INOXOFT

BACKGROUND

Introduce your business and what you do there.

I'm with Computer FX, a small consulting firm that helps local businesses with their technology needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed to upgrade and modify a dispatching application for a local company.

SOLUTION

What was the scope of their involvement?

The company had a Microsoft Access database which we incorporated into a modern application. For the first phase of the project, we modified the existing system to get it up and running on a stable platform.

For the second version, we used Microsoft Azure to create a new framework for an online app that made the system compatible with mobile devices and enabled remote usage. We also applied responsive design to ensure it could be used by multiple devices. From here, we added additional features, including a calendar and status updates from technicians in the field.

INOXOFT also provided minor tweaks to the frontend design to make it more mobile friendly and upgraded the .NET framework using Twitter Bootstrap.

What is the team composition?

I worked with the same project manager throughout the project. We were assigned two or three developers.

How did you come to work with INOXOFT?

I had worked with their project manager years ago when he was with another company. When this assignment came up, I reached out to him, found he was working for INOXOFT, and decided to hire them.

How much have you invested with them?

We've spent just over $50,000 in total.

What is the status of this engagement?

The bulk of the project occurred between November 2016–December 2017. Since launch, we’ve made a few tweaks to the application and we have plans to add new features over the next year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of their responsiveness, we were able to stay on task and deliver the product on time and to our client’s specifications. They also helped us install additional features based on industry best practices and standards.

How did INOXOFT perform from a project management standpoint?

This was one of their greatest strengths. Clear communicators, they met all of our expectations and took the time to ensure the job was done right. We spoke via email and Skype on a weekly basis, and they also used scrum software to provide weekly progress reports to keep us updated every step of the way.

What did you find most impressive about them?

They have a team of 30-50 people. Because of this range of expertise, they were able to grasp concepts quickly, meaning we didn’t have to spend a lot of time explaining the project goals.

Are there any areas they could improve?

Everything went very smoothly, so I don't have anything negative to say at this time.

Do you have any advice for potential customers?

Be open with them, as they’re excellent communicators. They’re experts in their field, so feel free to rely on their experience.

BACKGROUND

Introduce your business and what you do there.

I am the director of a company in South Africa and we make electronic instruments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We wanted to design the customer-facing portion of an electronic instrument. We have in-house software developers; however, they do not specialize in user-interface design.

SOLUTION

What was the scope of their involvement?

INOXOFT designed a UI with inVision to match the look and feel of the electronic instrument that we made. From start to finish, they delivered the UI within a few weeks. They created wireframe mockups, responded to feedback and designed a final interface.

What is the team composition?

We worked with three guys. Bohdan Pavlyshenko was the main guy we worked with and he was the Chief Delivery Officer. We also worked with Liubomyr [Pohreliuk], the CEO, and a graphic designer.   

How did you come to work with INOXOFT?

I looked up UI developers on Google and came across their reviews on Clutch.co.

How much have you invested with them?

This project was $2,300. The development of the interface will be a further eight or nine thousand dollars.

What is the status of this engagement?

We first contacted them in September of this year and started working with them the next month. They completed the user interface four weeks ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t presented the design to the public yet. However, the people we have shown it to really liked it. It is slick and matches the elegant design of the instrument.

How did INOXOFT perform from a project management standpoint?

Communication with INOXOFT was always open and I never felt like I was out of the loop. They presented their daily progress with an online collaboration portal. We could comment on different areas of the design and they would respond to our suggestions quickly.

What did you find most impressive about them?

For the price I was charged, the product was of good quality and the level of professionalism was impressive.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a company in Sweden. We have about five employees. We work in the marketing of residential projects, mostly in 3D animation and 3D configurations on the web.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We don't have web competence in our company. We needed somebody to help us create new web programming projects for our clients.

SOLUTION

What was the scope of their involvement?

INOXOFT developed several different templates and new functionalities for us in WordPress. For example, users that visit our website can view a multi-family house or select a singular apartment and will receive all of the information of that apartment.

What is the team dynamic?

I primarily worked with Liubomyr [CEO, INOXOFT]. There was also one developer and one project manager.

How did you come to work with INOXOFT?

This is our second project with INOXOFT. Their expertise in web development was the key factor which is why I wanted to work with them again.

How much have you invested with them?

We've spent about $5,000.

What is the status of this engagement?

The project lasted one month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't launched the website yet. So far, it's good, although it's hard to say if it's better than our last website.

How did INOXOFT perform from a project management standpoint?

It was really good. There were no problems. We are happy with their work. We communicated via email and phone. They used GitHub for the code and for handling different versions.

What did you find most impressive about them?

It was important that we got things we wanted. They were very good at following their timelines. There were no problems throughout the process. We are very happy to work with them again.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Chirpi, which is a mobile application. Chirpi aggregates all of a user's contact information, including their social media network and user names into a QR code generated for each user. With the app, a person can scan another person’s QR code and receive all their contact information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

The application was already built for iOS devices, but I needed it developed for Android as well.

SOLUTION

What was the scope of their involvement?

Since I am based in Canada, the first time I was developing the app, I wanted to be able to meet with the team and supervise the design more closely. For this reason, I had worked with a different firm to develop the application for iOS devices. INOXOFT then came on board to develop it for Android. Along with developing the app for Android, they also helped with some of the design, and built the Alpha channel logo, as I didn’t have this before.

I gave them three milestones that I required. For the first milestone, I wanted the first APK of the app and some screenshots. For the second milestone, they were to integrate the app with the cloud of Chirpi and Amazon web services. For the third milestone, I will need them to check for any bugs one-month post launch. INOXOFT has been very helpful and is always responsive.

What is the team dynamic?

I was only in communication with Maksym [Co-Founder, INOXOFT], from the team.

How did you come to work with INOXOFT?

I found INOXOFT via UpWork, and I liked their portfolio. Their cover letter showcased that they had some experience in translating iOS apps to Android apps.

How much have you invested in them?

I had spent $2,800 with INOXOFT.

What is the status of this engagement?

I started working with INOXOFT in July 2017, and the project was completed in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app just launched two days ago on the Google Play store, and I am unable to give statistics on INOXOFT’s work just yet; however, from a customer’s point of view, working with them was really amazing.

How did INOXOFT perform from a project management standpoint?

If I had a crash or a bug, or if I needed there to be a design change, or if I didn’t like the way a notification appeared, I would just email them, and the team would take care of it within a couple of hours. I would then get a new update with the change.

What did you find most impressive about them?

Their responsiveness and helpfulness make them impressive, and they were really amazing to work with.

Are there any areas they could improve?

There is always room for improvement. Other companies I had looked at, were looking at a 3-month time frame to complete the project. Even timewise, INOXOFT was the best company I found. I have had no complaints from approximately 200+ users.

BACKGROUND

Introduce your business and what you do there.

We are an insurance broker in the B2B sector. Our main profile is medical insurance. In addition to providing procurement procedures for our clients, we also support clients for a year after the contract is signed. We pay a lot of attention to this work because this is our competitive advantage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed to create a mobile application for our clients that contains the complete information about their medical insurance, including their conditions, exceptions, phone numbers, contacts, etc.

SOLUTION

What was the scope of their involvement?

We were creating a mobile application with static and dynamic data. One of the features we wanted was the ability for the app to take information from our database on our server. Another interesting feature of the app is the user registration capability. With this feature, users can input their phone number and receive an SMS code that is then typed into the app.

I negotiated primarily with INOXOFT's general manager. He then gave us a contact person who was our one-window for all questions.

How did you come to work with INOXOFT?

We had a very low budget. For this reason, INOXOFT was one of the few companies that agreed to be our provider.

How much have you invested with INOXOFT?

The project lasted about 5-6 months and cost us about $8,000-$9,000.

What is the status of this engagement?

The timeline was very critical for us. We were very detailed and strict about the timeline so I was surprised that all stages were done in time without any delay. During the last stage, we made a lot of changes to the app so we had to change the timeline, but that was for our reasons.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Not yet because we just launched the project in August of this year (2017).

Are there any areas INOXOFT could improve?

Actually no. Everything was great.

BACKGROUND

Introduce your business and what you do there.

We are a design studio that focuses on user experience and user interface (UX and UI). We have an in-house development team. However, we involve software development partners when our capacity is not enough for bigger projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We were about to start working on a challenging project for an American financial company. As a design studio, we needed a reliable partner to implement our work on a web application.

SOLUTION

What was the scope of their involvement?

Initially, our team worked on the UX and UI part. After receiving project documentation and design materials from our team, INOXOFT ran a full software development cycle. INOXOFT assigned two engineers and a project manager to our project. They developed the frontend and backend of the app. The backend was built using Microsoft Stack on a .NET framework — C#, ASP.NET MVC WebAPI. They used AngularJS with HTML5/CSS3 for the frontend.

How did you come to work with INOXOFT?

We were familiar with some of INOXOFT’s projects. Their technology stack and business processes met our client’s expectations.

How much have you invested with INOXOFT?

We paid less than $50,000 for their services.

What is the status of this engagement?

They started working on the app in May 2016, and the project was completed in September 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our key criteria for choosing a software development services provider was the ability to deliver a massive project within the agreed deadline. INOXOFT did a great job of meeting our expectations.

INOXOFT’s team collaborated closely with our design team to create a great product. We can say for sure that the final app helped our client reduce application processing time and automate routine operations.

How did INOXOFT perform from a project management standpoint?

Iryna, the project manager, was our main point of contact. She did a great job taking care of everything, making sure our preferences and requirements were taken into account.

INOXOFT used JIRA for project management. Based on our client’s preferences, we communicated via tools such as Skype and Slack.

What did you find most impressive about INOXOFT?

Unlike big, bureaucratic companies, INOXOFT was very flexible — they were always there to listen and offer solutions. We could tell that they really cared about the projects they were working on. It was a pleasure working with them.

BACKGROUND

Introduce your business and what you do there.

I am the founder and product manager of a creative design and branding agency working with clients from around the world, but mainly with local companies in Ukraine and Europe. We handle web and marketing projects and build digital products like websites, web apps, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We have a variety of clients with different needs. We had some web projects for retail businesses and another one in the healthcare industry. In addition, we needed help building mobile media solutions.

SOLUTION

What was the scope of their involvement?

We have worked with INOXOFT on three different web projects and a mobile one. They were responsible for all technical, implementation, and design-related tasks. Our agency provided some user interface and general design elements and worked as a project lead with INOXOFT’s team in order to implement those functionalities.

AngularJS was the main technology on the frontend. On the mobile side, we have developed native Android and iOS apps.

We have worked with a project manager from INOXOFT’s team, and also had a few chats with their developers. I served as the main contact from our agency.

How did you come to work with INOXOFT?

I received some positive recommendations from colleagues during a conference and met INOXOFT’s team. We met after the conference, and a month later, we started our first project.

We had tried working with other developers but hadn’t been successful due to bad management systems. INOXOFT’s project management is the main reason for wanting to work with them in the future.

How much have you invested with INOXOFT?

The cost of their work has been around $30,000.

What is the status of this engagement?

We started working with INOXOFT in January 2016. We plan to start a new project with them in August 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our projects with INOXOFT have been delivered within budget and on time. They have been responsive and always listen to our feedback. It was not uncommon for them to fix 10 or more bugs in less than 24 hours. In addition, we received all the documentation and reports which we then delivered to our client, and there were no issues in terms of statistics and feedback. Our client was satisfied with the results — it was a successful project for both of us.

How did INOXOFT perform from a project management standpoint?

We tried to work with another company, but have maintained the relationship with INOXOFT because of their good management system. It’s important to have reliable partners, and that is what INOXOFT has been for us.

What did you find most impressive about INOXOFT?

They’re great people. It’s important to not only do the work but to also have good conversations and relationships in the office and outside of it. It’s been a pleasure to work with people who have the same ideas and values in terms of what should be delivered to the customer.

Are there any areas INOXOFT could improve?

I don’t have enough experience with alternate approaches to development, but I believe that INOXOFT does it in the right way.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a small claims services company based in New York. Our target market is pro se litigants who seek to engage a service to handle their small claim and track it through a mobile application. SoSueMe streamlines the small claims process through a user-friendly and transparent service. Our consumer uses the iOS mobile application I am reviewing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We contacted INOXOFT to develop and design an iOS mobile application for us. The application would provide a fast and easy way to file a small claim and contact a lawyer.

SOLUTION

What was the scope of their involvement?

INOXOFT focused on the mobile app development. They also helped with the backend part, which was based on Firebase. They used Swift for iOS and AngularJS for the frontend. There were two developers involved.

How much have you invested with INOXOFT?

The cost of the project was less than $10,000.

What is the status of this engagement?

Our engagement with INOXOFT began in February 2017, and our partnership with them is still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app has just recently been released, so we don't have any specific metrics just yet. However, it has received tremendous positive feedback. The solution was well-designed and created with great precision using exact specifications. I'm confident in the results because INOXOFT provided great value.

How did INOXOFT perform from a project management standpoint?

Their management skills are on a high level.

What did you find most impressive about INOXOFT?  

They put in a lot of value to guarantee the resulting product will be the best it can be. The team at INOXOFT is very results-oriented. It was a pleasure to work with them.

BACKGROUND

Introduce your business and what you do there.

I am the founder and product owner of an app that’s a music player for cloud services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We have an application on the App Store. We wanted to build a similar app for the Android platform, and I needed it done in a reasonably fast way. What was more important was that I needed a high-quality job done so that I don’t have to spend a lot of time on maintenance and fixes later down the road.

SOLUTION

What was the scope of their involvement?

INOXOFT has done the development and QA work. I hired the UX designer to build the graphics. They basically built the user interface from the assets and mockups I gave them. They built the backend and database as well. It was a full application. The language used was Java on the Android platform with Android Studio as a tool. 

How did you come to work with INOXOFT?

It was through a personal referral. When I spoke to them in the first two meetings, I realized they really wanted to do this project. They were excited to start, so that was a big plus to choose and start working with them.

How much have you invested with INOXOFT?

We have invested $20,000.

What is the status of this engagement?

I started working with them January 2016. The project was completed in August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the product, quality of work, or the impact of the engagement?

The app is on the Google Play Store which is already a success. It's a completed project from the point of view of the developers—it's live and people are using it. The biggest success for me was that the quality of the work was very good. I measured the amount of crashes and errors users got. Only 2% of sessions had crashes, which is a good indicator of app stability, especially for the Android platform. Having 98% crash-free sessions is a good sign.

How did INOXOFT perform from a project management standpoint?

They were really good in planning the work and building it in phases. We split the project into several milestones and tracked that. I liked that approach, and it worked well. They also were good in keeping to the timelines. If they saw that they couldn’t make a deadline, they let me know so I was aware of any potential issues that could impact the schedule.

What did you find most impressive about INOXOFT?

It was two things that impressed me the most. First, it was the quality of the work they did. I was impressed that the first version of the app was stable. That's quite a good result since you rarely find such a stable app. Second, it was the communication with them and their responsiveness. If something needed changing on the fly or if I had any issues with my environment when I wanted to try to build the app by myself, they instantly helped by providing instructions, which was great.

Are there any areas INOXOFT could improve?

I don't have anything specific in mind. I was happy working with them, especially with Maksym Trostyanchuk, their co-founder. I continue working with them to support the product and add more features into it. I don't see what needs changing in our collaboration.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Gazik, an e-commerce website based in Ukraine. We specialize in selling network equipment and network solar stations. We provide customers with Wi-Fi routers and equipment as well as fully functional network solar stations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

I was looking for software developers who could help us develop a web portal and mobile apps. We wanted a company that could create great web design as well.

SOLUTION

What was the scope of their involvement?

INOXOFT worked on a web portal for our inventory management system. It’s intended to keep track of all the products that we provide for our customers. They also developed mobile applications for Android and iOS so customers could order from their mobile devices. We are planning the next release for the website and mobile applications. This will happen next year.

How did you come to work with INOXOFT?

My colleagues recommended that I contact INOXOFT. They were a bit expensive, but the results are worth it.

How much have you invested with INOXOFT?

So far we’ve spent $80,000 with INOXOFT.  For the quality of work we receive, the price is reasonable.

What is the status of this engagement?

We began working together in May 2016 and the project is still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

All of our metrics are trending up. The feedback is that it’s easier to navigate through the website. The site is completely functional and if we find any bugs, those are resolved extremely fast.

How did INOXOFT perform from a project management standpoint?

They have great project management. We had a single point of contact and they worked diligently. We communicated on a daily basis with the project manager and he was also working with us in our office for a month. Sometimes, we have changes we want to make and they adapt very well.

What did you find most impressive about INOXOFT?

They are a trusted business partner and I’m more than satisfied with their performance. INOXOFT participated in creating a vision and goals for the company.

Are there any areas INOXOFT could improve?

None. Any issues are solved immediately and we have no regrets working with them.