INOXOFT

BACKGROUND

Introduce your business and what you do there.

We’re a design studio that works with clients all over the world. We create designs for web and marketing projects. We have illustrators, UX/UI [user experience/ user interface] designers, animation designers, and 3-D designers.

I’m a senior sales manager and project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We had some projects that we required development work for, so we outsourced the work to INOXOFT.

SOLUTION

What was the scope of their involvement?

We worked with INOXOFT on two web projects. They did some backend work for us concerning e-commerce. We worked on a couple of websites for real estate companies. We also worked with a few startups on the development of mobile apps which incorporated voice and motion recognition.

How did you come to work with INOXOFT?

We’re located in the same city as INOXOFT, and they were recommended by some colleagues.

How much have you invested with INOXOFT?

We’ve spent approximately $80,000 with them so far.

What is the status of this engagement?

We started working with INOXOFT in the middle of 2014. Right now, our projects have been completed but they’ve also asked for support from us regarding design. So we have a few ongoing projects that we will collaborate on with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The clients have been very satisfied. There’s been nothing negative from our clients. I was really comfortable working with them.

How did INOXOFT perform from a project management standpoint?

We communicated with the manager, developers, and the quality assurance specialists about any issues.

What did you find most impressive about INOXOFT?

The feedback has been great.

Are there any areas INOXOFT could improve?

No. Their work was good for me and my clients.

BACKGROUND

Introduce your business and what you do there.

SiTime Company is in the electronics business. We do microchips with oscillators. We’re headquartered in California and have an office in Ukraine. I’m the company manager of the Ukrainian branch.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We used INOXOFT to develop some software projects and website applications.

SOLUTION

What was the scope of their involvement?

We have a lot of part numbers for our chips and INOXOFT developed part number generators and selectors to make it easier for our customers to identify what they need. Our chips are programmable, and all the components to program them were done by INOXOFT. The website is on PHP and they also included JavaScript. For the programming of the chips they used .NET.

How did you come to work with INOXOFT?

I found them through recommendations of colleagues.

What is the status of this engagement?

Our relationship started 3 years ago and we’re still working with them doing modifications and upgrades.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They are a very professional team and easy to work with. With any problems we had, they solved them quickly. I’ve been very happy.

How did INOXOFT perform from a project management standpoint?

They’re very responsive and have met deadlines.

What did you find most impressive about INOXOFT?

Now that the product is released, there are some changes that need to be made and they always help me with that. Other vendors I’ve worked with won’t do that. They’re very responsive, willing to help, and very honest.

Are there any areas INOXOFT could improve?

There’s always room to improve but I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’ve worked with INOXOFT on two projects with two separate legal entities. The first project was for an online platform designed to offer users the opportunity to purchase tickets to win a prize competition. It was designed around UK gamers in compliance with the appropriate regulations, giving users the opportunity to win prizes. The most recent project was for an herbal tea business that supplies different teas and herbs from around the world.

I am a joint-founder and I head the operational division of the companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

I'll focus on our prize competition platform. The key challenge that we approached INOXOFT with was designing a specific game of skill and then building the platform on the back of that game.

SOLUTION

What was the scope of their involvement?

The gaming regulations in the UK are very specific in defining what constitutes gambling. We wanted our business to be designed around the non-gambling definition of competition. We took that regulation and built it into our platform, which effectively meant we had to build a game of skill into our platform so that only users that have passed the initial game are able to enter a raffle to win the prize. INOXOFT designed the website using WordPress and adapted the front-end technology.

How did you come to work with INOXOFT?

I used Upwork. After reading their application, viewing their profile, and looking at some of their historic work and reviews, I invited INOXOFT to apply with some other candidates as well. Then, I went through quite a robust interview process through Skype and I eventually whittled it down to INOXOFT. I chose to use them based on the feedback that they had received from other people on Upwork and from conversations I had with them at the interview stage.

How much have you invested with INOXOFT?

We have spent between $60,000 and $70,000 so far. The new project is likely to double that figure at least; it's quite a big project.

What is the status of this engagement?

We began this project in November 2015 and completed it in August 2016. Our engagement is ongoing as I'm always looking for new projects to send to them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our initial objective was to establish a platform that was compliant in the UK. Before we started building things with INOXOFT, we were struggling to get access to PayPal and various other payment providers. After having built and launched the platform with INOXOFT, we’ve had our access to PayPal confirmed and our platform has been approved on the legal side so that it now meets the UK requirements. In terms of the actual product development, our key objectives were achieved.

How did INOXOFT perform from a project management standpoint?       

They are a very well organized team. I had one main contact who managed the project from my side. The whole process worked very efficiently. I can be difficult to reach during normal business hours, so a lot of our project was dealt with in the evenings or on weekends. Fortunately, they’re based in a relatively similar time zone, but even so, they were more than willing to fix any bugs when it was urgent. One of the key reasons I’ve used them for so long is because of their flexibility and their speed. I’ve seen them turn around bugs within 24 hours, which I felt was very impressive.

What did you find most impressive about INOXOFT?

The key thing is their flexibility. Other developers that I've worked with haven't been as willing to work the hours that these guys have to turn the project around. They are very keen to actually make sure that their customer is happy with the end result, even doing things outside of the agreed budget without charging extra. They were more than happy to onboard any feedback I gave them and make any changes I wanted, which is one of INOXOFT’s key benefits.

Are there any areas INOXOFT could improve?

The process of collaborating with them worked pretty well. It's hard to think of anything that might need to be changed. Obviously, at the early stages it took a bit of time to build that relationship, but other than that, I'm very happy with where we are. That's why I've used them for so long.

BACKGROUND

Introduce your business and what you do there.

We're a startup. We're building a line of software for a specific business vertical. My role is Chief Technology Officer and founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We have a team of four buyers trying to build a startup, and our challenge is that we don't have enough people with technical expertise. INOXOFT helps to provide the technical resources that we need to get the startup off the ground.

SOLUTION

What was the scope of their involvement?

INOXOFT has been helping us build our web application. It’s hosted on Microsoft, so it’s a cloud-based application. It uses Telerik controls for the front end and AngularJS for the client side technology. We're using ASP [Active Server Page] and MVC [Model-View-Controller] for the backend technology. We're about 40% of the way through now in getting it to market. We've brought our first modules to market, but we're looking at building five modules as a part of the product.

How did you come to work with INOXOFT?

We found them through Upwork, the outsourcing product where you can find freelancers. I was initially looking for someone with really strong technical skills. That's when I found INOXOFT.

What is the status of this engagement?

We have been working with INOXOFT from August of 2015 to present day.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

One of the modules that we've released has gone live and has been well adopted so far by our client. We’re looking to release a second module very shortly. We’re about two-fifths of the way there because the product has five modules that we are looking to release.

How did INOXOFT perform from a project management standpoint?

I found that their project management has been very good. INOXOFT helped bring in several processes for coordinating the team. We use Skype calls to coordinate and we do a lot of prototyping. They’re very independent. They know when to ask for feedback, and they also know how to innovate and think through a problem.  

What did you find most impressive about INOXOFT?

I’ve worked with several outsource providers. I think the thing that jumps out for me about INOXOFT is their commitment to the product and the outcome. A lot of providers have the good technical competency, but what makes INOXOFT distinct is their ability to pull together when things go wrong and work hard to produce good outcomes.

Are there any areas INOXOFT could improve?

There are always areas for improvement, but the organization is evolving. I think they're getting more mature in their processes, so there is nothing really that I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm a director of Jadore, a retail company in Ukraine. It's a clothing chain with brands from France and Italy. We have been in the market for around 15 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

My main challenge was to grow and develop my company. We had a problem with collecting data about our goods in our stores. I needed a database where I could easily see how many goods I have, which brands I am lacking, and which brands are more likely to sell on the market. 

SOLUTION

What was the scope of their involvement?

INOXOFT helped me to organize my business by building an inner database software with a .NET technology. We have a UPC [universal product code] for our goods, and with this inner database, we now have access to see how our products are operating in the market. We also want to develop an online platform for our clients so that they can see the availability of all the goods and brands in Jadore. We plan to develop that project with INOXOFT.

How did you come to work with INOXOFT?

I wanted to have a full-time, general purpose developer and I was looking for one in my city. One of my business partners referred INOXOFT and I met with them.

How much have you invested with INOXOFT?

We have spent more than $80,000 for INOXOFT’s services.

What is the status of this engagement?

We have been working with INOXOFT from June 2015 to present. We have more plans for the future.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

During our work together, they were really proactive. INOXOFT usually added more features and analysis capabilities to our database. During the process, they were helpful with fixing any bugs. All the resolutions were achieved within one to two days. Also, I liked how they organized the universal product code. They integrated the analysis so that now we are able to find solutions to problems with our goods. Say, for example, a customer buys a product but the delivery was not handled well. With the UPC, we can organize our business process and identify the issue. They are good with data collation and related tasks. Production data is very important for retail businesses, that’s why the UPC and its features were great for us. We worked with INOXOFT for only a year and everything was implemented.

How did INOXOFT perform from a project management standpoint?

Usually, we meet in person. I like that they spend so much time talking with me and sharing ideas. They follow Scrum technology to manage their developers. We had some delays, but they were very rare and were always explained to me. They would call if they needed more time, which was nice.

What did you find most impressive about INOXOFT?

They’re very organized and I like that they were flexible. If something changes in the market or we want to exclude a brand from our goods, INOXOFT can easily adjust to our needs. They're dedicated and they care about my business.

Are there any areas INOXOFT could improve?

There is nothing I would change; I'm totally satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Pre-Production Assistant of Penguin Random House

Describe what your company does in a single sentence.

Penguin Random House is an international brand in publishing that crosses boundaries to discover and publish stories that inform, entertain, and inspire readers in their personal and societal life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• INXOFT was selected to create and improve my ecommerce platform in terms of user experience, performance optimization, and the addition of advanced sales driving and customer engagement features.

SOLUTION

How did you find INOXOFT?

Referral

Why did you select INOXOFT over others?

• Good value for cost
• Referred to me

How many teammates from INOXOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to develop a high-performing system for a user-focused platform, INOXOFT outsourced software development.  Performance, integration, security, and compliance were all optimized in the platform.  Custom software development, UI/UX design, performance optimization, third-party integrations, security, and continuous maintenance were among the primary tasks.  The platform ensured regulatory compliance by being mobile-friendly, secure, scalable, and responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A smoother shopping experience and higher sales were the outcomes of the INOXOFT eCommerce Project's enhancement of website performance.  The average session length increased by 25%, and user engagement and conversion rates rose as well.  Order processing efficiency increased by 35%, and scalability and traffic handling improved as well.  Automated inventory management and chatbot integration increased operational efficiency while achieving security and compliance goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

INOXOFT showed excellent project management abilities, guaranteeing that deliverables were completed on schedule and in line with corporate goals.  They responded swiftly to requirements changes, employed agile approaches, and kept open lines of communication.  Their flexibility and response helped the eCommerce platform be completed successfully, which guaranteed the project's success.

What was your primary form of communication with INOXOFT?

Virtual Meeting

What did you find most impressive or unique about this company?

The way that INOXOFT combined technical know-how, proactive problem-solving, and a client-focused approach was amazing. They gave creative solutions, a streamlined e-commerce strategy, and insightful information. Their extensible development platform and outstanding communication were built for expansion.  Unlike other service providers, INOXOFT is a true technological partner.

Are there any areas for improvement or something INOXOFT could have done differently?

Although INOXOFT had great outcomes overall, there is room for improvement. One such area would be faster initial onboarding to expedite the early project phases.  Furthermore, it would have been advantageous to have more proactive post-launch support with continuous optimization advice.  Nevertheless, these small shortcomings were compensated for by their promptness and dedication to excellence.

BACKGROUND

Please describe your company and position.

I am the Market angensy of Zenith Technologies

Describe what your company does in a single sentence.
Our company,, specializes in developing and implementing cutting-edge artificial intelligence solutions to empower businesses and individuals in achieving their goals and solving complex problems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?
By achieving these objectives, we aimed to strengthen our online presence, boost efficiency, and drive business growth.

SOLUTION

How did you find INOXOFT?

Online Search

Why did you select INOXOFT over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from INOXOFT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.
INOXOFT was engaged to provide comprehensive software development and consulting services to enhance our digital infrastructure. The scope of work encompassed the following key areas

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Increased Conversions Online form submissions increased by 20% (from 150 to 180 per month.

Describe their project management. Did they deliver items on time? How did they respond to your needs
INOXOFT's project management was exceptional. They demonstrated a structured approach, ensuring seamless communication, timely deliveries, and adaptability to our evolving needs.

What was your primary form of communication with INOXOFT?

In-Person Meeting

What did you find most impressive or unique about this company?
Technical Proficiency INOXOFT's team demonstrated in-depth knowledge and expertise in the latest technologies, ensuring our project was built on a solid foundation.

Are there any areas for improvement or something INOXOFT could have done differently?

Establishing a centralized communication channel for all stakeholders would have streamlined information sharing.

BACKGROUND

Please describe your company and position.

I am the CEO of NeuroNet Learning

Describe what your company does in a single sentence.

Neuroscience-based educational curriculum company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• Update Aging Rails Application
• Migrate Servers to US

SOLUTION

How did you find INOXOFT?

Online Search

Why did you select INOXOFT over others?

High ratings Pricing fit our budget Great culture fit Company values aligned

How many teammates from INOXOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a Rails application and that has not been properly maintained. The project objectives were to:

Update Rails to a supported version

Migrate our servers from Europe to the US

Add features for the new school year

During the engagement, Inoxoft suggested putting our production and staging environments on separate servers. They completed this work too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All targeted deliverables were accomplished.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management and communications were excellent.

Daily stand-ups were run reliably and on time and were effective at keeping the project moving forward.

Tickets were managed in Jira.

Communication was managed on Slack.

What was your primary form of communication with INOXOFT?

In-Person Meeting

What did you find most impressive or unique about this company?

Their project management and development were both effective.

Are there any areas for improvement or something INOXOFT could have done differently?

The work went smoothly, the team performed well, attitudes were positive, quality work was accomplished, and our objectives were met within our budget.

BACKGROUND

Please describe your company and position.

I am the President of Wholesale Gorilla Inc.

Describe what your company does in a single sentence.

We build simple to use, but powerful ecommerce tools for B2B sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

• Ship fantastic code

SOLUTION

How did you find INOXOFT?

Referral

Why did you select INOXOFT over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from INOXOFT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Take project briefs and own the software development process from inception to deployment.
• Provide software QA services
• Provide project managment services
• Assist in building support team
• Provide UI/UX design services
• Provide project management services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Shipped fantastic code
• Inproved the product
• Build a software development workflow

Describe their project management. Did they deliver items on time? How did they respond to your needs?

INOXOFT consistently delivers on time and at a quality that continues to impress me after all of these years.  They are flexible, communicative, and an all around great team.  Working with inoxoft has been crucial to the success of our business.

What was your primary form of communication with INOXOFT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were able to work inoxoft into the day-to-day operations of our company.  Sometimes it's hard to remember they are a 3rd party contractor we work so closely together.  They are part of our core team.

Are there any areas for improvement or something INOXOFT could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Security Consultant of NeSPI

Describe what your company does in a single sentence.

we provide proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INOXOFT to accomplish?

we hire inoxoft to build a platform connecting this talented community with job opportunities, listing events, and creating a meaningful database.

SOLUTION

How did you find INOXOFT?

Referral

Why did you select INOXOFT over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from INOXOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

we worked with inoxoft on various a project for my company NetSPI, focusing on ensuring excellent communication, security, and collaborative effort from the team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The plaform have many features for running cyber security, and its very stable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They allowed us to give a feedbacks on every steps of the project

What was your primary form of communication with INOXOFT?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciated INOXOFT's proactive partnership and their ability to understand and execute our vision quickly, ensuring seamless communication and efficient delivery.

Are there any areas for improvement or something INOXOFT could have done differently?

There are no notable areas, my experience has been overwhelmingly positive.