Aalpha Information Systems India Pvt. Ltd

Please describe your company and your position there.

Chief Operating Officer for a company offering graphic design services.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

Our main purpose for hiring alpha systems was web development.We wanted to improve our website design and make it dynamic.. As we hadn’t updated the website for a very long time we required a team of skilled web developers. We wanted the web design to be as simple as possible as our customers were facing a lot of problems while using the website as there were many bugs and issues. This needed a lot of work and alpha systems were perfect for our web development.

How did you select this vendor and what were the deciding factors?

We were looking for reputed web development agencies on google and LinkedIn. The initially provided us with some free trials to understand their process of web development. They already had a great portfolio and we analyzed their services and found it ideal for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our team had a meeting with their team and we coordinated all the requirements like big issues faced by our users for the new design. They also did their own user research, competitor analysis to get a better understanding. They then developed a completely new structure/design for our website. They also added some custom features and integrated third party add ons and then worked on the UI of our website Once the prototype was finalised after our team meetings the website was launched as a fully functioning website

How many people from the vendor's team worked with you, and what were their positions?

For the web development project we worked with a lot of people from their team. The team was managed by a project manager and his team included web developers, web designer, QA Engineers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website is incredible! Our site’s engagement went upto 25%. The user interface , design, and performance is commendable. Our manual work that was initially done by our teams has reduced a lot.Our subscribers are also increasing lately a lot after the launch of the website which has increased our profit immensely.

Describe their project management style, including communication tools and timeliness.

Alpha system was extremely flexible in terms of their project management style. We used common tools like trello, zoom , google meet etc. to communicate our ideas and for further discussion and finalisation of the website.They were extremely friendly and helpful and they adhered to all the deadlines

What did you find most impressive or unique about this company?

The most impressive thing that i noticed was user research, they spoke to a lot of users to find the root of the problem our website was facing. They always conducted meetings to update us on their development and they took note of our suggestions and added it while developing the website. They were proactive throughout the journey and web development. Tt became a huge success.

Are there any areas for improvement or something they could have done differently?

All good so far.

Introduce your business and what you do there.

I am the owner of an online skincare shop.

What challenge were you trying to address with Aalpha Information Systems?

I needed a company to design, develop, and host a website to bring my shop online. 

What was the scope of their involvement?

Aalpha Information Systems designed and developed a WooCommerce website with PayPal and SafePay integrations. Aalpha Information Systems designed the site with multiple pages based on a template I provided. I also gave them my logo, some written content, and product photos, which Aalpha Information Systems added to the design — they showed me how to access the site’s backend for future updates.

As they developed the site, Aalpha Information Systems’ team ensured it would work on mobile devices. Once the development was complete, Aalpha Information Systems began offering hosting and maintenance services. 

What is the team composition?

I’ve primarily worked with Pawan (CEO), and I know a larger team was working in the background. 

How did you come to work with Aalpha Information Systems?

Aalpha Information Systems did a great job developing my husband’s website, so when I needed website development services, I reached out to them via email. 

How much have you invested with them?

I’ve invested £5,000–£6,000 (approximately $6,500–$7,800 USD) with Aalpha Information Systems. I also pay Aalpha Information Systems an additional £30 (approximately $40 USD) a month for hosting services. 

What is the status of this engagement?

My engagement with Aalpha Information Systems began in March 2021, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Aalpha Information Systems delivered exactly what I wanted — they executed my vision perfectly. There were initial issues with payment systems when the site went live last week, but Aalpha Information Systems’ team rectified it quickly. In general, I’ve been really satisfied with Aalpha Information Systems’ work so far. 

How did Aalpha Information Systems perform from a project management standpoint?

Aalpha Information Systems has delivered my site on time, despite issues arising from the COVID-19 pandemic. Typically, we communicate through email or WhatsApp, although I do call them when I need to. 

What did you find most impressive about them?

No matter when I contact them, Aalpha Information Systems always responds quickly, sometimes within an hour. They’re quick to sort out any issues and explain their processes when I don’t fully understand them. 

Are there any areas they could improve?

I have nothing for Aalpha Information Systems to improve. 

Do you have any advice for potential customers?

I’d advise future customers to communicate clearly with Aalpha Information Systems and give them honest feedback on their work — customers shouldn’t hesitate to ask for anything. 

Please describe your company and your position there.

I work as a marketing executive at a legal consulting firm.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to develop a website that had the modern day features like chatbots, payment gateway, and third party security. All of these features were too technical for us. So we decided to look for agencies who specialize in website development.

How did you select this vendor and what were the deciding factors?

We found them on LinkedIn during our research for web development agencies. We initiated the conversation and scheduled a discovery call with their team. Over the call, we understood their offerings and services - explained to them what we were looking for and started working together after signing an NDA.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the first stage the team analysed our business and understood the vision of our company. On the basis of this observation they suggested we have an authentic theme with a mega menu. Features like payment systems and chatbots were added in the process.

In discussion with the SEO and content team, we created a strategy for adding all the necessary pages. First they created the homepage, then all the services were listed, and the about us page had a call to action button. In the last stage the blog page was defined and a month long list of topics was created. Apart from that they did the testing process of the website at regular intervals.

How many people from the vendor's team worked with you, and what were their positions?

The team of experts included, the project manager, QA engineer, 2 developers and designer. They all worked in collaboration and took care of respective activities as directed by the project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designer did a great job in maintaining the loading time of the website to a minimum. Visual aids and animations added a sophisticated appeal to the website. We also witnessed a high rate of customer satisfaction with the smooth payment gateway.

We observed that the optimized landing page was a major contributor in converting the lead. The observation from analytics tools told us how long the visitors stayed on the landing page.Tthe reach of the website on search engine results is growing at a good pace.

Describe their project management style, including communication tools and timeliness.

All the communication was done through Skype and the record keeping was done on spreadsheets. At the end of every video conference, we shared the minutes of the meeting.

This helped us in following the key points of the project. We sat with the team for strategy calls and development checks were done once every 2 weeks. The entire flow of communication was managed by the project leader. A hierarchy of assigning activities and addressing concerns was maintained throughout the project.

What did you find most impressive or unique about this company?

We did not face any problems in communicating with the agency. They reported to us timely and took our suggestions before implementing any work. All the stats, data, and reports were easy to locate. Overall, they did a great job in explaining to us the work process in detail.

Are there any areas for improvement or something they could have done differently?

I don’t think so, all activities were executed successfully.

Introduce your business and what you do there.

I’m the director of a food products company.

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We needed someone to develop our customer-facing website and a mobile app for our procurement. We procure raw materials all over India. We wanted a custom platform to communicate with our vendors over an Android device that connects to the web backend for our internal business operations.

What was the scope of their involvement?

They built our custom website and Android mobile app based on our requirements. They also made the backend system for the operations to procure the raw materials. For the app, they used hybrid solutions like Flutter and React Native. We’re currently in the support phase.

What is the team composition?

In the development stage, there were about five people along with one dedicated project manager.

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

A friend had used them in the past and referred them to me.

How much have you invested with them?

We've spent $30,000–$35,000 so far.

What is the status of this engagement?

We started working together in December 2020, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The system is still in a very early stage, but we’re communicating with our vendors, and their product has reduced a lot of manual work. We used to have to send emails and wait for their reply, and now the communication process with the vendor is more seamless within the platform — we’re happy with the work done so far.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

We use Trello boards, phone calls, Slack, and in-person meetings for communication.

What did you find most impressive about them?

Communication is good, and their pricing is reasonable. We had quotations for similar providers, and Aalpha Information Systems India was 20–25% cheaper. We also liked the way they designed the UI for the web, dashboard, and mobile app.

Are there any areas they could improve?

Their support time; they reply within 48 hours, and it would be nice if the response time were quicker.

Do you have any advice for potential customers?

It would help if you defined the scope of work well upfront.

Please describe your company and your position there.

I am the digital marketing manager of a branding agency serving clients from across the globe.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to hire Aalpha Information Systems because we required a complete web revamp for our brand. Our goals were to completely change the look and feel of our website as well as develop a mobile friendly version of our website, and optimize our web page in order to gain more traction in the form of paid and organic clicks.

How did you select this vendor and what were the deciding factors?

We conducted our research regarding different web development agencies and out of all the agencies we shortlisted, Aalpha Information Systems as it best suited our needs and the main deciding factor was their portfolio, since their work range was wide and we believed they would provide us with the right solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our website required quite a bit of work in terms of revamping the look and feel as well as its web copy. The vendor team assisted us in the strategy creation process, which was rechecked and worked upon during every stage of the development. The key deliverables included creating the mobile friendly version of the website and the desktop version was changed into a user-friendly interface as well.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, senior developer and some individuals who dealt with the strategizing part of the project were involved in the whole process from the beginning till the project came to a conclusion.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website resulted in gaining more traffic than how much it used to garner, prior to the website revamping process happening and we also received positive feedback regarding how easy it is to navigate through our website and how it is a lot easier to filter out searches. There seems to be no trouble with the way the website functions as well as the mobile version of the website and all of the deliverables were met in a timely manner.

Describe their project management style, including communication tools and timeliness.

The communication tools included mainly emails and calls over Google Meet. Our team first discussed with their team how the pipelining of work needed to be done, so that targets could be kept in order for Aalpha Information Systems to be able to achieve them on a daily or weekly basis. Their team would then proceed to give us updates regarding the percentage of work completed. The overall communication process was easy and they were accepting of the feedback we had to give, as and when required.

What did you find most impressive or unique about this company?

We were most impressed by how the team was so easy to work with and communicate with. The team at Aalpha Information Systems was highly knowledgeable with respect to the services they provided and they were considerate enough to impart information about the industry as well as the workflow, for all the times we had inquiries.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement. The team was a delight to collaborate with and we will continue to work with Aalpha Information Systems in the future as well.

Please describe your company and your position there.

I work at a leading e-learning platform that offers students an interactive learning experience at their fingertips.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

Our aim was to create an interactive website that delivers an immersive learning experience to our students. It should be secure, reliable, SEO-friendly, and intuitive. Our primary aim was to enroll as many students as we can through our website. An integrated CRM system was also required along with the website to manage the inflow of the students.

How did you select this vendor and what were the deciding factors?

We found Aalpha Information System through a search engine while we were shortlisting different web development agencies. After getting through their website and case study of previous work we scheduled a call. After discussing our needs we asked them to create a pitch for the project and finalized them based on the same.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aalpha Information System used very concise elements and features to make the website responsive. They adapted the tabs and pages of relevant competitors by tweaking them according to our business needs. In order to put the CRM system in place, the team established an integration process.

The key deliverables include; developing the website from scratch, Strategizing and developing content pages, Ideas and implementation of features like payment gateway, SEO optimization, Monitoring the website for bug fixes, Designing visual elements for a user-friendly web experience.

How many people from the vendor's team worked with you, and what were their positions?

During the tenure of the project our company worked with; A project leader QA engineer Lead designer SEO and Content head All of them had a backend team who were instructed on the strategy discussed during our regular meetings. In case of emergency communication, we got in touch with the project leader.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the website we have already received a huge number of visitors and the conversion rate has reached 18% of the total visitors. The navigation time was reduced by more than 1 minute per visitor. The website is performing well in terms of UI/UX and the customers are able to locate the website easily on search engines.

The content on the web pages has helped significantly in boosting the search results. All the bugs and issues were tested before the final launch of the website, so far we have recorded 1000+ visitors per day.

Describe their project management style, including communication tools and timeliness.

In the initial stages we had to develop a strategy from scratch so we had calls with the team every 2 days. After 2 weeks of strategizing, we created a plan of action. The progress report of work was submitted weekly via email and important decisions were taken over a video conference on Skype. The backend team was responsible for the delivery of work and meeting the deadlines.

What did you find most impressive or unique about this company?

Aalpha Information System has a great team of experts. They are well versed with the latest technology and have great communication skills. The most impressive aspect was their attention to detail when we discussed the website strategies. The team of Aalpha Information System was able to collaborate our vision with their technology into a robust website.

Are there any areas for improvement or something they could have done differently?

No, I think the company delivered what they had promised during the pitch.

Please describe your company and your position there.

I work as a business development executive at a business process outsourcing unit.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We were looking for an agency that could lead us in redesigning our website. The existing layout of the website needed a few additions such as CRM and ERP tools. The overall web experience needed upliftment, so we wanted an agency that could work well with UI and web development features. Adding 2FA and security features was also one of our goals to make the website more credible.

How did you select this vendor and what were the deciding factors?

We were looking for agency prospects on different platforms like facebook, clutch, and LinkedIn. After shortlisting a few agencies, we decided to work with Aalpha Information System as they had a very strong portfolio and references.

We scheduled a call to discuss our website requirements and skimmed through their previous work. Their expertise in custom development solutions is the reason why we selected Aalpha Information System as our web development agency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially we sat with the project leader to discuss the vision of our company. Later they analysed our competition and came up with ideas such as integrated payment gateway, third party authentication. The website was developed on the Wordpress platform and the functions were periodically tested.

How many people from the vendor's team worked with you, and what were their positions?

There were mainly four people who were leading and directing the project. One of them was the project leader and another head of web development services. The coding and programming of the website was discussed with the QA experts.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team developed and redesigned our web pages which helped in increasing the retention rate of the readers. We saw a boost in conversion rate with website pages being optimized.

Overall the website traffic also gained momentum as the web pages were crafted in line with the search engine results. The analytics and backend operations are in order and easy to track. This feature has allowed us to monitor the progress efficiently and apply for changes if any.

Describe their project management style, including communication tools and timeliness.

We discussed ideas with the project leader and key experts over Google meet and sent emails wherever proof of deliverables was required. Apart from the NDA, the team sent us weekly reports of the website analytics over email. During our sessions, the metrics and a strategy to improve them were discussed.

What did you find most impressive or unique about this company?

The company was agile and well versed in their ideas for website development. All the members of the team had inputs relevant to the ongoing marketing trends. The team also delivered on the feet thinking for situations where a quick resolution was required. Their dedication towards the project played a major role in improving the quality of our website.

Are there any areas for improvement or something they could have done differently?

Everything was up to the mark, the experience was smooth and reliable.

Please describe your company and your position there.

CEO of a fitness brand

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to change the design and development of our website. But due to lack of technical expertise we were running only a basic version of the website. We also wanted to develop an integrated website, one that can be operated on both desktop and mobile phone. The end goal was to optimize the page for both organic and paid clicks.

How did you select this vendor and what were the deciding factors?

We were looking for agencies that provided custom development services. It took some scrutinizing of different agencies until we decided to meet with Aalpha Information System. We were impressed by their team of experts who were highly qualified and had sound technical experience. After analysing their package and portfolio we found Aalpha as the best fit to meet our goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We went from the process of deciding a strategy to creation of the website in different stages. During our first discussion an elaborated plan with our website requirements was made. We decided upon elements like the theme of the website, third party verification, and CRM system. Apart from this the team at Aalpha was invested in delivering a user-friendly website and added a few extra elements like chatbots and integrated payment gateway.

How many people from the vendor's team worked with you, and what were their positions?

Our company worked with a senior developer and project leader. Alongside they had a team of four people who took care of executing the strategy. Hence all the discussions and inputs were passed on the team through the project leader.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website traffic is now well managed and can handle a good number of visitors without disrupting the navigation experience of the user. The integrated CRM system is also seamless which has significantly impacted the conversion rate. Overall, the website is running smoothly and hassle-free.

Describe their project management style, including communication tools and timeliness.

Initially we brainstormed ideas over Google meet everyday. Once the plan of action was ready, the team gave us weekly reports via email, post which we discussed the inferences over a call. The team was very diligent in terms of the deadline and were also quick at responding to our queries.

What did you find most impressive or unique about this company?

They were flexible with their ideas and open to making changes if certain elements did not fit with the personality of the website. The senior developer and project leader also gave us insights on what kind of personality resonates with our company which helped in creating an efficient website.

Are there any areas for improvement or something they could have done differently?

Aalpha Information System worked well according to our requirements.

Please describe your company and your position there.

I am a senior manager at Zee5, India’s leading OTT entertainment platform.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted a high-performing website that had all the cutting-edge features: from chatbot to advanced security precautions like 2FA, and Registry lock. Apart from security, two major key focus areas were performance and speed. We wanted the site to load faster and deliver great performance 24x7.

How did you select this vendor and what were the deciding factors?

We hired a technical consultant for helping us with the selection process. From 5 agencies that were shortlisted, we chose Aalpha information systems based on their clientele, industry expertise and previous work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, they developed the back-end of the website and integrated all the third-party services to it. Once the back-end was up and running, their team gradually started working on the front-end: they created designs, developed necessary features (push notifications, social media login, etc.), integrated payment gate and enabled subscription plans. Finally, when everything was ready, they tested everything from payment gateways to push notifications.

How many people from the vendor's team worked with you, and what were their positions?

A team of 5 web developers was working on our project. They were highly skilled and passionate. Apart from the developers, we also had a chance to work with UI experts and QA engineers during different phases of the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is very well developed. It can easily handle the heavy amount of traffic it gets on a daily basis. Starting from its performance to design, everything is just optimal and user-friendly. The payment gateways have been meticulously installed and third-party services work just perfectly. Overall, the project has been executed exceptionally well.

Describe their project management style, including communication tools and timeliness.

We used our in-house tools for managing the project. Their team was quick to adapt. They were very particular about deadlines - I don’t remember they ever missed one. Additionally, their team was very proactive when it came to reporting. They sent work reports daily and held weekly meetings to keep us posted about the latest developments.

What did you find most impressive or unique about this company?

They turned around the entire project quicker than we’d expected. Their ability to accomplish even the most intricate tasks meticulously sets them apart from other agencies. They involved us in each and every step; be it brainstorming new designs or determining the core features - they took our feedback and worked accordingly. We felt as if they were part of our own organization.

Are there any areas for improvement or something they could have done differently?

Not any.

Please describe your company and your position there.

I head the technical department at India’s #1 E-learning platform.

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems for redeveloping our website. The site was taking a lot of time to load and thus needed a lot of changes. Starting from the UI to performance, nothing was up to the mark and thus we hired Aalpha Information Systems to redevelop the website while adding a few advanced features to it.

How did you select this vendor and what were the deciding factors?

We found them on clutch while looking for web development agencies based in India. Their profile immediately caught our attention. So we scheduled a call with them to understand their offerings. They looked confident and highly skilled. Thus, we completed the formalities and started working.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we got started, they presented a comprehensive plan for project execution. We then determined KPIs, and milestones. The project was divided into three phases: design, development, and deployment. In the design phase, they created several concepts for our website and shared it with us.

Once we finalized one, they started developing the website. During this phase, there were a lot of activities involved: third-party service integration, features development, performance optimization, etc. Finally, when it was all put together, they tested the website thoroughly and deployed it to the live environment.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4-5 resources from their team: 1 project project manager, QA engineer, UX expert, and two developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, they did a great job. Once the website was launched, we collected feedback from our users about their experience and 90 percent of them rated it positive. Their creative ideas and time-tested methodologies helped us a lot along the way. Their team is very experienced and smart, highly organized, and excellent at what they do.

Describe their project management style, including communication tools and timeliness.

One of the most amazing things about Aalpha Information Systems was their approach towards project management. It was simple, easy, and transparent. Primarily, we used email for most of the communication. Occasionally, however, we would use Google Meet for setting up meetings and conference calls.

What did you find most impressive or unique about this company?

Alpha Information System delivered more value than they had promised. They were very strategic and creative, meticulous in their research and discovery, thoughtful and smart in giving recommendations. We really admire their dedication and commitment. It couldn’t have been any better.

Are there any areas for improvement or something they could have done differently?

We’d definitely recommend them. Great partners.