MOBIKASA

Please describe your company and your position there.

I'm the VP of eCommerce for a luxury goods manufacturer in the U.S. We design, manufacture, and sell sunglasses from our headquarters in Massachusetts.

For what projects/services did your company hire MOBIKASA, and what were your goals?

We hired Mobikasa to be our complete development partner for all projects and ongoing maintenance. These projects range from overhauling our inventory catalog configuration to building unique page designs, to fixing lingering issues we've developed over the years.

How did you select this vendor and what were the deciding factors?

We researched Shopify support partners and found about a dozen to reach out to. I met with 6 or 8 agencies and went through a proper proposal process. I decided on Mobikasa based on their work portfolio, their demeanor and professionalism, and their offerings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have multiple stores on different Shopify instances that sell similar, but unique products. Mobikasa has helped us build new pages, identify inefficiencies, and address those inefficiencies. Mobikasa has come to us proactively with solutions as well.

How many people from the vendor's team worked with you, and what were their positions?

Most of my interactions have been between the onboarding team and the ongoing team. The onboarding team was knowledgeable about Mobikasa's offerings and were transparent on what they do well and what they aren't as well equipped to do. The ongoing team has been fantastic. We aren't as organized as a client as we should be and Mobikasa has been more than accommodating when we throw something in sideways.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched a new product and campaign on time even with delays from our (client) side.

Describe their project management style, including communication tools and timeliness.

Mobikasa has been flexible in their communication methods. We prefer a particular ticketing system and Mobikasa now uses that. We have asked for specific updates via email. Mobikasa has delivered what we've asked for.

What did you find most impressive or unique about this company?

The responsiveness from the team has been the most impressive part of our relationship. I'm also pleased with Mobikasa's willingness to learn new products that we require from our side.

Are there any areas for improvement or something they could have done differently?

Not yet!

Introduce your business and what you do there.

I’m the owner and founder of The Heritage Weavers, a clothing and apparel company.

What challenge were you trying to address with MOBIKASA?

Due to COVID-19, we had to take our business online. We needed someone to design and develop a Shopify site.

What was the scope of their involvement?

MOBIKASA designed and developed our Shopify website. Users can make purchases on the website, and we also use it as a catalog. If clients don’t like shopping online, we give them the option to shop via WhatsApp or directly with us.

What is the team composition?

We worked with a project manager and a graphic designer.

How did you come to work with MOBIKASA?

I chose them because their price point was great for us. I also liked that they were local.

How much have you invested with them?

We spent $9,000.

What is the status of this engagement?

We worked together from March–May 2021.

What evidence can you share that demonstrates the impact of the engagement?

The website was marvelously done. Also, now that we have a site, we look more professional.

How did MOBIKASA perform from a project management standpoint?

Project management was excellent. They had a great project manager. We usually got a response within 24 hours, which was a big deal. We communicated via Google Meet and phone calls.

What did you find most impressive about them?

We liked their professionalism. We were very happy with them.

Are there any areas they could improve?

No, there wasn’t anything.

Introduce your business and what you do there.

I’m a fashion designer; we manufacture high-end Indian attire such as saris and suits.

What challenge were you trying to address with MOBIKASA?

We engaged MOBIKASA to design and develop a basic e-commerce website for users to view our luxury products. Users typically navigate our site from Facebook and Instagram and use it as a reference point, but they make in-store purchases. 

Most of our clientele don’t have the time to go through long-winded shopping processes, so we wanted to make the purchasing experience easier for them. Our goal was to create a professional site that could toe the line between encouraging users to visit our stores and allowing them to make online purchases more easily.

What was the scope of their involvement?

First, MOBIKASA showed us a few website templates in Shopify, and we chose the template that best fit our style. Then, we chose the colors and font, and the team developed the site from scratch. 

After they developed the site, I uploaded pictures and content, and they went back and made a few changes to improve the functionality. 

What is the team composition?

I mainly worked with Sanchit (Project Manager) and a UI/UX designer. 

How did you come to work with MOBIKASA?

My husband used MOBIKASA to develop his business website and was happy with the engagement. He did all the homework, and I reached out to see if they could help me.

How much have you invested with them?

We invested about $18,000 in the partnership with MOBIKASA.

What is the status of this engagement?

We worked together between January–April 2021.

What evidence can you share that demonstrates the impact of the engagement? 

MOBIKASA designed and developed a beautiful website that really does our brand justice; the team gave me everything I asked for. The website looks luxurious and user-friendly; it’s easy for users to navigate and make purchases through Shopify. I got exactly what I needed from them, which is a big deal.

How did MOBIKASA perform from a project management standpoint?

I was very happy with Sanchit and the team; they were very responsive and prompt. The team was very communicative throughout the process; they quickly answered my questions, which was great because I didn’t have a lot of patience. 

We met via Google Meet and typically discussed project details via WhatsApp and finalized everything via email. I’m not a fan of calls, so the process worked for me. 

What did you find most impressive about them?

I was most impressed with their responsiveness and ability to manage the project efficiently. When Sanchit was on leave, he assigned another team member to take my calls, answer my questions, and keep the team on track, which made me very happy.

Are there any areas they could improve?

I have nothing MOBIKASA could improve on; I was pretty happy with the results. 

Do you have any advice for potential customers?

I advise approaching MOBIKASA when you know exactly what you want from the project. Once you communicate your needs, they’ll do the job very quickly.

Introduce your business and what you do there.

I am the co-founder of Innovative Nutrition, which is in the field of naturopathic supplements.

We started in 2020, so we are quite a young company. There are 4–8 people in the company, and we hire extra freelancers when needed.

What challenge were you trying to address with MOBIKASA?

We needed help building our website and creating our online store. Our product already existed, and we needed a sales engine.

What was the scope of their involvement?

We decided to use Shopify, as we'd already done quite extensive design work on it, but MOBIKASA helped us optimize our design so that it was really customer friendly. When we were happy, we continued with the development. Now that the site is finished, we're going on a separate journey with marketing.

At the outset, we presented them with a PowerPoint presentation of what we envisioned. When MOBIKASA came in, they made our site prettier, positioned everything well, and chose the right colors and pictures.

They have a lot of experience, and we realized that taking their suggestions would be a very good idea. We insisted on some things, but what they suggested made sense at that time. They showed us three designs initially, but they weren't exactly what we were looking for. The following week, they came back with another design that was much more in line with our direction. 

What is the team composition?

The project was split into two parts. We initially had a design team, including a project manager who led the team of designers. There was also someone that actually did the design work, as well as someone who was in charge of handling the entire project.

We then worked with 4–5 people for the development. The same lead from the design part continued with us to ensure everything ran smoothly. 1–2 other people did the actual coding.

How did you come to work with MOBIKASA?

Based on the reviews we read on Clutch and the cost, we decided to go with MOBIKASA. We felt that they could support us on our journey to develop our website.

How much have you invested in them?

In total, the cost was around $18,000.

What is the status of this engagement?

We signed the contract in May 2021, and the website went live in December 2021.

What evidence can you share that demonstrates the impact of the engagement?

We just began the engagement, so it's hard to determine success based on numbers, but I can say that the website is designed to be optimized and user-friendly.

There were no problems with the design team. We had some disagreements, which is normal for this kind of project, but we worked very professionally. When we addressed something we didn’t like, they came back to us with constructive feedback.

Everything went smoothly with the development team initially as well. We did think the project would be done two months earlier than it was, however. We always got feedback and communicated with them weekly, but by the end of the project, they didn’t provide a lot of feedback; the wait time for things to be checked increased. 

The scheduling was also delayed due to COVID-19, which was understandable. People worked hard, even when they were sick. The delays also could have been our fault as well because we struggle to determine what was most important. We are a team of perfectionists. ​​​​​​Finally, In Europe, GDPR policy is a huge deal, and MOBIKASA never really took it into consideration.

How did MOBIKASA perform from a project management standpoint?

We had a shared Google sheet that tracked everything that needed to be done. We knew exactly what the design team had to do; when that was completed, we continued on with the development. We felt that everything was managed really well, and we knew where we were with the cost.

We used Trello and shared Google Docs and communicated through Google Meet once per week. There were also calls if there were urgent questions. MOBIKASA were very attentive.

What did you find most impressive about them?

The highlight of working with them is how much they care about our project. I've worked with a lot of different freelancers and people here in Germany, and I have to say that it isn’t the same. If we have an issue or a question, we quickly write them an email or have a phone call, and things are solved right away. That isn't usually the case here in Germany, however. The fact that MOBIKASA really cares about the project is outstanding. Our project isn't just another job that needs to be done.

Are there any areas they could improve?

MOBIKASA's team members are really nice and friendly, but I would say they can educate us more about what is or isn't important. We've lost a lot of time because we weren’t aware of crucial items and tasks, like changing letter size and paragraphs compared to GDPR policies. It would have been good if MOBIKASA had let us know what could be done at the very end, allowing us to focus on larger priorities.

We're a very young company that's learning along the way, and I guess these are things that come with experience. I would be perfectly open to hearing what the standard protocol of working is.

Do you have any advice for potential customers?

When you are working with the design team, it is important to be clear about what you want. Additionally, make sure that you establish that you're willing to talk to them openly about all feedback. It is important to establish that so that no one is offended by anything.

If you are a European company, make sure that you're familiar with GDPR when working with any development company. This is something we're still working on.

Introduce your business and what you do there.

I’m the COO of a Philadelphia-based design studio. We develop websites and make print, branding, and wayfinding materials. 

What challenge were you trying to address with MOBIKASA?

We needed to create an e-commerce platform that required some custom development. We talked with our regular partners, but none of them could pull it off. We were looking for someone to do the job for us. 

What was the scope of their involvement?

MOBIKASA has built an e-commerce store using Shopify and created an app that improves the store’s functionality. They’ve used our designs to develop the store, but the app has been built from scratch. They’ve done front- and backend work using HTML, CSS, and SQL. 

MOBIKASA’s app allows users to preview products together and turn on and off clothing items. They’ve also created an event engine where guests can be invited to be part of an event. The site has already launched, and we’re currently implementing additional features on the site. 

What is the team composition?

We’ve worked with four resources, including Rohit (Project Coordinator). 

How did you come to work with MOBIKASA?

I found them through the Shopify Experts database — they came up as a highly recommended vendor. 

How much have you invested with them?

We’ve spent $56,000. 

What is the status of this engagement?

We’ve been working together since July 2021, and our relationship is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

MOBIKASA has been able to accomplish all the functionalities that we’ve asked them to develop. 

How did MOBIKASA perform from a project management standpoint?

We’ve been delighted with MOBIKASA’s project management — they meet their deadlines and stay on budget. We use Trello, Google Sheets, Google Meet, and email to collaborate.  

What did you find most impressive about them?

MOBIKASA has been confident in taking over the project, and their skillset has matched that confidence. They are professional and reliable, setting them apart from the competition. 

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

Be organized and clear about individual goals within the project, and things will go smoothly. 

Please describe your company and your position there.

I am the Head of Digital for a fashion brand in NYC.

For what projects/services did your company hire MOBIKASA, and what were your goals?

We needed to connect Facebook CAPI to better track pixel events due to the impact of the ios 14 changes. We brought Mobikasa on to help us implement a more thorough way of tracking conversions from our ads.

How did you select this vendor and what were the deciding factors?

Communication, turnaround time and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off call and Mobikasa worked quickly to gain access to our accounts and worked with us on finding the root of the issues we were facing. From there they built out our event triggers in Google Tag Manager and continued to update us and monitor our accounts to ensure things were working correctly.

How many people from the vendor's team worked with you, and what were their positions?

There were about 4 individuals who worked with my on this project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw an increase in our triggered events on Facebook and the advanced matching they set up has helped improve our conversion tracking. 

Describe their project management style, including communication tools and timeliness.

Great communication, the project took a bit longer than anticipated but were faced a lot of roadblocks along the way that were beyond Mobikasa's control.

What did you find most impressive or unique about this company?

Their open communication and transparency were impressive. They were willing to get on a call with us anytime we needed clarification or updates.

Are there any areas for improvement or something they could have done differently?

Realistic timelines, our project did take longer than expected and we met with the entire team for our first call but then I was only in contact from Mohtashim after. Meeting every so often with the team as a whole would have been nice but we still appreciate their hard work.

Introduce your business and what you do there.

I’m the SVP of global technologies at Atlanticus, a financial solution provider.

What challenge were you trying to address with MOBIKASA?

We needed their development expertise.

What was the scope of their involvement?

We’ve engaged MOBIKASA to build a new product for us, which we use to streamline the processing of our financial transactions. They’ve conducted API integration and utilized Java to keep the application running across different servers and devices. Upon building the product, MOBIKASA has supported our maintenance pipeline to ensure the efficacy of our app.

What is the team composition?

We’ve worked with one software architect and two developers from MOBIKASA.

How did you come to work with MOBIKASA?

We conducted a market analysis and found out that MOBIKASA was one of the leading providers that catered to our specific development needs.

What is the status of this engagement?

Our ongoing engagement with MOBIKASA commenced in July 2020.

What evidence can you share that demonstrates the impact of the engagement?

MOBIKASA’s team has developed reliable solutions with reasonable error rates per line of code. More importantly, they show a thorough understanding of our technical requirements and deliver these within quick turnaround times.

How did MOBIKASA perform from a project management standpoint?

We communicate via email and FaceTime and rely on Github for project management. Our team has a stringent programming methodology, and we appreciate MOBIKASA’s dedication to adapting to those. Their team consistently shows up with insightful ideas and well-defined deliverables — we can’t thank them enough for this agile approach.

What did you find most impressive about them?

MOBIKASA’s adaptability definitely stands out.

Are there any areas they could improve?

No, I think they’re already a great team. 

Do you have any advice for potential customers?

Maximize your involvement in the process and treat MOBIKASA as a part of your core team.

Please describe your company and your position there.

I am the owner of FlowLIFT Fitness, an online workout subscription site that sells monthly access to a library of our workout videos called FlowLIFT.

For what projects/services did your company hire MOBIKASA, and what were your goals?

We needed a full FaceLIFT for our site. Mobikasa implemented our branding, logo and color palette in a seamless way. We were able to keep our current Wordpress site and they did a beautiful upgrade of both look and functionality. We are still able to maintain the site ourselves and there was no disruption of our service whatsoever.

How did you select this vendor and what were the deciding factors?

Mobikasa already handles our SEO and after seeing examples of their work I was comforatable hiring them for our redesign as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Implement new branding, logos and color scheme Update over all look of site Improve functionality for our users

How many people from the vendor's team worked with you, and what were their positions?

We mainly communicated with one person, Jims, and he was great.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched our site and the time that people spend on the site has already dramatically improved.

Describe their project management style, including communication tools and timeliness.

I had an initial google meet to talk about the project All communication after that was easily handled via email. We did a payment for each phase. There were 3 phases and they were all completed within the promised time frame.

What did you find most impressive or unique about this company?

Their communication style is seamless and they delivered exactly what they promised.

Are there any areas for improvement or something they could have done differently?

Nope all good

Please describe your company and your position there.

i'm the Co-founder and CEO of " The Latin Label", a marketplace of Latin American fashion brands

For what projects/services did your company hire MOBIKASA, and what were your goals?

We hired Mobikasa to develop our marketplace on Magento. our goal was to have a high-end website that reflects luxury in design and can have lots of functionailities implemented.

How did you select this vendor and what were the deciding factors?

We selected Mobikasa based on the reviews that other clients shared but mostly after seeing their portfolio and expertise especially in developing E-commerce websites

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting where we explained what we want with all the features that we need to have and asked them which platform they recommend, there were 2 choices: Either Shopify or Magento, and based on our research and what we needed to have in our platform, Magento was the best option. So we shared our designs with Mobikasa along with a list of features and then they shared with us a proposal of the scope of work which we agreed on.

How many people from the vendor's team worked with you, and what were their positions?

A project manager ( Pryianshu) was our main point of contact along with other back-end developers (Manish, Dinesh, Ankit).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As the website were launched, we had great feedback from everyone saying that it is very beautiful , very professional and we were so happy that they delivered bugs free website where everything was working good

Describe their project management style, including communication tools and timeliness.

We had weekly calls with Pryianshu to see the advancement and the requirements from both sides. we used mainly Skype and emails for communication, we were always testing every module they do and reply back with the bugs to fix.

What did you find most impressive or unique about this company?

We loved the commitment of the company but mostly the people we worked with. They were always responding on time, helping us to understand many things that we had no idea about. They searched for solutions that we needed such as extensions to improve our website or best offers for third parties. we felt that they work for our company and that they want the best for us

Are there any areas for improvement or something they could have done differently?

I think the pandemic slowed down everything, I would have loved to launch earlier but we understand that the pandemic had consequences on shortage of staff especially that in India where most developers are, was hit very bad.

Please describe your company and your position there.

We are the makers of uLace no-tie laces. A Shark Tank company founded in 2008.

For what projects/services did your company hire MOBIKASA, and what were your goals?

When we wanted to move to Shopify we needed a great web development partner to customize the new site and also be our ongoing development partner for keeping the site fresh and optimized. Mobikasa is the company we choose and have continued to work with for the past 5-1/2 years.

How did you select this vendor and what were the deciding factors?

We needed a partner that was not the cheapest but also not the most expensive and that could work closely with us to get work done speedily and also react quickly to issues and changes. Mobikasa fit this bill for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our projects alway involve refreshing our website and as well as adding new products and functionality that keeps us up to date with the expectations of online shoppers.

How many people from the vendor's team worked with you, and what were their positions?

We always have a team of 3 to 4 people working with us: a project lead and a higher up overall manager and a couple developers. The names of the people have changed over 6 years a time or two but the continuity remains.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our business continues to scale and the last release of our website lest than a week ago has been spectacular.

Describe their project management style, including communication tools and timeliness.

Mobikasa recently started using a new tracking app - Trello - for our projects which has made it easy for us to keep track of progress and alert them to issues.

What did you find most impressive or unique about this company?

I think they are really good and genuine people.

Are there any areas for improvement or something they could have done differently?

There will always be some amount of language and can we get this done faster issues but we always get together to get the work done.