What evidence can you share that demonstrates the impact of the engagement?
They got everything into gear and delivered on a short timeline. They were incredibly ambitious. We had a successful launch on time. They changed the way that we’re able to accept leads from some of our partner companies.
What they’ve done has been reliable, functional, and effective. I’m extremely satisfied with their work. They’re great at what they do. They needed a lot of direction, but that’s expected because they’re working with some foreign topics. They’re great at getting what you need done as long as you explain the true goals and how it will work effectively.
How did Django Stars perform from a project management standpoint?
We had meetings at least once a week. We used Jira to track each of the components. There were 100 plus Jira tickets associated with this project individually. For each one, I saw who worked on it, where, and how the time was used. It helped me better understand how many hours they worked in communication, development, QA, documentation, or investigation. Apart from Jira, I wrote up everything in a Word doc and PowerPoint slides.
The project manager did an awesome job at being organized and knowing when to bring in additional resources.
What did you find most impressive about them?
I was truly impressed. Toward the end of the project, we knew it was coming down to the wire. They were dedicated to the last minute of the last day to deliver what they needed to, and they did it. We had a short time period with a lot of code to write and a lot of things to change. We knew that it was going to be tough, and everybody worked hard to make it happen.
Are there any areas they could improve?
The only concern I have is the project manager and backend engineer we were working with abruptly left at the end of December. I was given two to three days’ notice that they were leaving, which was concerning because they had a lot of organic knowledge based on many years of working on the system. Now that I have to get a new project manager and backend engineer, some of that knowledge is going to be lost no matter how well they documented things. I was initially planning to use them through 2019, but I don’t know what the working relationship will be like with the new people.
It was also challenging to deal with some of the paperwork. It took longer than expected to figure out their expenses and pay them because they didn’t have a W-9 or a tax ID number. It took us about six weeks to get all the paperwork squared away to pay them. That being said, they continued working without being paid for a few months knowing that we would pay them.
Do you have any advice for potential customers?
They’re awesome at engineering and programming. If it’s a foreign concept like mortgage, you’re going to need to provide a lot more detail than you might expect. They’re super effective, come at the right price, and get the job done. Be particular. I’ll definitely continue to work with them based on my experiences so far.