What evidence can you share that demonstrates the impact of the engagement?
They have been brilliant from start to finish in terms of getting the work done. The app has been released to the store already, which happened fairly quickly considering that many apps take a year to a year and a half to complete. They worked fast, but still delivered a very professional end result.
I’m happy with the current user base, and there have been no crashes since release, which is brilliant for a product in its early stages. Of course we do expect some minor problems to present themselves, but AppUnite has always worked hard to address any issues like that when they do arise.
How did AppUnite perform from a project management standpoint?
Last weekend, I needed assistance as an advert going out in the Metro newspaper here in London. It was a substantial financial investment for us, and they worked throughout the weekend using two to three people from the team, even though this wasn’t their standard practice. I found this to be admirable. I can’t fault AppUnite for the work they’ve done, and hope that their strong work ethic continues going forward.
I had a single project manager as my go-to. They are based in Poland, while I am based in London, so there is potential for language barriers. I have not found any problems aside from having to explain myself more because of certain words or phrases which are difficult to translate.
Other than this, they’ve always executed what I needed. There have been very few issues or missed deadlines, and if something has been missed, they have addressed it straightaway when I have mentioned it. I find this to be rare for companies, especially bigger ones who will often push some clients to the side. AppUnite seems to have a wide spectrum covered.
Apple certainly seems to be temperamental in terms of if and when things are accepted, and how long it will take. They have their own timelines, which has led to some delays. This is, of course, out of AppUnite’s control.
What did you find most impressive about them?
Their strong work ethic was made apparent within the first weeks of working together. I could see they were putting their heart and soul into the project, from their design ideas to the actual work produced. Bigger companies often just see the paycheck, and are not that focused on the end product overall.
They have put “Handcrafted by AppUnite” on the bottom of my landing page, which shows their pride in the end product, appreciation for what the app does, and acknowledgment of what I’m trying to do in the market. There is a wide range of dating apps, some very questionable and some of poor quality. It’s great to see that AppUnite wanted their name attached to the app, and I was more than happy to allow this since I do think they did a great job. Without them, I wouldn’t actually have an app so it’s only fair that they get the recognition.
Are there any areas they could improve?
Throughout the whole transaction, from design to build and release, everything has been brilliant, and I can’t fault them. The only feedback I gave was for them to introduce someone who I could have as a go-to point for any tweaks and amendments within the first two or three months, just while the app is getting off the ground and I’m building a user base. People will come to me with issues and concerns which all need addressing promptly. I have suggested this because it wasn’t clear whom I should go to, as the team initially working on my app has obviously moved on to other projects.
AppUnite has put this into play already, and they were pleased to hear constructive criticism about their company. They are small in comparison to other developers, but there is always room for improvement like with anything.