What evidence can you share that demonstrates the impact of the engagement?
Our business is somewhat unique, and we don't rely on customers coming through the website. We're well-established in the industry, so most of our business comes through brokers. We do have a portal on the site that creates quotes for users, and there are options to order parts online.
The website definitely looks more professional that what we had. We only went live a month ago, so we don't have any quantifiable results yet.
How did Adchitects perform from a project management standpoint?
They're excellent project managers, and we worked in InVision and Trello during development. They're in close contact with us, and we got updates every day.
What did you find most impressive about them?
A major reason we chose them was their cost. We were very pleased with their quotes, and they’ve kept us well under budget.
Are there any areas they could improve?
We were concerned at first about communication, but we felt reassured after the first couple of calls. I don't think there's anything they could improve. It would be nice to have a more local vendor to meet face-to-face. Other than that, the relationship is good.
Do you have any advice for potential customers?
You do need a level of tech savvy to enter a project like this. Because you're working through portals, this kind of collaboration might be awkward for someone who isn't good with technology.