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Awesome Mobile Apps & Web Development

4.7
58 reviews
GOLD VERIFIED

From full-service developments to a la carte services, we guide and help our clients to launch the most scalable websites and apps. We offer web apps, mobile & tablet solutions, that aim at driving more traffic and increasing profitability. Mobikasa’s top-notch developers and engineers design and create innovative web app solutions that engage the target audience and generate traffic leading to increased revenues.

 Whether you're looking for a one-off, turn-key or enterprise solution, Mobikasa's experienced team of engineers, developers, graphic designers, and creative personnel will help you achieve your needs and goals.

 

Our visual designers and UX specialists work together to create elegant, useful, unique solutions. We find solutions for every business. Whether it's building an app, a website or an internal team solution. We provide your business with expert insights and experience across wide range of marketing channels.

READ MORE...
 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2010
Show all +
New York, NY
headquarters
  • 401 Park Avenue South, Suite 928
    New York, NY 10016
    United States
    +1.646.880.4504
other locations

Portfolio

Key clients: 
1800Flowers, Versace, Harry Winston, Maurice Lacroix, NYC Campaign Finance Board, City University of New York, Columbia University, Mavi Jeans, Florists.com, Airtel, L-Objet, Megaport, United By Blue, Limeroad, Cardekho, Goldbroker, Holland & Sherry, Honeywell, Fortuny, Pollack, Paris Art Deco, Leaders of Design Council, Quince & Co, ArloSkye, Bear Mattress, Beauty Rx, Howcast, My Pooja Box, Performix, Fruit Bouquets, Harry & David, Mt. Sinai and many more. 
1800Flowers Image

1800Flowers

Mobikasa is the technology partner for 1800Flowers for 5 years now. We helped them develop their responsive site and their iOS as well as their Android apps.

http://www.1800flowers.com/

Versace Image

Versace

Mobikasa assisted Versace with various projects for a better customer experience at their worldwide boutiques such as an enterprise app as well as Guest Wifi customization.

Mavi Image

Mavi

Mavi is globally recognized as a highly successful lifestyle brand. Celebrities like Kate Winslet and Chelsea Clinton love this brand of jeans.

https://us.mavi.com/ 

Harry Winston Image

Harry Winston

This iPad in-house app allows clients to browse through their collection

Maurice Lacroix Image

Maurice Lacroix

MAURICE LACROIX is a swiss watchmaker producing its own complex movement components for mechanical timepieces.

https://summer.mauricelacroix.com

Holland & Sherry Image

Holland & Sherry

Holland & Sherry is an internationally renowned cloth merchants of Distinction established in 1836.

http://interiors.hollandandsherry.com/en

L'objet Image

L'objet

A website for luxurious, functional designs for the home that’s devoted to craftsmanship and artisan techniques.

http://l-objet.com/

Bear Mattress Image

Bear Mattress

BEAR MATTRESS is an online store that meets the needs of all types of sleepers  

www.bearmattress.com

NYC College Line Image

NYC College Line

NYC College Line powered by CUNY provides information online that is designed to help high school students, college students, and the family members and professionals who support them. 

1800Flowers.ca Image

1800Flowers.ca

1800Flowers.ca is an online floral shop in Canada by 1800Flowers.

https://www.1800flowers.ca/

Goldbroker Image

Goldbroker

Keep up with the latest news and videos related to the gold and silver markets across the world, and get greater insight into the world of bullion trading, right on your smartphone.

Florists Image

Florists

A flower delivery service that can get flowers delivered within and outside the US. We helped with the site as well as the app.

BeautyRX Image

BeautyRX

BEAUTYRx Skincare is an award-winning skin care brand that addresses ageless issues of skin.

www.beautyrx.com

Cardamom Image

Cardamom

Mobikasa designed and developed Cardamom: a social networking app for mom friendships, playdates & professional connections found on iOS and Android.

CFB of New York City Image

CFB of New York City

CFB of New York City is an independent city agency whose purpose is to increase voter participation and awareness, provide campaign finance information to the public, enable more citizens to run for office, strengthen the role of small contributors, and reduce the potential for actual or perceived corruption.

https://www.nyccfb.info/

Glassy People Image

Glassy People

Glassypeople is an e-commerce site for stylish casual eyeglasses and professional eyeglasses at extremely affordable prices. 

https://glassypeople.com/

Holland & Sherry Image

Holland & Sherry

The app gives you full access to the entire collection of Holland & Sherry. User can also request samples, track favorites and make up look books. 

Airtel Image

Airtel

Wynk is the music app for every mood! From Rahman to Rihanna, it has over 1.8 million songs across Indian and International music. Stream and download songs by genres, moods, artists or simply tune into one of the many Radio channels and let it surprise you. 

Cofetch Image

Cofetch

CoFETCH provides a secure student-only network as students use only their college email to solve daily needs.

My Pooja Box Image

My Pooja Box

My Pooja Box is a one-stop shop for all pooja goods for the pooja holidays in India and Mobikasa helped with the app and website development!

www.mypoojabox.com

Howcast Image

Howcast

This is an instructional app that offers quick and simple how-to videos along with text content that combines practical information and other techniques like animation and claymation.

Matchabar Image

Matchabar

MATCHABAR is bringing matcha to the people -whether by the cup at their cafes, or by the bottle online.

www.matchabarnyc.com

Mun Skin Image

Mun Skin

MUN SKIN is a unique line of organic skincare products derived from native plants 

www.munskin.com

Todayslens.com Image

Todayslens.com

TODAYSLENS.COM is the leading online retailer of prescription eyeglasses and sunglasses.

https://todayslens.com/

Porta Romana Image

Porta Romana

This app is for Britain based lighting and furniture company, synonymous with unique design and artisanal craftsmanship.

Arlo Skye Image

Arlo Skye

ARLO SKYE is a sleek and stylish luggage brand that caters to your travel needs.

www.arloskye.com

Performix Image

Performix

The Performix workout app is an innovative 6-week video workout program instructed by Performix Athlete and Men’s Health Magazine Next Top Trainer 2014, Andy Speer.

West 56 Image

West 56

WEST 56 is an NYC based ”clothing for the future" company and is setting new standards for athletic and leisure apparel.

https://west56clothing.com

Asembl Image

Asembl

Asembl is an iOS app that makes it easier for users to attend events that they’re interested in as well as share them with their friends!

Revl Image

Revl

 Revl, a dating app for actors and artists. 

Emotime Image

Emotime

Emotime lets you personalize your emoticons for better chatting experiences by integrating it to your keyboard!

Spotpog Image

Spotpog

This app can be used to swap public parking spots more efficiently and increases the number of citywide parking spots by letting car owners park at private garages, lots and driveways.

Pollack Image

Pollack

Pollack showcases high quality interior furnishing fabrics for upholstery, walls and windows, for residential, commercial and hospitality.

Milk and Eggs Image

Milk and Eggs

Milk and Eggs is the first comprehensive online grocery store in Los Angeles, CA. 

Abcuts Image

Abcuts

Time to Tone is a health and fitness app that provides you with nutritional tips, workout demonstrations, and encouragement.

Fruit Bouquets Image

Fruit Bouquets

An iOS & Android app for fresh fruit delivery by 1800Flowers

Chachi's Homemade Food Image

Chachi's Homemade Food

Chachi’s is a contact exchange platform. Browse dishes or chefs and connect locally. Foodies can explore whats cooking around them, Chefs can showcase their passion for cooking. 

Sendfie Image

Sendfie

Sendfie connects foodies with their favorite restaurants with the goal of promoting an exciting and relaxed dining experience.

Reviews

4.7
58 reviews
Sort by

Fraud Protection Systems Integration for E-Commerce Platform

“They gave us the red carpet treatment.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

MOBIKASA developed a Shopify integration for a machine learning fraud company. Now they provide ongoing maintenance.

The Reviewer
 
51-200 Employees
 
San Francisco, California
Michael Scholz
Director of Partnerships, Sift
 
Verified
The Review
Feedback summary: 

The integration is complete and once it’s certified, it will be launched on Shopify’s integration marketplace. MOBIKASA provided top-level support to their clients. Responsive and communicative, they were easy to work with from all perspectives.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the director of partnership for Sift. We’re a machine learning-based fraud technology. In addition to payment-related types of fraud, we also cover content-related scams, and account takeovers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

I’m managing some of the e-commerce platforms, including Shopify. We hired them to build an integration for us.  

SOLUTION

What was the scope of their involvement?

MOBIKASA is a development agency and systems integrator. Shopify referred us to MOBIKASA to build our integration so that our software was already integrated into Shopify.

What is the team composition?

I specifically worked with 4–5 people— the CEO, CTO, chief web officer, and one person who spearheaded operations.

How did you come to work with MOBIKASA?

I had connections at Shopify who recommended them and one other team. They were the most reasonable in cost. We had a great feeling about them and they were in our budget.

What is the status of this engagement?

We started working with them in January 2020 and we have an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project was successful. The build is now complete and we’re about to start a maintenance contract. Next, we’ll share it with Shopify to be approved and certified so it can be included on their integration marketplace. We’re very happy because the application as built in a way that it meets their requirements and can be certified.

How did MOBIKASA perform from a project management standpoint?

We had the benefit of working with the CTO and he was a superstar. We were very blessed with the support we were getting. We had weekly calls, but if we needed anything, we could contact them via email, Slack, or whatever else.

There were things that were delayed either on our end or theirs, but it was just a matter of what we encountered. If anything was delayed, it was communicated.

What did you find most impressive about them?

Their responsiveness and availability have been great. They’ve been super easy to work with from both a commercial, legal, and technical perspective. They were very flexible, open, and transparent.

Are there any areas they could improve?

No; I only have good things to say about them. They gave us the red carpet treatment.

Do you have any advice for potential customers?

MOBIKASA, like any vendor, can only be as good as the requirements that are captured in the scope of work. We know what we wanted to do and how we wanted to do it. So any future clients should know what they want and make sure the requirements fully capture that.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Luxury Apparel Brand

"They are truly lovely people, I trust them and they are honest."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - June 2020
Project summary: 

MOBIKASA worked on redesigning a website. Their team customized a theme.

The Reviewer
 
11-50 Employees
 
New York, New York
Amy Riordan
VP Marketing & E-Commerce, Sachin&Babi
 
Verified
The Review
Feedback summary: 

MOBIKASA successfully had great project management. The team was helpful. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sachin&Babi is a luxury apparel brand. My role is that of Vice President Ecommerce and Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

Mobikasa managed the redesign of the Sachin&Babi site.

What were your goals for this project?

The goal of the project was to redesign the site to meet brand standards and improve conversion.

SOLUTION

How did you select this vendor?

This is the second time I have worked with Mobikasa, and chose them for this project because they are so reliable and easy to work with.

Describe the project and the services they provided in detail.

It was a complete revamp, and customization of a theme I had selected.

What was the team composition?

The team consisted of several people, creative, graphic design, along with two essential development point people during the entire project. Questions are answered quickly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site is beautiful, it is in line with the brand and it is far better from a functionality perspective as well as consumer journey POV.

How was project management arranged and how effective was it?

Our project manager Aakash was fantastic, as was our primary development partner Hitesh they consistently met all of our questions and comments with a positive attitude and suggestions that resulted in the desired effect.

What did you find most impressive about this company?

They are truly lovely people, I trust them and they are honest.

Are there any areas for improvement?

Truthfully for what we asked of them, I don't see a need for improvement. They were conscientious, helpful and fair in every way.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Development for University Program

"They are always on top of the work and make sure that issues are resolved quickly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

MOBIKASA developed a web app for a university program. The team built and designed the platform to automate the process of matching students with schools.

The Reviewer
 
5,001-10,000 Employees
 
New York City, New York
Israt Ahmed
Digital Media Manager, The City University of New York
 
Verified
The Review
Feedback summary: 

While the project is still in the testing phase, the work thus far has met the functionality needs and goals of the internal team. MOBIKASA communicates regularly with the client to ensure an effective collaboration. The team provides a high level of customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work as the Digital Media Manager for the Office of K-16 Initiatives at The City University of New York (CUNY). CUNY and the New York City Department of Education (NYC DOE) – the two largest educations systems of their kind in the country – are deeply connected by the students they serve.

Each year, the NYC DOE educates 1.1 million students in approximately 1,700 schools throughout New York City; Roughly 60% of the NYC DOE’s college-going graduates attend a CUNY college; Nearly 80% of the first-time freshmen at CUNY are graduates of NYC DOE schools.

CUNY’s Office of K-16 Initiatives supports the reciprocal partnership between these systems as well as with community partners to help ensure that entering undergraduates are prepared for success, starting with early education and assisting them up to and through college.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

We asked Mobikasa to design a web application to automate the process of matching schools with schools and college locations.

What were your goals for this project?

Unfortunately, we currently matched many of our students by hand. It was a task that could be automated. We needed to build an internal management system that would allow us to automate the matching process based on a variety of factors.

SOLUTION

How did you select this vendor?

We have worked with them before. We also scouted 5 other companies to work with. After looking at the cost and comparing it to previous work and referrals from coworkers we decided to go with Mobikasa.

Describe the project and the services they provided in detail.

They designed, developed, and are currently helping us test the features of the software before it is launched. There has been a lot of changes to the scope and they have been very accommodating.

Mobikasa has also helped us troubleshoot problems with the software immediately and have been very willing to work along our timeline. The function versions have been ready for testing, and we have been testing it to make sure it is ready to be launched.

What was the team composition?

We would work with a liaison on the team. The project manager would make sure that all the testing has been done correctly. Also has been very willing to work along our timeline especially since there is a time difference.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are currently still in the testing phase of the project, due to K-16 Initiative timelines. While we have been testing the CUNY Tutor Corps team has been very excited to look at the functionality and to implement it within their workflow.

How was project management arranged and how effective was it?

Their project management was very impressive. We usually communicated through email. The project manager has switched once over time. The current project manager we have been working with has been amazing.

What did you find most impressive about this company?

Communication and timeliness. They are always on top of the work and make sure that issues are resolved quickly.

Are there any areas for improvement?

None

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Medial Equipment Retailer

"The MOBIKASA team does a great job of communicating and getting the work done in a timely manner."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Feb. 2020
Project summary: 

MOBIKASA rebuilt a Shopify website for a medical equipment retailer. The team updated the client's web app, which ties into their Shopify, and redesigned the front-end of the platform.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
President, TENSnet
 
Verified
The Review
Feedback summary: 

The engagement helped streamline the internal team's processes, saving them time. MOBIKASA is communicative and responsive, establishing a smooth workflow. The team provides a high level of customer service and support.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We sell health, medical and rehabilitation equipment and supplies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

Shopify rebuild and redesign.

What were your goals for this project?

To automate processes for the over 50,000 products that we offer.

SOLUTION

How did you select this vendor?

Review of Shopify Partners with certain expertise and skillset

Describe the project and the services they provided in detail.

Fixed and updated a web application that ties into the Shopify platform. Also redesigned the front end of our site.

What was the team composition?

One main contact with a team of individuals that he directed. Great consistency and communication throughout.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Just implementing now but should have a major impact on streamlining many functions resulting in a great time-saver.

How was project management arranged and how effective was it?

Very responsive. Great work! The MOBIKASA team does a great job of communicating and getting the work done in a timely manner.

What did you find most impressive about this company?

Usually when working with companies in the past, I would be pushing them to get work done. Here they were pushing me to review their work as they on-time and wanting to complete the job in a timely manner to the specs that were provided.

Are there any areas for improvement?

None, They were perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Ganpati Murti Seller

"Their designers were able to take the image I had in my mind for the site and turn it into reality."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Mar. 2020
Project summary: 

MOBIKASA designed and developed a mobile app and website for a ganpati murti seller. They provided all services, including digital marketing and e-commerce development.

The Reviewer
 
51-200 Employees
 
New Delhi
Co-Founder, Ganpati Murti Seller
 
Verified
The Review
Feedback summary: 

MOBIKASA's work contributed to the increase in traffic and lead generation. They worked well as a team and were of much help to the client. Using communication tools, they demonstrated their thorough communication efforts and kept the client up to date on project progress.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We offer a wide range of ganpati murti. Bring home eco-friendly ganpati this year and bestow his blessings upon you and the environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

For our Website Design&Development and Mobile Application Development

What were your goals for this project?

Best UI/UX of the web and app for more traffic and sale.

SOLUTION

How did you select this vendor?

I found them through a Google search for a firm based here in New Delhi. I thought their website was well done, and I liked the work they've done for other clients. I figured they would deliver the same quality for me.

Describe the project and the services they provided in detail.

They are really good. They Provide all IT Services like Web & App Development, Digital Marketing, E-commerce.

What was the team composition?

I was assigned a project manager and the team included a graphic designer, iOS developers, an Android developer, a backend developer, and application testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We got an immense support from Mobikasa during our most challenging situation. Our website and mobile app needed to be revamped within a limited span of time just before the festive season begins. We contacted MOBIKASA for their website deign & mobile app development services, and along with their proactive effort, the final output is rocking in terms of driving traffic and generating leads. These guys are awesome. Very Good team to work with and yes their service after the completion of the website is much helpful. Worth the money.

How was project management arranged and how effective was it?

We used Trello & Skype to communicate and were very pleased with the outcome of the project. Every day, they kept us up-to-date on project progress and any questions or queries were responded to very quickly and instantly. We were constantly kept up to date on any timings or future plans for their task list.

What did you find most impressive about this company?

Their designers were able to take the image I had in my mind for the site and turn it into reality. They did as many revisions as needed to make sure that everything was exactly the way I wanted.

Are there any areas for improvement?

They are just perfect the way they are always there for client is just perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Online Marketplace

"Their ability to think outside the box stood out."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

MOBIKASA provides custom software development for an online marketplace. They've integrated the solution with other software such as Shopify and Payrix. The scope of their work has involved testing.

The Reviewer
 
1-10 Employees
 
Westport, Connecticut
Christine Mclaughlin
VP Customer Service, ANYTOWNUSA
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the engagement. The team has a responsive, open communication style, and their proactive workflow is a highlight. They were able to take an innovative approach to their work within a complex business model.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a marketplace website platform. We consist of individual American-made sellers & manufacturers who create shops and upload inventory and distribute through one portal.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

Development of custom software, integrating with other software such as Shopify and Payrix.

What were your goals for this project?

To create a best in class platform to sell products from individual sellers. Sellers needed to be able to create shops and products easily. The back end software needed to have merchandising functionality so as to make the consumer experience easy and intuitive.

SOLUTION

How did you select this vendor?

Some of principals of our organization had worked with Mobikasa in the past on different projects.

Describe the project and the services they provided in detail.

Project management, development, testing.

What was the team composition?

Project managers and developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

n/a

How was project management arranged and how effective was it?

They were responsive, proactive, open lines of communication not only with the project management team but with the developers when needed.

What did you find most impressive about this company?

Their ability to think outside the box stood out. Our business model is a complex one.

Are there any areas for improvement?

At times rolling out new functionality, there could have been a more proactive approach to things that may have changed during the roll out.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Failed Web Launch for Health-Focused Company

"To date, our website has not launched... we have lost thousands in revenue."

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0.5

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Ongoing
Project summary: 

MOBIKASA was responsible for designing a new website for a health-focused company. They were tasked with developing a Shopify site and integrating the client's portal into it.

The Reviewer
 
11-50 Employees
 
Bainbridge Island, Washington
CEO, BioViva
 
Verified
The Review
Feedback summary: 

MOBIKASA ultimately failed to launch a new website after taking down the client's original website. Their failure to complete the task at hand has cost the client thousands of dollars in revenue and has also led to high employee turnover. They immediately stopped being responsive after payment. This review includes the vendor's response.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

BioViva is a company devoted to maximizing a healthy lifespan for humans through the use of health testing and gene therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

We hired Mobikasa to design a new website for us.

What were your goals for this project?

The goals of the project were to launch a new website with the ability to interface with our new products.

SOLUTION

How did you select this vendor?

We selected Mobikasa after interviewing several companies. We based the hire on fast responsiveness to inquiry and perceived knowledge of the area. The contract had the website launch date of Oct 28th

Describe the project and the services they provided in detail.

Website development with Shopify and portal integration. Porting the text and information pages from the old website.

What was the team composition?

The owner Aakash, a web developer, and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

To date, our website has not launched. Mobikasa took the old website down on Nov 2019 and we still have no website on Feb 19, 2020. Two people have quit the company and without the ability to sell a product we have lost thousands in revenue.

How was project management arranged and how effective was it?

The project is terribly managed. The contract stated Sept 9 start and launch on October 28th 2019, it is Feb 19, 2020 and still no website. Mobikasa took down the original website on November 12th leaving us with an insufficient landing page.

Every workday we are told there is one more task that needs to be completed and our website will be up the next day. They have asked for the prices of the products (there are only two products) 5 times and exhaust our team.

It was obvious that they were fast to get payment but as soon as we paid they were no longer interested in fixing the website. We missed the holiday sales and now months more!

What did you find most impressive about this company?

I was impressed by how responsive they were in the beginning to get our money... Then no delivery to date.

Are there any areas for improvement?

They need to improve in every area or they will put multiple businesses out of business. I have had two people quit already.

0.5
Overall Score Terrible experience with getting paid for service
  • 0.5 Scheduling
    ON TIME / DEADLINES
    They respond very slowly and ask the same questions over and over.
  • 0.5 Cost
    Value / within estimates
    Not worth any money as my company lost thousands in revenue and two people quit due to no website
  • 0.5 Quality
    Service & deliverables
    We have had 6 months with no website when the contract said it would launch on October 28th 2019
  • 0.5 NPS
    Willing to refer
    I would not refer them to anyone

Company response

The vendor responded on April 17, 2020.

It is unfortunate you feel this way. But the facts stated are wrong to the core. Mobikasa has always been communicative and has never missed any deadlines (your team can back us up on this). In December, we had stated the website was complete. But due to additional developments (change request from your team) and 3rd party integrations, on which we have no control over, the website was not live. 

We were introduced to these 3rd party integrations at the end of December, and the flow of integration was finalized by those two 3rd parties by mid-January 2020. We had no role to play in that. The 3rd parties confirmed that the integrations were complete in mid-February, and even then we made the changes that they suggested. Ideally, that should be considered a change request and thereby an additional effort, but we did it for free. We were told there would be 1 integration partner, but there were 2. We still managed and got the work done. The landing page was out of scope, too, and was done at no charge.

Mobikasa was not at fault. These delays forced us to give extended support until the date to make the project what it is at this stage.

E-Commerce Redevelopment & Marketing for Gift Portal

"The best part about the team is their open-to-feedback approach for all projects."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Aug. 2019
Project summary: 

MOBIKASA helped a gifting portal optimize their Shopify store through a major redevelopment, implementing an inventory tracking system and many more functionalities.

The Reviewer
 
11-50 Employees
 
New Delhi, India
Anannya Agrawal
CEO and Co-Founder, MangoPeopleShop
 
Verified
The Review
Feedback summary: 

The improvements made to the platform resulted in a 170% increase in traffic to the store. Enthusiastic and professional, the team effectively managed the project with their industry expertise and communication skills. Their success led to a long-term partnership with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MangoPeopleShop is an online gifting platform with carefully curated products from around the world, catering to the younger generation of students, young professionals and millennials who are looking for unconventional festive and personal gifting options. The company also caters exclusively to corporates for quirky gifting products and services.

Founded in 2014, the vision of the brand is to make the world a happier place to live with it's fun and magical products inspired by cartoon characters, pop-culture, social media trends, self-care motivation and fantasy creatures which are brought to you by women for women majorly. I am serving as the CEO and Co-founder of the company and would like to take this conversation further with the review for Mobikasa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOBIKASA?

As we are aiming to become India's top gifting portals, there are a lot of areas which needed improvements to scale-up our business and reach to the right audience at the right time. Starting with the website layout and mobile responsiveness of the portal, customer satisfaction was almost negligible as most of the traffic was on mobile but the navigation and look and feel of the portal was poor.

Controlling inventory was also a challenge as the incoming inventory from different parts of the world needed systematic entry via well-quipped softwares. After trying different methods of marketing, the conversion rates were still low and the budget was disturbed due to low sales. If we were going to grow our business and hit our expected revenue targets, then the whole thing had to be redeveloped.

What were your goals for this project?

We had been working on Shopify but with better understanding of the portal with the Shopify Experts from Mobikasa, we could make use of analytics, reports and suitable apps from the store which could help us in smooth operations and better control on inventory management, customer feedback and product discovery on the website.

With more than 85% of users on mobile, app development and mobile responsiveness had to be re-developed not just for better navigation but with improved IVR calling system integration, fraud detection and order confirmation could also help in reducing sales returns. Digital marketing using Facebook Ads, Google Ads, PPC, SEO content integration for better rankings, social media marketing, public relations with media and influencers and POS system generation for events for consumer behavioural analysis had been planned to work on to improve traffic, conversions, brand loyalty, trust and customer retention.

SOLUTION

How did you select this vendor?

The company was discovered by our team on the Shopify Experts portal and also recommended by few of our colleagues who met the Mobikasa team at a local business conference where the conversation was initiated. After setting up discussions with more than 3 other companies, Mobikasa turned out to be the perfect choice for our brand as they could understand our vision and relate to our revenue model better because of their expertise in this industry and extensive knowledge and experience of working on similar projects in recent times.

Time and budget were also major factors of the consideration as other companies came up with lead time which was not suitable for the current stage of our company. Case studies presented by Mobikasa seemed promising and the friendly-nature of the team members was impressive. The co-founder of MangoPeopleShop Mr. Harsh Vardhan Gupta along with our business consultant/mentor and I, decided to get on-board with Mobikasa for the first phase of changes which gradually led to the final stages in a span of 1.5 years.

Describe the project and the services they provided in detail.

Mobikasa divided the project in three phases during which the entire designing, approvals, re-development, system configuration, intregration and launch had been planned. The look and feel of the old website was revamped keeping the brand personality intact and introducing new features and navigation styles that enhanced the user-experience. The project began with their team along with MangoPeopleShop's design team on brainstorming ideas and suggestions that could work for the desktop and mobile version of the website and then execution was taken further.

The functional versions were ready for user testing and feedback every two weeks. Improvements were made during each sorting thanks to key suggestions from their developers. Once the website was delivered successfully, the team started working on the iOS and Android App development which was done in the second phase of the project. For product procurement and inventory management, new features from third-party app were introduced to keep the data in sync and to automate the systems which helped us in smooth operations of order dispatch.

To increase the reach of the target audience, the marketing and SEO team from Mobikasa worked on Facebook Ads, Google Ads, keywords, SEO content integration on the website and analytics which further enabled us to strategise our marketing campaigns and increase direct traffic, better rankings and overall revenue of the business. For enhancing customer satisfaction, IVR calling systems and COD confirmation were then integrated after the final re-development of the website. Other features like email newsletters, media pages, wholesale/corporate application forms, customer reviews, interactive games were also introduced by their team.

Their consultancy services for product research and planning has resulted in knowing the customers better and tactical planning of procurement of goods from our vendors at better rates and as per the demand of the customers. For offline events and trade fares, their product development team has developed a POS system for brand awareness and interactive activities for consumer behavioural analysis and to make a mark for the brand locally. This has also enabled us to get live customer feedback and generating leads from corporate or big organisations because of the professional setting of the display.

What was the team composition?

The team dedicated to our project had about 15 people with a dedicated manager from the beginning of the project who was the main point of contact for all activities. We were well connected with all the departments throughout the project as and when needed.

During the project, one of the members from the website development team had to leave for a while which came as a shock to us but what mattered the most was that they was another manager who was assigned proactively who was handed over the details after which she took charge from day one and we were notified about this prior to avoid any delays. That was really appreciated.

The team was approachable at all times and have been supportive enough for our business ideas and any changes that were required during the project. Divya, Renuka, Raj, Vikas and Mohtashim have been extremely helpful for all different areas of the project like website, app, SEO and marketing respectively.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As expected from the team, the project delivery was done well within time and we launched the website and app earlier than expected. Our major goal was to enhance the user interface and experience on our web portal and increase our search rankings which was achieved successfully. The brand personality, visual appearance and brand voice came out well through various strategies and applications on the web portal, marketing ad campaigns and SEO content which has resulted a growth of 170% of website traffic and conversation rates by 1%.

Systematic warehouse management by introducing stock inventory softwares has resulted in reduction of human errors by 7% and thereby, reducing customer complaints and returns. The investors, board of directors and our team have been praising the work done by them and we have renewed the agreement and have on-boarded Mobikasa as a long-time partner for their services because of how well they performed.

The team members from MangoPeopleShop can now better focus on marketing strategies with data-driven results and have extra time to focus on product procurement rather than depending on extensive research with low chances of results.

How was project management arranged and how effective was it?

We have been working with other developers and agency but never saw such great enthusiasm and professionalism which this team has always shown throughout the project. The project was handled with good care and with proper analytics which was very impressive.

Regular brainstorming, suggestions and feedbacks were provided by their team to ensure quality results along with focusing on project completion. Their team regularly complied with deadlines and always communicated delays well ahead of time. There was no critical delay or spillage during the project. We communicated exclusively with Skype, Whatsapp, Phone Calls and meetings.

What did you find most impressive about this company?

The best part about the team is their open-to-feedback approach for all projects. We were also well-connected with the top management of the team whenever it was necessary.

They have been extremely helpful for mentorship and guidance for any value added services that they could provide. Mentors from their team also helped in scaling up our business globally which was highly appreciated. Project delivery was quick and came out to be exactly as we wanted.

Are there any areas for improvement?

There is very less to talk about if asked about the areas of improvement. My one and only suggestion would be to improve the ways of communication by a few team members and provide a little more flexibility for new features that could have been introduced during the project.

5.0
Overall Score Outstanding! Extremely skilled team with extensive knowledge of the industry with a very professional approach
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All doors were open for communication for most team members. It was very easy to schedule tasks.
  • 5.0 Cost
    Value / within estimates
    The project was cost-effective, everything has been transparent from the beginning which resulted in contract renewal
  • 5.0 Quality
    Service & deliverables
    Quality-assurance has been their no.1 strength
  • 5.0 NPS
    Willing to refer
    Highly-recommended

Web Dev & Design for Couture Bridal Company

“Compared to previous developers we’ve worked with, MOBIKASA’s development quality is really amazing.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

MOBIKASA has developed a Node.js-based sales/warehouse management tool and integrated it with an existing CRM. The solution captures and displays data across multiple sales and production channels.

The Reviewer
 
2-10 Employees
 
India
Neha Mehta
CEO, Neha Mehta Couture
 
Verified
The Review
Feedback summary: 

The new system has considerably streamlined internal operations, making it easier to track sales between online platforms and physical shops. Comprehensive tracking has also helped to bridge the communication gap between the sales and production teams. Now, MOBIKASA is designing the company site.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Neha Mehta Couture, an Indian ethnic wear retailer that sells custom-tailored gowns, saris, and more. Since starting our business 5–6 years ago, we’ve expanded into two brick-and-mortar stores with a production warehouse and have gradually started to sell our products through various e-commerce platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

As our business grew, it became increasingly difficult to manage our operations across our two locations, warehouse, and online channels. The primary challenge was finding a way to keep track of our online orders and then matching those sales with our internal CRM. Without this, it was difficult to take payments or give refunds. MOBIKASA joined the project to create a payment solution that could capture all of our sales and production information in one location and integrate with our existing CRM.

SOLUTION

What was the scope of their involvement? 

MOBIKASA developed a web-based payment solution that would help us better manage our sales and warehouse data across various channels. Because we don’t have an in-depth tech background, they initially allocated a business analyst who helped us understand our problems and reframe them into a project scope. Together, we came up with a list of features, which would become a wireframe, a design, and finally a functional system.

Their team built the solution using Node.js to capture a lot of information throughout the production pipeline. For example, if a customer wants to buy a custom piece of clothing for a wedding, one of our staff would log the order for our warehouse team to fulfill. All of the production/payment information would then be tracked in the system, which we could access through an admin console. 

MOBIKASA has finished the app and is currently working on designing our company website. 

What is the team composition? 

We typically work with two main points of contact: the business analyst helps us work through any new ideas or challenges, and the project manager oversees day-to-day development. Beyond that, there are about four developers working in the background.

How did you come to work with MOBIKASA?

It was important for us to work with a local developer because we wanted to be able to visit their offices or have them work at ours. After discovering MOBIKASA, we were impressed with how they presented their portfolio and their clientele list. We also appreciated how invested their business analyst was. They weren’t trying to sell us on their services; instead, they wanted to understand our problems and focused on how they could solve them.

How much have you invested with them?

We’ve spent about 4.5 million Indian rupees (approximately $65,000 USD) so far.

What is the status of this engagement?

Their work started in January 2019 and is ongoing. We’re now working on our company site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new payment/warehouse management system has completely streamlined our internal processes. We used to suffer from communication gaps between the sales staff and the production team. The people who took orders would understand requirements one way, whereas the people tailoring the pieces would understand them another way. As a result, a lot of orders would be rejected, and we’d have to give refunds. Now, the system tracks everything. It’s been going well for the past month or so, and the process is much easier for our staff to follow. 

How did MOBIKASA perform from a project management standpoint?

We have regular Skype calls and can also visit their office, which is great. The project manager always keeps us up to date. If there is ever a delay, it’s usually because we’re behind on giving them our content.

What did you find most impressive about them?

Compared to previous developers we’ve worked with, MOBIKASA’s development quality is really amazing. I like that they’ve assigned a business analyst to our project. Although I was hesitant at first, they ended up playing an important role in helping us make key decisions, from identifying our goals to looking at the functionality and business logic.

Are there any areas they could improve?

No, we’re pretty satisfied with their work.

Do you have any advice for potential customers?

Leave things up to them rather than trying to control everything. MOBIKASA will likely know their field better than you do, so let them concentrate on their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Travel Consortium

“If I want something done, I just give it to Mobikasa and relax; they’ll figure out the rest.”

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

Mobikasa designed and developed a WordPress site along with various assets for a tourism company. The site featured an easy-to-use admin backend, SEO compatibility, and various plug-ins.

The Reviewer
 
201-500 Employees
 
India
Marketing & Communications Manager, Travel Company
 
Verified
The Review
Feedback summary: 

Stakeholders are thrilled with the site. Even after launch, Mobikasa continues to perform maintenance, delivering regular follow-up reports. They performed so well that they’ve secured additional dev projects within the consortium. Prompt delivery and full communication are hallmarks of their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general marketing and communications manager for a travel and tourism consortium. Our group is comprised of several companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mobikasa?

We’ve contracted Mobikasa to develop various websites and assets for the companies within our group. So far, we’ve completed the first project, which involved designing a WordPress site for an organization.

SOLUTION

What was the scope of their involvement? 

Mobikasa designed and developed a WordPress site for one of our travel companies. We initially contemplated going for a fully customized site. But Mobikasa suggested using WordPress because the themes would be much simpler to roll out, and, internally, we’d have an easier time operating and modifying a WordPress backend.

Once we established this, we provided them with an in-depth overview of our company’s objectives, product offerings, and revenue streams. They used this information to strategize a design, coming back with a number of options to consider. We narrowed the selection down to one design and agreed on a theme. Then, they finalized it and began development. 

All in all, it took about 45 days to complete the site. We’re now discussing a white labeling API integration along with plans for additional websites and assets for other companies within our group, but that will be about 5–6 months down the line.

What is the team composition? 

For this project, they assigned a client relation manager who served as my main point of contact. Any information that needed to be relayed to me would come through her. Although she mostly functioned as coordinator, she also understood the technical and design aspects fairly well, so she was quick to simplify complex concepts to me.

They also had about two designers, who were active with me during the first project phase, and two developers. The latter would support some SEO work and check to see if plug-ins worked. Finally, we had an account person who oversaw our payment schedule.

How did you come to work with Mobikasa?

They actually came to me through a reference. I had put a request out on Facebook to see if anyone in my network could recommend a web design company. Mobikasa applied along with 7–8 other companies that I spoke with, and I decided to partner with them.

How much have you invested with them?

We’ve spent close to $10,000 for this project alone but have a packaged deal for more projects. We plan to continue working with them to build out several assets for our remaining companies. The pricing structure is in installments. Every time we receive a piece of work (e.g., design collateral, site build, final site), they bill us. 

What is the status of this engagement?

Our work started in April 2019. They’ve completed the first project so far, and we’re now looking into other development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with how the site looks. In fact, we continue to do QA, and they’re still generating reports for us along with any follow-up/maintenance work. It’s always appreciated when a provider offers full project completion services. 

How did Mobikasa perform from a project management standpoint?

They created two WhatsApp groups: a main one where everyone involved could converse on tasks, be it design, development, or SEO; and a smaller group with the team leads. In that sense, everyone was constantly connected and could push out real-time updates on what was happening. The team was very responsive. If I ever needed them, I knew that I could reach out no matter the hour.

What did you find most impressive about them?

It’s difficult to pick out one thing to highlight, but I had quite the experience working with their entire team. They’re young, energetic go-getters who are extremely professional. If I want something done, I just give it to Mobikasa and relax; they’ll figure out the rest.

In addition to their quick turnarounds, I really appreciate that they stay true to their commitments. Rather than giving us false quotes, they’re honest about how long a task will take and deliver as expected. That level of transparency is invaluable when working with an agency.

Are there any areas they could improve?

If I had to point out an area for improvement, I would suggest scheduling more on-site visits so that we could have a resource here in the office working with us. Their team is located a bit far away, so they can’t really come by as often as I’d like. This hasn’t affected their work, but it’s always easier to get the job done when someone’s sitting next to you at the table.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    They're a bit expensive.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Mobikasa LLC
Status
Active
Jurisdiction of Formation
New York
Id
465335751
Date of Formation
Feb 13, 2014
Last updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last updated
Sep 5, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
57
OVERALL REVIEW RATING
4.7
Source
Clutch
LAST UPDATED
August 28, 2020