Storm Brain

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Decept10

Describe what your company does in a single sentence.

Decept10 offers the best-in-class SIEM/SOC/XDR tools and multiple threat feeds to analyze your network traffic in search of real-time threats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Storm Brain to accomplish?

• Website Development

SOLUTION

How did you find Storm Brain?

Online Search

Why did you select Storm Brain over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Storm Brain were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Storm Brain worked tirelessly and dedicated countless hours to develop a completely new website and theme for our company. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their commitment to our vision and meticulous attention to detail resulted in the dream website we had always envisioned. We are truly grateful for their hard work and expertise throughout the entire process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Storm Brain not only exceeded our expectations in the quality of their work but also delivered our website on time. They responded to all of our needs exceptionally well, demonstrating a deep understanding of our vision and goals. Their dedication and professionalism ensured that we met our launch deadline, allowing us to make a strong impact in the market right from the start.

What was your primary form of communication with Storm Brain?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found their personable environment and their ability to meet our every need to be truly unique, all while being timely and professional.

Are there any areas for improvement or something Storm Brain could have done differently?

We love everyone at Storm Brain and would suggest this company to everyone!

BACKGROUND

Introduce your business and what you do there.

I’m the chief strategy officer of an early childhood education and care company. We have 12 centers in the New York Area for children ages 0–5.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

We needed help to rebrand and design a new website from scratch.

SOLUTION

What was the scope of their involvement?

We initially underwent a branding exercise, working closely with Storm Brain to examine the current branding elements and decide what to maintain, what to add, and which brand attributes to convey. They guided us through that process and then developed potential new logos and brand identities to represent that.

We spent a fair amount of time working through that process, choosing a new brand identity and logo. Then, we moved into website design. We provided them with the website’s copy, and they did the design and development. The website included animation, lots of icons, and proprietary visuals. 

What is the team composition?

On the client-facing side, we had Leah (CEO), Blake (President & Founder), an account manager, and an interaction director.

How did you come to work with Storm Brain?

My colleague initially found them; I don’t remember the source.

How much have you invested with them?

We spent about $35,000.

What is the status of this engagement?

We began the engagement in January 2024, and they completed the project in June 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Storm Brain’s work was incredibly high-quality. The website design was excellent and highly functional. Moreover, they took an undefined brand and followed our cues to make it something really tangible. They brought my vision to life, and I couldn’t be happier with the outcome.

How did Storm Brain perform from a project management standpoint?

They delivered everything on time and within budget. We communicated through Google Docs, phone calls, and emails.

What did you find most impressive about them?

Their biggest strengths were branding and design. Storm Brain combined their creativity from a design perspective with commercial-mindedness. Overall, their creativity and design elements were perfectly suited to our industry.

Are there any areas they could improve?

No, I didn’t find any improvement areas.

Do you have any advice for potential customers?

Working with Leah and Blake was helpful. They were really impressive, but I’d give kudos to the whole team.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of operations at a signs and graphics company. I also oversee the marketing department that works with the website staff.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

We were looking for ongoing web maintenance and SEO services.

SOLUTION

What was the scope of their involvement?

Storm Brain provides web maintenance and SEO services for our company. The team created our WordPress website and asked if we required maintenance services. For SEO, Storm Brain has provided me with a list of proposed keywords that I accepted. Storm Brain provides general web consulting services when I have questions.

What is the team composition?

I was mostly in contact with Blake (President & Founder). I also worked with a digital account manager.

How did you come to work with Storm Brain?

I found Storm Brain through a Google search.
How much have you invested with them?

We've spent around $10,000–$20,000 on this project.

What is the status of this engagement?

Storm Brain finished building our website in November 2018, and we began this engagement in the same month. Our partnership with Storm Brain is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Storm Brain's SEO services have led to a higher ranking in our targeted keywords. We now rank on the first page of results for some of our target markets, while before, we didn't appear on the first page. I want to congratulate the entire team.

How did Storm Brain perform from a project management standpoint?

Storm Brain communicates really well via email — they're the most responsive service provider I've worked with. When I require a task from Storm Brain,  they immediately help me and return with a quote and scope. Storm Brain's project management is seamless.

What did you find most impressive about them?

I like that Storm Brain doesn't try to sell me services I don't need, as I don't like hard sales. The team only recommends services we really need, and we almost always follow their recommendations. 

Are there any areas they could improve?

I can't think of anything Storm Brain could improve on. 

Do you have any advice for future clients of theirs?

I suggest being as active as Storm Brain is regarding communication. 

UPDATED REVIEW

This review was published on December 27, 2018.

Jenna Young-Christensen
Vice President, Motivational Systems, Inc.
Manufacturing
National City, California

201-500 Employees

Jul 2018 - Jan 2018

$10,000 to $49,999

Verified

Project summary
Storm Brain redesigned an existing WordPress site. They implemented tools to increase site navigation and raise search result rankings.

Feedback summary
The newly launched modernized platform has experienced a substantial rise in inquiries, visit length, and overall traffic. The team at Storm Brain provided strong guidance and expertise for the project. Their informative approach made for a smooth, clear engagement.

BACKGROUND

Please describe your company and your position there.

I’m the VP of Marketing for Motivational Systems, an environmental graphics firm. We work with commercial and residential architects, designers, and other public and private clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain?

We hired Storm Brain to redesign our outdated website.

What were your goals for this project?

Our overall goal was to have an easy-to-navigate website that could showcase our many services. We wanted an attractive, modern look to help us rank higher in search results.

SOLUTION

How did you select this vendor?

Our ideal vendor needed to be local to us in San Diego. We interviewed three web developers who we could meet in person. We chose Storm Brain because of their willingness to visit our facilities and attempts to understand our business before giving us a quote. We felt comfortable with their team and liked their personalities.

Describe the project in detail.

To begin, we shared several examples of sites so Storm Brain would know what we envisioned for our platform. They then transformed our site by incorporating our ideas and existing collateral to create the updated WordPress site.

What was the team composition?

Our project lead was Leah (CEO, Storm Brain) and she communicated with the rest of their team on our behalf. Blake (Chief Strategy Officer & Founder) joined the project for the presentation and launch stages.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Though we only went live recently, we’ve already had a meaningful increase in inquiries. Additionally, our overall web traffic has nearly doubled, and visitors remain on our site significantly longer than they did on our previously.

How effective was the workflow between your team and theirs?

Storm Brain managed the project well. There were designated, shared folders for all the information and we had weekly phone meetings to review progress. We remained on the same page throughout the engagement, and their communication approach was effective.

What did you find most impressive about this company?

Their organization and communicative nature stood out to us. They had a strong focus on the project and produced a fantastic, impressive website.

Are there any areas for improvement?

It would have been helpful to have a custom manual for the backend of the site, created by the Storm Brain team. It may have made the process clearer, and I would've had fewer questions for their team. However, they were excellent at providing answers to make the complex aspects easier to understand.

STAR RATINGS
Overall rating: 5
They had great communication, organization skills, and produced a strong product.
Quality: 5
Cost: 5
Their price was fair and comparable to other quotes I received.
Schedule: 5 
They were easy to schedule with and great at meeting deadlines.
Willing to refer: 5
I've already recommended them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Wendego Inc., a managed IT and cybersecurity company servicing small and mid-size businesses.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Storm Brain?

We needed help with website design.

SOLUTION

What was the scope of their involvement?

Storm Brain has been providing website design services for us. We’ve started working together on a project for a mutual customer, and that has moved to a full-blown relationship, including redesigning our website. The team has also worked closely with us to solve DNS issues and ensure everything is transitioning well.

Regarding the process, I’ve been directly involved with Blake (Founder & COO). He has reached out to me to let us know what we need for the project, and we’ve created a schedule. Blake has also helped us predict our DNS and migration needs with the domain to ensure the platform’s security. We’ve also coordinated with them for each task from both ends.

In terms of technologies, the team has used WordPress, a DNS hosting platform, Cloudflare, and a WAF. In addition, outside the scope of their work, there is an AI-based spam and content protection security system. That system has been triggered because we’ve also worked closely with them to ensure that the component of communication via email is working properly.

Currently, we’re also planning to go through a different new project with them for branding, involving content creation and design efforts.

What was the team composition? 

We’ve worked directly with Blake and interacted with Leah (CEO) and Rhonda (Director of Brand Partnerships). All of them are working under Blake.

How did you come to work with Storm Brain?

A mutual customer referred us to Storm Brain.

How much have you invested with them?

We currently invest $15,000–$25,000 for every project with them.

What is the status of this engagement?

We started working together in February 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really like Storm Brain's website design work, which has come up smoothly and with no issues, so I'm very impressed. Regarding metrics, the project is still fresh since it usually takes 6–8 months to see real results. Still, we've noticed that our website is performing better and loading faster according to Google's score, which helps a lot with SEO because the slower the site, the slower Google's response is to take the site to the top of the list.

In terms of quality, Storm Brain's work has been very high-end and professional. Their deliverables are one of those things that amaze me and that I usually don't see for this type of service. In general, Storm Brain's design, creativity, and work quality are at a different level, a few steps beyond anyone else.

How did Storm Brain perform from a project management standpoint?

Storm Brain has completely delivered on time and within budget without surprises. Regarding tools and communication, we use email, phone calls, and text messages.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Blake is an awesome guy who is very professional, always on time and to the point, and attends to our needs immediately. Whenever we get stuck, he replies within an hour or less. 

In addition, Blake always knows what he's talking about because he's been doing this for a long time, so he's really good. Overall, it's been a pleasure working with someone as professional as him, who pushes the project forward to finish it in a couple of weeks, which is impressive.

What did you find most impressive about them?

Storm Brain's follow-up and responsiveness to our questions or requests have impressed me the most about their work. There's no drama and no fuss; they get the job done and do it usually in half a day, which is amazing. Kudos to the team for killing it.

Are there any areas they could improve?

I don't think there's anything they can improve on. There hasn't been anything that I feel like they're missing.

Do you have any advice for potential customers?

Be responsive, on top of things, set expectations from the beginning, and be open to their suggestions. They're very creative and have a professional team that might come up with something that wasn't even on your radar.

BACKGROUND

Introduce your business and what you do there.

I work in the marketing department at a financial institution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

External marketing and website management.

SOLUTION

What was the scope of their involvement?

We use Storm Brain on a daily basis for external marketing and website management. Their regular tasks include updating our website and helping us with client communications via email.

Storm Brain is a Full Service Digital Brand & Marketing Agency, offering a comprehensive range of services to help businesses thrive in the digital landscape.

What is the team composition?

Patrick (Digital Marketing Account Manager) is our main point of contact from Storm Brain, and we also work with Leah (CEO). I know that they also have a team behind them, but our main persons of contact are Patrick & Leah.

How did you come to work with Storm Brain?

The amount of time we’ve been working with Storm Brain exceeds the time I’ve been with the bank. When I started working here, I started working with Storm Brain immediately. Still, they’ve been wonderful from the beginning. Although I don’t know how we originally found them, I know that everyone who has worked with them has had a wonderful experience.

What is the status of this engagement?

I started working with them in Summer 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of Storm Brain’s work is top tier. Everything they’ve delivered looks clean and on-brand, as they’ve always ensured to keep assets consistent.

Storm Brain has done a great job making our website look luxurious, clean, consistent, and easy to follow. Our website is very beautiful, and everyone who has seen it has provided us with the same feedback.

Beyond the quality of their work, Storm Brain’s customer service is excellent. Their range of tasks is always changing, but they’ve been very dynamic in their roles, providing us with a range of options to accommodate our needs.

How did Storm Brain perform from a project management standpoint?

Storm Brain has excellent communication skills, and they treat everything as a top priority, so we never have to wait around for our content. Overall, they’re very efficient, have quick turnaround times, and always want to ensure we have everything we need from them.

Storm Brain always sends us a weekly report on the projects we have open with them, detailing which ones we need to close. Even when the deadlines are very tight, they always accommodate our needs.

Moreover, They’re on top of everything at all times. We’ve never experienced delays, as their team always stays very organized with the projects and workflows to avoid things slipping through the cracks.

When we create new marketing pieces, we sometimes meet with them over Zoom. Still, we also communicate via email so that we can send things on our time and they can get back to us as soon as they can; they’re very quick to respond to our requests.

In addition to that, having a single point of contact with Storm Brain has been great. Not talking to a new person every week has made us very consistent and efficient, allowing us to develop a relationship with our main contact point.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to both Patrick and Leah, who are awesome. Both have been our go-to people when we need anything.

What did you find most impressive about them?

On top of their high-quality outputs, their beautiful digital art, and their excellent customer service, Storm Brain bends over backward to ensure our deadlines are met and we have what we need, even if that means sacrificing their own time.

Their team always ensures to accommodate our requests and is quick to respond, so they never leave us hanging. Moreover, they’re great team players, ensuring that we always finish on top. It takes a full group effort to ensure that we’re constantly successful in project completion and execution.

Are there any areas they could improve?

There’s nothing Storm Brain could do differently. They’re very efficient, so I don’t see any areas of improvement.

Do you have any advice for potential customers?

Keep an open conversation and don’t be afraid to reach out and ask questions. They’ll always get back to you quickly. Don’t be shy to schedule a Zoom call if you need clarification, and simply keep the clear communication going.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of digital marketing at a toy manufacturing company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Storm Brain?

I needed help updating our websites to improve their look and feel.

SOLUTION

What was the scope of their involvement?

Storm Brain provides web development services for us to enhance the functionalities of our different websites. We’ve had kick-off calls with everyone involved in the process to give them a hard copy of the briefing to let them know what we want to do and how we want to do it. Based on that, the team has created a timeline with constant update calls in between to review the project’s milestones.

Overall, Storm Brain’s team is cleaning everything within our websites to make the functionalities useful and user-friendly.

What was the team composition? 

We’ve worked with Blake (Founder & COO), Leah (CEO), and project managers.

How did you come to work with Storm Brain?

I had worked with Blake on previous projects and decided to bring him in for this task.

How much have you invested with them?

So far, we’ve invested around $70.000 with them.

What is the status of this engagement?

We started working together in November 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Storm Brain has enhanced the look of our site, and we've received positive feedback on how everything looks and increased site traffic. Moreover, we think their work quality is great — everything looks clean and solid.

How did Storm Brain perform from a project management standpoint?

Storm Brain's team meets deadlines and stays on budget. Regarding communications, we have weekly update phone calls.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Blake was involved in every single call.

What did you find most impressive about them?

Storm Brain's software knowledge is impressive. I'm not savvy on that matter, but they know the ins and outs of it.

Are there any areas they could improve?

They're good, so I don't think they can improve anything.

Do you have any advice for potential customers?

The better briefing and information you provide, the better off Storm Brain will work as a company.

BACKGROUND

Introduce your business and what you do there.

I’m an account executive working with the partnership team for an accessibility solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

We needed help building some landing pages.

SOLUTION

What was the scope of their involvement?

Storm Brain designed and developed landing pages. They worked in phases with us, from discovery to development. They used Figma and created home page headers, carouses, and other basic elements.

What is the team composition?

We worked directly with Blake (Founder & Chief Strategy Officer).

How did you come to work with Storm Brain?

We found them through Google.

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

We worked with them from September 2022–September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We lack quantitative metrics, but Storm Brain met our expectations. It was great to work with them.

How did Storm Brain perform from a project management standpoint?

We could easily reach out to the team. We mostly used Zoom and emails to communicate.

What did you find most impressive about them?

We were really impressed with their communication.

Are there any areas they could improve?

No, there was nothing I could highlight in terms of improvement areas.

Do you have any advice for potential customers?

I don’t have any feedback in this regard.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of a medical courier company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

I needed support developing my company's website as it was going through a rebranding.

SOLUTION

What was the scope of their involvement?

Storm Brain designed and developed my company's website from scratch. The team was responsible for design and copywriting. We had a few initial calls to share my vision and provide our imagery. 

What is the team composition?

We worked with 4–5 teammates from Storm Brain, including Blake (Founder & Chief Strategy Officer) and Patrick (Digital Marketing Account Manager).

How did you come to work with Storm Brain?

I found Storm Brain on Clutch and had an initial call after seeing their portfolio and reading their reviews.

How much have you invested with them?

We spent roughly $25,000 on this project.

What is the status of this engagement?

We worked with Storm Brain from July 2023–January 2024. The team has completed the site and provides technical support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Storm Brain delivered a website that was better than I expected. The team not only met my expectations but surpassed them all around. Storm Brain was great to work with, and I realized their Clutch reviews were accurate. I received exactly what I expected.

How did Storm Brain perform from a project management standpoint?

Storm Brain delivered work on time and on budget. Patrick was very organized and was good at keeping me on track, following up whenever I was busy. I appreciated his input, and he was on top of everything, which was a big part of the project's success. Storm Brain communicated well, understood my vision, and asked the right questions.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Blake's work. He was the point person throughout the process and showcased dedication to me as a client. 

Are there any areas they could improve?
Nothing really comes to mind for Storm Brain to improve. 

Do you have any advice for future clients of theirs?
I recommend having a built-out vision for your website when engaging with Storm Brain. The more details you can provide to the team, the better. Even though I didn't provide many details initially, Storm Brain understood and met my vision.

BACKGROUND

Introduce your business and what you do there.
I was working at a retail company at the time of my engagement with Storm Brain. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?
We were building our new Shopify-based microsite and hired Storm Brain to work on the site’s SEO, design, and development. 

SOLUTION

What was the scope of their involvement?
We initially had consultation calls where Storm Brain asked us about our goals as they learned about our business. They walked us through their process and how they worked with clients through their designers, developers, SEO specialists, and project managers. After that, they mapped out a plan and scheduled how things were going to progress.
For SEO, we already had some keywords, but they did their own research as well — they helped us optimize and upgrade what we already had. Additionally, they did backlinking tasks for the website. The team also helped us with advertising.
We’ve worked through the project from there. The website hasn’t fully launched yet, and the team provides ongoing support and maintenance. It’s a Shopify website, but they’re using WordPress, too. They’re still helping my former company get more traffic and customers. For features and functionality, we ensure that available products show up on the website. It helps us track inventory easily.
What is the team composition?
I worked directly with 5–6 teammates, though more may be working behind the scenes.
How did you come to work with Storm Brain?
Another person used Storm Brain and had a good experience with them. As a result, they recommended the team to me.
How much have you invested with them?
We invested around $50,000.
What is the status of this engagement?
The project started in May 2023, and their engagement with the retail company is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Storm Brain’s work was great. All their designers had great design sense, and their developers were truly smart. They were buttoned up and highly detail-oriented. Moreover, their leadership was great — Blake (Founder & COO) was a great leader for the team. He was on top of everything, so they were organized and technically savvy. They also helped answer many of our questions when we didn’t know where to start.
How did Storm Brain perform from a project management standpoint?
Their project management was great. They were on top of meetings and calls. Their teammates ensured deadlines were met. If we were late to give feedback, they shifted the schedule accordingly. In other words, they were flexible and stayed on top of everything. To communicate, we used phone calls, emails, and Zoom.
What did you find most impressive about them?
Storm Brain was strategic and design-oriented, and their web development expertise was strong.
Are there any areas they could improve?
No, there weren’t any.
Do you have any advice for potential customers?
Follow the process that Storm Brain has developed. They have a great process, so give their designers the freedom to do what they do — the results will pay off. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of communications at Alport Syndrome Foundation, a nonprofit that provides free educational resources to anybody affected by the disease. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

We hired Storm Brain to rebuild our website from scratch using the same URL as our old website. A different company developed the old website, which wasn’t good, so it had to go. 

SOLUTION

What was the scope of their involvement?

When we came to Storm Brain, the information on our website was difficult to find. It wasn’t organized in any manner, so we told them we wanted to start from scratch. From there, they built our homepage with a burger menu, which could collapse and expand into sub-menus. They gave us direction on how to lay out content on the website in an easy-to-navigate way. 

The only things that we actually provided them were our style guide and color palette. We did provide them with 3–4 websites of other nonprofits that we thought were pretty good. Our teams went back and forth over the course of seven months to see various design options. Once we landed on a design we were happy with, they implemented it to all the sub-pages of the website. They helped us think of good ways to present content with imagery and videos on the site.

Since we were not technical people, we needed Storm Brain not only to put the website together but also to maintain it. We contracted them for maintenance to get their help whenever we needed to implement changes to the website. Our team was able to make minor edits, but we used their services any time we needed to create new pages. For technologies, the website’s backend was WordPress. 

What is the team composition?

In the early stages of the project, Blake (Founder & COO) served as the project lead alongside 1–2 teammates from his development team. At most, 3–4 teammates held our hands through the process. 

How did you come to work with Storm Brain?

My boss found Blake and Storm Brain through word of mouth. Their names came up when we asked around from some of our nonprofit partners. They were local in San Diego, which was even more of an incentive for my boss to start a conversation with them. She went to meet the team in person and liked them, ultimately hiring them.

What is the status of this engagement?

The project lasted from January 2018–January 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Two years after launching our website, we received a grant from Google Ads. They were gracious to nonprofits like us. The first thing they told us was they appreciated our website — it was constructed in a way that allowed ads to function better. On top of that, we gained a huge increase in traffic. Data from Google Ads showed us that people from 84 countries viewed our website. In other words, people from around the world visited the site. 

This was partly because we were sharing so much about the website in our newsletters, social media, and communications. We were proud of it. The site allowed us to shine a spotlight on our nonprofit. The Storm Brain team laid a solid foundation for us, and we reaped the benefits of all that. 

In terms of quality, Storm Brain always asked us for ways to improve things. I appreciated their attention to detail. We gave them content and photos, and they ensured everything was appropriate. For instance, they ensured that people with vision issues could use our content. They also made sure our website was up to date and compliant with all regulations in place for running a website. 

Overall, they delivered the highest quality of work to us. I couldn’t remember when I had to correct them about something. If anything, they corrected me.

How did Storm Brain perform from a project management standpoint?

Storm Brain was detail-oriented, and I loved that they were communicative. I could send the man an email any hour of the day or night, and Blake or his team would get back to me right away. My team and I didn’t know what we were doing in the beginning, so we put our trust in their team. Five years later, I reached a point where I could share my ideas with them, and they’d give us an entirely different perspective on what to do. Simply put, we gained a good sense of collaboration. 

Further, there was never any question that was too big or too small for Blake. I appreciated that 5–6 years after the project, I could still talk to him. We couldn’t talk to the founders of other companies. Blake, on the other hand, was extremely personable. We never felt that he was removed from us in any way. He was also always hands-on with his team, so that made us feel good — we were collaborating with a good team. 

In terms of budget, they met our requirements. The budget was important to us since we didn’t have many sponsorships at that time. On top of that, we appreciated that they were willing to make something from scratch for us on our nonprofit budget. We were grateful to Blake and his team for doing that. For deadlines, they met our goal of having everything in place by January 19. 

In terms of communication methods, we had some in-person meetings in the beginning. Then, we had a lot of Zoom meetings during the design phase since we were sharing images and other visual content. After the first year, we mainly communicated over the phone or emails. Emails were the primary way I communicated with them because I was always sharing hyperlinks, images, and other content. Overall, they were fast at getting back to us whenever we needed them. 

What did you find most impressive about them?

One impressive thing about Storm Brain was that they were so good at what they did that I didn’t need a team of 10 people or more. They always assigned a small team, and everyone knew what another teammate was doing. As a result, we never had any miscommunication. For the most part, we worked with the same people throughout all the years. They were with us since the beginning, so they knew what we liked and disliked. 

Are there any areas they could improve?

No, there weren’t any. There was a staff change at one point, but they quickly brought the new teammate up to speed. There wasn’t any alarming major transition since they were so open to us about everything. We never had a single complaint about working with them. 

Do you have any advice for potential customers?

Make that first phone call. Don’t be afraid that you’ll be asking too much or that they can’t be bothered with a small client. Don’t be concerned about the size of your project or organization. Have confidence in Storm Brain’s development to make something work for you. They’ll let you be involved in the creative process and listen to everything you say. Overall, don’t hesitate to reach out to them if you have web development needs.