Every successful project starts with trust. We make this concept evident from the start of every new relationship. Before we write the first line of code, we will seek to understand you and your team as human beings. We start each partnership by building a foundation of mutual trust and respect. We'll ask about your business, your goals, and what you envision when you think of your future product. This ensures we are aligned on how to build your product and give you the best possible outcomes based on our understanding of your business.
Based in Nashville and founded in 2017, Twin Sun set out to bring humanity to software development consulting. We understand the challenges you face when selecting a development partner. We've worked with teams of all sizes, from one-person startups to global corporations, and we are ready to help navigate all aspects of product design, development, and long-term support to help make your effort as successful as possible.
Why partner with Twin Sun?
We make it easy to trust us. We focus on clear, consistent communication and reliable delivery of quality work. Regularly scheduled touchpoints, documentation of our progress, and opportunities for feedback ensure you know what to expect and when. You will work directly with our 100% US-based team to build the product you want.
Most new projects start with a fixed price development contract. This arrangement de-risks your financial investment in our team, explicitly outlines what you can expect, and comes with an included 30-day defect reporting period. Any bugs reported within 30 days of completion of your project will be addressed at no cost to you.
Our team is also experienced with inheriting incomplete applications and taking them to the finish line, staff augmentation, and other arrangements based on your needs.
Our capabilities include:
Mobile app development
Web app development
User experience and interface design
Consulting and training
Digital marketing
$25,000+
$150 - $199 / hr
10 - 49
Nashville, TN
Founded 2017
1 Language that we service
English
4 Timezones that we service
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
1 Locations
Nashville , TN
Total Reviews
16
Average Referral Rating
5.0
/5
Most Common Project Size
$50,000 to $199,999
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Twin Sun Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Top Mentions
Review Highlights
Expertise in Web and App Development
Clients commend Twin Sun for their expertise in web and app development. They have demonstrated proficiency in using various technologies such as JavaScript, PHP, React, Angular, and Flutter. Their technical knowledge allows them to handle complex projects and deliver robust solutions.
Strong Client Relationships and Transparency
Twin Sun is noted for building strong client relationships through transparency and integrity. They are responsive to client needs and maintain open communication, which fosters trust and collaboration. Clients feel valued and supported throughout the project lifecycle.
Adaptability to Client Needs
Twin Sun shows great adaptability, adjusting to client requirements and project changes seamlessly. They are willing to learn new technologies and adapt their approach to meet client goals. This flexibility has been a key factor in their successful partnerships.
No Significant Areas for Improvement
Across multiple reviews, clients have not identified significant areas for improvement for Twin Sun. They consistently meet or exceed expectations, with no major criticisms or negative feedback reported. Clients express high satisfaction with their experiences.
Consistent Delivery of High-Quality Products
Twin Sun consistently delivers high-quality products, ensuring client satisfaction. They have successfully launched multiple projects, including MVPs and full apps, which have been praised for their functionality and design. Their ability to meet deadlines and exceed expectations has been highlighted across various reviews.
Web-Based MVP Development for Content Licensing Platform
Featured Review
API DevelopmentUX/UI DesignWeb Development
$50,000 to $199,999
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"This is one of the best teams I've ever worked with in over 20 years of startups."
Jan 8, 2024
Founder & CEO, BiteSlice, Inc.
Charles Roach
Social Networking
Honolulu, Hawaii
1-10 Employees
Online Review
Verified
Twin Sun has built a content licensing platform's web-based MVP. The team has also connected social media APIs and built a user admin portal, a ChatGPT integration, and a marketplace prototype for the client.
Twin Sun has successfully delivered the MVP, which has enabled the client to complete a fundraising round with angel investors. Twin Sun excels at project management with on-time deliveries and effective communication. Their passion, expertise, personable approach, and work ethic also stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder, CEO of BiteSlice, Inc.
Describe what your company does in a single sentence.
We give passive income to content creators by licensing content and sharing ad revenue.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Sun to accomplish?
Build BiteSlice MVP
Connect Social APIs
Build User Admin Portal
Build AI ChatGPT Integration Tool
Build Marketplace Prototype
SOLUTION
How did you find Twin Sun?
Referral
Why did you select Twin Sun over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Twin Sun were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Components/Features:
Social Content Download (15 - 25 days)
Determine a good method for scraping content from platforms that can avoid being blocked or alleviate block/ban concerns entirely
Influencer Onboarding (3 - 5 days)
User registration, accepting terms and conditions, user login, forgot password
Manage profile, add LinkTree links, and authorize social media access
Anyone can sign up, but accounts must be manually approved by a BiteSlice admin
Admin Panel (5 - 10 days)
Influencers can manage their social media access, profile information, and other settings
BiteSlice Admins can manage user accounts, moderate content, and view reports
Gallery Enhancements (5 - 10 days)
Adjust the layout to look more like the example on the website
Refactor image/video display to be more SEO-friendly (suggestions below)
Fix/hide items that have missing/no image or video content
Ads and Google Analytics Integration (1 day)
Ensure ads are actually showing up in galleries
Ensure page views and other events are properly registering in Google Analytics
Gallery Theme Customization (2 - 3 days)
Influencers can choose a gallery theme from many predefined color options Components/Features:
Claim a Profile (1 day) o Provide a simple way for Admins to flag a profile as unclaimed
Give visitors the opportunity to claim a profile by sending a message to BiteSlice support § This will be a manual verification process to start; may be automated more later
Ads Integration (3 - 5 days) o Integrate display ad code, and testing out different ad sizes for mobile and desktop
Scheduled jobs for pulling ad metrics (RPM, revenue) for display to Creators and Admins
Facebook Integration (8 - 10 days)
Connect a Facebook account via OAuth o Initial sync of all posts (individual posts, with text, image, and/or video)
Scheduled sync for new/updated posts o Seek production approval through the Meta developer portal
Twitter Integration • BiteSlice Admin Dashboards
API/Sync Status
Earnings
Onboarding Status § Unpublished, Ready to Claim, Pending Social Sync, Pending Bank Account, Active
Marketplace (15 - 20 days)
Brand accounts can discover micro creators through a portal that lists creators by category/niche and audience size
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
BiteSlice MVP Completed
Customer Onboarding Process Started
Completed Angel Fundraising Round
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very timely deliverables and fantastic communication. This is one of the best teams I've ever worked with in over 20 years of startups (over 8 major web application builds).
What was your primary form of communication with Twin Sun?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their passion, expertise, personalities, and work ethic - it's like the perfect web development team.
Are there any areas for improvement or something Twin Sun could have done differently?
I can't think of any... they've gone above and beyond!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I've already recommended them to 2 other companies with funding... and will continue to recommend. They are amazing.
Web Dev & UX/UI Design for Networking Co
Custom Software DevelopmentUX/UI DesignWeb Development
Confidential
June 2021 - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Working with Twin Sun was a very seamless experience."
Dec 13, 2024
CEO & Founder, Networking Co
Anonymous
Other industries
Atlanta, Georgia
1-10 Employees
Online Review
Verified
Twin Sun developed a custom website from scratch for a networking company. The team cleaned and organized the wireframe designs and provided maintenance.
Twin Sun delivered a professional, well-organized, and functional website. The team was highly responsive and organized and held 20-minute to hour-long virtual meetings to discuss the project's progress. Overall, the team's character and integrity were impressive, leading to a seamless experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Founder of a networking company
Describe what your company does in a single sentence.
Our company works with organizations and their member base to foster in-person friendships through events, online interest groups, and one-on-one friendship forums to help build engagement and connections in the community.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Sun to accomplish?
Build out a custom website
Clean up wireframe design of website
SOLUTION
How did you find Twin Sun?
Referral
Why did you select Twin Sun over others?
Referred to me
How many teammates from Twin Sun were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Built a custom website from scratch
Cleaned up and organized wireframe designs
Maintained website after building it out
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Built a professional, well-organized and fully functioning website used by many people
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Twin Sun was always on top of it, well-organized and responded in a timely manner to the project. We kept a program of what needed to get done on a week-by-week basis and also worked through issues as they came up. Every week, we met virtually for 20 minutes to an hour to go through the work they had done the previous week and then talk about what needed to be done for the next week. They always answered my questions and were very knowledgeable about the industry.
What was your primary form of communication with Twin Sun?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by Twin Sun's character and integrity. If something slipped up at one point, they immediately got back to me and righted their wrong. I appreciated Twin Sun's transparency as well as their willingness to take on a new project and a new idea, regardless of the website's complexity. I highly recommend Twin Sun as they always have your best interest in mind! Even though they were more expensive than other options, they do it well and right the first time and you build a solid relationship with them.
Are there any areas for improvement or something Twin Sun could have done differently?
Nope! Working with Twin Sun was a very seamless experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
"Twin Sun is a premium service, but as the saying goes, you get what you pay for!"
Willing to Refer
5.0
NPS
"Highly recommend!
Web & Mobile App Dev for Social Media Platform
Mobile App DevelopmentUX/UI DesignWeb Development
$200,000 to $999,999
Aug. 2022 - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The project was managed very smoothly and without any significant issues."
Nov 8, 2023
CEO & Founder, Criticless Inc.
Blaine Andrews
Arts, entertainment & music
Concord, North Carolina
1-10 Employees
Online Review
Verified
Twin Sun developed and designed a web and mobile app for a social media platform. The team team built the app based on the client's vision, incorporated features, and provided maintenance.
Twin Sun promptly delivered a functional and quality website, helping the client increase their users. The team effectively maintained the platform to fit the evolving needs of users. Twin Sun was highly adjustable, ensured stellar project management, and proactively addressed any issues that arose.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO/Founder of Criticless Inc.
Describe what your company does in a single sentence.
Criticless is a pro free speech, entertainment reviewing social media platform tailored for the general public instead of media industry critics.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Sun to accomplish?
Execute on creating our entire platform, both web and app, from the ground up using ideas, designs, and features envisioned by the Criticless founder.
SOLUTION
How did you find Twin Sun?
Clutch Site
Why did you select Twin Sun over others?
High ratings
Close to my geographic location
Pricing fits our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Twin Sun were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Twin Sun provided all app and web development along with help on a more complicated design and functionality than what is typically needed. Along with platform development they have helped to maintain and sustain the product well after launch and will continue to.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Criticless made it to launch successfully in a better state and quality than it was originally envisioned and continues to be a very loved and quickly growing platform. Not only did they help us from the very beginning, but now they continue to help the platform evolve as it grows to fit the ever-growing users wants and needs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Any problem we had was addressed with priority and quickness. Each member of Twin Sun that was working on Criticless had a clear role and it was very easy to contact whoever was needed to solve any sort of issue. The project was managed very smoothly and without any significant issues.
What was your primary form of communication with Twin Sun?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Twin Sun is a very "go with the flow" company who adjusts and molds as needed to help ensure that the customer is happy and the project running smoothly. They are also not afraid to warn you of potential problems and will be completely transparent when needed. The team works well as a whole and is not afraid to have fun with what they do!
Are there any areas for improvement or something Twin Sun could have done differently?
Honestly, no, not that I can think of. I have watched them grow and change over the time we have worked together; they are fairly quick to adjust and change when they need to or if they are doing something wrong.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website Dev & Management for Pharmaceutical Data Vendor
Web DesignWeb Development
Confidential
Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their expertise in WordPress is noteworthy."
Aug 26, 2022
Head of Marketing, Pharmaceutical Data Vendor
Spencer Andrei
Pharmaceuticals
Nashville, Tennessee
11-50 Employees
Online Review
Verified
Twin Sun has been hired by a pharmaceutical data vendor for website development and management services. The team continues to manage ongoing updates to the website.
Through their partnership with Twin Sun, the client has received commendations on their website's overall design. They have a seamless collaboration with the client, resulting in a fruitful partnership. Moreover, the team's expertise in WordPress website design and development is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I oversee marketing and partnerships at my company. We are a biotech/pharmaceutical data vendor.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Twin Sun, and what were your goals?
Twin Sun was hired to build and manage our website.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected Twin Sun through an interview process. They are also local to our headquarters.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Twin Sun manages our website in a very consultative manner. They have handled the ongoing updates flawlessly.
How many people from the vendor's team worked with you, and what were their positions?
We have one primary point of contact who holds a leadership role within their company.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have received numerous laudatory comments on the design of our website. The Twin Sun team has been a seamless integration into our own operations.
Describe their project management style, including communication tools and timeliness.
The typical scope of work entails updating contents on pages on an ad hoc basis. Every now and then we will overhaul the design of the site to include new products. Every step of the way, Twin Sun has been easy to work with while providing a top-quality product.
What did you find most impressive or unique about this company?
Their expertise in WordPress is noteworthy. My team members are not experts in web design or development whatsoever. The Twin Sun team makes it easy for us to tell them all of our ideas and they turn around and turn it into an easily digestible format for viewers.
Are there any areas for improvement or something they could have done differently?
Not really. Any issues we have encountered with the website, the Twin Sun team has been responsive and quick to fix. No complaints at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design & Custom Software Dev for Software Dev Company
Custom Software DevelopmentUX/UI Design
$200,000 to $999,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They're incredibly smart-resources who can get the job done."
Mar 29, 2022
Partner, Nibble Technologies
John Shoup
Software
Dayton, Ohio
1-10 Employees
Online Review
Verified
Twin Sun provides UI/UX design and custom software development services for a software development company. They support the client's three different projects and have finished the first one.
Within five months, the client's first project has been released, thanks to Twin Sun. So far, the client is satisfied with the team's capability to deliver. Their technical expertise impresses the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Partner at Nibble Technologies. We specialize in integration and API management services and software.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Twin Sun, and what were your goals?
We've worked with Twin Sun on 3 different projects all in the DoD and Federal space. While my company specializes in integration and API management software, we do not typically have available resources who specialize in UI/UX type work. We were able to partner with Twin Sun to fill this gap and to provide our customers with an excellent product from top, down.
SOLUTION
How did you select this vendor and what were the deciding factors?
The management of Twin Sun was known by a mutual business colleague and came highly recommended. Over the course of several remote conversations I was able to get to know Dave L. and Chris W. and was impressed with their knowledge of the industry as well experience with past project work.
After interviewing several resources I felt that the Twin Sun employees were the best fit for our customer, especially given the background that they had with Federal and DoD customers.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
All of the projects we worked with Twin Sun on involved custom web applications helping create a singular customer view of numerous and disparate datasets. The web applications had a large API layer that was exposed in some cases using React and in another case using Angular.
How many people from the vendor's team worked with you, and what were their positions?
We have worked with 4 different resources over the course of our different projects. We generally described the resources as full-stack web developers and I would categorize their experience as ranging from Junior all the way up to Principal/Architect levels.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
On our first project we were able to deliver a full-featured, fully functional, production web application in less than 5 months with only 4 developers in total, one of which was Dave Lane from Twin Sun. With very informal requirements from the customer, we were able to guide them from conception, through architectural decisions and all the way through implementation and release.
The release was a resounding success and the customer could not have been more pleased with the work. Since the initial launch, the site has gone through two subsequent revisions and is used by 100's of employees within a large Federal Agency.
Describe their project management style, including communication tools and timeliness.
We engaged Twin Sun as staff augmentation on multiple projects so the project management responsibilities were largely driven by ourselves or the end customer. Regardless of the PM style or tooling however, Twin Sun resources proved themselves capable and flexible to adapt to the cadence and style of the customer.
What did you find most impressive or unique about this company?
Their technical expertise was both wide and deep. Every new technical challenge was rapidly researched and resolved, even if the "ask" happened to be outside of the list of technologies the resource had previously worked with. They're incredibly smart-resources who can get the job done.
Are there any areas for improvement or something they could have done differently?
The only thing I wish I would have done sooner is met Twin Sun :)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Learning Platform Dev for Capital Solutions Co
Web Development
$50,000 to $199,999
Apr. - Oct. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stood out about Twin Sun was their willingness to work within certain budgets."
Nov 12, 2021
Marketing Director, Alternative Capital Funding Solutions
Leah Waldrop
Financial services
Franklin, Tennessee
11-50 Employees
Phone Interview
Verified
A capital solutions provider tapped Twin Sun to develop a subscription-based e-learning platform using Moodle. The team uploaded and secure the content, integrated Stripe, and developed a landing page.
Twin Sun was able to carry through a good productive relationship with the client. The team struck a good balance between ticking all of the client’s boxes and setting realistic expectations for the project. They were honest, approachable, and consistent throughout the whole engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the marketing director for Alternative Capital Solutions. Our company parents over other companies, and we are a non-bank commercial loan lender. We cater to different types of commercial real estate businesses, helping clients who were not able to secure a loan from banks.
We have a newly launched brand called the Commercial Broker Playbook, for which I am also the marketing director. It is a subscriber-based learning platform for commercial lending brokers.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Twin Sun?
We hired Twin Sun to build the actual Commercial Broker Playbook itself.
SOLUTION
What was the scope of their involvement?
Twin Sun utilized Moodle to build the e-learning platform. The team customized the website, uploaded all of the educational material, integrated a Stripe payment gateway, and built a dashboard where we could view how our students were progressing. They also built the platform in a way that ensures there is no overlap of content between the three different subscription tiers and that our content, videos, and materials were secure and not easily corruptible.
Apart from building the platform, Twin Sun also developed a landing page where prospective customers could learn more and sign up for a subscription. The team even taught us how to onboard new students and process payments through Stripe.
What is the team composition?
Caleb (Founder & Partner) and Chris (President) were our initial contacts prior to working with Dane (Marketing Development), Caitlin (Designer), Jack (Senior Software Engineer), and Jeremy (Software Engineer).
How did you come to work with Twin Sun?
We were considering working with another company, but their price was a bit out of our range. That’s when I reached out to Caleb, who I’ve actually known personally for years now. We met and went over the project details. I really liked their proposal and their suggestions in some areas, so we decided to go from there.
How much have you invested with them?
We spent $60,000.
What is the status of this engagement?
We began working together in April 2021. The platform was launched last October 2021, and we plan to do some updates in Spring 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I don’t have any metrics, but I had a very smooth working relationship with Twin Sun. They were always very quick to help. We appreciate that they really tried to grant our wishes, but that they set realistic expectations and presented real-world examples. Their honesty helped us decide on which goals to pursue and what that would entail.
On top of that, Twin Sun rolled the whole thing out fairly quickly. The platform itself has not run into any sort of issues since its launch.
How did Twin Sun perform from a project management standpoint?
They did really well and were always checking in on us to see how things were going or if we needed anything to be moved around for a timely launch. We spoke at least once a week, and they typically gave a good overview of the project’s progress.
We typically communicated via email, video calls, and Confluence.
What did you find most impressive about them?
What stood out about Twin Sun was their willingness to work within certain budgets. They are a very friendly team and they work together like a family, which, in turn, made us feel comfortable having them as a partner. They not only had the ability to work quickly, but they also had quality people on their team.
I also liked that I did not need to shuffle through different people and explain things to everybody. I was faced with the same people every time, which speaks to their consistency.
Are there any areas they could improve?
No, I can’t think of anything negative about them.
Do you have any advice for potential customers?
Maintain a conversational relationship with Twin Sun. They are people that you can talk to about anything, whether it’s about your worries or about your struggle to choose between options in the project. It's important to reach out to them if you have any questions because software development involves so many steps. Keeping open lines of communication with be a good idea for anyone.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile & Web App Development for Tech Nonprofit Organization
Custom Software DevelopmentMobile App DevelopmentWeb Development
$50,000 to $199,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We’re a better organization with better services and impact because of them.”
Sep 28, 2021
Executive Director, Objective Zero Foundation
Betsey Mercado
Nonprofit
Wilmington, Illinois
1-10 Employees
Phone Interview
Verified
Twin Sun has developed a tech nonprofit’s mobile apps and web app. Their work involves creating new integrations, refactoring code and messages, UI/UX design, and other tasks associated with app development.
The nonprofit organization has seen a significant increase in their user base. The number of volunteers on the platform has grown by 45%, while the number of end users has also increased by 40%. Overall, the Twin Sun team is instrumental in this success, thanks to their superb communication skills.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the executive director of Objective Zero Foundation. We’re a tech nonprofit using mobile and web-based app technologies to connect the military and veteran community to peer support and mental health resources in an effort to combat suicide.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Twin Sun?
We hired Twin Sun to work on mobile and web app development.
SOLUTION
What was the scope of their involvement?
Twin Sun has built our native apps on Android and iOS, and they’ve developed our web app based on our mobile apps. We use Twilio products, too. Moreover, they’ve created new integrations into our apps, including automatic features. The team has also helped refactor our messaging and code errors. On top of that, they help us with project management, UI/UX design, and everything else included in mobile app development projects.
What is the team composition?
We work with 3–4 people from Twin Sun. Two of them have leadership roles in the company, and they help us with budgeting, SOWs, and others. The rest include developers and designers.
How did you come to work with Twin Sun?
We were referred to Twin Sun by our previous developer who could no longer handle the amount of work we did. That previous developer worked with Twin Sun in the past. They knew that the team had the skills to keep our development going, building upon what was started. On top of that, Twin Sun was familiar with the technology that we were using. As a result, we hired them.
How much have you invested with them?
We’ve spent between $100,000–$150,000.
What is the status of this engagement?
We started working with Twin Sun in January 2020, and the partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Since we’ve worked with Twin Sun, we’ve seen a noticeable increase in our user base. Apart from app users, we also have volunteers supporting other users through text, voice, and video chat. In 2020, we’ve seen a 40% increase in app users and a 45% increase in our volunteer base.
Moreover, the Twin Sun team has decreased the time it takes to connect a user to a volunteer through voice, video, or text. Usability, security, and privacy have also improved. Our recent program evaluation has shown that 100% of the users we’ve surveyed feel safe and that their privacy is respected when using the app.
Further, Twin Sun resources are quick to respond to app crashes or bugs. If I share a problem that our users experience, they quickly address the issue. Apart from that, their communication is clear, so I understand where the issues lie and what fixes are being made even if I’m not a tech person. I also get updates along the way; when they implement a fix on the app’s backend, they let me know when it’s submitted to the App Store or Google Play. Overall, they always keep me informed at every step of the process.
How did Twin Sun perform from a project management standpoint?
I’ve had zero problems with projects going over budget. Twin Sun has done a great job at providing a buffer so that we don’t go over our budget on our projects. For context, the team suggests techniques to enhance the app many times along the way. As a result, we add more work to make the app better in terms of usability. In other words, their resources do a great job of anticipating issues that may arise during the project, so they put those in the budget.
To communicate, we use Jira, Confluence, and emails. We do weekly check-ins over Google Meet.
What did you find most impressive about them?
Twin Sun’s communication is absolutely superb. We’ve worked with other development teams in the past, and those people are highly technical. As a result, they aren’t always clear in their process. By contrast, Twin Sun relays the process of app development to us clearly even if we don’t have any technical skills — this sets them apart. No other developer I’ve worked with has broken down their technical language in the way that Twin Sun does.
Are there any areas they could improve?
No, there aren’t any. They’ve been a truly fantastic resource for us, and we’re a better organization with better services and impact because of them.
Do you have any advice for potential customers?
Clearly communicate the product that you want. This is crucial for the Twin Sun team to understand how they can best support your needs and project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Android, iOS & AWS Devs for Software Consulting Agency
"Twin Sun focuses on maximizing a long-term relationship for long-term returns."
Sep 11, 2020
Owner, Unger Software Consulting, LLC
Ron Unger
Information technology
Franklin, Tennessee
1-10 Employees
Phone Interview
Verified
Twin Sun supplements resources to advance several projects for a software development agency. They dedicated development and management resources to support Android, iOS, Java, and AWS development projects.
As a result of their collaboration with Twin Sun, the client secures and accomplishes a greater range of projects. The Twin Sun team invests time to acquire the skills necessary to produce high-quality deliverables and ensure successful engagements. They’re not only dependable but also transparent.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and owner of Unger Software Consulting. We’re a software development agency, providing software and design services. I offer mobile application and web development solutions that support the entire software lifecycle.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Twin Sun?
They’re basically overflow resources for the company. They take on projects that I don’t have the capacity to do by myself.
SOLUTION
What was the scope of their involvement?
We’ve partnered on several projects during which Twin Sun provided additional development and management resources. We completed several projects and have several active projects. Their team has worked on Android, iOS, and Java development projects. They also assisted with AWS work.
What is the team composition?
On a regular basis, I work with about 2–3 individuals at a time. Over the lifetime of our relationship, I’ve probably worked with 6–8 of their employees.
How did you come to work with Twin Sun?
I had a previous relationship with the founders of Twin Sun because we previously worked together at a company. After leaving the company, we maintained relationships with one another.
How much have you invested with them?
We just passed $220,000.
What is the status of this engagement?
We began working together in July 2019, and our relationship’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve partnered on projects that neither one of us could’ve managed on our own. They’re excellent technological generalists with many skills. Their team learns how to be successful on any given project, which the quality of their work reflects.
Twin Sun takes the time to figure out how to make our projects successful. Their team takes the time to be successful because they want to build a long-term relationship. The quality of what they produce is important to developing that relationship.
How did Twin Sun perform from a project management standpoint?
We mostly use Slack which is a convenient way for all of us to correspond because we’re computer oriented and distributed. They’re effective at talking about what’s happening with the project. Their team’s thoughtful with their feedback.
They respond to deadlines well too. Twin Sun won’t commit to a project that they can’t accomplish. Rather than scramble and do a poor job, their team would rather say that a timeline’s unrealistic.
What did you find most impressive about them?
Twin Sun’s intentional about how they conduct business. They’re honest about their strengths and areas for growth. We have a lot of trust.
In our relationship, I'm reaching outside of my organization for resources. Ultimately, the product has my name on it, so it’s my reputation at stake. I trust that they’ll help me to be successful with projects because they want to work on future projects. Twin Sun focuses on maximizing a long-term relationship for long-term returns.
Are there any areas they could improve?
I didn’t experience challenges specific to Twin Sun. The challenges we faced related to the nature of agency type development. By nature, they have multiple projects to schedule at a time. It would be lovely if they could drop everything and work exclusively on my projects.
Do you have any advice for potential customers?
When hiring an agency, it’s important to have a clear understanding of what you want to accomplish. Twin Sun can help to refine your ideas too. However, if your goals are fuzzy, your criteria for success will also be fuzzy.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web-Enabled App Development for Mobile Tech Company
Mobile App DevelopmentWeb Development
Less than $10,000
June - July 2019
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“Twin Sun did a terrific job in terms of quality.”
Aug 17, 2020
Founder, Mobile Tech Company
Anonymous
IT Services
Atlanta, Georgia
1-10 Employees
Phone Interview
Verified
Twin Sun developed a mobile-friendly web app that encourages users to take a break from their phones and be more present in their day. Users can turn their phones facedown and wait for a timer to go off.
Twin Sun delivered a functional and well-designed beta product that stakeholders were happy with. The team made sure the app could access the accelerometer in different devices to detect the phone’s orientation. They did a great job outlining the project, providing updates, and meeting deadlines.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of a company that develops mobile technology to help people be more present during their day.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Twin Sun?
Twin Sun built a web-enabled app.
SOLUTION
What was the scope of their involvement?
They essentially developed a website that users can access on mobile devices. When a user turns their phone facedown, a timer starts counting down from two minutes. Once the timer goes off, they can turn their phones back over. It’s a way to help people get off of their screens.
How did you come to work with Twin Sun?
I knew one of the founders, Caleb (CFO & Mobile Developer).
How much have you invested with them?
It was about $5,000.
What is the status of this engagement?
The project was from June–July 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Twin Sun did a terrific job in terms of quality. I needed a beta version, so nothing too fancy, but the app looked and worked great. I was super happy with that.
They also did a great job of working with all of the different types of browsers and phones. Only certain phones allow access to their accelerometer, since the phone needs to know where it’s positioned and whether the phone is turned over or not for the app to work.
How did Twin Sun perform from a project management standpoint?
They did terrifically. They kept me informed throughout the entire process, and they met their deadlines.
What did you find most impressive about them?
Brainstorming with them at the very beginning when we were outlining the project was enjoyable. It was also great to work with them through any hurdles I didn’t foresee; they were very flexible.
Are there any areas they could improve?
No.
Any advice for potential customers?
I encourage them to hire Twin Sun and start a conversation.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They did a great job."
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for Rent-to-Own Co
Custom Software DevelopmentE-Commerce DevelopmentPay Per ClickSearch Engine Optimization
$10,000 to $49,999
May 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their commonsense approach is why we continue to work with them."
Aug 11, 2020
E-Commerce Manager, SKC Enterprises, Inc dba Rent One
Sunny Treadway
Retail
St. Louis, Missouri
201-500 Employees
Phone Interview
Verified
Twin Sun provides full stack development services to enhance an e-commerce platform for a rent-to-own company. They implement changes into the October CMS-based product to support internal and external users.
By learning to use a niche CMS, Twin Sun demonstrated their dedication to the partnership. The team executed solutions that effectively augmented the platform’s performance. They provide insights to encourage improvement. Their exceptional project management skills supported additional engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the e-commerce manager of a furniture and appliance rent-to-own company with 110 stores called Rent One.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Twin Sun?
Rent One built their e-commerce platform on a program called October, which isn’t found in the majority of retail environments. As a rent-to-own transaction’s different than a retail transaction, we built a custom program and then lost our programmer of 14 years.
SOLUTION
What was the scope of their involvement?
Twin Sun learned the program that we wanted to use, October. Once acclimated, their team began to work on many different projects in the funnel.
At one point, they worked with our SEO team. Their team solved issues with the movement of information and customer-facing issues. Currently, they’re working to solve employee issues.
They have full access to the front- and backend of our e-commerce platform. Their team’s cleaning up the product to make it better.
What is the team composition?
I primarily work with Chris (Business Development & UI/UX Design). Dave (Technology Development) dug into the program and figured out that he could help us.
How did you come to work with Twin Sun?
I found them through word of mouth because Knoxville, Tennessee isn’t a terribly large town. I initially reached out to a local company that had no interest in working with October but recommended Twin Sun. I called Chris and the rest is history.
When I first worked with Twin Sun, I was director of advertising for a company of 42 furniture and appliance rent-to-own stores. In that role, I worked with them for about a year. As I knew Twin Sun from this position, I tapped them to step in and help us.
How much have you invested with them?
On this project, we’ve spent somewhere in the neighborhood of $40,000.
What is the status of this engagement?
This engagement started in May 2020, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Twin Sun was willing to acclimate themselves to our program, which was major. No other vendor wanted to do that.
When you’re dealing with an e-commerce platform, you measure a project's success by whether or not the product works. When you make a change to a website function, it has to be spot on. Twin Sun understands our ideas and puts them into a functional solution.
They’re willing to partner with us in our approach to projects. We’re able to combine our knowledge and work towards a profitable solution together.
How did Twin Sun perform from a project management standpoint?
We communicate via email, but they’re willing to accommodate their customers. Chris and I text and video chat. Their communication and ability to meet deadlines are fantastic. They’re so great that I asked my new company to believe in Twin Sun, and we keep going back. That’s a testament to their team.
What did you find most impressive about them?
I’m most impressed by their diligence. Their commonsense approach is why we continue to work with them.
Are there any areas they could improve?
No, it’s oddly enough been perfect.
Do you have any advice for potential customers?
Know what you want. You can’t expect a company to give you what you want if you don’t know what that is. Do your homework and prepare for conversations. Good customers create good partnerships. It’s important to keep communication channels open.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.