INOXOFT

BACKGROUND

Please describe your company and position.

I am the Tech Lead of MyTutor.co.uk

Describe what your company does in a single sentence.

Online tutoring service connecting tutors with schools and students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• Build a platform to replicate our service for a US audience
• Maintain SLAs and KPIs related to the performance of the platform

SOLUTION

How did you find INOXOFT?

• Referral
• Clutch Site

Why did you select INOXOFT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from INOXOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a platform for onboarding and managing tutors, matching them with schools/clients and integrating with various 3rd party services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The service launched and was able to meet SLAs/KPIs set out by us and our client. This included uptime, time to process new schedules, ability for tutors to find and book lessons and fill rate of those lessons (for tutors).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided a PM an BA that was able to gather our requirements and communicate them to the engineers. They had QA team that were able to test solutions and demonstrate them back to us. 

What was your primary form of communication with INOXOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication, work ethic, and desire to give a positive outcome for their client are impressive. There focus is always on delivering a usable solution that we are happy with rather than ticking boxes to say they have done what was in the brief/spec.

Are there any areas for improvement or something INOXOFT could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Manager of Twilio Inc.

Describe what your company does in a single sentence.

We specialize in selling cutting-edge tech gadgets and accessories, catering to tech enthusiasts and gadget lovers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• Our goal was to create a dynamic online store that could handle a high volume of tech products and transactions.

SOLUTION

How did you find INOXOFT?

• Online Search
• online search for top-rated web development firms.

Why did you select INOXOFT over others?

• High ratings
• proven track record

How many teammates from INOXOFT were assigned to this project?

8

Describe the scope of work in detail. Please include a summary of key deliverables.

Inoxoft was tasked with building an eCommerce platform capable of handling thousands of products and transactions to facilitate easy browsing and purchasing, and launching digital marketing campaigns aimed at driving traffic and sales. Key deliverables included the eCommerce platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch, we've experienced a 60% increase in website traffic and a 40% increase in sales. The mobile app has also seen a significant uptake, with over 20,000 downloads in the first three months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Inoxoft excelled in project management, consistently delivering on schedule and exceeding our expectations in terms of responsiveness and flexibility to adapt to our evolving needs.

What was your primary form of communication with INOXOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of inoxoft is their ability to integrate advanced technological features into our platforms, ensuring both the website and app are not only functional but also ahead of current market trends.

Are there any areas for improvement or something INOXOFT could have done differently?

While the overall service was exceptional, more frequent detailed reports on marketing campaign analytics would help us better understand our investment returns.

BACKGROUND

Please describe your company and position.

I am the Precident of T Shop

Describe what your company does in a single sentence.

I am T shop's president.

Give a one-sentence summary of the work your organization does.

We create robust yet user-friendly e-commerce solutions for business-to-business transactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• Fantastic code for ships
• SOLUTION

SOLUTION

How did you find INOXOFT?

Online Search

Why did you select INOXOFT over others?

• High ratings
• Good value for cost

How many teammates from INOXOFT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

INOXOFT offers a wide range of services designed to help and improve our online store. INOXOFT makes sure that scalable, secure, and feature-rich solutions are developed to satisfy our particular company demands by utilizing cutting-edge technologies and industry knowledge.

Own the software development process from start to finish and follow project briefs.
Offer software quality assurance services.
Offer project management assistance.

Help create a support staff
Offer services for UI/UX design.
Offer project management assistance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fantastic code was shipped.
enhanced the product
Create a pipeline for software development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After all these years, INOXOFT never fails to arrive on time and with a quality that never ceases to amaze me.  They work well as a team and are adaptable and communicative.  Our company's success has been greatly attributed to our collaboration with Inoxoft.

What was your primary form of communication with INOXOFT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We successfully integrated Oxoft into our company's daily operations.  Since we collaborate so closely, it can occasionally be difficult to recall that they are a third-party contractor.  They are a member of our core group.

Are there any areas for improvement or something INOXOFT could have done differently?

None or nothing 

BACKGROUND

Please describe your company and position.

I am the Founder of Spayzelabs

Describe what your company does in a single sentence.

Spayzelabs is the Web3 marketing agency focuses on providing web3 services to its clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

We approached Inoxoft to transform our Content Management System to address several critical needs arising from our rapid growth. Our primary objectives were to enhance scalability, streamline content distribution, and implement advanced monetization strategies to better support our expanding operations. Inoxoft was tasked with upgrading our existing CMS to manage increased content volume, improve user experience, and integrate sophisticated tools for content creation and revenue generation.

SOLUTION

How did you find INOXOFT?

• Online Search
• Referral

Why did you select INOXOFT over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from INOXOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inoxoft provided comprehensive staff augmentation services, focusing on: 

• transforming our CMS to meet new scalability requirements
• integrating third-party tools
• optimizing both content distribution and monetization strategies

Their work involved: 

• upgrading our backend infrastructure using PHP and Laravel
• implementing features for efficient content distribution
• adding monetization tools such as subscription management and ad placement
• integrating advanced analytics and reporting capabilities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were outstanding. The enhanced CMS delivered by Inoxoft was fully scalable, which allowed us to seamlessly manage increased content and user activity. The new distribution features and monetization tools significantly improved our ability to manage and profit from our content. The advanced analytics and reporting capabilities also provided valuable insights, helping us refine our content strategies and maximize our reach and impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Inoxoft’s project management was exemplary. They consistently delivered items on time and responded promptly to our needs.

What was your primary form of communication with INOXOFT?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Inoxoft was their ability to deliver a solution that perfectly matched our needs. Their expertise in scaling CMS platforms and integrating advanced features was particularly impressive.

Are there any areas for improvement or something INOXOFT could have done differently?

We found no areas needing improvement.

BACKGROUND

Introduce your business and what you do there.

Profitbase is a Norwegian software company. We create software for the office of finance; we mainly do budgeting, forecasting, consolidation, and risk management. 

Additionally, we have science software for Power BI. I’m the product manager for every Power BI-related product. We also have some visual add-ons for Power BI. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

INOXOFT’s service mainly involves plug-ins and add-on tools to Microsoft. The scope is whatever our customers want us to build for them. Based on their feedback, we specify what needs to be created. We tell them the requirements, and INOXOFT builds the features. After the tests, we send them back and go back and forth like that.

They use JavaScript and React for the main components. Currently, they’re working on three different visuals: a financial reporting matrix, profit-based charts, and a profit-based risk matrix.

Initially, we started with many developers to get the product up and running. After the first version was out, we scaled down the number of developers, and now it’s only maintenance and minor updates.

What is the team composition?

We work with five teammates. Zoriana S. (Project Manager) is the coordinator; she administrates everything and ensures we have enough resources. Zoriana H. (Business Analyst) helps us create the specifications of what needs to be done and handles the communication on many features. Additionally, we have three developers who are 100% only developers.

How did you come to work with INOXOFT?

I don’t know exactly because when I started in 2020, INOXOFT was already working for us. They began by working on the visuals and developing our websites.

How much have you invested with them?

We’ve spent around €470,000 (approximately $502,000 USD).

What is the status of this engagement?

We began working with them in January 2019, and they’re still on board. We have a long-term engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We set goals when we want to release new versions, but never a hard date because there can always be something more to fix, so we’ll push the deadline a bit. We look at how many releases we get and how many bug fixes we do, but not under strict targets. Overall, we’re very satisfied with INOXOFT’s work and their progress.

How did INOXOFT perform from a project management standpoint?

INOXOFT is very responsive, so we’ve never had issues getting in touch with anyone. We have two meetings every week as a default to get updates on progress and feedback and sort questions about features.

Additionally, we have ad hoc meetings when needed and communicate via chats, Microsoft Teams, and emails.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Zoriana H. has been crucial to keep everything tidy and have a good overview of what’s happening and what needs to be done. As we move along, they keep everything documented.

One of the developers has also been great for the project. It’s important to have consistency in the resources that work on the project, and they have a history with the previous versions. They know what’s been done before, so it’s good to have them along.

What did you find most impressive about them?

They’re very skilled and good at what they do. When we get new developers, they pick up everything quickly and efficiently. Working on a new project or product is a learning curve, but we’ve been impressed by how fast INOXOFT can jump on and contribute to the project.

Are there any areas they could improve?

INOXOFT has been good; there’s not much for them to improve. It mostly depends on our wishes; INOXOFT has suggested different roles to include in the project to enhance progress documentation and testing. However, we’ve been held back due to costs and resource allocation. Maybe it’d be better if we added resources, but we’ve decided to do these things ourselves.

Do you have any advice for potential customers?

If you pick INOXOFT, you’re choosing a good company. In our experience, everyone has been in touch, helpful, and skilled in what they do. They’re a safe bet.

BACKGROUND

Introduce your business and what you do there.

I'm the chief digital officer of a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed support to develop a website.

SOLUTION

What was the scope of their involvement?

INOXOFT developed a website for our company. I initially shared other sites with the team to show the kind of result I was looking for. 

What is the team composition?

INOXOFT assigned 30 teammates to work on our project. 

How did you come to work with INOXOFT?

I found INOXOFT's Clutch profile and saw that their services fit our budget.
How much have you invested with them?

We spent around $10,000–$25,000 on this project.

What is the status of this engagement?

We worked with INOXOFT from August 2023–February 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

INOXOFT was responsible for pioneering the fourth Uzbekistan-based web development series featuring a machine-learning-driven recommendation engine, which established a groundbreaking benchmark in the field. INOXOFT's strategy blended technology and web development, delivering a unique, personalized, and delightful experience. I enjoyed my time working with the team. INOXOFT's work met my expectations, and I was satisfied with the project's outcome. 

How did INOXOFT perform from a project management standpoint?

INOXOFT had exceptional communication skills.

What did you find most impressive about them?

I was mostly impressed by INOXOFT's communication and fast response times. The team was highly skilled and offered a fast onboarding. 

Are there any areas they could improve?

I can't think of anything for INOXOFT to improve on.

Do you have any advice for future clients of theirs?

Based on my experience, I can assure you that INOXOFT will definitely deliver the best work. I want to collaborate with the team again in the future.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a Real Estate Company in Austin, Texas

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We were looking for a partner who had expertise in Real Estate to help us with defining our business processes and developing a convenient tool for our potential clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Inoxoft was highly recommended by one of our trusted business partners. After interviewing them, we chose the company based on their experience in the area, their reputation, and project cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The details of the entire project cannot be shared yet but we first went through a Discovery Phase where the Inoxoft team helped us define our goals. Together we came up with an idea to create a mobile app that would integrate with our existing software and help us attract tech-savvy clients. The project is ongoing, and there are multiple phases forthcoming.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with a team of 6-7 people, including the PM, our main point of contact. And also there are business analyst, ios developer, android developer, 2 backend developers, QA and designer in the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the final stage has a long way to go, the current version is functional and looks great visually. Overall, I’m satisfied with the work so far.

Describe their project management style, including communication tools and timeliness.

We usually communicate via Slack and Google Meet about daily updates. Also, we have weekly progress report meetings. The PM and the rest of the team always come well-prepared.

What did you find most impressive or unique about this company?

What we find most impressive about Inoxoft is their involvement and dedication from the very beginning

Are there any areas for improvement or something they could have done differently?

No, everything is fine.

BACKGROUND

Please describe your company and your position there.

I’m a COO of a recruiting agency that provides services for companies by connecting them with the right candidates.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We hired a development team to create a software solution for our internal needs. The idea was to enable the automation of business processes, which were done manually. And to find a convenient way for connecting job candidates with employers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did most of our search through Clutch, We interviewed a few companies, but Inoxoft offered the best approach and won the race.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We began with a three-week Discovery Phase, during which we refined the project. Inoxoft’s team handled the entire software development process, building the software from scratch, and the release stages.

How many people from the vendor's team worked with you, and what were their positions?

The team member we contacted the most was their project manager. But we’ve also interacted with front- and backend engineers, BA, designers, and QA experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team is satisfied with the solution Inoxoft delivered and the way they’ve done it. Our performance has increased 2 times because of automated business processes that used to take lots of time to be accomplished.

Describe their project management style, including communication tools and timeliness.

Communication is definitely their strong side. They provided us with weekly email updates and held weekly calls. We used several tools for planning and tracking sprints.

What did you find most impressive or unique about this company?

We like their expertise and attention to detail. They were dedicated and responsive to our requests.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement, but I can't think of anything specific here.

BACKGROUND

Please describe your company and your position there.

I am a CTO at a platform for private market investing and corporate development among small- and medium-sized businesses. It is used by more than 100 firms including investment managers, local banks, research firms, and corporations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We hired Inoxoft to help build our online custom web software with multifunctional logic. Our main goal was to enable the automation of business processes, which was done manually for a long time now and took lots of time to be accomplished. The cooperation with Inoxoft allows the exchange, control, and management of information between organizations through Blockchain and the new SaaS solution.

With this SaaS, our main goal is to enable users to open bank accounts, carry out transactions, pay bills, control payments, generate invoices, and create and sign documents. Due to the microservices, we will be able to implement different modules of the application gradually adding them and then enhancing them.

If Inoxoft’s team extends a component service, to a more complex one, they will be able to divide it into smaller services and improve scalability and maintenance. Microservice architecture encrypts every file shared within the platform and allows users to designate permissions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Inoxoft was selected via our CEO and CTO. The most crucial deciding factors for us were their availability, great communication, and the solution documentation they offered. Their platform description has matched all our requirements and also there were comments as to its best implementation with regards to technologies and enhancement. We were pleasantly taken aback and chose this forward-thinking team instantly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To ensure the best possible decision-making option, Inoxoft decided to implement Artificial Intelligence and Machine Learning technologies. Also, to be able to implement changes in the system separately, Inoxoft used the microservices architecture. Thus, we have a server-side application, a client-side user interface, and a database (cloud) that can be dealt with separately without compromising the work of the other parts of the app. The system under development is really immense and requires lots of dedication to detail.

How many people from the vendor's team worked with you, and what were their positions?

There are at least 10 people on the team, including a PM, a BA, a designer, frontend/backend developers, and several QA engineers. We intend to hire more professionals within time and per need.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is quite early to speak about the results as the team is in the process of development. So far we have seen only two results of the sprints and the features deployed. There were produced with perfection. However, as the SaaS platform is a complex fintech solution, it requires more features to be implemented to observe the measurable outcomes.

Describe their project management style, including communication tools and timeliness.

We work with Inoxoft according to a 2-week sprint model, all managed on a structured Jira board and backlog. Also, we run 15-minute daily standup calls and sprint planning every 2 weeks to plan and prepare for the upcoming sprint. The communication is perfect and all the deadlines are being met despite the complex situation in the country.

What did you find most impressive or unique about this company?

The most impressive was their devotion to making sure our needs were met. They understood our demands from the start and tried their best to fulfill them. The team is extra cooperative and responsive to our requests. We receive project updates to the slightest details as if we are present during the development process in person.

Are there any areas for improvement or something they could have done differently?

Nothing specific comes to mind. Overall we are very satisfied.