Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I'm 100% satisfied with the end product. There will be many changes made to it as we continue to drive users to the platform.
How did Mobikasa perform from a project management standpoint?
No tech project ever stays on budget, but Mobikasa was able to deliver the first functional version of my app in 3.5 months instead of 5. From that perspective, I was very happy. I give Mobikasa good credit for sticking to the schedule, especially since I've seen how this work can slip into 7 to 9-month runs. We used Microsoft Project for keeping everyone on the same schedule.
There were challenges in dealing with an international firm in a different time zone. Waking up to find new work can be a good thing, though. I can submit changes and find a new iteration the next morning. At the same time, for on-the-fly changes, communication is best done in the morning and evening. Mobikasa has an on-shore team that I connected with, but it was easier to deal with the project manager directly.
What did you find most impressive about Mobikasa?
Compared to the other companies that I've used for development work, Mobikasa provided a professional level of attention. This is because their owner used to be based in America and worked with local clients. Mobikasa constantly checked in with me to see if I was satisfied and to keep me updated. Beyond the overview on Microsoft Project, I received an email every couple of days, keeping me informed on the progress. Mobikasa is transparent and keeps a customer constantly at ease.
Are there any areas Mobikasa could improve?
I don't know how this could be managed, but having more US daytime interactions would have been an improvement. I couldn't call Mobikasa at 3 PM local time because their team was already out.
What tips or recommendations could you share that might increase the likelihood of success with Mobikasa?
Mobikasa is great for clients looking to get a minimal viable product on the market while running on a tight budget. At the same time, they don't compromise on quality. Mobikasa has a good list of customers, which is reassuring from a quality control perspective.