Aalpha Information Systems India Pvt. Ltd

What evidence can you share that demonstrates the impact of the engagement?

The project hasn’t launched yet, so I don’t have any metrics to speak to. But I can say that the team is very accommodating. They have strong work ethics and fast response times.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

They’ve always met our deadlines, staying in constant communication. We talk through email and Zoom calls, which I prefer more because I can share my screen to explain my requirements.

What did you find most impressive about them?

Their speed, responsiveness, and accommodation are impressive.

Are there any areas they could improve?

While their speed is great, it’s easy to overlook details when moving so fast. Being more thorough can prevent any loss in quality.

Do you have any advice for potential customers?

I’d recommend going with them because they have the right attitude. Rather than other money-hungry contractors, their team cares about client satisfaction.

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with their work. We pushed the platform out too quickly, so we had ups and downs with its design. That was an issue on our side. When we ask for changes, their team quickly implements them.

How did Aalpha Information Systems Pvt. Ltd perform from a project management standpoint?

We primarily communicate by email. The time difference makes a big difference for us. It’s helpful to have them working while we're sleeping. We send change requests and then they contact us when they're made. Usually, we hear back from them by the end of the next day.

What did you find most impressive about them?

We’re impressed by their speed. We would send over changes the night before and they would finish them by lunch hour the next day. They provide good service.

Are there any areas they could improve?

We pushed the product too soon, and our customers experienced errors. Their team could improve testing, which we also conducted. We sometimes made changes that would cause another feature to break.

Do you have any advice for potential customers?

I would definitely suggest working with Aalpha.

What evidence can you share that demonstrates the impact of the engagement?

It has been great. We have launched and have also gotten people from Facebook and Instagram. People are connecting with us from all over. What we have right now is brilliant and we don’t have many complaints.

In fact, I am really impressed with the amount of work they’ve done and how precise it is. There are no glitches, and I don’t think there will be.

If there are any issues, they will correct things. We had done test runs of the whole thing before we launched. We found everything to be okay. So far, it has been good.

At the beginning of the project, we found there were things we needed to add and they were able to fit those in as soon as we let them know. We needed more privacy functionality especially for the doctors who need to ensure there is privacy for their patients, and Aalpha Information Systems India Pvt. Ltd was able to implement that quickly.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

They do well when it comes to project management. We can easily get them on the phone or I can email them and they respond without delay. So far, I am happy working with them. There is a friendly atmosphere and I am happy with their services.

They work with doctors, teachers, preschool coordinators, guidance counselors, and opticians from our team as well. These specialists can give advice that Aalpha Information Systems India Pvt. Ltd can implement in the solution.

What did you find most impressive about them?

I like the design of the website; it's really eye-catching. I also really like the privacy functionality that they developed because we no longer need to deal with paperwork. Every client has an online file, making it easy to recall and assess their progress. So, we're quite happy with that.

Are there any areas they could improve?

There was a bit of a delay, but now that we've done this once and they know what to implement, it will be easier next time. The delays weren't just their fault — it was a bit of ours as well.

Do you have any advice for potential customers?

Be positive and let them know what you want. It can be a bit confusing at the start. We had to sit down and talk about what we needed on the website. It was confusing until we started the test run and found more things that we needed.

If we had that discussion at the beginning of the engagement, we would have been able to write down what we wanted and hand it Aalpha Information Systems India Pvt. Ltd. That would have made it easier for them to fully understand what we wanted.

Instead, we just told them what we wanted, and they designed it. As we did the test runs, we found that there were more things we needed to add and they went back and made the changes, which is why there was a delay. 

What evidence can you share that demonstrates the impact of the engagement?

We’ve released the app to 2–3 of our clients, and the feedback has been positive so far. Beyond that, we’ve done a lot of in-house testing throughout the project and on completion. It’s a fantastic app that works better than we thought we could achieve.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

It was perfect. The only challenge was the time differences, but we sorted that out by marrying our afternoons with their mornings. We used email, voice calls, and Skype to communicate, which has been great.

What did you find most impressive about them?

It just felt like we gelled together from the start. They understood exactly what we wanted, and we didn’t have to spell out all of the nitty-gritty bits in the beginning. That made for a great match.

Are there any areas they could improve?

No, as far as I know, they haven’t faltered in any way.

Do you have any advice for potential customers?

Trust what they say because they know how to operate in a streamlined manner.