What was the scope of their involvement?
We had an existing Drupal site, and it lacked a little bit of style and pizazz on the frontend. More importantly, we have an advanced dealer locator, which uses the Google API. The previous developers were trying to get that all to work, and it was just littered with bugs and wasn’t working right. We couldn’t get our database to load. We couldn’t get the GEO coordinates accurate. It was just a whole slurry of things.
The guys from ImageX came in and cleaned everything up. They gave the site a bit of a shakedown because I wasn’t very confident with the level of work the previous team had done. They kicked some of the gremlins out of the basement, if you will, and addressed potential security problems, and proposed some updates to it. Now it’s pretty polished and solid. It still needs a little bit of TLC, but it’s all fine-tuning from here. Before, it was just breaking.
We don’t have an e-commerce module built on the site. We have a dealer and distributor channel to which we refer all our customers. There are three sites I control; pabcogypsum.com, quietrock.com – which is the site I really wanted some focus on – and pabcobuildingproducts.com. All three of those domains are under my control.
ImageX worked with all three, with more focus put onto quietrock.com because of my sensitivity about that site. It had come a long way, and we left that site hanging when we were in phase two of development. So, most of their focus had been on quietrock.com. Some of the security updates and proposed fixes did get applied to the other domains as well. A lot of the bling, the stylizing, and the work done to that locator module was all on quiestrock.com. It didn’t affect the other sites.
I didn’t ask to select their developers. I was told they had a fine group, and they were already primed by the person who recommendation them. They already knew a bit about my projects before they started. They were on-point to do all the heavy lifting for the development work. The site was already built, so they didn’t work on the design.
How did you come to work with ImageX?
They were a referral from another company I’d worked with in the past.
How much have you invested with ImageX?
We’ve invested around $20,000 so far.
What is the status of this engagement?
We started working together in January of 2017, and our relationship is ongoing. I was so pleased with their work that I decided to hopefully enter a service agreement with them.