states.
Digital Marketing & Creative Services: Digital marketing, content creation, animations, and game development.
Business Process Outsourcing (BPO): 24/7 multilingual customer care, virtual assistance, and back-office support.
Market Research & Analytics: In-depth market research using CATI, CAWI, and CAPI.
Sybrid's innovative products include:
Syhox: Cloud-hosted IP-PBX for call centers, ensuring 99% SLA uptime.
Syvox: Enterprise call center IP telephony solution, productivity-enhancing.
SyDesk: Customizable ticketing system for faster resolution and insights.
Human Capital Management System (HCM): Centralized HR data management with embedded workflow.
Wisdom: Hospitality/retail suite for automation, monitoring, and analysis.
AuditPro: Automates audit planning, checklists, reports, and strategic planning.
Recognized for excellence, Sybrid partners with McDonald's, Unilever, Telenor Microfinance Bank, and Colgate Palmolive, and collaborates strategically with Pakistan Single Window (PSW). With offices in over 10 Pakistani cities and international operations, Sybrid employs over 2,000 professionals globally.
Web Dev, Digital Marketing, SEO & SMM for E-Commerce Store
Ecommerce MarketingSearch Engine OptimizationWeb Development
Less than $10,000
Jan. - June 2024
4.5
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.0
"The overall experience was good."
May 22, 2025
Manager Operations, Letshop.pk
Abrar Ahmed
Verified
eCommerce
Islamabad, Pakistan
1-10 Employees
Online Review
Verified
Sybrid Private Limited provided web development services, digital marketing, and SEO support to an e-commerce store. The team integrated secure payment gateways and conducted social media marketing.
Sybrid Private Limited helped the client achieve a 20% increase in online sales, a 20% improvement in organic traffic, and a 3.2x return on ad spend from digital marketing campaigns. The team was cooperative, supportive, and responsive. The team's project management and timeliness were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager Operations of Letshop.pk
Describe what your company does in a single sentence.
Letshop.pk positions itself as “Pakistan’s #1 E-commerce store,” offering a wide range of products across categories like:
Home Decor
Kitchen Gadgets
Mobile Accessories
LED Products
Kids Zone
Mobiles
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sybrid Private Limited to accomplish?
Ecomerance Services
Digital Marketing
SEO
SOLUTION
How did you find Sybrid Private Limited?
Referral
Why did you select Sybrid Private Limited over others?
Referred to me
How many teammates from Sybrid Private Limited were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Sybrid Pvt Ltd will provide end-to-end technical and digital support to Letshop.pk to enhance its online storefront, improve customer conversion, and increase visibility through integrated marketing efforts.
Key Deliverables: Web Development & Payment Integration Integration of secure and locally supported payment gateways
Digital Marketing Social media strategy and execution across Facebook, Instagram, and TikTok.
Search Engine Optimization (SEO) Technical SEO audit and fixes (meta tags, speed, mobile responsiveness).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
20% increase in online sales within the first 3 months post-payment integration and checkout optimisation.
20% improvement in organic traffic through targeted SEO efforts within 90 days.
At least 3.2x return on ad spend (ROAS) from digital marketing campaigns over the first quarter.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes they are.
What was your primary form of communication with Sybrid Private Limited?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are cooperative and supportive.
Are there any areas for improvement or something Sybrid Private Limited could have done differently?
The overall experience was good.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.0
NPS
Showing 1-1 of
1 Reviews
Our Story
We are Sybrid, a Lakson Group technology and outsourcing firm founded in 2008. Our multidisciplinary leadership and global teams deliver web/app development, game art & development, BI, cyber security, managed IT, contact center and industry products (AI audio, agri, POS, FORT, SyDesk). We combine deep domain expertise, multi‑office presence and award-winning CSR and tech achievements to partner with clients, reduce non‑core burdens and drive measurable growth.
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