unicrew (former Artelogic) is a leading technology company specializing in providing exceptional technology consulting, software development, and team extension services to businesses worldwide. Our team of skilled professionals is dedicated to helping our clients achieve their strategic goals through cutting-edge technology solutions tailored to their unique needs.
With a strong focus on innovation and expertise in the latest software development trends, unicrew is committed to delivering outstanding results that drive business growth and success. Our dedicated engineers, designers, and project managers work together to deliver top-quality products and services that exceed our client’s expectations.
At unicrew, we offer a wide range of software development services, including web and mobile application development, custom software development, e-commerce development, AI integration, and more. Our professional outstaffing services, such as remote dedicated teams and team extension, enable businesses to access top talent without the overheads of maintaining an in-house team.
We are proud to have built an exceptional reputation for delivering high-quality solutions and services with numerous 5-star reviews on Clutch, a leading ratings and reviews platform for B2B service providers. Our clients have consistently praised our ability to provide innovative, reliable, and cost-effective solutions. We are committed to maintaining this level of excellence for each new project we undertake. With unicrew, you can rest assured that your business is in the hands of a trusted and reliable partner.
$50,000+
$25 - $49 / hr
50 - 249
L'viv, Ukraine
Founded 2012
2 Languages that we service
English
Ukrainian
2 Timezones that we service
CET
Central European Time (CET)
EET
Eastern European Time (EET)
1 Locations
L'viv , Ukraine
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.9
/5
What Clients Have Said
Artelogic offers competitive pricing, with project costs typically ranging from €10,000 to $150,000. Clients note high value for cost, efficient communication, and responsiveness. Many engagements are ongoing, indicating satisfaction and trust in their services.
Artelogic is lauded for their problem-solving skills, often identifying and addressing potential issues before they escalate. Their ability to provide innovative solutions is highly valued by clients.
Outstanding Communication and Responsiveness
Clients consistently commend Artelogic's communication skills. They are described as proactive, responsive, and effective in managing expectations, often exceeding client expectations through clear and constant updates.
Professionalism and Integrity
Clients appreciate Artelogic's professionalism and integrity, noting their honest communication and ethical approach to business. This has fostered trust and long-term partnerships.
Challenges with Language Barriers
Some clients indicated that language barriers were a challenge initially, though Artelogic has made significant efforts to improve English proficiency among their team members, which has alleviated these concerns.
High-Quality Deliverables
Clients are impressed with the quality of Artelogic's work, citing high standards in code quality and efficient delivery of projects. Their work often results in improved business operations and customer satisfaction.
Flexibility and Adaptability
Artelogic is recognized for their flexibility in adapting to clients' processes and requirements, often scaling teams up or down based on project needs. This adaptability has been crucial in meeting tight deadlines and evolving project scopes.
Application Management & SupportCustom Software Development
$200,000 to $999,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Artelogic’s skill set is fantastic, and their work ethic is exceptional.”
Feb 2, 2023
Executive, SaaS Company
Anonymous
Software
United Kingdom
1-10 Employees
Phone Interview
Verified
Artelogic provides comprehensive software development services to a SaaS company, which include QA, maintenance, and customer support. The technology stack includes C#, .NET, and other complex technologies.
Artelogic has been able to learn the client’s state-of-the-art technologies quickly, allowing them to rapidly iterate on the product and significantly improve it. The team is responsive, timely, and communicative via MS Teams. Moreover, their skills, work quality, and work ethic are outstanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an executive at a SaaS company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We needed help with custom software development.
SOLUTION
What was the scope of their involvement?
Artelogic works with us and takes care of all of our software development needs. Their scope includes gathering feature requirements, developing software pieces, providing maintenance, fixing bugs, liaising with clients, and providing support. Our technology stack includes generic languages and frameworks such as C# and .NET. However, we also use other complex technologies called actor-based frameworks and event sourcing.
What is the team composition?
We’ve worked with Artelogic’s CTO.
How did you come to work with Artelogic?
We hired Artelogic after doing a series of interviews with various companies we found on Clutch. During the interview process, we met Artelogic’s CTO, and he impressed us. He and his team stood above the other companies we interviewed due to their breadth of talent and eagerness to wanting to develop a relationship with us.
How much have you invested with them?
We’ve spent between $120,000–$150,000.
What is the status of this engagement?
We started working together in January 2022, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
What we do is incredibly niche, and our service isn’t consumer-focused enough to provide standard results such as customer base growth. However, from a technical perspective, actor-based frameworks and event sourcing aren’t widely adopted areas of expertise yet. Still, Artelogic has been able to learn them very quickly and effectively.
Moreover, they’ve been able to stabilize our whole application and rapidly iterate on the existing code base to get it to a much better state than it was 12 months ago. We’ve made far better progress than we were two years ago with a different team. In consequence, our users are incredibly happy with our product, and we couldn’t be happier with the results.
How did Artelogic perform from a project management standpoint?
Artelogic’s ability to work within our deadlines is perfect; I can’t fault them in that regard at all. Additionally, they’re very responsive, answering well outside of business hours. For certain situations that require support, it’s wonderful to count on Artelogic’s responsiveness. For example, one of their resources has been working with us for seven months straight — he’s not taking any leave until one piece of work is delivered.
We use Microsoft Teams to communicate, where we have internal channels. We also have daily video calls through Microsoft Teams as scrum meetings. Additionally, we’ve provided Artelogic’s resources with their own email addresses from our company’s domain. Their English level is very good, so they provide direct support to our clients on our behalf, which is perfect.
What did you find most impressive about them?
Artelogic’s skill set is fantastic, and their work ethic is exceptional.
Are there any areas they could improve?
There’s nothing Artelogic could improve on — they’re flawless and readily available, and the quality of their work is exceptional.
Do you have any advice for potential customers?
Don’t bother interviewing anyone else; just hire Artelogic.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Aug & Custom Software Dev for Cloud Solutions Company
Custom Software DevelopmentIT Staff Augmentation
$10,000 to $49,999
May - Sep. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“The most important thing was Artelogic's good communication.”
Nov 7, 2024
Team Lead & Partner, Cloud Solutions Company
Anonymous
Information technology
Aachen, Germany
1-10 Employees
Phone Interview
Verified
Artelogic provided staff augmentation and software development services for a cloud solutions company. The team supported an end client's Microsoft SharePoint automation project using C#, .NET 8, and Azure.
Artelogic helped the client get the solution live, and their end customer was happy. The developer performed well and had impressive and open communication via two weekly Microsoft Teams meetings. Artelogic responded quickly and met the project's deadlines, being good at managing development tasks.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a team lead and partner at a cloud company focused on Microsoft cloud solutions. My team develops collaboration platforms, which usually involve customization and software development. We have 13 software developers who consult our customers about using tools like Microsoft Teams and Microsoft SharePoint. We customize the tools and develop visualizations and automation to make things easier, digitize processes, and sometimes even full stack development that interacts with the systems the customer already has.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We needed a partner to support us on bigger projects where we needed additional developers to scale.
SOLUTION
What was the scope of their involvement?
I wanted to work with a small team because it took me time to prepare to work with a new team. We started with one software developer because we wanted specialized solutions for our customers. Having a contact person at Artelogic who knew us and our customers made sense. The developer was part of our team and worked on the project rather than in the background, supporting our software development projects.
Artelogic went through a recruiting process to hire the developer who worked on our project, and we interviewed different candidates. Artelogic supported automation in the Microsoft SharePoint project to automatically translate in a specific use case. We created the design and high-level architecture, and Artelogic implemented the automation based on Azure functions developed in Visual Studio.
The team used web standards or frameworks in Microsoft 365 to authorize and authenticate securely between the different systems. Artelogic also used C#, .NET 8, and packages related to Microsoft SharePoint, such as the MSAL and PNP frameworks.
What is the team composition?
We worked with one developer from Artelogic.
How did you come to work with Artelogic?
Artelogic contacted us via email because they thought they could help us. I liked how the team communicated in the early stages; it was professional. Artelogic took time to ask questions but was polite and not too aggressive. We had several companies in close call, but Artelogic seemed the best fit for what we were looking for.
How much have you invested with them?
We spent between €10,000–€50,000.
What is the status of this engagement?
We worked together from May–September 2024. Our end client decided to stop the project.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Artelogic helped us get the solution live, and our customer was happy.
How did Artelogic perform from a project management standpoint?
Project management was on our side, but the software development tasks were managed well. Communication was open, and Artelogic responded quickly. Even though there were some technically difficult tasks, the communication was good. The developer participated in the team meetings, which we had twice a week via Microsoft Teams. There were additional one-to-one meetings or project-based meetings depending on the phase of the project. Timeframes were held. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Vladyslav performed well, and I really liked working with him.
What did you find most impressive about them?
The most important thing was Artelogic's good communication.
Are there any areas they could improve?
It could help if a teammate from Artelogic spoke German professionally. Most of our customers speak English, so it wasn’t a problem, but it could be an improvement.
Do you have any advice for potential customers?
If the company is already used to working with external parties, freelancers, and large projects, they will do it better than I did. I think hearing Artelogic’s advice and planning it professionally is good. Have everything in place before you start work, have capacity planning to involve customers as early as possible, and plan the steps you have to take on an organizational level.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & Web Development for B2B SaaS Company
IT Staff AugmentationWeb Development
$10,000 to $49,999
Dec. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Artelogic does a very good job of delivering and following up on work."
Oct 8, 2024
Founder & President, B2B SaaS Company
Patrick W.
Software
New York City, New York
1-10 Employees
Phone Interview
Verified
Artelogic provides staff augmentation and web development services for a B2B SaaS company. The team supports the development of new features and streamlines server usage using PHP, AWS, and Heroku.
Artelogic has helped the client reduce their AWS costs by 30% and develop and roll out products faster. The team has an impressive ability to complete work requirements. Artelogic delivers work on time and has excellent communication skills, collaborating with the client via Jira and WhatsApp.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder and president of a B2B SaaS company.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with Artelogic?
We needed a programming team to support our overall web development. Our goal was to have faster and safer development.
SOLUTION
What was the scope of their involvement?
Artelogic has become our programming team. The team provides staff augmentation services and is responsible for web development, new feature development, and streamlining our server usage. We've had a fully functioning business website that has existed for over a decade, and we've had a transition period when we started working with Artelogic. We required a broad range of skills, including experience with PHP, AWS, and Heroku. In addition, Artelogic has helped us scope future projects involving AI.
What was the team composition?
We have three main points of contact from Artelogi:g a developer, a business manager, and a project manager.
How did you come to work with Artelogic?
One of my team members had worked with Artelogic on a previous project and was very impressed by them. He recommended I talk with the team, and I chose Artelogic because of their professionalism and the referral from someone who had previously worked with them. When I first spoke to the team, the pricing was higher than I had hoped, but it turned out that Artelogic could work much faster than our previous service provider. Ultimately, the team wound up costing us less or at least the same.
How much have you invested with them?
We've spent around $30,000–$40,000.
What is the status of this engagement?
We started working with Artelogic in December 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Artelogic has diverse experience because they have several professionals on their staff. Artelogic has enabled us to develop and roll out products significantly faster than our previous service provider. The team has great knowledge of AWS and Heroku, which has helped us streamline and reduce costs. Artelogic has helped us reduce our AWS costs by 30% or more. When we started working with the team, they helped us have a smooth transition.
How did Artelogic perform from a project management standpoint?
Artelogic delivers work on time and has excellent communication skills. We use a combination of Jira and WhatsApp for project management and communication.
What did you find most impressive about them?
Artelogic does a very good job of delivering and following up on work. I'm pleased with the team's ability to complete work requirements.
Are there any areas they could improve?
I can't see any massive areas where Artelogic needs improvement.
Do you have any advice for potential customers?
When starting a project like this, give any new programming team as much information as possible, particularly if you have been working with a previous team. The best thing you can do is make sure you have conduits to move institutional knowledge into the new team. Other than that, Artelogic meets their promises, so I recommend trusting the process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Staff Augmentation for ERP SaaS Provider
IT Staff Augmentation
$50,000 to $199,999
Sep. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The work ethic of Artelogic's developers is very good, and they're very professional in their job execution."
Apr 4, 2024
Co-Founder & General Manager, ERP SaaS Provider
Anonymous
Software
Hamburg, Germany
11-50 Employees
Phone Interview
Verified
Artelogic provides two developers to augment the team of an ERP SaaS provider. A frontend developer is working on rewriting the ERP software's frontend, whereas a backend developer is building new features.
Artelogic's developers are very good and have excellent work ethic. Both developers are very professional at executing their work, providing frequent reports, and tracking time and activities efficiently and accurately. Moreover, Artelogic's management team is highly responsive and proactive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the general manager of a software company that I founded with two of my brothers in 2005. We started this company focusing on developing custom software solutions. Over time, we switched to developing only one software solution, which we now offer as a SaaS. This product is an ERP system with an online shop functionality.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We hired Artelogic to expand our development team. We were working on rewriting our software's frontend back in 2019, but we had limited capabilities, so we decided to hire an external developer to speed up the development process.
SOLUTION
What was the scope of their involvement?
Two developers from Artelogic have joined our team: a frontend developer and a backend developer. These developers work with us on our ERP software. For example, the frontend developer is remodeling the whole frontend side of our software. Additionally, the backend developer has worked with our head of software development and other members of our team on developing custom features. As for the technology stack, we use TypeScript and LitElement for the frontend development.
Initially, Artelogic figured out what we needed by joining our candidate interviews and refining the profile for future candidates. During this process, we had several interviews with candidates, during which Artelogic learned our requirements. They eventually improved their recommendations based on what they learned, which worked well for us.
What is the team composition?
We work with a frontend developer and a backend developer from Artelogic. During the first phase of our collaboration, we were in touch with Artelogic's customer success managers, who helped us search for the right developers for our project. Since then, we have worked directly with the developers on a day-to-day basis, and we only connect with Artelogic's management from time to time.
How much have you invested with them?
We've spent around €70,000–€80,000 (approximately $76,000–$87,000 USD).
What is the status of this engagement?
Our partnership with Arelogic started in September 2023, and it is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Artelogic's developers are very good. Engaging them to expand our team has worked well.
How did Artelogic perform from a project management standpoint?
Artelogic is very responsive to our questions, and they proactively ask if everything is going well and if there's something they can do to improve their service. They're very interested in having a good partnership, which is very good. We communicate via email and video calls, but mainly video calls.
What did you find most impressive about them?
The work ethic of Artelogic's developers is very good, and they're very professional in their job execution. For example, they frequently offer reports, track their times accurately, and keep track of their activities in version control frequently. Basically, they always track what they're working on.
Are there any areas they could improve?
I can't think of anything Artelogic could improve on; they're very good.
Do you have any advice for future clients of theirs?
We've worked with other companies similar to Artelogic, and they weren't as good as Artelogic has been. Thus, I can only recommend getting in contact with Artelogic and see if they're a good fit for you.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Platform Testing for Real Estate Company
Application TestingWeb Development
$10,000 to $49,999
Feb. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“We really appreciated the fact that Artelogic was very autonomous and explored the product on their own.”
Nov 2, 2023
CTO, Open Room Inc.
Jonathan Muller
IT Services
Japan
1-10 Employees
Phone Interview
Verified
Artelogic provided software testing services to a real estate company. Due to the lack of documentation, the team was in charge of exploring the client’s web platform on their own to create tailored testing.
Artelogic’s testing had a very positive impact on the client’s processes, elevating their team’s morale and making them more confident in the quality of their work, which ultimately improved their productivity. Artelogic was proactive, communicative, and autonomous and delivered items as expected.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of Open Room Inc., a Japanese company that focuses on real estate and has been operating for six years.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We were trying to launch our company to the market by introducing a new product. The real estate market in Japan is a bit outdated technologically speaking; most companies still use paper, fax machines, and other outdated processes.
Thus, we were trying to create a website with image processing and AI capabilities so that we could process and digitalize paper documents and images in a way that made sense. Although we did the development work in-house, we didn’t have enough workforce to test the features and ensure a good quality of our software. Therefore, we hired Artelogic to do that for us.
SOLUTION
What was the scope of their involvement?
Artelogic provided us with testing services and takes care of our QA process. Given that we’re a very small team, we didn’t have a lot of time to do additional work, so we were lacking documentation. Still, Artelogic dived right into our product and explored it. We were there for them to answer questions and help them understand our work, especially because everything is in Japanese.
What is the team composition?
I worked with two managers and a testing engineer from Artelogic.
How did you come to work with Artelogic?
We found them on Upwork while looking for testing engineers.
How much have you invested with them?
We paid them around $4,000 per month.
What is the status of this engagement?
We started working together around February 2023. Unfortunately, we just put our engagement on hold because we ran into some financial issues. Still, we hope to resume our contract as soon as possible.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Artelogic’s work had a very positive impact on our team’s morale. As our development quality was improving, our engineers were more confident in what they were doing, allowing them to work faster and with more confidence. As a result, our releases took less time and were less stressful.
Moreover, Artelogic’s work freed a lot of time for everyone on our team. Before this engagement, we even had our business team involved in the testing side as well. After working with Artelogic, we were able to focus on the announcement of upcoming features. Overall, their work made everyone more productive.
How did Artelogic perform from a project management standpoint?
We had no issues on the project management side. Everything was delivered as expected.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Ihor (Engineering Director) was great. He kept our communication open at all times and was very proactive in ensuring everything was good. He was excellent at listening to our feedback, and communicating with him was very easy. Thanks to him, I always knew what was happening on Artelogic’s side.
I would also like to give a shoutout to Olena (Software QA Engineer) because she was perfect for us. She was very autonomous and did a great-quality job, so we almost did nothing ourselves.
What did you find most impressive about them?
We really appreciated the fact that Artelogic was very autonomous and explored the product on their own.
Are there any areas they could improve?
I can’t think of anything Artelogic could have improved on. Everything was great.
Do you have any advice for potential customers?
Don’t be afraid to ask for anything because Artelogic is very accommodating. If you think of anything that can improve your relationship, just say it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & Consulting for Cloud Solutions Company
Custom Software DevelopmentWeb Development
$50,000 to $199,999
Sep. 2022 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their project management shines in communication, finding the solution, and finding something that works."
Jun 27, 2023
CEO, Cloud Solutions Company
Tal
Other Industry
Israel
51-200 Employees
Phone Interview
Verified
Artelogic provides development resources for a cloud solutions company. The team leverages PHP in their ongoing work. They provide guidance and support, significantly contributing to the development.
Artelogic delivered a customized and reliable solution that fits the client's needs. The team has provided all the requested work on time and within budget. Their project management is vital to finding the optimal solution. The client is happy with the quality and the results.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the CEO of a cloud solutions company. Our company, founded 12 years ago, specializes in IT and R&D.
We're proud to be one of the first providers of global cloud-as-a-service solutions. Our presence spans 18 data centers on four continents in just four years.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We ramped up our marketing efforts by focusing mainly on website development. We have explored ways to expand our development team through offshore solutions rather than relying only on internal R&D.
SOLUTION
What was the scope of their involvement?
Our internal team sometimes requires additional assistance in various areas, including project planning and overcoming technical obstacles if the need arises. The Artelogic team provides valuable guidance and support, which significantly contributes to the development of our solution.
Artelogic contributes to the holistic solution. They know when and how to provide contributions to meet their professional obligations as they come up. They have met my need for an offshore unit, albeit on a smaller scale than I previously had.
What is the team composition?
There are three people from the team.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I want to highlight Oleksandr (Co-Founder & CTO). He's played a crucial role in bridging the gap to find a solution for us. We worked together to identify our team's needs, and he provided a flexible solution.
How did you come to work with Artelogic?
I considered Artelogic as a potential candidate for the job as I was familiar with them from my previous role.
I thought that their focus was only on Windows, but I was pleasantly surprised to find out that they also have knowledge of PHP. They were a natural choice for the position.
How much have you invested in them?
We have spent close to $75,000.
What is the status of this engagement?
The engagement with Artelogic began in September 2022, and it's ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We have a working and operating site. Although it has yet to launch, I am incredibly pleased.
The Artelogic team finished the project on time and within budget. Their work was of excellent quality, making the cost justified.
How did Artelogic perform from a project management standpoint?
The scope of the project management is essential in the solution. Good communication helps find better solutions.
Their project management shines in communication, finding the solution, and finding something that works.
What did you find most impressive about them?
Despite the ongoing war in Ukraine, they have consistently delivered their services.
I was impressed when I learned that despite having a small team, they could cater to our needs and provide a comprehensive solution. Artelogic has been delivering excellent value for our investment.
Are there any areas they could improve?
There's always room for improvement, but everything is going as expected without any surprises. I'm pleased with their quality.
Do you have any advice for potential customers?
My recommendation is to be patient and communicate well. Define and share your needs, and give them time to adjust and find a solution.
Whether you need a solution for a large team of developers or a small group, they will create a customized solution to meet your needs. You will get a very solid and holistic solution.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Maintenance & Dev for Triathlon Governing Body
UX/UI DesignWeb Development
$200,000 to $999,999
Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team and service level is brilliant."
Nov 22, 2022
Project Executive, Triathlon Ireland
Kevin Power-Kelly
Sports
Dublin, Ireland
11-50 Employees
Online Review
Verified
Artelogic has been hired by a triathlon governing body for website maintenance and module development services. They've also shifted the platform to WordPress and improved the backend capabilities of the site.
Thanks to Artelogic's help, there has been a net gain in available staff hours as a result of improved website abilities that reduced workload. The team has also improved the website's overall functionality — from the UX, financial monitoring, and front- and backend aspects of website management.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Triathlon Ireland is the Governing Body for the sport of Triathlon in Ireland. We manage memberships, events, races, training and various media content via our website. My role was a project executive to facilitate requirements from Triathlon Ireland.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Artelogic, and what were your goals?
Our website had become quite outdated and maintenance with our previous provider had become expensive and slow. Artelogic was brought onboard to take over the maintenance of our website, redevelop existing modules to up-to-date formats and also allow us to develop new modules of our website to improve our offering to our members
SOLUTION
How did you select this vendor and what were the deciding factors?
We went to tender online and following a review of the providers, their portfolio and pricing we chose Artelogic
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Artelogic have carried out a huge amount of scope across our website including but not limited to development of a new membership platform, development of a new finance module, building out our backend capabilities and moving our website host to a more suitable option for our traffic demands and also shifting platform to WordPress site to allow enhanced in-house control of content. v
How many people from the vendor's team worked with you, and what were their positions?
We liaise primarily with a project manager from Artelogic who then coordinates the developers and quality assurance team. This facilitated an easily managed chain of communication and also ensured we were provided information in an understandable manor via the project manager rather than jargon from multiple developers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our website’s overall functionality has been improved both in frontend possibilities and user experience as well as backend aspects of website management and financial monitoring. These are not easily qualitfiable but there has been a net gain in available staff hours for alternative projects as a result of improved website abilities reducing workload.
Describe their project management style, including communication tools and timeliness.
The primary communication platform I’ve used with Artelogic is Slack for day-to-day communication, we also utilised Trello for providing and managing scope and development with invoicing being issuued via email. All responses were very efficient and language was never a barrier.
What did you find most impressive or unique about this company?
Response time and customer service. Very quick response to all queries and whenever there was an issue caused by our older modules Artelogic were extremely rapid in offering support and deploying fixes even in out of office instances
Are there any areas for improvement or something they could have done differently?
I have never been found wanting with Artelogic, their team and service level is brilliant.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Logistics Software Company
Web Development
$10,000 to $49,999
Jan. 2020 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We liked their professional processes. They worked with highly skilled developers."
May 6, 2022
Managing Director, Bitergo
Andreas Trautmann
Software
Dortmund, Germany
11-50 Employees
Online Review
Verified
Artelogic implemented user-frontends and backend integration for a logistics software company's management system. They also delivered a style guide and UX concept and helped with technical SEO.
After the site launch, there was a rapid increase in test accounts ordered by potential customers. With Artelogic's support, the website provided a steady source of sales leads. They used an agile methodology that led to a fruitful collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the managing director of Bitergo GmbH. We develop software for warehousing & logistics. Warehouse Star is a cloud based warehouse management system for e-commerce, retail and industry.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Artelogic, and what were your goals?
We launched a new web page www.warehouse-star.com for promoting test accounts to new customers. The goal was to realize a high conversion, i.e. number of test accounts created, and to offer the best user experience possible.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were contacted by Artelogic sales manager Dima. The sales process was very professional and straight forward. So we decided to start a pilot implementation which absolutely met our expectations. After that we decided to start a cooperation.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Our web designer delivered a style guide and UX concept upfront. Artelogic first implemented angular components strictly according to her requirements. After that we asked Artelogic to implement whole user frontends and do the backend integration via REST. And to support us with technical SEO .
How many people from the vendor's team worked with you, and what were their positions?
We worked with one project manager and one developer full time.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching the site we saw a rapid increase of test accounts ordered by potential customers. Now the site provides a steady source of sales leads.
Describe their project management style, including communication tools and timeliness.
The project management was agile according to SCRUM with very short dailies between the dev team members and once a week between project managers. We used our tool chain including git, JIRA SCRUM board and confluence.
What did you find most impressive or unique about this company?
We liked their professional processes. They worked with highly skilled developers. No need for 100% bulletproof specifications. Very sympathetic and fruitful cooperation.
Are there any areas for improvement or something they could have done differently?
We'd like to get support for backend programming as well.
RATINGS
5.0
"We are looking forward to do more business together"
Quality
5.0
Service & Deliverables
"Delivered in excellent quality"
Schedule
5.0
On time / deadlines
"All time lines were met"
Cost
5.0
Value / within estimates
"very good price-performance ratio"
Willing to Refer
5.0
NPS
"very likely :)
Software Development for Online Contract Service
Custom Software Development
$1,000,000 to $9,999,999
Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"There’s nothing much they could do to improve things at this point."
May 2, 2022
Chief Executive Officer, WaiverKing Inc.
Craig Elsdon-Dew
Software
United Kingdom
1-10 Employees
Phone Interview
Verified
Artelogic offers 24/7 development and testing support. They provide testing facilities, security services, and ongoing development through three dedicated resources.
Working together for close to a decade, Artelogic has fostered the growth of the client's platform from several hundred companies to several thousand. Their singular focus on the client stands out from competitors, as does their execution of end-client requirements. It is a seamless project.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of an online waiver and forms organization that supports the health and wellness industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We needed a full-time partner to provide development, testing, and project management for one of our products that’s under continuous development.
SOLUTION
What was the scope of their involvement?
They provide software development and delivery services, as well as testing facilities, project management, and security solutions. Artelogic’s team looks after our software development and testing environment 24/7.
What is the team composition?
We work with three people on a full-time basis: two developers and one QA engineer. There’s also access to specialized resources for specific functions.
How did you come to work with Artelogic?
We began working with them 8–9 years ago when the software development firm I was using was disbanded. I looked for a new company on a freelancer platform and they responded to my posting. After an interview process, they assigned an engineer and we went from there.
How much have you invested with them?
We’ve spent close to $1 million with them at this point.
What is the status of this engagement?
We’ve been working together since January 2014.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve been helping us grow our platform together since the beginning, from a couple hundred companies to around 2,000. Artelogic has been front and center in this process.
As our customer base has grown, they’ve ensured that the platform is capable of taking on our growth and maintaining security compliance. Those regulations have changed over the years and Artelogic has updated them.
How did Artelogic perform from a project management standpoint?
I give them requirements from our customers and then they figure out the best approach to implement them using their project management people. This system has worked very well for us.
What did you find most impressive about them?
The level of dedication their team shows to our project is outstanding. Other firms that we’ve worked with have been distracted by side projects, whereas Artelogic has assigned full-time team members to work on our mission.
Are there any areas they could improve?
The way they operate with us right now is exactly how we would expect them to. Over the years, we’ve gotten to know each other’s companies very well, and because of that, we can work within each other’s constraints very well.
There’s nothing much they could do to improve things at this point.
Do you have any advice for potential customers?
Absolutely work with Artelogic. Get to know the people that you’re working with and make sure that they fully engage with your organization so that they can be both part of the project and part of the outcome. They’ll do well for you.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Development for IT Service Company
Web Development
$10,000 to $49,999
June - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''Their team was collaborative, listened to us, and fully engaged in our space to commit to the project.''
Apr 19, 2022
CTO & Shareholder, meta-fusion GmbH
Malte Donay
IT Services
Germany
11-50 Employees
Phone Interview
Verified
An IT services company hired Artelogic to provide web app development. They created a review and design product from scratch, using technologies like Laravel and Next.js
The client was satisfied with Artelogic's well-coded product, which was key for their processes. Their flexibility and ability to stick to deadlines ensured a solid project management experience. The team also praised their commitment and dedication to solving their issues and concerns.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO and shareholder at an IT services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artelogic?
We needed a tool where customers could use a review pipeline and upload content. Overall, we wanted a review and design application for our business.
SOLUTION
What was the scope of their involvement?
Artelogic did web app development for us. They helped us develop and formulate the idea that we had in mind. In terms of technologies, they used Laravel and Next.js.
What is the team composition?
We worked with around six members of their team, including a salesperson, a project manager, a QA specialist, and three developers.
How did you come to work with Artelogic?
They reached out to us via email. When it was time to seek their help, we reached out to them and decided to give them our project as a test for their services.
How much have you invested in them?
We spent around €14,000 (approximately $15,200 USD) with them.
What is the status of this engagement?
We worked together from June–December 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The quality of their coding was outstanding to our standards. Overall, their work was key for us.
How did Artelogic perform from a project management standpoint?
They always stuck to their tools and processes. They also were very flexible in adapting to our business and communicative; we used Slack and Jira, and we also had biweekly meetings where they announced what they were going to do and how.
What did you find most impressive about them?
They were dedicated to solving our problems as a customer; their team was collaborative, listened to us, and fully engaged in our space to commit to the project.
Are there any areas they could improve?
They could assign more project management capabilities to increase their efficiency.
Do you have any advice for potential customers?
Be precise with what you want and think aloud about your needs so they can help you to achieve your expectations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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