Please describe your organization.
During my collaboration with Vizir I was working at another company. The previous company I worked for is a huge magazine company.
What was your position at that company?
I was the chief technology officer of the magazine company.
What business challenge were you trying to address with Vizir?
The company had a web initiative to develop a CMS [content management system], to publish the 40 different brands that they own in the same CMS. That included more than 100 websites and content for mobile apps. We developed a platform called Alexandria, which was a repository to track digital assets, like articles, images, videos, quizzes and so on. We had almost 100 developers in 11 teams, but we needed more developers. That was how I met Vizir. They helped develop a part of the system.
We worked with Vizir again on a second project, called You Find Solutions, which is a business unit of the same company. You Find Solutions was a big data consultancy. We had a huge marketing database. We collected IDs, addresses, lifestyle, gender, address, age, which magazines or websites people prefer, emails, and things like that. We used these to do marketing campaigns.
How did you come to work with Vizir?
We had a system architect who worked with us, and then left the company to work with Vizir. He introduced me to Vizir. We have a process at our company, like a request for proposal, but it's called a request for quotation. Vizir competed with four other companies. We always try to determine what provider has the best understanding of what we need. Vizir won this request for proposal.
Could you provide a sense of the size of this initiative in financial terms?
The last project lasted for six months, and the cost was about $10,000 per month, so we've spent $60,000 to $70,000 in total working with Vizir.
What is the status of this engagement?
We started working with Vizir around 2012-2013. I worked with them on two different projects. The second project was in 2014.
RESULTS & FEEDBACK
Could you share any statistics, metrics or other feedback from this engagement?
During the period that I was CTO [chief technology officer] at the magazine company, I worked with five or six different providers. Vizir was one of the best companies I worked with. They are very straightforward and to the point in what they do. When we agreed on the scope, and they gave us a deadline for product delivery, they always met the deadline. They always achieved the results that they were supposed to achieve. It was a very nice experience.
What distinguishes Vizir from other providers?
They are very well organized. When we pass the requirements to them, they really create the specifications for us. That made it easy for us. We didn't have to write detailed specifications for what we wanted. They have the facility for doing the business analysis to understand what we really need as well as provide documentation on what was agreed on. They always understood what we really needed and developed what we asked for. With other companies, even when you write what you need, they always have some misunderstandings about what the business is or what the product should accomplish. That was not the case with Vizir, and I think this is their strongest point.
Is there anything Vizir could have improved or done differently?
One thing that I regretted on the last project was that I didn't ask for quality assurance in the request for proposal because I believed that when you contract a project with a vendor you either use a third party to do that or you do it internally. We didn't have testers, and we had to outsource that. What happened was that they did the deliverables, and it was hard for us to do the acceptance testing. We didn't buy quality assurance to pass the acceptance tests.
We have five additional questions. For each of these, we ask that you rate Vizir on a scale of one to five, with five being the best score. How would you rate them for the quality of their service and deliverables?
Five. It's hard for me to tell about the quality of the code because I didn't read it. I can say that the final product had the features and functionalities it was supposed to have.
How would you rate them for scheduling, as in meeting deadlines and compliance with a project timeline?
How would you rate them for cost, as in value and conformance with project estimates?
Five. That was perfect. We paid exactly what we agreed upon.
How would you rate your overall experience collaborating with Vizir?
How likely are you to recommend Vizir to a friend or colleague, out of five?
Five. I always recommend them, including at the company I work for at the moment. Vizir is a great company to work with.