Brainhub

Please describe your company and your position there.

CTO of recruitment marketing agency

For what projects/services did your company hire Brainhub?

We hired Brainhub to conduct a UX audit and implement changes to the application to improve the ease of use of our system. Ease of use is one of the main values that our application must have. We knew that our app still had confusing points for users. The aim of the audit was to find them and implement solutions to optimize the time users spend at these points and ultimately reduce the user churn rate.

How did you select this vendor?

We wanted a company that has the resources of UX Designers and Web Developers. We created a list of 4 companies with whom we started discussions. We chose Brainhub because of its business approach to executing projects

Describe the project in detail and walk through the stages of the project.

We started our cooperation with a strategy workshop. We wanted Brainhub to understand the needs of our system users. The next step was a comprehensive analysis of our system in terms of the usability of our application. The goal of the analysis was to find points of user leaks and confusing points, which were characterized by, among other things, too much time spent on a particular tab and a high rate of return to the previous tab. During the audit, we were in constant contact with Brainhub so that we were on the same page. We were impressed that Brainhub was able to list multiple recommendations in a short period of time, with a prioritization of each recommendation and the projected impact on the churn rate of our app users. It was the perfect introduction to the entire project, which defined the project's implementation plan. We then moved on to the development phase. The project was carried out smoothly, with no delays. We are very satisfied with the process of carrying out the project and the quality of the final product

How many resources from the vendor's team worked with you, and what were their positions?

In the initial phase of the project, the team consisted of two UX designers. Their influence in the initial phase of the project was crucial, as they defined the plan and the tasks needed for the implementation phase of the project. Two JavaScript developers and a scrum master joined the team in the development phase. The project also involved a Technical Advisor and a Business Analyst. This selection of the team guaranteed smooth implementation of the project. Each successive functionality implemented by the developers had a business basis. In other words, both the project team and we were on the same page. Each of us knew what the functionality was supposed to contribute to the final product

Can you share any outcomes from the project that demonstrate progress or success?

The project had no delays. We are very satisfied with the final result. We appreciate the fact that Brainhub paid great attention to the business functionality of the proposed solutions. As a result, we believe the implemented functionalities have a business basis, which should increase customer satisfaction with our product. Unfortunately, it is too early to assess with certainty the impact of the new functionalities on user satisfaction. However, we expect increases in metrics such as NPS. The lack of project delays has allowed us to continue developing the product as planned

How effective was the workflow between your team and theirs?

We met with the team once a week for a planning meeting, during which they showed us the results of their work. There was an atmosphere of transparency and we were fully informed about the progress of the project. The project was well scheduled. We had direct contact with every member of the team. Each sprint brought the implementation of new functionality that was usable and had business value. In addition, the project team was flexible and open to our suggestions. I appreciate Brainhub employees for their business knowledge. We spent a lot of time in discussions and workshops.They made sure that each functionality implemented had business value.

What did you find most impressive or unique about this company?

I was impressed by the business approach to the project. Brainhub did not wait for the tasks we gave them but had a huge influence on feature planning. You can see that Brainhub has a lot of experience and a lot of business knowledge. Because of this, they didn't just focus on making sure we implemented a new feature, but also that each feature had business value. All that Brainhub proposed were designed with end-users in mind. A large number of consultations and workshops made it possible to develop a good model of cooperation and design an optimal product. We are very satisfied with the cooperation with Brainhub.

Are there any areas for improvement or something they could have done differently?

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Introduce your business and what you do there.

I’m a senior product manager at a fashion media company. We specialize in journalism about the fashion industry. My role involves looking after our mobile app, which is a tool for our subscribers to engage with our content. 

The app’s content includes members-only articles and briefings which educate our members on the history of the fashion industry and about what’s happening in relevant events today. The app also helps them with their careers in the fashion industry, whether they’re students starting out or CEOs of large corporations.

What challenge were you trying to address with Brainhub?

We hired Brainhub for mobile app development. From working with various partners in the past, we knew that looking at mobile app development specifically and not in lots of areas of development would be beneficial for us. We wanted to get our app to a good place technically and have that expertise to ensure our app would be an industry leader.

Although we’re in a great place in our industry because there aren’t many competitors that have their own mobile apps, we wanted to ensure that ours was great and that we could service the needs of our users. Our internal team had done some work moving our website to a better technical place, so our mobile app had to follow suit. We needed someone with that expertise in building the platform away from a native experience and could own that and work themselves without us having to work on both our website and our mobile app simultaneously.

What was the scope of their involvement?

Brainhub provides us with mobile app development. Since our internal developers had worked on the mobile app, we had the foundations already in place at the start. We used to have a native mobile app built with Swift, but we decided to move away from that to align with how our website is built. Initially, we provided documentation on what we had previously built, and Brainhub helped us take the project forward. 

At the start of the engagement, the project was 70% of the way complete, and the team helped us complete it. They rebuilt the mobile app, making sure the development was done correctly. The team has helped us release the new version. Due to our client base, the team has only developed an iOS app for us.

Since the new version was released, we've worked with Brainhub on building a roadmap of new features to ensure the app is technically sustainable and crash-free. We've scaled down the app's development over the last couple of months, and the team is now focused on maintenance. They help us ensure the app is sustainable for the future. 

How did you come to work with Brainhub?

I believe they reached out to us in an email, though I'm not 100% sure. 

What is the status of this engagement?

We started working with them in September 2021, and they released the new version of the app in November 2021. Our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Since we were working with a critical release at the start, our first measure of success was getting the mobile app out and making sure our features were performative and without bugs or issues. The app’s features are super performative and 99.9% crash-free, which is all down to Brainhub. 

Before working with them, our previous native app had bugs due to the development we’d done on the website, and Brainhub resolved all of those issues. Whenever we release a new version, we get worried that there might be an issue that creeps in even when we’ve tested it thoroughly. However, that’s never happened with Brainhub. The team has been great at achieving our goals; thanks to them, we have a well-performing mobile app. Although there have been small bugs, that happens with any development work, and they’ve jumped on those issues really quickly without waiting for us to identify them.

How did Brainhub perform from a project management standpoint?

They’re excellent at communication and meeting our deadlines. Specifically, their developers are great at communicating. The team is collaborative and super friendly — they’re a pleasure to work with.

What did you find most impressive about them?

When working with third parties, sometimes engagements can be contractually-based agreements without emotion or friendship even though we speak daily. With Brainhub, this is different. Moreover, I’m impressed with their quality of work and ability to meet deadlines, which they’re great at. They’re organized and super collaborative, which enables them to achieve our timelines. 

Are there any areas they could improve?

We’ve had such a great relationship that it’s hard to identify something they need to improve. Instead of improvements, they should keep doing what they’re doing;  being as collaborative as possible, speaking up, giving their opinions, and keeping up their great ways of communication.

Do you have any advice for potential customers?

My advice would be to treat your work with Brainhub as a collaboration. They’re such a collaborative company that offers so much great insight that it would be a disservice to your own company if you don’t jump in and explore that partnership as much as possible. Asking for their advice and getting their insights and input on your product roadmap would also be beneficial.

We learned early on when scaling down our app development that Brainhub works in a project-based way, so they don’t really have contracts on retainers. For example, we explored having one developer working with us for a couple of hours a week to fix bugs or do small iterations to our mobile app, but they don’t work that way. Be aware of that, and make sure that you’re happy with a project-based approach so that it’s more of a collaboration rather than a contract.

Introduce your business and what you do there.

I’m the co-founder of a startup developing a crowdshipping app.

What challenge were you trying to address with Brainhub?

We were developing our mobile app for iOS and Android, and we needed help with its UI.

What was the scope of their involvement?

Brainhub helped us design and develop the UI of our app. Their main goal was to make it simple and easy to use — they’re very experienced in those kinds of projects. Additionally, they integrated a smart analytics solution to help us determine the customer's needs.

It is a crowdshipping app that works similarly to a car sharing app but for packages. Users can send things from one place to another using our solution.

What is the team composition?

We worked with a full team of around 10 people, including a project lead, four iOS developers, four Android developers, and a scrum master responsible for all the agile development process. This person also took care of the sprint cycles.

How much have you invested in them?

We spent around $100,000.

What is the status of this engagement?

We worked with Brainhub from January–December 2021.

What evidence can you share that demonstrates the impact of the engagement?

Brainhub delivered a user-friendly interface, and our first impression was that users already knew the app's features without a manual, which speaks volumes about how simple it is.

How did Brainhub perform from a project management standpoint?

Brainhub was really agile, and they were very responsive to the timelines and milestones we established. Throughout the project, we had scheduled agile meetings, as well as daily sync-in meetings. We also had some meetings to overview the project, see what was good and bad, and see what we could improve in the future. We used Trello and Jira to manage the project and Slack for communication.

What did you find most impressive about them?

Brainhub has a lot of experience and a very strong team. Additionally, they offered a very personal experience, as opposed to larger development companies. They asked us very specific questions strongly related to our requirements, and they worked collaboratively with us and not for us, which was great.

Are there any areas they could improve?

No. They even provided us with recommendations for us based on their experience and knowledge, which was really helpful.

Do you have any advice for potential customers?

I strongly recommend working with Brainhub.

Introduce your business and what you do there.

I’m the engineering manager for the mobile and desktop applications of an e-health platform.

What challenge were you trying to address with Brainhub?

We needed help with the development of our desktop application. We didn’t have any knowledge about it.

What was the scope of their involvement?

Brainhub has helped with the development of our desktop application. They’ve used the Electron framework. They initially took the legacy project to improve it.

What is the team composition?

We have a project manager as the bridge between two developers and us.

How did you come to work with Brainhub?

They were already working with us when I started working here.

How much have you invested with them?

We’ve spent €100,000 (approximately $104,000 USD).

What is the status of this engagement?

We started working together in March 2022, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The engagement has been great. They onboard quickly and are efficient. Moreover, they’ve improved the legacy code.

How did Brainhub perform from a project management standpoint?

Project management is good. We give them tasks every week, and they complete them seamlessly. We communicate via Slack and Google Meet and use Jira for project management.

What did you find most impressive about them?

They know Electron. It’s hard to find developers who do, and their developers are excellent.

Are there any areas they could improve?

They could be more involved in the project.

Do you have any advice for potential customers?

You can work with them without any problems.

Please describe your company and your position there.

I’m the founder and CEO of Venture Harbour, a digital innovation studio that creates ambitious online ventures that transform how marketers and entrepreneurs grow their businesses.

For what projects/services did your company hire Brainhub?

We were looking to build a simple MacOS app in ElectronJS that helps people focus and get into their workflow easier. We'll do this by encouraging users to set a goal for the day and then break their tasks into multiple sessions to achieve the goal.

What were your goals for this project?

We set out to develop the MVP on time and budget.

How did you select this vendor?

We were looking for experts in ElectronJS, and they were one of 4–5 vendors we considered.

Describe the project and the services they provided in detail.

When a user enters a session, the app will block distracting applications and websites and play concentration music. At the end of a session, the user will have a break before entering the next one.

Brainhub was responsible for performing a technical feasibility analysis and building the MVP from scratch. As part of this effort, they've performed business analyses and requirements gathering based on specifications, designs, and workshops.

What was the team composition?

We're working with three JavaScript developers and a project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

We have user KPIs we’re expecting to track, but because the product hasn’t yet been released, there’s no data to measure.

How was project management arranged and how effective was it?

We have no complaints in this regard; project management is good. We're using JIRA as a project management tool and Slack for direct communication between developers. They communicate well and their response time is short. Their approach to solving any issues is open and proactive too, so they don’t hesitate to present their own vision of how things should be done.

What did you find most impressive about this company?

They’re technical experts who aren’t afraid to speak up when they think something isn’t working properly or could be done better. They address any doubts we have, and communication is usually quick and efficient. Also, you can tell that they’re truly invested in the project, which leads to a high-quality final product.

Are there any areas for improvement?

Their rates are quite high, and sometimes project management slips. But, generally, this is offset by the quality of development.

Introduce your business and what you do there.

I am the founder of a company that builds websites for real estate agents and provides marketing services.

What challenge were you trying to address with Brainhub?

We were trying to build a new platform and needed someone to augment my software engineering team.

What was the scope of their involvement?

We basically took an existing platform and built a number of new administrative tools to add more functionalities on top of it. We also built out a number of new design templates on our platform that we can use for our clients.

The platform allows us to create high-end real estate websites and then gives our clients — who are real estate agents — access to an admin panel where they can add their listings and the properties to the website. We have CRM [customer relationship management] and CMS [content management system] functionalities. They’re working on integrating SalesForce with SimplyRETS for MLS listings.

Brainhub took over an existing infrastructure. We did some refactoring in AngularJS, which was what the original platform was built on to react to a component based system; Brainhub was heavily involved in that. Over the last year, they did some DevOps-related tasks, setting up the server environment correctly. Node.js is what the application is built in with MongoDB. The database runs on Webpack and SCSS. We implemented Docker in the container base. They implemented Jenkins. They implemented some testing modules. Over the last year or so since we’ve worked together, at most times they’ve had someone continuously working with the rest of our team.

How did you come to work with Brainhub?

It was an introduction by a friend of mine who knew one of the founders of Brainhub.

How much have you invested with Brainhub?

We have spent about $150,000.

What is the status of this engagement?

We started working with them July 2016 and have been working together since.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve grown from having 10 clients or so to now having 60–70. There’s been quite a bit of growth in the client base, but also on the platform itself. We have about 200,000 unique visitors per month.

How did Brainhub perform from a project management standpoint?

Project management was very good. For an outsourced firm, they’re top notch in communication compared to what I’ve seen from other companies, and they’re also very professional.

They have a sort of project manager even though it’s not a true project manager; it’s someone who is organizing the project and who speaks English fluently. I also had direct contact with the developer and their CTO, who both also speak English pretty well. From a communication perspective, it was really great.

What did you find most impressive about Brainhub?

I would say their technical expertise and raw talent are what most impresses me. It’s unique to have an outsourced company that stays on top of things. They’re on the cutting edge when it comes to knowing the different trends in the market and are on par with most U.S. firms that I’ve dealt with.

Are there any areas Brainhub could improve?

They’re not that big of a company, so if you want to scale up quickly, they can’t do it right away. You will have to wait about two months or so when another project ends for them to be able to put someone else on your project.

The quality wasn’t as consistent as far as project management; throughout the year, we’ve had different people working in different capacities while organizing the project. It was always good, but it was great when their CTO was involved. There have been some inconsistencies depending on who is in charge of the project, although they communicate well when there’s a change of personnel. They’ve gone above and beyond to correct things, even giving discounts when something wasn’t communicated correctly. They’re very invested in making this project work.

What tips or recommendations could you share that might increase the likelihood of success with Brainhub?

They’re at their best when you have a clearly defined and somewhat contained project. If you have very clear expectations and talk those through with them, then they’re going to be very good at making progress and communicating it well. They do their best work when you give them the freedom to do things the way they want to solve them and basically do a project-based basis.

Introduce your business and what you do there.

Our company deals with equipment maintenance. We have 50 employees. I lead all of the digital staff, including the team that developed the software to monitor our machines. The team also delivers that software to clients.

What challenge were you trying to address with Brainhub?

We wanted to develop a software that would track the relevant service data of the machines we are maintaining and give this tool to our clients, allowing them to evaluate the current condition of their equipment.

What was the scope of their involvement?

Brainhub built the software on our request for a company that maintains cranes and doors. With Brainhub, we developed software that allows this client to see relevant machine data, service data, and inspection data online.

I think Brainhub used Node.js and React Native to build the software, which is based online and is accessible via mobile phone and desktop browsers. No matter which device or browser our client uses, they can access the data of any crane by scanning a QR code with a phone. The solution doesn't involve real-time data or sensors.

How did you come to work with Brainhub?

Brainhub was recommended by a friend of a friend, who convinced me to use them. I thought they seemed like a great option.

How much have you invested with Brainhub?

We started with a project that cost around €5,000 [$5,700]. So far, we have spent €10,000 [$11,400].

What is the status of this engagement?

We started working with Brainhub in March 2016, and our work together ended in March 2017.

How did Brainhub perform from a project management standpoint?

They are quick to respond and deliver on time, more or less. They report to us on a weekly basis, especially during busy phases. We had about 3 resources from Brainhub, but I’m not sure what their specialties were. One was a backend server guy, and another provided coding.

What did you find most impressive about Brainhub?

Brainhub works quickly and communicates well.

Are there any areas Brainhub could improve?

There’s always room for improvement. For example, Brainhub changed their team somewhat during the project, and the new team members weren’t as knowledgeable as the former members. That could have been improved.

Introduce your business and what you do there.

Flowstack is a marketing automation startup platform. I am the chief product officer of the business. I used to be the CEO, but I act as the main concept person at the moment.

What challenge were you trying to address with Brainhub?

I used to work for a marketing platform vendor as a CTO. I found that I could do better myself and created a startup in order to do things the right way. It would be hard to find the right developers in Denmark, so Brainhub came into play on the technical side.

What was the scope of their involvement?

Brainhub has built a huge Software-as-a-Service marketing automation and customer data platform from scratch. The platform is similar to HubSpot, but geared towards all data channels, not just email and SMS.

How did you come to work with Brainhub?

During my time as CEO, I received a number of emails from various outsourcing companies. Knowing that I needed some developers, I started the process of contacting some of those groups. One of them was Brainhub, and they proved to be the last name after the selection process. I had a very good feeling about them and moved forward. First of all, Brainhub was one of the software vendors focusing on the right technologies, namely Node.js and React.js. After an initial dialogue with the other providers (most of them from Eastern Europe), I found Brainhub to be the more competent choice. They also had a very good startup spirit and showed enthusiasm and interest in the product I wanted to build. There were two other competent companies, but they didn’t show the same spirit as Brainhub.

How much have you invested with Brainhub?

The cost of their work has been around $350,000. The monthly cost is between $40,000 and $50,000, and it has been consistent since the beginning.

What is the status of this engagement?

We started working with Brainhub in August 2016. We plan to have a full release in August 2017, and more customers will mean more development. We are currently running tests for an early beta version. It’s an ongoing process, and we will continue to work with Brainhub for many years.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The platform is not in use by clients, but I have access to a part of the system and have been satisfied with what Brainhub has created.

How did Brainhub perform from a project management standpoint?

They represent our entire technology department, and I see the team more as employees or colleagues, rather than providers of software. We have a dedicated team which will continue to grow. It is made up of three full-stack developers, a UX designer, and a product owner. The latter position has been shared between the CEO of Brainhub and their tech lead, who is basically our CTO.

What did you find most impressive about Brainhub?

I have worked with other outsourcing partners, and I was initially against using another one, given the resources I’d have to put in. What made Brainhub stand out was that I haven’t had to micromanage them in any way. Instead of saying yes to everything I tell them, they are able to think for themselves, and have shown great enthusiasm and understanding around the product we’re building. The team has challenged me with the right questions, and have surprised me many times by giving me more than what I initially asked them to build, or what I was hoping for.

Brainhub has a dedicated team and an excellent product owner who has taken over my role as CTO. They have personal stakes in the project, which is great.

Are there any areas Brainhub could improve?

It would be hard to say. Brainhub is using best practices, and they document the work well. They do cost more than some of the competition, but the quality of work is more than I could hope for.

What tips or recommendations could you share that might increase the likelihood of success with Brainhub?

For someone looking for a competent team, Brainhub is the best choice, but they are not ideal for those used to micromanaging people. I could recommend them, but I need more resources myself, so I’ve chosen to keep Brainhub a secret.

Introduce your business and what you do there.

We are a startup incubator developing a web platform in the B2C financial area. We offer data-aggregation services by working with a data provider. We don’t provide a lot of analysis on it, but this will come at a later stage in order to improve the level of financial advice we can provide. At the moment, it’s an overview of a user’s financial situation. I am a co-founder and the CTO of the incubator. 

What challenge were you trying to address with Brainhub?

When we started the project, we needed to find web development support, both on the frontend and backend. We needed more dedicated resources for a fixed-term project.

What was the scope of their involvement?

We are using ReactJS for the frontend, and Node.js on the backend. We initially used one dedicated person from Brainhub’s team starting in January of 2017. We added another member in February and have continued using them.

How much have you invested with Brainhub?

The cost of Brainhub’s work has been approximately $12,000 to $15,000 per month since January. The total has been between $60,000 and $75,000.

What is the status of this engagement?

We started working with Brainhub in early January of 2017. We completed the initial phase on March 10th and have continued to maintain and improve it.

The project is structured between two corporate entities in Switzerland. Unfortunately, it seems like one of them is leaving, but we’re looking at a new distribution partner who will bring the necessary people onto the platform. Our client eventually wants to hire a local team in Zurich. Until that happens, we will continue using Brainhub. 

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The platform is not live on the market yet because of our internal situation, but it’s ready for testing. The people who have used it have shown it to be stable enough for launch, but our client is holding back because of some legal concerns.

What we aren’t doing at the moment is estimating our tickets in terms of time, which makes it hard to have metrics speaking to the efficiency or velocity of Brainhub’s team. The project has medium complexity, and there are quite a few features involved. From my perspective, Brainhub has been quite good, and I would rate the team at around 80% efficiency. We get through with new features quite fast and they are also efficient at fixing bugs. We’re using a Git repository for tracking reviews and testing features. We have to deliver good quality, which is even more important than being fast. We’ve found a balance between the two.

How did Brainhub perform from a project management standpoint?

We are working directly with our developers and have integrated them into our team, which is composed of Brainhub’s two developers, two other remote resources, an on-site developer, and myself. I guide them and schedule daily meetings. We have demo and planning sessions every second week and have a Scrum-based approach. We use JIRA for tracking assignments. Brainhub gave us some inputs at the beginning of the project when we weren’t structured that well, helping us make the project more efficient. They suggested what the structure of our demo and planning sessions should be, which we’ve adopted since then and run without any input from their side. Since the client does not have this capability, I have acted as their interim CTO. It’s been clear that as the project evolves, I will probably step down from this role and have local resources take over.

What did you find most impressive about Brainhub?

They are very good at communicating. Since the start, I’ve always been able to discuss various topics with Brainhub’s team. They’re also dedicated to the project and have helped us achieve the goals and implementation we need.

Are there any areas Brainhub could improve?

There has been a small misalignment in terms of the billing cycle between us and our client. It would be hard to mention anything else about Brainhub. They’ve been great. 

Introduce your business and what you do there.

I’m the founder and CEO of Collegial. We’re an educational technology provider.

What challenge were you trying to address with Brainhub?

We brought them on to support us in the development of our platform.

What was the scope of their involvement?

Our engagement is based on a strategic, tactical, and operational level when it comes to design and engineering. We work with Brainhub. They provide a strategic perspective to ensure that the development and design are aligned with the business objectives connected to what they’re involved and engaged with. Our stack is primarily built on TypeScript, React, and Go. Our cloud environment is AWS.

What our platform delivers is a content aggregation ability. We have an open content catalog that allows for integration with various digital learning providers, whether those may be digital natives or it may be a university or other educational provider that offers virtual interactive programs or on-demand content. We provide those types of integrations that enable our product to deliver a single point of access to a multitude of different learning providers.

Another aspect is that we aggregate data from all of our providers in order to give a holistic view of an individual’s, team’s, and organization’s learning and development activity.

What is the team composition?

Our team consists of six developers, a UX designer, and a team lead.

How did you come to work with Brainhub?

We came to engage with them through a recommendation. One of our own developers had worked with Brainhub at a previous company. I was impressed with both the technical skill of their developers and the cultural aspect of how they worked — both within their own teams and with the organizations they service.

How much have you invested with them?

We’ve invested between $200,000–$1 million.

What is the status of this engagement?

Our ongoing engagement started around September 2020.

What evidence can you share that demonstrates the impact of the engagement?

The impact was seen as early as two weeks in. They immediately produced a very high quality of work. Everyone we have worked with on the Brainhub team has been curious, self-driven, and structured. They have a clear sense of how they work.

After two weeks of onboarding the first three developers, they proposed doing a weekend hackathon in order to accelerate a particular feature they were involved in. This was completely on their own initiative. This showed the commitment that these three individuals had for our company and the product. This was a phenomenal start to our partnership.

Brainhub is fully integrated with our team. They’re an extension of our organization and are valuable members of our team. We don’t see them as external consultants, they’re very much a partner. We have every intention of making this a long-term partnership.

How did Brainhub perform from a project management standpoint?

They’re experts on project management tools. We utilize Jira, and Brainhub is proficient with it. We do regular check-ins. Their team has very good processes for how they work and have been an inspiration to us. For context, we’re a relatively young company and have had our product in the market for about 18 months.

What did you find most impressive about them?

Brainhub brings a lot to the table. They provide quality of work and interest in what they do. What’s more, they’re nice people who are fun to work with. We enjoy having them on the team.

Are there any areas they could improve?

No, there aren’t any areas that need improvement. We’re successively increasing our commitment because we’re so happy with how the relationship is evolving.

Do you have any advice for potential customers?

Articulate the value that you’re trying to provide for your customers. The idea of working with something that has a higher purpose really gets your team fired up. Secondly, make sure your organization’s culture matches with that of Brainhub. There needs to be a focus on inclusion, transparency, communication, and care for each other.