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    Gliwice, Poland
    +48 793 142 320

Web and mobile apps tailored for your business

4.9
10 reviews 

The Software House is a place where business questions meet software answers. We provide web and mobile solutions for:

• enterprises which want to automate their internal processes, • funded startups that need custom-made applications, • software companies looking for PHP Symfony experts.

 

We have already helped companies from all over the world: Western Europe, Scandinavia, the United States and the Middle East. Personal approach to every business project earned us a place among the top 15 IT companies in the country in following categories: fastest growing company, largest provider of web applications and portals, largest mobile apps provider (according to IDG Poland).

During the last 5 years, our revenues have been growing 330% per year on average and now we have 90 professionals working in 2 offices in Gliwice and Kraków in southern Poland. We provide complete teams needed to put your ideas into action, so we do not outsource any work. We want to cooperate closely with our clients and this is why our processes are based on agile methodologies like Scrum and Kanban.

We use popular and reliable technologies:

  • PHP (Symfony)
  • Ruby on Rails
  • JavaScript (AngularJS, React)
  • Mobile (iOS, Android)
  • MySQL, PostgreSQL, MongoDB
READ MORE...
 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2012
Show all +
Gliwice, Poland
Headquarters
  • The Software House
    Zygmunta Starego 11a
    Gliwice
    Poland
    +48 793 142 320

Portfolio

Key clients: 

eSky.com, Worldwide101.com, SpeakersCorner.com, Prisma.com, Deliveryy.com, Prografix, TVT, Child Care Center Software, Smartum, MEDarchiver, Flyo, PAAY

Flott! - platform for mini-tasking in neighborhood

Flott! is an online and mobile marketplace that connects older users with young contractors in the neighborhood. It is a platform to outsource simple tasks. We prepared the whole software architecture, logo, and layouts of website and mobile apps. We have delivered web app (for old users), Android and iOS mobile apps (for young users), and backend database.

CLOSE-COLLABORATION - financial software for BPO companies

Close-Collaboration is a SaaS platform built by The Software House. The main goal of the platform is to manage financial tasks, including statuses and notifications, in BPO companies. The software is intended to significantly improve the planning and execution of a company financial work. 

CHILD CARE CENTER SOFTWARE - SaaS platform for managing child centers

Child Care Center Software is a US startup offering a SaaS platform for child care centers. The main goal of the platform is to automate processes and optimize costs. The platform, entirely developed by The Software House, enables employees time tracking, communication and billing with parents, and increases children safety.

CONTROLLING-ONLINE - advanced company administration software

Controlling-Online specializes in the fundraising, financial consulting, accounting, human resources, controlling, and other administrative services for startups. Our task was to deliver Job.B - portal that provides full service of business processes to the customers of Controlling-Online. The platform allows users to define and implement processes, create document workflows, manage investment processes, and other processes related to company administration.

CLOUDOX - VPS cloud managment

CloudOx is a cloud hosting company offering their clients virtual private servers (VPS). In this project our goal was to create a dedicated VPS managment platform hosted in the cloud. We have built a fully self-managed SaaS (Software as a Service) platform, thanks to which CloudOx increased hugely the number of users.

WORLDWIDE 101 - CRM for virtual assistants

Worldwide 101 is an international consulting company offering the service of Virtual Assistants specializing in marketing, accounting, administration, design, simple programming, and other services. The Software House made all these services scalable and transformed them into an automated process.

PAAY - mobile wallet and payment services

PAAY is a startup from New York offering payment services as online checkout and mobile wallet through web panel and apps for iOS and Android. The Software House is the main tech supplier for PAAY. We have built the API, web and mobile apps. We are making a significant contribution to the business development of the project for over two years.

FLYO - Uber for airport shuttle

Flyo is an airport shuttle company operating in Oslo. Thanks to the web and mobile apps that we have built, Flyo customers can book their transport in a fast and convenient way. Our client also gained a CRM tool and a powerful system for route planning.

GRAPH STORY CONSOLE - complex graph databases in the cloud

Graph Story offers an access to graph databases in real time. The Software House was responsible for the implementation of Graph Story Console, a platform that enables managing of big data compilations. Through a careful analysis of our client’s idea and area of activity we automated and scaled the service that Graph Story so far performed manually. Graph Story Console improved the work of our client and increased the number of his customers.

ESKY - complex e-commerce platform for online travel agency

eSky is an online travel agency that offers services of over 500 000 of hotels and 650 airlines.  The Software House team forms part of a group responsible for designing and building efficient and future-proof platform that enables eSky to grow in international markets. We offered our client the best technical solutions, addressing business challenges of the new platform.

DELIVERYY - fast delivery service via mobile app

Deliveryy is a mobile application for iOS devices with a web-based administration panel, made for PorterEx. PorterEx wanted to consolidate under the Deliveryy brand all existing courier services in Kuwait. We created an app for iOS phones, designed technical architecture, and built an administrative panel including an advanced reporting module.

Reviews

4.9
10 reviews 
Sort by

iOS & Android Dev for Business Services Company

"There’s a huge amount of trust we have in [their] ability to deliver good-quality and reliable code."

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

The Software House developed a custom app allowing access to employer-sponsored benefits. The project team remains focused on feature enrichment for the launched iOS/Android versions. 

The Reviewer
 
11-50 Employees
 
Finland
Daniel Miles
Development Manager, Smartum
 
Verified
The Review
Feedback summary: 

Google Play Store data reveals that the Android version has 11,000 downloads and a 90% retention rate, which far exceeds original projections. The project team communicates effectively, requires minimal supervision, and consistently produces clean code. 

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BACKGROUND

Introduce your business and what you do there.

Smartum is a Finland-based company that sells a service product to employers, giving them benefits that can be passed down to employees. Within Finland, there’s legislation that gives these employers tax benefits for providing these benefits. There are a few types, including lunch benefits that offer employees discounted meals within our network, as well as exercise and cultural benefits, ones related to the commute to work, and massages, things like that. Benefits are similar to money, so the users have a bank account in which they can spend them through VISA cards, mobile payments or through vouchers that can be given to the service provider as payment. I’m a development manager for the company, working mostly with IT projects.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Software House?

We wanted to create a mobile payment solution related to our electronic benefits, the ones which are offered to employers, who then give their employees what is basically a bank account with us. 

SOLUTION

What was the scope of their involvement?

We have worked with The Software House to develop two apps, one for Android and one for iOS. They enable users to log in, view their balances and transactions, as well as to create new ones. They’re also able to search within the app for locations where they’re able to use our benefits. We had a demo or proof-of-concept version for the app, which was built by a group of students as a university project, but The Software House completely replaced it. Not a single line of code was reused.

We first developed the iOS version, then the Android one, which was built concurrently with a version two for iOS. The Software House has an iOS and Android team, but we have also used their web team to a smaller extent. I estimate that there were 10–15 people involved in the project. I didn’t interact with the team members directly. Instead, I worked mostly with The Software House’s project and sales managers, who were consistently in touch throughout the collaboration.

How did you come to work with The Software House?

Our CTO at the time made contact with The Software House, which is how I heard about the company. We had heard good things about them, and they had done other work for our IT team, and so the name came up. We showed The Software House our prototype and had a discussion with them. We did look at the possibility of using other providers, but never really considered them to seriously since we were happy to carry on with The Software House.

How much have you invested with The Software House?

The cost of The Software House’s work has been between $80,000 and $100,000.

What is the status of this engagement?

The app project started in March 2016. The app project has been completed, but we have other ongoing work with The Software House.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our Smartum apps are available on Google Play and the Apple Store. We’ve just broken the 10,000-user milestone one month ago, and have around 11,000 downloads, with a 90% retention rate, based on the Google Play data. There’s been an even usage of both apps in the 12 months since they were launched. We’re quite proud of our retention rates, especially since this was our first delve into mobile payments, transitioning from VISA payments.

How did The Software House perform from a project management standpoint?

We only used email for higher-level correspondence, and mainly communicated through Basecamp. It allowed us to communicate in almost real-time, and I could install the app on my phone. We reported bugs and other issues through it daily, and, when we needed to, we also had Skype meetings. There was no need for very many meetings; there was usually one meeting per month or thereabouts, in order to track progress. Apart from this, everything was done through Basecamp.

I’ve done many IT projects, and things were never this smooth. There was no rush at the end of the work, which is always a good sign. On most projects, we still had bugs at the approach of the deadline, but this never happened during the work with The Software House. Everything was picked up early in the project, so we never had to do a major refactoring of code. I’m not entirely sure how this was possible, but it’s been very easy. There’s a huge amount of trust we have in The Software House’s ability to deliver good-quality and reliable code based on our mockups. As a project manager, I can let them get on with it and trust that it will be okay.

What did you find most impressive about The Software House?

In working with The Software House generally, I found them easy to deal with. Many of the other providers we’ve used had to be babysitted through the projects, but we haven’t had to do this at all with The Software House. We can give them requirements, discuss how to do the work, and have it delivered on time and on budget. The quality is very good, and we’ve seen very few bugs make it through the beta testing. The Software House is the best we’ve worked with, out of all our partners.

Are there any areas The Software House could improve?

The worst part was dealing with the translations in the app. Because it was available in English, Finnish and Swedish, maintaining those translations was a bit of a pain, but The Software House found an online service which could manage this for us. We could simply take the text from there and put it in the configuration files. It was a bit annoying, but it works fine now.

What tips or recommendations could you share that might increase the likelihood of success with The Software House?

I’ve been an IT consultant myself, and have worked on both sides of the fence. It doesn’t matter how good the service provider is; they’re ultimately responsible that the client gets what they want, on budget and on schedule. One of the biggest limiting factors for the success of a project is the customer themselves. We can choose a great provider, but, if we’re not setup to succeed ourselves, the project will still fail. Anyone looking to choose a provider should take a look at themselves, and make sure they have a competent project manager who knows IT, or at least the particular thing being done. Also, be realistic about budgets, schedules and goals, because, if you’re not realistic about those things, the project won’t succeed.

4.5
Overall Score Because The Software House is based in Poland, while we’re in Finland, the collaboration was not as good as it would have been, had we been in the same physical location, but that didn’t really affect us.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    When the schedule did slip, it was only by a week or so, which is fine. I’m not sure I could give anyone a 5.
  • 5.0 Cost
    Value / within estimates
    It’s not just about the price-per-hour. When talking about value, we need to look at what we got, and for what price. Compared to the other partners in Finland which we’ve used, and their pricing and quality, The Software House is in a league of its own.
  • 5.0 Quality
    Service & deliverables
    We had no problems at all.
  • 5.0 NPS
    Willing to refer
    If anyone here ever needs any sort of app or PHP development, I would definitely recommend The Software House.

Custom Portal Development for Translation Company

"In addition to handling the project, The Software House's team was very helpful and communicative in teaching me how to organize the project best."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

The Software House built a custom project portal for onboarding clients and managing project details and interactions in one central hub.

The Reviewer
 
11- 50 employees
 
Minneapolis, Minnesota Area
Head of Delivery, Translation Company
 
Verified
The Review
Feedback summary: 

The Software House built a robust system that surpassed client expectations in terms of functionality and timeline. The Software House is an expert in Agile project methodology.

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BACKGROUND

Introduce your business and what you do there.

We are a language translation and localization company. I am the director of professional services. I craft the solutions and strategies brought to our clients, focusing on technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

We needed to build a custom customer portal that would allow us to have custom functionalities for interacting with clients and initiating new projects.

SOLUTION

What was the scope of their involvement?

The Software House provided development and design for our portal. We didn't have complete wireframes, so The Software House worked on this when needed.

We've used a 2 to 3-person team from The Software House working in 2-week sprints. The size of the team was scaled depending on the amount of work, thus aligning the scope with our own needs and calendar. I considered this a big benefit of working with The Software House.

How did you come to work with The Software House?

We had a previous relationship with one of The Software House's directors via a software company located in the same region. He told us about The Software House's capabilities as well as his new role there. We realized that this could be a fit for our projects.

What is the status of this engagement?

We took some time off for testing, but it was a 6-month project overall. We've completed the initial development stage in 2016 and have moved into a support and update phase.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The product has exceeded our expectations, and we have been able to sneak in additional functionalities within the same timeline. The communication with The Software House has also been excellent.

We have just completed development and are in the middle of the deployment phase. I don't have any specific numbers for the platform. Our customer base is using another product that will now be replaced. I anticipate us having 100 percent migration.

How did The Software House perform from a project management standpoint?

I came into the project as a novice to Agile development. In addition to handling the project, The Software House's team was very helpful and communicative in teaching me how to organize the project best. Their willingness to go above and beyond in helping me to learn the process was excellent.

Are there any areas The Software House could improve?

I am completely satisfied with The Software House's work.

What tips or recommendations could you share that might increase the likelihood of success with The Software House?

By being upfront about needing help, The Software House was able to come in and assist us in areas where planning wasn't as fully fleshed out as it needed to be.

5.0
Overall Score It was great working with The Software House.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Not only did The Software House meet all of our deadlines, but they also helped me create the schedule that we needed.
  • 5.0 Cost
    Value / within estimates
    The Software House figured out how to get our project done within the budget constraints that we did had and without cutting corners that could have impacted functionality.
  • 5.0 Quality
    Service & deliverables
    The quality has completely met our expectations.
  • 5.0 NPS
    Willing to refer
    I have recommended them and will continue to do so.

Development for Shared Economy Startup

"The Software House was open to discussing changes and gave constructive feedback."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The Software House’s work started with the development of a minimum viable product before extending to include the full development of a mobile app, a web portal, and a back-end system.

The Reviewer
 
2-10 Employees
 
Zurich, Switzerland
Co-founder, Shared Economy Startup
 
Verified
The Review
Feedback summary: 

The Software House delivered high quality work on time and within budget. The agency is flexible, adaptable, transparent, and able to add value to the strategic process. The Software House manages the project expertly and is enthusiastic about its goals and outcomes.

Share :
BACKGROUND

Please describe your organization.

We are a startup and an on-demand economy platform.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with The Software House?

Our intention was to develop a minimum viable product and have a proof of concept.

SOLUTION

Please describe the scope of their involvement in detail.

The Software House provided development for a mobile app, a web portal, and the back-end database system that enabled communication between the two.

How did you come to work with The Software House?

I found The Software House through Clutch, looking for companies with high rankings within a limited geographical space. I am based in Switzerland, so the company needed to be close enough to enable face-to-face meetings. This ruled out the obvious low-cost choices like India and Asia. The location and time difference would have been a problem. I narrowed down my search to Eastern Europe, looking at some suppliers in Poland, Bulgaria and Czech Republic. I was looking for a developer who was familiar with working with small startup companies with no technical skills. As such, I was looking for a complete package, including project management. It was important that I assumed the role of product owner, leaving technical project management up to the supplier.

I evaluated companies based on the strength of their response to my general inquiries. I wanted to find a sparring partner in the whole development process, not just a technical resource that took care of coding.

Could you provide a sense of the size of this initiative in financial terms?

It was between $50,000 and $100,000.

What is the status of this engagement?

Hopefully, the collaboration will be ongoing for further product improvements.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I feel that the work has been successful from a technical standpoint. They delivered what was promised.

How did The Software House perform from a project management standpoint?

I felt informed about our status throughout the project. The Software House was accurate with estimates in terms of both time and budget. I appreciated their flexibility to adjust and adapt the scope. Changes were always addressed transparently. I always knew if something would be outside of the initial scope or if it would affect the delivery time. The Software House was open to discussing changes and gave constructive feedback on whether or not they recommended an implementation and how they thought that it would affect me in terms of time and money.

What distinguishes The Software House from other providers?

I appreciated their project management skills. Someone like me, without a strong technical background, needed a developer that would take care of technical elements and understood the perspective and requirements from the client side. If I asked for technical functions, I felt that the technical management didn't just throw in a solution. They made a good effort to understand why I wanted a specific function and gave feedback on easier, more cost-effective ways to solve issues.

Is there anything The Software House could have improved or done differently?

There's not much I could mention in this regard. The Software House delivered what was promised. There were no issues that would be outside of normal expectations for such a project.

In the beginning, I had the feeling that some of the other companies I approached had a better understanding of what my business intentions were more than The Software House did. Because I had gone through a detailed specification phase with The Software House, I became convinced that they'd be the better choice, though.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We met the deadline with only a small delay, which was agreed upon with The Software House.
  • 4.5 Cost
    Value / within estimates
    They were accurate in sticking with the original estimates. The total cost came to a bit more than what was agreed with The Software House, but we developed functionalities that were clearly outside of the scope...wasn't the cheapest option.
  • 5.0 Quality
    Service & deliverables
    The Software House delivered what I expected. This is the only measure I'd use to judge quality because I'm not technically savvy enough to judge them in terms of development quality.
  • 5.0 NPS
    Willing to refer
    Anyone who is looking to develop a complex app should contact The Software House.

iOS App Development for Courier Service

"[They're] the best development company I've ever worked with and I've worked with quite a few."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

After receiving the app’s concept from the client, The Software House handled the design, planning, and development, and continues to provide maintenance services.

The Reviewer
 
11-50 Employees
 
Kuwait
Yousef Dashti
Co-Owner, Porter Express Delivery Company
 
Verified
The Review
Feedback summary: 

The Software Group’s work on the project was excellent. Their commitment to the app showed; quality and results came before money. The client was pleased with the agency’s project management, personal touch, and ability to deliver.

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BACKGROUND

Please describe your organization.

We are the Porter Express delivery company, a courier company that delivers parcels and food in Kuwait.

What is your position?

I'm one of the owners.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with The Software House?

We were trying to create an iOS app to automate ordering for Porter Express. Instead of making a customer phone in to order, we sought the help of The Software House to make a mobile app to handle all requests and orders.

SOLUTION

Please describe the scope of their involvement.

We just provided The Software House with the concept of the app we wanted to create. They did the design, planning, and development, and they continue to provide maintenance. They did everything.

How did you come to work with The Software House?

We found them on Clutch, actually. They were very highly recommended there, so we went ahead with them based on that recommendation.

Could you provide a sense of the size of this initiative in financial terms?

We have spent a bit more than $10,000 working with The Software House.

What is the status of this engagement?

The Software House maintains our app.

RESULTS & FEEDBACK

How did The Software House perform from a project management standpoint?

Their project management was excellent. Regarding the actual implementation of the project, they were very professional, performed at a very high level and produced very high-quality work. It was an unbelievable experience working with them.

What distinguishes The Software House from other providers?

The Software House is the best development company I've ever worked with, and I've worked with quite a few. They are professional and kept in constant contact with us. Their priority was to help us, not ask for more money. They'll do the development first. They'll help us out with everything, and then we will talk about money. This is not like other development companies where it's money first, and then we'll talk about development. That personal touch was excellent.

Is there anything The Software House could have improved or done differently?

To be honest, no. I think they did an excellent job. For the budget that we were working with, they outperformed themselves.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We did run a little behind, but that was all right.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Financial Services Platform

"You only need to give them a small amount of direction and they understand what they need to develop."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The Software House developed two Android apps, one to make payments and one for tracking and sharing expenses. Their services included frontend and Android development.

The Reviewer
 
1-10 Employees
 
Amsterdam, Netherlands
Matthijs Ooms
CTO, Financial Services Startup
 
Verified
The Review
Feedback summary: 

The Software House delivered quality apps with minimal direction; they just knew what needed to be done. The team offered excellent suggestions and thoughtfully adapted an iOS app into Android language. They were a cherished development partner.

Share :
BACKGROUND

Please describe your organization.

We are a startup. We have created several financial apps and are working to build a broader platform.

What is your position?

I'm the CTO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Software House?

We are trying to build a payment app. In addition to that, we are trying to build an app that is more like an online Excel sheet where, for instance, students can look at their expenses and share them with others.

SOLUTION

Please describe the scope of their involvement in detail.

Currently, we have a development team of our own here in Amsterdam. We develop the iOS part and the back-end part. The back-end part is written in Ruby on Rails and the iOS part, of course, Object C. The Software House helped us develop the Android version of both apps for both products. In addition to that, one of the products also has a front-end application. That's something that they are also helping with. We have two teams at Software House: one for front-end and one for Android development.

How did you come to work with Software House?

We've worked with The Software House in the past. Initially, a colleague introduced us to their team. We've stuck with them ever since because we liked what they were doing. They deliver great quality.

Could you provide a sense of the size of this initiative in financial terms?

Our work with The Software House so far has been in the range of $50,000 to $100,000.

RESULTS & FEEDBACK

What distinguishes Software House from other providers?

What I like working with The Software House is that you only need to give them a small amount of direction and they understand what they need to develop. They work independently in that sense. They think along with the products, such as the way they were able to translate our iOS mobile app and adapt it so it was more suitable for Android. We liked the ideas they introduced.

Is there anything Software House could have improved or done differently?

No. As of yet, I'm really happy.

5.0
Overall Score I really like these guys.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    However, that's hard to give a rating. We work in sprints, and the latest project that we did, they just go along with the sprints that we do. We haven't had any real deadlines yet.
  • 5.0 Cost
    Value / within estimates
    I think cost-wise, it's a good deal. Here in Amsterdam, development is much more expensive.
  • 5.0 Quality
    Service & deliverables
    I think they deliver great quality.
  • 5.0 NPS
    Willing to refer

Software Development for Financial Software Startup

"Their suggestions were very helpful. The product is very modern – something to be proud of."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

The Software House developed the core application for facilitating communication between shared service and their served markets from scratch following given specifications.

The Reviewer
 
2-10 employees
 
Poland
Cofounder at Financial Software Startup
 
Verified
The Review
Feedback summary: 

The Software House is flexible, enthusiastic, and proactive. The agency’s role in the project exceeded expectations; the product delivered is functional and impressive. The Software House is a reliable and valuable partner that adds value to every stage of the development process.

Share :
BACKGROUND

Please describe your organization.

We are a startup here in Poland, having just begun a few years ago. We offer software to help companies be more efficient with accounting and other important processes.

What is your role in your organization?

I am one of two partners and owners.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with The Software House?

Many companies want to use a shared service to save costs on routine business processes. Our experience showed that there is a market for an application to support the shared services environment and help standardize normal business processes like accounting. The application would help communication between the shared service and the markets they serve.

SOLUTION

Please describe the scope of their involvement.

The Software House developed the application from start to finish, according to our specifications and expected outcome.

How did you come to work with The Software House?

We started to think about the application, but we didn't have a strong IT [information technology] background. We began with some freelancers and, unfortunately, we lost three years because we were unable to get accomplished what we needed. We knew that we needed to start again from scratch.

Consequently, I began researching, especially for Polish firms, to find a partner that could help us to develop what we needed. We didn't want to work with freelancers as we had in the past. The problem with freelancers is that there is no real coordination between them. Without a single team, there is no one to connect the dots and have a sense of the overall shape of the project.

Through my research, we found The Software House. We met face to face and laid out the problem we were trying to address and the application we wanted to have developed. They saw us as a startup that had an idea and needed help to transform the idea into the product. That was very special for us because we saw that they truly wanted to help us because they saw the potential of this tool. 

What is the status of this engagement?

We've worked with them for two years, but we lost three years with different developers. From that point, we've been educated. We've learned that it is much better to have people who are here in Poland, people with whom we can meet face to face.

Our relationship with The Software House is ongoing. They are very flexible on different layers like payment. For example, if their invoice was higher than we expected in the current month, then they are happy to roll part of their fees over to the next month.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

We don't have any metrics yet since we just started. We have done a couple of sales presentations and, so far, everything has been positive. While we were doing a presentation for future clients, The Software House was on the line, letting us know that if anything went wrong, they would be there to help us. But, nothing went wrong, and everything was absolutely fine. This makes us confident that the quality of the developed application is the best in the industry.

They knew we had the presentation and wanted to support us even though we hadn't asked for that support. They don't have a financial share in our company. They are just the partners in our journey, which, I believe, is truly unique.

How did The Software House perform from a project management standpoint?

Their performance was excellent. The Software House came up with proposals for solutions to the problems we had anticipated. Their suggestions were very helpful. We were able to focus on the application design since project management was handled by The Software House for all the other parts of the project. The product is very modern – something to be proud of.

What distinguishes The Software House from other providers?

They work with you as a partner to understand your needs. But, they're aiming to help you achieve your targets. That's unique as they care as much as you do. It's not as if they are an ordinary vendor that just wants to send out an invoice and get paid. They really care about what we are doing and are proactive in helping us interact with clients. I'm not treated as just another customer. We are partners.

Is there anything The Software House could have improved or done differently?

There is nothing major worth mentioning. All I can say is that I hope they will stay like they are in terms of their attitude and how they treat their clients. I hope if they become a big software house, they won't forget about us. 

5.0
Overall Score Sometimes we would miss a deadline, but that was mostly because we didn't do something right on our end.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
     
  • 5.0 NPS
    Willing to refer
    I recommend The Software House. If someone says they'd rather have a freelancer because it's cheaper, I try to convince them not to go that way. I recommend them to anyone that is starting up or wanting to improve a software product they already have.

Remote Development for German Digital Agency

"We have worked with The Software House for more than one year and, during this time, their developers added great value to the project and were significant producers for the achievements of our delivery dates. The proactive and productive developers make remote work easy."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

The Software House provides integrated development services with the ongoing goal of improving existing products and enhancing strategic processes.

The Reviewer
 
51-200 Employees
 
Berlin, Germany
CTO, German Digital Agency
 
Verified
The Review
Feedback summary: 

Users of products that The Software House contributes to are impressed. The agency’s excellent and quick development skills ensure that due dates are met. There are no complaints for The Software House’s performance.

Share :
BACKGROUND

Please describe your organization.

trommsdorff+drüner is a digital agency with around 90 people in Berlin and Beijing. Our services aim at leveraging untapped data resources, creating smart strategies, client-centric tools, forward-thinking business models, and game-changing insights. To do so we build our own Smart Data Solution. The Software House supports us in the development.

What is your role and responsibilities?

I am the CTO. I lead the development, technical project, and product teams.

OPPORTUNITY / CHALLENGE

What were your company's business goals for the project?

We are developing a SmartData Product that is project driven. The Software House helps us constantly to improve the product and supports some of the projects. 

SOLUTION

Please describe the scope of the project.

The Software House developers are integrated in our development team remotely. They take part in technical discussions, sprint planning and, mainly, development.

How did you come to work with The Software House?

The Software House was a recommendation from our biggest outsourcing partner. We usually try out one of their developers for two weeks and if it fits, we ramp up. They were the third company we tried to outsource some of the product development to. At this point, it is the only company it really works with. 

Could you provide a sense of the size of this initiative in financial terms?

We have actually three developers booked for the whole year and hope to get more. The total volume is a six-digit number.

When was the project completed?

It is still running and will definitively go on into 2016.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

We have actually four big companies using our product, and they are very satisfied.

How did The Software House perform?

We have worked with The Software House for more than one year and, during this time, their developers added great value to the project and were significant producers for the achievements of our delivery dates. The proactive and productive developers make remote work easy.

When working with The Software House, was there anything unique or special about them?

The quality of the developers is outstanding. 

Looking back on the project, is there any area that The Software House could improve or you would do differently?

Only bring more developers.

5.0
Overall Score I highly recommend The Software House.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom System Development

"The Software House team is professional and responsive. They are efficient in resolving any bugs."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The Software House developed a custom application to manage time tracking, client dashboards, and invoicing for a virtual-assistant company. They also integrated the new system with existing solutions.

The Reviewer
 
11-50 Employees
 
Bordeaux, France
Matthew Criticos
Co-founder, Worldwide101
 
Verified
The Review
Feedback summary: 

The Software House stepped up to the challenge. With impressive technical skill, they cheerfully navigated changing project requirements to deliver on time and on budget. Beta testing is going well; a successful launch is anticipated.

Share :
BACKGROUND

Worldwide101 is an international virtual assistant company offering business-class services to successful small businesses around the world. As co-founder and director of marketing and technology, I am responsible for ensuring that our systems provide the functionality that our clients need to work with their assistant and manage their account.

OPPORTUNITY / CHALLENGE

Worldwide101 has grown rapidly since founding in 2009, and our systems have been based on a mix of existing commercially available cloud-based systems for managing time tracking, providing client dashboards, billing, and invoicing. 

Our goal with working with The Software House and in developing a new system was to increase the professionalism of our client dashboard and create a more customized and robust solution. Additionally, we wanted to increase automation and reduce the amount of manual processing involved in onboard and provisioning for new clients. 

SOLUTION

The Software House developed a custom application built in Ruby on Rails, integrating into our accounting system, Xero, payment processor, Stripe, and CRM [customer relationship management] system.

We evaluated solutions in PHP and Ruby on Rails before settling with Ruby on Rails due to its rapid development capabilities.

We had worked with The Software House on a number of previous projects and have been consistently impressed with their service levels. Both their account management team and their project and development teams are accessible, friendly, and a pleasure to work with in addition to the technical skills. The Software House demonstrated flexibility during the project as requirements changed and were extremely good at staying on time and budget.

We conceptualized the system and developed wireframes and then their team carried them forward recommending options for implementation. The project duration was four months.

RESULTS & FEEDBACK

We are currently beta testing the new system and, so far, everything is working very well. The Software House team is professional and responsive. They are efficient in resolving any bugs. We are on track to enter full production next month.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Child Care Center Software

"This development project has gone smoothly from day one."

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The Software House created management and payroll software for child care centers using RAILS. They developed a web app that operates on iPads and desktops to connect staff and parents through a portal.

The Reviewer
 
2-10 Employees
 
Hartford, Connecticut
Founder, Child Care Center
 
Verified
The Review
Feedback summary: 

The client is very pleased with the partnership. The Software House is timely on all deliverables, works well with offshore customers, provides good coding, and is highly recommended.

Share :
BACKGROUND

I hired The Software House to develop software for my clients. I am the owner of [a child care center] and currently only have one center, but planned on marketing the software, once completed, to other child care centers. 

OPPORTUNITY / CHALLENGE

I wanted to create software to comprehensively manage a child care center and help child care facilities save 10 percent on payroll.

SOLUTION

I found The Software House through a personal referral whom I really trust. They made a Web app that runs on iPads and desktops to work with all staff members and parents through a parent portal. They developed the system using RAILS.

RESULTS & FEEDBACK

This development project has gone smoothly from day one. Their team works very well with Americans. They simply deliver. They are on time with great code.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Partnership for Mobile Wallet Service

"They didn’t just ask for tasks and then complete them. They actually put thought into it."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
1,000,000 - 9,999,999
Project summary: 

Software House’s involvement began with developing a minimum viable product and continued with ongoing core development services.

The Reviewer
 
2-10 Employees
 
New York City Metro Area
Co-Founder, Mobile Wallet Service
 
Verified
The Review
Feedback summary: 

The app is a success in its early stages and has been used by nearly a million users. Software House goes beyond simply fulfilling requests and adds further value by suggesting improvements during development. The agency performs well and is easy to communicate with.

Share :
BACKGROUND

Please describe your organization.

Our company is a mobile wallet service. We have flipped the shopping cart upside down and made payments a lot faster and more secure.

What is your role and responsibilities?

I’m a project manager.

OPPORTUNITY / CHALLENGE

What was your goal for working with Software House?

They started by helping us with an MVP, a prototype and model to present to investors to show them the concept actually works, and it would be well used. They did such an amazing job we kept them on as a full-time extension of our team and they are doing a lot of the core development today. 

SOLUTION

Please describe the scope of their work.

It’s only development work.

What was your process for selecting Software House with which to work?

I found them through a CTO of a major gaming company in New York. He recommended these guys. They turned out to be really amazing. I’ve done outsourcing before through Canada, Russia, India, and Ukraine. 

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

[It was] $1 million to $10 million

When was the work completed?

It’s open ended and we’re growing the partnership in 2015. 

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

I do, but I can’t release that because we’re still in a stealth beta mode. I can tell you that they’ve completed a Web application in Android and iPhone, a native mobile Web app all within the last 15 months that have been used by less than a million users with no complaints.

Are you satisfied with their performance?

In the beginning, I was leery about using outsourced work again. But, the MVP [minimum viable product] that they did was really amazing. We used two of their developers with two of our developers here. We really liked them because they weren’t code monkeys. They didn’t just ask for tasks and then complete them. They actually put thought into it. Within the first three weeks, one of the developers told me I was wrong and that this was not how we should do it. That earned my respect because he was right. I appreciated that. I trusted him to do it a different way. He showed a faster, quicker, and more secure way.

Is there anything unique about Software House that really makes them stand out, compared to other online marketing companies?

They have the ability to work with other third-party integrators. Because we’re a thin tech company, we have to deal with Visa, MasterCard and a lot of banks and other security companies associated with it. I never have to have a three-way call or a forwarded email. I’m comfortable with them talking directly to those third parties directly. There was no language barrier. They definitely go above and beyond in that area as well.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

They’re doing such great work, and we’re constantly asking for more people. The ramp up time to get a new person or a new quote on a new person creates a delay. It can take 30 to 35 days to find a person since they only bring in really qualified resources. That can create a headache for us since we want to scale faster.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer