What was the scope of their involvement?
They have a wide variety of expertise and rich information, and they can do things we can’t do. Basically, we are not a software development house; we are people who work on projects for customers, and sometimes, those customers need development. We don’t put ourselves into the market as being software developers, but they are.
They provide additional development staffing (and perspectives) when we need it. They’ve designed and developed games for some of our customers, as well as kiosk and touch applications for in-store communication and sales.
For example, last year, we ran a bigger pilot project for a customer. The challenge was that the client needed it done quickly, but we didn’t have any free developers, so we got Merixstudio involved. In a very limited time, they developed the first designs and software. Afterward, the software was deployed fully throughout the customer’s network. After approving the pilot, the client gave us time to recreate the app from scratch as it should be: stable, secure, manageable, and client server-based. Now, we’ve started building a new version from scratch, and Merixstudio catapulted us into that.
They try to optimize the results that we are trying to achieve. They sometimes have valid input that we can inject into our code for smaller problems that we have or benchmarks we want to achieve. For example, on the last project we developed internally, we weren’t completely satisfied with our results, so we gave Merixstudio the chance to develop it for two weeks to see if they could come up with something that performed better and was more secure.
What is the team composition?
We have a range of resources. We started out with mainly C# and C++ developers, more in the Windows .NET environment. Now, we’re working with a couple of experts in web technology. Our biggest project with them featured 5–6 people. Merixstudio has become more and more involved in our day-to-day development.
How did you come to work with Merixstudio?
We had a choice between hiring people and looking for someone to help us out. We didn’t want to hire someone for a single project and lay them off. We looked for insourcing and, because our graphics manager knew them previously, we contacted them.
How much have you invested with them?
Over the past year, the most recent project cost between $50,000–$100,000
What is the status of this engagement?
We started working with Merixstudio around 2011. The collaboration is ongoing.